Venue Hotel The Lily
Location: 238 Joo Chiat Road Singapore, Singapore, sg
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Venue Hotel The Lily is strategically situated in Singapore, just 600 metres from Geylang Serai Market. With OneKM Shopping Mall, Tanjong Katong Complex, and Paya Lebar Square nearby, guests have easy access to shopping and dining options.
Excellent Services
The hotel offers a tour desk, free WiFi, and a 24-hour front desk for tour arrangements and luggage storage. Guests can rely on the attentive staff for a hassle-free stay.
Accessibility
Located just 1.4 km from Paya Lebar MRT Station and 12 km from Changi Airport Singapore, Venue Hotel The Lily ensures convenience for both leisure and business travelers. Book your stay now for a memorable experience in Singapore.
Important Information
The name on the credit card used for the booking should correspond to the guest staying at the property.
Please note that in accordance with government guidelines, all guests are required to show a physical photo ID, passport and credit card upon check-in.
Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
- Front desk (limited hours)
- Free wired internet
- Internet access
- Housekeeping on request
Rooms Available
-
Standard Double Room
Featuring brown hues décor, this room comes with a queen-sized bed with pocketed spring mattress and comfortable bed linens.
Room has no window.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Electric kettle
- Linen
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Superior Double Room
Featuring brown hues décor, this room comes with a queen-sized bed with pocketed spring mattress and comfortable bed linens.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Electric kettle
- Linen
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Standard Twin Room
Featuring brown hues décor, this room comes with 2 single beds with pocketed spring mattress and comfortable bed linens.
Room has no window.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Electric kettle
- Linen
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Superior Twin Room
Featuring brown hues décor, this room comes with 2 single beds with pocketed spring mattress and comfortable bed linens.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Electric kettle
- Linen
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Triple Room
Featuring brown hues décor, this triple room comes with 1 queen-sized bed and 1 single bed. Pocketed spring mattresses and comfortable bed linens are provided.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Electric kettle
- Linen
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Family Room
Located on the highest floor, this family room comes with 2 queen-sized beds with pocketed spring mattress and comfortable bed linens.
Room has no window.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Electric kettle
- Linen
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Grelwyn (10/5): -
- Andrew (6/5): -
- Chyn (9/5): Overall a great and pleasant stay! - Perfect location to explore the joo chiat neighborhood. It’s at the center so all the stores and cafes are really very accessible. Our room was always tidy and clean thanks to Adam who cleaned it everyday. All our needs and requests were accommodated by Syed and Alvin at the front desk, who also greeted us everytime we arrived. Just a minor thing, there’s no bidet in the restroom. But that’s about it, nothing too big of a concern.
- Sandi (10/5): -
- Yoke Wai (7/5): -
- Jonathan (2/5): -
- rajkumar (10/5): - Atmosphere, room cleanliness, overall
- Thi Huyen Ngan (10/5): - Nice room in an actual better than picture your hotel show on Agoda, quite dark mode . Nice location as well
- Samsun (5/5): -
- Veena Arora (10/5): -
- Leslie (8/5): -
- David (10/5): Always a pleasant experience. I love stopping over in Singapore - 2nd time I’ve stayed here on transfer to UK. Great location lovely staff and small but comfortable room. I booked the superior double this time and got a window and a shower that didn’t soak my whole bathroom. Definitely worth the upgrade. Will happily stay here any time. Nothing
- Edwin (1/5): Very bad - Na Everything is bad
- Bilamo (7/5): - The fact that I was moved to a different room after I made a complaint about the cigarette smell although this new room had the same strong smell a few hours later. The fact that my room had a strong cigarette smell on my second day.
- Vehan (8/5): - Nice and Clean room. Nothing much to say overall good experience. Room was very compact and claustrophobic due to the lack of no windows.
- jenny (10/5): - All good Nice
- Stew (6/5): -
- Alexandre (6/5): - The staff was very helpful and nice. The room didn’t have any windows, which is not great and a bit claustrophobic. It was advertised but it was not that clear at time of booking.
- Yong En (4/5): They need to improve more on cleanliness. - Location is good The room is quite dusty, looks like very long no one clean it. Disappointed😕 Because of the poor cleanliness, not value for money
- Alma (10/5): -
- 玉萍 (10/5): -
- Enya Yan (9/5): Overall a fantastic stay! - Had a fantastic staycation with family for a short event. The room is clean and spacious.
The receptionist is very mindful, professional and ready to assist – a big shoutout to Syed Iwan for arranging our family rooms with informative advice about hotel-nearby essentials throughout the booking process.
