AinB Born-Dames Apartments
Location: Damas, 1, Barcelona, es
Star Rating: 6.9 Stars
Property Type: Apartments
About this Property
Stylish Apartments in the Heart of Barcelona's Born Area
Modern Amenities: The Apartments In Barcelona Dames offer free Wi-Fi, a fully equipped kitchen, and a private balcony for a comfortable stay.
Prime Location: Situated just 50 meters from Santa Maria del Mar, with Jaume I Metro station and Ciutadella Park a short walk away. Explore the nearby Picasso Museum and enjoy the vibrant atmosphere of the Born area.
Dining and Entertainment: Indulge in the diverse culinary scene and vibrant nightlife with a wide selection of bars and restaurants at your doorstep.
Experience the best of Barcelona at Apartments In Barcelona Dames - Book your stay now!
Important Information
Guests are kindly requested to collect keys at AinB Born-Dames Apartments Office, at 13, Calle Jaume I From 15:00 to 03:00
Arrivals after 03:00 must call the property 30 minutes prior to arrival. The telephone number can be found on the booking confirmation.
Private parking is available at Carrer de les Carretes 45, 08001 and carries a cost of EUR 20 per day. The parking has a remote control and it requires a EUR 50 deposit. Please contact the property directly if you wish to use this service.
Please note that guests are asked to clean their accommodations before check-out.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Lift / Elevator
- Non-smoking throughout
- Shuttle service (additional charge)
- Invoice provided
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Basic Studio, 1 Bedroom
1 Queen Bed
269 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Plasma TV with satellite channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and heating
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Stovetop
- Free WiFi
- Bedsheets provided
-
Superior Studio
This apartment features a bedroom with 1 double bed or 2 single beds, plus a bathroom with a bath or shower, hairdryer, and free toiletries. The kitchen is equipped with a microwave, fridge, and electric kettle. The living space includes a satellite TV.
Baby cots are available upon request, and are subject to availability.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
-
Standard Studio
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
Guest Reviews
- vill (10/5): Overall, the day was great - The property was amazing Glass door needs to be a little bit quieter
- Diana (8/5): -
- Artem (8/5): -
- Adriana (6/5): Prima - Locatie Oncomfortabel bed en gebreken zoals een douche deur die niet schuift en geen douche rekje om spullen op te zetten. Ook redelijk gehorig maar dat kan met zo’n locatie.
- medina torres (9/5): -
- Allen (8/5): - Tiene de todo micro, frigorífico, kettle etc..la zona tranquila y cerca del metro..
- Allen (8/5): - Tiene de todo..zona tranquila y cerca del metro..es la tercera vez que me alojó aquí y voy a repetir..
- MIQUEL (1/5): DESCANSO IMPOSIBLE. - NADA LA CAMA ES SUPER INCOMODA, ESTAMOS CON LA ESPALDA DESTROZADA. LAS ALMOHADAS TAMBIEN HORRIBLES. EL DESCANSO ES IMPOSIBLE PUES MUCHO RUIDO TANTO DE LA CALLE COMO DEL ASCENSOR CADA VEZ QUE SE PONE EN MOVIMIENTO, ASI COMO LA GENTE QUE SUBIAN POR EL ASCENSOR, LA MAYORIA DE VECES GRITANDO Y BORRACHOS.
- Marie (10/5): -
- Martina (8/5): - L’appartamento é piccolo, ma pulito e ben organizzato, c’é tutto il necessario per il soggiorno.
La posizione é comoda sia per la spiaggia, che dista una ventina di minuti a piedi, sia per visitare il centro e le principali attrazioni di Barcellona. Il quartiere è tranquillo.
Inoltre, l’applicazione per aprire le porte e per mettere in funzione l’ascensore che porta direttamente dentro all’appartamento, é comoda e funziona perfettamente.
- Rafat (7/5): -
- Sergio (6/5): Apartamento básico pero bien situado - - La localización
- La atención de sus trabajadores y las detalladas instrucciones -Pobre insonorización
- Baja calidad de parte del mobiliario. Algunas cosas no funcionaban
- La puerta del baño. Semitransparente, no daba lugar a la intimidad
- Demasiado básico para el alto precio. Supongo que es la burbuja en la que se ha convertido Barcelona
- Allen (8/5): Vuelvo En Noviembre - Estaba bastante completo..micro,kettle, tostadora,TV etc,limpio,con balcóncito y la urbanización al lado del metro L4 . No hay bidé...
- Arbina (8/5): - It was very pretty, close to the centre, we really liked the balcony. The bed, was uncomfortable, and it wasn't a king sized bed, but two twin beds.
- Deyana (7/5): -
- Lukas (6/5): unpersonal and driving/profiting of gentrification but good location - modern and comfortable if there is gentrification then this is it (or was, because there were no more locals to in the block but some shops downstairs)
- Susana (10/5): - Muy atentos con todo y muy amables.Llegamos tarde al check out y no podíamos entrar, pero nos abrieron sin ningún problema.
Todo muy limpio. Volvería.
