Two Seasons Hotel & Apartments
Location: Sheikh Zayed Road, Dubai, 502222, Dubai, AE
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Spa and Recreational Amenities
Indulge in rejuvenating massages and facials at the full-service spa, or unwind in the health club, outdoor pool, and spa tub.
Dining and Socializing
Savor delightful treats at the coffee shop and enjoy 24-hour room service. Join the daily complimentary reception for mingling and unwind at the bar/lounge or poolside bar.
Business and Event Facilities
Benefit from a 24-hour business center, limo service, and 15 meeting rooms. Host your events in the 2713 square feet conference center.
A stay at Two Seasons Hotel & Apartments offers a mix of relaxation and sophistication, centrally located in Dubai. Book now to experience the ultimate luxury getaway.
Important Information
- Pool access available from 8:00 AM to 10:30 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Alcohol is not served or permitted at this property.
- A car is not required for transportation to and from this property.
- Parking height restrictions apply.
- Contactless check-out is available.
Policies
Check-in: 02:00 PM - anytime
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport, UAE Emirates ID, or GCC (Gulf Cooperation Council) ID are accepted.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Express check-out
- Free beach shuttle
- Arcade/game room
- Health club
- Free WiFi
- Swimming pool
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Outdoor furniture
- Steam room
- Elevator
- Fitness facilities
- Free airport transportation
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Conference space
- Golfing nearby
- Breakfast available (surcharge)
- Television in common areas
- Arcade/game room
- Library
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Limo or town car service available
- Full-service spa
- Marina on site
- Wedding services
- Tours/ticket assistance
- Wheelchair accessible parking
- Braille or raised signage
- Free area shuttle
- 24-hour business center
- Free reception
- Free shopping center shuttle
- Theme park shuttle (surcharge)
- Conference center
- Access to nearby outdoor pool
- Playground on site
- Racquetball/squash on site
- Free self parking
- Computer station
- Segway rental/tour nearby
- Airport transportation - pickup (surcharge)
- Free beach shuttle
- Pool sun loungers
- Free long-term parking
- 24-hour fitness facilities
- Ballroom
- Banquet hall
- Reception hall
- Fully fenced
- Eco-friendly cleaning products used
- Secured parking
- Walkway to water
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Bicycle parking available
Rooms Available
-
Grand Suite Sea View
2 King Beds OR 2 Twin Beds
1098-sq-foot room with sea views
Layout - Living room, dining area, and sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 40-inch HDTV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Bathroom grab bars
Smoking And Non-Smoking
Max Occupancy: 5 (5 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate dining area
- HDTV
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Separate living room
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Bathroom grab bars
- Soap
- Local maps
- Laptop-friendly workspace
- Paper towels
- Braille signage
- Doorbell/telephone notification
- Wheelchair-width doorways
-
Grand Suite City View
1 King Bed OR 2 Twin Beds
1098-sq-foot room with city views
Layout - Living room, dining area, and sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 40-inch HDTV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Bathroom grab bars
Smoking And Non-Smoking
Max Occupancy: 5 (5 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate dining area
- HDTV
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Separate living room
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Bathroom grab bars
- Soap
- Local maps
- Window screens
- Laptop-friendly workspace
- Paper towels
- Braille signage
- Doorbell/telephone notification
- Wheelchair-width doorways
-
Premium Suite City View
2 Twin Beds
753-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi 25+ Mbps
Entertainment - 40-inch HDTV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Bathroom grab bars
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate dining area
- HDTV
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Separate living room
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Bathroom grab bars
- Soap
- Local maps
- Laptop-friendly workspace
- Paper towels
- Braille signage
- Doorbell/telephone notification
- Wheelchair-width doorways
-
Deluxe Suite, City View
1 King Bed
624-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi 25+ Mbps
Entertainment - 40-inch HDTV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Bathroom grab bars
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate dining area
- HDTV
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Separate living room
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Bathroom grab bars
- Soap
- Local maps
- Laptop-friendly workspace
- Paper towels
- Braille signage
- Doorbell/telephone notification
- Wheelchair-width doorways
-
Two Bedroom Apartment with Sea View
1 Double Bed and 2 Twin Beds
1098-sq-foot room with sea views
