Tokyu Stay Nishi Shinjuku

Location: Shinjuku-ku, Nishishinjuku 5-9-8, Tokyo, jp

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Non-smoking throughout
• Staff adhere to local safety protocols
• Invoice provided
• Key card access
• Front desk (limited hours)
• Free wired internet
• Internet access

Rooms Available

• Moderate Double Room - Non-Smoking

  Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a washing machine, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Smoke alarm
  • Key card access
  • Air purifiers

• Residential Double Room - Non-Smoking

  Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. Guests can make meals in the kitchenette that features a refrigerator, kitchenware and a microwave. The air-conditioned double room features a flat-screen TV with satellite channels, a washing machine, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Smoke alarm
  • Key card access
  • Air purifiers

• Corner Double Room - Non-Smoking

  Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The kitchenette features a refrigerator, kitchenware and a microwave. The air-conditioned double room features a flat-screen TV with satellite channels, a washing machine, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Smoke alarm
  • Key card access
  • Air purifiers

• Residential Twin Room - Non-Smoking

  Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The well-equipped kitchenette has a refrigerator, kitchenware and a microwave. The air-conditioned twin room features a flat-screen TV with satellite channels, a washing machine, a safe deposit box, an electric kettle as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Smoke alarm
  • Key card access
  • Air purifiers

• Residential Family Room - Non-Smoking

  Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. Guests can make meals in the fully equipped kitchenette that features a refrigerator, kitchenware and a microwave. The air-conditioned family room provides a flat-screen TV with satellite channels, a washing machine, a safe deposit box, an electric kettle as well as city views. The unit offers 2 beds.

  Max Occupancy: 6 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Smoke alarm
  • Key card access
  • Air purifiers

• Terrace Room with City View - Non Smoking

  Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The kitchenette has a refrigerator, kitchenware and a microwave. The air-conditioned double room offers a flat-screen TV with satellite channels, a washing machine, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Smoke alarm
  • Key card access
  • Air purifiers

• Comfort Double Room - Non-Smoking

  Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a washing machine, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Smoke alarm
  • Key card access
  • Air purifiers

