Sunday Hotel Holiday international Dubai

Name: Sunday Hotel Holiday international Dubai
Address: Al Hamriya Khaleed Bin Waleed Road2, Bur Dubai, Dubai, Dubai, Dubai, AE

Location: Al Hamriya Khaleed Bin Waleed Road2, Bur Dubai, Dubai, Dubai, Dubai, AE

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Experience the epitome of luxury at Sunday Hotel Holiday International Dubai, where your perfect getaway awaits.

Indulgent Spa Services
Pamper yourself with a rejuvenating visit to our on-site spa, offering body treatments and soothing facials to revitalize your body and mind.

Exceptional Dining Options
Savor delicious international cuisine at Al Anwar Restaurant or enjoy 24-hour room service from the comfort of your stylish room.

Recreational Amenities
Unwind at our vibrant outdoor pool, stay active at the health club, or dance the night away at our exciting nightclub, ensuring entertainment for every guest.

Book your stay today and immerse yourself in the lavish comfort and unmatched convenience of Sunday Hotel Holiday International Dubai!

Important Information

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

Meeting rooms
Full-service spa
Boat tours nearby
Fitness facilities
Health or beauty spa nearby
Express check-out
Free beach shuttle
Health club
Nightclub
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
Wheelchair accessible
Steam room
Elevator
Fitness facilities
Conference space
Golfing nearby
Snorkeling nearby
Scuba diving nearby
Television in common areas
Health club
Nightclub
Multilingual staff
Free newspapers in lobby
Express check-out
Limo or town car service available
Skydiving nearby
Full-service spa
Meeting rooms
Express check-in
Golf lessons available nearby
Billiards or pool table
Tours/ticket assistance
Free wired internet
Free area shuttle
24-hour business center
Conference center
Snack bar/deli
Free self parking
Free valet parking
Airport transportation - pickup (surcharge)
Free beach shuttle
Beach towels
Boat tours nearby
Safari nearby
Banquet hall
Health or beauty spa nearby
Wheelchair-accessible spa
Wheelchair-accessible pool
Accessible shuttle
No accessible shuttle
Accessible airport shuttle
No accessible airport shuttle

Rooms Available

Superior Room

1 King Bed
431 sq feet

Layout - Separate dining area
Internet - Free WiFi and wired internet access
Entertainment - 45-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, slippers, and soap
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - Towels not available, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- HDTV
- Free WiFi
- Down comforter
- Pillow menu
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Towels not available
- Soap
- Restaurant dining guide
- Braille signage
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Executive Suite

1 King Bed
582 sq feet

Layout - Bedroom and dining area
Internet - Free WiFi and wired internet access
Entertainment - 45-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, slippers, and soap
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - Towels not available, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- HDTV
- Free WiFi
- Down comforter
- Pillow menu
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Towels not available
- Soap
- Restaurant dining guide
- Braille signage
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Deluxe Double Room, 1 King Bed

1 King Bed
378 sq feet

Layout - Separate dining area
Internet - Free WiFi and wired internet access
Entertainment - 45-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, slippers, and soap
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - Towels not available, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- HDTV
- Free WiFi
- Down comforter
- Pillow menu
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Towels not available
- Soap
- Restaurant dining guide
- Braille signage
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Deluxe Double Room, 2 Twin Beds

2 Twin Beds
431 sq feet

Layout - Separate dining area
Internet - Free WiFi and wired internet access
Entertainment - 45-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, slippers, and soap
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - Towels not available, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- HDTV
- Free WiFi
- Down comforter
- Pillow menu
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Towels not available
- Soap
- Restaurant dining guide
- Braille signage
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available

