Mandarin Oriental, Macau
Location: Avenida Dr Sun Yat Sen, NAPE, Macau, mo
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Amenities and Services
Mandarin Oriental Macau offers a 25-metre heated outdoor pool with stunning views of the South China Sea, a luxurious spa with various therapies, and free on-site parking for guests.
Convenient Location
Situated on the Peninsula and connected to One Central Macau, this 5-star hotel is within walking distance of high-end shopping options and a short drive from popular attractions like A-Ma Temple and Senado Square.
Elegant Accommodations
The elegantly designed guestrooms provide picturesque views of Nam Van Lake, Macau Tower, or Taipa Island. Each room is equipped with modern amenities such as air conditioning, flat-screen TV, and tea/coffee facilities, ensuring a comfortable stay.
Experience luxury and convenience at Mandarin Oriental Macau. Book your stay now for an unforgettable experience.
Important Information
Please note that when booking more than 5 rooms, different policies and additional supplements may apply. Please note that booking exceeding 3 rooms with the same guest name is not allowed.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Clubhouse
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Currency exchange
- Heated pool
- Infinity pool
- Paid WiFi
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Mobile app for room service
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Clubhouse
- Wine release events
- Reception hall
- Exercise/lap pool
- Health or beauty spa nearby
- Swimming nearby
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Room, 1 King Bed (Tower View)
1 King Bed
430-sq-foot room with lake views
Relax - In-room massage available
Entertainment - 42-inch plasma TV with cable channels, pay movies, DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hand-held showerhead
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, compost bin, and recycling bin
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- HDTV
- Down comforter
- No rollaway/extra beds
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Highchair
- Baby bath
- Laptop-friendly workspace
- Composting
- LED light bulbs
- Hand-held showerhead
- Height-adjustable showerhead
- Desk chair
-
Deluxe Suite, 1 King Bed (Tower)
1 King Bed
980-sq-foot room with partial lake views
Layout - Separate dining area
Relax - In-room massage available
Entertainment - 42-inch plasma TV with cable channels, pay movies, DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hand-held showerhead
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, compost bin, and recycling bin
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Separate dining area
- HDTV
- Down comforter
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Baby bath
- Laptop-friendly workspace
- Composting
- LED light bulbs
- Hand-held showerhead
- Height-adjustable showerhead
- Desk chair
-
Panoramic Suite, 1 King Bed (Tower)
1 King Bed
872-sq-foot room with partial lake views
Layout - Separate dining area
Relax - In-room massage available
Entertainment - 42-inch plasma TV with cable channels, pay movies, DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hand-held showerhead
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, compost bin, and recycling bin
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Separate dining area
- HDTV
- Down comforter
- No rollaway/extra beds
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Highchair
- Baby bath
- Laptop-friendly workspace
- Composting
- LED light bulbs
- Hand-held showerhead
- Height-adjustable showerhead
- Desk chair
-
Mandarin Premier King Room with Sea and Lake View
With the view of Macau's Bay and Nam Van Lake, this spacious room features a king bed, a working desk and a small seating area. Private marble bathroom comes with a large bath and a separated walk-in shower. Guest can enjoy views of sunrise or sunset over water from the floor-to-ceiling windows. Please note that guests who book breakfast inclusive rates are strictly for double occupancy only. There is an additional charge for the third person. Please note a rollaway bed is arranged for the 3rd occupancy.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Cots
-
Premier View Room
Located at the ‘prow’ of the hotel, the beautifully designed room overlooks the calm waters of South China Sea and Nam Van Lake. Guests can enjoy both sunrise and sunset over the water through floor-to-ceiling windows, as well as the experience of staring out over Macau Tower and watching the city lights glitter at night. With a design mixing contemporary style and Oriental charm, the spacious bedroom is elegantly furnished with a king bed, dark wood working desk and selection of armchairs. The marble bathroom is true sanctuaries of stylish calm, with a large bath placed next to the window and a walk-in shower. Please note that guests who book breakfast inclusive rates are strictly for double occupancy only. There is an additional charge for the third person.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Cots
-
Suite, 1 King Bed (Waterfront Tower)
1 King Bed
752-sq-foot room with partial lake views
Layout - Bedroom and dining area
Relax - In-room massage available
Entertainment - 42-inch plasma TV with cable channels, pay movies, DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hand-held showerhead
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, compost bin, and recycling bin
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Separate dining area
- HDTV
- Down comforter
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Baby bath
- Laptop-friendly workspace
- Composting
- LED light bulbs
- Hand-held showerhead
- Height-adjustable showerhead
- Desk chair
-
Presidential Suite
1 King Bed and 2 Double Beds
3674-sq-foot room with sea views
Layout - Separate dining area
Relax - In-room massage available
Entertainment - 42-inch plasma TV with cable channels, pay movies, DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hand-held showerhead
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, compost bin, and recycling bin
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Separate dining area
- HDTV
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Baby bath
- Laptop-friendly workspace
- Composting
- LED light bulbs
- Hand-held showerhead
- Height-adjustable showerhead
- Desk chair
-
Deluxe City View Room
Offering a city, bay or lake view, this room features a mini-bar, coffee machine, air conditioning and high-quality wired and wireless bandwidth. There are a bath, walk-in shower and luxurious toiletries in the bathroom. Please note that guests who book breakfast inclusive rates are strictly for double occupancy only. There is an additional charge for the third person. Please note a rollaway bed is arranged for the 3rd occupancy.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Trash cans
- Cots
-
Deluxe King Room with Lake View
With the views over Nam Van Lake, this room features a mini-bar and a coffee machine. There are a bath, walk-in shower and luxurious toiletries in the bathroom. Please note that guests who book breakfast inclusive rates are strictly for double occupancy only. There is an additional charge for the third person. Please note a rollaway bed is arranged for the 3rd occupancy.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Cots
-
Waterfront Suite
With the magnificent views of Macau's bay, this room features a mini-bar and a coffee machine. There are a separate bath, walk-in shower and luxurious toiletries in the bathroom. Please note that guests who book breakfast inclusive rates are strictly for double occupancy only. There is an additional charge for the third person. Please note a rollaway bed is arranged for the 3rd occupancy.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Cots
-
Deluxe Twin Room with Lake View
