Eliana Signature Hanoi Hotel
Location: 38 Phố Lò Sũ, Hanoi, vn
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Prime Location in Hanoi
Centrally located in Hanoi, Eliana Signature Hanoi Hotel is just steps away from Thang Long Water Puppet Theater. Explore the vibrant city easily from our doorstep.
Comfortable Accommodation
Enjoy air-conditioned rooms equipped with modern amenities including a minibar, flat-screen TV, and private bathroom. Relax in style and comfort during your stay.
Delicious Dining Options
Start your day right with a buffet, à la carte, or Full English/Irish breakfast at our hotel. Savor delicious meals and fuel up for a day of exploration in Hanoi.
To experience the best of Hanoi, book your stay at Eliana Signature Hanoi Hotel now.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Guest education on local ecosystems and culture
- Non-smoking rooms
- Air conditioning
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Car hire
- Massage services
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Allergy-free room
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Happy hour
- Cooking class
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Health or beauty spa nearby
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Family Triple Room
1 King Bed and 1 Large Twin Bed
Individually decorated room
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and spring water bathtub or rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Spring water bathtub
- Portable fan
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Junior City View
1 King Bed
269-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and spring water bathtub or rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Spring water bathtub
- Portable fan
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Deluxe double room with standing balcony
1 King Bed
Individually decorated room
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and spring water bathtub or rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available
Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Spring water bathtub
- Smoking
- Portable fan
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Suite Executive With Residence View
1 King Bed or 2 Twin Beds
344-sq-foot room with courtyard views
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Bathtub or shower, and spring water bathtub or a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Heating
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Spring water bathtub
- Portable fan
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Suite Executive with internal window
1 King Bed
Individually decorated room
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and spring water bathtub or rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Spring water bathtub
- Portable fan
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Family Suite City View
2 King Beds
484-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and spring water bathtub or rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Spring water bathtub
- Portable fan
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Eliana Suite Terrace
1 King Bed
484-sq-foot individually decorated room, balcony/patio with city views
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and spring water bathtub or rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Balcony or patio
- No rollaway/extra beds
- Spring water bathtub
- Portable fan
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Deluxe Double or Twin Room with Internal Window
Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. This twin/double room is air-conditioned and features a flat-screen TV, a mini-bar, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
-
Executive Triple Room
Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room features a flat-screen TV, a mini-bar, a tea and coffee maker and a safe deposit box. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
-
Senior Suite with City View
The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. The suite offers a mini-bar, a tea and coffee maker, a safe deposit box, a flat-screen TV, as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
-
Executive Suite with Internal Window
The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. The suite offers a mini-bar, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
-
Suite Double or Twin with Neighbor View
Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV, a mini-bar, a tea and coffee maker and a safe deposit box.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
-
Eliana Suite with Terrace
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with city views, this suite also features a mini-bar and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Bidet
- Terrace
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
-
Family Suite
The spacious family room features air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a bidet. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
-
Double Room with Balcony
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV, a mini-bar, a tea and coffee maker, a safe deposit box as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
Guest Reviews
- Donald (10/5): Stayed here two years ago and it is just as good as it was the first time. - Breakfast has a wide variety of food. The hotel is right in the old quarter. The staff are very helpful and friendly. They are what makes a good hotel a great hotel. Nothing. Staff so good and sort anything straight away.
- Neil (10/5): Good central hotel, good VFM - The staff were lovely The so called balcony outside our room (think it was 302 or 303) was virtually unusable. More of a smoker’s alleyway.
- Elgeya (10/5): - Staff was really welcoming A bit noisy
- Aleh (10/5): - Понравилось всё, удобное расположение (рядом много заведений и интересных мест), уборка была каждый день, отзывчивый персонал, хороший завтрак, номер был с большим и удобным окном (этот номер и рекомендуем, жили на 2 этаже), телевизор с ютубом, есть сейф. Вода в душе была летняя, но в такую жару это скорее плюс!
