Tokyu Stay Yotsuya - Shinjuku Area

Location: Shinjuku-ku Yotsuya 2-1, Tokyo, jp

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Staff adhere to local safety protocols
• Fire extinguishers
• Smoke alarms
• CCTV outside property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Internet access
• Secured parking

Rooms Available

• Residential Family Room, Non Smoking

  In the well-equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The spacious triple room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The unit has 4 beds.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Feather pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Deluxe Twin Room, Non Smoking

  The spacious twin room offers air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. In the kitchen, guests will find a refrigerator, kitchenware and a microwave. The twin room provides a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 2 beds.

  Max Occupancy: 5 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Feather pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Residential Double Room ,Non Smoking

  The well-equipped kitchen has a refrigerator, kitchenware, a microwave and an electric kettle. The double room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Feather pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Deluxe Double Room ,Non Smoking

  This double room comes with a washer/dryer, a kitchenette and free Wi-F-/wired internet.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Feather pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Economy Double Room - Non Smoking

  This single room comes with free Wi-Fi/wired internet.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Feather pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Economy Double Room - Smoking

  Meals can be prepared in the kitchen, which has a refrigerator, kitchenware, a microwave and an electric kettle. The double room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Feather pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Standard Double Room - Smoking

  The fully equipped kitchen has a refrigerator, kitchenware, a microwave and an electric kettle. The double room offers air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Feather pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Twin Room - Smoking

  In the well-fitted kitchen, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The twin room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Feather pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Residential Twin, Non Smoking

  This twin room comes with a washer/dryer, a kitchenette and free Wi-F-/wired internet.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Feather pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Superior Single Room - Non Smoking

  The single room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

  Max Occupancy: 2 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Feather pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Superior Single Room - Smoking

  The single room offers air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Feather pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Economy Single Room - Non Smoking

  The single room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The well-equipped kitchen features a refrigerator, kitchenware and a microwave. The single room features a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Feather pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Moderate Room, Non Smoking

  The single room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The single room features a wardrobe, a safe deposit box, an electric kettle, a flat-screen TV, as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Feather pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Economy Single Room - Smoking

