Reef Hotel

Location: 58 Anderson Street, Johannesburg, Gauteng, 2107, Johannesburg, ZA

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 10:00 AM

Amenities & Facilities

• Meeting rooms
• Fitness facilities
• Express check-out
• Free WiFi
• 24-hour front desk
• Luggage storage
• Express check-in/check-out
• Designated smoking area
• Concierge service
• Wheelchair accessible
• Outdoor furniture
• Elevator
• Fitness facilities
• Conference space
• Golfing nearby
• Breakfast available (surcharge)
• Television in common areas
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Porter/bellhop
• Express check-out
• Meeting rooms
• Golf lessons available nearby
• Tours/ticket assistance
• Conference center
• Snack bar/deli
• Self parking (surcharge)
• Computer station
• Rooftop terrace
• Airport transportation - pickup (surcharge)
• Banquet hall
• Secured parking
• Outdoor entertainment area
• Wheelchair-accessible spa
• Wheelchair-accessible pool
• Accessible airport shuttle
• No accessible airport shuttle

Rooms Available

• Standard Double Room

  1 Double Bed

  237-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch plasma TV with satellite channels

  Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water

  Sleep - Premium bedding, blackout drapes/curtains, and turndown service

  Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead

  Practical - Safe, free weekday newspaper, and desk

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • Turndown service
  • Blackout drapes/curtains
  • HDTV
  • Free WiFi
  • Rainfall showerhead
  • Smoking and Non-Smoking
  • Bed sheets not available

• Standard Twin Room

  1 Twin Bed

  237-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch plasma TV with satellite channels

  Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water

  Sleep - Premium bedding, blackout drapes/curtains, and turndown service

  Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead

  Practical - Safe, free weekday newspaper, and desk

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • Turndown service
  • Blackout drapes/curtains
  • HDTV
  • Free WiFi
  • Rainfall showerhead
  • Smoking and Non-Smoking
  • Bed sheets not available

• Deluxe Twin Room

  1 Twin Bed

  355-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch plasma TV with satellite channels

  Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water

  Sleep - Premium bedding, blackout drapes/curtains, and turndown service

  Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead

  Practical - Safe, free weekday newspaper, and desk

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • Turndown service
  • Blackout drapes/curtains
  • HDTV
  • Free WiFi
  • Rainfall showerhead
  • Smoking and Non-Smoking
  • Bed sheets not available

• Deluxe Double Room

  1 Double Bed

  355-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch plasma TV with satellite channels

  Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water

  Sleep - Premium bedding, blackout drapes/curtains, and turndown service

  Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead

  Practical - Safe, free weekday newspaper, and desk

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • Turndown service
  • Blackout drapes/curtains
  • HDTV
  • Free WiFi
  • Rainfall showerhead
  • Smoking and Non-Smoking
  • Bed sheets not available

