Big Apple Hotel
Location: Cankurtaran Mah. Akbyk Cad. Bayram, Frn Sok. No:12 Sultanahmet, Istanbul, Istanbul, 34122, Istanbul, TR
Star Rating: 7.8 Stars
Property Type: Guest houses
About this Property
Rooftop Terrace and Onsite Massages: Experience ultimate relaxation with soothing onsite massages and breathtaking views from the rooftop terrace, perfect for unwinding after a day of exploring.
Complimentary Breakfast and 24-Hour Room Service: Start your day with a delicious complimentary buffet breakfast and indulge in 24-hour room service options, ensuring you're catered to at any time.
Prime Location and Nearby Attractions: Situated in the heart of Istanbul, within walking distance to iconic landmarks like Hagia Sophia and Blue Mosque, with an area shuttle for easy access to nearby attractions.
To book your stay at Big Apple Hotel and enjoy these exceptional amenities, contact us now!
Important Information
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Express check-out
- Area shuttle (surcharge)
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Wheelchair accessible
- Television in common areas
- Library
- Safe-deposit box at front desk
- Express check-out
- Smoke-free property
- Express check-in
- Tours/ticket assistance
- Area shuttle (surcharge)
- Free reception
- Computer station
- Airport transportation - drop-off (surcharge)
- Upper floors accessible by stairs only
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Twin Room
2 Twin Beds
172-sq-foot soundproofed room, balcony with sea views
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Kitchen with electric kettle
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Free local calls, safe, and desk
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
-
Triple Room
3 Twin Beds
215-sq-foot soundproofed room, balcony with sea views
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Kitchen with electric kettle
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Free local calls, safe, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
-
Family Room
1 Queen Bed OR 1 Double Bunk Bed
284.7-sq-foot soundproofed room, balcony with sea views
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Kitchen with electric kettle
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Free local calls, safe, and desk
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
-
Double Room
1 Double Bed
172-sq-foot soundproofed room, balcony with sea views
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Electric kettle and 24-hour room service
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Free local calls, safe, and desk
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
Guest Reviews
- Najad (10/5): -
- Maxim (10/5): Very convenient and comfortable - We visit this hotel regularly and find its internalimprovement, what makes our stay especially comfortable Everything was fine
- Alina (7/5): - Расположение отеля хорошее. Персонал отличный мужчина. Завтрак хороший, проходит в другом отеле недалеко от Big apple. Есть терасса где можно выпить кофе. Отелю нужен ремонт, особенно в душе. Полотенца с дырками, чистота в номере отсутствует.
- Mónika (4/5): -
- Santiago (10/5): -
- Guest (1/5): Was not pleasant and not worth the money - Location is nice Water was leaking in the bathroom, TV was not working in the two rooms, couldn’t sleep comfortably as both rooms became very hot in the night as well as the air conditioner was not working in the rooms. We confronted about these issues to the reception but they told us that the weather is changing so there is no need for the air conditioners.
They didn’t bother to change towels until we asked for a replacement and they said it will only be changed after three whole days.
- Miran (6/5): - Det var ok service min det var lidt for gammel Ders bed var for gammel
- Iordache (5/5): -
- mora (9/5): -
- mora (9/5): -
- B (10/5): - The location was great, the personel was really nice and helpful, delicious breakfast. The bathroom standard could be better.
- MUHAMMAD ROSLI ISMAIL (1/5): More minuses than pluses. - Breakfast was a big disappointment. Location however was good. I disnt like the beds the rooms the size of the rooms, there was no lift, had to walk to another hotel for breakfast and the breakfast wasn't good. I guess you get what you pay for.
- Melkuhn (8/5): Good location - I liked the location, the comfy bed, the helpful staff. I am second time here in this hotel. It is by walking distance from major sites, which is awesome. My shower didn't worked the first day, but after it was fixed by the staff.
- Ivana (9/5): -
- Paloma (5/5): - La ubicación Olía fatal. Sin ascensor cuarto piso para mí con 72 años y una rodilla artrosis mal. Sin secador de pelo. Tapa del inodoro rota. El lavabo rebosante de agua.
- Isabel (10/5): -
- maria paz (7/5): - La ubicacion es perfect ! El estado de la cama, estaba desnivelada.
- Adrian (10/5): Hoy - Nice propiedad Nice ubicación
- Bassem (9/5): -
- Maljoku (5/5): -
- Swietlana (5/5): Wouldn’t recommend as communication with staff wasn’t good - Good location Air conditioning didn’t work
- Haliti (6/5): -
- maria (10/5): - La atención 10 puntos, el encargado nos ha ayudado con información y ha sido muy amable. El desayuno es maravilloso. La limpieza es nula.
