Aqua Bella - Hot spring Hotel
Location: 63 WenQuan Rd., Beitou, Taipei, 112, Taipei, TW
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Dine and Unwind - Indulge in delicious Taiwanese breakfasts at the restaurant or grab a quick snack at the cafe, available for your convenience.
Convenient Amenities - Benefit from a business center, express check-in, and 24-hour front desk services. Enjoy the ease of a roundtrip airport shuttle and complimentary on-site parking.
Luxurious Stay - Relax in one of the 31 well-appointed guestrooms with modern amenities, including complimentary Wi-Fi, LCD televisions, and deep soaking bathtubs in the private bathrooms.
Immerse yourself in the tranquil surroundings of Aqua Bella - Hot spring Hotel. Book now for an unforgettable stay amidst the beauty of Taipei's Beitou district.
Important Information
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-out is available.
Policies
Check-in: 05:30 PM - 02:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Check-in is 10 PM as listed in designated room types.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Wheelchair accessible
- Elevator
- ATM/banking
- Breakfast available (surcharge)
- Smoke-free property
- Express check-in
- Free self parking
- Airport transportation - pickup (surcharge)
Rooms Available
-
Classic Room (Check-in after 22:00)
1 Queen Bed OR 2 Twin Beds
463 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), and free bottled water
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Bedsheets provided
-
Superior Room (Grace, Check-in after 22:00)
1 Double Bed
284 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), and free bottled water
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Bedsheets provided
-
Classic Room
1 Queen Bed OR 2 Twin Beds
463 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), and free bottled water
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Bedsheets provided
-
Superior Room, 1 Double Bed (Grace)
1 Double Bed
284 sq feet
Internet - Free WiFi
Entertainment - 32-inch HDTV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), and free bottled water
Sleep - Select Comfort bed, a down duvet, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- HDTV
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- Deep soaking bathtub
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
-
Deluxe Room (Vogue, Check-in after 22:00)
1 King Bed OR 2 Twin Beds
534 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), and free bottled water
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Bedsheets provided
-
Deluxe Room (Vogue)
1 King Bed OR 2 Twin Beds
534 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), and free bottled water
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Smoking and Non-Smoking
- Bedsheets provided
-
Standard Double Room (Garden)
1 Double Bed
142 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), and free bottled water
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Free WiFi
- Down comforter
- Deep soaking bathtub
- No cribs (infant beds)
- Bedsheets provided
Guest Reviews
- Rhonda (6/5): - Rooms have very little sound proofing, loud repetitive noises into the night. List of many rules in the room made it so we felt uncomfortable to do anything in room. Hotel located on very narrow, steep road.
- Verified traveler (6/5): Good bedroom and hot spring area but cold! - The room was modern, clean and functional. We got an upgraded hot spring tub area and it was nice and large. The hot spring tub comfortably fit 2 people and was great to soak in . The one problem was that there no heating in the rooms and Beitou was 10 celsius that night. The heating function on the climate control was not working. Asking the staff about it, they offered another duvet which we accepted but that was not enough. We were shivering in the room! Late at night we eventually went to a local store and bought a mini heater to keep ourselves warm. In normal Beitou temperatures, the room would have been good (5 stars) but during cold times, it is 3 stars.
- Qiru (10/5): - great location and great, helpful staff. breakfast options are not very big but plenty to enjoy both western and Taiwaness style breakfast. Very good dinning room. The staff was winderful to help me merge 2 reservations without actually check out then check in. Thanks!
- Cheng Kiat (10/5): - Wifi is a bit weak but other than that everything was amazing! Big shoutout to Elaine who handled our check in and guide us to the lift. You made a difference. đ
- Tai (8/5): - It is a very neat and clean place. We enjoyed a wonderful hot spring bath. The location is very convenient. You can taste local snacks in the surrounding market. It is highly recommended.
