Al Ain Palace Hotel

Location: Corniche Road, Abu Dhabi, Abu Dhabi, AE

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 PM

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up. COVID-19 vaccination record requirement applies to all guests aged 12 and up.

Amenities & Facilities

• Full-service spa
• Fitness facilities
• Area shuttle (surcharge)
• Health club
• Nightclub
• Free WiFi
• Swimming pool
• 24-hour front desk
• Luggage storage
• Sauna
• Designated smoking area
• Concierge service
• Wheelchair accessible
• Steam room
• Elevator
• Fitness facilities
• Free airport transportation
• Breakfast available (surcharge)
• Health club
• Nightclub
• Safe-deposit box at front desk
• Free newspapers in lobby
• Limo or town car service available
• Full-service spa
• Wheelchair accessible parking
• Braille or raised signage
• Area shuttle (surcharge)
• 24-hour business center
• Shopping center shuttle (surcharge)
• Theme park shuttle (surcharge)
• Racquetball/squash on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Couples/private dining
• Bus station shuttle (surcharge)
• Walkway to water
• Wheelchair-accessible public washroom
• Wheelchair-accessible van parking
• Valet for wheelchair-equipped vehicle
• Wheelchair-accessible spa
• Wheelchair-accessible pool
• Wheelchair-accessible fitness center
• Wheelchair-accessible on-site restaurant
• Visual alarms in hallways
• Sign language-capable staff
• Handrails in hallways
• Handrails in stairways
• Well-lit path to entrance
• Stair-free path to entrance
• Pool access ramp on site

Rooms Available

• Standard Room

  1 Queen Bed

  224 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Low-height counters and sink, height-adjustable showerhead, lever door handles, wheelchair-width doorways, visual fire alarm, bathroom emergency pull cord, wheelchair accessible, portable shower seat, wheelchair-accessible bathroom vanity, closed-captioned TV, low-height door lock, grab bar near toilet, phone accessibility kit, low-height bed, braille signage, low-height desk, low-height electrical outlets in bathroom, doorbell and phone notification, raised toilet seat, and low-height view port in door

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Local maps
  • Guidebooks or recommendations
  • Braille signage
  • Hand-held showerhead
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Portable shower seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Low-height desk
  • Low-height bed
  • Height-adjustable showerhead
  • Shower grab bar
  • Bathroom emergency pull cord
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles
  • Wheelchair-width doorways

• Standard Twin Room

  1 Twin Bed

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Smoking
  • Bedsheets provided
  • Local maps
  • Guidebooks or recommendations

• Suite

  1 King Bed

  504 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Separate sitting area
  • Free WiFi
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers

Guest Reviews

• thomasany77 (10/5): In love with this place... - I stayed at Al Ain Palace Hotel about two years ago and had an incredible experience. Because of how much I enjoyed my previous stay, I recommended this hotel again and my guests were staying this time The staff are truly wonderful — always kind, helpful, and welcoming. They make you feel at home from the moment you arrive. The cleanliness of the hotel is also excellent and maintained at a very high standard. However, during this visit the food experience was not as good as before. Previously the food was amazing, but this time my family and visitors were a bit disappointed. The dishes were sometimes too salty, some items seemed half cooked, and the order was incomplete. It also took quite a long time to arrive, almost more than an hour. That said, the warm hospitality of the team really makes a difference. The way the staff treat guests helps you overlook small issues. It’s still a place I enjoy visiting, and I look forward to coming back again next year.
• WorldcitizenGabor (10/5): Lovely hotel with wonderful staff and great facilities - Wonderful staff in a hotel located in a prime location. Special thanks to Lucy at the hotel restaurant and the wonderful staff at the reception as well. We will be back!
• 263nabeels (10/5): Very good - Thanks and full help and very good cleaning and hose keeping everything done by Salim
• 381sohailk (10/5): Housekeeping is doing good - The room very good and Calen, all the staff very good , special Mr Sohail housekeeping doing very well job, brkfast very good,I'm enjoying with my staying, everything is good,
• aryak962 (10/5): al ain palace review - Had a comfortable stay. Polite and friendly staff. Mr. Sohail from department housekeeping cleaned the room everyday with utmost diligence.
• abhisheksM1408XB (10/5): Comfortable stay - Very fancy hotel. Good food and great services/amenities. Exceptional service from staff member: Bhaskar Ramawad
• Traveler736205 (10/5): He is very polite and housekeeping services is very good! Toilet and room are cleaned very well. - Bhaskar from housekeeping department.
• nayans116 (10/5): Stay was good. Bhaskar from housekeeping was helpful - Stay was good. Bhaskar from housekeeping was helpful.
• Tourist33914266142 (10/5): Excellent service - Very nice place and very good team in the front office and very thanks for Mr: Sohail from housekeeping department he was very helpful and have good smiling and good service and the .. I was happy in the room it’s was very clean and comfortable
• karthikp888 (10/5): Good experience - Very good place to stay ,good facilities by management . So clean and and very friendly good service by Arshad house keeping department .
• 780vijayr (10/5): Excellent Service - Dear Arshad, thank you for the exceptional room service. Your promptness and professional attitude stood out. It's rare to see such high standards, and you've made my stay incredibly comfortable. Keep up the great work.
• amaljudej (10/5): Excellent and comfortable stay - The room service and cleaning was top notch. Sakir especially was very prompt in the cleaning aspect and servicing any requests made making my stay very comfortable and enjoyable
• amishac2026 (8/5): Could be better - Hotel had relatively better services but housekeeping was slow in catering to requests like extra laundry bags and cleaning up room properly. Breakfast buffet has limited options but Mr. Aneesh (F&B manager) from Cafe Al Ain really catered nicely to extra food requests personally and even offered additional options apart from the available buffet. Overall a good stay.
• Cuncheer (10/5): Great Place - Excellent Place, Many thanks to the housekeeping team (Akram) for keeping the room exceptionally clean and comfortable throughout my stay. Their hard work, attention to detail, and friendly service were truly appreciated. Excellent job!
• GijuB (10/5): Sohail housekeeping very good - I'm spending 2 days in the hotel the staff very friendly special Mr Sohail housekeeping doing good job, room very caln good , everything is good, barkfast very good I'm happy with my stay thks,
• mounikaa2026 (10/5): Good - Room cleaning-Sohail House keeping It's good and cleaning also good. SERVICE was nice...
• lokeshj910 (10/5): Very good - Sohail is the very good housing parsons he is work very good very nice service room is very clean very good I am very happy this boy
• HeshamMehrem (10/5): (Slhail house keeper) - I sped about 4 weeks in the hotel , during this long time the staff was very good, I like to give special greetings to Sohail house keeper who working hard and do his best to satisfy the clients with smile face