- claude75019 (6/5): - Situation en plein centre les grand site d interet faisable a pied Pas d ascenceur et le petit dejeuner delocaliser pas dans l hotel même mais dans un autre hotel a 450 metre mais avec un ascenseur pour acceder a la terrasse pour le petit dejeuner
- Maria Florencia (8/5): - Muy bien ubicada. El señor de mesa de entrada por atento con nosotras! En si es un poco vieja, pero está ideal. El
Colchón excelente dormimos súper cómodas! Vale la pena, ya que no estuvimos nunca dentro del hotel más que dormir.
- Elsa (8/5): Uma estadia em excelente localização - Excelente localização e excelente pequeno almoço com bastante variedade. Falta de elevador. No entanto não é grave.
- Maurizio (2/5): Uno schifo - La posizione ed il personale disponibile La camera era sporca. In un cassetto c'erano dei vestiti di vecchi clienti. Il condizionatore gocciolava. La doccia era.rotta (anche se la hanno accomodata immediatamente il giorno o successivo)
Un fastidioso rumore ci ha accompagnato tutta la notte.
- Elena (4/5): - Ho prenotato un Hotel ma ci siamo trovati in una guest House … la colazione non è nella stessa struttura ma nell’ hotel ad un centinaio di metri …la stanza : letti comodi sufficientemente pulita ma il bagno indecoroso … e non rispecchia assolutamente le foto pubblicizzate . La prima stanza era peggio e l’incaricato alla reception super gentile e disponibile ce l’ha cambiata . Nota positiva : questo signore super gentile e la posizione , ma non ci tornerei ….
- Shynar (8/5): В раковине плохо закреплен кран и унитаз шатается, страшновато было, крышка падает ) ну это мелочи - Хостел уютный, вблизи достопримечательностей, вокруг много кафешек, можно выбрать вкусно поесть, магазинчики. На ресепшен все объясняли, помогали, номер 3 местный как в описании, все первое необходимое есть: чайник, кондиционер, чашки, чай, сахар, полотенца, душ, туалет. Постельное белье хорошее, кровати удобные, просторные. Убирали мусор. Завтраки шведский стол, всегда есть что выбрать. Единственный момент запах от канализации
- Guest (7/5): - la ubicacion junto a los principales monumentos no se podia usar la terraza no estaba acondicionada
- MARIA DEL MAR (1/5): Infectado de chinches - La ubicación El hotel tenía días antes de ir reseñas de chinches. Nos pusimos en contacto con el alojamiento quien nos aseguró (mintiéndonos a la cara) que habían solucionado el problema, y con Booking. Buscando reubicación obteniendo la negativa y una respuesta tipo de que sentían que nuestra experiencia no hubiera sido la que esperábamos.
Contamos en una de las habitaciones con chinches en la cama, adjunto fotografía y solicitamos cambio de habitación y se nos concedió. A la vuelta a cada una de las personas apareció con picaduras de chinches. Adjunto imagen.
Se solicitó por una de las integrantes del grupo la hoja de reclamaciones al alojamiento quien se negó a facilitarlas.
Tras volver a reclamar a Booking nos devolvió el 20% de la reserva una cantidad irrisoria dado la plataforma que es y la envergadura de los hechos, los cuales se pusieron en conocimiento una vez conocidos.
El trato del hotel y del personal nefasto pero el de Booking deja mucho que desear.
- Yergen (10/5): -
- Marijana (8/5): -
- Sofia (7/5): -
- Mohsin (1/5): The worst expensive experience in my life. Holidays are meant to bring peace in life but just dueto untidiness of hotel - The location is very close to main attractions like blue mosque and Hagia sofia. It was one of my worst experience with a big list:
1. Only one man running this hotel
2. No A/C in reception
3. No lift even for the 4th floor
4.Hotel locked at night with no one to open if needed.
5. I didn’t had a chance to go out early morning hours for any reason
6. My kids got Scabies on the first night itself and whole family is getting treated now. It took me little while to sort doctor appointment for the treatment to be started after returning.
7. Staircase lights are sensor lights which doesn’t serve the purpose.
8. Broken toilet seats, broken toilet door handles and poor drainage.
The only reason I booked this hotel is due to good reviews regarding cleanliness but unfortunately due to less cleaning my entire family is now suffering from scabies. I would never recommend this hotel to anyone.
- Hawa (1/5): Séjour cauchemardesque dans un lieu infesté de puces, sans aucune aide ni remboursement de Booking malgré nos alertes. - Rien. L’établissement était sale, mal entretenu et dangereux pour la santé. Présence de puces dans les lits malgré des changements de draps. Plusieurs membres du groupe ont été piqués à répétition. Les douches étaient insalubres. Aucune réponse concrète de Booking malgré nos nombreuses réclamations. Aucune solution ni remboursement proposé.
