City Seasons Al Hamra Hotel

Name: City Seasons Al Hamra Hotel
Address: Electra Street, Abu Dhabi, 4706, Abu Dhabi, AE

Location: Electra Street, Abu Dhabi, 4706, Abu Dhabi, AE

Star Rating: 8 Stars

Property Type: Hotels

About this Property

Experience a luxurious getaway at City Seasons Al Hamra Hotel, where comfort meets convenience in the heart of Abu Dhabi.

Spa & Wellness
Indulge in a rejuvenating experience at our exquisite spa, offering a range of services including massages, body treatments, and facials. Maintaining your fitness routine is effortless with our health club and sauna at your disposal.

Dining Delights
Savor international cuisine at our two on-site restaurants, or enjoy 24-hour room service for a cozy dining experience. Don’t forget to unwind with a refreshing drink at our bar/lounge after a delicious meal.

Convenience & Connectivity
Enjoy complimentary wired and wireless internet, a business center, and valet parking to enhance your stay. Our hotel is ideally located close to shopping and sandy beaches, ensuring you experience all that Abu Dhabi has to offer.

Your perfect escape awaits—book your stay at City Seasons Al Hamra Hotel today!

Important Information

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Alcohol is not served at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Policies

Check-in: 02:00 PM - 12:00 PM

Check-out: 12:00 PM

Amenities & Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Parasailing nearby
Free beach shuttle
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
Concierge service
Steam room
Elevator
Fitness facilities
Gift shops or newsstand
Conference space
Golfing nearby
Snorkeling nearby
Surfing/bodyboarding nearby
Bicycle rentals nearby
Kayaking nearby
Sailing nearby
Scuba diving nearby
Water skiing nearby
Breakfast available (surcharge)
Library
Rafting nearby
Health club
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Express check-out
Limo or town car service available
Parasailing nearby
Full-service spa
Meeting rooms
Wedding services
Express check-in
Golf lessons available nearby
Tours/ticket assistance
Free wired internet
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
Conference center
Snack bar/deli
Free self parking
Free valet parking
Computer station
Airport transportation - pickup (surcharge)
Free beach shuttle
Banquet hall
Wheelchair-accessible van parking
Accessible airport shuttle
No accessible airport shuttle

Rooms Available

Premium Twin Room

2 Large Twin Beds
301 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Jetted bathtub, slippers, and designer toiletries
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
Premium Room

1 Twin Bed
301 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Jetted bathtub, slippers, and designer toiletries
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
Deluxe Family Suite

1 Twin Sofa Bed and 1 King Bed
893 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, jetted bathtub
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
Junior Suite

1 King Bed
495 sq feet

Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Jetted bathtub, slippers, and designer toiletries
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
Executive Suite

1 King Bed
549 sq feet

Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Jetted bathtub, slippers, and designer toiletries
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace

Guest Reviews

Siba (8/5): - Huge, nicely laid out and comfortable room. Friendly staff and central location.
Bradley (8/5): - The hotel room was great. The AC worked good, and the beds were good. Some things in the room didn't work like the Tv's and the safe, but it got the job done. The hotel is in an interesting part of town, but it was safe, and parking was good in the evening.
Hussein (10/5): - Great stay.
Verified traveler (6/5): Good value hotel - It was a 2-night stay for our son to attend an event in Abu Dhabi. The hotel was good value and provided the basic stuff well. The location was in the older part of the city, and would be good for those looking for a centrally located affordable hotel.
jae youn (2/5): - Why you don't have 0? You should the right instructions about the UAE. I have lot of travel.
Humera (10/5): Worth staying here - Excellent hotel. Friendly staff.
Luis (2/5): - The hotel Manager was rude, not friendly A simple language misunderstansing and he did not allow us to check in. We had to take a taxi back to Dubai. Not a pleasent expirience. I hane not been refunded.
Sherif (4/5): - No private parking available in the hotel. They have a valet who was trying to find a public park for another car and I waited very long time. At the end they asked me to leave my car front of the property and took the key without giving me a ticket and I rejected. I looked for a parking by myself very far away from the hotel for 1:30 hour.
Raymond (10/5): - This hotel was a great pick and completely blowed us off our feet. The rooms and floors are Awesome and away refreshed with deodorizer. We wanted to extend but sold out. Look forward to staying here on future trips to Abu Dhabi (especially with family).
Juan (10/5): - We enjoyed our stay in this hotel , our room was big and comfortable, very nice people , concierge by the name of Ahmed from Sudan was very nice and made us feel welcomed, every employee wanted to help and treat us with respect , I will try this place next time I visit Abu Dhabi , shookram ekteer
Nayab (8/5): Good - Good but old
Sameh (10/5): - It was very nice
Imtiaz (10/5): Happy Stay either short or long - My first choice hotels and always a good experience at hotel, the person is standout in all my stay there is shift manager Zeeshan, what a awsome guy and helpful. hotel has unique under his management qualities. I am big fan of his work style and control. staff very cooperative, rooms cleaned and house keeping responsive. overall 10 out of 10
Verified traveler (8/5): Great value for money, but some technical problems - Positives: Adequate location and many taxi drivers know the hotel's name. Great interior design, very comfortable beds, nice thick soft carpets and overall well-equipped hotel room. Overall, the room looks very nice and it's incredibly spacious! Exceptionally kind receptionists. They behave much nicer than in most hotels. Negatives: Receptionist said breakfast is only 35 AED, then it turned out it was 42 AED on location. Oddly, the staff taking the money for breakfast ostentatiously acted like they were expecting a tip after paying(?). Even though, they didn't do ANYTHING besides just taking the money for it. After all, you go pick the food for yourself and other staff were responsible for preparing it. Internet breaks down frequently: it just stops working. The window is very dirty and the curtains show strong signs of wear, remains of cigarettes stuck onto the window's bottom section. Mosquito net on the window was burnt with a cigarette (probably by an earlier occupant of the room). Lack of a stronger light source in the hotel room. Only 3 small lamps are found in the room. You have to run them all to have some low light.
Khanyisile (6/5): Okayish - The hotel is in a central area which is good. They need to update or refurbish the hotel and mainly change the beds , they are too soggy for a 4 star hotel. The breakfast was disappointing , not too many choices of international food , it was mainly their local food. I would suggest they should add more options to their breakfast menu ( grilled potatoes, fish, etc. The breakfast area was crowded in one of the days we had to share tables with strangers. Reception should also learn to be more welcoming and also tell you about the facilities they have in the hotel. I appreciated that I was checked in before time because we arrived early around 12pm, thanks I loved their PIZZA it was delicious.
Joyce (8/5): Centrally located with good service + a few quirks - Centrally located and popular with tour groups, the hotel has great service. If you need something, it's up to your room in a flash. Front desk is helpful. I stayed only one night, and that night I couldn't get the thermostat to get more than 20 degrees. It was freezing in the room. An engineer was sent up to fix this, but didn't work. Finally we just turned off the fan to get warm. The bathtub drain didn't open when we turned it so we had to use a fork to pry it open (see photo) so water could train. Though I was not given a room upgrade (as I had in other 3 hotels in the UAE) room was spacious and cheerful. Not a bad choice for a budget hotel.
Verified traveler (8/5): - Very reasonably priced hotel in great location. Needs a bit of a facelift as but tatty round the edges. No bar. Great staff very friendly and helpful. Big room, some items in bed of refurb repair
Verified traveler (8/5): - The choice of food at breakfast could have been more international. The menu was leaning towards Indian type food.
Verified traveler (10/5): - Nice large rooms which are very comfortable and homely
Paul (10/5): - Really helpful staff, well located, friendly
Fredrik (8/5): Good hotel - Good hotel. Charges an early check-in fee but fairly cheap. “Taxi/ Uber close” to all attractions.