- Sven (2/5): Nie wieder. Absolut nicht empfehlenswert. - Nichts. Zimmer 701 extrem dreckig (haben selbst Putzmittel gekauft und das Zimmer gereinigt), Badarmaturen defekt, Frühstück unterirdisch. Fenster absolut lärmdurchlässig. Balkontür konnte nur mit Gewalt geschlossen werden, da Tür/Türrahmen verzogen. Unangenehme Gerüche der im 8. Stock befindlichen Küche waren im Zimmer wahrnehmbar. In unmittelbarer Nähe war eine Nachtbaustelle (u.a.Arbeiten mit Presslufthämmern von ca. 18:30 - 3:00 morgens).
- Szary (10/5): Awsome staff and location! - The hotel is fantastic - the staff were incredibly friendly, helpful, and always polite, making us feel very welcome throughout our stay. The room was clean and well maintained, which we really appreciated. The location is another huge advantage - there are plenty of cafés, restaurants, and shops nearby. Most importantly, many of Hanoi’s iconic landmarks and attractions are within easy walking distance, making it a perfect base for exploring the city. Highly recommended! N/A
- Jens (8/5): -
- chi neng (10/5): - Nhân viên lễ tân rất thân thiết và nhiệt tình
- Laura (9/5): Thank you Eliana! - Staff was exceptional! Kudos to Rosie and team for all their assistance and candor! ❤️ The hotel is ok but needs some attention to details. At the end, we had a good experience!
- HSIAO PIN (10/5): -
- Manon (10/5): Très bien - Très bon hôtel, La chambre était très bien, confortable, très bon emplacement à proximité de tout en ville. Nous avons apprécié notre séjour, le petit déjeuner était bien! Rien
- Kara (10/5): Excellent return visit. - I loved the location, close old Hanoi without the motorbike noise or street closures. This was my second visit to this property. Nothing
- HSIAO PIN (10/5): - 房間裝潢很有越南特色.床也很舒服很好睡.蠻安靜的地點.服務人員態度非常親切.也很熱心幫忙 早餐口味稍嫌清淡.
- HSIAO PIN (10/5): - 裝潢很有越南特色.很漂亮.地點在環劍湖附近.晚上蠻安靜.床很舒服很好睡.服務人員態度非常親切熱情.
- Elia (10/5): -
- Nguyen (10/5): - Quiet
- Aliaksandra (10/5): -
- Ronson (10/5): -
- Wagabon (10/5): - Le personnel est des plus accueillant, on y mange très bien et l'emplacement est parfait. Proche du centre et calme à la fois.
- Suzanne (10/5): -
- 宣伊 (10/5): - 服務很好
- Suzanne (10/5): -
- Suzanne (10/5): Good service and good prize - It is my 2 nd stay in this hotel. I recommand, in old quarter, markets, shop… The staff very helpful, they help us to organize our journey in Vietnam (booking excursion in Ninh Binh, Ha Lan cruise…) We enjoy the buffet breakfeast. We will return after the cruise. We like decoration of rooms as authentic Vietnamese indoor.
- Maja (10/5): Wunderbar sehr Zufrieden! - Die Unterkunft war wunderbar, sehr schöne Zimmer und super nette Mitarbeiter an der Rezeption, super zuvorkommend und Hilfsbereit, die Lage war auch mega!. Wäscheservice im Hotel war günstig schnell und meine Wäsche hat super gerochen. Auch bei der Abreise habe die netten Mitarbeiter mir einen Fahrer organisiert (sogar günstiger als Grab) ich bin sehr begeistert und würde das Hotel noch mal buchen wenn ich nach Hanoi komme. -
- Peytavin (9/5): Ecoute et attention remarquables envers les clients - Personnel à l'écoute et très attentionné. Hôtel propre, bien situé, les clients sont soignés.
