Park Plaza London Westminster Bridge
Location: Westminster Bridge Road, London, gb
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Prime Location and Stunning Views
Situated on the South Bank of the Thames, Park Plaza Westminster Bridge London offers breathtaking views of the Houses of Parliament and Big Ben. Just a short walk away from iconic landmarks like the London Eye, guests can immerse themselves in the vibrant heart of the city.
Luxurious Amenities for Ultimate Relaxation
Indulge in the hotel's 24-hour gym, a refreshing 15-metre swimming pool, sauna, and steam room. The spacious, modern rooms are equipped with everything you need for a comfortable stay, from a flat-screen TV to a well-stocked minibar.
Culinary Delights and Entertainment
Savor exquisite dining at Brasserie Joël and Ichi Sushi & Sashimi, or enjoy a cup of authentic Italian coffee at illy Caffè. End your day with live entertainment at Primo Bar, adding a touch of glamour to your evenings.
Experience luxury and convenience at Park Plaza Westminster Bridge London - book your stay now for an unforgettable London getaway.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Sauna
- Massage services
- Non-smoking throughout
- Concierge service
- Wheelchair accessible
- Kid meals
- Evening entertainment
- Lower bathroom sink
- Emergency cord in bathroom
- Coffee Shop on site
- Fruits
- Pet bowls
- Spa/wellness center services
- Steam room
- Beauty Services
- Pet basket
- Visual aids: Braille
- Staff adhere to local safety protocols
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Self parking (surcharge)
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Electric bicycle charging station
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
Studio Twin
This studio offers a living area and a separate bedroom, both with a 37-inch LCD TV. It also offers international power sockets, a laptop safe and a bathroom with a bath and a separate shower. These rooms can accommodate up to 2 adults.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Studio Double Room with London Eye View
Offering views of one of London's most iconic landmarks, this studio features a living area and a separate bedroom, both with a 37-inch LCD TV. It also offers international power sockets, a laptop safe, and a bathroom with a bath and a separate shower.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Studio Triple
This studio offers a living area and a separate bedroom, both with a 37-inch LCD TV. It also offers international power sockets, a laptop safe, and a bathroom with a bath and a separate shower. These rooms can accommodate up to 3 adults. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
One-Bedroom Suite
This suite features free WiFi and offers a kitchenette with a Nespresso machine and dining table. The private bathrooms benefits from luxury bathrobes, slippers, and complimentary designer toiletries. This room can accommodate up to 3 adults or 2 adults and 2 children aged 12 years or younger. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Superior Room, 1 King Bed (Atrium Facing)
1 King Bed
Soundproofed room
Entertainment - 37-inch plasma TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Memory foam bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning
Eco-friendly - Energy-saving switches and recycling bin
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Memory foam mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Energy-saving switches
-
Superior Twin Room with Internal View
Internal-facing room with free WiFi, a 37-inch flat-screen TV, air conditioning, a large desk with international power sockets, a mini-bar and a fridge and safe. The bathroom has a separate bathtub and shower. These rooms can accommodate up to 2 adults.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
One-Bedroom Family Suite
This suite features free WiFi and offers a kitchenette with a Nespresso machine and a large separate living area including dining table. The private bathrooms benefits from luxury bathrobes, slippers and complimentary designer toiletries. This room can accommodate up to 3 adults or 2 adults and 2 children aged 12 years or younger. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Studio Double Room with Big Ben View
Offering views of one of London's most iconic landmarks, this studio features a living area and a separate bedroom, both with a 37-inch LCD TV. It also offers international power sockets, a laptop safe, and a bathroom with a bath and a separate shower.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Superior Room, 1 King Bed
1 King Bed
Soundproofed room
Entertainment - 37-inch plasma TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Memory foam bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning
Eco-friendly - Energy-saving switches and recycling bin
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Memory foam mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Energy-saving switches
-
Two-Bedroom Suite with Terrace (3 Adults)
This suite features free WiFi and offers a kitchenette with a Nespresso machine and a large separate living area with a dining table. The private bathrooms benefits from bathrobes, slippers and complimentary designer toiletries. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.
