Mena Hotel Riyadh

Location: 26th Street, Olaya District, Riyadh, 11424, Riyadh, SA

Star Rating: 7 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 03:00 PM

Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Meeting rooms
• No single-use plastic straws
• Comprehensive recycling policy
• No single-use plastic stirrers
• No single-use plastic water bottles
• Guest education on local ecosystems and culture
• Annual carbon offsets
• Sustainability/community reinvestment (10% revenue or more)
• Free WiFi
• 24-hour front desk
• Luggage storage
• Express check-in/check-out
• Designated smoking area
• Concierge service
• Wheelchair accessible
• Elevator
• Gift shops or newsstand
• Shopping on site
• Conference space
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Multilingual staff
• Limo or town car service available
• Meeting rooms
• Express check-in
• Tours/ticket assistance
• Free wired internet
• Free self parking
• Airport transportation - pickup (surcharge)
• Housekeeping on request
• Wheelchair-accessible spa
• Wheelchair-accessible pool
• Change of towels (on request)
• Change of bed sheets (on request)
• Organic food
• Annual carbon offsets
• Humane animal treatment
• Sustainability/community reinvestment (10% revenue or more)
• Guest education on local ecosystems and culture
• Double-glazing on all windows
• Locally-sourced food on site (80% or more)
• Energy-saving switches
• At least 80% of all lighting comes from LEDs
• All property's electricity comes from renewable sources
• Comprehensive food waste policy
• Comprehensive recycling policy
• Bulk dispenser for toiletries
• No single-use plastic stirrers
• No single-use plastic straws
• No single-use plastic water bottles
• Reusable cups only
• Reusable tableware only
• Water-efficient showers only

Rooms Available

• Deluxe Room Twin

  1 King Bed

  208 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - LCD television with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service

  Sleep - Egyptian cotton linens and turndown service

  Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

  Practical - Safe, free newspaper, and desk

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Eco-friendly - Energy-saving switches

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • High-speed internet access
  • Turndown service
  • Free WiFi
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

• Deluxe Room King

  1 King Bed

  208 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi and wired internet access

  Entertainment - LCD television with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service

  Sleep - Egyptian cotton linens and turndown service

  Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

  Practical - Safe, free newspaper, and desk

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Eco-friendly - Energy-saving switches

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • High-speed internet access
  • Turndown service
  • Free WiFi
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

• Junior Suite - King

  1 King Bed

  208 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi and wired internet access

  Entertainment - LCD television with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service

  Sleep - Egyptian cotton linens and turndown service

  Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

  Practical - Safe, free newspaper, and desk

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Eco-friendly - Energy-saving switches

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • High-speed internet access
  • Turndown service
  • Free WiFi
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

• King Suite

  1 King Bed

  208 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi and wired internet access

  Entertainment - LCD television with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service

  Sleep - Egyptian cotton linens and turndown service

  Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

  Practical - Safe, free newspaper, and desk

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Eco-friendly - Energy-saving switches

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • High-speed internet access
  • Turndown service
  • Free WiFi
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Guest Reviews