• amishac2026 (10/5): Overall good - Room was adequate and cleaning services were great. Sohail was great from housekeeping. Breakfast buffet catered to the services personally.
• F9206UWibrahimn (10/5): Good location and clean rooms - Neat and clean rooms. Appreciate house keeping team and would like to mention Mr. Akram Hussain for his dedication. Thanks
• 994shibuv (10/5): Excellent - It's a beautiful location. Room facility was good and room cleaning also very good hk arshad is very helpful guy he is the one everyday clean my I am so happy staying this hotel
• yousefh914 (4/5): Disappointing - I don't know how it's 4 stars. Extremely old design, small rooms, very noisy pub in the hotel stays open late. Staff is great, cleanliness is great, prices are okay but I'd pay more to avoid the discomfort I experienced. NO PARKING AVAILABLE. Spent 45 minutes every night trying to find parking which you still have to pay for (coins only by the way).
• esteeml (10/5): Exceptional - Its a Beautiful Location with the view of Corniche Beach.Very Peacefull Envoirment with Greenary.Room Facility also well arranged.Food also Delecious.My Favourite place is Swimming Pool Facility.This is my 2nd Visit.Musharaf from Conceirge Nimsang,Sujatha,Sudheer from FO,Life Guards Chathun,Ajith & all staff did a Nice Job.I highly willing to come again
• lisadT6027MC (10/5): My 2 nights and 3days stay experience - It has been a pleasure and a privilege to be a part of your guest in your beautiful and cozy hotel. The staff are very friendly and welcoming and very helpful from the front desk to the attendant. Ms Abie and Ms Mabel are very nice and very respectful. Your company is very lucky to have them as part of your team.
• 97geethc (10/5): I had a great stay at this hotel. The room was clean, comfortable, and well maintained. The bed was very comfortable, an - The room cleaning service was excellent. Mr. Bhaskar did a great job maintaining cleanliness and hygiene. The room was neatly arranged, spotless, and very comfortable after cleaning. His work was professional, thorough, and consistent. I truly appreciate his effort and dedication. Thank you, Mr. Bhaskar, for the great service. And all cleaning department peoples are doing great job maintaining cleanliness and hygiene.
• jenom2025 (10/5): Reliable and very good hospitality - Bhaskar house keeping was very enthusiastic and helpful The hotel itself is clean, gym is very good One negative is the rooms are not very sound proof
• Dipali55 (10/5): Housekeeping department and F&B department and staff are well manners and helpful - Al ain hotel is pretty good and food is very decent and his staffs are very friendly and helpful aa well as. Sohail from housekeeping department he cleaned my room as soon i push the room clean button.. over all experience was superb suggest to come nd stay with reasonable price.
• 571restys (10/5): very nice - im staying in al ain palace hotel staff is very accommodating staff is nice and approachable specially mr sohail housekeeping
• R2325MNmk (10/5): Housekeeping very good - Im stay ln the album palace hotel very good specially the staff very fariendly special mr sohail housekeeping doing very well job room is good and calen.lm happy with my stay
• 615arjunc (10/5): Excellent staff - Bhaskhar was very helpful he helped me a lot his behaviour was nice thanks for the great support and service he is good and well professional
• jaytS8665FR (10/5): For house keeping department - Good service given by arshad from house keeping department very polite n hardworking cleaning every good service dive star rating
• kinoxl (8/5): Good hotel, friendly staff - We booked a stopover through Ethiad and chose this hotel. It's in a nice area, but Corniche beach is about a mile away. Ubers were plentiful. Maybe 1-2 minutes for each ride. Check in was smooth and staff was friendly. We are a family of 3 but there was only 1 bed. This was a miscommunication from Ethiad. They sent up a rollaway bed for a small fee. Breakfast was very nice with lots of options. Marsala tea was great. We ate at the Filipino restaurant and that was great. The pool was very welcoming with different restaurants around it. The gym was huge and we enjoyed both. We didnt use the spa, but it looked nice. Overall, a nice hotel. The only downside is, we were on floor 1, which was a smoking floor. The fire alarm went off at 1230am for 45 seconds and then again at 6am. We were told both these issues were a false alarm from humidity.