Max Occupancy: 6 (5 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Two-Bedroom Suite
This suite features free WiFi and offers a kitchenette with a Nespresso machine and dining table. The private bathrooms benefits from bathrobes, slippers, and complimentary designer toiletries. Sleeps 2 adults and 2 children aged 12 years or younger. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
One-Bedroom Family Suite with Big Ben View
The suites offer spectacular views of Houses of Parliament and Big Ben. All suites are stylish and feature luxury amenities, free WiFi, Nespresso machine and a large separate living area including a dining table.The private bathroom comes with bathrobes, slippers, and complimentary designer toiletries. This room can accommodate up to 3 adults or 2 adults and 2 children aged 12 years or younger. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Studio, 1 King Bed (London Eye View)
1 King Bed
Soundproofed room
Entertainment - 37-inch plasma TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Memory foam bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning
Eco-friendly - Energy-saving switches and recycling bin
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Memory foam mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Energy-saving switches
-
Studio, 1 King Bed (Big Ben View)
1 King Bed
Soundproofed room
Entertainment - 37-inch plasma TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Memory foam bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning
Eco-friendly - Energy-saving switches and recycling bin
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Memory foam mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Energy-saving switches
-
Superior Double Room
This main atrium facing room benefits from some natural daylight from the main atrium but does not have direct external views. These rooms overlook the Atrium Executive Lounge and come with a large double, dual mini bar and refrigerator, a plasma TV with interactive TV system, free WiFi, and international plug sockets. There is an en-suite marble bathroom with a bath and a walk-in shower. These rooms can accommodate up to 2 adults.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Superior Double Room with Internal View
Internal-facing room with free WiFi, a 37-inch flat-screen TV, air conditioning, a large desk with international power sockets, a mini-bar and a fridge and safe. The bathroom has a separate bathtub and shower. These rooms can accommodate up to 2 adults. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Superior Double Room - Disability Access
This wheelchair-accessible room offers an extra large bed and an internal view. These rooms can accommodate up to 2 adults.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
One-Bedroom Suite with Big Ben View
The suites offer spectacular views of Houses of Parliament and Big Ben. All suites are stylish and feature luxury amenities, free WiFi, Nespresso machine and a large separate living area including a dining table.The private bathroom comes with bathrobes, slippers, and complimentary designer toiletries. This room can accommodate up to 3 adults or 2 adults and 2 children aged 12 years or younger. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Two-Bedroom Suite with Terrace
This suite features free WiFi and offers a kitchenette with a Nespresso machine and a large separate living area including dining table. The private bathrooms benefits from bathrobes, slippers and complimentary designer toiletries. This room can accommodate up to 2 adults and 2 children aged 12 years or younger. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.
Max Occupancy: 6 (5 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Studio King (Family)
This studio offers a living area and a separate bedroom, both with a 37-inch LCD TV. It also offers international power sockets, a laptop safe, and a bathroom with a bath and a separate shower. Some studio rooms can accommodate 2 adults and 2 children up to 12 years old. Please note that the sofa bed is not available in all studio rooms. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Guest Reviews
- meritxell (7/5): -
- Rachel (7/5): Nice hotel but very dark inside - Location to where we needed to be was good and hotel was very clean The rooms and corridors are quite dark found it difficult to see things. The lights in the room could be brighter. Check in was dreadfully slow, the self check in did not work but payment happened to be taken twice.
- Siobhan (8/5): -
- Katarzyna (7/5): -
- Mariana (10/5): -
- Nathalie (9/5): -
- Ildikó (8/5): -
- Dominic (8/5): - Clean rooms, good location for local hospital stay. Staff good and restaurant decent. Would be excellent for tourists with close proximity to Houses of Parliament and Big Ben. Big and corporate but that was no surprise.