Guest Reviews

• Keane (1/5): - Absolutely nothing The place was located in the middle of a CBD town with Vomit on the road . The rooms were terrible and the elevators did not work - I had to walk down 12 flights of stairs. Everything about this place is different to what is put on Booking.com DO NOT GO HERE IT IS A SCAM VOMIT ON THE ROAD ELEVATORS DONT WORK EXTREMELY DANGEROUS AREA TERRIBLE FACILITIES.
• Freedom02739755962 (10/5): An Outstanding Stay at Reef Hotel Johannesburg - I had the pleasure of staying at the Reef Hotel in Johannesburg, and I would like to share my excellent experience. From the moment I arrived, I was warmly welcomed by friendly, professional staff who were always available and willing to assist. Their outstanding service truly made my stay enjoyable. The overall environment is remarkable: the hotel is clean, well-maintained, and offers a comfortable and relaxing atmosphere. The rooms are spacious, well-equipped, and provide everything needed to feel at home. As for the dining experience, I was pleasantly surprised by the quality and variety of the food. The meals were delicious, well-presented, and catered to a wide range of tastes, which added real value to the overall experience. I would highly recommend this establishment to anyone looking to stay in Johannesburg in a welcoming and high-quality setting. It is definitely a place I would gladly return to on my next visit.
• Thapelo (2/5): Stressful, although there staff member who tried their best to ensure that we were comfortable but the hotel is not well - Staff was helpful They were still busy cleaning the room when I opened the door after checking in, there was an odour in the carpet and bathroom area to a point where we asked to change rooms. When we got to the new room the aircon was not working and the next day we had no hot water. The breakfast was less than impressive. I definitely will not be going back
• Cyprian (5/5): - Nothing Old building
• Claudia (1/5): - Terrible: fake 4 starts Dirty old and dodgy
• Yana (6/5): -
• Mkhize (6/5): Urgent accommodation - Easy access Noise
• Reginald (10/5): - The tvs are old and exactly how they were 10 years ago
• lelanie (1/5): Bad experience - Nothing Rooms small, decor and interior dark and need maintenance, floors dirty, breakfast poor, location schetchy and clubs all around, very noisy right through night. Horrible experience. They did put us in better room. Still not great. Did not help. Couldn't sleep people partied all night. They claimed to be 4 stars. Will not even give it one. Bo warm water in bathroom. Not enough towls. Only 1. Manager not willing to assist even though booking.com told him to refund us. Did not feel safe with my children
• Fin (5/5): Urgghhhh… it’s complicated! - The location is really good in terms of proximity to different things in Johannesburg. The value for money is good. The staff are generally very welcoming. This hotel is right in the heart of downtown Johannesburg and whilst that makes it good by the standards of most places, Johannesburg is a really unique city. Downtown Johannesburg isn’t particularly safe for walking around. Although the Gandhi Square area is fine, anything much further north is definitely no-go walking wise. The area is generally under-invested in which in turn means the hotel is under-invested in. The elevators are unreliable, the room cleanliness is ok but not great and the food at the restaurant is overpriced for what it is. The staff make the most of the space but they are let down by a lack of proper maintenance and care given to the propert. It feels like a hotel with plenty of potential but this is NOT a 4-star hotel in the context of what most 4-star hotels would be. I would describe this place as being like a great 2-star or a mediocre 3-star which makes the value good but not great.
• Melusi (7/5): -
• Stephen (8/5): -
• Letticia (7/5): -
• Nicolas Michel (8/5): C'était bien. -
• Bongani (9/5): -
• faustina (10/5): - Cortesia e servizi Nulla
• Sabelo (9/5): - Room setup cleanliness and bar Not much But maybe a small mini fridge is necessary
• MARIA ELENA (8/5): Gracias por todo - El recibimiento Falta de luz
• Mpho (1/5): -
• John (8/5): - The hotel was affordable and staff nice, room and bathroom etc very good......... The buffet was just about lukewarm (as most buffets are) but staff etc very nice.....
• Uwe (8/5): Für eine Nacht ok und gute Lage - Zentrale Lage und Dachterrasse, kostenlose bewachte Parkgarage Leider nicht sehr gepflegt und alt. Restaurant könnte auch besser sein.
• Mondli (7/5): - The beds were comfortable and the room was well maintained The aircon was working well
• Herandien (9/5): -
• Nena (9/5): -
• Kenani (10/5): -
• Marius (1/5): Horrible - Awful location. I feel like people get murdered here Close it
• Gutshwa (10/5): -
• claire (8/5): Bel endroit en plein centre de Jobourg. Terrasse au top - Le roof top et l'emplacement