The TV has a QR code able to connect to YouTube. The aircon and wifi are strong. Has a mini fridge. Basic amenities are sufficiently provided. Filtered tap water installed. Room service was prompt; however, the floor was left wet after mopping (suggest another round of dry mopping) – suggest more safety awareness for the elderly and young children. The only mode of transport for our trip is Grab. There is only a single bus service – No. 33 – with few stops towards Dakota MRT.
- Ronald (5/5): Decent - Room size No facilities (ie restaurant, fitness room , windows)
- chun yong (6/5): -
- lilibeth (8/5): - The staff were very helpful and accomodating. The room was clean and the bed was comfortable. There’s filtered water in the room which was a bonus. Wall paper in the room needs an upgrade
- Ignacio (8/5): Excelente relación calidad-precio - Calidad-precio excepcional. Limpio y actual No tiene sala de lectura/espera y no había posibilidad de desayuno.
- Lindsay (5/5): Experience moyenne. Doit suffir pour une nuit - Au vu des prix pratiqués à Singapour, j’imagine que le rapport qualité / prix ne doit pas être mal, mais n’ayant rien testé d’autre je n’ai pas de comparatif. La climatisation n’est pas réglable de manière individuelle, j’ai eu froid tout le séjour : Nous avions 17,5 degrés dans la chambre et 35 degrés dehors.
La chambre suffit si on veut juste y dormir car elle ne faisait pas 12m2 comme indiqué, c’était très petit. Avec nos sacs nous avions plus de place pour circuler. Une odeur de cigarette très désagréable dans la ventilation, sachant qu’il n’y a pas de fenêtre.. nous y avons fait 3 nuits et c’était un peu trop.
- YUHUNG (7/5): - 房間很乾淨,也很安靜 抵達時,給的第一間房間有煙味,又換了一間房間,就沒有煙味,但房間的廁所沒有乾濕分開,會導致洗澡的時候,把整個廁所都用的全部都濕的,有點差
- Md Rabib (7/5): -
- Joesil Dianne (8/5): -
- 353ferianr (10/5): Venue Hotel The Lily - We had a great experience in Venue Hotel The Lily. The staff was really friendly and they let us check in an hour earlier. Rooms are clean with a modern vibe, has the all the basic amenities, and has a separate faucet for drinking water. For the value, it's definitely worth it. When we stayed we didn't notice any sounds coming from the other rooms which was nice. The hotel right next to a bus station but the nearest MRT station is a 20-minute walk away. Overall, it's a very recommended place to stay if you're planning on staying near Geylang.
- Sam (8/5): - Excellent value for money in a great spot between the airport and the city.
- Chau Bao (9/5): This hotel is very convenient location and the price is low for the family of 4 to stay overnight. Thanks for the staffs - Clean and convenient location No comment
- DOREEN (8/5): -
- Nomad25479936634 (10/5): 8/10 ⭐ star for my stay here! - I have a pleasant stay during my 4d3n here. It was a last minute booking and Im very thankful because there is room available for us. To Syed, Tes and Wan you gave us a wonderful service during my stay here.Everyday they cleaned up my room, full filled our request and keep smiling. I'll come to stay here again next time.
- GrandTour67970576412 (10/5): Nice hotel overall - Very good and comfortable, nice servicee
- Sightseer06834128880 (10/5): THE BEST - The place is nice, everything was nice for a budget hotel. We’ll come back
- Go13337687502 (10/5): Enjoy A Great CNY stay! - Having a great and enjoyable in Venue Hotel The Lily! Appreciated thanks to Tes & Glenda for provide us super friendly services all the way throw this journey. We will be back again! Happy CNY teams.
- seanpF9606DH (10/5): Great location, service and affordable - Great location and friendly service. Hisham was helpful at check-in and let me
have the room early. Wan was great and the room was tidy every day I came back. Train stations and malls are close by, so it is value for money.
- Lim (10/5): -
- Scenic41077417678 (10/5): GREAT! Will definitely come back again! - Location was pretty okay considering its price. It’s a 3-min walk to the bus stop. Room was spacious and bathroom was clean. Service was great. Staff were friendly, very helpful, and very accommodating with our requests. We will definitely stay here again. 10/10
- Jayashan Vidanapathirana (10/5): “Consistently Clean, Safe, and Family-Friendly Stay at Venue Hotel by Lily, Singapore” - I had the pleasure of staying at Venue Hotel by Lily with my family from 5th to 8th February 2026, returning after a positive experience in 2025. Once again, the hotel exceeded expectations and proved to be an excellent choice for a family-friendly stay in Singapore.
- Cleanliness & Management: The property was spotless and well-maintained throughout our visit. Housekeeping standards were consistently high, and the management team ensured smooth operations.
