Hanoi Sena Hotel & Travel
Location: 1 Hàng Hòm, Hanoi, vn
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Central Location in Hanoi
Located in the heart of Hanoi, Hanoi Sena Hotel & Travel - Former Symphony Hanoi Hotel offers convenient access to popular attractions such as St. Joseph Cathedral and Thang Long Water Puppet Theater.
Comfortable Accommodation and Dining Options
Guests can enjoy air-conditioned rooms equipped with modern amenities including a flat-screen TV, minibar, and private bathroom. The hotel also features a snack bar and a restaurant serving delicious Vietnamese cuisine.
Convenient Services and Nearby Attractions
With a 24-hour front desk, airport transfers, and free WiFi, guests can expect a hassle-free stay. Explore nearby landmarks like Hoan Kiem Lake, Hanoi Old City Gate, and Trang Tien Plaza during your visit.
Experience the best of Hanoi at Hanoi Sena Hotel & Travel - Former Symphony Hanoi Hotel. Book your stay now for an unforgettable trip!
Policies
Check-in: 02:00 PM - 09:00 PM
Check-out: 11:30 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Currency exchange
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Public transport tickets
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Security alarm
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Bicycle-friendly property
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Double Room with Window
This double room features a dining area and mini-bar.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Cleaning products
- Additional bathroom
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Window
- Carbon monoxide detector
- Air purifiers
- Hand sanitiser
-
Family Room
Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This family room is air-conditioned and features a flat-screen TV with cable channels, a private entrance, soundproof walls and a mini-bar. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Cleaning products
- Additional bathroom
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Window
- Carbon monoxide detector
- Air purifiers
- Hand sanitiser
-
Family Suite
This family room features a balcony, electric kettle and air conditioning.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Cleaning products
- Additional bathroom
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Window
- Carbon monoxide detector
- Air purifiers
- Hand sanitiser
-
Superior Double or Twin Room
Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The twin/double room provides air conditioning, a private entrance, soundproof walls, a mini-bar, as well as a flat-screen TV with cable channels.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Cleaning products
- Additional bathroom
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Air purifiers
- Hand sanitiser
-
Junior Suite with Balcony
Featuring a private entrance, this air-conditioned suite is consisted of of 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Boasting a terrace with city views, this suite also offers soundproof walls and a flat-screen TV with cable channels. The unit offers 3 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Cleaning products
- Additional bathroom
- Terrace
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Air purifiers
- Hand sanitiser
-
Executive Suite
Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite features soundproof walls, a mini-bar, a tea and coffee maker, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Cleaning products
- Additional bathroom
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Air purifiers
- Hand sanitiser
Guest Reviews
- ILDAR (10/5): - Sena hotel in Hanoi exceeded my expectations. Its prime central location in the heart of the city made everything conveniently accessible, with plenty of good food options nearby. The rooms are big and well-equipped with all the essentials for a comfortable stay. The staff were friendly and helpful, making it very easy to book tours and arrange everything we needed. Overall, a fantastic choice for both convenience and quality, highly recommended! ⭐⭐⭐⭐⭐
- Tran (10/5): The reception was amazing and very helpful. I will definitely come back next time. The room was also amazing — spacious - The location is close to most of the nice food places I wanted to try.
- Bre (6/5): -
- Carol (10/5): Perfect in every way - Everything about this hotel was perfect.
The front desk staff Louis and Kin were always so helpful. Never pushing to sell anything and always up for a chat. Room was immaculate, top tip pay a little extra for a family room, the balcony is great for watching the hustle n bustle below. Breakfast was superb. The bathroom was immaculate, rainforest shower too. All linen was clean and as new. Location perfect. Go out the door turn left, fantastic Viet restaurant. Turn right and you've got a snug local for a beer. Hotel is positioned for easy reach of all attractions too. Breakfast was delicious and catered for westerners too. Perfect stay, thank you Nothing
- Colin (10/5): Perfect. Felt like family. - Best hotel in Hanoi. Friendliest staff, really amazing people. Especially Quynh, she’s the best!
- Bùi (10/5): - Everything was great, the staff were super friendly and helpful.
- Tanja (10/5): - Wir waren das zweite Mal hier und alles war super, sehr freundliches Personal und das ganze Hotel ist in einem sehr guten Zustand.