• Amanda (4/5): staff trying their best in a hotel that has potential but falls far short of its four-star claim and needs significant i - The hotel staff were friendly, professional, and genuinely tried to assist when things went wrong. The replacement room we were moved to was clean and comfortable enough for a short stay. The dining area itself was pleasant, and the location is convenient if you need to be near central Johannesburg. The hotel is in a noisy area with limited nearby amenities and a nightclub directly below, which meant disrupted sleep from loud music and drag racing into the early hours. Our first room was in unacceptable condition — unmade with visible vomit and bottles in the bathroom — though this was promptly rectified by moving us to a different room. The rooms are basic, with old beds, decent linen, no fridge, and maintenance issues like a shower door that didn’t close. Breakfast was mediocre and far from four-star quality, and several booking and service “glitches” added to our frustration.
• Maria Dolores (10/5): -
• Cat (2/5): Don’t bother booking - From a distance it looked ok It’s worn out. Shower leaver falling out of the wall. Bad lighting. Noisy guests that reception didn’t want to ask to be quiet at 11.30 pm at night as they’re having a piss up in their rooms. Location was rubbish. Not near anything.
• Nilza (5/5): - Cama confortável Localização
• Sithole (1/5): Awful - Nothing Couldn't get parking at the hotel. Had to park outside the hotel and walk back to the hotel
• srinivas (8/5): - STAFF ARE VERY COURTEOUS
• aylin (7/5): -
• Adri (1/5): - The location of the Hotel terrible. We end up going there and it was scary. We drove up Hotel parking, no security what so ever and we turned around due to surroundings and never even tried booking in. Lost our money, but for better. Booked in at Gold Reef City, bit more expensive but at least you feel safe and value for money.
• caroline_Diez (2/5): BELOW AVERAGE - After a 24 hour trip, the receptionist claimed she could not see my reservation. An hour later she sorted this out. Had she been even slightly experienced, she would have know what to do. 2. THe room was freezing and i had to move to another room at 2 30 a.m. 3. The breakfast was so so.. 4. The location is dangerous and not fit for walking anywhere alone.
• mjabuka02 (2/5): Smells horrible and filthy - There was a horrible smell consistently. The towels are discolouring and the bedding too. The chairs in the bedroom have stains. Channels on TV not playing, aircon not working.
• Govender (6/5): Overall, my stay at Reef Hotel was fine due to the employee (Joesph) && housekeeper (Noma). - The staff and housekeepers were very pleasant, welcoming && had taken extra care off me which I really appreciated. I was provided with a private uber for my last day && the gentleman was good && it was safe to travel with him. I didn't like that there was any tuckshops at the hotel or nearby. I never ordered any food from the restaurant because I felt the menu wasn't good and it was overpriced. The hotel was expensive per night cause there isn't any view, no malls around the area, I was also given a room which wasn't fully done up (the ceilings), the room needs extra lighting. Also, the rooms should have an air freshener. I would advise certain employees (excluding Noma) in the housekeeping department to pay more attention && be alert while cleaning up the rooms.
• Ludovic (5/5): - L’emplacement et le personnel. Hôtel vieillissant et mal insonorisé. Pas mal de choses ne fonctionnent pas, comme le téléphone, le chauffage ou l’eau chaude.
• Mutle (10/5): Exceptional -
• Silas (8/5): My stay was awesome 🤩 - The food of course. The staff and the location. A certain “Buhle” lady, she is amazing in customer service, friendly and welcoming and is indeed a face of the hotel. Might have traveled at a wrong time. There was no water for several hours every day. Sometimes when there was water, there was no hot water. It is winter! Apparently there was maintenance work on a main water supply. The staff were always helpful in managing the situation though, kudos to them 🙌
• Lentle (9/5): Superb - It was good
• Sindy (5/5): Passable - The staff was friendly,Jomo helped with carrying our luggage. The bed was comfortable. Breakfast was okay. The bath tub was dirty when we got there, toilet seat had stains, the chairs were dirty. Should consider changing the shower head.
• Tracey (6/5): It was OK - Size of the room Staff were friendly and helpful Beds comfy Shower ok Transfer didn't show up even after confirmation received... but not the driver's fault the hotel did not book... then the restaurant menu had most items removed so not much available.... fridge not in room but brought to room and didn't fit cupboard so took door off... location apparently not very good according to locals....
• Gosiame (7/5): Good -
• Dr. (10/5): Exceptional -
• Dr. (10/5): Exceptional -
• Vuyelwa (9/5): great location, delicious food and affordable stay - lovely location, glad I had the breakfast included in my stay but the bonus was hanging out by the rooftop with very affordable cocktails. 10/10 no complains
• ShakeIslam (10/5): Great hotel with amazing breakfast! - Great hotel in Johannesburg! Ideal location if you want to be in the heart of it all, close to Gandhi Square and other places of interest. Easy to get to the red bus meeting point by taxi, 12mins away. Room was modern and clean, with water, coffee sachets and milk provided each day. Hot water and water pressure is great! Breakfast was a splendid sight, lots of options, fresh omelettes made to order with juices and hot drinks too, plus fruit, pastries, and so much more! Staff are friendly and helpful, especially Nonceba from the dining area each morning, her smile makes the day start with positivity! The rooftop bar has great views of the city, and good music each night too! Great vibes at the hotel, thank you again!
