Marcopolo Suites Iguazu
Location: Ruta 12 - Km 3,5, Puerto Iguazú, ar
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Garden Oasis with Pool:
Escape to a tranquil oasis at Marcopolo Suites Iguazu, where a lush garden surrounds a sparkling pool, perfect for relaxation under the sun.
Comfortable Rooms and Dining:
Indulge in comfort in our air-conditioned rooms adorned with charming wooden furnishings. Enjoy a delicious buffet breakfast and savor international dishes at our on-site restaurant.
Entertainment and Convenience:
Unwind by the pool on sun loungers, explore the library, or have a friendly game of billiards in our games room. With a 24-hour front desk and shuttle services to nearby airports, convenience is key at Marcopolo Suites Iguazu.
Book your stay now at Marcopolo Suites Iguazu for a perfect blend of comfort and convenience.
Important Information
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- Luggage storage
- Safety deposit box
- Tour desk
- Car hire
- Packed lunches
- Currency exchange
- Solarium
- Non-smoking throughout
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Outdoor furniture
- Fire extinguishers
- CCTV outside property
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Internet access
- Games
- Housekeeping on request
- Exercise/lap pool
- Japanese garden
- Secured parking
- Swimming nearby
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Family Triple Room
1 Double Bed and 1 Twin Bed
312-sq-foot room with garden views
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, phone, and local maps; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Room service (24 hours)
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Local maps
-
Family Quadruple Room
1 Double Bed and 2 Twin Beds
312-sq-foot room with garden views
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, phone, and local maps; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Room service (24 hours)
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Local maps
-
Standard Double Room
An air conditioned room with cable TV, a work desk and private bathroom.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Bidet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Standard Triple Room
An air conditioned room with cable TV, a work desk and private bathroom.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Bidet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Standard Quadruple Room
An air conditioned room with cable TV, a work desk and private bathroom.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Bidet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Standard Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The twin room features air conditioning, a safe deposit box, heating, a flat-screen TV with cable channels, as well as garden views. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Bidet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Family Room (4 Adults + 1 Child)
Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. The family room offers air conditioning, a safe deposit box, heating, a flat-screen TV with cable channels, as well as garden views. The unit offers 3 beds.
Max Occupancy: 5 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Bidet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Family Room (3 Adults + 1 Child)
Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. The family room features air conditioning, a safe deposit box, heating, a flat-screen TV with cable channels, as well as garden views. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Bidet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
Guest Reviews
- Francisco (9/5): -
- Beatriz (9/5): Buen lugar, cómodo y bien ubicado - La ubicación está muy comoda El baño pudo estar mejor
- Jorge (10/5): - La pileta
- Flores (6/5): Sin presión de agua - La comida del restaurante La presión del agua, la cama vieja, el aire no enfriaba lo suficiente. Los mozos te destrataban si no dejabas buena propina (no todos)
- Sebastia (10/5): - La atencion
- Millacahuin (7/5): - El desayuno me gustó, tenes diferentes opciones y en cualquier horario, dentro del que se establece para el desayuno. La atención del recepcionista de la tarde/noche, muy buena también, muy atento y servicial. Destacó que nos hayan dejado estar en hotel y utilizar los espacios compartidos hasta el horario del vuelo. No me gustó que encontramos una cucaracha en la habitación el ante último día.
- Matthias (9/5): Das Preis- Leistungsverhältnis ist aus europäischer Sicht passend. Die Flexibilität der Mitarbeiter herausragend. - Das Preis- Leistungsverhältnis passt. Insgesamt ist das Hotel ein wenig in die Jahre gekommen, aber dies machen die Mitarbeiterinnen und Mitarbeiter mit viel Engagement, Flexibilität, Freundlichkeit und Hilfsbereitschaft wieder gut. Das Hotelrestaurant ist zu empfehlen. ./.
- Viviane (10/5): -
- yahira (8/5): Alojamiento con muy buena ubicación y servicios a mitad de camino de ambas cataratas. - Por su ubicación es muy fácil de hallar. El personal es amable y atento. No es culpa del establecimiento, pero la gente no respeta el “silencio” de los pasillos.