Maung (6/5): - I stayed there because of location . I did notice that Front Desk staff are always busy and also understand their situation . However , if they are friendly with smile it is more better for first time arrival guest .
Imtiaz (10/5): great stay at city seasons al-hamra abu dhabi - very very comfortable, awsome staff on all levels. specially the lead person evening Manager Zeeshan was very helpful and friendly to assist guests, thats i noticed him he was well knit calm cool collective manager.
Adrian (10/5): - The only thing missing on this hotel are the ice machine in all floors, other than that, it is an excellent choice.
Verified traveler (10/5): - Great hotel. newly renovated. very helpful and cheerful staff. new furniture. right in the city center.
Imtiaz (8/5): awsome - great, all service staff very courteous, specially staff at counter/car parking. Manger zeeshan a very friendly and warm welcome all the time.
Alison (10/5): Great stay - Great stay!!! We have stayed here several times. The staff is always helpful and happy, the room is always clean and the location is in the middle of the city. Love it!
joseph (10/5): - Hotels great, pity there's no pool
Verified traveler (8/5): - Accessible to the city shopping centre. However, amenities lacks siqqming pool which could attract more customers
Adrian (10/5): - AC not very efficient
Shalaby (10/5): - Room is vert spacious, new furniture and free valet parking was very convenient.
Verified traveler (2/5): - booked king size bed and paid accordingly but when reched into the hotel the front desk manager said he dont have king side bed and offer for the single bed. how come advance booked and paid room can sell to other people? the room he provided me was terrible not as per the advertise. cofee machine/hot water machine doesnt . TV no signal,no any channel.just they put the Television in the room for show.morning check out time no one greet or ask if guest need a taxi.simply took the key and said thank you.no smile/no hospitality. the guy who seems like a front desk manager who was there while i was checking still was in the counter at the time of chek out but pointed me to go to the next lady in the corner. He didnot care to ask about the guest experience while he altered the room. who cares right? He may think its a one time business,so who cares?customer doesn't return? who cares. Continental breakfast rating can get 5 in between scale 1to 5
Ali (10/5): - The best Team always there for support and assist you Mr Zeeshan and Zaid,I am staying here from last year I am on my buisness trip but feel like home. Best Regards-Ali Shabbir
Muhammad Ali (10/5): Excellent hotel - Amazing
Ramachandran (8/5): Good behaviors from all staffs - My stay was amazing
Verified traveler (10/5): - Staff was very helpful and friendly. The beakfast buffet was good.
Verified traveler (8/5): - We had an enjoyable time at the hotel. Big rooms and good breakfast
Verified traveler (10/5): - Nice big rooms for the family. Friendly and helpful staff. Walking distance to shops, malls, restaurants. No issues in getting a cab. Our family room doesn't have a microwave oven. Overall its an excellent stay except for the minor issue. Will definitely come back again.
Ali (6/5): - A typical new 3 star hotel .Rooms are too small but clean.couldn't appreciate much about its service for my one night stay.Overpriced!
9gel (6/5): - Hotel and its facilities look a little old. Unable to find decent restaurant in the surrounding.
Ehtisham (8/5): - It was good. Just some unexpected charges at the time of check in which could have been charged with the original payment.
Samy (6/5): - City center hotel with easy access to shops and restaurants. Far from airport. Requested an early check in at 6 AM , but denied. With in 30 minutes I was offered the room for an additional 200 Dhirams , which I refused. I got the room at 10:45 AM. Had problem with drain in the shower which was fixed within 30 minutes. Buffet Breakfast is ok to satisfy the Chinese Tourist. Checked out a day earlier . Wise to pay refundable tariff than non refundable .
Shahid (10/5): - Fantastic hotel, great experience from check in to check out, very courteous staff.
Verified traveler (8/5): Central location, large rooms, great value hotel - Flight arrived early so walked around hotel area. Which was in busy crossroads, city centre, and canfind most thing close by. However walking wasn’t possible for 20 mins due to heat and the roadworks being done. Use a taxi for Abu Dhabi mall and any place which is notebook than 15mjns wall. We we’re able to get room around midday. Hotel seems like 3.5-4 star from lobby. However the service is what makes it really good to stay at, especially at the price we paid. We were asked regularly about our stay. Room was big and had the usual things available to use, iron was available and sent immediately. Response was always good and quick. The beds were disappointing, they moved two beds together for us instead of a proper double bed. Other then that the hotel was great value for money.
N (10/5): - Everything was super I enjoyed staying there Wide rooms.. much facilitirs are available
Imtiaz (10/5): HOUSE KEEPING - flawless service, glad staff trying to help with all positive efforts. room service all available to assist. good things is every time response very positive. staff very exceptional specially room service guy SAJID doing great job. Room make extra clean . overall good job. i will come back again.
Manickam (10/5): Value for money - It was really a very good experience and value for money.
ahmad (10/5): Good - It was totaly good , comfortable and very good services , its in city center near for every thing.
Timothy (10/5): Yeah Baby! - A suite for less than £30 a night!