- Safety & Security: With 24-hour front desk service and attentive staff, the hotel provided a secure environment that gave us peace of mind while traveling with children.
- Convenience: The location is ideal—close to bus stops and MRT stations, making it easy to explore the city. Restaurants and laundry services nearby added to the convenience, especially for a family trip.
- Family-Friendly Atmosphere: The hotel’s welcoming environment and reliable facilities made our stay comfortable and stress-free.
Overall, Venue Hotel by Lily continues to deliver excellent value and hospitality. Its combination of cleanliness, safety, and accessibility makes it a reliable choice for families. We look forward to returning again on future visits to Singapore.
- mprasad35 (10/5): Great Hotel! Would stay again. - The hotel is conveniently located on a very beautiful street in Singapore. The rooms are small as expected in S'pore. But boy, these guys need to find a new name. There's another hotel venue around 400m and we had to drag luggage from there to here. Very conveniently located 7/11 and anna's hotel nearby had our breakfast sorted between cafes and dosai. The hotel overall was beautiful and closer to airport as well. We actually regretted changing hotel on the last day as it added to chaos and well, the service here was better. Sometimes, grass is greener on the other side, until you cross and find that it's actually a marsh. So yeah, i'd come back and stay here. The distance to city centree is there so if you are planning on cabs, then it might not be worth the price. But overall, a very nice hotel.
- Happiness60643804613 (10/5): Lovely Stay - Great place to stay and have been here several times. Highly recommended for budget friendly hotel near bus stops and restaurants, including walking distance to Dunman and Geylang Serai hawker centres. Many thanks, especially to Hisham who has gone gone above and beyond to accommodate our needs. Special mention to Tes and Fitra.
- Jamie (9/5): -
- xul579 (10/5): The room can be bigger. It would be better if free water and combs could be provided. - Good
Location:convenient, and there is a bus stop nearby.
Atmosphere:good
Rooms:clean but small
Generally speaking, it is a very good hotel and worth recommending.
- Istiari (7/5): Good value for money - The room is clean. It also has safe deposit box and small fridge. TV has channel to local TVs. Very small room, not much space left. Shower and toilet are within the same room, considered very small.
- Renske (8/5): -
- jose (7/5): -
- D507MSjank (10/5): good pricing, good bed. perfect location - good location, affordable price, clean accomodation. it is surrounded by restaurants and food markets as well as a walking distance MRT and 7/11
- Trek01350165586 (10/5): Great choices - Great hotel with friendly customer services. Convenient location that nearest with few malls
- Lai (7/5): -
- Lovepreet (10/5): - Very Good Excellent
- Justina (2/5): Unfortunately I had to move to another hotel after just one night. - Friendly staff Humid and heavy air in the room - hard to breathe; tiny room; tinier bathroom
- Cruiser29102366044 (10/5): Amazing stay - Had a wonderful staff and a clean room.
The location was also good
Would most definitely recommend !😍😍😍😍😍😍😍😍😍
- Marek (9/5): -
- Haji Mohamad Samri (3/5): -
- Witold (8/5): Było ok - Zużycie pokoju
- xiek2026 (10/5): Marvellous atmosphere - the smell is terrific and the service is also nice,the water in the washroom is hot also comfortable. Moreover,the air conditioner is also cool,a great experience。
- Curiosity58472524772 (10/5): Good hotel - Good location!
Rooms cleanliness!
- Pragashk (8/5): Clean and convenient location - It's a nice and clean hotel. Fitra the cleaner kept the room nice and clean. Alvin from from front desk was very helpful.
The hotel rooms are small but that's how hotel rooms in this price range is in Singapore. Location is good. Close to restaurants and city.
- Lekie lee (10/5): - The staff very friendly especially Mr Syed and another Chinese guy during night shift
- John (7/5): Pleasant generally - Clean and comfortable. Location is convenient. Rooms are not soundproof. Can hear conversations held at reception and other rooms.
- REAKSMEY (8/5): It’s very nice 🥰🥰 -
- John (7/5): Suitable for an overnight stay. - Good location. Lots going on. Good food options. The bathroom. When you took a shower, you saturated the whole bathroom including the amenities and the floor.
- Samuel Masheikh (8/5): -
- Quest67166765273 (10/5): Excellent - This is the second time we have visited your hotel, and once again we had a very pleasant experience. I would especially like to thank the manager and the housekeeping staff Hisham and Wan for their outstanding service.
We noticed that their hospitality and friendliness have improved day by day. They were always helpful, polite, and welcoming, which made our stay very comfortable and enjoyable.