- Aldo Alejandro (10/5): -
- Aldo Alejandro (10/5): -
- Ayelen (10/5): La pasamos genial - Nos sentimos muy cómodos!! El personal muy amable y predispuestos ante cualquier consulta. La comida del restaurante riquisima!
- Hugo (6/5): Confiable - Poca variedad y escaso y la pileta chica Una pileta más grande o una más!! Ya que es pequeña para la cantidad de gente que alojan
- Mads (10/5): -
- 나무이야기 (1/5): - 없음 너무 시끄러웠음~최악의 호텔
- Gustavo (5/5): - Funcionários sempre dispostos a ajudar Já está precisando de uma manutenção. Tudo muito antigo e mal cuidado.
- Montagne (10/5): -
- Gonzalez (7/5): -
- JESUS ANTONIO (8/5): - Ubicación El desayuno demasiado básico
- Taballione (10/5): Muy buen lugar. Estuvimos de pasada. Volveremos como destino. - La atención del personal y el espacio amplio de las instalaciones. Faltaban enchufes para cargar el celular en los espacios comunes.
- Gustavo (9/5): -
- Liana Cristina (7/5): - La ubicación El precio en la App estaba informado con impuestos incluidos y al momento de pagar agregar Iva que es es un impuesto y debería haber estado incluido y si no lo estaba, debería informarse por separado. Si lo estuvo cuando se confirmó. La empleada no supo explicar
- Gloria Amanda (7/5): -
- fred (7/5): -
- Maximiliano (9/5): Hotel ideal para ir con chicos. - El personal muy amable y la ubicación. A la pileta le falta mantenimiento, le faltaban algunas cerámicas en el piso y podía lastimar.
- Mirta (10/5): - El desayuno espectacular muy rico todos la atención exelente y los chicos de restaurante muy amorosos todos súper recomendable cerca del centro la ubicación excelente
- Viviane Jordão (7/5): -
- salazar (10/5): -
- Pablo (9/5): -
- Mondovi (10/5): -
- Pinciroli (10/5): - Todo Nada
- Paz (9/5): -
- Morales (8/5): -
- Tadatoshi (8/5): よかったです。ありがとうございました。 - 全体的によかったです。 特になかったです。
- Gabrielle (9/5): - The breakfast was good, the bed was comfortable and the room was big. We had dinner in the restaurant and it was very good and reasonably priced. Some fruit or vegetables at breakfast would have been appreciated.
- juan manuel (4/5): Que pena! - Realmente de lo mal que hemos estado, lo más agradable era la zona de piscina. La limpieza brillaba por su ausencia, los baños de vergüenza, con humedades en el techo, las cisternas con cuerdas, grifos antidiluvianos, toallas roídas;en dormitorios, colchas sucias con manchas blanquecinas no se de que efluvio, sabanas antiguas, muy usadas,azulejos amarillentos y las llaves de las habitaciones del siglo pasado.El comedor en desayunos, vamos a dejarlo ahí y en comidas y cenas, mucho que mejorar, no recomiendo las instalaciones.Ya se pueden poner las pilas.Es una pena porque la edificación quitandole el plástico del tejado estaría muy bonito.
- Juan (7/5): -
- Edgar Leonardo (9/5): -
- Rodrigo Germán (8/5): -
- Bernard (7/5): Hôtel correct mais vieillot. Personnel du restaurant très sympa. - Le personnel (surtout celui de restaurant) a été très accueillant. Les lits étaient confortables. C'était propre. Aide pour avoir un taxi très bien (prix connus à l'avance, rapides,...). Hôtel vieillot qui mériterait une rénovation. Aucune isolation acoustique.
- Perez (6/5): Incomodo - El desayuno bastante bueno y variado para una persona que tiene problemas del estómago No me gustó la habitación parecía sacada de una película de terror y eran muy antiguas, el piso estaba bien pegajoso, el aire condicionado casi no funcionaba y la puerta estaba hasta rota no me sentí segura. Al momento de irnos lo que en ningún hotel me han hecho entraron a la habitación a verificar de manera muy brusca e imprudente
- Angel Fabian (6/5): Regular-buena - El restaurante Las instalaciones muy antiguas
- CYNTHIA (6/5): - Negativo: La habitación no está bien cuidada, el asiento del baño estaba salido y descascarado, las lámparas estaban sueltas y no encendían con facilidad. Dejaron solo un rollo de papel sanitario. Al día siguiente, al regresar del paseo en la noche, no habían limpiado la habitación, y se había acabado el papel, bajé a recepción por más. Positivo: El personal del front desk es amable; tambien nos dejaron guardar nuestras pertenencias en lo que se pasaba el tiempo para el ingreso a la hora reglamentaria; el buffet de desayuno de cortesía es sencillo pero bueno y limpio. El restaurante del hotel tiene precios económicos y la comida es rica. La atención en el restaurante es muy buena. Es un hotel totalmente familiar.