- Bronisław (10/5): - Perfect ratio price to quality and very good service
- Tanja (10/5): - Sehr freundliches Personal, gutes und grosszügiges Frühstück. Sehr schöne Zimmer (wir bekamen sogar ein gratis room-upgrade)
Alles war super :)
- Kien (10/5): - Nhân viên vui vẻ nhiệt tình
- Daisy (10/5): - Lovely and very helpful staff. Great location, hotel has everything you need and is perfect for a few nights in Hanoi. Also very good and quick laundry service. Overall we had a great experience and would recommend!
- Thuận (10/5): Perfect - The staff always smile, The receptionist free upgrade for me the room have bancony
- Harriet (10/5): Great stay great location - Great location and staff were really helpful. Jimmy was very helpful and spoke great English and was informative for us. Laundry was cheap and they also let us use courtesy room before we left again after check out
- Liliya (5/5): - Хороше місце розташування.Поруч нічний маркет ,озеро,церква,пивна вулиця, багато хороших масажних салонів поруч.
Дуже приємна дівчина на рецепції,намагалася у всьому допомогти . Старий номерний фонд,що не дивно,але у душовій кімнаті нова сантехніка хоч і видрана майже зі стіни .
- Éva (8/5): Egy két éjszakára megfelelő. - Közel volt az óvároshoz, a személyzet nagyon kedves volt. A szoba tiszta volt. A hűtő nagyon büdös volt, egyszer nyitottam ki, de inkább nem tettem be semmit. Az erkélyajtó nem záródott jól, behallatszott minden zaj az utcáról. A reggelinél nem volt túl nagy választék.
- mi (10/5): - スタッフ親切
- Lin1758 (4/5): - 剛入住第一晚房間有股潮溼加霉味 要求要特別清掃房間 阿姨很認真打掃乾淨了很多 晚班的小姐姐服務親切。
飯店位置位於老城區,去哪裡都很方便。 BOOKING 上房間照和實際上房間照騙是天壤之別
果然很照騙。設備也滿老舊的
早餐很普通
- SERGIO (10/5): Excellent - Location, cleanliness, staff are all great
- Camilla Laura (1/5): Sconsigliatissimo - Se potessi dare zero stelle le darei senza ombra di dubbio. Questo hotel ha rappresentato l’esperienza peggiore della mia storia di viaggiatrice, nonostante io abbia vissuto in contesti disparati in tutto il mondo, inclusi tre mesi in Africa.
Al mio arrivo (ore 21:00), la camera assegnata nella struttura principale era fatiscente, maleodorante e situata in un sottotetto raggiungibile solo tramite scale minuscole e pericolose. Nessun dettaglio — arredi, dimensioni o condizioni igieniche — corrispondeva alle foto presenti sulla vostra piattaforma.
A fronte delle mie rimostranze, sono stata spostata in una "struttura gemella" di fronte. Anche in questo caso:
- La prima stanza mostrata era povera e puzzolente. La seconda (e ultima disponibile), una camera familiare, era un altro sottotetto pervaso da cattivi odori. Durante un temporale notturno, la scarsa tenuta degli infissi ha fatto sì che sembrasse piovere all'interno della stanza.
Inoltre, a causa di finestre fatiscenti che non garantivano alcun isolamento, dalle ore 01:00 alle 04:00 del mattino siamo stati costretti a subire i rumori dei vicini del piano di sotto (schiamazzi sessuali e contenuti video ad alto volume), rendendo impossibile il riposo. Un vero incubo, mai successo nulla di simile in precedenza.
Personale scortese, poco professionale e impreparato. Sconsigliatissimo, nonostante la posizione sia oggettivamente comoda.
- Tomotaka (10/5): -
- Dominik (9/5): -
- Paul (10/5): -
- MOHAN (10/5): Can’t be better - Comfortable inconvenient. Very friendly and helpful staff..🙏 Nothing
- Hazel (10/5): best staff ever! - The staff Louis, Jimy, and Thoung were incredibly kind and helpful! Especially when we arrived, they quickly came out to assist us with our luggage 🧳. Their warm hospitality made our stay even better. Well done to the team — we will definitely be coming back here again soon! 🤩 none
- ALBERTO (10/5): Nel centro storico della città! Ottimo - Ottima posizione. Camera grande con letto comodo e personale super gentile e professionale- Abbiamo anche prenotato la crociera ad Halog con loro e ci ha aiutati con prenotazione treni e consigli! Grazie! Torneremo! Niente
- Guest (8/5): -
- Martine (10/5): -
- Mathew (10/5): Excellent location and comfortable stay! - Excellent location and comfortable rooms. Beds very comfortable. Staff super helpful and helped sort out our laundry.
Breakfast was great - you could even have Pho for breakfast - winner! Nothing.
