Hotel 261
Location: 261 Uxbridge Road, Shepherd Bush, London, gb
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Spacious Rooms and Convenient Location
Hotel 261, nestled in a tranquil Shepherd's Bush area, boasts generously sized rooms and complimentary on-site parking. Just a stone's throw away from the vibrant Westfield shopping center and a variety of dining options, this family-run hotel ensures a comfortable stay.
Amenities for a Pleasant Stay
Each room at Hotel 261 features satellite TV, tea/coffee making facilities, and a fridge, with a shared microwave available for guests. Start your day right with a delicious full English breakfast served at a nearby restaurant.
Prime Location for Entertainment and Travel
Conveniently situated in West London, Hotel 261 provides easy access to Wembley, the Hammersmith Apollo theatre, and Queens Park Rangers’ football stadium. Explore the city effortlessly with Shepherds Bush Market Underground Station a short walk away.
Book now for a delightful stay at Hotel 261!
Important Information
Thank you for choosing Hotel261 for your stay. To ensure you have a pleasant experience, please review our hotel rules and management policies:
Hotel Rules and Management Policies
Reception Hours
• Our reception is open from 8 am to 11:30 pm.
ID Requirements
• Check-in requires a government-issued photo ID (Driver’s License, Residence Permit, National ID Card, or Passport). Digital or scanned IDs are not accepted. Failure to provide an ID will result in the inability to check-in.
Deposit Requirements
• £20 cash or an ID (EU ID card, Residence Permit, Driver’s License, or Passport) is required as a deposit for metal keys. This deposit cannot be paid by card.
Check-In and Check-Out
• Earliest check-in: 2 pm
• Latest check-in: 11:30 pm
• Check-out time: between 8 am to 11 am. Please see us at the reception if your check-out time is outside of these hours.
• Early check-in cannot be guaranteed. However, if you arrive after 12 am and your room is available, we will accommodate you. Planned arrivals between 8 am to 12 am require advanced booking and an early check-in fee.
• Ensure you arrive by 11:30 pm to avoid issues with check-in, as we are not able to accommodate check-ins after this time as the hotel is closed overnight.
Early Check-Out Deposit Return
• If checking out before 8 am, see us the night before to exchange your key for the deposit.
Luggage Storage and Vouchers
• You can leave your luggage at the hotel upon arrival or departure. Luggage storage during departure is only for the same day.
• Enjoy a “15% off all meals” voucher for Little Napoli, valid for lunch and dinner.
Breakfast
• Breakfast is served at Little Napoli from 8 am to 11:30 am, a 5-minute walk from the hotel.
• Please request a breakfast voucher at the reception in the morning.
• Early breakfast or takeaway options must be arranged in advance.
• Lunch or dinner options for the price of breakfast can be discussed with the chef.
Parking
• Limited parking spaces are available for £15 per day, valid from 2 pm on the day of check-in to 11 am on the day of check-out. Please contact the hotel directly to reserve parking in advance to ensure availability.
• Payment is made at reception upon arrival.
Bicycle Policy
• Bikes are not allowed inside the hotel or stored on the premises. You may chain them outside by the car park at your own risk.
Hot Water Availability
• Some rooms may require running water for 5-10 minutes before it becomes hot due to long piping systems.
Towel and Linen Policy
• Bed linen and towels are changed on the morning of every 5th day of your stay. Please leave the towel on the floor to indicate that it needs changing.
Room Electricity
• Please turn off lights and devices when leaving the room, as there is no automatic switch-off.
Smoking Policy
• We are a smoke-free hotel. You may smoke outside the hotel, away from the entrance. Smoking is not permitted in the doorway or on the stairs.
Thank you for your attention. Should you have any questions, please do not hesitate to contact us at the reception during the opening hours. We look forward to welcoming you and ensuring a comfortable stay.