Guest Reviews

Navin (10/5): - Common areas and room was extremely clean.
Verified traveler (4/5): - The front door staff member, Samara, provided excellent service and hospitality. Please note when booking this hotel that they DO NOT ALLOW VISITORS TO YOUR ROOM.
Arshed (2/5): - They never gave me room inspite of my booking .my booking was cancelled with out my knowledge inwas on roads in the middle of the night' .never will I use Expedia again
Laya (2/5): - The hotel claims that they have pool and they provide free shuttle service to beach and surrounding area, however when we asked for shuttle they said there is no shuttle service. Also they said the pool is closed and we cannot use it!
youcef (8/5): Good - Good hotel , room very spacious , close to the metro, area.so so The problem it's very noisy club in the hotel
Rey (2/5): - I found a bug was flying inside my room. I got bitten then my leg was swollen. When I came back from Dubai I went straight to ER for treatment. The doctor found out my leg was bitten by bug. My leg was really bad already when she check the results. Stay away on this hotel.
Mahmudun (8/5): Hotel nice - Nice hotel
Wasel (10/5): - Good
Jazz (10/5): - House keeping staff and front office staff very helpful. Giving excellent service to guests. Thank You guys
Will (10/5): - Nice place great staff... breakfast is quite good... rooms are basic but good..
Adam (6/5): - Good hotel, but the nightclub going on until about 4am was an issue. The noise seemed to thud through the whole hotel. Maybe if you were in the opposite corner of the hotel it would be okay. Shame as it was a nice hotel, excellent staff and really handy location, only 2 mins walk from a metro station
Muhammad (8/5): - Breakfast great
Jean (10/5): Nice hotel - What I remember most is the honesty of the person in charge of cleaning the room. He found my ring and placed it under the lamp. I didn’t even mention I misplaced my ring ( was in a rush to leave that morning). Breakfast buffet👌
Verified traveler (6/5): - The location was very good, close to metro and having a big shopping center nearby although my window lock was broken and the engineer had to temporarily fix it. But i was really surprised about the cleanness. 1. I found a roach near the door and had to kill it. OMG. And left it on the floor and when i came back to room, it was still there!!! Are you sure you are cleaning up the room? 2. There were some melon slices fallen to the bar shelf at the fruit section during breakfast. the staff put them to where they were!!! I think the staffs are really not conceding the hygiene things. I won't never go again!!
Sandeep (8/5): Amazing location - Amazing location.
LaurenC (8/5): - Great location, a 20 minute walk to Bastakiya, Dubai Museum and the Souks! And easy drive to Airport. Great breakfast and helpful staff. HIghly recommended!
David (4/5): Disappointing stay from a Holiday Inn - The hotel overall was about what to expect from a typical Holiday Inn but the room was not in very good condition and the tub in the bathroom appeared to not be maintained and needed to be replaced due to issues with the tub bottom. There was also mold in the grout in many places and found the bayhroom overall a big disappointment. The bed was also not overly comfortable but was comfortable enough to have a decent night sleep.
Verified traveler (10/5): - I had a small problem with my room and the staff resolved it immediately
S (10/5): Amazing Stay! - I and my wife stayed here for two days during this week. We had an amazing stay. The reception staff extremely courteous and helpful. Food had a good spread and was tasty. The room service guys were always prompt and never gave an occasion to call twice! The location of the Hotel is perfect - Burjman metro station is just 5 minutes walk. Overall, very happy that we stayed here.
Verified traveler (10/5): - Clean & spacious rooms, Great location, friendly staff.
Balasubramanian (10/5): - Very good experience.
LwereJB (8/5): - Nice spacious rooms, good customer services and located well in the center of Dubai next to the Burjuman station
Verified traveler (6/5): Ok hotel for short stay - Hotel infrastructure average, location is top (metro, malls, old dubai). Personels approach can be improved
Verified traveler (10/5): - Everything about the property was absolutely great. Our only minor issue was the cleaning of the room could have been better....we were left toiletries for one when there were two of us and the room was not properly hoovered....good job we were clean!
Marc (8/5): - Simple, clean and in a good location. The restaurant was surprisingly good. I'd stay again.
Shiva (10/5): great value for money - Everything was fabulous starting from front office to room , close to metro station. Breakfast was mix Indian , English , continental. Excellent.
Verified traveler (10/5): - Excellent. Had a good time there. Nice rooms, good breakfast
Tushar (6/5): Good but not like Holiday Inn experience - Rooms are in good condition (Except hot water problem. Like you need to wait for 20 minutes, I have complaint it like 2 to 3 times and each time technician comes and ask me to wait), Front desk staff is very friendly but at the time of check out it was very pain full as it took like 30 minutes due to some mess at hotel side. Room service is little odd as if you order anything you need to call at least twice. Overall location is good quite near to Burzuman metro. staff is very friendly. Breakfast is very good. My suggestion don't book anything from Travel desk in the lobby area as you pay a lot of money but final service for anything is very bad. My recommendation is to put any new travel help desk which suites the hotel brand. Pool is nice with warn water and even we have a life guard there.