- hiroko (10/5): -
- Szkarlett Olivia (7/5): Gute Lage - Sehr nettes Personal, zentrale Lage, für kurze Aufenthalt in Ordnung. Eher kleines Zimmer (üblich in der Innenstadt) mit kleinem Fenster.
- Ha (10/5): - Very central. All the staff were very polite and lovely.
Thank you for a comfortable stay! Slightly outdated and rooms a little small
- Ha (10/5): - Very central. All the staff were very polite and lovely.
Thank you for a comfortable stay! Rooms comfortable but a little small
- Houda (10/5): -
- Thu Ha (10/5): Highly recommend this Hotel especially for people who are travelling to Hanoi for the first time, you will love it 😊 - The hotel location was great, you can walk to all the surrounding extractions areas and shopping st in the old quarter. The room was spacious (which is uncommon in the Old quarter for the price ) and clean. The staffs were lovely and very helpful they even gave me the upgrade to a better room without requests or paying extra. I was staying at the hotel for 3 nights and got a free taxi pickup from the airport and rebooked for another night when I returned to Hanoi for my flight home the next day. They also gave me the discount for taxi to the airport as well. Not things 😂
- Soran (8/5): Best locatie en ontbijt - Locatie en ontbijt Ik had geen uitzicht
- LookMumNoEarpro (7/5): Gut gelegenes Hotel, allerdings mit kleinen Abstrichen - Zentrale Lage, freundliches Personal, schönes Bad. Zimmer sehr klein und eng. Sehr laut wegen Straßenlärm, der durch die dünnen Fenster dringt, ständige Geräusche von Rohrleitungen etc. in den Wänden.
- Dhaval (7/5): - Staff was helpful AC wasn't working
- Christian (10/5): -
- marie-pierre (8/5): -
- Skander (8/5): Fabuleux - + Emplacement (au centre du vieux quartier).
+ Petit déjeuner à la française (omelette, beurre, confiture, pain, café, lait concentré, fruits locaux, …).
+ Belle salle de bain.
+ Nous sommes arrivés à 7h du matin et on nous a donné une chambre pour nous doucher et nous reposer moyennant un paiement.
+ Professionnalisme et gentillesse du personnel.
+ L’hôtel s’est occupé de notre transfert vers l’aéroport moyennant un paiement (28 km)
+ La réception nous a donné de bons plans de visite et des activités à faire à partir de Hanoï - Chambre (une petite fenêtre donnant sur une petite cour intérieure). Peu important, car on passe toutes les journées à l’extérieur.
- Kathy (10/5): - Great location Nothing
- Pierre Blanc (10/5): -
- Magdalena (7/5): -
- Jose Pablo (10/5): - Perfecto alojamiento precio calidad.
- Dominique (10/5): - Tout était parfait
- Marissa (10/5): Lovely friendly clean hotel - Great hotel in central location right in the old town. Lovely friendly staff and delicious breakfast. The room was very clean and beautifully presented. We really enjoyed our stay here and would stay again 😊 There is a bit of road noise but this is unavoidable in the old town, and the street the hotel is on is one of the quieter ones which is great 😊
- Harriet (10/5): - Great hotel with such friendly attentive staff! The bed was comfy and the room was nice. Great location very close to the lake in the middle of the Old Quarter. Surrounded by restaurants and shops. Breakfast was yum. Bathroom could have been cleaner. In need of a proper deep clean/scrub down.
- Ethan (10/5): -
- Jhena (10/5): - Had a wonderful stay at this hotel. The room was clean and comfortable. All the staff especially Vy were very friendly and helpful throughout our stay. The location is also very convenient. Highly recommended!
- Olivier (10/5): Rien à redire - Très bon emplacement, ascenseur, personnel souriant et accueillant
Bon petit déjeuner Rien
- Christophe (5/5): Bof, peu mieux faire - L’emplacement Vétustes
- Aleksandar (10/5): -
- Troels (8/5): - Meget hjælpsomt personale
- Alexandru Engelbert (10/5): Great to come back here again! - We love to choose all.Sena locations,.amazing location and rooms..
We choose Sena since 2018 and always happy !!!
Warm.and friendly staff
Clean and good size rooms and value.
Great job also in this Hotel!
The guy at reception is amazing, amd very kind! Hope see you soon team of Sena! Breakfast needs improvement, as not a great choice of dishes...