- Simona (10/5): Exceptional - Good location near to Blue Mosque, good services and nice friendly guy on the reception🙏He helped us with everything we needed(informations, booking Cruise, etc)I will.comeback.
- Abubaker (10/5): Exceptional - The staff were very helpful and the manager was exceptional, overall pleasant experience. The room was nicely laid out, the location was excellent and the manager couldn't do enough for me.
- Erica (7/5): Good - Really good location for local attractions, shops, restaurants
- Anonymous (10/5): Exceptional -
- Serhii (5/5): The impressions are slightly less than satisfactory. - Good location. Friendly staff. Low price. Mold in the shower. Worn out air conditioner. Holes in the bed linen. The room needs repair (scratches and holes in the walls). Lots of excrement right outside the window.
- Andrea (9/5): Superb -
- Sven (8/5): Very helpful service and a very good adviser and organiser - Central to all we wanted to see and experience Nil
- Hansye (7/5): Good - Very good. Walking distance to all the attractions. The breakfast was great. Mr Ghoran was fantastic very grateful and helpful.. Only problem there's no lift.
- Ahmed (9/5): Superb -
- Krisztián (8/5): Very good -
- Mohammad (8/5): Value for money - Location to shops and 5 min to blue mosque plus the host was great sorted all our issues out 12/10 for service he provided No change of towels
- Tomás (10/5): Exceptional - The reception
- Anonymous (7/5): Good - The hotel is perfectly situated and its host is a very nice person There was strong flavor of canalisation
- Clément (10/5): Great stay, kind manager and perfect location ! - We had a great stay at the Big Apple Hostel.
The manager was very kind to us: he was accommodating with the check-in, and recommended lots of cool places to visit and eat.
The 3-person rooms are good, with all the necessary equipment.
The location is perfect: in the Sultanahmet district, close to the Blue Mosque and other tourist attractions.
We recommend it!
- Rahman (1/5): Bad - In bed was a lot of bugs. I was horrible for me. I was fast experience . Very bad experience. nothing
- Moira (10/5): Exceptional -
- Muhammad (6/5): Pleasant -
- Sini (10/5): Exceptional - Location and budget friendly
- Aleksey (9/5): Very nice and cozy numbers, good views from terrace, very hospitable management - Cozy number, very hospitable management A little bit early check out, but for Istanbul it’s normal
- Mohammed (7/5): Good -
- Satpal (10/5): Exceptional -
- Mohammed (8/5): Really great and helpful stuff good stay - The staff are really nice. He managed the booking for the bosphurous night cruise everything was good The cleanliness, especially the towels they need deep cleaning other than that good value for money
- sabri (8/5): Good service - it was pretty good and kind personal working with better breakfast than other hotels
- Jia (10/5): Exceptional - Location
- Mohammed (4/5): - Decent Quality, it is listed as free breakfast, and there was no breakfast. The hot water is not working properly. No elevator, it would problem if you have a couple of heavy suitcases. I rate is 6/10
- Chershembeev (10/5): Great place, delicious food and lots of attractions in this part of the city! :) - The Owner of the property was really nice and polite, helped me a lot and we had a great time at this place.
:)
- George (9/5): Superb -
- Sindi (6/5): Pleasant - The staff is friendly and helpful. It could have been cleaner. There were signs of mold in the shower door and the tap was almost broken.
- Fülöp (8/5): Very good -
- Maxim (10/5): Perfect - The breakfast was very good. It was served in another building and morrning walk along a nice street was very pleasant. The hotel is situated in close vicinity of the places of inetrest. The personal is very friendly and nice The only thing was that we had to depart and coulld not continue the pleasure of our accommodation
- Espin (1/5): Bad - Nothing
I went to my room and took a shower, then went to my bed and I started getting uncomfortable something was in the bed and I rurn the light on and I saw tons of bugs and they disappeared.. I didn't turn the light off and waited them the starter comming again 1 by 1. I went downstairs and explained with photos to he responsible, and he canceled my room... then I was at 4 am. in the street with my luggage 🧳 and not a hotel where to stay at Bugs in my bed and room.
Dirty
Not proper
- Peter (3/5): Poor -
- Clinci (4/5): Bedbugs - Good staff , decent breakfast, good location Got bedbugs
- Kheladze (6/5): Pleasant - Location was really good . Everything was out of order.