• Mahmoud (2/5): - Unfortunately front desk staff not professional and well educated to handle such position, property was not clean at all, even the mattress was full with bed bugs, tea Katie extremely dirty. Last thing the giving room not the same booked room through expedia web site and when I rise up my complaint, I received very un professional feedback as well. It seems once payment done no longer your voice will reach out anyone.
• Abdullah (2/5): - تسجيل الدخول كان سلس وسريع الغرفة نظيفة مع وجود بعض الملاحظات حصلت مشكلة في الغرفة (نزول ماء من السقف الساعة 1:30 ص تقريبا) تم التواصل مع الإستقبال وتم الرد بتغيير الغرفة (حصل تأخير كبير في التنفيذ)
• Verified traveler (2/5): - تسجيل الدخول كان سلس وسريع الغرفة نظيفة مع وجود بعض الملاحظات حصلت مشكلة في الغرفة (نزول ماء من السقف الساعة 1:30 ص تقريبا) تم التواصل مع الإستقبال وتم الرد بتغيير الغرفة (حصل تأخير كبير في التنفيذ)
• MOUSA (4/5): No safety at all - Old building Bad idea to chose it You can find nicer than this hotel
• sandrinepA7558SG (2/5): Worst hotel ever!!! - Water stopped running in the toilet taps whilst I was in the shower. Noone responded when i called. I even rang the emergency line and noone was available. Rude staff at the reception. Will never recommend this hotel to anyone
• Verified traveler (8/5): - Good and clean
• ElieY1 (10/5): Great hotel - I stayed for 1 week in Mena hotel during my last trip to Riyadh The hotel location in Olaya area is Perfect. Easy access to all major roads. I loved the view from my room to Al Faisaliyah tower and the National library. Rooms are very clean, breakfast offers a good variety of food and the service Is great! I asked one time to deliver breakfast to my room instead of going to the morning Buffet and I was surprised by a call from the Chef who asked me how I would like the have the eggs cooked! I will certainly stay again in Mena Hotel.
• jessicajT2885WP (10/5): Producer - Perfect hospitality so clean i like it. All staff were helpful and very tasty food. The location of the hotel is excellent and close to shopping centers. Very nice garden in front of the hotel with a lot of activities for kids.
• Verified traveler (8/5): Excellent stay - Great hospitality, recommend, would stay again. Very welcoming
• Walid (6/5): Last minute trip to Riyadh - It was an “OK” stay. Booked a last minute night and it was the best of the available. Needs a little bit of TLC, the receptionist was a very helpful guy. I won’t nevessa stay there again unless it’s one of the few options available .
• Nikita (4/5): - The room I was initially given smelled like an ashtray and had stains all over the table. The bathroom floor was wet, the ac was making a squeaking sound and the room phone had no dial tone to even speak to reception. Second room was ok- but its a very old hotel (and ac is too loud in general)
• Grover_6734 (4/5): Not too good - Arrived with a fully pre-paid booking, and was told at the front desk that the hotel is full and my booking is not in the system, and it's 'not our problem'... I guess the hotel was over-booked. So I can't comment on the rest of the hotel, but I can say that the lack of empathy and understanding from the front desk staff was almost comical. Lesson learned, no guarantee of getting a room even with fully pre-paid booking.
• 541viniciusf (2/5): Circus Zoo! - Upon arrival at 22:20pm I were not greeted, either acknowledged at the front office. The poor Saudi agent barely looked at me or made any efforts to make me feel welcomed. I asked him for how long he is on Hospitality and replied five months only. They didn't surprised me at all. Obviously nobody had a sense of common sense of sympathy. After Mr. Mahmoud arrived in the middle of this hilarious and outrageous scene. Guesst all over and one unexpired men being the desk leading apparently. I were already couple of minutes awaiting while Saudi citizens stand off right there with no respect either. Conclusion I have the Zoo feedback to Mr Mahmoud as an example. He replied we are all in a Zoo. All animals. Utterly outrageous and disrespectful. He blamed the KSA and property in a provocative way pushing any obligations away. Spite the matter room were big and comfortable.
• EevaT37 (10/5): Visiting Mena - This hotel is giving you the real Arabic feeling. The building is arabian style, its interior is arabic, it has constant - kind of like nostalgic - arabic music. There was good food, nice reception service, a cozy lobby area with out-door seating area. It has super view when you get a room to the square side (which I had). : ) It feels that it is located right in the centre as everything is nearby and rather close (within walking distance); and right infront of you when you step out of the hotel..(no empty fields ot streets) And as a Bonus - you are hearing all the Prayers to your room because the mosque is very close and the area is quiet : )
• wesleycjaftha (10/5): My Home Away From Home🌹 - I Remember Around 5am in The Morning Of January 24th 2019,Entering The Hotel And Immediately Feeling Rejuvenated. The Calmness That Came Over Me, When The Friendly Staff Assisted And Settled Me In To My New Home. I Can Really Write A Novel About This Place. From The Friendly And Helpful Staff, The Great Amenities And The Lovely Food😍👌 I Recommend Anyone Who Visits Riyadh,Whether For Bussiness Or Pleasure. To Concider This Beautiful And Affordable Home Away From Home.. Overlooking One Of Thee Largest Libraries I Have Ever Seen, And Being In Central Riyadh Without The Sound Of Trafdic.. How Amazing Is That? I Love My Mena Family 🙏