Great coffee but need a bit of different cakes,fruits amd options
- Uwe (10/5): - Zentrale Lage, alles in der Altstadt fußläufig zu erreichen, trotzdem ruhig. Das Zimmer war sehr sauber, tägliche Reinigung. Das Frühstück ist gut, das Personal sehr hilfsbereit und freundlich. Der Manager hat uns eine Tour nach Halong und die Weiterfahrt nach Ninh Binh organisiert, nicht teurer als woanders. Das Bett war ziemlich hart, aber wir haben trotzdem gut geschlafen.
- Sofia (10/5): -
- Daniel (1/5): Room scam - beware - Once we eventually was given our original room, this was clean and comfortable. We arrived at the hotel with the receptionist (who requested our check in time hours before we arrived, which we confirmed) saying that he had lost our reservation. Due to this, he stated we will be staying in their sister hotel (Lucky 3 Hotel) where we would have an upgraded room, big windows, bigger space. Upon arrival at the new room, this was the complete opposite to what he had advised. Room was dirty, particularly the bathroom, the big windows faced out into the internal stairway and the size of the room was tiny. We told the receptionist how upset we were and he offered no apology but instead said we could come back to his hotel the following day.
After researching about this hotel, the room we were given was a 2-star room therefore we effectively have paid well over the amount for a standard 2-star room. Not entirely sure how you can lose the reservation when it was confirmed hours beforehand. Potential scam - beware.
We have contacted bookings.com and so far have been disappointed by their lack of support.
- Wendy (10/5): -
- joelle (10/5): Je recommande - Le personnel est très gentil et serviable. Le petit déjeuner est très bien. La literie est bonne et le ménage est fait tous les jours. Certaines chambres sont humides et du coup une odeur se fait sentir.
- Thomas (10/5): -
- Kelvin (10/5): - The staff was very nice and accommodating. The location was very good.. The water pressure could be better.
- Filippa Pausgaard (5/5): - Beliggenheden var vildt god når man gerne vil ud og opleve The Old Quarter men samtidig var der ingen larm selvom det lå ret centralt. Rengøringen var ikke optimal. Der var generelt ridser og gamle mærker overalt på toilettet, væggene og gulvet. Vi fandt hår og pletter på sengetøjet og derudover kunne toilettet ofte ikke trække ud. Bruseren dryppede også hele tiden. Værelset levede slet ikke op til billederne og vi havde udsigt til en gyde hvor der var et vindue med tremmer foran (det lignede et fængsel). Derudover var bestyreren virkelig mærkelig overfor os. Vi var to 20-årige piger der rejste alene hvilket har været helt fint i resten af Vietnam. Men hver gang vi gik forbi receptionen begyndte han at snakke til os, ville vide hvor vi skulle hen og kaldte os "beautiful girls". Han gav os lov til at få sen udtjekning pga- et sent fly den dag vi skulle rejse men med grunden at det var fordi vi var "beautiful", hvilket vi synes var vildt upassende og også lidt utrygt når nu vi skulle overnatte der.
- Mikael Munk (10/5): - Very friendly staff and good room for the price. The location is in the middle of the old quarter.
- Flávia (7/5): Acceptable for one night, based on the room we got with no window - Location and staff The room didn’t have window
- Tara (10/5): Sehr angenehm - Die Lage war super, sehr zentral. Personal waren sehr bemüht und freundlich. Danke Luis. Wir werden bestimmt wieder kommen. Das Familienzimmer war deutlich kleiner als angegeben. Allerdings ist das nicht das erste Hotel, bei dem uns das aufgefallen ist. Vielleicht werden hier andere Maßstandards verwendet als in Europa.
- Claudia (5/5): Lage super- Geruch schlimm - Zentrale Lage und sehr freundliches Personal Das Zimmer stank extrem nach Schimmel und moderte. Da wir nur 1 Nacht blieben kauften wir Raumspray und ließen Fenster offen trotz Lärm
- Tamar (10/5): אחלה תמורה למחיר - מלון במיקום מעולה ברובע הישן, צוות אדיב ועוזר, שדרגו לנו חדר בחינם המיטות היו נוחות זרם טוב במקלחת והכל היה נקי. ויש מעלית!!! רעש מהרחוב מעט מפריע
- Dicke (10/5): -
- Dennis (10/5): Perfekter Service und tolle Lage - Tolle Lage in der Altstadt und nettes Personal. Schöne Zimmer mit sehr gutem Bad.Gutes Frühstück. Auch der Flughafen Transfer wurde organisiert und unsere Wäsche konnten wir auch waschen lassen. Toller Service.
