Hanoi Boutique Hotel & Spa
Location: 7 Ngo Gach Street, Hanoi, vn
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation in Hanoi's Old Quarter
Prime Location: Situated just steps away from Hoan Kiem Lake, our hotel is centrally located near popular attractions like Thang Long water puppet theatre and St. Joseph's Cathedral.
Modern Amenities: Our air-conditioned rooms are elegantly furnished with a flat-screen TV, safety deposit box, and minibar. Relax in style with our en suite bathrooms complete with free toiletries.
Relaxation and Convenience: Indulge in rejuvenating spa treatments at a discounted rate, stay connected with free WiFi, and take advantage of our 24-hour front desk services for a seamless stay.
Book your stay at Hanoi Boutique Hotel & Spa for a truly unforgettable experience in Hanoi's vibrant Old Quarter.
Important Information
Airport pick-up service to the property is available at VND 480,000 per car, while drop-off service at the airport is charged VND 432,000 per car. Guests who wish to utilize this service are required to contact the property to make a resertion at least 24 hours prior to check-in. You may use the contact details provided in your booking confirmation.
=== Guests will enjoy the following benefits: - Free upgrade to a higher room category (subject to availability) - Free early check-in and late check-out at 14:00 (subject to availability) - 20% discount on spa services All offers mentioned above are subject to availability. Full details will be provided upon check-in. Other restrictions may apply.
=== Please note that payment pre-authorization is required within 3 days prior to arrival to guarantee your booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Guest education on local ecosystems and culture
- Parking
- Non-smoking rooms
- Air conditioning
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Currency exchange
- Non-smoking throughout
- Shuttle service (additional charge)
- Public transport tickets
- Fruits
- Fire extinguishers
- Smoke alarms
- Key access
- CCTV outside property
- 24-hour security
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Secured parking
- Health or beauty spa nearby
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Family Room, 2 Bedrooms, City View
1 King Bed and 2 Twin Beds
592-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch HDTV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Executive Room, Balcony, City View
1 King Bed OR 2 Large Twin Beds
Balcony with city views
Internet - Free WiFi and wired internet access
Entertainment - 32-inch HDTV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Local maps
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Family Room, 2 Bedrooms
1 King Bed and 2 Large Twin Beds
592 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch HDTV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Executive Room, City View
1 King Bed OR 2 Large Twin Beds
Overlooking the city
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch HDTV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Separate sitting area
- Blackout drapes/curtains
- HDTV
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Local maps
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Deluxe Room, City View
1 King Bed OR 2 Large Twin Beds
240-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 32-inch HDTV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Local maps
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Suite City View Room
1 King Bed OR 2 Large Twin Beds
484-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch HDTV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- HDTV
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Classic Room
Air-conditioned room features a Queen bed, modern furnishings, a satellite TV and mini-bar (additional charge). Private bathroom is equipped with a standing shower, free toiletries and hair dryer. This room has internal window with no view.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Yukata
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Double or Twin Room with Terrace
Air-conditioned room features a King bed or 2 Single beds, modern furnishings, a satellite TV and mini-bar (additional charge). Private bathroom is equipped with a standing shower, free toiletries and hair dryer. This room has large balcony/terrace with city view.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Yukata
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double or Twin Room with City View
Air-conditioned room features a King bed or 2 Single beds, modern furnishings, a satellite TV and mini-bar (additional charge). Private bathroom is equipped with a standing shower or a bathtub, free toiletries and hair dryer. This room has window with city view.
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Yukata
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Connecting Room
Air-conditioned room features 2 separated bedrooms with a Queen bed and 2 Single beds/ 2 Queen beds/ 4 single beds, modern furnishings, a satellite TV and mini-bar (additional charge). 2 separated Private bathrooms are equipped with a standing shower & a bathtub, free toiletries and hair dryer. This room has skylight window with no view.
Max Occupancy: 6 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Yukata
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Connecting Room with City View
Air-conditioned room features 2 separated bedrooms with a King bed and 2 Single beds/ 2 King beds/ 4 single beds, modern furnishings, a satellite TV and mini-bar (additional charge). 2 separated Private bathrooms are equipped with a standing shower & a bathtub, free toiletries and hair dryer. This room has window with city view.