- Wenzhi (9/5): It was amazing. - The location of the hotel is unique. The Big Ben can be seen from the lobby and room. The Big Ben, Thames river, and London Eye are in a easy walking distance. It is very convenient to take bus, tube and train from the hotel. The breakfast might be a little bit richer.
- Sarah (8/5): -
- MERT (8/5): -
- Christoph (10/5): -
- Kristijan (9/5): Ok - Bequemes Bett Sauna ist ausgefallen
- Ronak (8/5): -
- Michael (10/5): - Everything was great.
- N9936UNlaurencer (4/5): Complaints - There were a number of problems in the room more in the bathroom. Sink didn't drain properly Hand wash dispenser didn't work. Hand cream dispenser empty. Toilet bowl needed cleaning. No hot water from the sink only tepid. Door to the Bathroom needed cleaning. Security lock on door didn't work. 3 pin plug socket for Hairdryer was inconveniently placed to us mirror at the same time.
- lisa12345672026 (2/5): Booked to use a spa that was not open with no communication and centipedes - We wanted a spa stay, this wasn’t cheap but when we arrived they never informed it wasn’t open. We went down with robes and the lady at the desk smirked and said it’s closed there was also centipedes running around bathroom
- Rebecca (7/5): - The staff was friendly and helpful. Location was great. The Japanese restaurant. Food was awful, overpriced. Really disappointed.
- Mohammed (7/5): حده ليلتين علشان الاطلالة واذا تحب تسكن خلك قريب الهايد بارك - الفندق جميل ونظيف وخصوصاً اذا كنت بتاخذ اطلاله على البيج بين سعره أنا الي شوي وبعده عن اغلب الاماكن السياحية مافي قريب منه الا ساعة بيج بين وعين لندن ف تضطر انك تاخذ اوبر او بولت
- Hazel (9/5): . The property is fabulous and staff are lovely - welcoming and helpful. - The property is fabulous and staff are lovely - welcoming and helpful. I wish there was more natural light in the room. Also. I wish in the room, you could get better access to the little window to enjoy the view of the Houses of Parliament and Big Ben. The view was amazing from the little window but it’s difficult to access the window. I had to lean on the window sill to enjoy the view. I’ve stayed a couple of times at the Crown Park Plaza and the views are amazing!
- nabil (5/5): - They giovedì me a rome whiout wedos,when i ask to change the rome they tale me that I most buy anather 200£.. I cant use the tel,ther was no gode wifi One day they didint clean the rome So I have a badante experance.
- Darren (10/5): We would definatly visit again due its location and rooms but not book breakfast. - Location was great, room was lovely and the view was amazing. Breakfast was a little dissapointing for what it cost, we ended up going for a lovely coffee and breakfast across the road for a fraction of the hotels cost.
- Matthew (10/5): -
- Randall (10/5): Wonderful experience - Clean, airy, comfortable, helpful staff. N/A
- Stefan (7/5): Top Lage, freundliches Personal, Reinigung dürfte noch etwas besser werden, Sofa Bett für Kids eher für ein 2 Stern Hote - Lage Top Sehr hellhörig… jedes Wort aus den umliegenden Zimmern zu hören. Handseife nach 3 Tagen leer und nicht mehr aufgefüllt.
- peter (8/5): Great for central london - Modern and comfortable Nothing
- Jordan (10/5): Excellent location with typical hotel facilities. - Location great, breakfast good. Probably not value for money but not bad either.