Kirby D (10/5): Nice place! - Very much enjoyed my stay!
Robert (10/5): Nice stay, close to activities - Booked this room during the off season. The hotel was clean, modern, and had a very friendly staff. My room was spacious with a nice King bed. Internet was fast and reliable as well. A short walk from the property led to the metro train station at separates the Red and the Green portions of Dubai transit system. This station also has an exit leading to a very large shopping mall.
Jignesh (10/5): - The check in was good and the hotel staff were also helpful and friendly.. was exactly of the high standard you expect from a holiday Inn
Imran Ahmed (4/5): Everything else was fine in Hotel . - I was extremely unhappy during check Inn , because Hotel couldn’t find any records of my reservation, of which I gave a copy of booking . So I have. been requested to pay one night deposit. Next morning they have informed me that booking references has been found .
Verified traveler (10/5): - Excellent location and big, clean rooms with great bed.
Nagaraj (8/5): - it was good
Verified traveler (10/5): - It is the best Holiday Inn that I have ever seen. I thought this had a 3 star rating. For a businessman it should have a 5 star rating. But this is not a resort.
Verified traveler (8/5): - The Holiday inn in Bur Dubai offer great accomodation and some amazing food. The hotel location was perfect for us, the metro station, Dubai burjuman mall, and restaurants was a walking distance away from the hotel. Staffs were delightful and all of them were genuinely friendly and happy to help us. Rooms are nice clean and beautiful, besides of a minor issues about clean towels. I will highly recommend this hotel.
Verified traveler (8/5): nice - it was ok
Verified traveler (10/5): - Very beautiful hotel, clean, good breakfast items.....Moreover, it is centrally located.
Verified traveler (6/5): Not what we expected - First Impression is a lasting impression and i don't believe westerners would consider this Hotel to be 4 Star. On arrival, the Lobby was dimly lit with very out dated dirty Lobby Furniture. The staff were polite and helpful and gave us an early check in which we appreciated after a 15hour flight.The room was spacious and old world but was past its use by date. The bathroom was clean but rust was coming through the grout. Breakfast was plentiful but not exciting. When we took our suitcases from the corner of our room where we had stored them they were wet and we discovered the carpet in the corner was saturated. We believe it may have been a leak from the bathroom and reported it on our departure.
Verified traveler (8/5): - I just felt that having a 7 day stay does not mean that the cleaning can go lesser or more relaxed. On the 4th day onwards I felt the room was not cleaned more like just tidy up and renewing of towel. Called the room service for 2 straws to be sent to the room but no one turned up. Pillows were really small and bed spring could byle heard everytime we turned around. The only good thing about the hotel is it's location. Everything is near by and assessible.
donna (10/5): supurb place tostay - everything was wonderful staff couldn't be nicer or ore helpful great convenience
Mei Fong (10/5): Good stay at Dubai - Very convenient location, 5 mins walk from train station, interchange station between blue and red line. There is a big mall and many choices of food.
Verified traveler (4/5): Disgusted at a holiday inn standard - Noise at night bevlcause There is a night club at night that stays on till 3am, dirty room, broken chair, dirty pillow cases and dirt and dust in the whole room.
Georgina (10/5): Great hotel and staff near the metro - Very efficiently run hotel. Great customer care from all the staff. Enjoyed my stay. They understand you are on holiday so you get to have a lie in without being disturbed. Good pool and free clean towel. A few minutes away from metro so could get to the beach and Dubai shopping mall. Wish I had booked for a longer stay. Weather perfect
Damian (8/5): Handy location with great staff - Great location, just next to Burjuman metro station, and shopping centre. All staff are very friendly and helpful. Rooms, hallways, lobby, pool ares are always clean and fresh looking.
Brian (8/5): - I would have given 5 stars if not for one recurring problem (see below for details). Overall, this hotel is a VERY good value for the money. I stayed here for 8 nights in an executive suite. The room is very clean and the staff is very helpful and friendly. The location is perfect for me... close to everything I need. I really appreciate the free below-ground parking (keeps the car cooler) and the fast, free WiFi. The only problem I had was with the towels. The first night, there were two bath towels, two hand towels, and two wash cloths (the staff here calls them "face towels"), and a bath mat. This is perfect as we are two people staying here. However, on the second night, there were no hand towels. I told the front desk about it, and they sent hand towels right away. On the third night, there were no wash cloths (face towels). Again, they sent them right away. On the fourth night, there was only one bath towel. On the fifth night, no bath mat. And so-on. Each time, they sent someone right away with the missing towels. Finally, on my last night (8th night), they got it correct. I just don't understand why the housekeeping staff can't get the towels right. There are two people staying in the room... so keep two sets of all towels in the room! It's pretty simple. If Expedia allowed me to give 4.5 stars instead of 4.0, I would give 4.5. But I can't give 5.0 stars due to the recurring mistakes with the towels.
