Craven Hotel

Location: 10-11 Craven Terrace, London, gb

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Screens / Barriers between staff and guests for safety
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Standard Triple Room

  This triple room is consisted of of a TV with satellite channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Single Room

  A private bathroom is featured in this room.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Twin Room

  A private bathroom is featured in this room.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Double Room

  A private bathroom is featured in this room.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

Guest Reviews

• Richard (5/5): -
• Ali (10/5): -
• Ana Carolina (1/5): -
• SARA (6/5): -
• Hywel (1/5): Terrible - Nothing good Horrible mattress Horrible room
• Mia (1/5): Avoid - Unpleasant. It was bearable 7-8 years ago. Filthy inside. Dirty carpets. Unclean bathroom. Bed was old and small. They charge for holding your luggage an extra 7 pounds. It should not charge more then a hostel.
• Bacic (1/5): -
• Kim (1/5): Scam Hotel London - Rien c'est un scam Le lieu ne ressemble pas aux photos, le plafond coulait , les murs tombaient en lambeaux,la personne de l'accueil a refuser de m'aider et nous a fait attendre 1h dans le froid en refusant de nous laisser rentrer une fois que nous avons demandé des explications, il y avait 3 autres personnes à l'acceuile dans le même cas demandant un remboursement
• Sebastiano (7/5): -
• Ilham (1/5): Expérience médiocre à fuire .. - Mis à part l’emplacement aucun point positif La chambre n’était pas propre durant tout le séjour
• Zhanerke (1/5): -
• Ayoub (5/5): -
• Richard (5/5): -
• Maria Isabel Da Silva Reis (1/5): FOTOS DE LAS HABITACIONES NO REALES, SUCIOS MUY ESTROPEADO Y NADA CUIDADO - NADA, las fotos no corresponden para nada a la realidad, deben de ser del año en que hicieron el edificio, las habitaciones sucias, no hay personal de limpieza, desagradable y el previo igual que otros mil veces mejor en SUSSEX GARDENS NO RESERVAR, ES MUY SUCIO, HE TRATADO DE SUBIR FOTOS PERO BOOKING LAS ELIMINA ES MAS , PENA QUE NO LEI LOS COMENTARIOS, SUCIO SUCIO MUY SUCIO, EN LOS CABEZALES DE LAS CAMAS CON LA ESTUFA Y LA PARED HAY MIERDA DEL AÑO DE LAS MOMIAS, DE VERDAD NO MERECE LA PENA......
• Maria Isabel Da Silva Reis (1/5): MAS MIERDA QUE EN LA BASURA - Londres, por lo demás el hotel SUCIO, desagradable todo , mierda por todos lados , y una vez que reclamas ni caso no hay ni servicio de limpieza es más no se limpia desde el día de la inauguración, yo no leí los comentarios por eso reserve, no se os ocurra reservar en la calle sussex gardens hoteles limpios super bien situados y millones de veces mejor es el peor hotel de mi vida Sinceramente NO RESERVÉIS, es fastidiarse las vacaciones
• Raad (1/5): - Was smell very bad and the walls so dirty
• Vincent (2/5): -
• Margarete Penela (6/5): Não correspondeu - Localização, próximo de várias estações de metro, comboio e de autocarro. Nota-se que precisa de obras nos quartos. O quarto era triplo e o colchão da cama individual, tinha muita utilização. Não tivemos limpeza nem arrumação nas 3 noites que estivemos lá.
• Akhmetova (7/5): -
• Spencer (1/5): Unclean. - The location. Unclean, TV hanging off the wall with electric wires sticking out the wall, dirty windowsill, hairs on bed, stains on bed sheets
• Huw (1/5): - If you like your 3 star hotels to have stained bed clothes, hair embedded into the towels, dirty walls, scruffy corridors and front of house staff who are clearly working in jobs they don't care about then this hotel is for you. Just awful. There are so many better hotels within 5 minutes of here so opt for them if you need fj stay in paddington. Oh, pretty much everything. In addition to the comments above I watched the check in team member shame and embarrass a young woman because she asked for extra toilet paper. This hotel just doesn't get it. Budget hotels should not mean budget thinking but clearly this hotel missed that memo