Max Occupancy: 6 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Yukata
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Suite with City View
Air-conditioned room features a King bed or 2 Single beds, modern furnishings, a satellite TV and mini-bar (additional charge). Private bathroom is equipped with a standing shower & a bathtub, free toiletries and hair dryer. This room has large window with city view.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Yukata
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Executive Double or Twin Room with City View
Air-conditioned room features a King bed or 2 Single beds, modern furnishings, a satellite TV and mini-bar (additional charge). Private bathroom is equipped with a bathtub, free toiletries and hair dryer. This room has large window with city view.
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Yukata
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double or Twin Room
Air-conditioned room features a Queen bed or 2 Single beds, modern furnishings, a satellite TV and mini-bar (additional charge). Private bathroom is equipped with a standing shower or a bathtub, free toiletries and hair dryer. This room has internal window with no view.
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Yukata
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Saraaz (10/5): good - good good
- Darren (9/5): - Staff Location Facilites Breakfast It's all good
- Darren (9/5): - Breakfast is excellent Staff are excellent Location is excellent The bath shower is difficult to use.
- Marco (10/5): Jederzeit wieder - Sehr, sehr freundliches und hilfsbereites Personal, gute Lage, um Hanoi zu erkunden. Großartiges Frühstück. Extrem saubere Zimmer, sehr angenehme Atmosphäre.
- laurence (10/5): très agréable - Le petit déjeuner était vraiment TOP? Buffet très varié et frais Chambre petite, c'était notre choix Emplacement parfait pour visiter Hanoï, plein centre et chambre calme Accueil très sympathique et très serviable je recommande :) ras
- Tricia (10/5): Must Stay Boutique in the Heart of Hanoi - Perfect location in the Old Quarter just step out and walk around. I am super sensitive to noise and our room was amazing off the street. The rooms are elegantly appointed yet with feelings of home statements which is nice when you have been traveling for awhile. The breakfast was amazing!! They have some of the best Pho we had in the city, make sure you get the beef. Their happy hour is nice especially after a day out in the heat to come back to a cool quiet spot. Their spa was wonderful and make sure to take advantage of the 40% of in the morning. Mai, the general manager is great and so very helpful in planning your day and stay including pickup at the airport which is great, especially when there are plane delays (as with us). They are great at What’s app before your travel and help you with everything for your trip. The staff knows you by your name and is there to please. Highly recommend this gem of a hotel! Nothing!
- 537michealm (10/5): Affordable in prime location - I booked this hotel for one week in March and end up stayed there almost weeks. Everyone was nice and polite esp Ms Mai and Ms Ly. They all made me feel like at home. Location is absolutely amazing and my room has a spectacular view. Love Vietnam <3
- L219TCamandag (10/5): Wonderful stay right in the center - What a conveniently located hotel, the short distance to a lot of attractions + benifit of having a lot of street food, convenience stores and restaurants/bars right around the hotel made this best choice for the stay in the city. The room was spacious with a comfortable bed and was cleaned well each day though I think the safe and the shower need a little bit of maintenance. It helped that my room wasn't facing the street because I could hear faint traffic noises well into the night but nothing that would disturb sleep.
- wary_trvler (8/5): A very nice three star hotel with very friendly staff - We really enjoyed our stay at the Hanoi Boutique Hotel and Spa. The room was nice and clean but unfortunately the bed was a bit hard for our liking. The bathroom was a bit dingy, but it was certainly serviceable. The location was excellent, right in the middle of the old town with easy access to lots of great restaurants, cafes and bars. The staff were great, in particular the concierge, Mai, who helped us with transport and tours and was always friendly and knowledgeable. Overall a very good three star hotel.
- CJBurns (10/5): Lovely hotel, nice staff, close to everything - Staff are pleasant and helpful, Maintenance is amazing. Good breakfasts and lounge. First room had no window, was ok. Second room was a suite which was great mate! Close to all amenities and shops.
- Odile (10/5): Hôtel tellement charmant - Cet hôtel est parfait. Il est très bien situé dans le quartier très animé du Vieux Hanoï, mais dans une rue très calme et charmante. C'est un hôtel avec beaucoup de charme. Notre hôtesse Mai à la réception a été d'une très grande gentillesse, professionnelle et disponible. Nous avons pu communiquer avec elle en français, et en anglais, ce que nous avons beaucoup apprécié. L'ensemble du personnel était très gentil, notamment Victor. Merci à vous tous. C'était un bonheur de séjourner ici.