  The single room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. Guests can make meals in the kitchen that is equipped with a refrigerator, kitchenware and a microwave. The single room features a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Feather pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Eduardo (7/5): C’était cool - Le personnel très adorable et serviable. La douche dans notre chambre, elle étais petite et pas très propre. Nous n’avons pas eu des infos a propos des services que l’hôtel proposé.
• Morgan (8/5): Location was nice, rooms were clean and staff were very nice - Location Was good
• Rui (9/5): -
• AndreKo (8/5): Perfecte uitval locatie en voldoende alle daagse voorziening dichtbij - Dichtbij openbaar vervoer. Ruim voldoende restaurants en supermarkten in de omgeving. De directe omgeving zelf heeft niet veel te bieden aan bezienswaardigheden maar doordat je vlakbij het OV zit maakt dat ook niet uit. Alles in de kamer was goed in orde maar de apparatuur is toe aan vervanging. Alles werkte maar is wel wat gedateerd. Het hotel zou een opfris beurt kunnen gebruiken. Maar zoals gezegd nergens problemen mee gehad.
• Maria (1/5): - Staff fairly friendly. The bathroom had mould and hair, and I had to buy cleaning products. There was a terrible smell in the corridors and it just looked run down, not enough staff, rooms were not cleaned. Never staying in this hotel ever again. Very disappointed 😞
• Michael (6/5): Good location - Afternoon tea/coffee and afternoon drinks were great No house keeping I have never stayed in a hotel and only get change of towels No bathroom cleaning. Had to ask for toilet paper, we stayed 5 nights The room was very noisy as we were on the same level as reception would not recommend that level. The air con kept cutting in and out very noisy at night.
• Tracy (6/5): -
• Thekla (9/5): Definitely will come again - Great hotel, will come again and have been before. Nowadays there is even some English speaking staff, which is great. We could borrow a pressing iron easily and we could leave one of our bags until we come back in about 2 weeks. That really helps a lot. We always come back to this hotel because of washing machine, the great location and nice interior. This time there were quite a few hairs from previous guests in the bathroom. But the rest was very clean. Sleeping with windows open is impossible when the room goes out to the street side. The bed sheet was quite thick for the warm May weather and temperature, woke up sweating a lot.
• Elma (9/5): Great value! - Like the hotel area near the Yotsuya station, room was nice with balcony! Could be more clean floors in the room.
• Hana (4/5): -
• elseow (9/5): Convenient location, free beverages available - Free flow of drinks, friendly staff, able to leave our luggage earlier before check in as we were traveling to hakone One of the PowerPoints and light was not working
• Rebecca (10/5): -
• Samia (6/5): -
• Christie (6/5): Great location to trains for ease of getting around. Great friendly staff - Staff were lovely & communal area great … facility for coffee etc was great value It’s old & outdated. Pillows need changing
• Luka (10/5): - מלון מצוין. חדרים נקיים, יחסית גדולים. צוות נחמד ומסייע. יש שעות לקפה ודברי מאפה ללא עלות. תחנת רכבת תחתית במרחק 5 דקות, 2-3 תחנות משינגוקו. הכל היה טוב....
• Victoria (8/5): Good location, good value accommodation with excellent service - 24 Hour reception which could be better advertised The lounge with complimentary snacks and drinks. Luggage storage facility English ability or use of translators could have been better for most reception staff
• Willis (10/5): A clean and convenient place to stay, amazing/helpful staff and great facilities - I stayed on the 8th floor and the view from my room was beautiful. On a nice clear day I could see mt Fuji!! Made the money very worth it Nothing
• fabrice (10/5): Top à refaire - Tout la localisation le personnel très professionnel la chambre et la literie Ras
• Airi (7/5): 良かった - ドライヤーがリファで乾かしやすかった！ 床にほこり、コップが汚れていた
• Ricardo (8/5): -
• Benjamin (4/5): Decent for long stays but I wouldn’t use it again as a tourist - Fridge with a freezer was a nice surprise. Also had a washing machine. So for those doing a longer stay a good option. The balcony was nice and being able to open outside door for lots of fresh air. Too far from night life, resteraunt options, and activities. The metal cabinets on balconies were not properly secured and banged all night long in the wind.
• Helen (8/5): -
• Elma (10/5): Very good! - Very nice location with well connected trains, I liked the balcony very much and comfortable bed and tv with YT and Netflix! Maybe more detail cleaning after each costumer.