Guest Reviews

• HSDT (6/5): -
• Renata (8/5): -
• Renata (8/5): Boa, funcionários receptivos e educados - O quarto tinha uma lava e seca, microondas e uma pia. Como ficamos 5 dias ajudou muito Durante esses 5 dias não houve uma limpeza, apenas retirada de lixo e troca de toalhas. Por ser um tempo maior esperava passar um aspirador e uma geral no banheiro.
• Carlos (10/5): Outstanding stay, very quiet and worked out well for our week stay in Japan. - Located near the business sector in the Shinjuku area. A bunch of good restaurants near the hotel as well very accessible for mass transit options. Across the street is a park which had a small shrine which was cool to see for those in the group who had not been to Japan before. The hotel was a great fit for what we needed and for the size group we had. Will definitely stay there again. No issues at all.
• João (8/5): -
• LIOU SHIH (1/5): -
• Zeta (8/5): -
• Lukáš (10/5): -
• Paris (8/5): Great place, would stay again - Conveniently located & super friendly staff. Staff were able to help organise our luggage transfer between cities also. Rooms are small, but still comfortable. Great option for something budget friendly & well located.
• Enrico (8/5): -
• Mana (9/5): -
• Yuk ting (8/5): - 服務人員有善，位置近地鐵站，但並非主要地鐵站。樓下有麥當勞，附近有三間便利店。 每天酒店只提供更換毛巾及掉垃圾，如果需要清潔必須住6晚以上在免費提供1次，建議酒店住兩至三晚就應該要提供免費一次或基本也提供吸塵器給顧客自行吸塵。
• nestor (9/5): -
• FIRAT (8/5): Recommended, location was good and facility was olay better than other chain hotels. - It was okay and location was good. The room was small but fine at least had a bathtub. Room can be more bigger when you consider the paid money.
• todd (9/5): Very enjoyable Nishi-Shinjuku - The amenities provided were all very good. The free coffee and filtered water was excellent. The staff were very helpful. The location: about a 15min walk to Shinjuku Station was easy. Great water pressure. Comfortable bed. Very clean. Room size for two people a little cramped. Photos on website probably taken from generous angles. But by being considerate of each other it was OK.
• Kazaryan (10/5): -
• Sophie (10/5): -
• pgsaller (9/5): -
• Angela (10/5): -
• Ashis (9/5): -
• sergio (7/5): -
• Marina (7/5): It was OK because it was very close to where my conference was being held and I only came back to the room to sleep. - Excellent location, very clean, comfortable although tiny room with all the amenities There was a smell of stale drainpipes in the bathroom and room was really tiny!
• Ulrika (10/5): -
• Arun (8/5): - Washing machine in the room. Love it. Good to have a coco ichibanya next door. Would be nice to have a card showing english instructions for how to operate the washing machine
• Nelson (8/5): Reasonable priced hotel stay if you want a quieter location and away from hustle and bustle. Close to many educational a - Located in quieter area, easy access to subway (3minute walk), McDonalds and Lawsons close by. Self serve breakfast was nice experience Rooms are exceptionally small. Breakfast selection limited and only can eat in room, no dining area.
• Katharine (10/5): -
• Ann (10/5): Angenehm und komfortabel! - Es lag sehr zentral an den großen Orten dran. Man war immer beweglich
• Filipe Cláudio (9/5): - Quarto bastante confortável. Máquina de lavar dentro do quarto dá muito jeito.
• 舒琦 (10/5): - 離地鐵站很近，附近有很多家7-11跟全家，也有麥當勞、松屋、すき家。 因中途有去其他地方，所以退房一天，飯店可以幫忙保管大件行李。 房間大小適中。 飯店人員很親切，
• 舒琦 (10/5): -
• WEI YUN (10/5): - 交通方便、服務好、環境整潔又舒適
• Gemma (8/5): - La ubicación. Estaba cerca de todo pero en una zona tranquila Nada
• Joy (9/5): -
• Candace (9/5): - No complaints. Second time staying here and will definitely coming back. The hotel allowed you to borrow a hair straightener so don't bother to bring yours from home.
• Murtatha Martin (7/5): - New looking rooms. Location close to subway. Washer/dryer in the room. AC in the room. No daily cleaning (only garbage and towels). Small room.
• YuXuan (8/5): -
• Shane (8/5): -
• Steven (9/5): Very nice stay. - This hotel is in a good location for everything. Nothing, everything is fine.
• Chieh (7/5): -
• Tamila (7/5): -
• Gustavo (7/5): Ok - Hotel próximo a um parque bastante agradável. Quarto muito pequeno. Não senti auxilio para resolver uma questao durante minha estadia.
