Hotel Elsereine Osaka

Name: Hotel Elsereine Osaka
Address: Kita-ku Dojima 1-5-25, Osaka, jp

Location: Kita-ku Dojima 1-5-25, Osaka, jp

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Stylish Accommodation and Fresh Flowers:
Hotel Elsereine Osaka, nestled in Umeda city centre, offers chic rooms adorned with fresh flowers, ensuring a delightful stay.

Luxurious Amenities and Dining Options:
Indulge in air-purified rooms with flat-screen TVs, organic cotton pajamas, and complimentary green tea. With 3 dining choices, including a concert hall with a grand piano, your culinary desires are sure to be satisfied.

Convenient Location and Nearby Attractions:
Benefit from a prime location with easy access to JR Osaka Train Station and Kita-shinchi Train Station. Explore nearby attractions like Universal Studios Japan and Osaka Castle, just a short train ride away.

Book your stay at Hotel Elsereine Osaka for a memorable and luxurious experience.

Important Information

An accommodation tax per person per night is not included in the price and needs to be paid at the property. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access
Television in common areas
Front desk (limited hours)
Free wired internet
Internet access
Housekeeping on request
Reception hall
Secured parking
Garage

Rooms Available

Royal Suite, Non Smoking (60.8sqm)

2 Large Twin Beds
654 sq feet

Layout - Bedroom and living room
Entertainment - 46-inch HDTV with digital channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop workspace, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Bathroom grab bars
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- HDTV
- Deep soaking bathtub
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Bathroom grab bars
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Standard Twin Room, Non Smoking (22 square meters)

2 Large Twin Beds
237 sq feet

Entertainment - 46-inch HDTV with digital channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Laptop workspace, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Bathroom grab bars
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- HDTV
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Bedsheets provided
- Bathroom grab bars
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Deluxe Twin Room, Non Smoking (44sqm)

2 Large Twin Beds
474 sq feet

Entertainment - 46-inch HDTV with digital channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop workspace, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Bathroom grab bars
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- HDTV
- Deep soaking bathtub
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Bathroom grab bars
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Junior Suite, Multiple Beds

2 Large Twin Beds and 1 Large Twin Sofa Bed
625-sq-foot room with city views

Layout - Bedroom, living room, and sitting area
Entertainment - 46-inch HDTV with digital channels
Food & Drink - Kitchenette with coffee/tea maker and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop workspace, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- HDTV
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Semi Double Room, Non Smoking (21 square meters)

1 Double Bed
226 sq feet

Entertainment - 46-inch HDTV with digital channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Laptop workspace, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Bathroom grab bars
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- HDTV
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Bathroom grab bars
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Triple Room, Non Smoking (22 square meters)

2 Large Twin Beds and 1 Twin Sofa Bed
234 sq feet

Entertainment - 46-inch HDTV with digital channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Laptop workspace, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Bathroom grab bars
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- HDTV
- No cribs (infant beds)
- Bedsheets provided
- Bathroom grab bars
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Junior Suite, Non Smoking (58 square meters)

2 Large Twin Beds
624-sq-foot room with city views

Layout - Bedroom and living room
Entertainment - 46-inch HDTV with digital channels
Food & Drink - Kitchenette with coffee/tea maker and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop workspace, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Bathroom grab bars
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- HDTV
- No cribs (infant beds)
- Bedsheets provided
- Bathroom grab bars
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Superior Double Room, Non Smoking (22 square meters)

1 Queen Bed
237-sq-foot room with city views

Entertainment - 46-inch HDTV with digital channels
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Laptop workspace, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- HDTV
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Bedsheets provided
- Bathroom grab bars
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Corner Twin Room, Non Smoking (36 square meters)

2 Twin Beds
388-sq-foot room with city views

Entertainment - 46-inch HDTV with digital channels
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries
Practical - Laptop workspace, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- HDTV
- No cribs (infant beds)
- Bedsheets provided
- Bathroom grab bars
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Luxury Triple Room

Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The triple room's kitchenette, which has a refrigerator, is available for cooking and storing food. The spacious triple room features soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as city views. The unit has 3 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Feather pillow
- Smoke alarm
- Key access
- Key card access
- Air purifiers
Standard Double Room

The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a wardrobe, an electric kettle as well as city views. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
- Air purifiers
Superior Double Room - Non-Smoking

