San Polo Design Apartments

Location: San Polo 2357, Venice, VE, 30125, Venice, IT

Star Rating: 7.2 Stars

Property Type: Residences

About this Property

Important Information

Policies

Check-in: 03:00 PM - anytime

Check-out: 10:00 AM

Instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. Guests must contact this property 7 days in advance to arrange check-in. Reception hours are 8:30 AM-6:30 PM on December 24, 10 AM-8 PM on December 25, 8:30 AM-8 PM on December 31, and noon to 9:30 PM on January 1.

Amenities & Facilities

• Free WiFi
• Wheelchair accessible
• Multilingual staff
• Smoke-free property
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Standard Apartment

  2 Queen Beds

  807 sq feet

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Premium bedding, a down duvet, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board and wardrobe or closet; cribs (surcharge) available on request

  Comfort - Air conditioning and heating

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Bidet
  • Toilet paper
  • Shampoo
  • Premium bedding
  • Separate dining area
  • Free WiFi
  • Down comforter
  • Private bathroom (not in room)
  • Bedsheets provided
  • Soap

• Standard Apartment, 2 Bedrooms (Apt 3) (check-in online))

  2 Queen Beds

  807-sq-foot individually decorated room, balcony with city views

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Premium bedding, a down duvet, and bed sheets

  Bathroom - Detached private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board and wardrobe or closet; cribs (surcharge) available on request

  Comfort - Air conditioning and heating

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Microwave
  • Dishwasher
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Bidet
  • Toilet paper
  • Shampoo
  • Premium bedding
  • Separate dining area
  • Free WiFi
  • Down comforter
  • Private bathroom (not in room)
  • Bedsheets provided
  • Soap

• Classic Apartment

  2 Queen Beds

  807 sq feet

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Premium bedding, a down duvet, and bed sheets

  Bathroom - Detached private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board and wardrobe or closet; cribs (surcharge) available on request

  Comfort - Air conditioning and heating

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Microwave
  • Dishwasher
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Bidet
  • Toilet paper
  • Shampoo
  • Premium bedding
  • Separate dining area
  • Free WiFi
  • Down comforter
  • Private bathroom (not in room)
  • Bedsheets provided
  • Soap

• Standard Condo, 2 Bedrooms (Apt 5) (check-in online))

  2 Queen Beds

  1023 sq feet

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Premium bedding, a down duvet, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Washing machine, iron/ironing board, and wardrobe or closet; cribs (surcharge) available on request

  Comfort - Air conditioning and heating

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Bidet
  • Toilet paper
  • Shampoo
  • Premium bedding
  • Separate dining area
  • Free WiFi
  • Down comforter
  • Bedsheets provided
  • Soap