Sincerely,
Hotel261 Management
Policies
Check-in: 02:00 PM - 11:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Parking
- Family rooms
- Luggage storage
- Fax/photocopying
- Non-smoking throughout
- Shuttle service (additional charge)
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Key access
- CCTV outside property
- Screens / Barriers between staff and guests for safety
- Television in common areas
- Free wired internet
- Self parking (surcharge)
- Internet access
- Housekeeping on request
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Twin Room
Rooms have a TV with satellite channels and facilities for making tea and coffee.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Adapter
- Smoke alarm
-
Triple Room
Rooms have a TV with satellite channels and facilities for making tea and coffee.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Adapter
- Smoke alarm
-
Double Room (Small)
1 Double Bed
Internet - Free WiFi
Food & Drink - Coffee/tea maker, electric kettle, microwave (on request), and refrigerator (on request)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Desk and iron/ironing board (on request)
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Quadruple Room
Rooms have a TV with satellite channels and facilities for making tea and coffee.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Adapter
- Smoke alarm
-
Double Room
Rooms have a TV with satellite channels and facilities for making tea and coffee.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Adapter
- Smoke alarm
-
Double Room (1 - 2 Adults)
Rooms have a TV with satellite channels and facilities for making tea and coffee.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Adapter
- Smoke alarm
-
Single Room
Rooms have a TV with satellite channels and facilities for making tea and coffee.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Adapter
- Smoke alarm
-
Family Room
Rooms have a TV with satellite channels and facilities for making tea and coffee.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Adapter
- Smoke alarm
Guest Reviews
- Paredes (10/5): -
- Lisa-Marie (7/5): - I had an overall very nice experience at this hotel ! The staff was charming and very polite. The location was great, close to bus stops, underground station and stores. The room was not bad for the price range, not the best nor the cleanest but still comfortable. Also nice big window ! My main concern with the room I had was the water pressure in the shower which was very bad. Also the hot water is very slow to come out but it is written in the hotel description and unless you're in a rush it shouldn't be that big of an issue. The room I had could use some more cleaning (dust, dirty mirror and windows, limescale in the kettle) but overall it was not that bad. I should also mention the noise because it kept me up at night, I had to close the window all the way to cancel the noise coming from the very busy street.
- Pashk (1/5): Dirty, disgusting, and not worth the money. - The room was dirty and disgusting. The toilet was not properly clean, the soap dispenser was filthy, and the furniture and bed area looked worn and poorly maintained. Overall, the place felt unhygienic and not looked after The worst place I’ve stayed in—dirty, disgusting, and very disappointing
- Lisa (4/5): - The room was very basic but comfortable We booked breakfast included this was not the case as there's no kitchen in the hotel, it turned out that they give you a voucher for 10 pound and you have to walk 6/8 mins to a pizza restaurant to get your food. Unfortunately they also dont do breakfast and dont open until 11 so we had to eat there every evening and use the vouchers. The booking was very misleading and I found it an inconvenience every day having to arrange our day to suit the restaurant. My husband to walk to local tescos in the morning to buy breakfast items. I dodnt find this acceptable.
- Jill (8/5): We were there for a football match at Wembley. Perfect location just on the outskirts staff were really helpful to give - Good location, friendly staff and nice pub next door Small bathroom
- Peter (9/5): - Friendly staff. Comfortable, clean and convenient.
Tea and Coffee provided. Nothing really.
- Colm (4/5): Not a hotel, more of a bedsit. - Location The nicest thing I can say is that it was basic at best.
- speed196 (7/5): Comfy quick stay. - Friendly staff, good parking at front of property, competitive price Everything was suitable for the price
- Matthew (10/5): -
- Leigh (7/5): -
- Lucas (6/5): -
- Anne (5/5): -
- Lee (8/5): -
- Rajdeep (6/5): - Simple room no fiss Weak water pressure
- James (4/5): - Convenient location, right by a bus stop and a short walk to the tube to access the local area and central London.
24 hour access. Unfortunately my stay was ruined by another guest being incredibly loud between the hours of midnight at 6am, as well as smoking.
As a paying guest I thought this was unacceptable to have to endure.
- Thiago (7/5): - The TV doesn't work. It turn on, work, but no signal of channels.