- Anthony (10/5): - Everything
- Jana (8/5): City break London - Lokalita bola jedinečná s úžasným výhľadom na Big Ben a v blízkosti London Eye, čistota Nepripravená posteľ pre jednu osobu na izbe, dlhé rady a čakanie na raňajky, nutnosť rezervovať si pobyt vo wellness dopredu aj niekoľko dní (pri krátkodobom pobyte nemožné), chýbajúce papuče a župany do wellness
- Gerrybear (9/5): -
- Trip15649187738 (4/5): Poor communication between staff and guests - My friend and I were visiting from Toronto. Stayed 5 nights. The first few nights were completely fine - room was dark and had no ventilation in the shower which made it humid but overall a nice room. The second last night we were there we noticed that a bag full of souvenirs from Harry Potter studio tour were missing. I immediately went down to guest relations and was assured that the staff would be checking CCTV footage, checking key card entries and taking statements from the housekeepers. We just assumed someone may have thought it was a bag of garbage and threw it out by accident. We then spoke to a manager who never gave me his name, who told me that they would be getting back to me either that night or the next morning. Having not heard from them the next morning, the day of check out we went to guest relations again and the lady there advised me that they don’t have a resolution yet and that the security cameras DON’T EVEN WORK. After being told by 3 different staff that they would be checking “camera footage” they then told me the cameras are not even real! I’m still waiting to hear back from the incident and to find resolution. I spent a lot of time and money on my items and to have no one even send me an email to acknowledge they received the complaint makes me feel as though my problem is being swept under the rug. I was unable to get the name of the manager working at 6pm on May 19th 2026 who was rudely speaking over me and was not giving me a chance to finish my sentences until I told him to stop. Would love to hear back from someone as we did enjoy our stay the first few nights but this has put a serious damper on my thoughts and if I would recommend this place for anyone back in Toronto.
- jessicaromerolosada (10/5): Excellent location - We had a wonderful experience and would definitely recommend this hotel. The service, atmosphere, and overall stay exceeded our expectations. The view of Big Ben from room 567 was absolutely priceless and made our trip even more memorable.
- Mark (7/5): Not coming back - Studio Room very comfortable Breakfast awful. Juices were weak and watery. Bacon was not well cooked and cold. Milk for cereal was not chilled. Fried eggs not hot but overcooked. Worst hotel breakfast in many years.
- Ashok (8/5): -
- Bernard (9/5): - Les employés sont super. La chambre était bien. Le réfrigérateur n'est pas assez froid. Il manque des débarbouillettes dans la salle de bain.
- Michel (7/5): -
- Janet (8/5): - Die zentrale Lage des Hotels war super. Man war direkt an der Brücke zu zahlreichen Sehenswürdigkeiten und konnte fußläufig fast alles erreichen. Das Personal war sehr zuvorkommend und ging auf unsere Wünsche ein. Ein sehr schöner Kurzurlaub. Die Zimmer sind weitestgehend ohne Fenster, also kein Tageslicht und wenig Frischluft.
- Christine (9/5): Blick auf den Big Ben macht Lust auf mehr am Tag - Lage, das Frühstück und der Service Dass wir trotz gebuchtem Familienzimmer erst darauf aufmerksam machen mussten, dass unser Sohn auch ein Bett braucht und sie bitte das Sofa Bett herrichten
- Sara (7/5): - Fantastisk beliggenhed. Tæt på London Eye og Big Ben. Hotellet er for stort, og dermed ikke rart og hyggeligt at være på. Der er alt for mange mennesker, hvilket også afspejler sig ved morgenmaden. Kø bare for at få et bord, lang kø. Man sidder ude i foyer området og i lounge området - og der er meget larm. Der er også meget lydt på værelserne .