• Alexander (1/5): This place is dirty. Do not stay - Nothing Our room was filthy on arrival. Mold in multiple spots in bathroom. Hairs scattered around the bathroom - on the bath, on the ground, on the walls, on the ceiling! Behind the toilet lid also dirty and with a urine stain… The room was cleaned to an acceptable level the next day upon request. Staff were disinterested and unapologetic for the level of filth. No offer to change rooms or any sort of fix other than a mediocre clean
• Peter (9/5): Convenient location with comfortable room with very accomodating staff - Great budget hotel in a convenient location between Tokyo station and Shinjuku so easy to get to the Royal Palace gardens and the shopping at Shinjuku. The staff were very accommodating, kind and friendly with service with a smile. It has an onsite self serve cafeteria, a Family Mart right next door and a fantastic Pizza Pasta restaurant across the road not to mention many more choices. Make sure you get a room with a City view not street. Everything was great!.
• Michael (9/5): -
• FATMA (6/5): -
• Melissa (10/5): -
• Inoue (10/5): -
• Olga Paola (10/5): -
• Omair (9/5): - Very spacious room, in a quiet and safe location, 5mins from metro, room had powerful Air conditioning, fridge, freezer, washing machine, microwave, cooker etc so very convenient. There is a family mart next door if you need anything. Hotel has 24hr access to free tea/coffee. Staff very friendly and helpful. Staff struggled with English but wasn't a big issue as you just use a translator app to get message across. Breakfast comes as frozen that you heat up in your own room - pricey for what it is.
• Ana Maria (6/5): Good location that requires best cleaning - I liked the location of the hotel. It was really good It was not too clean. The air-conditioner, the extractor of the bathroom smells really bad. The thing in the rooms were not so clean I was able to see that for example the bathroom like the shower, or where the toilet paper was placed was dusty, the carpets were not so clean. The thing of daily use like towels or blankets was clean but evidently the other things are not deeply clean with frequency which was not enjoyable.
• Bruno (9/5): Bon séjour. - Bien équipé et endroit agréable. Bonne situation géographique, proche ligne de train, métro. Bonne idée les chocolatines et croissants en libre service de 15 h à 19 h mais le créneau n'est pas vraiment adapté quand on part en visite toute la journée.
• Melissa (7/5): - Decent size for a room in Tokyo. Close to the train station. In room laundry.
• Lynda (8/5): -
• Lai Yee (8/5): Clean and comfortable. -
• Burrows (1/5): The stay was fine. But the experience with being RIPPED OFF left me feeling violated - I booked this hotel through booking.com. Everything went through. When I was on my way to the hotel, I recieved an email to say: Unfortunately, there was a problem with processing your booking at sequence MIYASHITA PARK - Shibuya and we weren’t able to confirm your reservation. As your payment has already been processed, we have automatically started the refund process. Refunds usually arrive in your account within 7-12 days, though this may vary. These additional details may be helpful to track your money with your account provider or our team: Transaction time/date: Payment reference: I was given no reason as to why the booking did not go through. So I booked the same venue through Trip.com - then stayed at the venue.... Unbeknownst to me.... Booking.com DID NOT refund my payhment. During three LONG calls to the Booking.com customer Service Team.... I asked for my refund that you promised when you cancelled my booking...as I booked the same hotel through trip.com. Not only was this very inconvenient at the time, havign to wait a long time for my refund with low funds in my bank account. I then get refused a refund on the basis that I stayed at the hotel!!!! Yes, I DID stay at the hotel! But through ANOTHER booking. ANOTHER booking that I made because I was told (in the above email) by Booking.com that the booking was not confirmed and that I would be refunded. I was refused a refund and told that I would hve to contact the hotel to talk to them about a refund!! Absolutely scandalous, given I booked another hotel. I will be doing my best to avoid staying in Booking.com and I stay around the world in my hotels and apartments and I will be telling my thousands of friends online and offline of the appaling service I've received as a loyal customer.
• Morgan (1/5): Not clean - Not clean
• Anders Møller (8/5): - Stille (da vi fik lov til at skifte til et værelse væk fra vejen). God udsigt fra værelset. Rent. God størrelse. Fine faciliteter (karbad, vaskemaskine, vask, kogeø, køleskab mv.). Hjælpsomt personale. At vi først blev checket ind på et meget larmende værelse, selvom vi havde bedt om at få et roligt et. Svært at forstå personalets engelsk. Ikke så meget at give sig til i nærområdet (men tæt på station).
• Luis Washington (10/5): -
• Mary (8/5): -
• Chun Hsing (9/5): -