- Drazen (10/5): Would come again! - Great location for a great price, the staff was very welcoming and gave really good tips! (Thank you very much for the help). The Haggia Sophia and the Blue Mosque are within 5 minutes walking. Small shops are around, as well as a cleaning service was within a 5 min walk. The rooms very clean, air condition available and was working perfectly fine!
- Stefan (10/5): Exceptional -
- Bhatti (10/5): Exceptional - Rooms are clean and excellent Breakfast was very good Staff Was Very Cooperative nothing
- Faheem (7/5): Good -
- T.s. (7/5): had a great time - friendly, helpful staff
- Ikram (7/5): very nice stay if you are planning to spend the whole day exploring - the location is extremly amazing , less than 5 minutes from center of fatih
the staff was really nice and helpful
good breakfast with a nice view the first room air condition was so bad then after many times checking we changed the room
the second room shower was broken and i had to carry it the whole time i was showering
the terrace on the roof is not accessible
also there is no elevator
- Alessio (7/5): Good - Location is good if you wanna stay close to all main attractions but the area is very touristic.
The man at the reception is very gentle.
Breakfast is fine. We couldn’t pay by card.
The room and the toilet is very small.
Towels could be cleaner.
- Rabia (6/5): Ideally located to explore the old town on foot, but losing points on cleanliness - Pros:
- friendly and helpful owner
- vast selection for breakfast
- great location for historical sites
- budget friendly Cons:
- if ran out of an item at breakfast even early on then it wasn’t replaced
- dirty linen but unable to find replacement when asked so had to use duvet covers as bedsheets for the night - they didn’t get replaced by hotel the following day to normal sheets
- mould in bathroom (shower and around sink)
- smell in even the fresh towels that were provided
- Kamilla (8/5): Very good - Central location. The staff was nice. Comfortable beds. Would stay again as it is great value for the money The hotel needed a bit of renovation.
- Riaz (7/5): Good - The location is fantastic, and the staff is super friendly. Shower pressure is great. The mattress was terrible - one side was drooping because of how many people have sat on it. The smell from the bathroom is vile - we kept our windows open all day while we were out, and the bathroom fan stayed on all night with the door open.
- Vedad (7/5): Good -
- Anil (8/5): Very good - Staff is frienly Facilitues is less. Even they did not provide drinking water.
- Eko (7/5): Almost perfect - Location, breakfast and staff The AC needs a little bit of fixing
- Kitti (7/5): Overall impressions are good. - The staff was really nice! The breakfast was ok. The location is the best!!! The room was not the same as on the pictures, the bathroom was ugly and not very clean. One window didn’t work. In the breakfast the cafe was instant cafe not cooked. There were no “allergic” version of the food.
- Eko (9/5): Superb - It was almost perfect Just the AC probably needs a little tune up because it was still warm, or maybe it was just the summer sun
- Fahad (8/5): Very good - Comfortable stay
Good environment
Cooperative staff
- Hana (2/5): Bedbugs problem - There is a fridge and kettle with the tea in the room. Location in the city centre. I had to leave in the middle of the night to another place, because I've found out there are bedbugs (!) in my room and hotel was full. And what is really unfair, that hotel marked my stay afterwards like I didnt show up for that booking (!) So one thing is to have a problem and deal with that a another is to just try to cover a pretend that nothing happened.
Plus the furniture in the room seems quite old and some ornaments are broken or missing, but after my midnight experience that is the last thing that bothered me there.
- Michael (10/5): Great location friendly and helpful - David was a gem; there to greet you and always available to help.Gives the place a good oersonality
- Cristian (9/5): Superb -
- Daowd (6/5): Pleasant - Location is good . Breakfast nice. Friendly staff . Clean room . Very save area. No elevator and my room in 4th floor
Location is nice but walk to public transportation.
Small room and small bathroom.
- Ganjali (8/5): Very good -
- Bhavish (2/5): Dirty dirty dirty - Proximity to main landmarks and city Disgusting shower room, lack of cleanliness. The whole bathroom gets flooded. Wonder if there are any regulations for these hotels. Feel like wearing rain boots when getting in the shower room
- Ekaterina (9/5): Superb - Good hotel, good location, good staff Don't accept cards ((
- Memon (1/5): Bad - The location Leakage in the toilet
Tiny basin
Poor breakfast
Bed bugs
No elevator
- Ahmad (3/5): Poor - Location only Service and cleaning needs improvement
- Seyed (8/5): Very good -
- Nina (8/5): Very good -
- Saleem (7/5): Nice hotel with cooperative staff - Good Can add dinner too, may be optional
- Shoaib (10/5): Happy - Had it booked for my relatives, and they were satisfied with their stay and the breakfast provided. The location is very good.
- Haseirie (10/5): Exceptional -
Photos