- Maryse (9/5): -
- Jerome (8/5): -
- maud (6/5): -
- Olga Lidia (10/5): - Excelente, volvería al hotel, cómodo, limpio, excelente ubicación de 10
- Petra (5/5): - die Lage keine Toilettenbürste alles staubig Leerer Seifen- und Duschmittelbehälter Kühlschrank nicht zum Öffnen
- Connie (8/5): -
- adsmth (2/5): Tired, Overpriced and Out of Touch! - This hotel is tired, overpriced and awful value for money. I have stayed here many times over the last 15 years (reluctantly as it is a business booking) but tonight is the worst ever and I will do all I can to avoid it. Check in - slow (always has been) and rude staff, including the Duty Manager Room - Shabby, poorly equipped, internal view overlooking a wall with no daylight whatsoever (ridiculously described as an Atrium view!) Restaurant - like a school canteen with awful breakfast service and poor quality food. Extras - Shower gel screwed to the wall to stop you stealing it. Totally empty minibar. No fresh milk. Old and tatty iron and ironing board. No plug sockets next to the bed. London has moved on, this hotel hasn’t! Avoid avoid avoid!
- jonroberts2026 (8/5): J Roberts - Great location, clean, and the car parking facility was excellent, literally right outside the door.
- bambiharrisauthor (10/5): Gorgeous hotel, stunning view, stylish room, great breakfast. Perfect! - We booked the studio room with the Big Ben/Westminster Bridge view, which also allowed us a view of the River Thames. We were on the 8th floor and the windows were floor to ceiling with amazing views. The room itself was large and the bathroom had a bath, marble tiles, and wonderful toiletries. Plush towels, and branded robes and slippers. Two large TV's and couch and desk, very very stylish, love the entire look, couldn't stop taking photos of it, and of course at our view, stunning. Breakfast was huge, i think they have four buffet areas with seating and we had to be seated even though we arrived at opening time for breakfast. The food was great and the lady I asked was able to get me some gluten free toast upon request. Very busy and big hotel, very busy reception area but plenty manned. Everyone helpful and polite. Everything about staying there was wonderful, very classy hotel. Will definitely return.
- russ6599593 (2/5): Poor experience - Staff were more preoccupied with their mobiles than dealing with customers. Steam room and men’s showers closed with construction work in pool area made one of the main USPs for hotel null and void Very annoyed with whole experience
- 270shoy (10/5): London blitz! - He had a 4 night stay to see as much of London as possible. The hotel is very well located within walking distance of major attractions and public transport. We found our room to be modern, comfortable and spacious, and facilities (including the gym) to be good quality, clean and functional. Staff were helpful and overall we had a great stay - Would recommend.
- DEBORA (9/5): Hotel grande, instalações muito boas e a melhor localização! - Hotel muito bem localizado, ao lado do Big Ben, não poderia ser melhor sair e ver o Big Ben logo de cara, isso foi fantástico. Ademais, fica perto da London Eye também e do metro, e varias linhas de ônibus. Café da manhã de ótima qualidade também e os funcionários foram muito cordiais conosco. Limpeza do quarto, infelizmente o chão é carpete e nota-se que tem poeira e também sobre os moveis, isso poderia melhorar. O sofá cama também é desconfortável. No nosso caso quem dormia era meu filho de 12 anos então ok mas se for um ou dois adultos acho meio complicado, pois é muito fino o colchão.
- Davor (9/5): -
- Pierce (10/5): incredible - The Location was absolutely unreal. I didn't want to ruin my London experience by staying in a poor hotel, so I was willing to pay a bit extra to enhance my stay. This hotel was worth every penny I paid, and the view was insane. nothing, it was all amazing. staff, facilities, food, and drink options. all 10/10. Amazing experience and id highly recommend. waking up looking at Big Ben is a once-in-a-lifetime opportunity for some, and this made it even more special.