- Julie (6/5): Ok - Room we ended up with was good for short stay First room offered was small with shower in the bedroom
- mbA5643EL (10/5): Remarkable experience - Location of the hotel - in the Old Town - makes it really convenient to see the main attraction of Hanoi. It also provides customers with wide variety of choices when it comes to restaurants, shops etc. Rooms are clean and perfectly comforable. The staff working in the Hotel is very kind, helpful and welcoming, making the experience even better. It's certainly worth to choose this place and come back in the future.
- laurence (10/5): Hôtel bien placé et agréable - L’accueil est très sympathique et souriant L’emplacement est top au milieu du vieux quartier, tout peut se faire à pied Propre avec un PDJ très copieux et varié RAS
- Jeyeon (9/5): It’s value for money, very convenient location easily accessible to all tourists destinations in Hanoi and impressive to - It’s a prime location accessible to all the tourists destinations The property itself is just old fashioned, hard to say it’s so convenient ..
- James Geary (9/5): - Good location. Clean.
- 482teghanc (10/5): Cosy character vibes and lovely staff!!! - We stayed here for several nights when we arrived in Hanoi. The location is perfect, there is a great coffee shop across the street and so many local food vendors. Mai and the team were so accomodating and kind from the moment we booked. They made our stay truly wonderful and comfortable. Nothing was too much trouble. Mai helped us with any questions, and even helped us book transport to a national park we wanted to visit. The rooms were very clean, cosy and had a Vietnamese feel. We loved the city view room so we could watch life go by from our window. The spa services were the best we have had - the massages were very strong and we felt very relaxed and slept very well afterwards. Walking distance to everything you need!!! We will definitely come back here when we return next year.
- Pawel (10/5): My favourite hotel in Hanoi - Fantastic location, beautiful design, spacious deluxe room, fantastic tasty breakfast, very helpful staff. So far my favourite hotel in Hanoi.
- G7288CEkeithl (2/5): Smelly room - We booked a four night stay from 28th March but left after one night, as the room was very smelly from the drain in the shower. When drawn to staff’s attention, they already knew there was an issue but didn’t mention it to us on check in. No other rooms available at the hotel that night so, reluctantly, we had to put up with it but couldn’t use the shower and avoided the bathroom generally, as much as possible. We were offered an alternative room from the next day but decided to move on. I can’t understand why the problem was not mentioned when we arrived, with an apology and refund for the night, rather than hoping we wouldn’t complain. Wasted valuable time at the end of our holiday looking for alternative accommodation, as well as incurring additional costs, as no refund!
- danielwI555BU (10/5): Hanoi Boutique hotel - beautiful! - The location of the hotel, right in the heart of the old town, and being within walking distance to city activities was great! The hotel has a beautiful welcoming atmosphere. The room we were in was very neat, clean and tidy. The value overall was reasonable. The noise was not a problem at all, unless there was an event being held at the hotel and then it was a major issue and quite disturbing. The hotel staff were most professional, warm and helpful. They were able to assist us with all of our requests!
- 856krishnenduc (8/5): Budget Boutique Hotel in Old quater - Situated in the OLD quater of Hanoi this is a budget hotel with very good service.Rooms are a bit small but very neat and clean .Buffet Breakfast is really good with adequate options.Staffs are very helpful.One problem is the lane is very narrow.Plenty of food options in and around hotel.Also there are few Indian restaurants within few minutes.U can visit nigjt market on weekends which is located within 300 mtrs of this hotel.
- 452orvilleb (10/5): Central location with amazing staff! - The hotel is amazingly central; Located in Hanoi's Old Quarter in the heart of so many attractions! The staff are helpful, warm and so welcoming — especially the staff at the Reception, and in particular, Ms. Mai! Knowledgeable about all matters related to the hotel and the city, she is also highly professional, seamlessly mixing warm Asian hospitality with western norms.