• Linda (6/5): -
• Charlotte (10/5): -
• Baykal (4/5): Genel olarak beğenmedim - Çalışanlarını Temizliğini, olanaklarını
• Kerstin (9/5): -
• Erol (5/5): -
• Kath (8/5): - Great location, close to train station.
• 奕萱 (7/5): -
• Ulrika (10/5): - Tillmötesgående personal, Speedy i synnerhet. Vi fick hjälp att köpa biljetter till Shinkansen vilket underlättade mycket.
• MARIA LUISA (8/5): - La ubicación La limpieza en la habitación
• Ashley (9/5): - So many amenities!! Can’t beat the washer/dryer combo in room if you have it. Would 100 percent stay here again
• Katarina (8/5): Bra utgångsläge för att turista i Tokyo. - Bra läge och nära kommunikationer. Det var väldigt praktiskt med tvättmaskin. Tyst och lugn trots nära centrala kommunikationer.
• 宜臻 (7/5): - 停車場、公共區還有氣泡水機 房間乾淨度不佳、房門口電燈壞掉都沒修，剛好在邊間房間昏暗、停車位被其他車停走了管理不佳、booking.com還把我訂成一個人入住四人房，現場多付¥6000⋯
• Ahmet (10/5): Odaların küçük olmaması dışında konumu hizmeti çok güzeldi - Tesiste duş almak için her şeyi etmeleri duştan sonra özellikle kadınlar için saç maşası düzleştirici vermeleri çok güzeldi ayrı a televizyona netflix gibi platformlarını açabilmek çok güzeldi Odaların çok küçük olması bu kadar küçük lavabo duş ve yatak olacağını tahmin etmemiştim ayrıca sigara içme odasıda çok küçüktü
• Palmina (6/5): -
• Pavla (6/5): Moc drahe za prumer - ceny se umi extremne lisit! - Lokalita byla ok, kousek od metra. Prostorne postele. Zastarale. Spinavejsi koberec, plisen v koupelne. Horsi matrace. Spoustel se omylem opakovane pozarni poplach a zamestnanci nedavali info. Jednou stoji noc 10 tis a pak je inzerovana na stejnou noc za polovicku
• PJ (10/5): Feeling like a local from day one - The location was excellent, with supermarkets nearby. Restaurants everywhere and a stone’s throw to Yotsuya station. As I like walking it was a 40 minute stroll to Shinjuku Gyōen park and Shinjuku, and likewise in the opposite direction through Yotsuya to Chidori Gafuchi. Coffee facilities and water fountain in the lobby with afternoon refreshments were very welcoming. A nice cosy room to return to with a small balcony, so convenient to pop back to for a quick recharge after shopping with a small cooking area and washing machine. Shower and separate bath. Exceptionally welcoming staff, particularly Ann who humoured me with my creaky Japanese and helped me with my final day’s transport. There was nothing l disliked, however the building is a converted ‘mansion’ or apartment building, with some fixtures showing slight signs of aging. There was a slight musty smell in my lounge but easily remedied with the breeze and open balcony door. Notwithstanding this minor point, l will definitely try to book here on a future visit!
• Steffen (9/5): -
• Khaled (1/5): -
• Selma (8/5): Im großen und Ganzen ein akzeptables Hotel. Für eine Städte Reise völlig ausreichend - Die Zimmergrösse Aus dem Abfluss hat es schlecht gerochen und überhaupt war das Badezimmer etwas komisch. Wie eine Kapsel die man ins Zimmer gebaut hat.
• LO (10/5): -
• Maria (7/5): 8 night stay in March 2026 - We really liked The Retreat, however we were there a week and the coffee machine was broken for half our stay. An alternative should have been provided. The washing machine in the room was very handy. The room wasn't big but bigger than many Japanese hotel rooms. We enjoyed our stay overall and would stay again.
• Melissa (9/5): Great staff, refreshed lounge area and convenient location. - Great amenities, and the common lounge and happy hour services made up for the size of the room, which was normal for a Japanese hotel. The staff were great and helpful. I had prescription glasses delivered to the hotel and I received it in time with no issue. I liked how you could choose your level of attentiveness with the housekeeping, which would be low for us. The area has large hotels in the area but the neighborhood still offers a residential feel and calmness after a day of exploring. Stumbled into some great places for food and gifts. There’s even a climbing gym next door. The room was very nice and smartly appointed complete with a/c-heater, washer/dryer and a kitchenette. There’s no getting around that floor space is at a premium. Even more hooks on the walls would be recommendation.
• Peta-Anne (6/5): -
• Elizabeth (2/5): Not sure what to rate this - Location was too far from everything Stood at this location because of the washer accessibility to find out it took three hours to wash a load. The found mold in the bathroom.
• Hsiao Lan (8/5): 放鬆的氣氛 每晚都像是回家一樣 - 位置很好 附近生活機能好 有在地生活的融入感 不知是否是櫻花季的關係 房價偏高
• Johan (8/5): -
• SZU-HUI (7/5): - Location 不太乾淨
• Glumpler (8/5): -
• Gustavo (6/5): Overall good hotel - Bed is comfortable. Bathroom are very good. Good amenities in it. Good location outside the crazy crowded areas of Tokyo It is an old hotel. Maybe needs a bit of remodeling. Small rooms as all the hotels in Tokyo