Verified traveler (10/5): Faultless Stay - Staff was the best part of the stay. Breakfast was amazing.
Verified traveler (10/5): nice hotel near public transport - handy for british embassy too xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Verified traveler (4/5): - The staff was non co-operative. They failed to understand our request for wheelchair assisted shower area for my wife. In fact one of the staff suggested that as the room offered was not suitable for my wife she can use the shower on the terrace next to the pool which was insulting as our request was a genuine one and the suggestion was ridiculous.
Shibashis (8/5): Nice hotel, close to burjuman metro station. - Overall nice stay at hotel for five nights. Big size and clean room, lots of options in complimentary buffet breakfast. Hotel is walkable from burjuman metro station. In metro you can reach Dubai mall, Burj Khalifa, Meena bazaar, gold souk, mall of the Emirates etc, easy and economic way of transportation compared to taxi or private vehicles.
laurence (10/5): Value for money - Very convenient location and great value for money when booked through hotels.com. Staff is very cordial and helpful. Room is very spacious , clean and comfortable. Breakfast is incredible with quite a large variety of food.
Indu (8/5): Nice Hotel close to Metro Station - The hotel condition was good with friendly staff. Very near metro station and there are alot of eateries nearby. Overall a pleasant experience for a reasonable price considering other hotels in dubai which were very expensive
Verified traveler (10/5): BEST - AWESOME
Askari (10/5): Near to Metro Station - Just near to Burjuman metro station, Holiday inn is great to stay. But they should really check their lobby sofas, they were so dirty.
Verified traveler (8/5): - We had a frw ossues with the speed of the service but the hotel staff made sure we didn’t have anymore complaints and compensated us well
Mel (10/5): Great hotel, close to business district - I arrived at 7.00am. Normally I wouldn’t expect to get into any room until the earliest around 10.00am. They had an unused room and was given a room right away. Staff was Super helpful. Would definitely stay there again.
Verified traveler (4/5): never choose it again. - there is pub at ground floor. it is too noise in middle night. it is extremely slow for checking in. it took almost 1 hour. it took more than half an hour for my colleague. the room service is bad. no water. it is not clean at 4pm when i back.
Maheboob (8/5): - Great staff, great service
francis (6/5): Not for me - The bar is used by ladies of the night from early in the afternoon to late night.
Verified traveler (10/5): - pleasant staff. good location. good food. very comfortable though rooms a little dated.
Shoiab (4/5): 5 min walk to Burjuman Metro Station - 3 pubs/clubs on ground floor, some of which blast music so loud, we had to move rooms on the first night with a 3 year child. Would not recommend to families with small children as the evening club/pub environment is not very appropriate. Evening hotel services are slow, for example, our daughter was sick on the bed, so had to ring for a new set of bed sheets. It took 2 calls and 30 minutes later. Another occasion, we returned to our room after a day out, to find no new towels, again 2 calls to reception and about 30 mins later they arrive. Breakfast was standard (not of a high quality). All staff were friendly and helpful
Narinder (8/5): Good location near US embassy. - Very conveniently located near Metro station and lot of International restaurants . Food was good at the hotel and staff was very polite. Hotel room was clean and very comfortable. Room service was good . Enjoyed beer and drinks at the bar.
Saeed (6/5): - Overall not bad but they need to improve on bedding and cleanliness of the rooms, seen flies very often in the room and corridors Restaurant staff was courteous though but still need little more planning to collect waste and left overs as they were doing it near to tables! Iron board supplied (on request) was filthy with burn marks on iron itself
Verified traveler (4/5): Too much noise - Located close to the Burjman metro station. The check-in processus was efficient. The room was spacious however very noisy (bar/night club at the ground flour). Had hard time sleeping because of the noise. Breakfast not up to expectations.
Thomsom de Bobs (10/5): Big hotel situated in the centre of the city - Hotel is just 15 minutes from the airport and a very reliable train station burjuman is 1 minute walk. Due to very hot weather when we arrived, they enabled us to go into our room some minutes before their scheduled check in times. Our room was clean daily at any when we displayed their leaflet on the door and frequently we received phone call or visit From a staff member to make sue that we have every okay