- Bích (8/5): - goog
- Peytavin (9/5): Très bon séjour - Bon hôtel très bien situé avec un personnel très attentionné les chambres sont un peu petites
- Elenart mur (7/5): -
- Anja (10/5): Loved this place - Everything during our stay here was great. The location of the hotel in Hanoi's old quarter is perfect. The staff was very friendly and welcoming, the room was furbished comfortably and the decorations and color scheme made it feel special. The breakfast was plentiful with a good variety of options. We loved the Vietnamese coffee every morning. We also ate at the hotel restaurant one evening after a long day of touring and enjoyed the food as well. We would definitely stay here again. We loved it here!
- Sandra (10/5): -
- Emma Gee (9/5): A great stay in the old quarter of Hanoi. - The staff were so kind and helpful, anticipating your needs and assisting to book transport to the airport, providing recommendations, etc. Selin was so welcoming! It was so central and easy to walk anywhere from the Hotel. The shower leaked slightly.
- Magdalena (10/5): Loved staying at this hotel and the staff was very helpful and went above and beyond - Great location and beautiful rooms Everything was great
- Nicholas (7/5): -
- Leon (10/5): Awesome for first travellers as well as people seeking comfort and excellence - Location is perfect for younger people trying to see the city. Yet, the rooms itself are quiet enough to get some proper sleep. Amazing balance imo. Apart from that, the reception and offered services are insanely good. They were always kind and helpful and booked trips and such spontaneously enough to the point that it wouldn't be possible for the average traveler without local connections. They always went the extra mile, super professional and kind. I admire how much they smiled, not even I managed to do that and I was on vacation! Breakfast included western as well as local cuisine, offering a great variety and a nice atmosphere. Laundry service was great too btw, always on time and accommodating my needs. I'd recommend this hotel to anyone, especially those travelling to the city for the first time and those not wanting to be bothered with other kinds of logistical overhead of traveling. If I went to Hanoi again I'd book the same Hotel, knowing everything is already being taken care of for me. Wish I could say something but I stayed in 3 Hotels there and this one literally didn't have anything that seemed annoying or wrong to me which wasn't literally impossible to solve. They made my stay super comfortable
- Yen Chang (10/5): - 地理環境非常方便，近還劍湖/大教堂，晚上也很熱鬧，附近晚上也有夜市，早餐也非常多樣化可以選擇，服務人員服務都非常的好！住了三天都非常的開心，很棒👍。
- Emily (8/5): -
- Serena (8/5): - Emplacement idéal, joli décor, très bon petit déjeuner, amabilité du personnel Notre chambre n'avait pas de fenêtre vers l'extérieur. Sur un séjour de 6 nuits, c'était pas idéal
- Meriç (9/5): Top - Locatie is perfect. Medewerkers zijn super behulpzaam en aardig. Het was schoon en ik heb heerlijk geslapen. -
- Zwane (10/5): - We loved the location of this hotel; it is right in the heart of the city, where all the action happens. The staff was friendly and gave us a wonderful guide of all the hotspots for food, festivities and nightlife. We felt well taken care of and tended to.
- ALAIN (10/5): Idéal comme départ pour visiter Ha Noi - La situation tout près du lac Hoan Kuen lake et du centre touristique . Les chambres sans fenêtres
- Audrey (8/5): Beautiful staff and a great location in the old town. - The staff were absolutely wonderful - very friendly and helpful. They stored my luggage while I went on a two-day excursion and again after I checked out before I went to the airport. They even followed up afterwards to make sure I got to the airport safely. The door handle of my room looked a bit broken. The balcony was not one I would want to sit on - it's not what I would call a balcony.
- ALAIN (10/5): Super séjour - Hôtel très agréable et parfaitement situé près du centre touristique
- Meredith (9/5): -
- Petra (9/5): - A személyzet nagyon segítőkész volt, rengeteg ajánlatot kaptunk tőlük Hanoi felfedezésére. A reptéri transzferrel is minden rendben volt. Az Old Quarter szívében, jó elhelyezkedéssel rendelkezik a szállás, mindent találtunk sétatávon belül.