With the magnificent views of Macau's bay, this room features a mini-bar and a coffee machine. There are a separate bath, walk-in shower and luxurious toiletries in the bathroom. Please note that guests who book breakfast inclusive rates are strictly for double occupancy only. There is an additional charge for the third person. Please note a rollaway bed is arranged for the 3rd occupancy.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Cots
-
Deluxe Twin Room with Bay View
Offering a view of South China Sea, this twin room has air conditioning, bathrobe. There are a bath, a walk-in shower and luxurious bathroom amenities in the bathroom. Please note that guests who book breakfast inclusive rates are strictly for double occupancy only. There is an additional charge for the third person. Please note a rollaway bed is arranged for the 3rd occupancy.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Trash cans
- Cots
-
Deluxe King Room with Bay View
With the view of South China Sea, this room features a mini-bar and a coffee machine. There are a bath, a walk-in shower and luxurious bathroom amenities in the bathroom. Please note that guests who book breakfast inclusive rates are strictly for double occupancy only. There is an additional charge for the third person. Please note a rollaway bed is arranged for the 3rd occupancy.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Trash cans
- Cots
-
Panorama Suite King
This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite offers air conditioning, a mini-bar, a tea and coffee maker, a wardrobe and a TV with cable channels. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Cots
-
Deluxe Bay View King Accessible Room
Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a hairdryer. The spacious triple room features air conditioning, a mini-bar, a wardrobe, as well as a TV with cable channels. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Cots
-
Deluxe Lake View King Accessible Room
Providing free toiletries and bathrobes, this triple room includes a private bathroom with a hairdryer. The spacious air-conditioned triple room provides a TV with cable channels, a mini-bar, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Cots
-
Suite with Lake View
The spacious suite features 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite offers air conditioning, a mini-bar, a tea and coffee maker, a wardrobe and a TV with cable channels. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Cots
-
Deluxe King Suite
The spacious suite features 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite provides air conditioning, a mini-bar, a tea and coffee maker, a wardrobe and a TV with cable channels. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Cots
-
Two-Bedroom Suite
This spacious suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath or a shower and free toiletries. The suite provides air conditioning, a mini-bar, a tea and coffee maker, a wardrobe, as well as a TV with cable channels. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Cots
-
Deluxe King Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a mini-bar, a tea and coffee maker, a wardrobe and a TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Cots
-
King Suite
This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite is air-conditioned and features a TV with cable channels, a mini-bar, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Cots
-
One-Bedroom Suite
This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite provides air conditioning, a mini-bar, a tea and coffee maker, a wardrobe and a TV with cable channels. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Cots
-
Deluxe Suite
Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath or a shower and a hairdryer. The spacious suite offers air conditioning, a mini-bar, a tea and coffee maker, a wardrobe, as well as a TV with cable channels. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Cots
-
Suite
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath or a shower and a hairdryer. The spacious suite features air conditioning, a mini-bar, a tea and coffee maker, a wardrobe, as well as a TV with cable channels. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Cots
Guest Reviews
- Alma (6/5): -
- JOAO DANILO (10/5): -
- Dmitrii (10/5): -
- Andrei (10/5): -
- Oleg (5/5): - Очень красивые виды из номера, шикарный отель. Я с такой ситуацией еще не сталкивался, поэтому минус 5 баллов. В отеле, по ощущению заполненность была не более 30%. При этом меня отказались заселить в 14.50 сославшись что номер не готов, и в итоге дали ключи только в 15.15. Из за чего моя экскурсия существенно сократилась. На просьбу заселить раньше ответили категорическим отказом.
- Jose (10/5): - Amazing breakfast service and room. Staff is 5*
- Collin Joseph (10/5): Wonderful place - Everything! Smaller environment and less busy feeling than a lot of Macau hotels with excellent staff all around, especially would like to thank the pool/fitness staff for helping us enjoy everything! This one is a gem and will be returning often. I liked everything 100%
- Mikaela (10/5): - We had an amazing stay for one night on our honeymoon and the staff went above and beyond to make our stay extra special. A special thanks to Aaron and Hallie at the front desk for your exceptionally services. If we are ever in Macau again we will definitely come back to this hotel.
- Bonnie (10/5): As good a hotel stay as I’ve ever experienced. - Everything, especially the staff. Nothing.
- Boxuan (5/5): -
- 佳諾 (9/5): -
- JaimeFnw (10/5): Kindest staff ever - Wonderful, elegant hotel close to everything. No casino here, peace and and quiet. We had a spacious, beautiful room with a view of the lake. Breakfast for all possible tastes with gourmet preparations. We loved the Vida Rica bar and their cocktails. But the best part of the hotel was its staff - Melody at reception, Roshan at the pool, Bernadette at Vida Rica and the kind concierge boy and girl whose name I can't remember, all adorable. Mandarin Oriental is lucky to have them.
- Explorer20886915237 (10/5): Thank you so much MO Macau Team ! - I stayed from Feb 1 to Feb 3, 2026. All the staff at Mandarin Oriental Macau treated us warmly and kindly, and everything was perfect. Not only the front desk and concierge staff, but also the restaurant staff during breakfast buffet took great care of our child and our family. In particular, Melvin from the restaurant welcomed us every morning and looked after us very well, for which we are extremely grateful. It was our first stay at a Mandarin Oriental hotel, but it made us want to visit other Mandarin Oriental properties as well. We highly recommend Mandarin Oriental Macau. We sincerely appreciate the staff’s wonderful service. Thank you so much MO Macau Team ❤️
- ugaflip (10/5): Excellent luxury hotel with truly attentive service - Excellent luxury hotel very conveniently located for business travel given close proximity to most banks and government offices, especially if you’re looking for something that doesn’t feel like an afterthought to a casino. Also quite close to popular running routes like Sai Van Lake and the climb up Penha Hill. Rooms were more modern and newer than similarly priced hotels in Hong Kong, including better amenities that included a very fancy Bluetooth speaker. Impeccable service is what truly made my stay stand out, starting from the pickup at the ferry terminal through the drop off at the same place a few days later. Christine and Giann made me feel very welcome during dinner at the Vida Rica Bar, surprising me with a serving of dessert. Cristiano with the concierge staff made sure that all me needs were taken care of, including dinner reservations at Taipa and the transportation arrangements to get there; he was also greeting runners coming in the morning with a fresh towel and a cold drink.
- heh243 (10/5): Iris was extremely friendly and polite.She helped us upgrade to a suite,has a wonderful personality. - Iris was extremely friendly and polite. She helped us upgrade to a suite, has a wonderful personality, and offered very attentive and thoughtful service.