- Judy (6/5): - The room condition was okay but dim. The toilet/shower light is hidden in a corner, took us a while to find it. The power point is not enough - there are only 2, and one of it was situated in a weird location, close to the floor. The reception desk is unmanned most of the time and there is no one to help you with the luggage (up the steps from the pavement). The mirror in the toilet has a number of rust spots on it which totally spoilt the aesthetics of the room. You can only check in at 5.30 pm which is unusually late. My skin felt very itchy after my stay so I am not sure whether it was the bed or just something that accumulated and broke out after staying at various places prior to Aqua Bella. But the rest of my prior accommodation were all very clean. The in-room jacuzzi was the best part of the hotel stay. The fusion breakfast we had was also quite nice. The hotel also recommended a driver to take us to Yang Ming Shan and back to Taipei. It was expensive and he wasnât very good. I would not stay at Aqua Bella again.
- Bernard Joseph (8/5): - I love the place, honestly the only thing lacking on this is the toilet having a bidet but other than that the hotel is perfect.
- Julie (2/5): - I would never stay here again. The hotel was at best a 2 star and I am not sure how it was fabricated to be 4 star. It smelled bad (rancid chicken fat is how I would describe it), there was mold everywhere on the glass, calcium build-up all over, and the shower set up was rusted - and I was supposedly given a better room. The sheets were bleached with harsh material that made my body itch, I could not sleep and checked out ASAP the next morning. The girl from the front desk however was great, she cared enough to take care of the issues.
- MICHAEL C C (10/5): Excellent Spa - Excellent service and really enjoy the spa
- Miu yin (10/5): A+ - Everything so good, service wonderful
- Agnes (10/5): Big, beautiful and comfy room - BIG room with great hot spring in the bathroom! Our room is upgraded to a suite which has 2 big beds.. extremely comfy!! Although the price is a bit expensive but the room worth the price! Suitable for family with elderly to relax and enjoy the holiday!
- Verified traveler (10/5): - Great stay at Aqua Bella. Clean, spacious, nice breakfast, nice in-room hot spring, great service of staff. 100% recommended.
- Patricia (10/5): Delightful Hotel - We were very happy with this hotel. The decor is very tasteful (Japanese-style) with fresh flowers on every floor. The ambience is subdued and calming with quiet music piped to public spaces. Breakfast is an extensive selection of Western and Asian dishes and very tasty (if all cold). The private hot tub is large and the hot spring water is piping hot. We arrived 3 hours early and after only an hour of waiting in the dining room, we were given the key to our room which had been upgraded from the Garden room to a Classic room. Very nice! Much larger than the Garden room. The bed is comfortable and the linens crisp. The hotel is a short walk uphill from the main street where you will find the Tokiya and other restaurants and massage salons. The Thermal Valley is a 15-minute walk away while the Beitou Museum is more like a 25-minute walk away but all uphill, right beside the Grand View Hotel. We recommend this hotel.
- T (8/5): - Splendid vogue room. Will come again. Pity there was no ramp at doorway, had to carry lugguage up stairs. Bathroom robes would had been a great addition.
- Eling (8/5): - stayed 5 days there, everyday same breakfast. fast check in & out.
- KIN H (10/5): Very Impressive Hot Spring Hotel - We were upgraded to the best guest room (only 2 in the hotel). Room was very elegant, clean and spacious especially the hot spring tub. Reception was very helpful and friendly. Included breakfast was very selective and peaceful. Balcony was very nice and cozy. Would like to suggest the glass shower door shold be longer so water will not splash to the toilet area.
- AA (10/5): Nice hotel close to town - Booked this hotel with private hotspring during summer season, when hotspring is not that popular due to hot weather. Staff allows us to early check in and gives us free upgrade of the room (from Garden room to Classic room). The room is large and comfortable. Free water, pocari and fruits are given as gifts. The washroom and hotspring tub are huge. Water comes out fast for the hotspring tub. With windows open the ventilation is acceptable with just mild sulphur scent. I think the drawback is that the coloured pillow are not washed frequently. There are 1 large and 1 small red/ brown pillow which kept some oily smell there, so I dare not to use them and instead just sleep on the white one.
- Verified traveler (8/5): Satisfying stay - This is a rare instance where the hotel room actually looked better than what the photos show. We didn't get an upgrade and the perks (wine? dessert?) that other reviewers got, but still we were happy with our stay. The room was huge and breakfast was great too. The tub was large enough to fit a couple.