Features a 160cm bed. This air-conditioned room with a modern decor features a flat-screen TV, a sofa bed, and a desk. The en suite bathroom comes with free amenities, slippers and a hairdryer.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
- Air purifiers
Twin Room - Non-Smoking

This air-conditioned room with a modern decor features a flat-screen TV, a sofa bed, and a desk. The en suite bathroom comes with free amenities, slippers and a hairdryer.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
- Air purifiers
Corner Twin Room - Non-Smoking

This spacious air-conditioned corner room with a modern and stylish decor features a flat-screen TV, a sofa bed, and a desk. The en suite bathroom comes with free amenities, slippers and a hairdryer.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
- Air purifiers
Junior Suite - Non-Smoking

Spacious room with a living room area. This air-conditioned room with a modern decor features a flat-screen TV, a sofa bed, and a desk. The en suite bathroom comes with free amenities, slippers and a hairdryer. This room cannot accommodate an extra bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
- Air purifiers
Twin Room With Extra Bed

The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a wardrobe, an electric kettle as well as city views. The unit offers 3 beds.

Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
- Air purifiers

Guest Reviews

Karen (10/5): - Wonderful buffet breakfast with both asian and western options. Plenty of choices and reasonable price.
Chie (8/5): - Clean and safe. Very convenient because we can take underground path to any major places such as station, department stores, shops and restaurants without heat on the ground in the summer time or rainy days.
Randall (10/5): - The staff was excellentnand the hotel is beautiful. Would definitely stay again
Jane (10/5): - Very clean, stuff are very friendly and location is great
DENISE JEAN RENEE (10/5): - Love the property. In a good area. Staff were great!
Chang (8/5): - This place is pretty good. I’m not familiar with the actual transportation, I don’t give commands for something not certain
Pat (8/5): A typical Japanese hotel with limited other services. - Comfortable room with good desk and seating and excellent air conditioning. Like most Japanese hotels there was no walk-in shower - the shower was over a very deep bath. Very limited eating in options. Reception is on the second floor and there is no doorman service at the entry level.
Yuri (8/5): - Great location, clean. Need bit more space for the room.
EricG141 (6/5): Average - The hotel chosen by our tour company. The rooms are very small. The buffet breakfast was OK. WiFi was good. The hotel is about a 15 minute walk from Osaka station. There are many restaurants in the area.
Fermin (10/5): - A perfect place to stay, well located, friendly staff, clean rooms.
JOSE (10/5): - Safe and a short walk to the train station
kam hung (10/5): - Friendly front desk
Efrain (10/5): - Was a great experience
Matt (8/5): - One of the staff members in the restaurant does not exhibit an appropriate attitude, and unfortunately, I have to deal with her every day.
Frank (10/5): Excellent hotel I would use again! - The hotel is first class and in a fine location for walking to nice restaurants and the city.
mattlovescameras (8/5): Nice modern hotel just south of Osaka / Umeda Stations - Nice modern hotel about 12 minutes walk south of Osaka / Umeda Station. Take the escalator up from the street to find the huge lobby that overlooks the dining area. There are some fairy tale style decorations in the lobby, not sure why, but they are cute. The room was a decent sized, my son and I had a twin. Our room rate didn't have breakfast unfortuately. There was a McDonalds nearby though as well as a convenience store. We had a pleasant 4 night stay, we mostly walked up to Osaka Station to head to USJ, Kobe and Wakayama. It was super hot in September, you were allowed to take one bottle of water per day from reception which was great. They also had salt tablets (tasted like Pocari Sweat) to help with mineral replacement, and cold towels. Nice touch! The last night there I asked to send our luggage via Yamoto to our next hotel in Takayama. The reception staff were very helpful. We book a few months ahead and the hotel was well-priced.
Silvia (9/5): Good base to explore Osaka and surrounding area - Large, comfortable rooms - this was probably the largest hotel room of our entire stay in Japan - with views from upper floors. The hotel is very well located to explore Osaka and for excursions to nearby cities (Nara, Himeji, etc.): it is directly connected to Osaka Station, JR lines and the metro by underground passage, convenient on rainy days. The interior design of the hotel is a bit outdated (think Pretty Woman) and uses too much carpet.
David (10/5): - Loved the decor