- Sky (1/5): -
- Emma (3/5): - Breakfast was never open even though it was paid for. Tv did not work
- Stefan (7/5): Hotellet motsvarar mina förväntningar på ett bra sätt. - Området runt hotellet är trevligt med stort antal restauranger, pubar och närhet till modernt köpcenter. Närhet till tunnelbana.
- Buckley (9/5): Brilliant - Friendly staff excellent location Nice comfortable bed and warm room
- Eric southward (8/5): -
- Sean (7/5): -
- Napatson (10/5): - ดีและสะดวก
- Zapata (1/5): Étonnant qu’on y ait pas choper des morpions. - Rien Caca du dernier occupant sur les toilettes, pièges à souris dans les chambres, odeurs d’urines dans les couloirs, literie nauséabonde, chaleur insupportable dans la chambre sans possibilité de réduire le chauffage, parcours du combattant pour récupérer la clé (le réceptionniste nous a suggéré de récupérer la clé le samedi matin à 8h pour une réservation faite pour le vendredi soir).
- Gabriele (9/5): -
- Michela (9/5): -
- Alisia (9/5): -
- Bharati (9/5): -
- Matthias (7/5): Für eine Nacht ok, mehr lieber nicht. - Das Quartier, in dem das Hotel liegt ist sehr lebendig und multikulturell. Das Zimmer war sauber und zweckmässig. Das Zimmer war für 4 Personen sehr klein. Da es unter dem Dach liegt und es an diesem Tag 30 Grad heiss war, wurden wir in der Nacht quasi gekocht! Kaum Möglichkeit zum Lüften.
- Steve (7/5): It does what it says - good value base, few frills but comfortable, and v good value. Also upgrade from single to double - Recently refurbished room - clean and functional with all the necessities Nothing
- Glenys (5/5): Ok as long as you don’t include breakfast - We checked in at 2 pm.
Our room was ready.
Corridors are narrow and the bedroom doors are close together.
Room was acceptable for the price we paid.It had everything we needed and I thought was worth the money we paid.
The breakfasts are awful.Not on site but down the road in little Napoli.
The owner seemed disinterested in our breakfast.
We had toast so well done it was tough to cut.
Two eggs fried.Over cooked so much the yolks were hard.
We asked for tea.It was so weak.
The man serving us said he was given one t-bag or one tube of coffee for one customer from the hotel.He couldn’t offer orange juice or a latte or cappuccino or anything else.
Butter was also off the menu.It was olive oil on toast or nothing.
My Granddaughter and I got up and left.
It was absolutely awful..
Be warned.
Don’t order breakfast xx Whiter sheets..
A television we could switch on.
The diabolical breakfasts at Littlle Napoli
- Giorgio (1/5): Sotto le nostre aspettative. Il peggior hotel mai trovato a Londra. Sporco - Nulla Personale che ci ha accolto impreparato. Non trovavano nemmeno la nostra prenotazione.
- Maurizio (8/5): Ottimo - Camera e accoglienza, e accoglienza No nulla che non andava
- SIDNEY (3/5): J’ai trouvé ça très sale… - L’endroit était très sale les murs comme le sol ou le mobilier n’était absolument pas propre. Nous nous sommes même demandé si les draps avaient été changé car beaucoup de poils les cheveux à l’intérieur. En plus de ça, pas de fenêtre, pour aérer la pièce, seulement un petit filet d’air. Le personnel était plutôt agréable.
- Erin (10/5): -
- Michał (7/5): - very good service, good location, generally fine
- Abbie (1/5): Horrendous - DO NOT WASTE YOUR MONEY - all they do is scam people - Nothing My son booked a room to stay overnight (he’s 17). This hotel DECLINED HIM ACESS. I live 6 hours away and he was hotel less stranded on his own in London where he’s never been on his own before!! On the website, it clearly states there’s ’No age requirement for checking in’ and on FAQ it says that over 16 years old are welcome to check in if a parent has paid for the hotel, which I did. Paid 90 for one night, ridiculous overpriced. The website is misleading and lying, scamming to get money then turning my son away! He had to find another hotel that would accept 17years old and had to spend more money!! Absolute joke. Do not go here. My daughter stayed here for 2 nights and said the rooms are dirty and toilet didn’t flush. Also very loud and shower water doesn’t get hot, stays freezing. Beds uncomfortable. Do not go here unless you want to be scammed and feel unsafe
- Radosław (7/5): -
- Justyna (4/5): - Good spot To tidy, smells so bad, super noisy!!