- sonja (5/5): - die Lage des Hotels ist wirklich Zentral und meiner Meinung nach der einzige Grund dort zu buchen. Das Preis-/Leistungsverhältis passt leider überhaupt nicht - am meisten fällt es beim Frühstück auf, das war wohl das liebloseste Frühstück, das ich bisher in einem Hotel dieser Kategorie gesehen habe
- Gina (5/5): Verblijf is het hotel was prima. Maar wil je ramen met zichtboo buitenlucht, vraag dan even duidelijk na welke kamer je - De lokatie zeer gunstig voor de reden van mijn verblijf Ik had geen idee dat ik geen ramen had in mijn kamer. Het was alsof ik in een bunker sliep. Vond het verschrikkelijk. De kamer was verre van goedkoop... Daarnaast was het wellness gedeelte deels gesloten ivm verbouwing. Zwembad was wel geopend, gym ook. Sauna was niet beschikbaar. Dit is van te voren niet gemeld en dat vind ik persoonlijk erg jammer.
- Milana (1/5): -
- zehiri (9/5): -
- chantal (8/5): - Beaucoup moins d'attente aux petits-dejeuners que les autres fois où je suis venue mais pas trop de variétés dans les produits présentés par rapport aux prix;
- Andrew (9/5): -
- Vanessa (8/5): Upgrade to this hotel for its fabtastic location-it’s worth it . - Location fantastic . Worth paying extra to stay here .Upgraded to room with stunning views over Westminster Bridge and Houses of Parliament . Clean and v comfortable room Bar expensive even by London standards .Check in delayed by an hour as problem with room but upgraded and given voucher re free drinks- so all forgiven .
- Baris (5/5): İdare eder - Konumu iyi etrafında bir çok istediğiniz yerler bulabilirsiniz Tesis eskimiş ve verilen odanın penceresinin açılmayışı kötü dışarıyı göremiyorsunuz
- Joe (5/5): -
- Stephen (9/5): -
- Biagio (9/5): - Die Lage des Hotels ist super. Wir hatten ein Zimmer mit Blick auf London Eye. Im Zimmer dürfte etwas mehr Platz für Kleider sein (grösserer Kleiderschrank) Unser Gepäck war nicht am Flughafen und wurde nachgeliefert. Wir waren sechs Personen, bei vier wurden sie bereits am nächsten Tag gebracht der fünfte Koffer nach drei Tagen und der sechste Koffer fehlte immer noch. Wir gingen morgens und abends nachfragen beim Concierge. Es wurde uns gesagt, wir würden angerufen sobald er komme. Wir waren sechs Nächte im Hotel und gingen immer wieder vorbei. Am letzten Abend um Mitternacht ging ich noch einmal fragen, bevor wir am Morgen abflogen. Der Koffer war da, ich erhielt jedoch kein Anruf, obwohl wir die Telefonnummer mehr als einmal hinterlegten. Dies ist kein guter Service.
- Jenny (8/5): - Bra läge! Saknades hängare/krokar på rummet. Fanns ingenstans att hänga handdukar eller ytterkläder.
- Ilke (10/5): -
- Gerhard (10/5): Hat wirklich alles gepasst - Super Lage direkt an der Westminster Bridge, ein sehr großes Hotel und trotzdem alles gut durchdacht War schon oft in London in verschiedenen Hotel aber muss sagen das Park Plaza Westminster war das erste wo die Zimmer nicht so abgewöhnt waren wie in den anderen Hotels, waren wirklich voll in Ordnung Auch beim Frühstück alles vorhanden
- Prashant (7/5): -
- marie chantal (9/5): - Emplacement idéal près de big ben, westminster bridge., etc. Métro et bus juste à côté. Idéal pour les familles.