- Discover09662509732 (10/5): wonderful arrangements - Dear Ms. Michelle and Terry, Thank you for your wonderful arrangements and warm hospitality. Your attention to detail made our holiday truly unforgettable. We were impressed throughout our stay—please accept our sincere appreciation.
- Odyssey25887726493 (10/5): Exceptional - Very satisfactory and accomodating from our Filipina server.
- LauraRaquel (10/5): Beautiful hotel, amazing staff - We were so happy during our stay. The hotel itself is beautiful, our room had amazing views of the Macau Tower. Food was amazing, breakfast was delicious. But what really stands out is the kind and friendly staff. Our lovely valet Michelle Liew made sure our stay was perfect from start to finish. Raechel at the lobby lounge gave us many great tips for seeing Macau. And Melvin made sure we had an amazing breakfast. Amazing staff overall, highly recommend.
- Shaudrey (10/5): Great Location and Top Tier Hospitality - We had a wonderful experience at the Mandarin Oriental in Macau. From the moment of arrival to when we left, every detail was accounted for. They went above and beyond in caring for us during our stay. We loved the location as it was close to the water, but easily walkable to many sites. Highly recommend. Thank you so much to Aaron and Aubrey specifically for their hospitality, and everyone at concierge and front desk, fitness room, and the restaurant were amazing. Thank you for a great stay!
- davidwW4335VX (10/5): Small lobby… flowed with care - My check-in experience is something that I would like to share. A small lobby, a busy time, many newly rich people. The hotel staff are well trained.., they directed people flow with good understanding of what is going on in the lobby area. Forrest, reception staff, was considerate to the new arrival. He was warm, patient and offered a small talk to calm down his guests. Forrest also took extra help to make his guest comfortable and welcomed. Congratulations to hotel management.., you must have invested good amount of training and it is well paid.
- suecY2317NO (10/5): Excellent team & service. A lovely hotel to stay in if you wish a memorable trip with personal touch! - One become a fan of Mandarin Oriental as soon as you enter into Mandarin Oriental Macau! The warm welcoming started from as soon as we stepped out of the car, the gentleman at the door helped us with our luggage with friendly smiles throughout. Forrest tenderly helped us with our checked-in while kindly suggested us with lunch at the beautiful Vida Rica Restaurant. He kindly brought us to the restaurant and helped arranging with the best table as well. He later on brought us the signature fan of MO Macau as well! Our dining experience was so memorable as well with the heartfelt team of Melvin, Faye and other ladies. We started with a very nice champagne while Melvin warmly asked as if what we are celebrating - it’s our dating anniversary! The dimsum quality is superb while Melvin and team has added a warm personal touch on the dessert plate & a small bouquet arranged by Faye congratulating our anniversary! The room view is so beautiful. The sunset view from the room is magnificent too. We will not forget about this stay and thank you again team!
- Trail03671889617 (10/5): Ecstatic and Unforgettable - Great Experience at The Spa. Therapists very skilled and sincere. Therapist very skilled and sincere. Reception Desk very helpful.
- C6462YSheidis (10/5): Good view, food and hospitality - The visit was a few months ago, but I still want to say thank you to Christine and Mark for their hospitality. My friend and I came to enjoy the beautiful scenery along with great food and drinks. Christine was friendly and patient in introducing their signature dishes and drinks to us, and she also surprised us with a cake when she learned we were celebrating our birthdays. We truly appreciated it.
- Companion02074565348 (10/5): Excellent - Excellent service , friendly smile , attention to details . A real credit to the property
- XiangE (8/5): 非常不错 - 服务非常好 内部装修有年头了，应该再优化维护一下。淋浴间没有放置洗护用品的架子，吹风也太差了。房间里的零食饮料居然还要收费，感觉和酒店档次有差距。
- MilkChi (10/5): Excellent and luxurious staying experience - During my recent stay at the Mandarin Oriental Macau, I was truly impressed by the hotel’s commitment to excellence and luxury. From the moment I arrived, the atmosphere exuded sophistication, with elegant interiors and impeccable service that made me feel both pampered and at home. The highlight of my experience was the exceptional housekeeping service provided by Ms. Michelle Liew. Her attention to detail, professionalism, and warm demeanor elevated my stay to another level.
- ivantief (10/5): Great and elegant hotel - The stay was really wonderful and luxurious. The room is spacious and clean. All the staffs served with great hospitality, from the front desk, concierge, restaurant to housekeeping staffs. Especially Ms Michelle Liew arranged everything perfectly and comfortably and greeted us with welcoming hospitality. Really appreciate the service she provided. And looking forward to seeing her in Mandarin Oriental in Switzerland.
- victoriafC2770GZ (10/5): Family gathering in Mandarin Oriental, Macau - Location, service, cleanliness, and the view are all amazing! Biggest thank you and a round of applause to Michelle Liew! She was perfect from the very beginning to the last minute. Hope to see you in Mandarin Oriental Hotel in Europe soon!
- Man Yee Yvonne (10/5): 很好👍🏻 - 房間夠大，user friendly. 沒有智能座廁。
- jiexia (9/5): -
- Dream51523507689 (10/5): Lovely stay at Mandarin Oriental Macau - I celebrated my wife’s birthday at Mandarin Oriental Macau. The Butler and Housekeeping teams of the Hotel were so kind to prepare lovely birthday treats for her. Though we encountered some hiccups during our stay, Michelle and her colleagues of the Bulter Team took care of them promptly and professionally. The hospitality offered by Mandarin Oriental Macau continued to be top-notch as any other Mandarin Oriental Hotels. Highly recommended for those who would like to celebrate special occasions or just to enjoy the relaxing vibe.
- 895jeanbernardc (10/5): 5 Stars service in the best hotel of Macau - At Mandarin oriental Macau you are immediately feeling at home and part of the family. Michelle at front desk organized in few minutes my best stay in the City. Beautiful room, fantastic view, amazing facilities, premium location and the unbeatable service of Mandarin Oriental. Thanks to all the team.