- Verified traveler (6/5): - The room was too dark overall and it was quite noisy that you could hear clearly the dogs barking outside. There are no actual open windows behind those curtains; it would be nice and important to have some sunshine. Oh, and cranky floor...well, the overall service was very nice, though I didnât really like the idea of leaving the cardkey to the counter when we went out for awhile
- Jay (6/5): - Location wise is convenient but the toilet arrangement was disappointing as there was no place for you to hang your clothes. And the gym was also not quite a gym with a body shaker machine and a cycling machine. The business Centre comes with 2 computer but only has one keyboard attached that has A and Z not working.
- Ka-hon (4/5): Expensive for the hotel - Room so cold n Breakfast not variety
- Grant (10/5): Very pleased with our stay - Courteous staff. clean room. awesome breakfast! the best hotel we had on our trip.
- Andy (10/5): Great service, clean and well kept hotel - We had the garden room that come with attached hot spring tub which is fantastic. You paid for the hot spring as the size of the bedroom is rather small. The breakfast was simple but tasty and wonderfully prepared. Very comfortable hotel to stay and to relax. MRT is only 10mins walk away.
- Chan Fai (10/5): Nice - The location is not really near to the metro station and it took me sometime to find out where is the hotel, but it is acceptable. The temperature of the shower is not stable. Besides that everything is so good. It's clean and comfortable and the services are also good. The spa is nice as well.
- uk (8/5): nice Onsen hotel - Nice onsen hotel with this price range, the in room onsen is clean. my only concern is due to the humidity of the room is so high and many décor is make out wood. It gives an unpleasant odor of damp wood smell.
- Verified traveler (8/5): - The hotspring tub was good. Good for couple stay. Do take note of the check-in time, could be written as a fine print, so be careful.
- MICHAEL C C (10/5): Fantastic and romantic spa - Value for money and very convenient to access MRT and food places
- Jennifer (10/5): Surprising Gem!!! - We got a free upgrade to Classic room although we booked a Grace room. Very courteous staff, very clean room, good coffee and breakfast spread. Hot spring tub in the room was amazing. Surpassed all our expectations in all areas and highly recommended.
- Verified traveler (10/5): - The hotel is comfortable, clean. The staffs are nice. Breakfast simple but still good. Although without any other facilities beside hot spring, but i don't stay in the hotel most of the time except back for rest. Good location, very near to mrt and marketplace.
- Michael (10/5): Very nice hotel - Hotel was very clean, enjoyed the spa. Got an upgrade to a bigger room for free. Excellent. Need a bit of walking distance to the hotel from MRT.
- chienyao (10/5): - For the room, it smells something...And the breakfast was really great.
- Verified traveler (10/5): A nice hot spring hotel in the middle price - Originally booked Standard Room but got an upgrade to Classic Room Location: close to MRT, less than 10 minutes walk, local restaurants around Room: the bathroom is large with a big bathtub for hot spring as same as the picture, suitable for couple
- Happy Traveller (8/5): Comfortable Small boutique hotel - Excellent service from all the staff, wonderful hospitality. Loved the room which had 2 comfortable queen size beds, coffeemaker, complimentary wine. Best of all is the huge bathroom and private onsen which can seat 4 people.
- Verified traveler (8/5): spa room - Amazing room for couple but need to walk up a steep road to get to the hotel.
- Winifred (10/5): Relaxing and comfortable stay, nice staff! - The staff are extremely polite and helpful. Every day you get the room cleaned with new slippers, bathroom stuff, fresh fruits and drinks. Also, they give you the sweet soup when you get back to hotel at the end of the day, which is so nice! Though the hotel does not have public hotspring facilities, the one inside the room is awesome. The environment is neat and quiet. The transportation is very convenient as well, which takes only a couple of minutes to the transit station. Many bus routes are available nearby which can get your through the central Taipei. My boyfriend and I spent a very relaxing and comfortable stay here! It would be more than perfect if there could be more breakfast food options.
- Jammie (10/5): Relaxing stay - Friendly hotel staff and comfortable room. Surrounding was a little noisy.
- Angel (6/5): Nice and cozy hotel close to Metro station. - Nice and spacious room with comfy queen bed. Has a big bathroom with big tub for hot spring bath.
- Mitchell (10/5): Excellent family hotspring hotel - The room was clean and spacious. The in-room hotspring bath was awesome. Would definitely visit again. The bonus was the free parking, which is a rarity in Beitou area.
