Grand Central Hotel

Location: Al Rigga Road, Deira, Dubai, 185722, Dubai, AE

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Full-service spa
• Fitness facilities
• Nightclub
• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Express check-in/check-out
• Sauna
• Designated smoking area
• Concierge service
• Steam room
• Elevator
• Fitness facilities
• ATM/banking
• Gift shops or newsstand
• Breakfast available (surcharge)
• Television in common areas
• Nightclub
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Porter/bellhop
• Full-service spa
• Marina on site
• Wedding services
• Express check-in
• Pool umbrellas
• Billiards or pool table
• Grocery/convenience store
• Tours/ticket assistance
• 24-hour business center
• Snack bar/deli
• Self parking (surcharge)
• Computer station
• Rooftop terrace
• Airport transportation - pickup (surcharge)
• Free grocery shopping service
• Pool sun loungers
• Banquet hall

Rooms Available

• Deluxe Double or Twin Room

  1 King Bed OR 1 Large Twin Bed

  377 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV with satellite channels

  Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap

• Presidential Suite, 1 King Bed

  1 King Bed

  1023 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV with satellite channels

  Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

  Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap

• Executive Suite

  1 King Bed

  700 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV with satellite channels

  Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap

• Executive Double Room

  1 King Bed OR 1 Large Twin Bed

  484 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV with satellite channels

  Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap

Guest Reviews

• Royda (10/5): - I like
• Rami (6/5): - I booked for 5 days, Sounds to loud early in the morning, they provide water and tea just for the first day. I had to pay staff for the rest of my stay.
• Irene (6/5): - 5 mins walk to al Rigga station. A lots of restaurants near by. The Filipina front desk is very accommodating and kind. The ceiling of the room is old specially in the washroom they need replacement. Over all we are safe and get some good sleep. Stayed for 2 nights.
• Hammad (8/5): - Nice rooms but very noisy.
• Salahuddin (6/5): - Check-in took longer time. Had to wait about 10 - 15 min before the receptionist could attend me.
• BIRGITTE (6/5): - I was given a smoker rom even though I booked a non smoker room. There was a lot of noise / loud Music in the hotel. The reception wanted 200 dirham in disposit when I checked in, which was very Strange - I never experinced anything like that before.
• Ahaid (2/5): - Bug
• Peter (8/5): - Great location in Al Rigga area of Deira, Friendly and helpful staff. However the hotel rooms are dated and need refurbishment. Water pressure is poor and very little, if any hot water at anytime of day/night. Another down side was we had booked 2 single occupancy rooms (higher rate than 2 people sharing a room) My friend (in one room) had his girlfriend come and stay and was charged an extra 100aed per night ! Even on the final night, which we had paid upto 12 noon and had to leave at 1am for flight, hit charges for lowing her into the room ? The details in the hotel diary are also out of date with pool times and bar opening and name of bars available in the hotel. ** for info** if you have lower floor room you will here music coming from the Metro Manila bar and Cheers bars (this didn’t affect us) You will also be charged a refundable deposit per room on arrival and local tax
• Ali (10/5): - Good
• Souaybou (10/5): - One of the best hotel in Dubai, I highly recommend
• Verified traveler (2/5): BIG NO - Summary: Based on our experience, we unfortunately cannot recommend the Grand Central Hotel. The issues we experienced, from lack of security to exorbitant extra charges, made our stay more problematic than enjoyable. We hope that the hotel takes this feedback into account to improve future guest experiences. The only bright spot during our stay was the Filipino staff, whose friendliness and service stood in stark contrast to the poor treatment of the rest of the staff. It is our sincere opinion that the hotel's management should re-evaluate its HR strategy to improve the guest experience. "A brilliant aspect of the hotel's operations is the exceptional efforts of the Filipino staff. Their hard work and dedication have been invaluable and have contributed greatly to the success of the business. To further enhance the customer experience and optimize operations, it would be beneficial for hoteliers to consider integrate more employees with similar competencies and work ethic demonstrated by the Filipino staff
• Shan (8/5): Its Good for the Price - Good hotel for a short stay for the price. Parking is available but we need to pay AED20 per night. Beware there are no electric sockets inside the room. We need to unplug the lamps and use those sockets for charging our phones or whatever.
• Mark (4/5): - The place is old , needs updating and is quite noisy the area is ok for walking but the music loud , parties etc. not recommended for older people!
• Ardit (8/5): - Everything it was perfect, just the hotel was a little bit old
• Abeda (6/5): - It was ok I booked delux room with one queen bed and one single bed but i got two single beds instead
• Iyabode (10/5): - everything was beautiful
• Iyabode (10/5): - staff very friendly
• Jose (10/5): - I have been coming here for akng time and I will not choose anywhere else i fewl good here, great massages as well
• OLA (10/5): - The staff were very nice. Samuel rhe porter was very detailed in his advise on the available hotel facility . Espee, the restaurant staff was very helpful, nice and very kind. She went out of her way to make our stay pleasant. The reception staff needs to get more information on transportation around Dubai. We asked about train or bus services to expo dubai, but the only option they could give was by taxi. Whereas the al riga train station provides train service to the expo dubai. The taxi cost us a lot. Also there are free bus shuttles called expo riders from many points. The management could something about the noise from the disco hall. Thanks for the early check-in given.
• Verified traveler (6/5): Average. - Breakfasts were definitely worth it, but the lobby area etc smelled of cigarettes, and in general the area appeared slightly worn. The pool area upstairs was fairly average. Shower and room facilities were tidy and mostly clean, however the towels had stains on them from previous users. It was handy to shops and to the bus and train stations.
• Fabrizio (2/5): - Ristorante ok il resto no
• Verified traveler (4/5): Worst misguiding hotel with no amenities in Dubai - I stayed for 2 nights with wife and kid because it was shown as family hotel with swimming pool and gym etc but all were in bad condition and gym was hidden bar. Pool was worst.there was no rooftop restaurant. Completely misguided hotel. Not at all good for family. Will never ever stay at this hotel.
• Rathin (6/5): - We liked there Breakfast staffs and food. They were helpful. The room we stayed, was not a good room. Bathroom mirror was broken at the middle. Whole trip we covered the mirror because in any culture of the world people follows broken mirror brings bad luck. We asked for room change. The front desk staff was not helpful. We were waited long time to switch the room. Finally we gave up and stayed 3 days in same room.
• Verified traveler (4/5): - old, most of amenities closed: restaurant, sauna, massage parlour and more
• neema (4/5): Good price but very uncomfortable - It started very nice with breakfast brought into the room but the night staff was very rude when i asked them about the Wi-fi as to why it wasnt working...they kept on hanging up the phone on me from my room...and when i was going out, i asked for the taxi and they refused to book call one for as they weren't any outside and i was travelling with two toddlers. At night time all you could hear is the noise from the nightclub that they have downstairs...so you cant even sleep properly
• Kamran (6/5): Noisy - It was good hotel but the location was very noisy