AJAY (8/5): Nice Hotel - Fully Enjoyed & staff is very Cooperative & Helpful swimming pool & Health Club is very good.
Iain (8/5): Well Located close to Dubai Creek - The hotel is well located if one is interested in exploring Dubai Creek and the sights nearby. We visited the gold and spice souks and ate next the creek. The rooms are a good size and very comfortable - we were a family of three and our room suited us well.
John (8/5): Enjoyable stay - Enjoyable stay, good facilities and friendly staff
Vidya (10/5): Quality of services - Hello staff members thanks a lot for the comfort and care and attention love you all. You guys are the best see you soon again
Verified traveler (8/5): Good hotel, great staff! - The hotel price is relatively cheaper than other hotels. The staff were extremely friendly and helpful. The hotel was a 10minute drive to the Dubai Mall and roughly 20 minutes to Jumeirah, so it is pretty much centre to the main attractions. It has underground car parking which was great. The beds and toilet were clean, the sheets & towels were changed every day without any issues. I would recommend this hotel to anyone looking to stay in Dubai considering the price it is well worth it.
Verified traveler (8/5): - comfortable stay.
Siddhesh (10/5): Convenient and clean - It was a nice hotel with really nice service by staff. Room was cleaned and so comfy. Location wise is really good too.
nas (4/5): definitely a No no - Overcrowding was an issue. Waited 5hours for our prebooked room to be available. We had to wait in the hotel lobby which has like 5 sofas. Terrible window view. Wifi wasn't easily accessible But one staff member named Rakesh was truly amazing in accommodating to all our requests.
Verified traveler (10/5): Great hotel in best location! - Perfect location and excellent choice! The hotel is in walking distance to a Burjuman metro station and shopping mall, but far enough from all the fuss and noise. There are also great and reasonable priced restaurants near. If you need a quiet place to relax but also want to enjoy all the shopping opportunities Dubai has to offer, this is your place. The pool was also nice, water was warm and there is a shower if not so fond to swimming. Gym was well equipped and the only minus was that the climate was a bit tropic every now and then. Our room was nice and clean and the staff was very helpful and friendly. Definitely going to choose this hotel again if travelling to Dubai in the future.
Shaukat (6/5): Will not return to this hotel - Requested at reception for assistance with our luggage from car to foyer which was never forthcoming, at the point of check in seemed cheotic and multitasking serving more than one customer at anyone point. Rooms were comfortable but having used another hotel in Dubai just a week prior, it seems this facility falls short of 4 star rating. Due to external and street noise levels, 'good night sleep' was always at premium. Breakfast a little more than average, I guess...!!
Amir (6/5): - The hotel in general is in good condition. The breakfast menu is extensive with many choices. The staff are generally friendly. If I were to list a few negative items, I would say try to stay at higher floors and avoid rooms right above the club. They have recently opened up a night club in the lobby which is very loud well into the late hours (3 in the morning). Our room was on the second floor right on top of the club and we could hear loud music all night into the morning. Also, the view from our windows was to an old run-down apartment complex where construction workers lived. You could see clothes/shoes hanging to dry (not a pleasant scenery) literally a couple of feet from our windows. The hotel doorman was a nice guy (first night) but the rest of our stay every time we needed a cab no one was there to help. One time I asked the doorman to call a cab for us and he told me to go stand on the street and wait because even if he called, it would take the same amount of time for the cab to arrive!
aamrin (8/5): Front Deck staff are not so good - Buffet breakfast was good .. staff of restaurants was good..only front desk staff not good..no welcome drink..i had to take my bags to my room on my own no one helped... swimming time ing only till 7pm..so couldn't swim..
Maham Naeem (10/5): Good service & Location - Great stay overall. Recomended.
Jeffrey (8/5): - Good
Shiraz (8/5): Convenient - Friendly staff
Ramkumar (8/5): Great Location. - I would love to be a repeat customer, which am already. But there is something which is really an irksome is the room key. During my earlier stay as well as this time, the magnetic strip was NOT working when inserted to the lock and repeated appeals has not improved the situation. Dont know whether its happening only with me or with other guests too. If only they can rectify this, they have a permanent customer in me.
Sharan (8/5): Great place to stay - My room was comfortable and very clean. I like the fact I can wake up and have a cup of coffee. I also like that I had a couch to sit and relax on.
Wigberto (8/5): - Great hotel with great location, 3 minute walk from Burjuman metro station. The service was great, the breakfast, the wifi, the guidance for tourists. Really really happy with it.
Hassan (8/5): Convenient and good hotel - A good business hotel. Decent rooms. Good staff. Not crowded. Next to metro station. Getting a taxi is difficult though. Mr. Emad at the reception stood out as a helpful employee.