vijaykumar (10/5): - Wonderful stay, awesome facilities. Very good service. Wallet parking services etc
Maged (6/5): Average - They charge 308 Dhs not 288. The staff is little bit stiff. Furnature is old. Good position of the hotel. TV channels are rubbish & half of it not working. Good free WIFI connection. Cleaning of rooms need attention.
Verified traveler (10/5): - The staff was very attentive and helpful! We even got a free upgrade!
Verified traveler (10/5): - Staff were very helpful and courteous. Thanks to the following people who took time to make my stay really enjoyable. ..
Izhar (8/5): - Bed is pain full otherwise room very good
Yasser (8/5): - for each room one car parking only So your partners or visitors have to call taxi
Eduardo (8/5): - walking distance to ADNOC HQ
Aurora (10/5): - It was really great the services and place is at the center
DWKC2018 (8/5): Nice stay for 1 night - We arrived after midnight, no problem of check in , pretty quick. Check your booking cost is it included the new tourist tax for $15 UAE. The room is dated , generally cleaned, we have non smoking floor but not getting a king size bed but only a two single bed , it is ok . We only have one bath towel and it was quick to get the other towel after we call the house keeper. The Air con is freezing even at low speed, end up we turn it off as the fan was a big noisy. Room is not big but was comfortable. The safe is not working as there is no battery, we don’t ask for replacement. Bathroom facilities are adequate, for environment safe, they don’t supply toothpaste or tooth brush but you can ring for. They put a sign up for this supply. There needs some more maintenance work on toilet flushing switch. The buffet breakfast was good with varieties, The fried noodles was very tasty particularly good for Asian diet. Just one of the waitress was a big slack, not professionally in cleaning up the table, I hope the manager would notice a lot food scraping that she dropped on the floor and during she cleaned the table placemat . Other than that it was a good buffet breakfast in the time of Ramadan. The bell captain was nice and check us if any help. Overall stay is good value for the cost, we paid in the last minute payment.
Verified traveler (8/5): - Apart from the lack of WiFi service after 2 nights of our stay, the hotel provided a comfortable and organised service.
Alicia (8/5): Good for the price - Good for the price.
Matej (8/5): Perfect option for any type of stay. - Big room, sauna, gym, tasty and great variety of breakfast meal. Free and quick valet parking. Hotels.com promised in hotel description shuttle bus to the beach, but in fact there was not such service on site.
Astrid (8/5): downtown hotel - On the 15 floor so was above most of the street noise. Staff was helpful but don't be there before 2pm to check in
AbuNawwas (10/5): Nice hotel close to the beach and the center. - It's fantastic, comfortable and clean. Parking Wi-Fi for free
SAEED (8/5): Good stay - Enjoyed my stay the reception staff were superb, the only issue was a rude Indian man in the breakfast Resturant. I would stay at this hotel again
Verified traveler (8/5): Location is not bad, and goo value for the money - If you are looking for a good hotel for a good price. Thats your choice
Verified traveler (8/5): My stay - I had a great experience in Abu Dhabi great hotel shopping restaurant and city season al hamra hotel is a good hotel
Lionel (8/5): - It was very good
Sanketiii (6/5): - No hot water in room
yaser (10/5): - very good hotels
dr (6/5): Big rooms great location - No microwave Free valet parking but takes 5-10 min to bring the car so be prepared
Duraid (6/5): - They had no hot water. Took cold showers.
Therence Jara (10/5): Spacious Rooms - Spacious hotel Rooms compared to other 4 star hotels.. I love that they have free valet parking. The smell in the lift is captivating.
Verified traveler (4/5): Smelly Hotel Room - Sewage overflowed out of bathroom floor drains two times. Bathroom smelled awful during entire stay, despite complaints to front desk and housekeeping.
Hildette (4/5): Convenient reasonably priced hotel. - Rooms need an update and carpets need replacing.convenient
Verified traveler (10/5): Excellent - Even got a free upgrade to the junior suite! Would definitely recommend.
Tim (10/5): Comfort at a Great Price, - The hotel was spotlessly clean and comfortable as well as being very affordable. Very quiet for a city centre hotel. I stayed for two nights and will definitely stay there again.
Verified traveler (2/5): very bad customer service - The hotel has a very bad customer service. I could not stay in the hotel the day I reserved so I have requested to change the dates considering that the room is paid for in full. I called Hotels.com customer service who promised me to send me a feedback but that never happened.
shawn (10/5): Nice hotel near cruise. Very safe environment. - My wife and I enjoyed our stay the day before and after our cruise.
zar (8/5): Good but make sure you get what you ask for - I asked for a non smoking king bed and I got none The room was very beautiful nice and clean I had a 3 days stay it was fine till the last night all sudden I started to smell cigarettes smoke in my room They did offer to change the room but I was leaving in 5 hours so I put up with till I left
Sayooj (8/5): Convenient and clean Hotel - It was a pleasant experience. Room and bathroom were very clean. Services were commendable.
Kuwait Brit (6/5): Reasonable city center hotel - Decent rooms. Some of the staff were very helpful, some not. Pot luck with service.
Luis (10/5): - Good Stsy
Ky (8/5): Markets nearby - Good relax, and convenient
Munerah (8/5): very good for the price - It was very good