- Carolina (10/5): Quick Hanoi visit - The room was very spacious, breakfast is ok, the staff very kind. Great location. The lift needs some cleaning and breakfast could be more various. The toilet cover was dirty when we arrived with dead insects even though the rest of the room was very clean.
- Goeran (8/5): gute Unterkunft in zentraler Lage, diverse Sehenswürdigkeiten und Restaurants in der Nähe. - Das Frühstücksbuffet war für vietnamesische Verhältnisse gut und es wurden auch besondere Wünsche berücksichtigt. Die Zimmer waren gut ausgestattet und die Betten ebenso. Im Hotel waren diverse großformatige Porträtaufnahmen aus Vietnam verteilt, die teils sehr gut waren. Man ist schnell am See und in der Innenstadt. Taxi zum Flugplatz wird zu moderatem Preis organisiert, generell sind alle Mitarbeiter sehr hilfsbereit. Am letzten Tag konnten wir das Gepäck abstellen und es gab einen Waschraum. Die Lage des Restaurants/ Frühstücksraumes im Obergeschoss mit Blick auf die Stadt ist eigentlich schön, wird aber nicht optimal genutzt. Details, wie Fenster mal zu putzen, werden nicht beachtet. Die Klimaanlage im Raum war trotz April schon an ihrer Leistungsgrenze. Da bei Abwesenheit der Strom abgeschaltet wird, dauert es abends entsprechend lange bis man zu akzeptablen Raumtemperauren kommt.
- Andy (9/5): We loved our stay and wouldn’t stay anywhere else in Hanoi. Even if money were no object. - The communication before staying on WhatsApp was excellent. The staff were super friendly and helpful when we were there and the post stay comms (I left something in my room) was outstanding. Jessica deserves special mention. There wasn’t much not to like tbh. No windows in room wasn’t a problem at all.
- Francisca (10/5): Muy bien ubicado y personal 10 de 10 - La ubicación era excelente, y la atención del staff impecable, muy amables (sobre todo Rosie). Nos ayudaron con nuestros tours, y nos recargaron nuestras botellas con agua cada vez que les pedimos :) el desayuno era bastante variado y la habitación tenía de todo (la plancha de ropa nos ayudó un montón!) Nada! Solo que la calle era un poco bulliciosa pero no es un tema del hotel. Además de que está muy bien ubicado en pleno Old Quarter así que era esperable que fueran calles ajetreadas.
- Janneke (10/5): - The staff were amazing.
- Jolie (9/5): A warm friendly hotel in a wonderful location. - The location is perfect for being right amongst the old town of Hanoi and close to the Hoan Kiem lake. The rooms were beautiful and the staff made our family of six feel so welcome. The travel and tour information was very helpful and we enjoyed our trip to Halong bay and Ninh Binh which the hotel arranged. Even when we arrived back and had hours to wait for our onward train journey we were given drinks, fruit and access to a bathroom for showers.
- Jean-Yves (10/5): One of the most wonderfull hotel at Hanoï - This hotel is just exceptionnal, the location is just in the center of Hanoï, near the lake, the team of this hotel is soo kind, particulary Selin and Rosie, all of people of the team do his best everytime to help you. The breakfast was so delicious with a large choice. Then, it's sur we will go again at this hotel for our next trip at Hanoï !! Nothing
- Leandro (9/5): - so nice and lovely staff, just few steps from the Lake
- Jean-Yves (10/5): One of the best hotel at Hanoï ! - This hotel is just exceptionnal, the location is just in the center of Hanoï, near the lake, the team of this hotel is soo kind, particulary Selin and Rosie, all of people of the team do his best everytime to help you. The breakfast was so delicious with a large choice. Then, it's sur we will go again at this hotel for our next trip at Hanoï !! Nothing
- Chi Vinh (8/5): -
- Inge (9/5): Comfortabel verblijf midden in het oude centrum - De mooie, ruime kamer en het vriendelijke personeel In vergelijking met de ruime slaapkamer was de badkamer klein voor 4 personen
- patrick (10/5): - Très belle chambre bien décorée, personnel très accueillant et services en chambre très bien l'hôtel est très bien situé dans le vieux Hanoï L'hôtel peut faire toutes les réservations que vous voulez pour visiter et vous balader , très bien placé en prix
- ALEKSANDRA (7/5): - Персонал очень доброжелательный, приветливый. Сразу же все рассказали, объяснили. Все сотрудники отеля просто молодцы! Единственное, что не понравилось - это подушки.