- Sven (7/5): -
- Lucía (8/5): -
- Oussama (10/5): -
- Ophelie (6/5): - Chambre très petite mais suffisant pour 1 à deux nuits.
L'amabilité de la personne de l'accueil. Ne pas prendre le petit déjeuner proposé ( à prendre dans un resto partenaire qui est nettement meilleur pour les pizzas après avoir testé), il est très restreint et il vaut mieux payer un vrai bon petit déjeuner ailleurs.
Un peu éloigné du métro.
- Guest (3/5): Not worth the price, even for a hole in a wall - It's cheap, and not too far away from the city centre. Something was leaking in the bathroom; had to put a towel on the floor to keep my feet dry.
Heating was turned all the way up, with no way to turn it back down. Furthermore, heater was right next to the bed
Fridge was extremely unhygienic
- Curso (1/5): Sin calefacción, ni agua caliente, ni limpieza - Nada No tenían calefacción ni agua caliente en una de las habitaciones, se les aviso y no arreglaron la calefacción no el agua caliente en los cuatro días que estuvimos. No quisieron cambiar la habitación.
En general la limpieza no es buena. Además las habitaciones las hacen fatal. Las toallas estaban algunas sucias.
Aconsejo no usar este hotel.
- Ida (6/5): -
- Océane (7/5): -
- Marielba (7/5): Buena opción para familia de adultos. - Buena opción para una familia de 4 que quieren dormir y compartir en la misma habitación. Hotel sencillo y habitación limpia. La regadera del baño estaba floja y no había jabón en el contenedor de jabón líquido.
- Riemers (2/5): -
- Gopal Chatha (5/5): Cheap and Cheerful Place to Stay - If you're looking for a cheap and cheerful place to stay then I would suggest this hotel. The double room size was fine however the ensuite was cramped and the door would not close properly. When you sit on the toilet, your nose literally touches the wall!! But, you get what you pay for. We stayed for one night and we had no major complaints. Westfield Mall is a 10 minute walk along Uxbridge Road and there are plenty of local places to eat. The ensuite was cramped and the door would not close properly. When you sit on the toilet, your nose literally touches the wall!!
- stuart (9/5): -
- Melnyczuk (7/5): -
- Ida (6/5): -
- AMALIA (4/5): Οικονομοκο ξενοδοχείο, σε καλή περιοχή, αν είχε και καθαρά κλινοσκεπάσματα θα ήταν καλύτερο! - Η τοποθεσία Δεν ήταν καθαρό
- Wilhelmina Marie (10/5): -
- ozlem (7/5): kızımın evine yakın başka zaman tekrar konaklayacağım - konum iyi yürüyerek istediğim yerlere ulaşabildim bir tane daha yastık talebim karşılanmadı boynum rahatsız olduğu için çok yastık kullanmam gerekiyor
- Steve (4/5): -
- Fabrizio (7/5): - Nella sua semplicità ha tutto quello che serve x un soggiorno breve (una o due notti) ottimo rapporto qualità prezzo.
- Bartrip (3/5): - Niente La stanza non era quella mostrata nelle foto, molto più piccola e molto poco accogliente
- Anna (5/5): -
- Camille (6/5): Qualité suffisante pour le peu de temps où l’on restait dans la chambre. - Nous pouvions rentrer et sortir de l’hôtel à l’heure que nous souhaitions et le personnel était accueillant. La chambre était trop chauffée et la fenêtre ne fermait pas, étant à côté une rue très passante c’était bruyant.
Les photos sur le site ne correspondaient pas à l’annonce.