- Verified traveler (8/5): - Relax and relax
- Verified traveler (8/5): cosy boutique hotel in the hot spring area - There is a mineral spring inside the room so we can enjoy the privacy of it.
- Richard (6/5): - Our second stay at Aqua Bella. Unfortunately it was not the same unforgettable experience in 2014. This time, the bathroom ceiling leaks and droplets of water and paint came down on the toilet bowl and nearby areas. The shower was rusty. Front desk not very helpful except they keep repeating the phrase 'welcome' and 'thank you' but not sure if they are sincere. Don't think I will dare to recommend my friends there for now, at least until they upkeep the place and improve front desk service.
- Shi Man (10/5): Great, and clean hotel for hot spring - I traveled international for business and tried to find a hotel with hot spring to relax. This is a great, clean, and quiet hotel during my 2 night visit. The hot spring is really help, and the tub is very clean. The location of this hotel is very close to restaurants, shopping, a small night market and scenery, all within 10-15 mins walk. I also like the self laundry service inside this hotel. They have wonderful service and served me as VIP to upgrade my room (I did not know how but happy to have), with a bottle of free red wine. This hotel may be famous for local couples or dating. If I tried to find something to say about, the room door is very difficult to shut, free breakfast is cold, but these wouldn't bother me at all to give it 5/5 stars.
- SIO WAN (8/5): Good value of money - The hotel gave us free upgrade, however, the AC of the big room was leaking so we got the original room at the end. The shortcut from the MTR to the hotel is next to 'Wellcome' supermarket. Overall it's good!
- Francis (10/5): Nice Room - We have an Upgrade Room. Room is nice and clean. There is a 7 Eleven across the Hotel. Hotel is a Pokémon Stop. There are many Pokémon Players in the Neighbor. Hotel is close to MRT and Beitou Hot Spring Museum and Thermal Valley. Breakfast is good. Hotel Staffs are friendly and helpful. I will definitely stay at this Hotel if I visit Taipei
- Esther (10/5): Friendly staff and good service - This was our 2nd time staying in this hotel. We were given free upgrade to a spacious room for our 5 days stay. The room is clean and staff are polite.
- Verified traveler (4/5): Not a comfortable stay - Had a free room upgrade on arrival, which was nice, however, towel was dirty, bathroom design was awkward, hotel corridor had a wired smell, hotel was close to the city centre, but you need to climb a very steep slope, overall, quite disappointed.
- Stephane (2/5): Dreadful location for an overpriced hotel - Overpriced hotel in a dreadful location. Check the surroundings before booking. There are far better places to stay with a nice view in the vicinity.
- Kitty (8/5): Relaxing & comfy hot spring hotel - 2nd time staying at this property, got a free upgrade this time. Property is well maintained, love the hot spring water tub in each room. The only thing that didn't work right was the lock to our room.
- JUNG-HUA (8/5): Jet lag - But giving the counter room key once you go out and knock our door at 9 to 9:30pm for delivering the snack, this caused the privacy problem, specially I have jet lag and sleepy at the moment
- Fuji (8/5): Pleasant weekend stay - Was greeted with warm welcome after late checkin around 11pm. Pleasantly surprised with an upgrade. A great way to celebrate our wedding anniversary. room was spacious with hot spring spa in the privacy of our room. Nice way to end the day after many hours of sightseeing and walking. Breakfast was decent, mixed between Chinese and western with limited spread. As the hotel is small, the breakfast area is understandably small.
- Verified traveler (8/5): Good spa right in your room - Room is well maintained and clean. We got a free upgrade. Breakfast spread a little lacklustre. Staffs are attentive.