• 772aslamq (10/5): House keeping is very good . - The Hotel service is good and staff also very friendly and specially house keeping staff mr. Sohail is doing very well job. He is the wonderful. Room is good and clean. Everything is fine
• ranjeem2025 (10/5): Superb customer service - Taj is very helpful and accommodating and helpful. He is very attentive and very thoughtful. He made sure that all the needs of the customer is being attended.
• 93shiyasm (10/5): Great experience with staffs..they are amazing.. - Best location (prime) Atmosphere is good.rooms are clean Greatest value of money The staffs are really amazing Loved to staff again and again. The best value for money and trained staffs hotel in abudhabi..
• Freedom43840205612 (8/5): Stay at Abu Dhabi - We stayed at Al Ain Palace Hotel during our business trip to ADIPEC, Although hotel rates across Abu Dhabi were exorbitant. Al Ain Palace still offered an excellent comfort, value and convenience. The room was clean and well-maintained(except batrooms, which were having a very small bathing area) making our stay truly relaxing after long days at the conference. A special mention to Duty Manager Mr. Ameer, who was exceptionally helpful throughout our stay. He guided us with every detail and ensured everything was perfectly managed. His courteous and professional attitude made a real difference to our experience. Even Ms Vianca was also very courteous. Highly recommended for both business and leisure travelers looking for comfort, hospitality and value in Abu Dhabi
• GoPlaces22303510833 (10/5): Excellent Hospitality - Clean room, very good food with generous portions, and excellent hospitality. Security Manager Mr. Hassan and Duty Manager Mr. Ameer deserve special mention for their outstanding hospitality. Kudos!
• Sheewinnnnn (10/5): Good housekeeping - The hotel service is very the good. Specially the staff is friendly and housekeeping Mr Sohail is very good job in keeping the room clean n near.
• marklouieg2019 (10/5): Excellent Stay and Exceptional Service! - I had a wonderful stay at Al Ain Palace Hotel. The room was always clean, comfortable, and well-prepared every day. I would like to give special appreciation to Akram and Taj from the cleaning team — they both did an outstanding job maintaining the room to a very high standard. Their professionalism, attention to detail, and friendly attitude truly made my stay enjoyable. Thank you, Akram and Taj, for your excellent service — you are both great assets to the hotel! I highly recommend Al Ain Palace Hotel for its cleanliness, comfort, and exceptional staff.
• Traveler65915529799 (10/5): Excellent service - ARKAM staff are enthusiastic, friendly, and provide professional service, feel satisfied, look forward to serving again.
• 797marit (10/5): Cosy stay in Abu Dhabi - The hotel is not new, but very cosy. Many thanks for housekeeping team, who took great care of me and my colleague, especially for Taj and Zeeshan.
• D9680WMnguyenh (10/5): Housekeeping very good - Good service specially housekeeping staff mr taj the who cleaned my room every day room is good and clwan my stay very good im happy with my stay thanks mr taj
• nguy_n_cc2025 (10/5): House keeping good and mr taj - al ain palace hotel housekeeping nice a great job The housekeeping ream name mr taj did an excellent job cleaning the room very thorough and kind
• 218starf (10/5): Lovely housekeeping - The housekeeping staff at al Aln palace are truly amazing thanks to mr taj and mr Zeeshan and their supervisor mac ford the reception people were
• kkc06429 (10/5): Nice first impression - Jeeshan and Taj - Helpful service Team! This is my first visit to this hotel. Decent amenities… will give a full review during checkout.
• 981lizhiw (10/5): Housekeeping - Housekeeping very nice and nice service shapeless Mr taj and Mr zeeshan afternoon shift and time to time given kindly and to do the cleaning properly
• _Q3762FX (10/5): House keeping Mr taj - Hotel Clean house keeping Taj and zeeshan and macford super viservery kindly and do the cleaning properly. Thanks you Mr taj
• jamilbaku (10/5): Housekeeping very good - The Hotel service is very good and friendly. Staff is very helpful with all the questions I asked. Service is very good, especially Sohail (housekeeping) was very helpful and have me all i needed for my comfortable stay in this beautiful hotel.
• Sightseer31747586624 (10/5): Good service of house keeping - This hotel service is good, location is good, the staff, Mr Sohail( house keeping) is very kind n gentle, and very supportive, he immediately come and give to service.
