Nove Guest House

Location: Via Giuseppe Verdi 5, Florence, it

Star Rating: 9.2 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Pets allowed
• Luggage storage
• Express check-in/check-out
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Key access
• Food delivered to guest room
• CCTV outside property
• Face masks for guests available
• 24-hour security
• Thermometers for guests provided by property
• Television in common areas
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Superior Room

  With stylish interiors, this air-conditioned room comes views of Florence's historical center, together with a TV and mini-bar. The private bathroom has a shower gel and a hairdryer.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow

• Double or Twin Room

  With stylish interiors, this air-conditioned room comes with a TV and a mini-bar. The private bathroom has a shower gel and a hairdryer.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Terrace
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow

• Deluxe Room

  This quadruple room features a raised sleeping area, mini-bar and tile floor.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Terrace
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow

Guest Reviews

• Jan (8/5): Very good - Great stay close to city center. Airco worked well! Friendly host. Stay here for the location.
• Polivios (8/5): Very good -
• Richard (10/5): Exceptional - Plenty of room for family of 4. Nothing
• Ellen (8/5): Very good - Nice room on a very good spot, close to piazza Santa Croce. Very nice welcome by Ivan! Very pleasant that the parking is nearby in Via Fiesole. Very happy with the airco with these high temperatures! One tip: one lightbulb in the bathroom didnot work, little bit dark.
• Joseph (7/5): Overall, clean accommodation and would stay there again. - Great location, safe and family friendly Booked for 4 people and only had 3 beds and 3 sets of towels. Requested assistance to rectify the issue and no solution provided. Forced to make do with one person sleeping on the floor.
• Valerian (4/5): Disappointing - Location is perfect, but could not sleep, as the cafes and bars are downstairs and the whole night was partying
• Cristian (8/5): Very good -
• Lisa (9/5): We had a wonderful stay with super and amenable check in - Location and size of room Communicative and super helpful staff throughout with instant replies. Super clean and modern Bathroom was great and good size Ivan is an excellent host and goes above and beyond call of duty Lift didn’t work to first floor.
• Michelle (9/5): Superb -
• Jonida (10/5): Exceptional -
• Milena (10/5): Exceptional -
• Lawrence (9/5): Superb -
• Anonymous (7/5): It was fine! - Location was good, room was quiet! Not a lot of amenities for the price
• Maria (8/5): Amazing location and comfortable stay but the appartment needs to be cleaned - Very centralized location Not very clean, the walls are extremely dirty, the the majority of the light switches/chargers are broken and not much light in the room…
• Monica (8/5): Very good -
• Beni (8/5): Very good -
• Angel (9/5): Superb -
• Ahmed (6/5): Excellent location and renovated spacious room. Check in is a pain mind that. - Location is excellent. Renovated room. Spacious room that can easily accommodate a family of four. Only one contact person that you have to arrange with for checking in. If you come early you’ll need to leave your baggage in a restaurant 7 minutes walk from the room. If you come a bit later he is gone! No room service. Noisy when the window is open but the AC is not working .
• Hailing (6/5): Pleasant - Located near to everything. Very noisy street.
• Piotr (8/5): Good place to stay in the center - In general it was ok, great location, the host was very helpful. Room could use some refurbishing but it’s fine. Some utilities would be appreciated. I read in opinions that it’s a great place to stay with a family, but there was no electric kettle to boil a water so coming with a 7months old child it was a bummer. Another things is that next to the place there is a concert hall or something and there was a super loud concert. Fortunately it ended at 10pm so in the end it was not a big deal. Nevertheless it’s a good place especially if someone doesn’t have huge expectations but wants to stay right in the center.
• Lizbeth (9/5): Superb -
• Doyle (8/5): Very good - Very comfortable and easy. Pair of dirty boxers under the bed
• Handwerk (9/5): Cozy place right by some great nightlife - Cozy, windows opened to a busy street, location with numerous small restaurants, good security measures with multiple locks and a gate No parking right by the staff but not the properties fault, just way Florence is set up. Had to unload then drive 2 blocks to parking
• Ardita (9/5): Superb -
• Konstantina (9/5): Superb -
• Valerie (7/5): Nice place but don’t book street facing, it’s way too loud due to drunk people passing by this street. - Spacious room, comfortable bed. Easy access with code and key It is very very loud at night due to many college kids passing by after partying around 4am. I had earplugs and it was still very loud