- Muhammad (7/5): -
- Maddalena (6/5): Sufficiente - Sicuramente il prezzo e la posizione giocano a favore della struttura, ci sono varie fermate dell'autobus nei dintorni e anche una della metro a 15 minuti a piedi. Nel complesso sono stata bene. La camera aveva dei difetti, come la finestra che non si chiudeva del tutto, in generale la stanza era un po' fredda. Gli asciugamani erano solo due, ma dopo averne richiesto un terzo ci è stato dato. Non pulitissima. Nei corridori c'era un odore poco gradevole, forse dovuto alla moquette.
- Kevin (6/5): -
- Mark (7/5): -
- jill (6/5): ideal for staying when going to the shepherds bush academy for gigs. - plenty of tea coffee milk in room.
room was nice and hot had to turn radiator down but that's better than having a cold room
shower room nice clean.
plenty toilet paper. the hot water takes long time to get hot and the water in the sink very slow running
,the mugs could do with being replaced as had small cracks in them.
- franck (8/5): Hotel bien pour dormir uniquement - Personnel sympa, assez bien au niveau propreté, nuit calme, très bien dormi. Chauffage un peu trop chaud. Eau chaude pour la douche très bien. A 15 minutes du métro. Chambre assez petite, mais équipée de la douche, d’un lavabo et d’une bouilloire. Les bons pour les petits déjeuner sont à prendre à l'accueil, et ce petit déjeuner est à prendre au littéralement Napoléon (pizzeria) le breakfast est très bien, mais ça dépend des jours...
- Jude Kenrick (7/5): -
- Lubos (6/5): - Pomer cena/kvalita/lokalita je v poriadku. Po check-in sme museli požiadať o výmenu izby, keďže bola neuprataná. V sprchovom kúte sa dala nastaviť len horúca alebo studená voda a aj to so slabým prúdom vody
- Trevor (8/5): -
- Lee (8/5): -
- Nayara (8/5): - La recepción amable el agua caliente había que esperar 20 minutos para que saliera la ubicación con las bus eran increíble ya que tenías una parada en la puerta y las otras muy cercas
- Michaela (8/5): -
- Di Vitto (6/5): -
- Gaia (7/5): - Vista Distanza dalla fermata della metro
- Polo Guillen (6/5): - La ubicación La cama
- Fabrizio (5/5): Buono per chi cerca qualcosa di economico senza avere troppe pretese - Ho cercato una sistemazione economica e paragonando le altre offerte questa era la più accettabile. La posizione è un po' lontana dal centro ma è ben servita dai mezzi. Non c'è una fermata della metro nelle vicinanze ma ci sono varie fermate di autobus una proprio davanti all'hotel. La stanza è luminosa con una grande finestra e ben riscaldata il letto l'ho trovato comodo. Una volta consegnata la stanza e le chiavi si può entrare ed uscire in autonomia a qualsiasi orario. Sotto l'hotel c'è un pub molto carino tipico inglese dove ho cenato mangiando degli ottimi spiedini di pollo. La stanza era piccola non c'era posto per mettere abiti, solo un piccolo armadio a vista improvvisato con delle grucce. Essendo da solo e avendo soggiornato per sole 2 notti mi è stato sufficiente ma se fossero state due persone sarebbe stato impossibile anche spostarsi all'interno della stanza. Ma c'èe da dire che avevo prenotato una singola quindi ci sta che la stanza non venga venduta come doppia. Il bagno aveva il water che perdeva acqua perchè non era fissato bene al pavimento, la doccia era calda ma l'acqua scendeva con poca potenza appena sufficente per lavarsi. Il lavandino minuscolo e nessun ripiano per appoggiare accessori come spazzolino dentifricio ecc... ho usato il cassone del wc come ripiano. C'è da lasciare una causione per la chiave, 20 pounds oppure un documento che vengono restituiti al checkout
- p (8/5): - Nice and clean. Bed was comfy, however, toilet seat was broken! Parking was very restricted, overall a good visit
- Ijeoma (6/5): - Good location, accessible bus stops
- Roberto (6/5): -
- Jodie (7/5): -
- Sandra (6/5): - Lage ist super
Nette Gegend
Freundliches Personal Die Fenster waren undicht
Es war in der Nacht so kalt, ich habe mich erkältet
Heizkörper hat nicht funktioniert
Großes Licht hat nicht funktioniert
- Faur (3/5): It wasn't worth the money, it smelled bad, the cleanliness was similar to India. - nothing All
- Michael (10/5): Great for a short stay - Welcoming staff, room was exactly as advertised and is the exact value I expected to get out of 40 quid in London, if not better value than expected, great place if you just need a room for a night or two No complaints about anything
- Rachel (1/5): Wouldn’t recommend. - Nothing Pillows were like rocks.