• michelletV4528CA (10/5): Highly recommended - Neat and clean room,gym and pool were the best!Thank you Mr Ashad for being so nice and able to attend our daily needs……!!!!!
• harshavardhanh2016 (10/5): House keeping is good and cooperative. - The hotel very good, staff very friendly and cooperative, specially housekeeping staffs Mr Sohail, hotel having good facilities like good swimming pool, jacuzzi and Sona, stay is value for money place is please to.
• Journey16206695276 (10/5): House Keeping - Al-Ain Palace Hotel housekeeping done a great job The housekeeping team name Taj did an excellent job cleaning the room — very thorough and kind
• 729arminas (10/5): Amazing service provided by the entire crew - The housekeeping staff at Al Ain Palace are truly amazing thanks to Sohail and their Supervisor Imran. The Reception people were too sweet and guided for many things. Sohail, The housekeeping staff was generous enough to accommodate our request.
• taishengd (10/5): Lovely - I had a great experience in the hotel and all the department where so welcoming expecially theresia house keeping she is so welcoming I which to visit again room 329
• 937daleeng (10/5): Amazing - Amazing team.. amazing pool.. amazing rooms.. amazing food.. amazing facilities.. all thing was perfect Iam always will book with them
• esteeml (10/5): Exceptional - It was a Wonderful stay in Your Property relaax my Entire Mind & Body Locates in a beautiful location near the Corniche Beach surrounded with Greenary.Room,Restaurant,Pool,Jacuzi all so Adorable.Cannot Foget the Valueable suport of Mr.Ameer the DM to fix the issue i faced in the 2nd Booking.Thank you Musaraf of Conceirge & Nimsang,Sudheer & others of FO for the kind Hospitality.Thank you Lifeguards Chinthaka,Chathun & Others for the help during pool Time.The Food was So Delecious thanks to Chef Sajith,Umesh & Neha for the Precious Service.I always willing to come to Hotel...Thank You
• aizastevanovic (10/5): Functional Health Club - I have been going to Al Ain Palaces Health Club, It was amazing experience. Squash Court, Fully Functional Gym, always working sauna and steam room, cold pluncg pool jakuzi, The Pool with bar. After Gym you can enjoy in a nice Indian Restaurant with amazing food and deals for drinks, Soho Bar has amazing burger pizza deals, you also have club like Easy Tiger on the side of it. So Al Ain Palace is very well rounded hotel, one of the first in Abu Dhabi. Now let's talk health club: You can get membership monthly, 3 month, 6 month, 1 year and a couple package, best is the one year or a couple one. What includes: Gym, Squash Court if not booked, Sauna, Steam, Jacuzzi, Pool of LeMeridien, there is small pool for kids and right next to for adults 1m to 2.5m deep, like 25m long. You have trained staff who can give you personal training sessions in the gym or squash court. Many kids train there to play squash, that place is always busy. Gym is less crowded in the afternoon, weekends are mostly packed. Staff is very professional, very helpful and knowledgable. Facilities are not new but do the job. Many fancy areas have very new facilities but mostly not everyday sauna works etc... and that used to annoy me tbh. That is not about Al Ain palace, and I was really happy about it. Gym has everything you need, some newer machines some old school, but you have everything for decent full body workout, more then average eqiuplmet in there. View is really great from treadmills. And gym is full of light which is very motivating. You need to get yourself a locker room, and somehow manage to find a parking (mawaqif), it is very busy area and other is not vallet or self parking area. I recommend deffinbetly their health club and advice to go try all of the bars and restaurants there, cause they are all mid range affordable and quality is good.
• 133ehabf (2/5): When Hospitality Fails: A Family’s Disappointing Welcome at Al Ain Palace Hotel - A Disappointing Experience at Al Ain Palace Hotel I feel compelled to share my recent experience at Al Ain Palace Hotel, which unfortunately fell far below the expectations of basic hospitality. I arrived from out of town with my children after a long journey, having made a confirmed reservation in advance. Upon arrival, I was told that we could not check in before 2:00 PM — despite having tired kids with me and the hotel clearly not being at full occupancy. I politely asked if we could at least wait by the pool until the room was ready, but the request was firmly denied by the front office manager on duty — a lady whose name sounded like “Assungang” or something similar. She