- Meyrav (10/5): - We really enjoyed our stay at the hotel. The accommodation was wonderful and clean, and the staff welcomed us with a smile We went on a two-week trip to northern Vietnam and returned to the hotel, which felt like home. They happily kept our belongings for us, and when we came back from the journey, we were welcomed with a cozy room and a relaxing bathtub.thank you all very much ♥️
- ernestg555 (10/5): Phenomenal stay!!! - Amazing stay. Loved the spa and room! Super clean and safe. Bed was incredibly comfortable!!!!! All hotel staff were friendly and made great recommendations on local activities. Hotel lobby was nicely decorated and the restaurant had amazing food. One of the best breakfast buffets that I’ve had at a hotel!!! Would HIGHLY Recommend and I would stay again!!! Thank you!!!
- 646gabriellev (10/5): Perfectation in service and style - We couldn't possibly have bee more impressed! From the warm and gracious welcome to the individualized attention consistently provided throughout our three day stay, Hanoi Boutique Hotel provided a home away from home which was difficult to say goodbye to. The accommodations were attractive, spacious and convenient; the breakfast and the cafe menu was as diverse and beautiful as it was delicious. Staff moved seemlessly, greeting patrons with generous smiles and genuine kindness. We don't always reflect on a hotel stay as among the highlights of our vacations. In this case we do. Applause to Mrs. Linh, director of food and beverage and culinary operations for his management skills, guiding his team with an expertise that made the many moving parts operate in such a cohesive manner. We are grateful, as well, for her recognition of the value of visiting individual tables and regularly engaging guests in warm and meaningful conversations.
- johnbU3249QR (10/5): Comfortable, beautiful and made special by Mai - Hanoi Boutique Hotel is a wonderful hotel with a great location, clean and comfortable rooms and a breakfast with plenty of variety.= What makes this hotel stands out for us is Mai, who greets guests in the lobby with warmth and care. She's not only friendly and sweet but she also goes out of her way to answer any questions and recommend great local spots. The hotel itself is lovely but Mai is the heart of the experience. Staying here is always a pleasure when she's around and she's the reason we keep coming back.
- jenniferjewitt (4/5): Some positive points but would not stay here again as more negative than positive for me. - I really struggled with this hotel. The rooms are tiny and there wasn't enough room to open both of our suitcases. The shower (which was in the bedroom) also only had about 10 mins of hot water. It was a dark, small, windowless room and as the breakfast room was also internal there was no natural daylight until we left the hotel each day. Walls were also paper thin and we were woken early each morning by doors slamming, the lift beeping and chairs scraping. To be fair to the hotel, we knew we had a windowless room but the pictures made it look much bigger. Breakfast was good though, as was the location of the hotel. The staff were also very lovely and friendly.
- ernestr405 (10/5): A wonderful experience at Hanoi Boutique Hotel - We spent a few days relaxing in Hanoi and chose Hanoi Boutique Hotel as our accommodation. The rooms were beautiful, clean, and fully equipped with modern amenities. All the staff were very friendly, especially Ms. Mai from the reception team. She welcomed us with a warm smile, delicious welcome tea, and refreshing cold towels. Mai also introduced us to many excellent hotel facilities such as the spa, cafe, bar, and restaurants both inside and outside the hotel. In addition, she recommended many interesting places to explore in Hanoi – something we would have spent a lot of time discovering on our own without her help. We would like to express our sincere gratitude to Mai and the entire hotel staff. They are all very well-trained and truly dedicated to providing wonderful experiences for guests. We will definitely choose Hanoi Boutique Hotel again when we return to Hanoi and would enthusiastically recommend this hotel to friends planning a trip to Vietnam.
- Michelangelo (10/5): - 4° soggiorno ad Hanoi. Ci torno come se fossi a casa. Posizione nel Old Quarter, ma tranquillo, personale gentilissimo, ottima colazione orientale o "continentale" a buffet.
- David (10/5): Excellent stay - Excellent hotel in a great location. Highly recommended.
- Timothy (10/5): For a short break this is a perfect place to be based. - Perfect central location, virtually everything of interest was within walking distance. The staff throughout the stay couldn’t be more helpful. The breakfast was an ideal start (nothing flashy), the bed was really comfortable. Boutique shop with items you actually wanted to buy. Pretty faultless all round. Nothing really,
- Michelangelo (10/5): Ottima soluzione per il Centro di Hanoi. - Posizione, gentilezza personale e colazione, varia e di qualità sia quella orientale, sia quella occidentale. Struttura tranquilla nel Vecchio quartiere con camere ben isolate. Il sesto piano, a mia opinione, è il migliore per la quiete, anche se non ha viste. In ogni caso ottima scelta. Terzo di quattro soggiorni. Ottimo il servizio di transfer da aeroporto con prezzi concorrenziali. Vale la pena per semplificarsi la vita dopo ore di volo e rintontimento da fuso orario. Servizio deposito bagagli eccellente.