- GRACIELA (8/5): No - Estadia linda, solo detalles como falta de secador en el baño, tv mas moderno.
- Verified traveler (4/5): No regresaremos - Un hotel es muy viejo, con llaves antiguas, no se ve limpio y se encuentra sin mantenimiento, la regadera sin presión el agua caliente tarda en salir, no hay secasira de pelo hay que solicitarla en el lobby, el desayuno es super escueto, para el check out te hacen esperar a que revisen.
- Joanna (7/5): Good -
- Liliana (2/5): me cobraron de mas. no es verdad lo de la pagina - en la pagina de hotels.com me dijeron pagaria un precio y luego me cobraron otra cosa. tuve que pagar $100000 de mas
- Alexander (10/5): - Personal muy atento
- Milen (6/5): Nice - The hotel has a functioning pool, the breakfast is self-service buffet without pretenses for variety. The room is small and the bathroom is very worn, but functioning with some hiccups. The staff is helpful within the limits if the elementary English they speak. Needs renovation
- Sylvester (10/5): Would stay there again - I liked the host very kind and helpful. An excellent breakfast . None
- Lea (8/5): - Overall a decent hotel that's a bit old and run down. It is not in the main area of the town so you need to take a taxi or bus to get into Puerto Iguazu. Staff were helpful and friendly and the restaurant was good food at good prices.
- Ale (6/5): - Mucho ruido
- Ione (4/5): - Hotel muito velho, café da manhã ruim.
- Dinesh (7/5): Reasonable hotel with friendly staff - Large rooms No cold drinking water provided in rooms . Don’t expect to buy water so was surprised
- Rodolfo (8/5): - Clean, and close to the center of the city.
- Claire (10/5): Would stay again - Friendly staff, clean rooms, nice pool and nice restaurant on site
- Miriam (8/5): Very good -
- Sherri (5/5): Basic, budget, clean - Booked for a one night budget stay on the Argentina side of Iguazu falls. The hotel worked for what we needed. Many of the guests seemed to be staying at the hotel for the pool – which was nice. Quite a few families. The employees at the reception were helpful and pleasant. The room was clean. The air conditioning worked great. Some information which would have been helpful when we decided to book this hotel. It is not close to the center of Porto Iguazu. You can eat at the hotel restaurant, but if you want to eat at one of the many restaurants in the city center, you would need a taxi or walk about 3 km. The room was very old, run down and basic. There was no hot water, internet almost non-existent.
- Martha (10/5): - Muy limpio, y tranquilo, buen desayuno
- Marco Antonio (2/5): Lugar pra nao voltar - Quando escolhi o hotel na Argentina foi porque viajariamos para Buenos Aires saindo de Puerto Iguazu. Na chegada quando fizemos o check-in ja nos disseram q teriamos q sair as 10 horas. Perguntei se seria possivel um pouco mais tarde e nos disseram pra perguntar pela manha. O hotel e bem velho e parece que falta manutenção em tudo. Por sorte era so uma passagem por Puerto Iguazu. Acordamos e fomos tomar nosso cafe da manhã. Infelizmente era muito ruim, mas muito ruim mesmo. Parecia que eram paes amanhecidos e tudo de baixa qualidade. Fora que havia pouca variedade. Por fim fui perguntar a funcionaria, de nome Adria, da manhã, se poderíamos ficar um pouco alem das 10 horas. Ela com toda sua má educação somente apontou uma placa onde dizia que deveriamos sair as 10 horas. Enfim.....um lugar pra esquecer e nao voltar nunca mais.