Bathroom was freezing and the lock was broke.
Bedding didn’t look clean.
Curtains didn’t reach the windowsill on one of the windows.
Room was cold despite the heating being on.
- Faridah (6/5): -
- Franca (6/5): -
- Ewa (9/5): -
- simon (10/5): Great experience, would stay here again - The location was ideal for me, not too far from where are needed to go
- Martin (6/5): Staff friendly - Nice area not to busy Room 4 we had had curtains was to light and not on pole bed to low down and very had and toilet door makes a noise when opening it but the room was lovely
Breakfast was a no go web page and manager send 8am/11am but got told it was 9am /11am we got they and no one was there so we lost £15 each for breakfast what we never had and no refunds the ower did not turn up till 9;30am offer us a take away breakfast of a bacon sandwich
- Gian (3/5): Não ficaria novamente - Nada Fiquei trancado no Banheiro, fechadura com problemas. localização ruim.
- Konstantinos (7/5): -
- CHICA (7/5): need a little bit improvement of cleaning of the room - good good
- Aleksandra (5/5): - lovely staff
good location dreadfully cold
heating doesnt work
- Rachida (4/5): 2.5 not for a long stay - Disappointing stay despite a few positives
Positives:
Good location, easily accessible by bus from Shepherd’s Bush underground station.
Calm and peaceful surrounding area.
The room had all the basics (TV, Wi-Fi, mini fridge, kettle with coffee and tea, private bathroom).
Nice view from the window. Negatives:
The room was smaller than shown in the pictures.
The door couldn’t be locked from the inside, which didn’t feel very secure.
The “breakfast included” option is misleading. I specifically booked with breakfast included, but instead received a voucher for a restaurant located six minutes away. This restaurant opens only at 11 a.m. and serves pizza or pasta — not breakfast. It should clearly be described as a lunch/dinner voucher instead.
On Sunday, I was told the voucher wasn’t available and was “exceptionally” offered a refund. This shouldn’t be treated as an exception — it’s a basic refund for a service I paid for but didn’t receive.
Housekeeping was very inconsistent. Towels and linens were supposed to be changed after the fourth night, but during my six-night stay, my bed linen was never changed.
Even after leaving the used towels on the floor (as instructed), they were not replaced. The trash had been emptied, meaning the room was entered, but towels were left dirty. I had to go to reception at night to ask for clean ones, and they weren’t sure if any were available.
Water pressure in the shower was quite low.
Overall:
This hotel could be fine for a short stay (one or two nights), but for longer stays, I do not recommend it.
The misleading breakfast offer and lack of proper cleaning were quite disappointing.
- Tomáš (7/5): -
- Zak (8/5): -
- DANIEL (8/5): happy - clean everything is good
- Remeter (6/5): Everything was good except the breakfast. - The owner was really nice. The breakfast wasn’t served in the hotel, which wasn’t a big issue since the restaurant was close by, but this detail wasn’t mentioned in the description. On top of that, the restaurant owner was never on time. Breakfast was supposed to start at 9 a.m., yet the first morning we had to wait outside for 10 minutes, and the second morning we arrived at 9:15 a.m. and it still wasn’t open, so we couldn’t wait any longer. Although the owner was very friendly, the overall service was disappointing.
- Kiril (9/5): -
Photos