• Drazen (9/5): -
• Drazen (10/5): -
• 魏 (8/5): - 房間乾淨，離地鐵站只有五分鐘的腳程，樓下一樓還有麥當勞🍔！，真的是好地點 在房務清潔上，似乎無法更新床單？
• Maite (5/5): Demasiado pequeño - La ubicacion estaba muy bien, y era una zona tranquila. El personal tambien muy atento Era claustrofobico, no hay espacio nada mas que para estar tumbado en la cama
• Emilia (10/5): -
• László (10/5): -
• Takeshi (8/5): -
• Ravijeet Dang (1/5): -
• JUDY (10/5): Perfect for train travel, restful as in lovely quiet area - So close to train station. Love the fresh ground coffee available 7.00am to midnight. Corner room well appointed. Nothing it was just perfect.
• Lai (9/5): - Location close to metro made it ideal. Coffee machine (not instant coffee) and amenities in reception area fantastic. No wastage and convenient. Friendly and helpful staff. Very clean. Enough hanging space and hangers. Thoroughly enjoyed our stay.
• Md Rajib (10/5): A smooth, enjoyable stay with great service and unbeatable convenience - We spent more than a week at Tokyu Stay Nishi Shinjuku and it truly became one of the best decisions of our trip. The location couldn’t be more convenient — just a 3‑minute walk to the station, with 7‑Eleven, FamilyMart, a chemist, and McDonald’s literally right next door. Everything you need is within a few steps. The hotel itself is clean, comfortable, and surprisingly quiet for such a central Shinjuku spot. The in‑room washing machine/dryer was a huge bonus, especially for a longer stay, and it runs very quietly. The staff were exceptionally friendly and attentive. We asked for a manual for the washing machine, and instead of simply handing one over, a staff member came to our room and personally showed us how to use it — a level of service we really appreciated. We enjoyed our stay so much that we ended up returning for a second stay during the same trip. We’d happily choose Tokyu Stay Nishi Shinjuku again on our next visit to Tokyo. Highly recommended for convenience, comfort, and warm hospitality.
• Md Rajib (10/5): A wonderfully convenient, clean, and friendly stay that made our Tokyo trip even better - We stayed 8 nights at Tokyu Stay Nishi Shinjuku, and it ended up being one of the best choices of our trip. The location is incredibly convenient, only a 3‑minute walk to the station, with 7‑Eleven, FamilyMart, a chemist, restaurants and even McDonald’s literally right next door. Everything you need is within a few steps. The hotel is very clean, comfortable, and surprisingly quiet for Shinjuku. One of the biggest highlights is the in‑room washing machine/dryer. It’s very quiet and made a huge difference during a longer stay. The staff were extremely friendly and helpful. We asked for a manual for the washing machine, and instead of just giving us one, a staff member came up to our room and personally walked us through the steps. That level of service really stood out. We actually ended up staying here twice during our trip, and we’d happily stay again the next time we visit Tokyo. Highly recommended for convenience, comfort, and genuinely warm hospitality.
• Patrik (8/5): -
• David (7/5): -
• Doris (7/5): Comfortable stay but rooms are small and further out from center of Shinjuku - Staff spoke some English, the bed was comfortable, and the hotel had good amenities in the lobby. The location is close to convenience stores and restaurants. There is a subway close by and in a quiet location. The room was very small and could not open the luggage fully unless placed on the bed. It is a 10-15 min walk to Shinjuku Station, which is further than expected. There is not much to do around the hotel itself.
• Christian (8/5): Staff was great, they are truely what made this stay amazing. - Like how close it is to train stations. The strict house keeping rules, usually like daily house keeping.
• Joyce (7/5): It was a decent stay with easy access to the train stations. - I like how close the location was to the subway, easy walk to main hub of Shinjuku if you miss your train. Close proximity to a hotel that provided an Airport limousine. Bathroom intermittently smelt like sewage. Not as likable breakfast options.
• george (8/5): -
• Deadsexi93 (9/5): - Everything. But size of room Room was absolutely tiny. Like a closet. But we managed