- Verified traveler (10/5): Pleasant experience - Good facilities, big and comfortable room, good breakfast & desserts provided at 9pm
- Terence (8/5): Spacious & comfortable but still feels local - Overall had a great stay. The requirement to leave key at reception was a bit old fashioned, as was the use of breakfast coupons. Breakfast itself was O.K: coffee was fresh from machine, but food selection was limited, although offered both Chinese & Western items. Nonetheless, was fine as a start to the day. Staff were friendly. 'Gym' had just two machines: cycling & some weird body shaker thing. For non-gym buffs like me who just want to do "something" to exercise, this was fine. Did not see anyone else using them throughout stay. Ample supply of mineral water. The spa was spacious and clean. I did not try any other so cannot compare the water, but you could certainly smell the natural minerals in the supply (though I feel it could have been stronger). Don't know if concentration would be higher if dipping elsewhere or if this is a standard supply. I did not book entry level room, so had a window, but when closed you could not see a view: there was a blue covering that blocked it all. Maybe part of some huge poster / decoration on the building exterior. All in all, still had a great stay.
- Verified traveler (10/5): Great hotel stay - Staff are extremely polite and helpful. Room was upgraded for free and nice touch by sweving tang yuan to us. 7-11 just opposite the hotel. Bathroom was also extremely spacious and lots of amenities provided. The mini bar of water and can drinks was free too! Only downside is the late checkin time of 5pm and the steep climb to get to the hotel.
- Justin (8/5): A relaxing stay!! - A great hotel with personal hot spring tubs in the middle of Taipei's hot spring area. We received a free breakfast served from 7-10AM and complimentary dessert around 9PM. We had a very relaxing and enjoyable time.
- CK (10/5): Nice hotel - The hotel is well located and within five minutes walk from the station. The room is clean and tidy.
- Tony Chow (8/5): 2 nights stay - Room is comfortable and clean, location not convenient as you have to climb stairs up and walk up a steep slope before you reach hotel. Hot water supply at shower is weak. Night dessert is endorsable.
- ERIKA (8/5): - Hotel location is within walking distance but will take a bit effort to go if you have big luggage and no ramp for the luggage at the hotel entrance but staff are helpful. it's a small boutique hotel, room is comfy and we were provided with local dessert on daily basis (sesame ball) which we didn't expect so it's a good bonus.And the private hot spring tub is nice addition after long day exploring Beitou area.
- Verified traveler (10/5): Doing Nothing - Relaxing and doing nothing
- Yasu (8/5): Nice hotel to enjoy hot spring bath - This hotel was very nice. Much more so than l thought. I stayed 2days. I requested mid-night check-inïŒAM2:00ïŒ. But I was late the time in fact .The Hotel staff had been waiting for me. Some of Hotel staff can speak Japanese and others can speak English. Break fast was good. Bath was so great and filled up in about 5 mins. Free bottled water and bottled oral-rehydration-solution drink. Time fromTaiwan Taoyuan International Airport to this hotel was about 25~30min(mid nightăby taxi(1200TWD) ). Time from Xinbeitou station to this hotel was about 5min( by foot & going up to stairs).
- Verified traveler (10/5): - The staff at the front desk spoke fluent Japanese at check-in. Bathroom is spacious with a large nice bath tub with sulfur hot springs. There were complimentary water, sports drink, fruits, coffee and tea, and some snack. The king bed was good. It was great experience staying here. I will definitely come back.
- Yi Wen (10/5): Amazing room, Excellent service - Amazing room, excellent service! I can't recommend this hotel enough! Will be back again!
- Verified traveler (10/5): - Good service of the front desk staff. Near the MRT station.
- Man Wai Joey (8/5): - The bathroom need renovation and maintainence.
- Verified traveler (8/5): Relax stay with hot spring - Hot spring bath setup in room was good. Guest service provided by hotel was very good. Free wine and drink with night snacks. Short walk to New Beitou MRT Station, although a little bit of up slope and a flight of staircase along the shorter route.
- Anonymous (4/5): A Convenient Hotel Near MRT, But Nothing More - If you are looking for a hotel with private hot-spring tub and close to the New Beitou MRT, this one is for you. But be wary of the cleaniness. Hairs found on the duvet cover, stains in the closet and water puddles in the hot-spring tub when we checked-in. Staffs were sincere, but the hotel arrangements were dreadful. We were asked to return our only keycard to the concierge if we leave the premise; and they had ignore our decline for the free desserts (was brought into our room while we were away). Also, breakfast was unsavory. Aqua Bella is more of an inn than a hotel. We feel a bit deceived by some online pictures and reviews; or perhaps we were unlucky this time. Nonetheless, we do not recommend this hotel.