Verified traveler (6/5): good price - hotel price was good, staff were very accommodating. only bad thing about this hotel is the wifi, its so slow!!! even called them regarding this but it was constantly slow.
Julie (10/5): Great hotel to stay - Second time to stay in this hotel and all is perfect.. room size.. friendly staff and location.
Dorothy (8/5): Well centrally located hotel - We stayed 3 nights and after the first night had to ring every day to get towels etc for the bathroom. Also felt the floor needed a good vacuum. Staff were always pleasant and helpful and responded quickly to our requests.
OUSAMA (10/5): - Neat, clean and comfortable
Abdulnasser (8/5): Nice hotel but house keeping needs more attension - There was an awful smell all the time in the floor lobbies; sewer drain smell.
Lahla (6/5): Decent hotel, close to Deira and city. - Had to wait one and a half days for room key which was malfunctioning. Bellboys friendly and helpful. Reception staff unresponsive and ill informed on transport and tourism issues in the area. Breakfast dodgy. Room was leaking water under sink and in toilet. Maintenance poor. Rooms spacious but more can be done to improve stay.
Dot (10/5): It is a nice hotel - Very friendly stuff who are willing to assist all the time
Cathy (2/5): Dont' book here - We are world travellers. We are from Canada and have been living in the middle east for over a year, so we do not have unrealistic expectations in this part of the world. We purchased a weekend at the City Season's Al Hamra Abu Dhabi for the Formula One race weekend. We knew the prices were going to be a bit higher that normal but it was no where near value for the money spent. The hotel was dirty, check in took far too long and the room was not ready. The hotel advertised "recently refurbished" but our room slill had a 70's flare. That would have been fine if it was reasonably clean. There were giant stains on the carper and chairs, food on the wall, children's scribbles on the wall. The hotel used sented vapourizers on the 8th floor to cover up the overall odour which was a non smoking floor. We approached the management and changed three rooms that night as they would not refund our money. We were traveling as a family and ended up in two separate rooms. The reason we piced this hotel was because of the family suite. The manager Mustaffa was very apologetic and tried to remedy the situation to the best of his ability but he didn't have much to work with. Thank you for trying so hard Mustafa. This hotel is not as represented. It is in very poor repair.
john (10/5): Great location and staff. - We had 3 days to see Abu Dhabi and the surrounding area. The hotel is centrally located to provide a convenient base for us. The breakfast was excellent. The hotel staff was extremely helpful and cheerful. We would certainly stay there again.
Verified traveler (10/5): Great location, service and price - We spent 6 nights here and the staff and hotel exceeded our expectations. Since we booked two rooms, the staff member handling our check-in upgraded us to a suite (without us asking!). The rooms and bathrooms were clean and well maintained. The service was always fast, regardless of whether we called for room service, an extra bed, or extra towels. The hotel is located centrally, so we could take a casual walk to numerous restaurants whilst taking in the sights and sounds of Abu Dhabi. It is also in close proximity to the gold souk, and a 5 minute cab drive to various malls. If you are looking for a fancy hotel with all the frills, then this may not be for you. But if you are looking for an excellently run hotel with comfortable, clean beds and a great location for exploring Abu Dhabi, then the City Seasons Al Hamra is highly recommended. The hotel staff must be commended on their pleasant nature
KiwiMENA (6/5): Quick & Convenient - Friendly service after a long trip was well received. I enjoyed the free upgrade. It is clean overall, though the bathroom finishing could be a lot better. location to supermarket, fast food outlets, banking facilities are very close. Try the shawarma place just past the petrol station to the left of the hotel. A lovely city with a different vibe compared to other cities in the UAE. Will definitely be back.
Kenn (10/5): A business class hotel - Friendly, knowledgeable and professional staff. Abu Dhabi's attractions are very spread out and this hotel was centrally located. I did some shopping in the area and a pleasant walk along the shore.
Mario (8/5): Good Hotel Located Near Restaurants - My room was spacious and clean. The Hotel staff was friendly and willing to help.The hotel is located not far from shops and restaurants. Would probably stay again.
Kenneth S. (6/5): A fair hotel at a fair price - Having stayed at a Sofitel hotel (5 star) in Dubai for four nights prior to transferring to Abu Dhabi, this hotel did not meet 4 stars in my opinion. Our room was outdated and the mattress mediocre. The TV did not work and there was no fridge in our room. The room had obviously not been updated in quite some time and we may have been placed in that room as they appeared to be at capacity. The maintenance did come to fix the TV promptly and apologized. The front desk was constantly busy and appeared over worked. They did, however, do a good job when asked questions and did their best to help with recommendations. I probably would not stay here again as there are probably better deals for a couple touring the country.
Verified traveler (10/5): Deluxe Suite, Great room for value! - Deluxe suite great room for value! Great to have the king bed and two single beds, which is hard to find in some hotels! Great service and concierge staff, very helpful and accommodating. Would stay here again.
Verified traveler (8/5): - It was nice stay but staff wasn't welcom as what expected.