- 179jacobz (10/5): I would like to sincerely thank you for the wonderful service during our stay at your hotel. The staff were very kind - Thank you very much for your kindness and excellent service during our stay. We really enjoyed our time at your hotel. Dear Ate Faye & Eloise, I just wanted to take a moment to sincerely thank you for the excellent service you provided. Your kindness, professionalism, and attention to detail truly made the experience enjoyable. It’s not often that service stands out in such a positive way, but you made us feel very welcome and well taken care of. Please know that your hard work did not go unnoticed and was greatly appreciated. Especially to ate Faye, thank you so much po sa cake and letter. thank you for making my birthday so memorable. Thank you again, and I wish you all the best. -Jacob Opong Zaragoza
- Safari01406209993 (10/5): Great experience with family - We were stayed here for 3 nights And we did try breakfast through lunch & dinner ! It was a pleasure to experience different dishes at the same restaurant each time, and all the dishes were delicious. Manager Spencer's excellent service and detailed explanations of the various dishes enriched my knowledge. I am grateful for the wonderful memories I made during this trip with my 90-year-old mother-in-law😊
- chengp2026 (10/5): Mandarin Oriental - We came to celebrate our anniversary and Mandarin Macau didn’t disappoint. The front and restaurant staff was always attentive and helpful. We also had a great experience at the Mandarin Spa. The managers Annie, Marie and Na in particular, were very attentive in giving us advice. Both masseuses Noona and Aun were very skillful. Both my wife and I enjoyed it very much.
- solangez837 (10/5): amazing - Our butler Michele was absolutely amazing — extremely attentive, warm, and always willing to go the extra mile to make our stay perfect. He made us feel genuinely cared for throughout our visit. Every member of staff at the Mandarin Oriental Macau was exceptional: professional, friendly, and consistently helpful. The level of service is simply outstanding and truly sets this hotel apart. The hotel itself is beautiful, the atmosphere is refined yet welcoming, and every detail is designed to ensure guest comfort. I cannot recommend this hotel highly enough and will most definitely return.
- Vladislav (9/5): -
- ekaterina (10/5): - Номер был с красивым видом на башню. Локация немного в стороне от общей тусовки, что очень хорошо для отдыха. В тоже время все достопримечательности в пешей доступности. Рядом остановка с бесплатными шаттлами по городу. В номере была бутылочка португальского вина - очень вкусное вино. Для вечера и вида просто шикарно. Завтрак хороший, вкусный, изысканный.
- alvarodenicolas (10/5): Exceptional experience - Amazing service, recommended couples suite and ask about Na,Susan,Coco,Noona,Sita she was the most amazing hostess you can imagine. Also helped us with dinner reservations, adapted to our changes in their set service etc, really incredible and totally recommendable experience
- 1SJ0104_1 (10/5): Can’t get over it. Surely would love to come back - Fantastic location , fab service Michele at the front desk was warm , attentive , helpful . The luggage tag and the Japanese hand fan was such a beautiful take away gift from Manadrin Oriental . Thank You !!!
- H427XNmarks (10/5): This is the best way we could think of to celebrate a birthday. Everything was thoughtful and beautifully arranged - Walking into the room, you get an amazing view of the Macau tower which only gets better when the sun sets. They clearly thought of every detail by having several birthday props and a handwritten birthday wish in the room to celebrate. It makes the experience very special
- mdjB3220XP (10/5): Anniversary Trip - It was a fantastic and memorable experience staying at MO Macao. In particular, hospitality was excellent and food was great. I hope we can visit again for another special celebration coming years.
- 415lamh (10/5): Excellent experience - Music and food set a perfect mood, but the service truly shined. Waitress Christine was exceptional—attentive, warm, and charming, making our evening feel special. Her genuine care elevated a great meal into a memorable experience. We can't wait to return, thanks in large part to her wonderful hospitality.
- siobhans2026 (10/5): If you are not a "fan"... - ... try the Macau Mandarin Oriental. From checking in to snacks in the lounge cafe, everything was above and beyond. Breakfast has a wide selection of food ranging from bite size cinnamon raisin pastry to pineapple buns. The dim sum selection was well made and served individually on a cute basket. If you like matcha lattes, you must try one from Melvin! It tastes smooth and is beautifully decorated with foam art. Service is beyond excellent and the attention to detail is on another level. Melvin, Kristin, Faye, Forrest, Michelle and Andy sure did made a great start to my 2026 year!
- lihany2016 (10/5): The go-to hotel in Macau if you are seeking tranquility and home-like services - I’ve always been a fans of MO, and the Macau branch is one of the best MOs I’ve stayed at. Located on the edge of the island, MO is far away from the hustle and bustle of Cotai, but it’s still convenient to getting around with the shuttle buses of MGM and Wynn at the doorstep. And it’s a great starting point if you want to explore the Macau old town. The hotel is 15 years old but very well maintained. It follows the legacy style of the old Mandarin Hong Kong, and even uses the same fragrance, which offers people comfort as soon as they step inside. The service is the best of the best, even in an MO standard. Everyone is friendly, attentive and very responsive to guest’s request. A special shout-out to the Butler Supervisor Michelle Liew who offered unparalleled hospitality, from the pre-arrival greetings to check-in introductions to satisfying all my random requests during the stay with 120% effort. I’ll definitely come back if I would like to have a getaway in the Greater Bay Area.
- S811LO_ (10/5): An Unforgettable Stay, Elevated by Exceptional Butler Service - Mandarin Oriental, Macau enjoys an excellent location that offers convenient access while maintaining a strong sense of privacy and calm. It strikes a rare balance between accessibility and tranquility, making it an ideal choice for guests seeking a peaceful retreat without sacrificing convenience. The overall atmosphere is refined, elegant, and understated. Public spaces feel calm and unhurried, with a quiet sense of luxury that never feels showy. The rooms are thoughtfully designed, with a timeless aesthetic, complete facilities, and a wide range of well-prepared amenities. Cleanliness throughout the property was impeccable, with both guest rooms and public areas consistently spotless, reflecting strong housekeeping standards and close attention to detail. Overall, this stay at Mandarin Oriental, Macau was truly exceptional and delivered a seamless, genuinely enjoyable experience from start to finish. From thoughtful pre-arrival communication through the entire stay and departure, everything was handled smoothly, with no moments requiring correction or follow-up. What stood out most was that this level of excellence came not from rigid procedures, but from the people who brought the experience to life. The Spa was a clear highlight of the stay. From the warm welcome to the treatment itself, the team demonstrated a high level of professionalism and genuine care. Therapists took time to understand personal preferences and physical conditions before beginning, and their techniques were confident, refined, and well balanced in both pressure and rhythm. The treatment felt deeply restorative rather than routine, making it a truly relaxing and memorable experience. Dining was equally impressive, particularly at the Lobby Lounge. The selection was extensive, offering a wide variety of options, and the food quality was consistently excellent. Combined with attentive yet relaxed service, it was a dining experience we genuinely looked forward to. In terms of value, the experience was absolutely worthwhile. Considering the level of service, comfort, and overall execution, Mandarin Oriental, Macau represents strong value within the luxury segment. For those looking for a hotel in Macau that offers tranquility amid the city while remaining highly accessible, this property is an excellent choice. While every aspect of the stay was outstanding, the most remarkable element was the butler service provided by Michelle Liew. Michelle did far more than assist with requests—she proactively managed the entire guest experience from our perspective. Her ability to understand stay rhythm, personal preferences, and unspoken needs was exceptional, clearly rooted in experience and sound judgment rather than standard checklists. In an industry where luxury hospitality is increasingly standardized, Michelle Liew truly embodies the spirit of Mandarin Oriental: warm, intuitive, and deeply human. She elevated the entire stay and made it clear that the true strength of Mandarin Oriental, Macau lies not only in its facilities, but in people like her who genuinely define the brand.