• Odyssey412179 (10/5): Really something special - As someone who is travelling a lot, good hotels with fast and accurate service is a must. I would just say - Bravo Mena. In this hotel you will feel such a warm atmosphere (same as at home), exceptional service from a front desk and reception ( Talal and Hesham - big hug, guys) and really grateful cabin cleaner (Abdulrauf). Hotel have basically everything that you need for a standard day activities. There is a lot of prejudice about Saudi Arabia. This hotel convinced me otherwise. I have not experienced those amount of kindness and level of service anywhere. Thankful from my heart,David.
• nebojsak2019 (10/5): 😊 - I was one mount’s in this amazing hotel with perfect location (city center).All staff is more than proffesional,so kind,pleasure and in this hotel uou will feel like in your home! Thank you for everything,for one of the best experience in my life . Kind regard’s Nebojsa Krstic from Serbia( Europe) 😇🙏😘
• ottomansultan (8/5): Very central location - It is very central location in Olaya street in Riyadh.. lobby is well designed. Rooms are little old but veey clean and tidy. Ac works very good. Besides this there is a Turkish Chef and he ia doing veey good.. Breakfast buffet was had quite enough variety.
• aliooil3 (2/5): Very bad hotel - Worst hotel I’ve been in, the room wasn’t clean , the dust was everywhere. when we arrived , there was a leak of water from the roof , the fridge doesn’t work, the view is very bad and also they told us that we have to check out even though we had one day left
• 680davidc680 (8/5): KSA Business trip - I have stayed at this hotel many times over the year. It has a good standard and centrally placed. Adequate rescources and nice staff. The food at breakfast is good and a reasonable spread. Quiet and private. I never had any problems here.
• lolindir (4/5): Substandard & Inconsistent - Stayed 2 nights.. was trying to find my accomodation in Riyad for the year.. though i have clearly stated and agreed upon in the checkout that i want to use the gym at 6:30 pm, morning shift insisted gym opens at 7 pm, which was not suitable due to my schedule. Rooms are old, bed/pillow quality is not 4 star.. best thing with this hotel is location.. and on top they charged me despite the accomodation was paid.. anyhow, my agent will solve it but it doesnt just worth the hassle to do it all over again..
• GerardoBarcelona (2/5): Very bad luck - I’ve been many times before in that hotel and for the first time I’m very unsatisfied. I got a very small room and no hot water in shower ( Riyadh is not Finland fortunately) I arrived very late night and I didn’t feel able to complain. I only had to spend spent one night if not I would. I hope it has been only a bad luck
• Verified traveler (6/5): Good price for a business trip - Acceptable price for business trip but services are not good as it was. Internet is unstable, receptionist is not really friendly and Room Service asking for paying directly every times I order while restaurant and coffee shop still accept signed to the room and pay at checkout time?!
• Deepu (8/5): Decent enough - It was ok. Nothing great. Breakfast buffet and dinner menu can be definitely improved upon.
• Deepu (8/5): Kinda OK, could always be better - it was OK. Everything needed to be asked for - 1st day - dental kit, 2nd day - coffee sachets
• annarandamina (10/5): the best hotel - the hotel is very good its my fourth time to go there and every time they are perfect i didn't tried the breakfast but every thing is perfect the hotel is very clean and the staff is very friendly and they always helping me
• 79olafh (2/5): Hotel to avoid and far away from 4* - Visited this hotel last week due to a business trip I made to Riyadh. I checked in a had initially a good impression from the reception. Good polite receptionist, saudi national and competent. But this is all what I can say positive about the hotel. I guess it's a quite old hotel at lest from the rooms. Standard rooms with normal quality. I respect that's Ramadan and put my level of expectation not too high but service is something I think most of the service people have to be teaches about. Tried to call room service and was told 3pm only. When I called again 3pm was told by reception they start 4 pm. Food is normal standard but for quality too expensive. Tried to call the laundry but they didn't work anymore, so I gave them my laundry next day and was told I cannot receive it back same day. Next day I had to call them 3 times until someone brought me my laundry back. Iron quality below -10!!! Hire someone who know how to used this tools. Room service similar Desaster ! Call them 2-3 times until someone takes the phone. The guys who brought the breakfast has nothing to do with service quality. Dinner or after iftar service was sow but ok. I could continue complaining but it's all and all not worth to stay in this hotel if you can avoid it ! I just selected it because it's close to the office but next time I am ok with traveling a little while and have a hotel with service people and not farmers ! Wish you all luck guys as I am sure I am not the only person who has this views !
• RajeevSarma (8/5): Nice stay - Stayed at MENA, Riyadh for 5 days recently. Nice hotel at a convenient location. Very friendly and supportive staff. Restaurant is nice offering tasty food. Having more items in room service menu and breakfast buffet would make it even better. Overall it's a nice experience.