Verified traveler (6/5): Room too small for 2 adult, 1 child - Rooms were way too small for 2 adults 1 child when the sofa area was setup as the 3rd bed. Cant walk when luggagea are opened up. The booking should have suggested a bigger room size.
Della (10/5): Will stay there again next visit - Everything but especially its location Nothing
Lila (8/5): Conveniently located. - Convenient access from/to Osaka Station and the metro via the underground.
Matthew (9/5): Superb -
Thanabodee (10/5): Love this trip & stay - Perfect Nothing
Zhijun (10/5): Exceptional - The location is close to the train station, there is a underground business area near the place provide cheap food and good currency rate exchanges, I had fine dining at the hotel resturauant, they had this seasonal mushroom set is beyond my expectation. nothing.
GARY (6/5): - rooms were small and the buffet was disappointing compared to other hotels I had stayed in. the staff was very nice and helpful
Elaine (10/5): - Staff at the front lobby especially Mr. Fu was very helpful and gave lots of tips to make our vacation more enjoyable. The luggage transfer service from our hotel in Kyoto to Elsereine in Osaka was awesome. One thing that the hotel needs is a self service laundry room.
Scott (10/5): Elegant hotel with well trained staff, and pleasant accommodation. - The hotel was in a perfect location in the city.. the staff were very helpful and informative. I would recommend staying at the Elsereine Hotel. The room was very comfortable and well-maintained by staff..I would definitely recommend this Hotel. The breakfast buffet was underwhelming. I would not recommend adding it to your stay at the hotel.
S2175NAlisab (8/5): Barbie Hotel - We spent two nights here with extended family. This was a lovely hotel with beautiful views of the city and pink/crystal decor. We enjoyed the breakfast buffet both days which had a great selection of Western and Japanese cuisine. The hotel staff were very friendly and helpful in arranging taxi transportation to the Shinkansen upon checkout. The location is very pedestrian friendly with many places to explore and eat. There are multiple subway stops nearby; one exits exactly at the hotel. We were able to access the subway and travel to Dotonbori Street without difficulty. The room was quite small - the smallest hotel room we stayed at during our 13-day trip to Japan. It appears that this may have been a business hotel in the past - the room is very simple with two twin beds, nightstand and chair - there is a picture window that has a long shelf for dressing and has a very small TV. It would be nice if the TV were mounted on the wall. We were also informed that the owner of the hotel owns a cosmetics company, yet we found the bathroom amenities to be lack-luster. This was the only hotel that did not have full sized shampoo/soap, and we found that we needed to ask for refills. It was very nice however that pajamas, hairbrush, toothbrush and other amenities were included; but again, the hotel was quite small in comparison to some of the other hotels we have stayed in. We wanted to enjoy a rooftop bar or lounge area but could not locate one in this hotel. Perhaps it is only open on weekends, or was closed at the time of our visit.
Ramya (9/5): Superb -
Rob (8/5): Very good -
Rucha (4/5): - Some of the staff was very rude and did not help with necessary things. The area is good but not good facilities considering how big hotel chain this is. There wasn’t event a smart TV which is literally available in any small hotel. All in all the hotel was a disappointment
Ka (10/5): Exceptional -
Michael (10/5): Exceptional -
Abrar (6/5): Pleasant - The staff are very friendly The room is old but has al the facilities that is needed It is near to Osaka station and has a family mat next door - the breakfast has limited options and it is not delicious - the room furniture is old
Nibal (8/5): Very good -
johnny (8/5): - Not bad, enough for a night or two
Rodrigo (10/5): - Great place to stay. Super clean. Great staff.
Melissa (10/5): - Spacious, clean rooms with AC. 5 minute walk to Osaka Station. Would definitely stay here again.
Glenn (10/5): - Good reasonably priced hotel within easy walk of Osaka Station and subways
ericjA3174KY (10/5): A good place to stay while exploring Osaka. - We only stayed here one night. The location was good - near public transport and good restaurants and bars. The room was a good size. Breakfast included a good selection of Japanese foods as well as some western options. Staff was very helpful providing maps and instructions on how to get to important landmarks.
Zimin (8/5): Comfortable stay - Great location. Very close to Osaka Station. And very close to Airport Limousine Bus stop. The room is very small. Limited function area.
Hang (10/5): - Excellent service & great location！
Hang (10/5): - Excellent location & service.