• Terry (3/5): Poor - Nothing much. What I saw on booking.com is nothing compared to the actual place. We were given a different room. TV channels were very disappointing. . What I saw on booking.com is nothing compared to the actual place. We were given a different room. TV channels were very disappointing. We asked for halaal breakfast and ended up on the first morning with no breakfast. Second day we had McDonald's breakfast which was cold and dry.
• Lesego (10/5): Exceptional -
• Molobela (10/5): Exceptional - Everything about the place it's excellent Everything about it
• Gilbert (8/5): Very good -
• Felix (8/5): Johannesburg trip - The staff was friendly and very hrlful. The room was spacious and comfortable. The roof top lounge offers incredible views of the city. The restaurant provides an excellent breakfast buffet and dinner buffet if you so wish but the menu gives you other options. Nothing to do in the evening except drinks at the roof lounge.
• Mohammad (2/5): Very poor - They care for us on breakfast, we requested halal food which they arrange every morning. 1. The location is hazardous - All persons we met said we had chosen a dangerous hotel 2. The hotel was dark - they should add more light 3. The elevator - I think they don't do servicing. It isn't perfect 3. I was staying in room 612, which was very cool; for my brother, room 611 was ok. 4. I get cool water to bath
• Jolotie (10/5): Exceptional -
• James (7/5): Good - Hotel staff were very nice and helpful. Accommodation was very nice and the food was good.
• Turflo (8/5): Good place to stay, but they need to improve here and there. But all in all, a good place to stay - The establishment in general is good. Its location is very central, average of 7-minutes-drive to all the places we wanted to visit. The staff is welcoming. The breakfast is good. Lifts/Elevators are Very Old And extremely Uncomfortable to be in. The checkout process is not good at all, our check out time was 11h00, but our rooms access cards were blocked around 10h30 (While we were having a breakfast), we had to plead with the Room Service Lady to open for us at around 10h48 to take our stuff out. Totally uncalled for!!!
• Andreas (1/5): Bad - Didn't receive the room category that was booked. Room was dirty and loud, beds and duvets very short. The restaurant was empty, and there were dead insects in the food. We left after the first night and would not come back.
• Kekana (10/5): Exceptional -
• Daniel (8/5): - Wonderful room and more wonderful staff. There’s no doubt I’d stay again.
• Daniel (2/5): Disappointed Traveler - I've travelled to 40 countries over the past 20 years, and this was the most disappointing hotel experience. I was approached during an afternoon walk around the area by a local safety team patrol member to inform me that it was a high crime area and was offered an escort back to the hotel. The water system had problems my last 5 days at the hotel with intermittent outages daily and no communication plan from the hotel to the guests. The elevators were not always reliable, the weekend staff was not knowledgeable about the surrounding area, and the 1 night I visited the hotel restaurant, the majority of the menu was not available. If I had not prepaid for the hotel, I would have checked out the first day the water was not available.
• Kennedy (10/5): Exceptional -
• Mokwena (10/5): Exceptional -
• Gcwabe (5/5): Passable - Maybe you could get more entertaining TV channels? The TV. Nothing interesting playing on there.
• Moses (10/5): The food was awesome,and the rooms were well cleaned - Food,hygiene The lift 😂
• Martin (7/5): Could be better - Large room, comfortable bed,vig bathroom with good shower and hot water. Staff very nice and welcoming and helpful. My room was cold and the A/C and heating unit was not sufficiently powerful to heat the room. The lifts were old, slow and unreliable. I was not impressed with the food in the restaurant.
• Magdalena (9/5): Nice stay ! - People where really nice, the breakfast and all was very clean. Rooms were comfy ! The area is tricky
• Issa (6/5): Need to improve on housekeeping - The staff is really nice Bedding wasn't the best. No water provided for the coffee kettle. Not enough towels were provided. Had to ask for things a few times. Overall, it was not the standard of others 4 🌟 hotels I stayed at.
• Molefi (2/5): Wanted to cancel and get my money back and they refused, I left middle of the night to go sleep elsewhere. Horrible plac - Nothing really looked old and elevators didn’t look serviced. Staff were drunk and fighting. Apparently they had a closing party of some sort
• Mshotwana (10/5): Exceptional - Everything Nothing
• Pamella (7/5): Good - i like the bedrooms very neat and clean bathroom light did not work, and the lifts took a long time to open and some did nott work.
• K. (5/5): Passable - My car was parked save....and the was clean There was no Fridge on our rooms... Everything you want have fee...... Like room service.