• Nicola (6/5): A good location but in need of a freshen up and attention to detail. - Location great. Fresh sheets n towels after 3 nights. Really noisy. Aircon didn’t work so we had to open the window for some air unfortunately. We were above a very noisy bar and busy street so got no sleep. Decor really needs a freshen up. The photos online are from freshly decorated but not reflective of current state. Broken glass top to the dressing table. Pillows lumpy and sub standard. Bedding should be top quality. A good sleep is everything! No full length mirror in the room. Only one lamp worked and it was a dark room. In fairness, we did communicate about the air con and it was fixed by night 3. I did feel Ivan wanted to help.
• Diana (10/5): Exceptional - Great location just in the heart of beautiful Firenze, we had Torino room and we liked it a lot! Ivan is very friendly! Definitely will comeback if again there! Grazie
• Rasoul (9/5): Superb - Central location within walking distance to main attractions. The unit was quiet and comfortable. The elevator only operates from the first floor of the building to the above floors. This unit is on the first floor and is only accessible by stairs from the entrance on the main floor.
• Edith (10/5): Exceptional -
• Savvas (6/5): It’s in a very good location, between the river and the main Bascilica. It’s more of a serviced apartment than a hotel. - Convenient location. Clean facilities. Spacious room for 3 people. The beds and pillows were not comfortable. No quilts or blankets either, just sheets. The room was dusty, especially the curtains. No where to hang towels that were only changed every three days. Property had lots of holes and scuff marks, in particularly the bathroom. No lift so you have to carry your luggage up three sets of stairs. It was labelled as 4-star hotel on Google, barely 3 star in my opinion, this is what I didn’t like the most.
• Юлия (3/5): Central location. Late check out possible. Everything else was way below par. Pictures were not a true reflection of acc - Central location. Owner allowed late check out. Everything else was way below par. Pictures were not a true reflection of accommodation. Old and very dated. Mould in shower and cracked tiles / damaged walls. On top of this gaining access was difficult (had to walk 10 mins to the owners friend’s pizzaria to collect keys at check in time (16:00)!) and the smell of sewage from the courtyard behind was horrific.
• Philip (3/5): Hotel lovely . Service dreadful - Great location Clean Our flight was delayed so instead of arriving at 7pm which they sad was ok (but had to pick up keys 400 m away from a restaurant )we arrived at 11.30 pm in florence We contacted them to alert them to the fact but they said we would have to find our own hotel for the night they could not help us -also was very hard as they didn’t bother responding to any questions via texts We gave up on them and finally found a hotel at3am in the morning I text black 5 at 8am in the morning but no reply later -10am they replied -we can come at midday approximately -the manager arrived at 12.20 Lack of care zero Very disappointing
• Florin (10/5): Exceptional -
• Nurlan (9/5): Superb - Good place to stay. All landmarks were close by walk.
• Caitriona (7/5): Good - This accommodation was in a nice area. The room was a bit dark and air conditioning was not working. Had to keep window closed due to number of flies coming into the room so would be ideal if the air conditioning was fixed.
• Eglantina (9/5): Superb -
• Belinda (8/5): Comfortable and clean - Ivan was friendly and helpful when checking us in. The bed was comfortable, the bathroom was well equipped and the air con was essential in 32 degree heat! The stairs to our room/ reception. No Crema for coffee.
• Michael (1/5): DID NOT STAY THERE!! Had to find different hotel due to 5 flights of stairs to get to the apartment - Nothing. The apartment was on the 4th floor (which in US is 5th floor!). I'm a 68 year old woman with a bad hip! This should have been very clear the amount of stairs required to climb with luggage. Also the agent that met me was not helpful and a bit scary.
• Tilini (8/5): Fantastic location, spacious room! - Fantastic location, everything was walkable! The room was big, the balcony was nice to sit out in, the bed was big and comfy and the bathroom was spacious and clean. Ivan was friendly, easily contactable and helped us out with letting us store our luggage at the end of our stay. The aircon remote was broken, so we didn't use it. Ivan did mention it to us when we checked in, and showed us an alternative way to use it, but it was abit annoying. Apart from this, nothing else!
• Karen (7/5): Good -
• Pamela (9/5): Very enjoyable and staff made extra special with little touches for our 1st wedding anniversary. - Location is perfect, easy to find and navigate the main tourist areas from here. Also easy to get to the train station by bus from here. Room was spacious, clean and comfortable. Coffee making facilities are available in a shared kitchen but it would be nice to have coffee machine in the room. This is minor and doesn't detract from the overall stay.
• Barbara (8/5): Very good -
• Nargiz (8/5): Very good -
• Isaac (5/5): Beautiful place, crap managment. - So, if you're getting a place based solely on the location... yes all day, it's the most beautiful 5 to 10 minute walk to anything and everything Florence. The hotel was actually pretty nice looking... Whoever was running this joint had no clue what they were doing. 1. The A/C was set on ONE level: Not very cold. When I asked for the remote, they pretty much just said 'No' 2. We specifically selected a room with 1 queen, and two twins. They gave us 2 queens. I said, "hey, We selected 1 queen and two twins." They guy at the hotel said "You should have selected it!" To which I replied 'I did' to which he just said "No you didn't, nothing we can do". 3. They would only give us 1 set of keys for 4 people, and said I "should have asked for more sets on the booking" 4. They have statues of hindu or budist gods everywhere... If that's not your vibe, just be aware.