• Joshua (4/5): you get what you pay for - nicely located next to lancaster gate underground so didn't have to walk far to get anywhere beds were very uncomfortable, shower had no pressure whatsoever so wasn't able to have a decent shower
• Shabana (1/5): -
• Bohdan (8/5): -
• Nuria (10/5): -
• Louise (1/5): Depressing , prison cell level . Only booked this very last minute as booked the wrong date for original date due to ext - Location was good for second night in London to be close to Paddington Station. Booked very last minute regrettable! Dirty, broken fixtures and fittings. Couldn’t open window so claustrophobic especially with plastic blind that had no option to roll up keeping room dark and prison like . Bed was out of line with mark on bed sheet . Hole in bathroom door, no Shelf as broken off to put toiletries. Dust, Limescale, dirty shower . Smell of muskiness on entering room. No kettle or Tea, coffee . Wouldn’t take a shower due to filth and only had a couple shampoo sachets and hand soap . Tv not working. Booked last minute , feel even if they had gone through the room check experience would be the same as No feedback from complaint they obviously don’t care about customers due to looking up reviews afterwards. There are better places if you search broader I filtered my search low to high and chose a price match to original hotel however after booking saw that the order of prices were not in order low to high and £8.00 credit doesn’t cover any goodwill to be frank . Will definitely broaden my searches from now on.
• Khine (1/5): -
• Ismael_Mello (5/5): -
• Guest (5/5): -
• Kubra (1/5): berbattı - yoktu sitedeki gibi değildi. oda rutubetli ve banyo musluları kırıktı, tavandan üst kattaki dultan su sızıyordu
• Ross (4/5): This was a cheap room for 1 night stay for convenience but the whole hotel is super run down. - Close the Royal Albert Hall & Hyde Park Room was tiny, with a tiny shower. The drain was blocked so the water in the shower wasn’t draining away and toilet seat was broken. This was a cheap room for 1 night stay for convenience but the whole hotel is super run down.
• Simon Nicolas (7/5): -
• nawab (1/5): - Just location Facilities
• Alessio (1/5): - Great location Dirty room, not clean and dust everywhere. There was a hole in the ceiling that let all the air come through during the night (it was windy). Window couldn’t be closed. My room was changed when spoke with the receptionist, but I will never stay here again.
• Deejae (7/5): - Everhthing Npthing
• Sofija (8/5): -
• Francisco Jose (1/5): - Perder dinero que no te devuelven La habitación estaba super sucia y llena de polvo , si eres alérgico o asmático puedes acabar muerto , tras darme un ataque de alergia hable con el hotel porque no podía dormir por razones médicas ahí y la solución que me dieron era cambiarme a otra habitación igual de sucia , con paredes y las sábanas llenas de caca y mocos , booking no se ha hecho responsable y he perdido 400€ a pesar de no haber podido dormir ninguna noche ahí porque me asfixiaba y tener que gastarme dinero en otro hotel que he tenido que pagar yo
• Richard (4/5): -
• Alex (6/5): -
• Adrian (9/5): - Comfortable bed
• Corina (7/5): OK for a last minute stay - Flexible check-in, the receptionist was very welcoming too, and the hotel was easy to find and ideally located close to Paddington station. The price was reasonable for the room. The bathroom was not very clean and the fridge in the room was full of mould and dirty. The bedding was fine but not so comfortable.
• miriam (1/5): Pésimo - Nada Las habitaciones no son las de las fotos. Todo asqueroso, muy sucio. Habitacion muy pequeña. Muchísimo ruido. Huele mal… recomiendo que se duerma en la calle antes que ahí.