• Romina (8/5): - Loved the free hygiene products, coffees and teas. The elevator was super quick. Loved the washer and dryer, very convenient. It took long tho. The air conditioning and heating was working as well which is great. Quiet hallways . Hotel next to train station 5 min walk. The bed next to the window, was kind of annoying. Tight space. Pillows were really uncomfortable and too thin.
• Marija (8/5): -
• Patrick (6/5): - Mixed up my room with someone else's
• Kimxa (9/5): Great place to stay as tourists - Near by subway, restaurants Like it very much
• Estera Juratoni (7/5): -
• Maria (8/5): Convenient location to train, sights, food and some shopping. - Convenient location (Yotsuya station nearby and 1 mile or 1.2km to Imperial Palace). The washer/dryer is in the room! The dryer takes a long time to dry clothes. The rooms are a bit outdated (some mold in the bathroom and a leftover towel from the previous stay?) and cold when we arrived.
• Teagan (4/5): Did the job but wouldn’t stay here again - Really good location, easy access to train lines. On a main road but has sound blocking doors. Good value for money! Bed is shoved into the corner against the window which felt really suffocating. Pillows were like literal bean bags, bed cover was so crunchy and rough. Just was a really uncomfortable space and bed all together. Air conditioner was so hard to work, would never just stay on, always turned off and needed to be fully reset if you wanted it to go on. Bathroom had the absolute worst smell. We ended up leaving the balcony door open during the day so our room wouldn’t smell when we got back from a day out.
• THOMAS PANG (10/5): - Location ✅
• 卓 (10/5): -
• To Thi (10/5): - Stayed in residence room. Great facilities and free coffee and matcha machine Nothing
• Kumuda (9/5): Worth the price! - The stay felt very homely, and I especially liked the common lobby area. Having a washing machine and mini-fridge in the room was very convenient and made the stay even more comfortable. The hotel is also very well located just about a 5-minute walk from the Yotsuya metro/JR station, which made getting around very easy. Although the room looked a bit small at first, it was thoughtfully designed and felt comfortable rather than congested. The staff were very supportive and helpful whenever we needed assistance, and they kindly helped us store our luggage for a couple of hours after checkout.
• Ivet (8/5): Perfecto - Me gusto las habitaciones, ubicación, el servicio de merienda y de cafe y agua gratuitos. Que si te alojas muchos dias no te limpien la habitacion a fondo
• Kidtisak (8/5): Good. -
• Alik (8/5): -
• Jami (6/5): -
• CHUN KAI (9/5): -
• AKEMI (10/5): スタッフの方の心遣いが　気が利いてて親切で心地よかった。 - 急遽お通夜と葬儀が入ったため先に子供を向かわせましたが安全に過ごせました。 軽食のパンがおいしくてフリードリンクもありまったりできました。 アクセスの良さ　室内に洗濯機あり　コンビニなど便利でした。 ベッドが固かった。　床をはだしで歩くと真っ黒になった。 炭酸水は強くしてほしい。 ミニキッチンでのレシピを提案してほしい。 キッチンばさみが欲しかった。
• Sakura Spring (9/5): Convenient location, great room facilities - The location is very convenient, close to Yotsuya station which has great access to both Shinjuku and Tokyo station with JR and subway lines. The room is spacious and has a washing machine and dining facility, so we could wash clothes whenever we want and could buy bread from nice bakeries outside and have it as breakfast in the room. This was my second time staying this hotel. I noticed they replaced air conditioner, washing machines, wall paper and decors etc to new ones, and they gave us extra comfort.
• YOUSHAN (8/5): - 房間內有洗衣機 棉被是用一張布墊著被胎，而不是一般那種罩在外面並包起來的
• Chloe (10/5): -
• Liang (2/5): - 便利 玄関と絨毯、すごく汚いです スタッフは態度が悪いです。
• Valentina (10/5): -
• S6560HValand (4/5): Lost $1250 due to broken promises that I have in writing - Lost $1250 due to broken promises. I had the flu so my arrival was postponed and initial booking was cancelled. The hotel told me upon check in the would provide me a refund on the initial booking. I even have that in writing. However when my booking agent (Agoda/booking.com) asked the hotel to verify this the booking agent stated the hotel would not reply to them thru official channels. Despite having written evidence no one will help me get my money back. I’ve used the Tokyu Stay brand around 20 times. This makes me very sad.
• Passenger23377999747 (4/5): Dirty rooms - The hotel looks nothing like the pictures. It’s very run down and dirty. Our room is awful. It smells musty, the bathroom has mold and is dirty, the entry way tile is dirty, the kitchen area is run down and doesn’t look sanitary. We wanted to stay somewhere a little nicer, as we are celebrating our 1 year wedding anniversary. Needless to say we are very disappointed. The price is way too high, it’s giving motel vibes. We will not stay here again.
• Shinsuke (9/5): -
• 詠涵 (8/5): -
• Sandoval (8/5): -
• Yağlıkçı (9/5): -
• 思穎 (9/5): 櫃檯人員服務態度很好 - 4個單人床很舒適，帶回來的晚餐冷掉了有微波爐加熱，非常方便，抹茶拿鐵好喝。

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