• Verified traveler (8/5): - De locatie goed, vlakbij OV de metro en bus verbindigen, de straat Al Rigga ook de metro halte rode lijn, goede eet gelegenheden en winkel mogelijkheden. wel iets verder van de Marina en Dubai en Emirates mall, maar wel zeer goed bereikbaar via metro. Het hotel zelfs ziet er goed uit, al kan de kamer aarin ik kwam wat achterstallig in onderhoud. Vriendelijk personeel. Staan ook dag en nacht voo je klaar
• Radhi (4/5): - لايوجد محطات في tv مشوش ومركز الأعمال لايعمل اريد اشتغل ذهبت لفندق اخر
• NELSON (6/5): - I request for toilet paper and after 12 hours they bring ,sauna and steam was off all the time gym very poor in equipment
• NELSON (4/5): - I called to ask for toilet paper and I had to call 2 times and they arrived at twelve hours later I had to buy my own toilet paper
• John (10/5): - Great place to stay while in Dubai. Staff are friendly and customer service is great.
• MOHAMMED (6/5): - our stay was good but the clubs very bad and disturbing it you close the clubs it will be perfects thanks
• Verified traveler (8/5): Horrible staff but lovely place - The place was lovely, clean and comfortable but the staff were VERY RUDE AND DISMISSIVE!!!! It was very frustrating dealing with the staff
• milo (2/5): - locatie was goed, maar er was geen nachtrust. in dit hotel bevinden zich 3 nachtclubs die van 22 u tot 06 uur smorgens soms totv07 u harde music draait waardoor we niet konden slapen, dus de totale reis hadden we geen. nachtrust.. ik zou dit hotel aan niemand aanbevelen. dit hotel krijgt een dikke nul van me en mijn medereixigets. de slechtste hotel.
• Verified traveler (2/5): - Worst hotel I’ve been in in 30 years. Dingy dirty room, horrible bed, wall paper bubbling and peeling. Outdated furniture. Poor tv reception. Rude receptionists. So bad I checked out after 2 hours and went to the holiday inn down the street. How they get a 4 star rating is beyond me. It’s it even a 2.
• Verified traveler (8/5): - The hotel was very clean and the staff friendly, nothing was too much trouble for them. Remember the food in the mini bar will be charged for so eat with caution.
• Souad (6/5): - Les deux réceptionnistes Amer et Jacqueline étaient excellents. Très serviables et à l'écoute. Par contre, le manager et les deux filles philipiennes du matin, une honte. Zéro.
• Verified traveler (4/5): - Room was clean and nice. Staff customer service was terrible and the prices for things seemed higher than other hotels. If you are looking for somewhere just to sleep it’s fine otherwise dealing with the staff was frustrating at times.
• Lam (6/5): Solid place - Nice spot in a good location. They couldn't find the reservation but let me check in after the 30 minute wait. Clean place, and highly functional.
• Verified traveler (4/5): Just a hotel - It’s was not good experience, hotel is not wooow. My rating is 2.5 /5
• Verified traveler (4/5): - Over rated hotel ...it is just ordinary hotel and hotel staff r very lazy
• Verified traveler (4/5): - The hotel condition is bad to her stars and stuff is very unfriendly
• Verified traveler (6/5): Good hotel - Overall It’s was good experience, room is clean , staff were cooperative
• khalid (2/5): Where to start! - While the name sounds grandiose, it is the very opposite of it. Asked for a non-smoking room: Given a smoke chain room. Asked again for a non-smoking room: Given a smoke chain room again. The room also smelled like rotten something. The room temperature was low — wanted to normalize it. Realized the AC is not changeable. You had to shut the fuse to turn it off. Beds were clean — but bad mattresses. Staff behind the desk: Rude to the core. No eye contact at all. Breakfast: Not worth it. Creasy, Old, rotton and tasteless. TV: 3 channels in Arabic and 1 CNN. That was it. Do NOT waste your time here. Pay $5 to stay in a place where you would not regret. This is a dodgy place at its best.
• Dmitry (4/5): - До 3 часов ночи прямо над потолком дискотека. Так, что басы отдаются в ушах. с 3 до 5:30 можно немного поспать. так как в 5:30 начинаются две стройки под окнами отеля. Стук отбойных молотков, грохот бросаемых металлических балок на землю. также слышимость, как будто все это делается прямо над ухом. Завтраки лучше не брать, так как они никакие. Четырех звезд там нет и в помине. Максимум, 2 с натяжкой.
• 강성운 (8/5): 저렴하지만 깨끗. - 리셉션 안내는 맘에안들었지만 음식은 저렴하고 맛있음.
• Verified traveler (4/5): - Terrible hotel,,building site next door working though the night,,noisy at night,cars beeping horns,night club loud music, people gathering outside hotel due to club making noises, Lobby very small ,,cluttered with luggages,, Breakfast a rip off 45 aed,i supposedbto stay a week only stayed 3 nights,,
• Verified traveler (8/5): - parking facility is paid and overwell the hotel was good
• Sarahew88 (6/5): Too expensive for a Travel Lodge type hotel - There was hair in the bathtub. The carpet smelled of urine. The tea kettle did not work. There was no alarm clock, no clock period. The ceiling over the bathtub had water running from it. Like the tub over it was leaking. The staff was nice enough, but delayed my checking in by demanding a print out of my confirmation. I gave them the confirmation number I had wrote down but they insisted they wanted to see it on official email or a print out of some sort. WHO has a printer on an airplane? In a taxi? While en route to the hotel you booked? I told them if they wanted one they needed to give me access to a computer, they did so but made me feel as if they were doing me a favor and as if I was annoying them.
• simon (4/5): grand central hotel dubai: déception - Nightclub at the 8th floor and at the ground floor so unless you stay at the 4th floor you won't have a calm stay in this hotel. Plus, even if the rooms are clean the general feeling that I will always remember is that moisture smell that invade the entire hotel. Breakfast was just OK, I mean on 6 days of stay, we took the breakfast 4 days and at the end we went to mc donalds. The gym dusty and the pool small, the roof view on air discharge, sauna and hammam never open.Quite far from the pictures. Internet is NOT free in the room.
• Rolypoly (8/5): Despite the location in Deira, actually it was a very pleasant hotel - Off the current business track (it is in the old part of town, near the Creek) this hotel looks a bit disappointing at first glance; but actually the service is of a high level and the rooms are clean and well presented. It takes a while to get to downtown Dubai; which is a bit of a faff for a business traveller and honestly, I would try to stay more central to the current business district next time. But if I wanted somewhere cheap and cheerful to stay this would be it. The food leaves something to be desired: lots of burgers and chips. But this aside not a bad place to stay.

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