Layout - Living room, dining area, and sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 40-inch HDTV with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and electric kettle
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Bathroom grab bars
Smoking And Non-Smoking
Max Occupancy: 5 (5 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Toilet paper
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate dining area
- HDTV
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Separate living room
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Bathroom grab bars
- Local maps
- Window screens
- Laptop-friendly workspace
- Paper towels
- Braille signage
- Doorbell/telephone notification
- Wheelchair-width doorways
-
Two Bedroom Apartment with City View
1 King Bed OR 2 Twin Beds
1098-sq-foot room with city views
Layout - Living room, dining area, and sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 40-inch HDTV with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and electric kettle
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Bathroom grab bars
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Toilet paper
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate dining area
- HDTV
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Local maps
- Window screens
- Laptop-friendly workspace
- Paper towels
- Braille signage
- Doorbell/telephone notification
- Wheelchair-width doorways
-
One Bedroom Apartment Sea View
1 King Bed OR 2 Twin Beds
753-sq-foot room with sea views
Layout - Living room, dining area, and sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 40-inch HDTV with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and electric kettle
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Bathroom grab bars
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Toilet paper
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate dining area
- HDTV
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Soap
- Local maps
- Window screens
- Laptop-friendly workspace
- Paper towels
- Braille signage
- Doorbell/telephone notification
- Wheelchair-width doorways
-
Premium Suite Sea View
1 King Bed
753-sq-foot room with sea views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi 25+ Mbps
Entertainment - 40-inch HDTV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Bathroom grab bars
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate dining area
- HDTV
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Separate living room
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Bathroom grab bars
- Soap
- Local maps
- Laptop-friendly workspace
- Paper towels
- Braille signage
- Doorbell/telephone notification
- Wheelchair-width doorways
-
One Bedroom Apartment City View
1 King Bed OR 2 Twin Beds
753-sq-foot room with city views
Layout - Living room, dining area, and sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 40-inch HDTV with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and electric kettle
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Bathroom grab bars
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Toilet paper
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate dining area
- HDTV
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Local maps
- Window screens
- Laptop-friendly workspace
- Paper towels
- Braille signage
- Doorbell/telephone notification
- Wheelchair-width doorways
Guest Reviews
- Sara (10/5): - Comfortable and clean.
- Ahmad (10/5): - Great service, clean, convenient, excellent big pool and great GYM
- Joseph (10/5): - Property is clean and accommodating. The parking is a mess. At times, so many cars parked in the loading area that you just have to sit there and wait just to get into the parking garage.
- Sarra (8/5): - Bien pour un court séjour. Mérite un rafraîchissement. Mauvais pdj
- Mineko (6/5): - I thought it was outdated. Had a strong odor in the room.
- Celiza (8/5): - Liked that we could get a two bedroom apartment with limited food prep available. Concierge extremely helpful in getting/receiving deliveries from pharmacy and grocery store.
- Arash (2/5): - Dirty
- Kelly (10/5): - Very clean, convenient and affordable. Rooms were large and laid out well. Enjoyed having conveniences and food options witjin the building.
- Verified traveler (10/5): Good - It was nice
- Brianna (10/5): - It was very comfortable , clean and roomy. The beds were comfortable, there was ample closet space and storage, and the views from all 3 terraces were spectacular. We were close to many attractions and locations and there is a convenient food strip about 2 blocks away. Staff was friendly.
- Nicolau Gouveia De (10/5): - Atentive staff, problem approach, very accomodating
- Sheema (8/5): - Lovely staff members. Clean Good use of metro walking distance from hotel Had family members staying on different floors so was annoying that the key card would only work for your floor Shane the pool was shaded so not much sun Overall very good stay, would recommend
- tahany (4/5): - Staff are kind and very helpful. However,, Aminities do need renovation, Small things like room water kettle, shower heads are rusty which was unpleasant experience for me. Facility does not offer plastic bottled water and they offer refilled glass bottle. To me that is not preferable due to hygiene concerns and water source safety.