- Emre (10/5): Perfect - I liked everything. It was very central and clean. We booked 2 different rooms. Especially suit one was perfect with a large terrace. All staff was extremely helpful starting from the best receptionist selin. Thank you for everything. Never hesitate to stay here. Nothing
- Maciej (10/5): - Przemiła obsługa, pomocna w każdej możliwej kwestii, pokój czysty, jedzenie bardzo dobre. Ogólnie rzecz ujmując świetny hotel w trochę cichszej lokalizacji niż same Old Quarter.
- Yann (9/5): -
- Henry (6/5): -
- Deshailen (10/5): Very pleasant stay comfortable beds and cute rooms - Really good location, very friendly staff and nice breakfast
- Gerburg (7/5): Die Lage in der Altstadt ist unschlagbar - Die absolute zentrale Lage in der Altstadt Alles fussläufig gut erreichbar Staff extrem freundlich und immer gut gelaunt Gute Frühstück Sehr hilfsbereit
- Eleanor (9/5): -
- özge (8/5): -
- phươg (10/5): - Nhân viên nhiệt tình, vị trí thuận lợi, phòng ốc sạch sẽ gọn gàng rất mới, món ăn tương đối ok Người thân mình ở nước ngoài về rất ưng ý
- Clara (8/5): -
- Tony (8/5): -
- Madline (9/5): -
- Clara (9/5): -
- Clayton (7/5): - Atendimento de las recepcionistas fueron los mejores que he visto. Muy amables, disponibilidade e todo mas. La ubicacion tambien es increible. Lo desayuno no fue como esperaba, la habitacion tambien muy pequeña
- Jean-Daniel (9/5): Emplacement et personnel exceptionnel - Le personnel est très professionnel et aux petits soins
- Natalie (10/5): I would recommend this property to my friends! - We love everything about this property! Breakfast food can be improved though, i ordered Pho which is good , the Western food needs improvement. Everything else is perfect! I SUPER LOVED the service!!! They even helped me with my transportation arrangements in our whole stay!
- Veerle (9/5): Fijn verblijf in the old quarter - Heel aardig en betrokken personeel, ook 24/7 bereikbaar! Verder fijne locatie en goede faciliteiten
- leida paula (6/5): Da migliorare. - In questo posto quello che fa la differenza è lo staff, gentile, premuroso attento alle esigenze e piccoli dettagli. La camera puzzava da muffa, orribile. La colazione da migliorare, ristorante con senso dí trascurato comunque il cibo fossi di qualità. Aria condizionata perdeva acqua, ho trovato la camera allagata al mio risveglio.
- Daniela (8/5): Comfortable and very central hotel - The staff was super friendly, kind and attentive. Very nice breakfast, you could choose many options. They even prepared surprise for my husband s birthday! So very kind Mosquitos in the room, shower with boiling water but later was fixed. Room with no window and too small for executive room. No much space to put your bags
- Jennifer (10/5): Hôtel central, personnel adorable - Hôtel hyper charmant au cœur du vieux quartier. Mention spéciale au personnel très chaleureux et sympathique. Le restaurant est également très bon. Rien
- erich_kramer (8/5): - Все прекрасно за исключением того, что... ... в номере на потолке была небольшая заплесневелость.