• Thomas (8/5): -
• Leonore (5/5): Pratique. Quartier calme et froid. Compression des couts. - -Le personnel très gentil et réactif aux demandes. Un logiciel de traduction est disponible à l'accueil. -Le set de linge de rechange est disponible sur demande. -Le quartier est calme la nuit donc on dort très bien. -Le matelas est confortable. -Les rideaux étaient assez sombres pour pouvoir dormir même le matin tard. -La machine à laver est pratique. Le personnel est là pour vous aider si besoin. L'IA aide à mettre les programmes en marche. Les dosettes de lessives sont disponibles chez le pharmacien (20m de l'hôtel). -La douchette à vapeur, la tv moderne avec fonction Netflix/dyney +/prime video, l'espace cuisine pratique avec tout un petit matériel pour manger. -Le service de chambre (un simple coup d'aspirateur au sol) est prévu 1x /semaine. Pour avoir le nettoyage de la SDB, du lit et de la cuisine il faut payer un surcout. -Le petit déjeuner proposé est surgelé (rien de frais, et tout à réchauffer au micro-onde en chambre). Des cartes de paiements sont disponibles auprès de la réception pour acheter des petits déjeuner auprès d'autres magasins (7/11 etc) si vous souhaitez être remboursés. -La machine à café n'est disponible que dès 7h de matin à la réception. Alors achetez votre contenant de café soluble et du lait, car il y a une bouilloire en chambre.
• brody (7/5): -
• Martin (10/5): -
• Alicia (8/5): - Está super bien situado, gente amable, limpio. Algunas dificultades de comprensión e importante que no hacen la habitación si la estancia es menor a 7 días. No obstante, si que cambian toallas si lo pides e incluso sin pedir dejan recambio fuera de la puerta.
• VANDA (7/5): - la posizione, comoda alla stazione della metro e a 15/20 minuti a piedi dal caos di Shinjuku, ma in una zona tranquilla con qualche ristorante nei dintorni. il fatto che non avesse una sala per la colazione e che si dovesse scaldare la colazione in camera. Per evitare odori cattivi, abbiamo evitato di prendere la colazione in hotel. Per fortuna c'è uno Starbucks vicino. La camera piccola e il letto stretto per due persone
• Nikhil Prasad (9/5): -
• Nicolas (9/5): - Chambre de grande taille. Personnel sympa et serviable. Petit déjeuner
• Valéria (5/5): - Localização o hotel é perto de uma estação de metrô. Quarto extremamente pequeno. Café da manhã péssimo.
• Valéria (5/5): Apertamento de Hotel. - A localização , perto de uma estação de metro. A cordialidade dos funcionarios. Quarto extremamente pequeno, café da manha péssimo.
• Keyvan (7/5): - We really liked the location. It was the best thing about this hotel. The breakfast was not satisfying. There were only one or two types of sandwiches available, which you had to take to your room and heat up. Considering the price of the hotel, I expected much better.
• John (7/5): Pleasant - The room size and would of preferred room to be tidy up everyday. Location and actual breakfast area
• Joshua (10/5): - The property had all that we needed including a washer. Staff service was excellent. Location was in a quiet corner of Shinjuku accessible by bus and subway. Would stay there again.
• Adrian (8/5): -
• Michele (10/5): Ottimo hotel a Shinjuku - Struttura molto pulita, a 5 minuti dalla metro, circondata da servizi e con un bellissimo parco vicino. A disposizione nella lobby acqua gratis. Self check-in e check-out. Posizione forse leggermente troppo a ovest di Tokyo, non centralissima. Ma comunque gestibile.
• Derek (10/5): Simple, efficient, and exactly what you need. - The rooms are tight as others said but it was fine. If you are a traveler that doesn’t bring massive luggage, you’ll be fine. Rooms were great. Facilities were great. Free beverages were nice in the morning. The pillows lol. But you can get more. I got a 2nd and should have gotten more. Just very flat. But its a totally solvable problem. I just felt bad asking for a 3rd.
• David (5/5): Room ridiculously small - Good free coffee Free wi fi Washing machine in room Room ridiculously small. No storage space. Constantly tripping over suitcases on floor. Ironing board and iron inadequate. So little space it was difficult to get in and out of bed for the person on the inside.
• Viola (3/5): -