Thomas (10/5): - The hotel is good and the staff are friendly. Only drawback is that the breakfast is not varied and limited options are available. As for everywhere in Japan there is a language barrier. The area is quite central to some of the popular places to visit and many of them are walkable within a few km.
Minh (10/5): A highly convenient spot that is situated within a well lit and high bustling street. - The area in which the hotel is located is well lit, making it a lot easier to walk around at night at feel safe while doing so. The hotel is also located near Family Mart (convenient store), an ideal spot for quick convenient store meals and errand runs. The staff were friendly and helpful for asking directions. The rooms were spacious enough to lay two luggage’s out between the bed and the wall. The kettles in both rooms had a bit of lime scale in it.
Maura (9/5): Superb - The staff were very friendly. Very close to trains and metro. Room was a decent size, clean and comfortable. Good selection of cosmetics in bathroom. Shower was lovely. No gym, pool etc.. for the price. No water in the room and only an ice make in the hallway.
Elvira (9/5): Superb -
Reinero (6/5): Pleasant - Location was ideal Hygiene supply nit good
Tuan (10/5): Exceptional - I loved the location, size of the rooms and how clean everything was. There were restaurants and subway entrances all around which made it super convenient as travellers. The staff were also very accomodating. We had a full daytrip planned with an overnight stay in Hiroshima. They were able to hold our suitcases until we returned back to the hotel to continue our trip in Osaka.
Radu (10/5): - Just beautiful
andrew (10/5): - Rooms were very hot & stuffy even though the heating wasnt on. Air con did nothing. Window only opens a few inches. Nothing wrong with room but we spent a few very sleepless nights there due to room temperature
Kathryn (8/5): The bed was very comfortable, and the room was spotless. - It’s a classy hotel at reasonable rates for the area near Osaka JR Station.
Yamada (4/5): A good stay at a central location but skip the breakfast. - The staff is wonderful as they are in Japan. The breakfast was one of the most sorry looking breakfast we have ever encountered. . They even managed to make bacon look unappetizing and the scrambled eggs looked like they were made a week ago and microwaved over and over again to make it out to the breakfast buffet until someone ate it. The breakfast is fairly cheap compared to other hotels but too pricey concidering what you get. My brothers quote regarding the breakfast was "this is the first time in Japan that I am afraid that I will be food poisoned."
Jennifer (8/5): - Great stay. Very nice staff and pretty clean.
Norman (8/5): Very good - Helpful friendly reception. Quite complicated getting from the train station to the hotel and further than expected. Looks to be an upscale hotel from appearances but the room for a family of three was not that well organised with an unnecessary small table cluttering up the limited space.
Jeanette (10/5): Gorgeous Hotel!!! - Super clean hotel. Beds are comfortable. Location was convenient for the trains and tons of eateries.
Nathaya (8/5): Fine location - There are almost everything u need. The bed is comfy. I love that there is ice making machine guests can use out of charge. The location is abt 8 mins walk from Osaka sta. and 5 mins walk from Metro Nishi-Umeda Sta. There is no free drinking water.
Charlie (10/5): Great location, lovely staff, good size rooms, comfy beds - Location of hotel was brilliant, it's a beautiful hotel, staff were brilliant and spoke good English. Room was lovely, decent size and clean. Bed was very comfy. Bathroom and especially shower was great. No complaints. Nothing
Anonymous (1/5): 😕 - The location was ideal with access nearby to underground subway walkways This is why I rate it poorly as the price charged was not the price stated on the booking website. I spent 2 weeks in Japan and all other stays were as stated in Booking.com website. This one however charged additional taxes they said. I brought this to the management’s attention without any success. I informed booking.com of the difference in price and asked them to look into it only to be told the same. I then asked Booking.com again who was at fault, their site or the motel. That was two weeks ago and no answer. I won’t stay at this motel again, all other accommodation was great and charged the correct amount, not this place.
Racquel (8/5): - Great room, close to transport.
Camila (7/5): Nice for a couple of days - The whole place was nice, well located. The bathroom was nice, not as small as others. All the artifacts in the room were old. The TV, the hair dryer... Also, the air conditioning seemed like they never changed the filters or something, so we all were coughing at night, even with the air filter (which looked really old) too.