- NAGATUKA (10/5): -
- Dieter (5/5): Wir buchen dieses Hotel auf keinen Fall noch einmal. Es gibt viele, bessere Hotels in guter Lage. - man kommt gut zu Fuß nach Oldtown, auch andere Sehenswürdigkeiten sind zu Fuß möglich. Wir fanden es gut, das wir viele Beleuchtungsmöglichkeiten am Bett hatten. Auf den Bildern sieht es nach einem tollen , super bewerteten Hotel aus. Allerdings stimmen die Bilder nicht mehr mit der Realität überein. Das Hotel ist deutlich in die Jahre gekommen. Ich war sehr enttäuscht, als die Tür aufging. Die Fugen im Bad sind richtig lieblos verarbeitet und haben schon deutliche Spuren. Das gilt auch für die Wände und Möbel. Das Zimmer war sauber, auch die Rezeption aber im Treppenhaus ( teilweise kaputte Treppen) war es nicht mehr so. Ich habe etwas ganz anderes aufgrund der Bewertung von 9.2 erwartet, der Preis war dann für diese Hotel zu hoch. Wir würden es nicht wieder buchen, auch wenn ich jetzt nicht sagen kann, dass wir uns gar nicht wohl gefühlt haben, aber da hatten wir während unserer Reise viel bessere Erlebnisse. Wir hatten die executive Suite mit Innenfenster. Ich habe gedacht, dass das wohl ein Innenfenster zum Hof bedeutet. Es handelt sich dabei um ein Schachtfenster. Da zieht man schnell den Vorhang davor.
- Ella (10/5): Perfect stay. Would highly reccomend. Thanks Rosie! - Anand location and experience. The team went above and beyond especially Rosie. It was a dream!!
- Alexandra (6/5): - Bon emplacement Gentillesse du personnel L'odeur d'humidité très forte dans la chambre
- Peter (9/5): Die Herzlichkeit des Personales und die Lage ist unschlagbar. Jederzeit wieder Danke - Nur zu empfehlen für Leute die ein schönes kleines Hotel erwarten. Die Einrichtung und Ausstattung entspricht dem Vietnamesischen Standard. Die Lage ist erstklassig mitten in der Altstadt. Das Personal ist das beste was ich bis jetzt erlebt habe .Es wurde beim Einchecken uns alles auf dem Stadtplan gezeigt. Ob Sehenswürdigkeiten ,Shopping oder Restaurants. Wir wurden ständig gefragt ob alles in Ordnung ist und ob wir fragen hätten. Der besondere Dank an Fräulein Selin die sich schon im Vorfeld per Mail im Vorfeld um uns gekümmert hat. Das Frühstück war sehr in Ordnung alles da mit frischen Brot Eine kleine Renovierung der Teppiche wär mal von Nöten .
- Peter (9/5): Sehr schönes kleines Hotel Vietnam Standard . Bewertung bereits abgegeben. -
- Caroline (10/5): Lovely - Lovely stay
- Aleksandra (10/5): - Объездили весь север Вьетнама, этот отель оказался одним из лучших. Красивый, стильный, чистый. Полное совпадение фото с реальностью. Очень приветливые сотрудники, стремящиеся помочь в любом вопросе. От обмена валют до совета заведений в городе. Огромное, человеческое спасибо за сервис и гостеприимство. Можно даже помыться после выселения, что особенно актуально в такой духовке летом. Все было потрясающе.
- Sonja (9/5): - Die Lage ist perfekt und das Team ist großartig. Alle Wünsche wurden erfüllt und man wird jederzeit mit Namen angesprochen. Nachts wurde es recht laut dank Bauarbeiten auf der Straße.
- Lucia (10/5): - Location great, hotel even better, but the hotel staff is exeptional. Could not be better. Thank you! ❤️👋🏻
- Christopher (10/5): - The staff was absolutely amazing, they really made my stay. The hotel is clean and well located. Highly recommended.