didn’t even introduce herself, and her attitude was cold and unwelcoming — completely lacking empathy or any sense of hospitality. What’s most disappointing is not the check-in policy itself, but the rigid and impersonal way we were treated, especially as a family traveling with children. Hospitality is not just about rooms and buildings — it’s about people and how they make guests feel. This experience was far from acceptable, and I’ll be sharing it across all platforms in the hope that Al Ain Palace Hotel takes its customer service seriously and reconsiders how guests are treated — particularly families who deserve basic kindness and understanding. #DisappointedGuest #AlAinPalaceHotel #CustomerServiceMatters #FamilyTravel #DoBetter
• 567faisalt (10/5): Excellent service - Excellent service. Everything is perfect House keeping Mr. TAJ help full and friendly. Reception staffs are very helpfull and checkin time. Gym is very good and also swimming pool very nice refreshment are where nice and all sanitary are disinfectant.
• Curious14459772393 (10/5): Great Hotel in the best place, Excellent and kindly service! Rooms always clean and safe place, Highly recommendation 😊 - The best place in Abu Dhabi for a holiday, to which I often return with pleasure. The nice and polite hotel staff always greets guests with a smile and offers help at every step. If you value peace and quiet, you must come here. The hotel rooms meet all the requirements, are clean and well-kept, have comfortable beds and spacious bathrooms with all the equipment. Relaxation in the large swimming pool is a pure pleasure, clean jacuzzi and sauna show that the hotel staff cares that guests feel comfortable and safe in the place they have chosen for their holiday. The hotel offers delicious food, so it is worth taking advantage of the offer and choosing the option with a meal. The great location makes it easy to get from the airport, get to the nearby beach or shop in local stores. If you like contact with nature, you will find peace and beautiful views in the park located near the hotel. This is my 4th stay in this hotel and I cannot imagine changing the hotel to another. I love the atmosphere that prevails here and the friendly staff who I can always count on. I always return to this hotel with pleasure because I know that I can feel safe with such great service 😊 Krzysztof
• 964miroslaws (10/5): The best HOTEL, comfortable, clean, wonderful spa area, best restaurant. - The best hotel to which we return with pleasure every year. Excellent service, always greets us with a smile and offers help at every step. Rooms very clean, cleaned daily, meet all expectations. Beautiful swimming pool, jacuzzi and sauna, allow you to fully relax. There is a friendly atmosphere in the hotel. Great location, close to the beach and shops, nearby there is a beautiful park that is worth visiting, good connection with the airport. Special thanks to the staff for the nice surprise that was waiting for us in the room immediately after arrival. A basket full of fruit and delicious cakes are proof that the hotel cares about tourists who often return. Thank you for an unforgettable stay and we can't wait for the next arrival. Miroslaw.S.
• G9086GO_ (10/5): Abdullah - My name is mashhor i came in al ain palac for the first time .. i want to just take a moment to say big thanx to abdulla the moment i camr down from the car the warm welcome that he showed for me had made my stay already wonderful man .. it was in the middle of the night and i was expecting all employees to be tired but this man is really honest to his job and I believe he is a masterpiece in every job he will be in the future
• AhmedF1817 (8/5): Al ain palace HOME STAY - First the hotel is perfect for me , really we can say that you will feel like your home from the great hospitality special the restaurant people (Manisha - Lucy) they are the best really always smile - always serve you with pleasure they look like your friends
• johngU6914DH (10/5): Would definitely recommend, the pool was great - The hotel and staff couldn’t have been better they were friendly and welcoming , I’m so pleased to have stayed here, I eat at two places the Indian and the cafe bar , where incidentally the beautiful girl behind the counter made me blush , in a good way
• FarAway22555851743 (10/5): The reataurant ecperience - I have been going back and forth to this hotel for more than two years now. Thanks to Manisha from the restautant. She is one of the main reasons we enjoyed our stay as she is one of the best hosts we have met. Thank you for the great service and for making our stay joyful.