Guest Reviews

• ADELA (2/5): - I was not able to stay at this property due to not be able to contact the host. I got there at 7:30 PM. The host did not answer and Expidia was gonna contact me within two business days. I had to find a place to stay at the time. It was really scary and expansive.
• celine (6/5): - Bon emplacement . Propre et spacieux.
• Anne (10/5): Vidunderlig ferie i Venedig - Dejlig lejlighed med en god beliggenhed. Vi var glade for at bo der. Roligt område tæt på alt.
• Karman (4/5): - Please note that the property does not have an elevator. This means we were bringing our senior 65 parents up so many flights of stairs to the top floor. House was mediocre, not the cleanest. Photos oversell the property massively, be warned.
• Blanca (10/5): - Mucho espacio y limpio. Estaba en perfecta ubicación, cerca de todo en la isla principal. Nos encantaría quedarnos aquí de nuevo
• Angelo (6/5): - As we arrived , no lighting in stairway (60 steps). Awkward hallway to apartment .Entering floor was dirty , bathroom had hairs both toilets. Small bathroom , one small mirror in all apartment. Only clean was sheets .floor popping out entering bedroom.AC not working properly in master bedroom .
• katarzyna (4/5): - The apartment is located on the top floor, but unfortunately, the elevator is only used for transporting items, not for guests. The shower had visible black mold, and the stone floor was not only uneven but had holes as well. The AC unit was extremely loud, and its filter was filthy. The apartment itself looked nothing like the photos; it was dark, dingy, and overall disappointing. We decided to leave a night early due to these poor conditions, but the owner refused to acknowledge our concerns and did not reimburse us for the night we didn’t stay.
• Biji (8/5): - Properly situated heart of the city
• Verified traveler (2/5): Worst accommodation ever booked through hotels.com - Air-conditioner at living room is not working. Air-conditioners at bedrooms have strange sound, di di sound, when operating. Cooker hood damaged and is not working. Hair dryer is not working that needs replacement by another one on the second day of stay. Timber floor planks at living room peel off that results in uneven floor level causing my wife fallen down many times. Water seepage and comes out from the timber flooring at living room. Rubbish on the floor of master bedroom.
• Marine (10/5): - Het was mooie appartament, netjes en je had alles wat je nodig had in de keuken. Na de uitchecken mogen wij onze koffer en spullen in de hoofdingang achterlaten. Waren we heel blij mee want we ging daarna weer de stad in. Zeker een aanrader.
• María Irene (8/5): - Se debería poder usar el ascensor .
• Ish (2/5): - It was a horrible experience staying in this property. The AC didn't work. When we called, they did nothing and then stopped picking up our phone. So basically if something goes wrong while you are there, you will have no one to even speak to (let alone them helping you). The bed had hair on the sheet so clearly they didn't change bed sheets after previous guests left. The room had a strange stink. You are better off staying some where else. Don't ruin your vacation by staying here.
• Verified traveler (6/5): - Air con in the living room is not working and they couldn’t fix it during our three day stay.
• Rolf (8/5): - Die Lage des Apartments ist sehr gut. Wir haben am Campo san Stin eine Sprachschule besucht und so hatten wir nur eine Minute von unserem Apartment zur Sprachschule zu gehen. Das Apartment ist ausreichend groß und die Betten sind sind gut. Das Bad etwas klein aber noch in Ordnung. Die Ausstattung könnte etwas besser (eine Kaffeemaschine in nd ein ordentliche Weingläser wären toll). Dafür gibt es aber einen Kühlschrank mit Eisfach und einen Tisch mit Stühlen, etwas Geschirr und Töpfe. Zwei hübsche Schlafzimmer ein kleines Badezimmer und ein „Wohnzimmer“ mit kleiner Küchenzeile. Außerdem war es recht ruhig. Mit der gesendeten Wegbeschreibung haben wir das Apartment schnell gefunden - von der Piazalle Roma ca 15 Minuten. Allerdings muss man die Koffer dann aber 3 Stockwerke hochtragen da der Fahrstuhl nur für Mitarbeiter ist. Alles in allem würden wir das Apartment wieder buchen da die Lage für uns einfach perfekt war.
• Elisabetta (6/5): - Buongiorno, arrivati nell'appartamento abbiamo trovato la lavastoviglie da svuotare con calcare e male odorante,il frigorifero aveva la cella freezer piena di chiaccio,la rubinetteria in cucina e bagno anche lì calcare,l'acqua usciva poca!!!volevamo farci una tisana il bollitore con calcare!!!! La posizione dell'appartamento e buona!!!! Da migliorare la pulizia!!!!
• Verified traveler (4/5): Poor apartment avoid. - Apartment was in poor condition. Sewage smell in living room. One of the bathroom the toilet was basically unusable as it was 5cm from the shower. There is a manhole in the living room which was in poor condition and this meant smells came into the apartment. The checkin policy was not flexible as we arrived 1 hour early and was told we only get the code at 3pm even though there was no one inside and cleaning.