• Chrysanthi (7/5): Good -
• Yuki (10/5): Exceptional -
• Sara (7/5): Good central location, but noisy - Location was great - central and easy to find. Staff on check in were very friendly. Noisy area and even with windows closed the noise from the street was as if the people were in the room! As a consequence it was hard to get restful sleep.
• Katerina (8/5): Very good -
• Andrew (9/5): Superb - Lovely place to stay in, Secure and easy access to train station.
• Lisa (10/5): Fab location. - Great hotel. Great staff. Me and my wee dog loved it.
• Bianca (4/5): I woudnt suggest it - Nothing / no outside noise came in The communication with the staff was difficult in the first place. Not clear at all. There was no reception 24/7. On Google it’s rated as a 4 stars hotel, nothing close to that. The room was dirty, and didn’t match the pictures on booking. We overpaid the experience!
• Thuy (9/5): Superb -
• Ida (6/5): Was ok, but we want more comfort so won’t come again. - The property needs better maintenance, water goes through badly, toilet cover needed to substituted because it was broken. All All the stairs up and down. Also the steps from the bathroom with NO handle. Not a good place for elderly people.
• Erionda (9/5): Very good experience. - The position of the property is excellent right in the center with access to all principal Florence attractions, the staff was nice, the conditions comfortable for a family of four. The wi-fi is good. The furnitures are old and need renewal.
• Maria (7/5): Good - The location was very good. The room was spacious and had a big bathroom. There was noise from the trash bin by night and early morning.
• Rob (9/5): Superb -
• Yana (5/5): Passable -
• Nancy (7/5): Steep stairs to loft sleeping was not good for Elderly. - Location was good. The 1st night air conditioner was broken. They did give us a fan, which made it tolerable, but it was still warm. They did fix it after our 1st night.
• Hunter (9/5): Superb -
• Ashleigh (10/5): Exceptional -
• Lee (10/5): Exceptional - Lovely apartment, nice and clean, very spacious and enough for 2 adults and a child of 5 years old. Had to go and chase the keys as person was not able to be there for us when we arrived.
• Tamz_rav (7/5): Good location - It was centrally located. Balcony was nice to have. No useable safe. Items are falling apart. Could do with a lick of paint. Noise from street as the communal recycling boxes are outside the building and emptied at night. It's a bit overpriced for what it is. There are steps within the room up to the exit and bathroom which can be challenging in the dark.
• Bennet (6/5): It was ok until it wasn’t. People could have stolen out belongings because of the host. - High ceilings, street facing balcony, central location. The host was flexible with a late check-in and left the keys for me to find outside of office hours. No elevator. Rooms are on the second floor. No security/privacy lock from inside the room. The host told us we could check out late. The day of check out we were out sightseeing and the host messaged us telling us to check out. We told them we were on our way back in 30 mins. We got back to find all out belongings thrown out into the hallway. Our very expensive items were just outside in the hallway. The host was checking in the next guest I to our room that he told us we could have a late check out and put our items at risk instead of telling the next guests to wait 30 mins… unacceptable.
• Bertoldo (10/5): Exceptional - Great location and very confortable room.
• Petracca (5/5): Passable -
• Angela (6/5): Another touristic place where most people are tired of tourists! - The location When we arrived around 3pm, the entrance door was closed. We pressed the hotel’s doorbell for someone to open the door, but we were greeted angrily by Ivan, who told us to stop pressing the bell as other people were sleeping. No idea how he expected us to enter the hotel without pressing the doorbell as we texted the hotel before arrival and no one responded to the message either. The reception was located on the first floor with no elevator and no help from the host to offer a luggage assistance. The guestroom was merely okay. The tv size was from the 80s and our room was facing the street. Superrr noisy!!!!
• Joana (10/5): Fantastic place for a couple's weekend - Comfy bed, big room, air conditioning, all the proper amenities. Communicative staff. Absolutely perfect location and beautiful building.
• Robin (1/5): Bad experience in a sketchy hostel type establishment. - The only thing good about this hotel was location. Everything else was awful and I would not recommend it to anyone. Awful hotel with bad customer service. AC does not work and they will lie and say it will be fixed. It is sketchy once entering the building. Up flights of stairs with no life access. Safe did not work in our room. We left after one night. When asked for refund they accused me of taking bedcovers- ridiculous.
• Naidene (8/5): Small apartment but centrally located. - Location was excellent
• Eugenia (8/5): Good value for the price - Good location close to all historical landmarks, nice and clean room No parking available at the property, AC wasn’t working and there was no staff on site to address it