- Mazur (8/5): - + bardzo dobre śniadanie (duży wybór z bufetu plus możliwość zamówienia z menu) + obsługa, która była niesamowicie miła i pomocna!
- Chris (9/5): -
- Chinolandia (9/5): - L'accoglienza, l'attenzione ai clienti. L'hotel fornisce diversi servizi tra cui, la lavanderia, proposta di tour giornalieri e servizio di trasporto. Non abbiamo cenato ma dalle recensioni del ristorante Oriana dell'hotel, sono positive. Forse l'unico aspetto meno positivo é la colazione.
- Łukasz (7/5): Najlepszy personel i lokalizacja. Reszta pozostawia trochę do życzenia. - Lokalizacja jest genialna. Hotel znajduje się w samym centrum French Quarter. Obsługa jest przemiła, przesympatyczna i bardzo pomocna. Bez żadnej przesady. Wspaniałe osoby. To jest najjaśniejszy punkt tego obiektu. Pokój cichy. Łóżka duże i wygodne. Ogólnie czysto, również w łazience ale już nie za łóżkami. Śniadania niezłe w postaci bufetu. Można się najeść. Pokój bez okien, słabe oświetlenie, bardzo ciemno w środku, brudno w zakamarkach. Gdyby nie brak okna ocena na pewno byłaby wyższa.
- Eijey (10/5): Charme et relativement au calme. - Accueils chaleureux, endroit plein de charme, localisé dans une rue agréable du vieux quartier, et idéalement situé à 3 minutes à pieds du lac Hoàn Kiếm. Pour un prix assez correct. Si on devait trouver un défaut, le petit déjeuner -servi au dernier étage de l'établissement- n'était pas très varié.
- Wiwat (10/5): A Pleasant Stay - I travel to Hanoi almost every year, and this was my first time staying at Eliana Signature Hotel. We stayed in a spacious Family Room, which was very comfortable and well-suited for our needs. The location is excellent—very convenient and within walking distance of Hoan Kiem Lake. When we noticed that the refrigerator was not working properly, the staff were attentive and did their best to assist us. They were also helpful in arranging airport transfers, which made our stay more convenient. Overall, it was a pleasant stay, and I would consider returning in the future. The breakfast, however, could still be improved to better match the overall quality of the hotel.
- Asia (10/5): Perfect - Staff members are soooo kind 🩷 we will never forget them. They helped us to book ha long bay cruise, it was the best choice ever. The Hotel is clean, beds are ok, rooms are spacious, breakfast is very good.
- Jacques-Olivier (10/5): - Le personnel est vraiment très gentil et très serviable.
- Andreas (9/5): Kleines zentrales Hotel mit bemühten Mitarbeitern - Personal ist sehr freundlich und das Frühstück sehr gut, obwohl die Aussicht vom Restaurant im 8. Stock nicht so schön ist Etwas in die Jahre gekommenes Hotel. Die Zimmer mit Fenster haben keine Aussicht, nur die Aussicht in einen Schacht.
- ALAIN (9/5): 3 jours au cœur du centre touristique d’Hanoi - Sa proximité en plein cœur du centre touristique , a 100m du lac . La recherche du confort avec plein de petits détails Nous y reviendrons à La fin de notre circuit vietnamien Un peu vieillot mais bien rénové Restaurant pas très accueillant, trop type snack
- Jessica (9/5): Mooi hotel in old quarter - Mooi hotel midden in old quarter. Onze kamer (familiekamer) was heel ruim en erg mooi. De inrichting was heel smaakvol. De mensen bij de receptie waren super behulpzaam en heel erg aardig. Ze helpen je goed met tips voor de omgeving en vertellen graag van alles over hun mooie land! Aanrader als je in Hanoi verblijft! Ontbijt was niet heel geweldig, maar prima te doen.
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