• sarah (8/5): Ok as a base to explore - Overall a pleasant stay and is a good apartment as a base to go and explore but wouldn’t stay if I had young children or wanted to be in the apartment for anything other than sleeping & showering. Pros: 1. Property was in a great location; 20 mins from Rialto Bridge & 25 mins to St Marks square. 2. The apartment was very clean 3. beds comfortable 4. shower was hot 5. Could leave our luggage outside of the room (though not guarded / locked away) Cons: 1. Toaster didn’t work 2. the apartment was quite dark 3. there were building works right outside of our apartment which we were not informed of earlier and because of how close the buildings were, they might as well have been in our apartment. This didn’t affect us on the whole however we had been travelling on the first day for several hours and wanted to get a few hours sleep which was just impossible. 4. Elevator didn’t work 5. Noisy in general (you could hear next door just walking around, never mind talking)
• Lauren (4/5): - Listen up. The property was well kept. The check out was the worst experience me and my family had in our life’s. With all the change in hours from the USA we missed the time to check out. LISTEN UP we were thrown away to the streets with two little kids under 3 years old each. The cleaning lady walked in the worst mood , no education or humanity whatsoever. We had to get out that’s it. I felt homeless. In America someone would have called, charge us more money or any other solution. The way the situation was handled was inhumane.
• Verified traveler (4/5): - L'appartamento è grande, ma non ha nulla a che fare con quello delle fotografie presenti su expedia. Pulizia approssimativa, ma sufficiente. Il peggio è stato la gestione dell'emergenza Covid-19. Sono stato avvisato alle 12 di dover lasciare la struttura per le 14. La struttura mi ha detto di essere obbligata a farlo, cosa non vera né allora, né ora (se si leggono i decreti del governo). Il tutto dopo aver tentato inutilmente di contattare la struttura fin dalla sera prima: tanti numeri di telefono, nessuna risposta.
• MARIA (8/5): Excellent - Very nice comfortable appartment clean and well located
• Emma (10/5): - Was a lovely apartment and very friendly and organised staff on the check in when we arrived
• robin (10/5): - bien situé mais dure a trouvé sans gps pas de clé tout par digicode
• Óscar (6/5): - El apartamento bien decorado pero en muy mal estado, lleno de humedades y el moviliario muy deteriorado. La ducha de unos de los cuartos de baño estaba rota
• Peter (6/5): Familen i Venedig - Lejligheden ligger et godt sted, ikke langt fra noget. Ca 10 min fra bus stationen, 15 min til Markus pladsen. Den ligger på 2 sal med elevator. Dog en speciel elevator hvor man skal holde knappen inde hele tiden mens man bruger den, og til max 2 personer. Vi brugte den til at fragte bagage op og ned, dog med et lille uheld fordi en af tasterne væltede ned foran sensor og derfor ikke ville køre ned. Da vi skulle med flyveren blev vi lidt presset, men heldigvis var receptionen hurtige til at få en mand frem på stedet så vi nåede vores fly. Til gengæld gik det ikke så hurtigt med at få varmt vand, det fik vi aldrig, i den ene afdeling af lejligheden, badet og køkken uden varmt vand i alle 3 dage. Endvidere så er aircondition nogle gamle meget støjende versioner. Er der varmt, og det synes vi, skal der enten soves med ørepropper, svede eller sove med åbent vindue og blive ædt af myg. Vi var 9 voksne afsted, famile, og tilbragte det meste af tiden ude af lejlighed så vores ophold var ganske fint.
• Verified traveler (10/5): - Excellent location, all amenities on site. Air conditioning was in need of repair in main room and leaked but otherwise sll was excellent
• Verified traveler (2/5): - They gave me the wrong code to enter . The wrong direction to get there . They advertise that it has a view , it doesn’t
• Daniel (10/5): Amazing stay - Great location Very spacious and confortable Near everything
• Verified traveler (6/5): - La ubicación del Dpto no es fácil de encontrar. No pudimos encender el aire acondicionado ni calefacción.
• Cesar (8/5): - Su localización, ni muy lejos ni muy cerca de los sitios mas turísticos. El interior nuevo y moderno.
• OSCAR J (8/5): - Después de la reserva nunca fueron claros en informar que al apartamento se llega y se abre con una clave. se entendió que era necesario pasarpor la llave a recepción. PERDIMOS LA PRIMERA NOCHE y nos tocó buscar otro hospedaje.
• Verified traveler (10/5): Great family apartment - Amazing apartment! Spacious, big beds, and very clean! Kitchen was amazing.
• mely p. (6/5): Their is no lift. Is out of service. - There is no lift and we had 6 suit cases ... Is not near the center is about 2 km. Is nice and spacious. They charge extra when you go to the office . They say is a fee for government. You never speak with the owner is a office of who rents apartment. When you ask they tell you they dont know nothing you have to call the or write to the main office.
• Jörundur (8/5): - No big complaints, our family of 5 stayed there for 2 nights (in Apt 3) and everyone was satisfied, nice and clean and well located to to check ot the famous tourist areas of Venice. Not difficult to find the reception (which is next to Piazzale Roma) where we got very detailed printout with pictures making it very easy to find the apartment. The only complaint is that the web description and lots of mails said "Best Rialto Apartments With Lift" but the lift was locked with the note "only for staff" so I would recommend not using "With Lift" when advertising the apartment.
• Luis Santiago (2/5): Terrible service - Horrible experience with the logistics of getting the apartment, waiting 2 hours under the rain for someone with the key, and on top of it they charged us 40€ more for a late check in when it was clearly their fault, I wouldent use this site again to do any bookings
• Emily (8/5): Venice - Great apartment. Very clean.