• Catherine (9/5): Superb -
• Mark (8/5): Very good - Great location. Good space. Very satisfied
• Edward (3/5): not a good experience. A glorified hostel. - Nothing but perhaps the location. Everything. Nothing worked. Ac, lights, no shower, just a hand held sprayer,
• Anonymous (8/5): Very good -
• Anonymous (5/5): NOT A HOTEL!!!!!!! Beware. - Great location and super clean NOT A HOTEL, LET ALONE A 4 STAR PROPERTY. This is an B&B without the breakfast. When we arrived we could not get into the building or our room because there was no one on site, we called multiple times with no answer and finally had to contact someone on WhatsApp then pick up keys from a near by restaurant. Apparently we were supposed to tell them when we were arriving (it was mid day, mid week, well within the “check-in” window) but we were only contacted once on Booking.com 2 hours before we got there. We were given no information beforehand and we had a very hard time getting in touch with anyone.
• Samuel (6/5): Pleasant -
• Kumari (2/5): Very poor -
• Cosmin (7/5): Nice location to enjoy old city - Location is great for visiting the old city, clean and easy access. Ivan provided all info timely We did not use the recommended garage to park our car as this had very poor reviews (average if 1/5). While the room was very clean, I think there were some years since last time renovated.
• Victor (10/5): Exceptional -
• Matthew (10/5): Exceptional - Very clean, large room, great location, friendly staff.
• Haris (6/5): Pleasant -
• Dmitrijs (10/5): Exceptional -
• Mikayel (7/5): Relaxing and quiet but didn’t really feel like a we stayed at the hotel. Practically no room service - The location was fantastic. The man at the reception was very helpful. Few things. Only one chair for a room for two adults and one child. No cups at all. No one changed the towels and it was mentioned that they would change the towels if we would stay for more than 4 days. No one ever tidied up in our room. It felt more like an Airbnb experience
• Nikki (6/5): Pleasant - Location was great, middle of the centre. We had a room with 1 window with a view on a small courtyard (other walls). There was bars in front of the window. We felt very locked in. In case of fire we would have been trapped. Also the room was really dark because of this. The fridge was not working. The shower head was not installed to the wall so you had the hold it when showering, very unpractical.
• Javier (10/5): Great - Good location, nice and quiet, comfortable, high ceiling.
• Lina (6/5): Pleasant - Place needs renovation
• Ingrida (8/5): Very good - Good location, nice room for a reasonable price. It was very loud in the early morning. Crazy guests woke up at 5 in the morning and were screaming accross the coridor.
• Anonymous (5/5): Florence is an amazing city with so much to see, the property was disappointing and I felt expensive for what it was. Bu - Centrally located, very close to all of the main tourist locations. We had a challenge with the air conditioning on the first night, it didn’t work which made the room very uncomfortable as it was the hottest few days they had, had so far this year. Although it was not mended after complaining we were told we could use it, but at different intervals the unit kept leaking water into the room, with a constant dripping all night. The fridge didn’t seem to cool very well and the battery was low on the safe rendering it unusable. However I didn’t report these two things to Ivan, who did try to help as much as possible.
• Trinidad (8/5): Very good -
• Trinidad (8/5): Very good -
• Saad (7/5): Good -
• Jimenez (10/5): it was clean and the Ivan was fantastic! - it was very clean and close to the city center! n/a
• Katy (4/5): Would have been an okay room; but major things like hot water didn't work, and staff not helpful - Location - walkable and close to city center and most attractions Room - bed was decent, room was a good layout with closet and clean Amenities - basic things didn't work like the internet, and there was no hot water for half of our stay Staff & other - It was hard to get into the building when we initially arrived with no written instructions. The staff incorrectly asked us to pay the tourist tax twice, and didn't give very helpful advice when we asked for help getting a taxi. Lastly, the hot water didn't work our last night, so the staff offered us a 40% refund; however, they proceeded to not provide the refund and stop responding to my messages and emails after we left. Would have loved to support this place, but unfortunately had a very poor experience and wouldn't recommend to others.
• Kristina (10/5): Exceptional - Great location just minutes away from all the sights but still very quiet. The host was communicative and helpful. Good value for the price.
• Gihan (8/5): Very good -
• Michael (8/5): Well located, nice and lively quarter, easy to reach, friendly welcome. Very quiet room. - The room was towards the inner yard. Not much of a view but absolutely quiet. We had a very good sleep.
• Spirela (9/5): Superb -
• Francesca (7/5): a few issues with communication but I would stay here again - beautiful position and lovely clean room. not even a bottle of water in the room. it’s called Bed and Breakfast but there is no breakfast. staff was absent and never responded to calls, only text messages after a few hours.
• Tessa (9/5): Superb -

Photos