• Paradise02663752458 (6/5): Enough for the price - It’s not the best place to spend all the day in a room, you could just go sleep and take a shower, that’s what you need if you want to go out all the day… staff is very friendly and kind, place is clean and it’s a good place for one night, restaurant was good and food is fine.
• 195hudam (10/5): Recommend - I want to say that this hotel is Clean , staff are friendly and very Nice hotel recommend huge pool reception are also very good design all gooddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd
• Abhi999arr (10/5): Excellent - Excellent Service! I had a wonderful stay. The staff was warm, professional, and attentive, making my experience truly enjoyable. Special thanks to Ameer duty manager, Nimasang from reception, Tharun and Sudheer for going the extra mile. I appreciate the hospitality and will definitely return. Keep up the great work!
• 264smitham (8/5): Good experience with the coordination of Nicolo Alonzo. Friendly, comfort and peaceful environment. Overall good experie - Good experience with the coordination of Nicolo Alonzo. Friendly, comfort and peaceful environment. We went with family for marriage function, and we thoroughly enjoyed the stay in hotel.All services were upto the mark and variety of delicious breakfast options were also there.
• 195manojp (10/5): Excellent - Amer, Sudheer and Nimasang great help from the check in until check out We had a great time in this hotel Staffs are very helpful Pool and gym jacuzzi were nice Great facilities City center Best hotel in the city Highly recommended this hotel thank you
• vivekmT7494ES (10/5): Nice hotel staff - @ zeeshan for house keeping excellent cleaning and nice hotel experience awesome time to spent hotel my personal visit Am enjoyed lot pleasure experience hotel staff and Abu Dhabi And nice breakfast and lunch Awesome Tate it’s little bit expense
• C7633CXgabrielv (10/5): Perfect - In general all perfect nothing wrong to say its all good and My brother Taj doing a good job giving us what we need this morning keeping us accomodate, We'll come back again here after a month to take a rest, I'll rate this 5 star very good ambiance and cleanest room I've ever stayed with my wife
• H5730JXmohameda (10/5): Highly recommended - I wanted to thank reception staff especially Ameer he was outstanding always give the best price to accomodate me and my family in this hotel Ameer is very good at his service towards the guest Concierge also help to find a parking Lakshman he is helpful Highly recommended this to all
• Tuula (6/5): 5 nights - Pool area was good. Room was cold. Bed was hard so they give me extra blanket. Breakfast was good sometimes. Wiew was zero.
• Fardaws (4/5): - Unsafe for solo female travelers, don’t go out at night. The lobby appears beautiful and they say it’s a 4 star hotel but I was highly disappointed with the condition of the room. Everything is a brown-red wood and it gives 2 star hotel. Not worth it at all, I would never book again with this hotel.
• Lili (8/5): - We enjoyed our stay at this hotel. There’s a kettle in the room. It’s convenient making tea or coffee anytime in your own room. It’s really nice that this hotel even provides hair conditioner. The outdoor swimming pool is good., This hotel is close to a shopping mall with a supermarket & McDonald. There are plenty of buses nearby. You need to buy a bus card, which is 10 dirahams. Buses are free for children. Some journeys are only 2 dirahams. We took the buses a few times and liked it. They are really clean. Taking a taxi to attractions like Louvre,Abrahamic Family House, Saadiyat beach, Etihad Towers, Qasr Al Watan Palace, Emirates Palace, all takes roughly 15-20 minutes and slightly over 20 dirahams. The grand mosque is a bit further. The hotel staff are very friendly and helpful. However, an Indian staff’s hard selling of tours was extremely unpleasant. He sold us a very dodgy desert safari tour, which completely ruined our day. The information on the package of the tour was false and lies. They were actually really dishonest and nasty people. It was the worst desert safari we ever had. He then tried to sell us tickets to Yas islands parks, using his old technique. We weren’t tricked into buying tickets from him again this time. It proved we made the right decision. He was misleading us & lying again about the transportation information and ticket prices. Such a disgrace! Really hope Al Ain Palace Hotel should stop staff like this guy fooling customers like this.