- Yusif (10/5): - Good
- Mohammed (8/5): - Good hotel but balcony need some more privacy
- Mamoun (8/5): - Bathtub door leaking, they need to replace the bathtub with shower boxes. Not easy to take shower, bathroom need full renovation Kitchen is good Elevator is. Too busy, sometimes long waiting
- Giuseppe (10/5): - Great trip to dubai overall! Thanks
- Syed (8/5): Very good price, great location. - Very good spacious apartment, for the price. Great location.
- Omer (10/5): - It is not our first stay at Two Seasons nor will it be the last...the hotel is incredibly convinient and special thanks to Mr Marco at the front desk who showed us what true hospitality means.
- Omer (10/5): - Special thanks to Mr Marco at the desk who has always been hospitable and helpful.
- Trevor (10/5): - We really enjoyed our stay
- Amangeldy (10/5): - Good service
- Muhmoodul (10/5): - Staff are very friendly and helpful
- Carlos (4/5): Not a pleasant place to stay - Rooms are dated, front of house staff are not helpful nor friendly, food from room service was not good at all. I wont be staying there again.
- Christopher (10/5): - I cannot speak highly enough of the Two Seasons. Not only does it offer exceptional value, the staff are great too (especially Merouane, who handled my check-out so politely...!) It was such a nice visit, that I shall definitely be returning to the Two Seasons...!
- Kousha (6/5): - Good location right across the metro station. But less restaurants around.
- AQEEL (10/5): - The hotel great for family clean and quiet
- Laetitia (10/5): - I took the 2 bedroom suite with city view. It was better than expected. It was upgraded to a 2-bedroom suite with sea view. I loved both suites. The view is breathtaking. The rooms are spacious. The staff is nice and polite. The staff is available 24/7 (housekeeping, room service, …). I dealt with a manager named Mina. He offered an excellent service and made sure I had everything I needed. He even sent me a birthday cake. You will not be disappointed. This hotel is great. It’s a minute from the metro. I definitely recommend. I really enjoyed staying there.
- Ahmed (2/5): - **Long story short worst hotel i have ever stayed.. DONT STAY HERE*** the only good thing about this is that the train station is literally infront of the hotel, other than that the hotel picture are totally deceiving, the rooms are old, the carpets have stains everywhere, covid protocols? Forget about it! My check in experience was the WORST! Ian from the reception and Ahmed the duty manager have ZERO customer service skills. They are rude, not polite and ruined my first day I arrived. The hotel has hidden fees not provided to expedia, you have to pay upon arrival AND the breakfast hours hours absolutely wrong. They say it is served until 11am on expedia and on THEIR BOOK that they put in each room, however when I got there they said it was until 10:30am. There are hundreds of hotels were you can stay instead. Dont waste your money!!! Horrible hotel and horrible staff IAN AND AHMED SUCK!!!
- SAVY (10/5): - Overall a great property. Conveniently close to the Metro, with access to the major landmarks.
- Nicola (10/5): - Modern Hotel in a great part of Dubai.
- Kathryn (10/5): - Near on Internet train station and easy to find
- Ali (8/5): -
- VATCHE (8/5): - Nice staff friendly Room services staff loud in the corridors
- Reem (4/5): - We stayed in the two bedroom suite for a night and the hotel is just old unrefurbished - old mangled towels and bathtub floors you won’t put your kids in. In Dubai for the same price you get much much better conditions and service. I do not recommend it.
- Ahmed (6/5): Think wisely - Consider this propif your traveling on a budget, checking in and out is nightmare. It took me an hour almost to get my room keys and another hour just to drop off the keys. The only good thing was the next door market and the Starbucks located in the lobby.
- Abid Javed (10/5): - Close to metro station and plenty of taxis available
- SAVY (10/5): - Overall good hotel in Dubai. Price is reasonable. Access to the Metro is at the hotel doorstep. There is a good variety of dining close by at a doors walk away. My room again is of good quality. It seems too be an older building but the hotel does a good job of keeping the room at a high standard.