It is truly appreciated to see such dedication and positive attitude from the staff. We sincerely wish that you will continue to maintain and improve this excellent level of service in the future.
- Tina (9/5): Little hidden gem in the heart of the east - Great service from all the front office staff. They were extremely helpful and greeted every guest by our names. Makes us feel so at home Rooms too small. Shower has no glass divider making the bathroom wet after a shower
- Hsuan Yu (7/5): - 便宜 附近有美食廣場 有附備品 設備稍嫌老舊
- Odyssey68487919240 (10/5): wonderful experience - It’s a nice experience we feel very happy we served by his ham and frfra and we feel pleased
- Phouthanousone (7/5): -
- Andy (9/5): Quick overnight in transit. -
- Karrie (4/5): Our stay was ok but I would not book this location again and never book a room without windows as u don’t know when morn - The staff were amazing and really quick to respond to requests. Very accommodating and friendly. Due to budget, we got the suite without window. We turned off the air conditioning for the first two nights. Little did we know that by doing that it would build up condensation which made the floors in the whole room wet. The hotel staff were very good. They changed our room instantly and informed us to leave the air conditioning on which would help the situation.
The shower and bathtub in both rooms were not properly installed or maybe the rubber is rather old which caused leakage.
- 531vathanab (8/5): Good Stay - Location was good for us as it was near to our work place. Very close to bus & mrt stops. Check in was smooth thanks to Ms Tes. Also to the amazing helpful and friendly team Wan & Alvin.
- Nerlin (10/5): -
- サイジェイ (8/5): -
- baluardodipuglia (10/5): - Ottima posizione, nel quartiere Bagno, piccolo con doccia incorporata
- F3825UUchrisd (6/5): Affordable, comfortable, strategic position - The price is affordable, the staff are nice, many places to eat around the hotel. Quite far away from MRT station (the only downside)
- SheilaEAC2017 (10/5): 2 rooms for a family with teens - I’ve always been a fan of Venue Hotels and Venue at the Lily did not disappoint. The room’s comfort and cleanliness was above and beyond expectation. The service provided was A*. We especially commend Alvin Won in the front desk/ guest relations and Fitra in housekeeping for attending to our needs.
The only thing that I was not happy with was the size of the bathroom but the maintenance more than made up for it.
We’ll definitely be coming back!
- Relax02309231776 (10/5): Singapore is calling 😍 - I had a wonderful stay at this hotel. The room was clean and comfortable, the staff were friendly and helpful, and the overall atmosphere was very relaxing. I truly enjoyed my time here and would love to come back again.
- Adnan (8/5): - All good Nothing
- Rajaratnam (7/5): -
- JANETT (10/5): -
- ASHARI (8/5): -
- GoPlaces53207510838 (8/5): Nice place, near from airport - The staff is really helpful and kind, name hisham he gave us sovenir for christmas 🎄
The room is really small, but i think sing have a hotel like that
- Jenny (3/5): -
- Sarah (9/5): A lovely spot in a really cool little street, equidistant between two MRT stops. - Staff are really friendly and helpful. The bowl of apples on the front desk was a great touch (and much appreciated). Not having windows in the room takes a bit of getting used to.
- Crizel (10/5): Great choice we had the best place to stay in singapore ! - Family room was really good ! Everything is all good and very accessible to all 😀
- Nur Suraya (8/5): Short escape - Everything was good. This area easily to fine halal food. Our room has a water leak dripping from the ceiling.
- Matsambo (8/5): The horst were great. Place surrounding made us experience a bit of Singapore which was the reason for us not using a ho - Location No windows. How is that even possible
- Guest (9/5): -
- Meer Zaman Khan (10/5): - Cozy Nil
- CHEN (8/5): - We were lucky to have the car parked right in front of the hotel after 9pm. It's free until the next day 8.30am.
- Randy (7/5): Redelijk - Mooie kamers maar wel klein Niet al het personeel is gastvriendelijk
- Art (9/5): -
- Afo (9/5): -
- Peter (9/5): - The twin room was really comfortable, although a little small.
- Tomasz (6/5): Lokalizacja jako tako, reszta słabiutko - Nie było Brak okien w pokoju xD
- Lee (10/5): - The staff are very friendly and helpful, will come back again 💕
- Faseyitan (8/5): Great but feeding was hell. you have to stepout every time to look for food and room very small - Room was clean, water pressure prefect. Quiet and lovely environment. The staffs are friendly and willing to help.
No microwave, just refregirator. The room is small, the TV is also small. There is No netflix, seriously no netflix, only youtube.. Its an old TV. No resturant within so u have to go buy you meal outside and pray they are not closed before you stepo out.
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