• David (5/5): -
• Adir (7/5): A good hotel in a quiet part of Shinjuku, with spacious and well-equipped rooms. - The room was spacious and very well equipped, with useful amenities like a microwave and washing machine. The location was less convenient than I expected, since I had to take a train for two stations every day, which added both time and cost. As for breakfast, it was not really my style. You pick up frozen food and heat it in your room, and they even provide a rice cooker, which may sound nice, but I personally would have preferred a simpler, ready-to-eat breakfast.
• deiz (10/5): -
• Adriano (10/5): - Bairro silencioso. Pessoal muito educado e diligente. Recomendo.
• Olga Vladimirovna (6/5): Pensavo meglio - Colazione
• Martin (9/5): - Gute Lage für Familien (Supermarkt, Drogerie, Spielplatz, Park, Metro und gute Bäckerei) nebenan. Gratis Refill Wasser und Kaffee/Tee. Waschtrockner im Zimmer war mega. Zimmer wirklich sehr klein. Betten etwas hart.
• didem (8/5): -
• Ryoko (7/5): 近くにお店もあるし、マクドナルドもドラッグストアもあるので、良かったです。 - ロケーションがよく、スタッフも対応が良かったと思います。各部屋にドラム式洗濯機があるのは、大変うれしかったです。ロビーにお茶がおいてあって、フレーバーティーが美味しかったです。 掃除のつめが甘く、ベッドの下に誰かの落とし物があったり、隅っこはごみが落ちていたりしていたので　少し気になりました。水廻りはきれいでした。 連泊した際に、コーヒーカップがそのままだったり、食事のゴミがそのままだったので、それは交換してほしかったなと思います。
• Aaron (9/5): - The location was very good. Near the train station The staff was very courteous. The room was a bit smaller than I expected, but it is normal for a hotel in tokyo
• Sybil (9/5): -
• Rumsey (7/5): Good for a walker! - The staff were wonderful and there was plenty to do nearby, whilst still being far away from the busier areas of Shinjuku. The staff were absolutely wonderful. Surprisingly despite its location, this is not a super easy spot to get to or get from. We ended up replacing portions of our travel with walking as it just saved that much more time. The bed is not overly comfortable if you are sharing - but overall it was a great stay, especially if you are staying for longer periods due to the available facilities at the hotel.
• Chialee (10/5): Tokyu Stay is worth it! - Staff was super helpful and hotel was very clean. We dropped off our bags upon arrival before check in time and when we got back later that night, the bags were already in our room. It is close to bus stops but the nearest subway line, the Marounochi is quite a walk away. Have to walk at least 15 min to get to the actual train station. Might not seem like a lot, but after walking all day, it is! We took the bus instead to Shinjuku Station instead as the bus stop was right down the street.
• Zhili (10/5): -
• YsmH (9/5): Sehr empfehlenswert - Die Lage war super, Waschmaschine im Zimmer, Föhn und Hygieneartikel waren vorhanden. Mini-Kühlschrank und Wasserkocher ebenfalls da. Reinigung war super. Personal war sehr freundlich und hilfsbereit! Es ist etwas eng mit Koffern, aber das ist wahrscheinlich in ganz Tokio der Fall Nur eine große Decke, nicht zwei einzelne. Das war manchmal schwierig in der Nacht.
• Adriano (10/5): - Hotel bem limpo e em local silencioso.9
• Angela (6/5): -
• Anna (6/5): - Location was good; quiet part of Shinjuku and near lovely park Room was extremely small for two people with a double bed against the wall and narrow passageway, even with minimal luggage
• Lauryn (7/5): - Bien situé Chambre petite Ménage à désirer
• Stephen (9/5): Great 2 night stay. - Nice room with comfortable bed, 2 pillows and a washing machine. Staff were really helpful and pleasant It was slightly further away from Shinjuku station but that was my fault for not properly researching,. I would say a 20 minute walk.
• Peter A (7/5): Hard for two normal size European people to move around in the small room - Good location but limited good restaurant choices, 7 eleven and food mart close by and convenient Really small toons and staff speak very little English. No room service unless you pay.
• Cameron (9/5): - Close proximity to West Shinjuku station and <15min from major stations such as Shibuya & Shinjuku. Multiple Family Marts and a 7/11 in close proximity. Comfortable bed + pillows. Quiet area. Contained all required amenities including washer/dryer combo, microwave, kettle, hairdryer, etc. Unexpectedly small room.
• Aristotle (10/5): -

Photos