- Raja (10/5): - Good
- Fabiana (10/5): - Loved the property and staff. Everything was amazing
- Alane (2/5): - You would expect your property to be safe at this hotel but one of my equiptions I use for my work was stolen from my room. Will never stay here again. Don't be a victim like I was
- Md Arif (10/5): - very nice hotel great view of the sea. next to the metro station,
- Kurlyn (8/5): - The room was spacious, clean and comfortable. The hotel itself had a lot of options inside the hotel and the staff were generally very friendly and helpful. The location of the hotel is the biggest bonus, it is next to a metro station and also ideally located near to many attractions.
- Brian (10/5): - This was my second stay here. The rooms are spacious, clean, and modern. I choose this hotel because of it's Metro access right out front of the building. It's a central location along the Metro line makes it an ideal to get around using Dubai's metro system. During the ten days I spent here, my transportation costs using the Metro system was only about $25 USD.
- Kareem (10/5): Great - Amazing hotel
- OSAMA (8/5): - Staff is good. Property is clean and location is good.
- Rony (10/5): - Great hotel for families
- Kamal (10/5): - Very nice friendly staff and very clean
- Nathalie (2/5): - Room 3226 (12/24/2021 to 1/2/2022)- bathroom leaks, in daily basis, had to call to request towels and toilet paper. At the restaurant, they told us the price of the meal instead of getting us a place, and buffet was cold!!! Food was heated in microwave! Not to mention Mr. Mizan failed to make the Covid PCR test appointment; however, he confirmed it was set for 4am. Cannot express the uncertainty of not having PCR for my trip. Results arrived 3 hrs prior to departure hour. Worst part, even the Manager ever accepted their failure. Very poor service. Would not return.
- Darina (10/5): - Hotel je v blizkosti metra co je super , izby su ciste a priestranne.Krasny vyhlad . Personal ochotny a sluzby na urovni . Som Velmi spokojna .
- Stéphane (10/5): - The best thing about this hotel is probably the location : 5 minutes by feet to the metro, that brings you to the Burj Khalifa in 16 minutes, and to the Expo 2020 in /- 25 minutes. The room is really spacious and recently build/renovated. The city view is also great (I was on 33rd floor) ! I really enjoyed the outdoor swimming pool & jacuzzi on 8th floor as well :) Water was warm all day long when I was there (December 2021). The team at the reception were always nice. Wifi was super fast in the room as well. Overall : I highly recommend the place, go for it ! In the other hand, I also got to mention that the sound isolation of the main door could be a bit better, as I could hear the noise from the hall. The water in the bath was never really warm enough, don't know why :( There was always a queue at the reception. The people are very kind, but every time you go there you have to wait for ages unfortunately :(
- kamal (8/5): - Lication & services
- Farhan (8/5): Family Stay - Great place to stay with Family. Very reasonable and staff is very supportive. Specially Marco their guest relation manager alway try to go extra mile
- Mursal (10/5): - A great hotel with good facilities and a metro station next door. A perfect base for anyone visiting Dubai on a city break holiday
- Salman Sameer Salman (8/5): - The property was good, the rooms were big, and the bed was quite comfortable, but the cleanliness and amenities were below satisfactory, and when I checked in the reception was not present only one person was available and was quite rude.
- Peter (4/5): - The lack of maintenance has dropped the level of this Hotel from its days as the Gloria which was a very good three star to now as a poor two star. The staff keep a friendly face and try to do thier best but it is obvious that the whole hotel is lacking in any replacement or repair for any items that are not working or working poorly.
- Rocio (10/5): - Excellent customer service very friendly rooms very clean i liked and recommended
- Verified traveler (8/5): - Good for families
- Verified traveler (10/5): - Very nice place clean and new
- Verified traveler (10/5): - The staff were very friendly. The swimming pool was great. The location is amazing, close to computer training institutes and there is a metro station next to the entrance.