• Kaitlen (4/5): Do not book - Very outdated and poor service… beds are rock hard and the bath did not drain when you used the shower
• Gregory (10/5): - Excellent people nice stay
• wilson (10/5): - Good but the room service didn’t bring my order, and afterwards I decided to cancel it, and I couldn’t.
• Hesham (8/5): - Nice place
• William (10/5): - Ultra-helpful / responsive staff. Excellent location east end of the Corniche park, a one hour walk along the seaside. Louvre Abu Dhabi a short taxi ride east. Airport bus A2 stop a 3-5 min. walk. The only issue was my inferior room next to an inside airwell with windows screwed shut and occasional air conditioner noise.
• lisa (10/5): - We had a great 2 nights here. The room was well equipped and comfy and the staff lovely. Pool large and quiet. I asked for a quier room and no 205 was quiet, it was a Monday and Tuesday.night. Bus stops easily walkable,the grand.mosque is 50 min and 40p fare! Lots of shops and eateries and 2 great cheap supermarkets nearby. We loved staying here.
• Renjie (10/5): - I recently had the pleasure of spending one night at the Al Ain Palace Hotel in Abu Dhabi. The hotel's location is exceptionally convenient, situated right next to the picturesque Abu Dhabi Corniche. This prime location not only offered beautiful views but also easy access to the surrounding areas. The staff at the hotel were notably friendly, adding a personal touch to my short stay. They were attentive and efficient, ensuring a smooth and pleasant experience. Regarding the accommodations, the room met all my expectations. It was well-appointed, clean, and comfortable, providing a good night's rest after a day of exploring the city. Overall, the Al Ain Palace Hotel proved to be an excellent choice for a brief visit to Abu Dhabi, combining convenience, comfort, and friendly service.
• BENEMER (10/5): - Need a smaller bath towels.
• Paul (8/5): - A very dated hotel but the room was clean so no complaints.
• Leroy (10/5): - Great staff and hotel ..well recommended
• Imran (8/5): - The hotel is very old and looks it. There are better options in Abu Dhabi
• ciro caio (4/5): Noisy room - Very noisy room on the first floor. A rock band was playing on a restaurant nearby (kuya Juan) and the music was very loud. I couldn’t sleep very well…
• nigel (8/5): Al Ain palace hotel - Overall my stay was good, the lobby is very nice and the staff are very curtious, but the room let my stay down, especially the bathroom which is very dated and the shower is so small. The main room is just ok. The bed was comfortable and a fridge and safe in the room, but what let it down for me was the small TV on the wall and lack of accesable sockets to recharge my devices. Having access to a great pool was a plus and the location in Abu Dhabi is good too
• Verified traveler (10/5): - Pools, food choices and venues!
• Verified traveler (8/5): - Great staf
• Sean (10/5): Excellent - Very good stay! The hotel is beautiful, clean and has greats staffs.
• Hisham (6/5): Bussines one night trip - Overall it was ok, but not like a 4 stars hotel, the room was not so clean and furniture is old, specially bathroom..they have a good coffee corner with many choices, they don't have a parking, you have to park on paid public parking, staff was nice. The best was the swimming pool which is very nice and clean
• Verified traveler (6/5): Disappointed - Small room..old furniture ..bathroom brok
• Bilal (10/5): Nice staycation - The receptionist who checked me in sorry i could not remember his name ..he has been professional and very accommodating... the hotel is very strict in this period of COVID-19.. I felt safe ...the pool is located in a very open space...over all thanks to the manger who manged to provide a late check-out ablive her name was sonia if I remember correct...
• Amr (10/5): - Very kind staff, the hotel is closed to Marya Mall, so if you want to go to food court the mall is very closed to the hotel. Fantastic swimming pool, really great. The hotel food is high quality and price is affordable. The room is big compared to the price.
• Rahman (8/5): Business Stay - Great hotel however hot water is not that hot / AC makes noise. Superb swimming pool and hot tub. Value for money.
• julius (8/5): Good hotel - Everything was perfect,let us to check in 12:30,I can not say anything wrong except the souvenir shop guy,who wanted to sell everything for double price then 50-40-30-25 like on the street market in Thailand!
• Anas (10/5): Easy access to the city. - Greet stay! the location of the hotel is the best in the city.
• Lemuel (10/5): - Amazing experience!!!

Photos