- juanpD8468YO (10/5): Great service and good care - The service was exceptional. Everyone took such good care. We would like to thank every person individually, but the people who stood out most to us were Michelle from the Butler team and Deo from the Concierge. The attention to detail from both of them is amazing to see. They really know how to treat people they want to be treated and anticipated all our needs. We felt so relaxed from start to finish mainly because of both their efforts. The spa team was also great in taking care of us and we loved the treatment, especially thanks to Na, Nemia, Aan and Dayu. The housekeeping team and operators were both always quick with our requests and professional in their service.
- Syip25 (10/5): Merry Christmas and happy new year - There is no doubt that this is the best place to experience the most thoughtful, sincere, and personalized service. Macau is no stranger to luxurious hotels, but Mandarin Oriental cares most about your experience rather than the revenue you actually bring. I anticipated the busy Christmas season, yet the check-in process remained exceptionally efficient. Every staff greeted me with a warm smile and accurately recognized me, which made for a delightful start. The room was meticulously prepared according to Mandarin Oriental's standards, offering stunning views, impeccable cleanliness, and serene comfort. Despite its proximity to the elevator, I never felt disturbed. What impressed me the most during this stay was the exceptional service at Vida Rica Restaurant. Melvin and his team Andy Myla Faye,delivered the most authentic Mandarin Oriental experience—efficient, timely, warm, and attentively caring without being intrusive. I enjoyed a leisurely two-hour breakfast (looking back, I hope my extended meal didn’t cause any trouble Lollll). The honeycomb cake was a delightful surprise, with its perfect portion and refined taste. As for the egg tarts—they remain my absolute favorite in Macau, and for MO fans, they are even complimentary! They are not overly sweet and utterly delicious. For these egg tarts alone, you should become a fans of MO. Last but certainly not least, I must praise the Napoleon Cake from the cake shop. Even though it is already widely celebrated, I have tried many restaurants that, over the years, altered their recipes and lost their classic touch. However, MO’s Napoleon has consistently maintained its perfect standard. I absolutely Love it.
- mnspplg (10/5): Best Hotel in Macau - I have the best Christmas stay in this warm and inviting Mandarin Oriental in Macau! All the stuffs are lovely and warm hearted! The hotel is spotless clean and very high classes , both in terms of surfaces and amenities and the room! I hope I’m not to spoil after staying in this hotel!
- christycR4115KM (10/5): Love this place - Service is awesome! Especially Myla M and Andy E. They provided professional and excellent services. Rooms are fantastic! 100% recommended. Definitely come back again!
- Daydream00591222766 (10/5): Stay at Mandarin Oriental Macau - We had a great stay at Mandarin Oriental Macau. It’s a hotel where everyone knows your name, from breakfast buffet staff to the concierge and doormen. Vida Rica restaurant staff Faye, Melvin, Myla and Andy were very attentive and welcoming. Particular mention as well to concierge service, who are very quick to respond to requests on their WhatsApp chat. Thank you for the fantastic stay.
- davidwJ322EE (10/5): A First Family Journey Made Extraordinary by an Outstanding Team - My family and I stayed at Mandarin Oriental, Macau recently, and it ended up being one of the most memorable trips we’ve taken. I want to start by thanking Terry Jing, the Concierge Supervisor. Before we even arrived, he helped arrange a floral delivery to our room, which was already waiting for us when we checked in. He also handled all of our transportation, and to our surprise, he personally met us at the airport and brought us to the hotel. That really set the tone for the stay. On our second night, we were trying to find a nearby Hong Kong–style seafood restaurant that would be easy to walk to with our family. Terry found a great local spot for us, and without us asking, he also arranged a house car to take us there. The ride back was just as smooth. When it was time to leave, everything was perfectly timed. The bellman showed up exactly when planned, and after we came back from some last-minute shopping, our luggage were already in the car. Terry also surprised us with a personalized gift, which meant a lot to our family. Breakfast at Vida Rica was another highlight. The service team — Melvin, Myla, Andy, and Faye — were all very friendly and attentive. One morning, they even went out of their way to ask the chefs to make extra Xiao Long Bao for us after the buffet had already closed, which we really appreciated. I also want to thank Michelle Liew, the Butler Supervisor. I didn’t get a chance to meet her, but everything in the room was clearly prepared with care. From the baby amenities when we arrived to the turndown touches each night, it was all very thoughtful. Housekeeping deserves a big thank-you as well. Traveling with a baby can get messy, but the room was always spotless. Little details stood out, like organizing my charging cables, leaving a screen-cleaning cloth next to my laptop and eye glasses, and just keeping everything neat and comfortable. This was our first international trip as a family since our son was born, and the team at Mandarin Oriental, Macau made it feel easy and special. We left with great memories and would absolutely stay here again.
- Jamie1431 (10/5): Anniversary - The staff is nice and helpful, the room is perfectly setup with excellent amities, wonderful stay! I visit Mandarin Oriental Macau for anniversary every year!
- candyy645 (10/5): Unforgettable anniversary - This was our third visit to the Mandarin Oriental, Macau since the pandemic. My husband and I chose to stay here to celebrate our wedding anniversary. Throughout our stay, we felt truly welcomed and cared for. A special thank you goes to our butler, Michelle Liew. We truly appreciate her exceptional service in pre-arranging a cake, desserts, and decorations for our anniversary celebration. She also kindly made us a luggage tag printed with our names as a gift, which was a wonderful surprise. She made our stay warm and unforgettable. We would also like to extend our thanks to the entire hotel staff for their attentive service and warm smiles, which made us feel so welcome. We look forward to visiting again!