- Verified traveler (8/5): - Good location, spacious room, balcony door closed. Beware of the ‘mart’ on the ground floor that does not post any prices, because as I was told ‘the prices here are different than outside’ - I do not mind, but posting sales price is a consumer right to be informed correctly and I asked at the reception to inform the hotel management because in my opinion they should care about their guest also in the matter if a place they rent out
- Verified traveler (10/5): - Location of hotel is good staff freindly room spacy and clean
- Mohammad (4/5): Average with cleanliness - me and 2 children stayed at 1-bed room apartment on the 13th floor, Hotel location was perfect, just a few meters walk to the metro station. we asked for extra blankets and they thankfully provide. The small kid's pool allows me to enjoy swimming alone without my kid's hassle. On the other hand, the room was not clean ... dust was in the cabinet shelfs and bedside tables, the kettle in the kitchen was yaki and water came with impurities :S it seems that someone used it earlier for other purposes. The blankets were dirty with yellow spots.
- Verified traveler (10/5): - Great ! Loved this place 😊😊😊😊everything was perfect .
- Jennie (6/5): 10 night stay - My checking experience was somewhat slow and the 1st room was a shamble on Xmas eve, then we got moved to another room next day which was slightly better than the first room. Not much of a sea view as our rooms where just above an aluminum roof and we saw people (guest from their room) climbing out their balcony to see the fireworks which I thought was reckless and dangerous. The kitchen was spacious enough to cook but the gas stove proved hard to operate with so many switches in order to turn the gas stove on! I always had to ask my husband to help out and 1 button was too high to reach. (The kitchen is outdated and has a musky smell)! Comfy bed and pillows for a nice sleep. The bathroom shower needs to be faced opposite as the towels were hard to reach deep inside the bath cubicle and shower screen doors were hard to close when showering as their is no door handle inside. Pool is nice and you can see the Burj Al Arab, you must bring your room towel as they don’t provide. Housekeeping was good always cleaned and replenished the amenities. Very close walking distance to internet city metro so that was the reason we stayed here.
- Nikesh (6/5): Old, dated hotel - Good location, close to the palm. However the hotel is very old and dated. The bed is extreamly hard and uncomfortable. The wait seems to be forever for an elevator. Oh and dont buy a coffee from the cafe, ita basically warm milk.
- Verified traveler (10/5): - Excellent rooms, very spacious, good breakfast, helpful staff, convenient locstion
- SHARONJEAN (10/5): - It was a great stay, just wish there was a separate shower.
- João (10/5): I recommend - Very nice place
- Thomas (10/5): - Very nice, comfortable, excellent location and friendly staff. Enjoyed our stay and the wedding reception
- Tony (10/5): Great stay - It was amazing service
- Verified traveler (8/5): - Overally it is good but needs a comlete renovation.
- Verified traveler (8/5): Our stay - Experience was good, cleaners may have been a bit lazy as the guest toilet was never washed throughout our 6 days stay
- gregory (10/5): - Excellent hotel excellent views!
- Verified traveler (8/5): - Great location, great service and facilities, inhouse swiming pool, etc A+
- Hui (8/5): - Very spacious apartment and it had everything we need. But there was an issue with the water pressure in the bathroom and this was quite annoying. Happened several times during our stay. They rectified it each time quite quickly so not a deal breaker. Just annoying.
- Verified traveler (10/5): Two Seasons Dubai is AMAZING!! - 2 Seasons is amazing. I highly recommend staying there. The staff are all so friendly and helpful and they greet you with genuine happiness every time you walk in or out the door. Location is great, rooms are great, restaurants are great!!
- Verified traveler (10/5): - I took time to use the gym this time around. I was pleasantly surprised at the quality of the gym. I was also able to utilise the dining (Noodle House) and cafe services (Grande Cafe) this time around. Also good services! The floor I was on did have guests who gathered and kept their doors opened during the gathering. Though it was not too disruptive as I was in my company office for most of the time. The hallways were a bit warm and stuffy compared to my room. I would have thought the halls and elevators could have been more comfortable. Overall another good experience.
- Verified traveler (8/5): - Two seasons was a very relaxing and accommodating place to stay. The staff was excellent, friendly, and very helpful. If I were to suggest something it would be good for the hotel to add more of a variety to the breakfast menu. It was the same thing everyday, and it would be nice to have other options.