• jeanmarcs605 (2/5): Run away as far away as possible - To be avoided at all costs. Absolutely horrible hotel, poorly maintained, aging, not in accordance with the photos... certainly one of our worst hotel experiences around the world. Nothing was in accordance with the promises (photos, descriptions...) on the booking site. The decor has aged badly, the hotel seems dirty, the elevators are sluggish and worrying, the card locks in the rooms no longer worked, forcing us to call a guard (and wait for him) each time we wanted to enter our room. On the roof, a roof-top bar reserved for a nightclub, the staff spoke very little English, difficult to make ourselves understood. The hotel apparently serves as a nightclub on weekends, also loud music until 4am, impossible to sleep. All the noise enters the rooms from outside and the corridor. The nightclub guests also rent rooms and so it's a constant parade through the corridors all night long of drunk people shouting and not respecting the sleep of the guests... we'll spare you the noisy sexual intercourse in the neighbouring rooms that results from this drinking. As for the restaurant, unacceptable! You are presented with a 2-page menu, but when you order, only 3 dishes are available. An absolute disaster. I advise you to book elsewhere. Anything but The Reef Hotel.
• Mavimbela (8/5): Very good -
• Lebo (10/5): Exceptional -
• Bame (5/5): Please improve and add more vatiety to your breakfast, - Breakfast was so disappointing, had no choice at all. Very disappointing The parking was such a trouble, going in and out was a nightmare because my car was very big.
• D. (9/5): Superb -
• Pako (8/5): Very good -
• Jade (4/5): Disappointing - The hotel has a bar on the 15th floor with good Alcohol prices and a good dj. So if u feeling a vibe you can do it in the same space of the hotel. The restaurant downstairs was good.food was nice service, which was excellent.staff is nice i would give a 10/10 here. This was great you had all you needed in the hotel and there was no need to go out. We went on holiday for a weekend. When we were two hours late from check in but our rooms wasn't done. Check in was at 2 we arrived at after 4, Then we had to wait 30mins for our Room Key as the room wasn't done. Which was upsetting as We came from the airport and am effective check in would've been great. The hotel didn't have towels there wasn't a towel in our rooms. The next morning we went to ask for towels but we didn't receive them we ended up showering using the pillow case in the hotel to dry us off with. As we went down to ask for towels the morning atleast one but two hours later it was never brought up. We left for the day and on return we were locked out of our rooms ..Our room keys didn't want to work to open our doors..we then had to go back down and ask what is happening. The day we checked out our lift wasn't working.We were on the 15th floor and had to walk down the flight of stairs to the nineth floor with our suitcase to get the lift that was working. This was terrible as being on holiday you want things as easy as a breeze it's the hole point of a holiday.
• Nengovhela (9/5): Superb -
• Nengovhela (9/5): Superb -
• Amarah (7/5): Good -
• Garth (8/5): Very good -
• Precious (10/5): Exceptional -
• Dragan (9/5): Superb -
• Vonile (4/5): Disappointing -
• Crystal (1/5): Bad - ABSOLUTELY NOTHING Food was terrible, location very unsafe, one towel given only for 2 People sharing a room, airconditioning was not working properly, elevators were not working, manager was called multiple times to assist but no immediate response. What the pictures depicted was not was delivered
• Caryn (1/5): Horrible. Will never stay here again or recommend anyone to stay here. - Nothing. Nothing was operational. Faulty lifts, the restaurant had no food. The phone in our room was not working either. Horrible HORRIBLE experience Nothing. Nothing was operational. Faulty lifts, the restaurant had no food. The phone in our room was not working either. Horrible HORRIBLE experience
• John (10/5): Exceptional -
• John (10/5): Exceptional -
• Thando (7/5): Good -
• Michael (10/5): Love it for me - Gratification.....every little thing was on point little noise from the neighborhood of jozi ....but as expected....Saturday nite life in joburg cbd....left my cellphone charger behind......hope to getting it some day
• John (10/5): Exceptional -
• Lufuno (7/5): Good -
• Thomo (8/5): Nice stay. - The lift was not working properly on the 11th floor.
• Sri (5/5): Nice hotel and staff but location is inner city. - Hotel amenities, friendliness of staff.helpfulness. Location was inner city. I did not know this at tge time of booking. Tge staff did warn us as tourists, to be careful when venturing outside. Tgey were very helpful in providing escorts to take us to local ATMS ETC. However there are no viable fast food or popular food outlets nearby. This nessitated us eating at tge hotel during our stay. The hotel could improve its food menu and availability. It's not the hotels fault that the location surrounding is quite desolate.
• Georgi (10/5): Friendly staff - Very friendly staff, clean rooms, nice restaurant and bar with amazing cocktails. I am recommend this friendly place.
• Sandeep (10/5): If you stay indoors then the property is good .. - The Hotel and The Staff are really good!!! The owner himself is very welcoming!!! The property is located in a not a nice location- Hoods of USA.

Photos