• Antonio (2/5): -
• Bruna (10/5): -
• Richard (1/5): Verschimmeltes Zimmer - Das Personal war nett und das Hotel liegt relativ Zentral. Man hat direkt den Schimmel im Zimmer gerochen. Man konnte den Schimmel auch an der Decke sehen. Der Wasserhahn war locker und man hatte Angst, dass das vollständig abbricht. Pro Person hatte man nur ein Handtuch.
• Valeria (1/5): Мерзость - Ничего. Комната была грязная, холодная, я была настолько шокирована, что уехала посреди ночи. Абсолютно все было старое и грязное.
• Camilo (3/5): Dirty - Nothing. A place without hygiene, dirty and smells bad.
• Elina (1/5): -
• Phone Pyae (5/5): -
• S9097ELmatthewd (8/5): Simple & Great Value - Cheap and cheerful. The location can’t be beat. The place is a little run down but has basic cleanliness, clean linen and towels and is very quiet.
• Sophie (9/5): Would definitely stay again. Thanks - Love how close it is to everything Only thing I would note is the curtain in my room was broken so I had no privacy
• Shafau (6/5): - Shower Smelly reception dirty walls
• S (3/5): - The location of this hotel was the only positive factor. Almost everything was bad about Craven hotel. When walking in, staff looks at you with a somewhat negative attitude. Not unfriendly, but also no smile or something. The place itself is heavily battered. Evertyhing was dusty and dirty. The room doesnt look whats advertised. The bed was on the border of just clean enough. The pillow had some stains on it.... thank god for the cover. Bed smelled clean but found a hair or 2 which is completly unacceptable. Im not even gonna start about the bathroom.... Avoid this place. Dont get fooled because of the budget friendly price.
• Gurvinder (10/5): - Was as described with friendly staff and a perfect location. Was cautious after these reviews but honestly it was fine for the price, really have no complaints Nothing
• İskandarov (4/5): -
• Peter (1/5): If only the owner cared a little about the guests not just profit, this place could be a gem! - Location and staff were very nice I know this is a budget hotel but please a little TLC wouldn't ruin you. No kettle, tea, coffee, now standard everywhere, Double room but only one! hanger and it was broken! Whoever cleans this place they don't touch walls and the gap between window and bed. Bathroom is so ridiculously small that it's a joke! If you are bigger man (not even fat) don't bother booking this hotel as you will not be able to move in the bathroom. You can't even sit on the toilet properly as the sink is in the way and I am slim. Great location and good price but I will not be staying there again.
• Waad (2/5): -
• Mellor (10/5): -
• Shafau (7/5): - Space and location Bathroom poor and no space to move
• Jaymie (2/5): Really bad mouldy fridge and bad staff - Bed was ok to stay in Broken toilet seat and really bad mouldy fridge and staff did want to do anything about it but went in my room without my Permission when I was outside having a cigarette
• Roszaman (1/5): - Thw hotel was moldy and the windows where not secure on the bacment was not sound proofed what so ever
• Mellor (10/5): -
• KHALAF (1/5): -
• Deejae (8/5): - Long stay The prices
• sagar (1/5): Poor , dirty bathroom and room - Tbh Very poor and staff are sad No smile Bad experience and never come back again
• Pietro (2/5): - Only the postion The room was very dirty. The bathroom was disgusting. All the hotel was old and dirty.
• Ellie (1/5): -
• Patrick (7/5): -
• Khairul Nizam (5/5): -
• SARA (5/5): -
• SARA (4/5): -
• FUAD (5/5): -
• Christopher (10/5): - Nice staff, clean
• Wane (1/5): -
• Assia (1/5): - L’emplacement La saleté, c’était vraiment horrible.