- Natalie (9/5): Perfect place to stay in Hanoi - It was in a super central location, the staff were so friendly and helpful, the room itself was super clean and comfortable. Breakfast was great too, plenty of options. Perfect place to stay. Nothing!
- Dora (8/5): -
- Dario (10/5): -
- Masashi (10/5): 最高 - シャワーの量が多くてよかった。スタッフの人が活気があって、よかった。ロケーションも旧市街の近くで観光しやすかった。 ドアが閉めにくいし、開けにくかった
- Chiara (10/5): - Posizione centrale per visitare la città a piedi. Camere comode, bagno pulito e funzionale.
Non avevamo la colazione inclusa, ma ce l’hanno offerta!
- Venetia (9/5): - The location of this hotel is just fantastic. Everything in the Old Quarters (including Hosn Kiem lake, the water puppet theatre , St.Joseph's Cathedral and the night market) was within a 10 minute walk. Plus fabulous food and shopping right outside the hotel.
The staff was super friendly, polite and helpful. A special thanks to the manager Louis who was in touch with me right from when I booked the rooms till we left! He was also extremely helpful and went out of his way to book a table for us at Tam Vi restaurant despite us having left for a day to go to Ha Long Bay. All in all, great value for money and a wonderful experience.
- Roksana (10/5): Wszystko super - Hotel czysty i zadbany pyszne śniadania wspaniała obsługa zarówno w recepcji jak i restauracji zawsze uśmiechnięta i pomocna
- Sheila (10/5): Excellent - The location walking distance to everywhere within the Old Quarter. Shopping is convenient if your looking for cheap y Nothing
- François (10/5): - Perfect localisation
- Julia (9/5): Location is the best, staff is even better - The location is excellent. The staff is wonderful. Thank you for arranging all of our tours, airport transfers, recommending restaurants and shops. The only minus, hotel room needs a little bit of updating, especially the bathroom that has seen better days due to excess humidity.
- Alberto (7/5): - El hotel s'està reformant i l'habitació està bastant bé. Era més petita de lo esperat
- Bree (10/5): - Great breakfast
- Francesca (7/5): Comunque bello - Pulizia , cordialità e gentilezza da parte di tutto lo staff. Ottima colazione. La finestra della camera dava su una chiostrina chiusa , quindi la camera risultava un po’ soffocante e se la aprivi c’era tutta l’aria dei condizionatori …
- TOSHIHIRO (10/5): A great hotel for Hanoi beginner. - Nice location, very close to the center Hà Nội. All staffs were kind.
- Antoine (10/5): Un beau séjour dans cet hôtel - Personnel très à l'écoute, vraiment facilitateurs d'un séjour extrêmement agréable. Chambre confortable et installations très propres. Rien, très heureux.
- Phạm (10/5): -
- Sjoerd (10/5): Fijn personeel en goeie ligging - Super fijn personeel! Heel behulpzaam en staan altijd paraat. En lekkere kamer!
- Tanja (10/5): Good place for a night! - The location is great. In the middle of the centre. The staff is really helpfull.
- Karyn (10/5): A place l would recommend to friends. - Central location can walk to everything. We had a room with a balcony which was lovely and serviced every day. The staff were extremely helpful - suggestions on what to do, giving directions , booking cars and helping with flights. Highly recommend.
- Alina (10/5): -
- Carine (9/5): -
- Jose (8/5): -
- Carine (9/5): -
- Kadir (10/5): - I liked everything about this hotel. The location of the hotel and the comfort of the rooms are very good. The price is cheap. The most important thing was the approach of the staff. Mr. Louis speaks good English and has a great approach to people. I am very happy to have met him.
- HAYATO (10/5): It was great - It was cheap and the service was very good.
- Dang (10/5): Great experience to stay in ancient town and perfect location to walk around -
- Pierre314 (7/5): Bonne base dans le vieux Hanoï - Bien situé pour circuler à pied. Toujours ouvert. Bon buffet de petit déjeuner. Calme. Chambre pas très grande.
- Angela (8/5): -
- Yu-Hong (10/5): Very good - The location and staff was very good. Hanna was very helpful!
- Alexander (10/5): Très bon séjour dans cet établissement où tout est à côté à pied, dans la circulation et les Klaxons. - La gentillesse du personnel et la disponibilité de Louis qui fait le maximum pour tout. La situation géographique au cœur de la vieille ville pour decouvrir l’histoire d’Hanoi. Un peu trop de Clim.
- Murton (10/5): - Staff were lovely and very helpful. Nothing
Photos