• Verified traveler (8/5): Good space - Venice is a must!
• Chuck Hector (4/5): Disappointing - Unit was dirty and offers no paper product amenities or soap. Rules overly restrictive and borderline ridiculous especially regarding use of air conditioning. Make sure you clarify payment method. If you want beautiful views of Venetian canals, spend more and stay at a hotel that isn't in an urban neighborhood.
• Lytwyn Family (4/5): To many problems to list-dont waste your money! - We had apartment #4. No customer service. Found fresh blood stains on sheets. Internet only works in the hallway for rooms 1-4. Big electrical problems in this building. Main circuit breaker kept blowing(another renter showed us how to reset it). A/C broken in one room. All other apartment renters had similar problems. Washer and dryer didnt work. My first review was rejected and it was very detailed. There were to many headaches at this apartment. Dont let them spoil your beautiful vacation!
• Suzanne (4/5): Pretty grim and grimy - Generally shabby and nasty. Didn't have hot water for a third of our stay.
• Verified traveler (10/5): Excellent apartment in a good location. - Great location, very safe, and a bit removed from the busiest (and most overwhelmining) tourist regions of Venice. A very reasonable walk to make it anywhere in the city. Beautiful area.
• Joy (8/5): Good for groups, good value - Was very clean and in a good location, although not the easiest place to find. The rooms were spacious and generally good value for six people. There was a cute little balcony also which was nice, not an amazing view but not bad either, was nice and light. On the third floor with no lift, but this wasn't a problem for us, I enjoyed my stay and would use this place again, however beware of the 95 euro cleaning fee and the fact you can't check in until 3pm
• Verified traveler (10/5): - Great apartment, spotless and roomy. Plenty of blankets and lots of towels for the whole visit. The girl who showed us to the apartment was very friendly and e-mailed us ahead of time to set up the meeting and gave us directions to the stop from the train station. She recommended some restaurants and grocery shops in the neighborhhood. Be aware there is a €95 cleaning fee per stay, which may significantly impact the nightly cost, especially for short stays. IMPORTANT: we needed cash to pay for the hotel, be sure to check total cost when you set up arrangements for meeting. Great location, few blocks from vaporetto stop, right in center of city. Loved it!
• Verified traveler (8/5): Great location - Great location. Away from the main tourist areas, but easy walk to all we wanted to see. We felt we were living in a neighborhood.
• Zak (10/5): Amazing place - Really nice clean apartments only thing we were shut annoyed about was the fact that there were charges for cleaning which were not included initially and also the showers in all 3 apartments we booked kept overflowing! And apartment 5 smelt of sewage the whole time we were there
• Verified traveler (6/5): Value for money - The accomodation was good but sofabed for extra 2 was so unstable the mate rests had to be put on the floor Great value for money though and very secure
• Verified traveler (4/5): A bit over priced for what you get - There were a lot of hidden fees. The price quoted on hotels.com was substantially less than the final price. Given the high price (around 490 Euros for 2 nights), I was surprised by the many little oversights. The bathroom, although recently upgraded, showed several signs of poor workmanship and poor maintenance. For instance, part of the wood trim on the bathroom doorway had just been pulled off and was sitting in the bathroom. Also, a glass shelf from the shelf from the shower had been removed and placed precariously above the bathroom vanity. The couch in the living room was absurdly uncomfortable and had large tears at each end. I would not stay at this place again.
• karen (6/5): not exactly what we needed - It is not suitable for families with small children due to the distance from the closest waterbus. Good only for people with very little luggage as you have to walk over many bridges to get there from waterbus stop. The best staff member is definitely Melania. She will go out of her way to help you.
• Angela (8/5): Modern and clean but costy - The apartment was really nicely furnished. The staff was very friendly and helpful. They charged us for "greeting and cleaning service" that wasn't included in the price which made it quite expensive overall. The tv has a lot of international channels including quite a few English ones. The kitchen was well equipped with a supermarket nearby.
• simon (8/5): - The apartment was great, good value for money, quiet location. We could not check in until 4.30 so had to hang around all day because had a flight in the morning, so of booking get a flight that gets in late afternoon. Good if you have children because you can put them to bed and then sit in the other room with a nice bottle of wine and relax.
• JoJoW (8/5): - The apartment was nice, it was very confusing to find it though. If I went to Venice again I would definitely stay in a hotel rather than an apartment.
• Verified traveler (8/5): Suitable for short stay - Ideally situated for exploring Venice and not having family confined to hotel rooms. Everything of a reasonable standard. Although living area was very small. Caught out (by not readng terms closely) that cash payment was required and deduction had not come from credit card as is usual with Expedia.

Photos