Quang Loc (10/5): - Near shopping malls and food districts
Ana (10/5): Exceptional -
Tom (10/5): - Great place
Phong (6/5): - Bathroom smells
Nicole (8/5): Very good - Clean. Spacious room. Breakfast / restaurant available at hotel. Close to train stations, food, shops. The booking.com website says they have laundry facilities. However, this was not the case, which was my main dissatisfaction as I specifically wanted a place with laundry on site.
Paul (9/5): Superb - Great location, very convenient - hotel elevator connected to underground walkway which linked to train/metro stations, and have hundreds of restaurants. Bright and well maintained hotel lobby and seating area. Rooms are clean and comfy, and not too small.
Leo (8/5): Very good -
Angela (9/5): Spacious rooms, pretty good location - Spacious rooms, hotel connected to train stations & metro via underground even though it’s a bit of a walk. Staff were always friendly Breakfast was ok but not amazing. Would probably skip the breakfast option next time if I stayed again
Blanca (9/5): Superb -
Yiu Fai (6/5): - Quite far from the station
Piotr (10/5): Exceptional -
Xiaohong (6/5): - the room is damp
Dila (1/5): Bad -
Miguel (8/5): Japan hotel with western (Cinderella) touch. - 1 block (8 minutes) walk from Osaka Station. My room view was an AC engineer’s dream, I could see the cooling units in great details... They were quiet units and did not disrupt my sleep.
Jonathan (4/5): Disappointed - It was clean and in a good location For the price the room was extremely small and the beds were horrible.
inda (10/5): - Very nice hotel. Beautiful decorations. The breakfast was excellent.
Cristiana (6/5): Nice hotel - The breakfast was ok, but not so much choice for a European point of view, the hotel was near to the main station Osaka, so easy to move. The room was ok, but it looked a bit a room of a teen ager all pink and not very clean.
Melody (10/5): - This Hotel was very beautiful, clean and the staff was friendly and helpful. They have a breakfast buffet and there are many restaurants near by. Close to subway and train station. I would definitely stay here again.
Patricia (10/5): - Unexpected gem in Osaka! I selected this hotel for its great value but was surprised with its quality lobby, great staff and I am writing this review to say: the bed sheets were the cleanest I have ever seen in the world! They smelled like nothing. Like invisible. Like air. Like water. It was the cleanest and most comfortable we had in years. Also, the hotel lobby was very luxurious. Impressive. Highly recommend. Very safe neighborhood within walking distance of the Osaka train station.
Yasemin (8/5): Lovely stay - Our room was spacious, comfortable and clean. We had a great view of the area. The hotel is approximately 600m from Osaka station which was very handy. The coffee bags were a bit messy. Need to upgrade to pods.
Joao carlos (10/5): Highly recommended! - This hotel was perfect. The rooms are big, with comfortable beds and great showers. Breakfast was great, plenty of options. Avoid going from 7-8 am as it is really crowded. At 9 am there was just us! The location was also pretty good. Walking distance to Shinkansen station and subway station. I highly recommend you for your Osaka stay.
Liisu (6/5): Pleasant - Good location, nice staff, easy check in and out, very good view Rooms were not very clean(hair in the bathroom). No outlets near bed.
Lauren (4/5): Disappointing -
Anonymous (8/5): Very good -
Roberto (10/5): - Great
Sebastian (8/5): Very good -
811christosa (6/5): Descent hotel - The location of the hotel was more than good as it was above of metro station. A whole town is below the hotel. Breakfast is descent. Outdated hotel. Just an elevator going to 2nd floor which is the reception, not so fuctional for the groups. No smoking area inside and outside of the hotel. The staff was not helpful on this. I asked many times where can i smoke without taking a clear answer. They only know how much they charge if you smoke in the hotel but they do not know a smoking area near to hotel at least.
Ken (5/5): Passable - Clean and nice decor Not spacious. Small rooms and toilets. No security preventing people from going up to different floors
Agas (10/5): Excellent - The staff and the location N/a
Kira (8/5): Very good - Great location, very supportive staff. I thought it was quite warm in the rooms. I could't get the A/C working properly.
Houwers (8/5): Very good -
George (7/5): Good - Handy to station. Room decoration a bit dated, like the lamp. No milk.
Paddy (9/5): Superb - staff were brilliant
Lilianawati (7/5): Good - location was good, near bus stop and train station the wifi connection was not good, often time i lost the wifi signal, and can't connect back
Sopana (8/5): Very good -
Theo (7/5): Good - Close to airport shuttle
Wai (10/5): Exceptional -
Cheryl (7/5): Good -
Samson (10/5): Exceptional -