- Petr (3/5): very old hotel, outdated facilities, no client orientation, I don't recommend for the family - the only reasonable restaurant in the area very old hotel 20 years old, rude staff, poor facilities, our flight was delayed but the hotel charged the full price for 1 day which we didn't stay, no client orientation at all
- Patricia (8/5): Very good - Super friendly and helpful staff and great communication. The drivers were also very professional. Very good experience!
- Heather (8/5): - The hotel was acceptable. Staff was very helpful and kind. But the condition of the facilities was poor.
- Mario (8/5): Very good - It is a clean hotel, and the staff is very kind." It is located far from the main town and, furthermore, the hotel closes its restaurant at night, so you cannot buy anything, not even a bottle of water.
- Agustín (6/5): - .
- Szeto (7/5): Good -
- Henry (5/5): Staff are good and helpful but the facility is too old , need major renovation. -
- Mónica (4/5): - Básica
- Ale (6/5): - La cercania al aeropuerto y cataratas. El restaurant estaba bien y los mozos miy amables. El desayuno limitado y algunas cosas dulces estaban duras. No me gustó que no limpiaron la habitacion porque teóricamente no habiamos dejado la llave. Nos dijeron q nos lo deberian haber dicho pero seguro se les pasó. A esa hora ya no iban a hacer la hab (18hs).
- Verified traveler (6/5): Tolerable - Limpieza en orden, comedor muy bueno, tenía varias opciones. Lo q no me gustó fue el aptecto del lugar, bastante deteriorada la imagen. Las fotos son de varios años atraz
- Jose (8/5): - Nothing
- Jayant (1/5): Bad - Pretty bad all around...rude staff Everything needs improvement starting from customer service
- yanina (8/5): - Lindo, cómodo, cerca de muchas cosas para hacer. Lo malo, encontré una cucaracha en el cuarto y el desayuno malo
- Kfir (9/5): Superb - Nice place to stay. Little far from the center
- Roberta (8/5): - O local é bonito e atende as necessidades, mas está muito antigo. O café da manhã também precisa melhorar.
- Tom (8/5): A decent hotel. - The hotel is nice enough, the restaurant was good too with a decent range and reasonably priced. The pool area was in good condition and enjoyable and the staff friendly and helpful, though not scared of asking for a tip. Only real gripe is the airconditioner sounded like a jet engine.
- Eric (8/5): - A/C was loud, lots of mosquitos in the rooms
- Cristiano (6/5): fair price - good staff at in restaurant, but hotel conditions are out of date, old, dirty
- Verified traveler (2/5): - They could not find our reservation and had no room available for us. After mid-night, they sent us to nearby old hotels with bugs in room, noisy window AC, stinky room air, etc.
- Aurora (8/5): - Was good. Very nice pool area. The only issue is that there is no air con in rooms.
- Verified traveler (6/5): For one night - Nice place for a short stay.
- Roeland (8/5): - Location close enough to Puerto Iguazu to make short trips and easy to get to the cataratas. Good organized to help to get whatever one needs. Swimming pool is excellent. The restaurant could be a reason in itself to stay in this hotel. Very, very nice dishes of local fish!!! And one can get a very nice meal at any time of the day. Wifi everywhere, also at the swimming pool. The air conditioning, rather loud and noisy, should be updated though.
- Eduardo (10/5): - Very nice hotel close to Cataratas de Iguazu at good price and with good conditions and an excellent restaurant in place. Breakfast buffet is very good with wide offer. Esteban is an excellent service person in the restaurant and all the staff is very friendly and took a lot of care to us. I strongly recommend this hotel for visitors to Cataratas. Thanks
- Graham (8/5): Great spot - Good location to get to Falls. Nice big rooms. Power cut out for several hours so had to open windows for air but had mesh to stop mosquitos. Good restaurant, a little expensive Relaxing place
- Robert (4/5): Shabby - Old, worn out & overpriced. Do not be fooled by the name or the photos of the lovely pool area. Noisy & shabby. Restaurant is poor. Staff has poor attitude. Worst of 5 hotels on my trip. But, good location to get bus to town for good restaurants or to the falls.
- Natasha (10/5): Happy with everything - Nice hotel with pool for the price. Has everything you need. Would stay again if i was in the area.