- Petula (10/5): A hotel worthwhile to revisit - This is a really good hotel with excellent room condition & facilities, free breakfast is a surprise with enough varieties to fit your different basic needs. Only to comment is the location which is kind of inconvenient, it is located on the slope without nothing special around it.
- Verified traveler (6/5): - Bad check in time of 10pm is standard hotel practice. Be careful of booking options, and check with hotel. Booked a 5pm check in room specifically, and luckily checked with hotel prior to arriving. Was informed it was a 10pm check-in despite reservation confirming the 5pm time. Make sure you check! Room was good size, and spa was good size as well. However bathroom layout meant any shower taken would result in entire bathroom getting wet including area around toilet. Only 2 small hand towels, and 2 medium bath towels supplied. No bath robes supplied which would have been good for a spa hotel to provide. Staff not entirely helpful although ok. Have stayed in better hot spring spa hotels in Beitou, and room price seemed to be more than what it was worth. Overall the hotel was ok, but there seems to better options in Beitou at comparable prices.
- Verified traveler (8/5): Incredible staff - When I arrived. I was a bit put off with the 5:30 check in. Taxi getting lost and I was grumpy. Coming from the city of Taipei. I was use to all the city's conveniences. Now driving an hour to the hot springs town of Beitou I was expecting zen and tranquility. Arriving to the hotel, the staff were really apologetic about the late check in ( which was stated- not a surprise). The manager did her best to put me into a room immediately once she found out I was not feeling well. She even arranged a massage for me per my request. Arriving into my room, I was not happy initially because it was dark and had no windows. Again, I was grumpy. The hot tub was amazing! It was big and the temparature was perfect. It took all my grumps away. And hour later my massage lady came and omg, she was amazing!!!!!!! Best massage in all of Taiwan. Now it's dinner time. After a massage and feeling sick with rain threatening. I was so not in the mood in going out. But I yelped and found a local restaurant that looked amazing. I went down the the lobby to ask for directions and asked if the front desk lady to order for me for a pick up since my mandarin is crap. I only had $700 left to my name and I told her that. Man, not only she ordered my food, she talked them down in price and had it delivered!!!!!! It was the best meal ever. She came to my room with the food and necessary utensils. I gave her all my money and more USD. Awesome hotel. Spectacular staff and hot tub. Will definitely return.
- Verified traveler (8/5): Overall good - Nice room conditions
- Ronald (6/5): Aqua Bella, Beitou Area. - Room smell of smoke, no windows, needs renovation! Wouldn't stay here again. Breakfast was decent.
- Esther (10/5): Nice Hotel - We stayed for 2 nights. The overall experience was excellent! The location was convenient, room was clean, counter staff were polite and helpful. Breakfast spread was good. Will definitely recommend this hotel to others.
- WW (8/5): Nice hotel, clean room and helpful staff. - Very pleasant stay in this hotel. The breakfast was out of expectation. The staff were helpful and courteous. The overall facilities are good enough. Even though there's typhoon, our hotel was not being affected much. Definitely increditable and impressive.
- Kelvyn (10/5): Unforgettable moment - Both me and my partner had a great stay there. Able to have privacy, shower together and soak in the hot spring water is definitely a 1st time for us.
- Yiep Soon (10/5): Excellent hotel - Excellent Hotel that meet all our requests. Room and service by hotel staff was good, they took pains to clean the hot spring tub to ensure that it is cleaned and disinfected for the next guest. Breakfast was good. Location was excellent, 7-11 just across the road, metro just round the corner, about 10mins walk.
- Chau (10/5): An Excellent Hot Spring Hotel - Excellent service. The hotel receptionists were helpful and considerate. Good renovation. Hot Springs water was comforting. Many souvenirs were given. Full range of breakfast buffet. The only thing is that it was quite difficult to reach. We will absolutely stay at this wonderful hot spring hotel again.
- WAI PING (10/5): couple's choice - very clean room with a large bathroom. quiet and comfortable atmosphere. friendly service. my bf and i enjoyed the stay very much.
- Nguyen (8/5): Good relaxing stay - I liked the bath tub. It's so big that can fit 3 people without a problem. Breakfast was so so, walking distance to train station. They gave me rice ball dessert every night during my stay and the welcome gift was generous with 1 bottle of red wine.