- Michelangelo (10/5): - Posizione, gentilezza personale e colazione, varia e di qualità sia quella orientale, sia quella occidentale. Struttura tranquilla nel Vecchio quartiere con camere ben isolate. Il sesto piano, a mia opinione, è il migliore per la quiete, anche se non ha viste. In ogni caso ottima scelta. Secondo di quattro soggiorni. Ottimo il servizio di transfer da aeroporto con prezzi concorrenziali. Vale la pena per semplificarsi la vita dopo ore di volo e rintontimento da fuso orario.
- Michelangelo (10/5): Oasi/rifugio nell'Old Quarter. - Posizione centralissima (Old Quarter), ma tranquillo e silenzioso. Personale gentilissimo e attento. Colazione ricca, con piatti vietnamiti e internazionali. WiFi stabile e veloce.
- Justine (5/5): Wouldn't stay again. - The location was good. Not especially welcoming. The whole place lacks natural light. My room had none either and felt dingy and claustrophobic. There was an infestation of bugs in the bathroom, I think from the plants... but it wasn't nice to find them crawling on my stuff ☹️ Breakfast was mediocre. Overall I think this hotel was expensive for what it was. I was meant to stay 4 nights but had had enough after two.
- Anke Elisabeth (9/5): -
- furry_0 (2/5): Scam - Scam. Do not book this hotel. Not long after booking I started getting Scam messages from numbers. They had all my booking details as well as my personal details. 2 weeks after that my bank account was hacked and money stolen. Nothing like this has ever happened me previously. Do not book
- Kerstin (8/5): -
- Maria (8/5): Prisvärt, bra boende. Kan tänka mig att boka där igen. - Trevlig personal, perfekt läge, fick superb massage Ngt slitet hotell men helt ok. Hårda sängar.
- patbI8693BW (10/5): Excellent choice when staying in Hanoi! - The Haron Hanoi Boutique Hotel was truly an excellent experience! The location of this recently opened 5-Star Boutique Hotel was perfectly located in the Old Quarter. Many major attractions were within walking distance. The hotel itself was beautiful and inviting. An elaborate restaurant, bar and rooftop bar made it even more enjoyable. I could not say enough about our experience with staff. My daughter and I were traveling together, and everyone made us feel at home and offered helpful insight during our stay. I highly recommend this hotel!
- Kate (10/5): They make you feel like family - From the moment we walked in, we were treated like returning guests rather than first-timers. The team welcomed us with genuine smiles and made sure every detail of our stay was perfect. It felt personal, not scripted. That human touch made all the difference.
- David (10/5): Excellent stay. - Great value for money. Very comfortable and clean room. Friendly staff. Perfect location. Wonderful daily breakfast.
- Joe (10/5): A boutique hotel done right - This is exactly what a boutique hotel should be: personal service, stylish rooms, and a prime location. It felt authentic rather than corporate.
- Franklin (9/5): Truly impressive service - As a solo traveler, I felt safe and well looked after. The front desk staff were always ready to help with directions or recommendations. Perfect size hotel – not too big, not too small.
- N3064EBcaroled (10/5): A beautiful place - Very beautiful place. The personal is very pretty and serviable. The breakfast is very good, a lot of choice. We are close of the city and activities. Carole and André
- Aliisa (10/5): Impeccableservice and attention to detail - Every small detail was taken care of – from the welcome fruit to the daily housekeeping. The staff even arranged a last-minute dinner reservation for us.