Davood (10/5): Good experience - Customer service was great. Thank you.
Siddarth (8/5): Nice hotel close to the metro station - It was a nice hotel . Room was neat and clean. Hotel staff was good . Biggest advantage of staying in this hotel:- 1) Hotel is centrally located . 2) Metro station was at walking distance .
Verified traveler (8/5): Some Disappointments - The only downside of the my stay in the hotel is that it took 30-40 minutes to have hot water running in the shower. Then it was not consistent. The front desk personnel, especially Mr. Hammad, was very professional and accommodating. I would recommend the hotel to anyone who is going to visit Dubai.
Neil (6/5): Comfortable hotel but noisy guests - This hotel caters for guests from India and so the meals are biased to the Indian cuisine. OK for one or 2 meals but not everyday. We stayed for 6 nights and ended up ordering room service for 3 nights just to get away from curry. Guests at breakfast and other meals fill their plates and then walk around the restaurant eating the food with their hands instead of sitting down at a table. Beware of large crowds of guests congregating in the corridors outside rooms and conversing with no care for others. Guests banging on room doors to their friends/family inside and then communicating through closed doors. As you can imagine they need to shout to be heard through the closed door.
Jeff (8/5): Average 4-star hotel - It was as expected of the standard of Holiday Inn. The rooms are big but without shower. Shower has to be taken in the bathtub. Service is mediocre. Breakfast - nothing to shout about.
stewart (8/5): Acceptable hotel - It was OK. No real issues. Staff polite and helpful. Breakfast was acceptable. Room was a good size and clean. It has 3 places to eat although beware the India restaurant has loud music and dancing girls on a stage. It is close to the airport but far from the beach and marina. It is very close to the metro and so you can take that to get other parts of dubai and taxis are quite cheap (unlike beer).
Fatai (10/5): The hotel is superb - Fantastic
Verified traveler (10/5): - It was a very comfortable stay at the Holiday Inn. The staff is very helpful and extremely courteous. Hotel location is central and very close to the metro- at the same time just off the main road and away from the hustle -bustle. Only suggestion is that at breakfast time , there seemed to be some struggle with allocating tables- seemed to be a staffing issue. Guess it had to do with the peak week of Christmas when we were there. Else, our family enjoyed my stay and compliments to team Holiday Inn !
Richard (6/5): Clankety Clank - I was given a large, well-laid-out room that overlooked the interior courtyard where breakfast is served. Arrived late at the hotel around 4am and wanted to sleep at least till 12 noon. The problem is that the courtyard is like an echo chamber and voices of guests are amplified. Worse, when the waiters collect the dishes, they clink the dishes creating an intense din that reverberates. It really is impossible to sleep beyond 9am when the first batch of dishes are collected by the waitstaff. If you are waking up early, there is no problem -- but forget about sleeping in! Internet was slow but functional.
Verified traveler (8/5): Nice hotel to stay - Staff friendly and courteous. Good restaurant & bar. Very nice pool on the rooftop.
Verified traveler (6/5): The performance of the front office staff to be im - I checked out at 12:00pm on 14th November as per the hotel rule and waited in the hotel lobby for my friend to pick me. After 30 minutes I noticed that I left my power pack (external battery pack to recharge mobile phones) in the room. I approached the reception (Mr. Cris) and he called someone and said there is nothing left in the room. I checked my whole luggage again and informed him that it should be in the room. Then I went to 3rd floor (room #336) and met the supervisor and she opened my room and obviously it wasn’t there. I came back and reported this to reception and there was no effort taken to question the crew. During my check out I witness the receptionist quarreling with one customer and calling the police.....
Verified traveler (6/5): Dubai 2015 - We ha 4 days in the hotel staff were all friendly the worst part was trying to have breakfast getting a table and the standard of food was not very good
Verified traveler (8/5): nice stay - Nice stay Hotel close to metro and shopping centre.good location Close to Local sightseeing places. Taxi available at all times
Khalid (10/5): Good Hotel at a good price. - Very good Hotel, Free Parking made it worth while. Friendly staff. Short walk to Burjuman Metro station and Burjuman Mall.
Verified traveler (6/5): - I was in holiday inn for two nights and the air conditioning would not work in night . They did sent the technician but that did not help.
kame (10/5): Relaxing and enjoyable - My mother being 93 years of age was treated excellently. Staff helped with her wheel chair and were very accommodating with her disability and needs. As a family we were always helped and give the correct advice. The facilities such as the gym and swimming pool are perfect and clean. We are very grateful for your excellent service. We would like to thank all the staff who helped us throughout our stay and we will hopefully see you soon.