- Zoltan (10/5): Incredible value, great location ! - For the price, this place is an incredible value at a fantastic location. It is a bit like Hacienda style hotel, with a full service restaurant and bar that are open late. It also has a swimming pool. The staff is friendly and speak English. The Hotel is located about 5 minutes from the border to Brazil and from the Argentinian side of the waterfalls. It is a bit older with a wall AC unit, my room had a large walk in shower. I stayed here jan 4th, 2017. I can definitely recommend it.
- samantha (4/5): Only if you have to - We were there between Christmas and New Year’s Eve. The rooms are very old. On top of that they are not clean... the food at the restaurant is good but still the dirt doesn’t make it pleasant.
- Myriam (2/5): don’t judge by a picture - The hotel was seriously subpar!!! Air conditioning doesn’t really work, just makes noise! Bathroom was eh, bed was not appealing... Not recommended!!!
- AG (2/5): Never stay there - The hotel is well situated close to Iguazu Falls,but we did not have electricity for most of the evening and again at the breakfast time. Staff was very nice giving us a candle to try to light up our room. We will never had such an experience
- Gerard (10/5): Great hotel to vidit Falls!! - nice hotel, great for the price. Not far from town and easy to access public transportation to town or Falls
- Dai Mar (8/5): Fine hotel, great pool, good pizza - The rooms are well priced for the area. The pool is great on those hot Iguazu days. You are not far from the falls and can easily catch a bus, although a bit far from town to walk in to the supermarket. Staff is very nice.
- Nelson (8/5): Good Hotel - Good Hotel.
- Angela (8/5): Convenient, clean, it had all basic amenities - It did the job for our short stay
- Marcelo (8/5): Conveniently located - Conveniently located on the main road between downtown and Iguazu national park. Has a swimming pool and restaurant.
- Peter (6/5): Inconvenient & Mediocre - You're out of town a bit. Better off staying right in town so you can walk to restaurants as the hotel's restaurant is mediocre at best. Wifi spotty. Power outage each day for a bit. Hotels in town can book you the same Iguazu Falls adventures.
- Luis Gonzalez (6/5): Hotel far from town - For the price it was OK. Clean. Breakfast average. The ceiling fan very noisy (but we did not need it). They were not accepting credit cards but they did not have change when I attempted to change bills. .
- Verified traveler (6/5): Way too expensive for such a basic hotel - The front office guy was nice and the morning restaurant waitress was too. Mostly, I can say it was clean but two travelers checking in at the same time who we talked to left because of insufficient cleanliness. Our room was clean, but the bed was uncomfortable, pillows were worn out, no bath mat was provided, and the fan has two speeds: tornado and off. And the windows had gaps when closed, so there was no real full closure, meaning you could hear people outside. The location is not only outside the center, but there is nothing within reasonable walking distance like a tienda or restaurant. So a 160 peso ($11) round trip taxi ride to and from the center is required if you don't eat at this hotel's on-site restaurant, which provides edible food, but isn't really "good." So I would summarize by saying that compared to the other Argentina hotels we visited all around the country, mostly similarly expensive touristy areas, this is overpriced at $65 USD. I'd be less dissatisfied with this hotel at $40 or less, because we had much better quality lodging in other place for $39, but this hotel was less nice in comparison, so I'd say the low $30s to $40 max would be the right price for this hotel. Next time I'm in Iguazu, I'll look elsewhere.
- lucy (4/5): Very cold with terrible reception staff - The website advertised the reception staff spoke English. This was the main reason I booked having struggled with my Spanish in the last few places I stayed. When I arrived to check in the receptionist spoke no English, was very slow and seemed to struggle as two of us arrived at the same time. Later I asked the receptionist to book the airport shuttle for me, he keep new nothing of the airport shuttle, did not think it was part of this role to make the call even once I handed him the number. He was rude and unhelpful. I have encountered my staff in South America who were happy to muddle through the language barrier using apps and actions, this man was not. When I eventually got into my room after a long journey, I jumped in to a Luke warm shower that never heated up and only produced a drizzle. On stepping out of the shower I discovered no towels. I asked for one reception where they were rude and non challant. My room was cold with an air con that made noise all night but appeared to have no other function and could not be turned off.
- Verified traveler (6/5): - Poor service on the restaurant. Farther from Iguazu park
Photos