- Thi Hoang Mai (10/5): Alles ist perfekt. Wir haben uns sehr wohl dort gefühlt. -
- Justin (10/5): The perfect place to stay for first-time visitors to Hanoi - If you're visiting Hanoi for the first time, this is the ideal place to stay. The hotel is located right in the heart of Hanoi city. Breakfast includes both Western and Vietnamese options, which is a great plus
- Naseer (8/5): - Very limited breakfast
- Passport33627935515 (10/5): Great little family run hotel in excellent Old Quarter location 5* - We were a group of 8 and this was a perfect 3 day stay start to our Vietnam adventure. The location is perfect for all the attractions in and around the Old Quarter. The road outside is a one way street and chaotic but that adds to the charm and character of the place. It’s an old building with lots of charm. Don’t expect a modern 5* hotel - just expect great personal service, comfortable rooms, excellent breakfast with lots of variety in choice right in the heart of the hustle and bustle. We all loved it! Thankyou to Mai and her team - EXCELLENT 5*
- Charli (9/5): A peaceful escape from the bustle - Hanoi can be hectic, but this hotel felt like a sanctuary. Soundproof rooms, comfortable beds, and excellent air conditioning made it easy to relax after a day exploring. A fantastic boutique experience.
- Pinja (10/5): Service exceptionnel et chambres magnifiques - Le point fort de notre séjour a été le service. L’équipe se souvenait de nos noms et nous a aidés à organiser des excursions ainsi que les transferts vers l’aéroport avec une grande facilité. La chambre était magnifiquement décorée et très propre. Nous y séjournerions de nouveau sans hésiter.
- Eva (10/5): Boutique Luxury in the Old Quarter - This hotel offers true 4-star comfort with a personal touch. The décor is elegant yet welcoming, and the staff go above and beyond to make you feel at home. Great value for money considering the prime location.
- Ellie (10/5): A hidden gem in the heart of Hanoi - This boutique hotel was the perfect base for exploring the Old Quarter. The location couldn’t be better – everything is within walking distance. The staff were genuinely warm and helpful, and the rooms were spotless with a stylish, modern touch. A wonderful stay from start to finish.
- TrailBlazer210697 (10/5): Our stay - Great location staff is very helpful
- gait2013 (10/5): Perfect location of hotel in Hanoi - Excellent location in the heart of the Old Town of Hanoi. Friendly and very helpful staff. Clean and comfortable rooms especially with the addition of a mattress topper on the bed!! Delicious breakfast each morning! Thank you!!
- DebraJF (8/5): Great spot to stay in the heart of the Old Town - We stayed here twice recently, with a break in between when we travelled elsewhere in Vietnam, before returning to Hanoi. It is perfectly situated in the Old Quarter with just about a ten minute walk to Hoan Kiem lake where you can also join a hop on/hop off bus or just a tour of the sights of Hanoi and get your bearings. There is a huge night market just down the street from the hotel each Friday, Sat and Sun night. There are plenty of great places to eat, drink and relax and watch the traffic go by and a laundry service just down the road where you can do your own or have it laundered for you with pickup within around 3 hours. The hotel is comfortable and clean and supplies shower gel and shampoo in the shower together with two bottles of filtered water for teeth cleaning or drinking. There are also basics in the bathroom such as toothbrush/paste, comb, shaver kit, shower cap and ear cleaners. Our bed was comfortable and the room is air conditioned and has a room safe if you need to use one. The breakfast was Vietnamese and Western and was quite adequate. It was topped up frequently and the staff were great. The eggs were cooked to your liking, together with fresh French toast or pancakes cooked as you ordered them. Mai and the team were all very friendly and helpful and any queries or problems were dealt with swiftly. We both used the on-site Sense Spa and Tuong found all the kinks in our bodies. It was a great treatment massage, but there’s a variety of services to choose from. We also booked a private tour through the desk which was reasonably priced. The driver was really friendly and kind. He arrived on time, his car was very clean and comfortable and we had a great few hours looking at an incense village and a silk village. Overall we had a great stay in Hanoi and would stay here again if we return.
- N9833VTtraceyj (10/5): Fabulous stay ❤️ - We have recently stayed at Hanoi Boutique Hotel & Spa on 2 separate occasions , which speaks volumes. This hotel has recently been taken over and has a good ethos on the environment & sustainability issues. It is central based & lots going on within a walking distance. Mai & her team are great, giving lots of information & knowledge of the local area. Extremely helpful ❤️ First night stay - room compact & bijou, but everything you need in room. Second stay - larger room, good bed & pillows on both nights. Breakfast 6am - 10am. Wide varied choice covering all dietary needs. We would definitely stay again & recommend if you are venturing to stay in Hanoi.