- Excursion30521953847 (10/5): Nice Stay!! - I love my stay here with great hospitality provided by everyone in the hotel. Clean and comfortable room. Thanks for the complimentary birthday arrangement with cake and wine. A special thanks to our butler, Ms Michelle Liew. She has been taking care of us throughout our stay. Would like to be back. Keep up the good work.
- B6343RDjop (10/5): The best getaway! - I recently stayed at a fantastic hotel and I can’t recommend it enough! The room we had was perfect—spacious, clean, and beautifully decorated. One of the highlights of our stay was our butler, Michelle Liew, who went above and beyond to ensure we had everything we needed. She assisted us with everything from food and drinks to booking massages, making our experience even more enjoyable. The hotel staff were incredibly friendly and attentive, creating a warm and welcoming atmosphere. It truly felt like a home away from home. We loved every moment of our stay and cannot wait to return. Highly recommended for anyone looking for a wonderful getaway!
- 佳慧郝 (10/5): A pleasant experience - My lunch experience at the Mandarin Oriental, Macau was absolutely exceptional, thanks to the outstanding service provided by Spencer, Leo, Iris, Melvin, Elaine, and Kristin. Their attention to detail, genuine warmth, and professional care truly made the visit memorable. From the attentive recommendations to the seamless and thoughtful service, every moment was pperfect. Highly recommended!
- MichaelC14460 (10/5): Excellence Staff Service - The Butler Supervisor assigned for us Ms Michelle Liew is fantastic, willing to share us all information not only about hotel facilities but also all the interesting places nearby, well done MO for upkeep your standard having such a dedicated employee
- Wander660102 (10/5): Another great stay at MO Macau - Another wonderful stay at MO Macau. As always: attention to detail when it comes to customer service, quality over quantity, away from busy Macau crowds (and yet very close to all main attractions), top-notch spa as well as F&B, ideal hotel for patrons who appreciate to be away from “main stream” and experience “ high-end boutique style” properly. Will definitely be back again!
- abdullah (10/5): - Everything was perfect, the room view, Paying attention to the smallest details , the location is perfect if you are looking for the privacy and Explorer the Old city, we really enjoy our stay me and my wife, Mandarin will always be my first choice Nothing
- ssfabcd1206 (10/5): Excellent Staycation - This year marks the 15th anniversary of Mandarin Oriental, Macau, and the hotel has launched a Presidential Suite package offering incredible value. My friend and I spent a delightful weekend here, with the package including photography, spa treatments, and dining options that filled our schedule with no dull moments. As my stay coincided with my birthday, the butler Michelle Liew provided exceptional service, including advance communication to arrange the itinerary, room decorations, a birthday cake, a personalized key card and so on that exceeded all expectations. I would choose Mandarin Oriental again for my next visit to Macau.
- W8993VTthomasg (10/5): Excellent Experience in Macau - Fabulous experience! By far my best experience! Attention to service and detail are next level!! Thanks so much Michelle for guiding us through this experience!
- hiumamt (10/5): Very good food and service - Very good food and service in looby lounge. Mushroom soup and Laksa is very gooooood. Also the cocktail golden time look very nice. THANK YOU very much to Precious and her teammate for the excellent and sweat sevice!!
- Tour12084520697 (10/5): Birthday day - It was my child's birthday, and breakfast was a delightful surprise with a small cake. The waitress, Myla, provided excellent service.
- Global40925111789 (10/5): The service was amazing. Myia was incredibly sweet and thoughtful, as she even prepared a birthday cake for my daughter, - The service was amazing. Myia was incredibly sweet and thoughtful, as she even prepared a birthday cake for my daughter, which made our stay especially memorable. All the staff were extremely attentive, professional, and took care of every detail, making us feel very welcome and well looked after.
- DayTrip92373 (10/5): A Home Away From Home at the Mandarin Oriental Macau - We recently spent five wonderful days at the Mandarin Oriental Macau, and it was truly an exceptional experience from start to finish. From the moment we arrived, we felt completely at ease—this beautiful property managed to strike that perfect balance between luxury and genuine warmth that makes you feel right at home. While the hotel itself is stunning, what truly elevated our stay was the outstanding service team. Every staff member greeted us with a sincere smile and genuine willingness to help, but we must give special recognition to Cristiano and Yanice. These two remarkable individuals went above and beyond throughout our stay—always cheerful, always attentive, and always ready to assist with anything we needed, no matter how small. Their warmth and professionalism made all the difference. The combination of the property's beauty and the exceptional hospitality we received has made our decision easy: when we return to Macau, the Mandarin Oriental will undoubtedly be our first choice. It's rare to find a place where you feel so genuinely cared for, and we're already looking forward to our next visit. Highly recommended to anyone seeking an unforgettable stay in Macau.
- Yves (8/5): -
- 20huij (10/5): A Memorable Anniversary Celebration! - We recently celebrated our wedding 32nd anniversary at Mandarin Oriental Macau, and it was truly a remarkable experience. From the moment we arrived, we were greeted with warmth and genuine hospitality. We want to give a special thanks to our butler, Michelle Liew. She went above and beyond to make our stay unforgettable, attending to our every need with grace and a friendly smile. Her attention to detail and personalized service made us feel incredibly valued. The exceptional service from all staff reflected the high standards that MO upholds. The ambiance of the hotel was perfect, and the amenities exceeded our expectations. Thank you to everyone at MO Macau, and especially Michelle, for making our anniversary celebration so memorable. We look forward to returning to create more beautiful memories.
- Explorer19369480158 (8/5): Stepping into a dream - A birthday celebration here feels like stepping into a dream. The scenery and surroundings are of the finest elegance, wrapping you in luxury and granting a fleeting escape from life’s burdens. And thanks Christine for the B-day surprise.
- Sandylovers (10/5): Highly Recommend Staying - This was our first time celebrating our wedding anniversary in Macau, and Michelle Liew took excellent care of us, arranging many thoughtful celebratory desserts. She even knew I was uncomfortable in period time and had brown sugar ginger tea delivered to my room. The spa services were also very relaxing, and the food at the restaurants on the 2nd and 1st floors was delicious. I highly recommend coming here for a vacation.