• ricshanshibly1986 (8/5): Great Experience - Mena Hotel located in Olaya, Riyadh (Near Holiday Inn). Four stars hotel. Staffs are very friendly and nice. Hotel is very neat & clean. Foods are yummy and tasty. Hotel is good for arranging get together functions.
• R7289FAmichaelg (8/5): Olaya.....metro....mena hotel - A tidy hotel. Not great but adequate for the city center. Punished by its location on olaya street due to the heavy traffic. It offers a standard breakfast and tidy rooms. Minibar is limited,no snacks.... would be an improvement.
• robert (8/5): Stay here every time in Riyadh - Fantastic. Great hotel. I've stayed at the Marriott also which is a nice hotel, but it's way too far off the beaten path. The Mena is a hidden Gem. there's a really cool restaurant very close by. It's called submarino . very funky kind of like being at Disneyland, but I'm telling you the food is really really good. The only negative that I can think of might be the business center printer kind of sucks and I'm pretty sure the computer put a virus on my thumb drive. Maybe step up that (business services) game a little bit. Get a better printer. also, a couple times nobody spoke much English at all. Overall though, this is my favorite Hotel. We sit outside and drink coffee or take a walk. I can even walk to the Tamimi Market if I need something. I ate at the restaurant just about every day. I think it's great. As long as they have hummus and nice salad options I'm a fan. One time I came back after a couple months in the manager of the restaurant recognized me and said welcome back. That was unusual.
• Charissa (8/5): Convenient and flexible hotel - Mike and Mohd Ali are very professional and helpful towards us. Thank you for their excellent service. However their wifi needs much improvement. The wifi in both the room and the lobby can be unstable at times and tends to drop every now and then. But the professional and personalised service rendered by their staff is exceptional. We are won over by the hotel staff's sincerity. A good hotel for business!
• Imad (8/5): Staying at Mena Hotel - I stayed for three nights without anybody asking me to pay which has never happened with me before . Taxis always available outside the hotel. Next to Faisalieh mall (5 minutes walk which is very convenient) and close to clients. Business area.
• Na (10/5): Nice hotel near the Faisaliya Center - A very good experience overall. Arrival was easy because of the central location and the availability of hotel parking. Check in was smooth, fast, and courteous. The hotel food was exceptionally good -- recommended.
• Verified traveler (6/5): basic business hotel - No room service... bizarrely you can order dinner but you have to pick it up from the dining room and take it up to your room , same for take away??
• Mario (2/5): Terrible - The bed was old with the wood falling apart and noisy whenever you move on it. There was hair in the bathtub, the cotton of the bed sheets was also worn out, there is a constant sound from the central air condition above the room which even if I turn off the AC remains noisy and annoying. Only 2 switches in the room to turn all the lights on/off as well as the power plugs, hence if you want to charge your phone you have to do it with the lights on.... At least the staff was ok.
• Mark Rankin (10/5): Fantastic service - Overall very good , have stayed in the Mena on a few occasions and find the service and the rooms to be first class.
• DrB (6/5): Smokie - Slow but friendly staff and good location - I stay in the area everytime, so I am familiar with things around me, however my usual hotel was fully booked as such short notice. Chekin staff were friendly, I specifically asked for a non-smoking room on the booking for and also at checking in. however the room did smell of smoke. I tried to call room service to get an iron board and iron, I was not able to get through, considering it was 2am, I thought id call in the morning. however calling at 9:10 am left me receiving the request just after 10am. which caused me delay in getting to a meeting I was going to. There was no hot water in the room, I mentioned this to the front desk staff, they advised me to call maintenance to get it resolved. (staying at a 4* hotel made me expect a more pro-active approach by the staff to ensure the matter was resolved, rather than advise me on calling up someone, especially after the episode in the morning. Finally, as I get to have some dinner in the restaurant, and having seen that there are À la carte options, I decided to dine there. unfortunately they only had the buffet option. which meant me walking else where. I would only stay there again if I have to.
• nassib (8/5): Close to faisalia mall - The staff are amazing , will book in this hotel again for sure .
• Gulf Trotter (4/5): Good Location, Bad Service - The room had an overwhelming smell of sand, you would notice the sand stuck in the curtain if you try to open/close it. I asked and double confirmed a hotel pick-up which didnt show up at the airport. I called the hotel 3 times to get an answer, and the person said he is not sure if the driver left and that he doesn't have his number. After 5 minutes on convincing I got the number of the driver who didn't answer his phone (more than 10 calls over 20 minutes). When I took a cab to the hotel they said the driver was arrested and his car was confiscated by the police because a driver is not allowed to wait for a passenger at the airport and hold a name placard. Mind you there were more than 50 airport pick-ups in the airport doing the exacvt same thing, and I've been coming to Riyadh for 10yrs and getting an airport pickup.

Photos