• Fatemah (1/5): ‏Very bad experience. - Very bad experience. The hotel cleanliness was extremely poor. I did not stay at all — I only stayed for about 15 minutes and then left to another hotel. The room was dirty and unacceptable. I am requesting a full refund. I do not recommend this hotel to anyone. Very bad experience. The hotel cleanliness was extremely poor. I did not stay at all — I only stayed for about 15 minutes and then left to another hotel. The room was dirty and unacceptable. I am requesting a full refund. I do not recommend this hotel to anyone.
• Jesse (8/5): -
• Joana (4/5): Surpresa desagradável nos quartos atribuídos - Localização As fotos do hotel não correspondem aos quartos. Pouca higiene, o segundo quarto que foi atribuído por o primeiro não ter condições (infiltrações no quarto no qual uma parte do teto estava tapado com uma espécie de cartolina, Dimensões do quarto serem pequenas tinha de que andar de lado, a janela deixava entrar o frio e a casa de banho estava avariada) o segundo já era ligeiramente maior, mas no lavatório havia restos de espuma barba com barba e os lençóis tinham cabelos. E os cartões do quarto estavam sempre a desmagnetizar
• Letizia (2/5): Pessima - Niente Siamo arrivati in hotel e la stanza era gelata, a quel punto abbiamo guardato la finestra e il vetro era completamente rotto!!! Una volta riferito alla reception, ovviamente non ne sapevano nulla…fortunatamente ci hanno cambiato camera. Ma la situazione non era delle migliori…bagno piccolo e sporco. Lenzuola piene di peli e capelli (non lavate da giorni se non mesi). Inoltre la stanza non era provvista di nulla, non c’erano prodotti per lavarsi, mancavano gli asciugamani, la carta igienica data in dotazione era già a metà uso. Non una delusione ma un completo disastro! A mai più
• Mazin (1/5): - The room was extremely small, and the bathroom was also very cramped, making the stay uncomfortable. In addition, the staff behavior was very poor, and we felt unwelcome and uncomfortable during our stay. Overall, it was a bad experience, and I do not recommend this hotel.
• Saleh (1/5): - I like the location of the Hotel the room is not clean the room is smelly
• Alen James (4/5): Good location. But the pictures didn’t look the same as the website so we were disappointed with the room - I liked the location of the property and the price. It didn’t look like the pictures I saw on the website. There was no bin in the bedroom to put any waste. There was only a very small bin by the toilet.
• Ariadna (6/5): -
• Anna Giulia (1/5): -
• Antonio (1/5): Una lástima, no merece la pena - Solo destacaría la ubicación que está cerca del metro Estaba todo lleno de mierda, la habitación era muy pequeña y el baño aparte de ser diminuto que casi no cabíamos estaba lleno de mierda. Un asco
• Francesca (1/5): -
• Maria (5/5): - The bed is not comfortable There was no body wash in the shower There was no ac
• Nene Rougui (1/5): Je déconseille fortement!! - L’emplacement transports en communs accessible Hôtel sale, beaucoup d’humidité dans la chambre , odeur désagréable de la moquette, bref même pas de télécommande, personnels à l’accueil tout ce que tu demandes ils ne savent pas, pas du tout accueillant!
• Manoj/mohan (1/5): -
• Chris (3/5): -
• Ado (8/5): Thanks for the host - The environment and staff courtesy The serene environment
• Aaron (1/5): -
• Rhiannon (10/5): - Staff were lovely and accommodating last minute
• Intizor (8/5): -
• orceane (5/5): Rien à voir avec la photo - La chambre qu'on a eu était grande. La chambre n'était pas nettoyer je pense ou du moins juste en surface, car des choses traînées au sol, bouteille d'eau, savon en sachet... La photo de la chambre prise sur booking n'est pas là réalité !!!!
• Daniella (4/5): - The location wasn't clean, rooms are so tiny look bigger on the photo, no air con or fans. did not enjoy this stay.
• Bulent (6/5): -
• Ulpindo (8/5): All fine 👍 -
• Desi (1/5): -
• ammanullah (8/5): -

Photos