- Franz (10/5): - Huge bathtub, directly connected to the hot spring of Beitou. Very friendly staff.
- Mark (10/5): Excellent stay - Despite the late check in at 22:00 which was only disclosed after confirmation and payment, the overall experience was excellent. Upon arrival we were immediately upgraded and awaiting us in the room was complimentary snacks and wine. The room was stunning with a huge hot spring bath that filled very quickly. It was all very clean and, after reading reviews from other hotels, this was definitely worth the extra. Breakfast was also included and was good too.
- Tat Cheong (10/5): Perfect choice! - Very customerized! Excellent services, good conditions, shall recommend any Taipei visitors to try!
- Verified traveler (6/5): if u hv no visitors, it's okay to stay here - The room was nice with a large tub, and they provide fresh fruits and late night hot snacks every night. There was free bottle of red wine and sparkling water. The hotel was nicely located near the MRT. The area is nice. These are the great features of the hotel. However, the hotel had a policy where visitors could not stay for more than 40 minutes in the room. The staff told me if my family wanted to chat with me for more than 40 minutes, we could chat in the dining room area. Who wants to have a family conversation in a public dining area? The dining area is not comfortable and had no privacy. Visiting time of 40 mins was not written on the hotel information when I booked the hotel. The front desk also did not mention such policy when I checked with my family. Only 40 minutes later they called and informed us the guest visiting hours were over. I was like, is this a hotel or a hospital? My family visited me at the hotel, and we could not stay in the room to chat. The front desk staff told us because they didn't want the guests to take a bath in the room. Because of such policy, the front desk was constantly monitoring guests going in and out of the hotel. Every time you walked by the front desk, they wanted to know your room number. I felt like I was either staying in the jail or a hospital. Even at the hospital you could go in and out of the front door without someone asking your hospital room number.
- Bernadette (10/5): A Comfortable Hotel - We got to stay in Vogue Room which was extremely spacious with a small, separate sitting area in front of the bathroom. Room was modernly furnished with furniture of simple designs, dimly lit and with a trendy feel. Comfortable king size bed with soft, fluffy, warm blanket and the mattress hardness suited our preference. But room had no view as all windows were of opaque glass and heavily curtained to block out the flashing neon lights at night (part of the Hotel's decoration). Carpet in corridor was a bit tired . Hotel was situated half way up hill among residential buildings but there was a shortcut by walking up stairs and slope (next to Family Mart) which would be difficult with luggage. So, suggest taking a taxi to Hotel, turning in to one-way Wen Quan Road at its beginning (i.e. in front of Wellcome and Family Mart at the junction of Xinbeitou Station). A bottle of complimentary red wine on arrival together with daily fruit and water replenishment plus nightly dessert (Tong Yuen). Breakfast was good, better than expected after reading some of the negative comments. Warm congee with different small condiments, fresh bread, salad and fruits, both Eastern and Western food, though of small selection but with the necessary varieties and good taste. Fast, free wifi both in room and common area. The only drawback I could think of was the late check-in time.
- Tin Yan (10/5): perfect - Excellent stay. Perfect service. Probably the best hotel i have stayed in Taipei.
- Haimeng (10/5): Fantastic hot spring experience - A hidden gem. My wife and I took 4 year old daughter for two night stay. Wonderful experience. In addition to complimentary wine, Nespresso, in room hot spring (giant), the breakfast was also quite to our taste. Don't miss the coffee during breakfast!
- Wai Keong (8/5): Nice but... - Large in-room hotspring bath about 6 by 10 feet and 3 feet deep. Hotel provided FOC, a nice bottle of red wine, tang yuan & seasonal fruits. A coin-laundry is available on the 1st floor. A must visit to the Day & Night markets nearby to soak in the local atmosphere and try the local food. Be FOREWARNED that accessibility to and from the hotel will be tough for most, even without luggage, as it is located on a steep hill. Getting a parking lot is difficult. If driving and arriving BEFORE check-in time, request the hotel to allow you to park your car at the hotel. This will allow you to spend your time visiting the Beitou Museum (nice), public bath, etc. and trying put the local cuisine. Exercise caution when providing your credit card details to the hotel to cover incidentals. Two weeks after our stay, I received two separate room charges by the hotel! The matter is now with the bank to ensure that my credit card is not compromised.