- rainrain0206 (10/5): Amazing Staycation - Very nice hotel with excellent service. It was my second visit to MO Macau after 7 years. We were there for a staycation because my sister has moved to France for 7 years and she is back to HK for a 3 week visit so I have asked for something very oriental to welcome back her home to Asia. When we entered the room we saw a welcome cake with a basket of fruits and MO pastry as well as a greeting card with very beautiful calligraphy writing. This melted our heart! All staff are very friendly and helpful. Special thanks to Giann, Mark, Badette and Gabriel from the Bar. We love the bar very much and have spent two nights there. We were well taken care of. We will definitely be back to this lovely hotel:)
- Y2858DScynthiac (10/5): Mo Mac - This trip to Macau was very pleasant. My friends and I stayed here and were warmly received by the staff. First of all, I'd like to thank Subash Gurung and Kevin from the FO. They are sincere, enthusiastic and very professional. The pool is very beautiful and the staff Roshan very thoughtful to inform us of the precautions and prepared tea. Aunt lei leiheng cooked Wonton Noodles so delicious, Leo is also so sincere and friendly. Dedicated and serious staff is the greatest asset of a hotel, thank them for creating beautiful memories for us!
- chiyant2024 (10/5): Nice !!! - Christine is very nice and patient to guide us for the cocktail card game. You cannot miss !!! Is very fun! Must come when u in macau
- Traveler03733712245 (10/5): Exceptional Service and a Wonderful Stay - Excellent service from the moment we arrived to the moment we checked out. I would definitely come back. A big shout-out to Michelle, who helped us with check-in. She was incredibly warm, patient, and welcoming, and took the time to introduce the restaurants at MO and share helpful recommendations. Her thoughtful service really set the tone for our stay. The lobby team was equally impressive. Every staff member we met was friendly and proactive in offering help, whether it was assisting with our luggage or arranging taxis. Their genuine hospitality made everything feel effortless. The lobby lounge and cake shop are also wonderful. The space is beautifully designed, with a cozy and relaxing atmosphere perfect for unwinding. The pastries and desserts were delicious, and it was a lovely spot to enjoy a quiet break during the day. Overall, the service, ambiance, and attention to detail made our stay truly enjoyable. We look forward to returning in the future.
- sarah_nivelle_sin (10/5): Outstanding Hospitality from Start to Finish - We had an absolutely wonderful stay, thanks to the exceptional hospitality and genuine care from the team. From the moment we arrived, we felt truly looked after. Although our early check-in was confirmed for 12:00, Melody immediately recognized how long and tiring our journey had been and kindly offered us an even better room that was already available at around 09:30. We are fully aware that such an early check-in is exceptional and by no means something to be expected, which made this thoughtful gesture even more meaningful and set the tone for the rest of our stay. The room also came with an amazing view, which we thoroughly enjoyed. Another highlight was the seamless way the hotel accommodated our friend who unexpectedly joined us for the last night. It was handled without any hassle—and even at no extra charge—which we found incredibly generous. The personalized pen amenity was also a lovely touch that made us feel special and appreciated. Overall, our stay exceeded expectations, and we are truly grateful for the care, warmth, and impeccable service we received.
- T2419VQelliem (10/5): Luxurious, sweet and romantic anniversary - Celebrated our wedding anniversary in this luxurious hotel. Staffs and butler are very professional and sincere. Stunning view, relaxing and sweet-smelling bathroom, wine & dessert gift from hotel... make my day so pleasantly surprised.
- FarAway57317726714 (10/5): Birthday dinner! - Tried the omakase set dinner here to celebrate my birthday and thanks to Faye, Eloise and Melvin for arranging a surprise for me! :-)
- maludgeriam (10/5): Amazing Bar experience - Try their cocktails and food totally amazing on the venue comfortable and cozy, and i love the Shiso cocktail that Christine recommended and really suits from my preference. I will definitely come back.
- yonglinl (10/5): Perfect Friday night - Awesome views, great vibe and service quality, special thanks to Christine, who is very thoughtful and caring, always bring joy and courtesy!
- Traveler447579 (10/5): Cozy stay - Nice service especially from Mr Rohan! Introducing details of facilities and nice hospitality!
- G835CVmollym (10/5): Christine is AMAZING! - We had a delicious dinner at Vida. Christine was our server and she went above and beyond to help us ordering food, getting oriented with Macau. Would recommend to all that come!
- Man Tik (10/5): -
- DayTrip34332472902 (10/5): Great experience and beautiful room - Fantastic check in experience and a beautiful room. Everything was efficient and exceed expectations all around. Thank you Forrest!!
- Jemjem18 (10/5): “A Night at Vida Rica” - The atmosphere at the bar is warm and inviting, making it the ideal place to relax. Thank you to the staff Christine, Giann and Gabriel who were incredibly kind and considerate. I tried a couple drinks, and each one was inventive and expertly prepared by the bartender- Gabriel who are obviously talented and love what he do. We also received a complimentary drink! The overall experience is great! Strongly suggested for a fun and distinctive night out (and in!). We will definitely be back!
- ikkay (10/5): Wrongly booked but ended up with great experience! Love it - I was mistakenly booked the wrong restaurant, that I wanted to book Vida Rica Bar to enjoy their pasta and the view that was stunning.Upon arriving, menu was served and I was busy looking for the Italian dishes but I couldn’t find it till I realised that I booked Vida Rica restaurant instead of Vida Rica Bar haha. We decided to take the set menu with prosecco included. The fine dining vibe with attention to details service make it worth. From the amuse bouche to petite four, everything was amazing. Feye was considerate and noticed that my husband didn’t drink the prosseco much, she offered us sparkling tea instead. I would definitely come back again and It was a beautiful mistake I’ve made to celebrate my husband’s birthday.
- W4234ACalexc (10/5): My wonderful experience in MO Macau - It’s been truly an amazing experience in MO Macau, I had a wonderful night with my friends in the Vica bar, the server Ms. Christine and Mr. Giann are super nice, I had my birthday 3 days ago and they prepared a lovely cake for me which deeply touched me, the reception Mr. Forrest is very friendly as well, we had a great talk, and also shout out to the bell team, helped me and my friends a lot.
- Paradise52220764102 (10/5): Vida rica - I have to give a huge shout-out to Badette,Christine and Tina at the bar. Their warmth and hospitality were absolutely exceptional. They made my friend and I feel so welcome from the moment we arrived. Their attentiveness was perfect—they were thoughtful, engaging, and truly went above and beyond to ensure we had everything we needed. Thanks to their incredible service and vibrant personalities, they turned a simple night out into a truly memorable and unforgettable evening. We can't wait to visit again!
- 321Woof (10/5): Excellent experience - Had afternoon tea with friends at the bar. Mark and Tina provided us with excellent service. Mark was especially attentive and professional. Although we were the only party on level 2, we were provided with live saxophone performance which was quite impressive.