- My-Tien (9/5): Overall, we had a fantastic stay and we gladly recommend this hotel to anyone visiting the Old Quarters of Hanoi. - Our stay at Hanoi Boutique Hotel & Spa was absolutely wonderful. The spa facilities are fantastic and the breakfast buffet is diverse and delicious – they even serve freshly cooked meals such as pho in the mornings. The staff are extremely friendly and provided us the service to our every need. We could even reach out via WhatsApp while we were out and they arranged everything for us —from massages and transportation to great dining recommendations or sightseeing tips. Shout-out to Nhi, Luca and Duy Anh for their excellent and professional service — and an extra special thanks to Mai, who was always available for us! The only minor downside was a bit of mold on the room ceiling, which is understandable in a tropical climate. Overall, we had a fantastic stay and we gladly recommend this hotel to anyone visiting the Old Quarters of Hanoi. The only minor downside was a bit of mold on the room ceiling, which is understandable in a tropical climate.
- Svetlana (10/5): -
- Flora (1/5): We booked a Deluxe Double Room advertised as 22sqm. It was a tiny room tha looked nothing like the photos on booking. We - The breakfast was good Smelly Bathrooms, tiny rooms, false advertising of the rooms on booking.com
- sonia (10/5): - Beautiful and cozy place.
- glasgow25567 (8/5): Great location - Great location, very handy for exploring Hanoi and the old quarter. Staff very friendly. Breakfast okay.
- Maxime (10/5): - Personnel très agréable, au petit soin pour vous. Vraiment un excellent point de chute en plein dans le vieux quartier
- maipenraiz (4/5): A disappointing experience - Unfortunately, my experience was poor overall. While the service was good, the room was not good. No window (which was expected), safe wasn’t working, shower was strangely right next to the bed, instead of in the bathroom. The room was situated on the 3rd floor above the bar and near the lobby. As a result, there were people talking loudly outside the room till past midnight. The walls are thin. The deal breaker was on my last night, when the water supply suddenly cut off when I was washing my teeth. Apparently the technicians were not on duty then, so ETA for a fix was unknown. It was the first time I’ve ever had to use bottled water to brush my teeth & bathe in a hotel. Not ever coming back.
- Ambassador555999 (10/5): Falling in love with Hanoi - Very nice location and everything is near to the hotel And very beautiful staff and happy to help especially the receptionists named Rosa she was very kind and helpful, full of energy and always smiling….!!
- pelusad2024 (10/5): Amzazing service - The service was excellent and the breakfast amazing We would strongly recommend this hotel and will certainly come back as soon as possible Great location
- Wander23715510547 (10/5): The best hotel un HANOI - The best hotel in my life. Hopefully I will be back. See you again!
- Norman (8/5): More than happy with our stay. - Very friendly staff and breakfast was very good. A little dated but all in all fine.
- albertobE6375WV (10/5): Perfect stay - Comfortable place to stay. Will definitely come back here again if we plan to visit Vietnam. Great location and the staff was helpful.
- Babette (6/5): -
- turneri2025 (10/5): Clean and Simple Hotel - The hotel was simple but well maintained. The room was clean, service was friendly, and everything met our basic expectations.
- Ji Xi (9/5): -
- whiteb484 (10/5): Good Service and Comfort - The hotel delivered good service and comfort. The room was tidy, staff were polite, and everything worked as expected during our stay.
- Mateusz (9/5): -
- 611millerl (10/5): Good Value for Money - This hotel offers good value for the price. The room was tidy, service was acceptable, and everything worked as expected during our stay.
- Kim (4/5): -
- JenniferS007 (10/5): An oasis in the Old Quarter - We needed accommodation at the last minute and are so grateful we decided to walk into Hanoi Boutique Hotel and Spa. From the moment we explained our situation to the reception staff, we received warm, friendly assistance. They offered us the choice of two rooms, which we were allowed to view, and made us feel relaxed and welcome. The immaculate room was large and comfortable, with a separate seating area and a large bathroom. We could open sliding doors to take in the energy of the street below, and then close out the noise when we needed some quiet and to sleep at night. The reception staff continued to be helpful and friendly, assisting us to buy tickets for a local tourist attraction. In the heart of the Old Quarter, I would highly recommend this hotel for a comfortable and enjoyable Hanoi holiday.