- winnie (10/5): Nice hotel , great location - Great location, nice view and close to the Big Ben
- francois (8/5): -
- Bernhard (8/5): -
- johnkE3929RW (2/5): Stay away from this hotel! - My wife stayed there last week and were talked into a room upgrade in a very unprofessional way. Michael at the front desk definitely conned us out of 300 pounds. I plan on calling my credit card company about this issue. Just what you don’t want during a trip. I strongly recommend you not book at this third rate place John Kustigian
- yhsinjillwange2015 (4/5): 3 nights at Park Plaza Westminster - 1 Bad: Service is really bad. We have already checked in online, and the front desk called Michael didn’t give us room after we rejected to pay more £70/night to upgrade. In the meantime, the other people at other front desk they already got the room. I paid in advance and pre-check in online before arriving. Very bad service ! What is the point to precheckedin and pre-paid ? I checked in 3 times: 1 online, 1 Michael at front desk asking us to wait SMS then go to the queue of front desk again, 1 after complaining in WhatsApp, go to get a real key to get a proper room. 2. Good: Hasini at front desk giving us the key and also very kind to introduce and gave us the service information of the Hotel. 3. Good: Emily helped us to find the lost and gave us feedback very quickly. 4. Good: People replied WhatsApp messages was very kind the quick.
- Leema (8/5): -
- Bambi (10/5): Exceptionally classy place, gorgeous room, stunning view, amazing breakfast. We will return! - We booked the studio room with the Big Ben/Westminster Bridge view, which also allowed us a view of the River Thames. We were on the 8th floor and the windows were floor to ceiling with amazing views. The room itself was large and the bathroom had a bath, marble tiles, and wonderful toiletries. Plush towels, and branded robes and slippers. Two large TV's and couch and desk, very very stylish, love the entire look, couldn't stop taking photos of it, and of course at our view, stunning. Breakfast was huge, i think they have four buffet areas with seating and we had to be seated even though we arrived at opening time for breakfast. The food was great and the lady I asked was able to get me some gluten free toast upon request. Very busy and big hotel, very busy reception area but plenty manned. Everyone helpful and polite. Everything about staying there was wonderful, very classy hotel. Will definitely return. Everything was wonderful
- Inês (10/5): -
- Sivertsen Olsen (10/5): -
- MARIA (7/5): - Bra beliggenhet i forhold til mange aktiviteter vi skulle gjøre under oppholdet. Det var ekstremt mye bråk og stress i resepsjonsområdet og i frokostsalen.
- Nana (8/5): -
- Gábor (9/5): -
- Abdulrahman (10/5): -
- Karolina (8/5): -
- Maria (10/5): -
- Sharon (8/5): Quality hotel, great location and measures in place to reduce queuing works well, for such a big hotel. - Automated booking in process and activation of room key / self check out saved queuing which was great. Huge queue for breakfast. I haven’t encountered that anywhere before but it was organised and quick. Still plenty of everything too.
- Adele (8/5): Overall we had a great stay and would stay again. - The location was great, the staff were very friendly and helpful, the room and hotel were very clean. Could have been a bit more generous with the tea bags and milk. The lighting was quite difficult to operate.
- Alison (10/5): -
- Paul (6/5): More attention to detail required in the rooms. - Modern, quiet rooms, quiet locations, clean, friendly staff Not well maintained. My shower was blocked so was unusable in the morning. Also, the ironing board cover stained my trousers due to it being so worn.
- Lionel (9/5): Hotel confortable bien situe par rapport aux attractions touristiques. - Emplacement. Petit dejeuner. MAnque d aeration dans la chambre. Odeurs de canalisations des fois. Pas de VMC suffisante lors de l'utilisation de la salle de bain. Impossibilite d'ouvrir une fenetre.
- Thu (10/5): Vi følte oss trygge og verdsatt på dette hotellet- kommer nok til å booke her igjen! - Romslige rom, bra service, superbra beliggenhet, imøtekommende personale. Kommer ikke på noe vi ikke likte
- Hannes (9/5): -
- Lionel (8/5): -
- Nicola (10/5): -
- Andres (8/5): Gran ubicación - Excelente ubicación con facilidad conectividad al transporte público Muchísimas personas. Siempre se hacía fila para el desayuno
- Maryse (10/5): -
- Silvio (10/5): -
- Ludovic (10/5): - Tout !!!
- Meik Philipp (10/5): -
- Ashok (10/5): -
- Julia (7/5): - Location fantastic Rooms were dark and no towelling robes
Photos