- Oluwaseun (10/5): - The hotel staff, from the front desk, concierge, housekeeping to the buffet dinning were very pleasant and customer oriented.
- Shahim (6/5): My stay 2 Seasons - Rooms need maintenance as shower and safe were not in working order. TV channels need to be improved.
- Verified traveler (10/5): - Good location. Good value. Facilities good. No reply to airport pickup request via website. Pool not in sun for much of the day. Breakfast good, but not excellent.
- Anum (4/5): Just horrible after new owners and management - They forgot to clean our room the first day so when we arrived at 11pm from the mall to a dirty apartment we called them and they took their sweet time to send someone to clean. The kids were already tired and cranky and just wanted to sleep. There was a dead cockroach on the floor in the main bedroom the first night we arrived and was still there the secone night in our return from the mall. They didn't offer anything in compensation. Throughout the stay the cleaning service was horrible. The dishes in the kicthen smelled like egg after they washed them. The towels in the bathrooms were stinking throughout the stay. We loved it when it was Gloria. We will not be returning.
- Mustafa (10/5): - Such a comfortable hotel from literally all aspects... location wise is excellent. For me, the balcony is essential and all rooms and apartments are with balconies... definitely i will stay in it next time i go to Dubai...
- David (8/5): - Nice property, unfortunately do not look at reservation notes on reservation. Booked a King, expect a King, not a twin. Was upgrade to a Two Bedroom Apartment, rather than offer a comp breakfast for 1 morning. Their choice. Once you check out don’t expect a shower room before heading to the airport. How a shower at the pool is their suggestion.
- Verified traveler (10/5): Always good to be back! - It has now been almost two years that I am staying in this hotel when I am in Dubai, so for me it is home away from home. From its comfort to its cleanliness, its location, choice of restaurants, value for money, etc. are all top of the line and incomparable. All the staff are friendly. If you happen to meet Lamiaa, a very professional and hard working young lady, then be sure that you are in very good hands and she will do her best to take care of you. Thank you Lamiaa and all Two Seasons management. Hamraaz
- Verified traveler (10/5): - Very friendly staff and very clean hotel. Room was spacious and new. Only downside was the long wait for the elevator which I’m assuming is due to high occupancy.
- Verified traveler (10/5): - Fantastic place and staff overall. Staff were really attentive and helpful. Room was amazing.
- George (10/5): Huge rooms, convenient location at metro stop - Huge rooms, convenient location right at metro stop
- Verified traveler (4/5): - I wait long time for chek in and the didn’t five me extra bed
- Verified traveler (10/5): Two Seasons - Smooth check in and check out process. Room had a great view and was cleaned each day. You really cant beat the location of this hotel. Anything next door to a metro station in Dubai is a prime location in my opinion. La Terrase restaurant inside the hotel has great food as well. From breakfast buffet each morning to themed food nights such as Italian night on Sunday, great place to unwind and enjoy a meal with a great view. Highly recommend!
- Verified traveler (8/5): - Bathroom and towel pool no bar 111222222222222pppppppppp
- Verified traveler (10/5): - They have amazing employees with a lot of respective treatment for the clients All the success
- Verified traveler (10/5): - Every thing was nice and relaxing. My family enjoyed a lot, one of the best hotel in Dubai
- Verified traveler (10/5): - Nothing to fault with the hotel. Everything was excellent.
- Verified traveler (8/5): - Location is excellent and staff are very friendly.
- Abi (10/5): - I thought the hotel was amazing , we liked it a great deal and it was conveniently situated to access most parts of the city. Only little issue was with respect to the slow elevators but that did not take nothing away from the fantastic service experience we had
- Jonathan (10/5): - Great location across from the metro line. Short distance to Dubai Marina. Hotel staff was very friendly and the room was very clean. Would definitely stay here again.
- Verified traveler (10/5): - Nice and confertbale Good location Good view Clean rooms Every thing was perfect
- Verified traveler (8/5): - Close to Dubai Metro and restaurants. Convienance store and restaurants located downstairs.
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