- Leonardo (8/5): -
- Tho (10/5): - Tout, le personnel, le service l'endroit Le fait qu'il n'y ait pas de toilettes dans le hall principal
- V6874BQharrym (10/5): Great few nights in Hanoi - We had a great few nights stay Hanoi. We were made very welcome and the staff at the hotel couldn’t have been more helpful. We would definitely recommend the hotel to anyone visiting the area.
- Lynda (10/5): A great stay in an ideal location to explore all that Hanoi has to offer. - Central position, spotlessly clean, nice breakfast and friendly, helpful staff. Nothing
- ran (10/5): -
- Global07379070788 (10/5): My stay at the hotel was pleasant overall. The room was a bit small, but the staff were very friendly and attentive. Ros - My stay at the hotel was pleasant overall. The room was a bit small, but the staff were very friendly and attentive. Rosa took great care of me during breakfast, and the team checked on me every day to make sure I was okay, as I was having some weather-related allergies. I really appreciated their kindness and warm hospitality
- James (6/5): -
- tjlyman (10/5): A great stay in Old Town Hanoi - Great location in the middle of the muddle that is Old Town Hanoi. Everything we needed was a block or two away from the front door. Front desk staff were amazing; friendly and very helpful. Helped with all travel questions and arrangements were needed and more. Breakfast was lovely. Highly recommend this place,
- Tourist33212057991 (10/5): First time visit to Hanoi - As a first-time visitor to Vietnam, I was truly amazed by the exceptional service at Hanoi Boutique and Spa. The hotel has a refined, cozy design that beautifully reflects the charm of Hanoi. The staff were incredibly friendly, always smiling, and ready to help me with even the smallest things. The room was spotless, well-equipped, and gave me a wonderful sense of comfort, just like being at home. Most impressive of all was the spa service — absolutely fantastic and the perfect way to unwind after a full day exploring the city. This is definitely one of the best accommodation experiences I’ve ever had, and I will certainly return when I come back to Vietnam!
- D5530GYalia (10/5): Good hotel - The staff are very excellent. The rooms really comfortable. And the view are very good. I will comeback this hotel. Very good
- Ariette (9/5): Top - De lokatie de vriendelijkheid en hulpvaardigheid van het personeel. Kamer zonder uitzicht is midden in de oude stad geen probleem; daardoor ook weinig straatgeluid!
- patriciammonteiro (10/5): Stay in Hanoi - Very comfortable and staff very friendly. Spa is amazing Breakfast is basic Clean and pleasant Very central and handy to get to old quarters
- emmahA3079UC (10/5): Central location to everything - Hotel was clean, tidy and staff were always happy to help. Really friendly and welcoming. Check in was smooth and all the facilities were great. Spa was and therapist were great too. Location of hotel in the old quarter is great, so much craziness and fun on the doorstep
- Valerie (10/5): On se sent apprécié et privilégié dans cet hôtel - Le service exceptionnel et la localisation
- profmrw (10/5): Great little oasis in old quarter Ha Noi - We needed help getting from the airport to town and Anna was more than helpful, responding very quickly. We only needed a room for the day (17 h lay over in Ha Noi), and they allowed us into the room early (9 am) without charging anything extra. Brilliant! Room was air conditioned and comfortable, and the in-house bar/cafe a real bonus. Highly recommend as an oasis away from the bustle of the old quarter streets. Staff very friendly and helpful.
- Tracy (10/5): -
- Stephen (10/5): - During our 4 day stay, the daily breakfasts were delicious with a wide variety of offerings. Overall, the staff were excellent. Tracy, Sophia and Anna were helpful and friendly. In fact when we had a problem with our transportation from SaPa to HaNoi, Anna stepped in to help and resolved our complaint by arranging for the transport company to give us a 50% refund. You can't go wrong with this staff. Although the room was spotlessly clean and the bed comfortable, the room was a bit small.
- Stephen (10/5): -
- Michael (8/5): -
- Andrew (9/5): - Staff were brilliant. Location was excellent Obnoxious Indians berating the staff
- tamarabI6239KF (10/5): Fantastic hotel fantastic stuff. Fantastic location. Recommend to everybody. - 5 out of 5 Top location Top hotel Top staff Top breakfast recommend to everybodyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
- 673mihailsb (10/5): Nice, quiet, hotel for a short relaxing trip. - Location is much quieter than other hotels as hotel located on further away from the busy bar street. One can still walk to all famous places in the Old Quarter
Photos