- ka wai (6/5): 10pm check in - Not good for stay overnight. It normally allows check in after 10pm.
- Tina (10/5): Nice Hotel and relaxing - Good experience with complimentary Red Wine, midnight simple snack
- Daniel (10/5): Nice hot-spring hotel - Excellent environment with excellent service, facilities in the room are very good, staffs are friendly.
- Verified traveler (6/5): Hotspring hotel - Hotel stated Hotels.com booked us for 10pm arrival and showed us an email. Fortunately had kept email with 5pm arrival time. Still front desk forced us to wait 3o minutes while they "called" Hotels.com. Eventually they booked us into a "Classic" room. Hotel insisted in the morning, that Hotels.com had booked us a 10pm arrival. Hotel provides an evening dessert to the room, the breakfast buffet is good, comfortable bed, bathroom is large with deep soaking tub which fills hotspring water from separate faucet. No detectable odor if indeed hotspring water. If you book this hotel, the shortcut from the MTR is to walk in front of the KFC, and cross the street. A little to the left is a stairs that walk up to another street, then just up to the corner is the hotel. Much shorter than what appears on the map.
- Yin Lun (8/5): Not valuable - Only allow to check in after 10pm becoz of we were purchase in a special rate on hotels.com, the latest check-in time I have never met! The room was clean and tidy enough but it located on the ground floor which is the same level of the reception n the public toilet. No shuttle bus travelling between the subway station n hotel, it was a bit complicated for 2girls who were carrying 2 big luggage when going uphill n upstairs.
- Verified traveler (10/5): nice clean hotel and front staffs - good friendly staffs. great service. up grade to a larger room. We really enjoy our stay. Very clean and well kept. The only thing I have question about is the type of clientele that they have because they literally have to list out how much every little things costs from towel to soap dish etc. as if people who goes there would really damage or take/steal their things. We travel a lot and stay in many four or five star hotels but have never encounter any hotel having to list out the price of all those little items including the tissue holder, soap dish. Not a classy feel!
- MEI HING (10/5): Nice mini-hotel - Nice mini-hotel, close to rail station and bus routes. The hotel is surrounded by local buildings, so it is no view. The decoration of the hotel and the room are nice and modern. The bathtub with hot spring water provided is very good and convenient if people really want to enjoy the hot spring water. Good idea for all the bottle water, fruit, soft drink and red wine are free. It is better if the check-in time is 3 pm or 4 pm.
- Charles (8/5): Read the reservation form from Hotels.com - Make sure you pay attention to the confirmation email and CONFIRM the check in time. We missed the little box on the reservation form about the 2000 check in time and the confirmation email stated a 5:00 PM check in time. The hotel staff did take care of us but it was out of the goodness of their hearts. Location of the hotel is in the middle of a residential neighborhood with a Seven-11 across the street. All the resturants we found were several blocks away. Everything else about the hotel was great.
- Verified traveler (8/5): Pleasant surprise :-) - Pleasant stay. Altho booked online w check in aft 10pm, they acceded to request and room was ready at 7pm. Welcome gift of red wine and daily dim sum at 9pm were wow factors. Only thing, hotel on top a steep slope.7 eleven opp hotel is convenient.
- Queen (10/5): sweet services - the service is really great. we got an upgrade offered by hotel. there is also sweet soup and red wine as a welcome gift. the spring is awesome and it is very sweet that they offered drinks so that you could hydrate after doing the spring. the bathroom is fantastic and the utilities are all good and amazing. the location is ok. around 10 mins walk to MRT station. breakfast is really tasty too. i will definitely stay with them again!
- Mike (10/5): Great stay!! - Room was clean and everything was great. Location was a 5 minute walk to everything Please note of the check in times especially in high season
- Verified traveler (10/5): Nil - Very comfortable room, staffs were friendly and helpful, location wasn't bad, overall stay was satisfied, would strongly recommend to friends.
- Verified traveler (10/5): Big bed, nice private spa. - Nice and comfortable.
- Jeanne (10/5): The service is very nice and excess my expression. - The staff of hotel is very polite and helpful. The room is big but the bed is a little bit short. May not suitable for tall person.
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