- Getaway08193415124 (10/5): The best Lobby lounge and Bar in town👍🇲🇴 - The best lobby lounge intown. i am glad the share the best service from the professiional staffs very knowlegable and politely especial thanks to Precious , Kylie and Jonhny and best food and very tatesty cake in the lobby lounge and the Vida Rica Bar l love the red wine 🍷 very much the staff also politely and very professional specially Mark, Gianne and Ann all of them take very good care to us the best Bar and lobby lounge at Mandarin Oriental Macau! 🇲🇴 we can’t wait to be back again.
- W1901NKpaulm (10/5): Vida Rica Restaurant - 5 stars 🌟🌟🌟🌟🌟 - We really enjoyed our dinner with family at Vida Rica restaurant. Many thanks to all the staff that made our dinner experience so memorable. To the lovely Christine who welcomed us so warmly and took our orders. Thanks to Joel and Melvin our servers who took the time to explain all the dishes, helped to portion out our dishes and kept our drinks topped up. Also to Faye and Eloise who cheekily came around with the dessert trolley to tempt us with even more desserts. What a great team and such an asset to the hotel. Every single staff member mentioned went out of their way to ensure we had a great evening. A special mention to Melvin who really set the bar and offered a level of service that these days is difficult to come across. Well done guys, you’ve left quite an impression!
- Chevallier (9/5): -
- 897fionay (10/5): 服務態度專業，點讚👍🏻 - Christine Melvin Spencer are very nice and very professional, we enjoy it,Thank you so much. See you again soon
- Nomad18399145275 (10/5): Friendly Staff - I had an absolute blast at Vida Rica Bar last night! The atmosphere was calm, dim lighting, and a vibe was just right! Ordered wine and the staff are always in time to refill. But the real highlight was the service. Christine, Giann, and Badette were phenomenal – attentive, friendly, and made everyone feel like VIP. They are very friendly, shared hilarious stories, and even recommended the best spots for photos. No long waits, no attitude – just pure hospitality that kept the energy high all night. If you're looking for a great time with excellent vibes and staff who go above and beyond, Vida Rica is a must-visit.🎉🍹
- P9809SQalvinc (10/5): Excellent service and outstanding 👏 - The entire service team was excellent , showcasing their warm hospitality, and indeed you can see and feel the outstanding assistance, and keen eye to details , ensuring our guest experience will memorable . Kudos to the leadership of Badette, Christine , Gian and Tina. . Looking forward to see this great team again . The food is in great taste 😋.
- G9639IWmaym (10/5): Best hotel ever - This is my very first time at Mandarin Oriental, Macau to celebrate my birthday — and honestly, it was one of the most memorable trips ever! Everything was perfect from the moment I arrived. The staff were so warm and welcoming, the room was spotless and super comfortable, and the view from my room was beautiful. I felt really special the whole time I was there.😍 I want to give a big thank you to Ms.Melody, who took such good care of me from check-in and helped organize everything perfectly. Also to Annie, Dayu, Noona, and Ricardo (the spa team) the experience was just incredible! I’ve been to many spas around the world, and this one really stands out. And also Mr.Kevin and Ms.Michelle who helped me made my in-room dining and afternoon tea so lovely — everything looked beautiful and tasted amazing. The Concierge team and Bellboys were also super professional and helpful with my airport transfer and luggage. Thank you so much for making my birthday so special. ❤️ I’ll definitely come back again next time! Ms. Jirapat Suwanwong from Thailand (Room 1407, 1808) 😊
- Resort68044525372 (10/5): Exceptional Service and Unforgettable Moments - Four days ago, I found out that my couple friends from Zamboanga City, Mindanao, Philippines were flying to Macau for a luxury visit and to meet our mutual friend who’s based here. Though we’ve only met through live selling, today I finally had the chance to meet them in person and I brought them to the Lobby Lounge at Mandarin Oriental Macau. Upon arrival, we were warmly welcomed by Becky, Kylie, Ling, Rachel, and Johnny, whose smiles and greetings made us feel instantly at home. Kylie went above and beyond by recommending dishes suitable for my Muslim friends, ensuring everything was pork-free and making it easy for me to decide on our orders. She also offered a lovely selection of beverages. Ms. Ling, Becky, and Johnny made sure our table was well taken care of throughout the meal our glasses were always refilled with water, and the service was attentive and seamless. During lunch, my friends were truly impressed by the flavors and presentation of every dish especially the satay, prawn flat noodles, and prawns with crispy crumbs. The highlight of our meal was the delightful mooncake offering, which added a sweet and festive touch to our experience. Thank you to the entire team for making this lunch so memorable. I’m grateful for the warm hospitality and the chance to finally connect with dear friends in such a beautiful setting.
- Q8028GXmarki (10/5): Grateful for the kind service and tasty dishes. You made us feel welcome and loved - Thank you all for making our experience so enjoyable. Johnny, Rachel, Ling, and Becky, your warm service and delicious food made a lasting impression. Kylie, your attention to detail and genuine concern for our comfort did not go unnoticed we’re truly grateful
- C1608HJphilipj (10/5): Top restaurant - One of my best restaurant experiences I have ever had, and for such a good price too. Melvin Joel which took care of us was a superstar. Easily the best table service I have experienced. This is a must go place if you visit Macao central.
- 848marlonj (10/5): A Hotel That Truly Fulfills Every Wish - Our stay at the Mandarin Oriental Macau was simply perfect. The service was impeccable — warm, genuine, and attentive in every detail. A special thanks to Myla and Kristin from the restaurant team, who made every breakfast a delight. Their kindness, professionalism, and care turned our mornings into something truly special. Exceptional hospitality — we’ll definitely return!
- jsD3823WA (10/5): No wishes left - Mandarin Oriental is by far the best hotel group I have ever stayed with — and the Mandarin Oriental, Macau, is simply outstanding. The location of the hotel is perfect, and the rooms are spacious, beautifully designed, and exceptionally well-maintained. Everything feels new, spotless, and wonderfully quiet. Room service is impeccable — all amenities are always replenished, and every detail is thoughtfully prepared. The breakfast buffet is extensive and delicious, and the service is absolutely flawless. The team at breakfast is incredibly attentive and proactive. I would like to give a special thanks to Myla and Kristin, who provided wonderful, heartfelt service every morning. Their kindness and engaging conversations truly made our stay even more memorable. Thank you so much for this unforgettable experience!
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