- Navarro (7/5): - Ubicación buenísima Demasiado pequeño
- Barry (8/5): We loved it but we hated the bed! - The property was ideally situated, right in the middle of El Born and the place comes alive at night! That said, it did not bother us at all and we embraced it.
We had a siesta in the afternoon before going back out to eat and explore.
It is close to the metro and there are rental bikes to get about.
Most places are a short commute and it’s very easy to make your way back.
We enjoyed sitting out on the balcony with a glass of sangria.
The property has everything you need for a short stay.
The shower works well and the fridge kept our drinks cold. The bed was extremely uncomfortable, it is two camp beds pushed together with a very thin mattress, no headboard and one pillow.
Also, the aircon is very old and doesn’t work well.
We really did enjoy our stay and the place would be great with some upgrades to the bed.
These two things would put me off staying again, which is a shame as it’s nice little pad.
- Kate (7/5): Good -
- Jessica (10/5): - Amazing clean place!
- Nyall (10/5): Perfect location to visit many parts of the city - Just catered for all our needs, brilliant. Nothing
- Saskia (7/5): Good -
- Shristi (8/5): Great location, clean, friendly environment - It was close to everywhere we wanted to visited and close to transport. It was difficult to find which building it was. And the app used to unlock the doors said it’s accessible even when offline but not true
- Ana (10/5): Exceptional -
- Michelle (8/5): - The place is small, but it is clean and in a great and lively neighborhood. Walking distance from everything. Great!
- Ayelen (4/5): Definitely not coming back - Only a good location. First of all, there are COCKROACHES in this appartement, after we complained and waited for 2 nights, they offer us another appartement in a different location.
Secondly, in the ad they pretend that the appartement is 30m2 but in reality it is much smaller than that. This applies for both appartements.
And finally, in the ad they said there is a balcony but in fact there was no balcony. For this they gave us some options and finally they ask booking to refund us half night price for 2 nights only. (But we stayed 5 nights without balcony)
Too much trouble for 1 week vacation.
- Arturs (7/5): Good -
- Shweta (7/5): Good -
- Simon (6/5): Excellent location, easy access to property once you find it! Modern decor and good facilities in the room, however the - Great location, clean and modern decor inside the room. Nosy (Lift). Difficult to find.
- Tahmina (10/5): Great location y excellent service - Great location, my expectations have been exceeded, room was very clean, everything I needed was included. I would recommend definitely to other people . Communication with reception was very good. Many thanks AinB for good service.
- Job (10/5): Feeling Home - Feeling home during a business trip , based in a great neighborhood, studio had all I needed. Only table was bit small to work on but all fine
- Romi (5/5): Great area just needs a clean. - The location was absolutely great right in the center Born. The apartment is very cute with everything you need to cook. The apartment needs a very big clean, the bedding is a bit dusty, and the shower was not the cleanest. The area is very noisy at night. There is direct access into your room through a lift, and because of this there is constant cigarette and weed smoke coming into the apartment. All our clothes stank after we left And we needed to find somewhere to wash them.
- Anonymous (1/5): Horrible stay with avoiding host - Nothing We arrived to the property and it was nothing like the photos that were advertised, tiny apartment - which was the least of our worries. The air conditioning unit had lots of mould built up in it, the walls were dirty and the paint on the walls was damaged. The blinds offer zero to no blackout effect so you wake up super when the sun comes up. To make things even worse you have no sound blocking elements in effect so you hear everything on the streets until about 0400 in the morning. When contacting the hosts for a refund we had to wait a long time for a reply and they only refunded the tourist tax. They had a very unprofessional approach to a problem when we confronted them
- Michael (2/5): Very poor - Nice location in the center of El Born area We struggled to check in and the host was unavailable to help. The flat was filthy and clearly had not been cleaned since the previous visitors. There was not enough hot water for two people to shower, and the hairdryer was not working.
- Benoit (6/5): - The matress was really hard, no view from the room, small.
But was clean, was ok
- H (6/5): - Great location but apartment is EXTREMELY small. Bathroom/showers are tiny, kitchenette is a nice amenity but we didn't use it - we would have but you can barely move around the room with your luggage.
- Verified traveler (2/5): - It would have been nice studio, but two things happened:
1) The building elevator takes you directly into your room and it's located maybe 2 feet from your bed so you can hear the elevator going up and down all night.
2) The electricity kept going out every couple of hours in the apartment for no apparent reason, we had to reset the breaker box a couple of times
- Daniela (8/5): Nice studio and location! No shuttle or cleaning! - Great apartment studio and great location, short walk to the beach and central areas! The only thing is on Hotels.com it says they have an airport shuttle and daily housekeeping and that is false.
- Sarah (2/5): Don't stay here - the manager is rude! - The hotel broke my suitcase as we left it there that morning before checking in later that day. On discussing this, the manager was very rude and also didn't provide the correct room that we had booked. I would not stay here again!
- Adrian (10/5): Barcelona trip - Nice area and comfortable room
- Louise (8/5): Klein maar fijn! - Klein appartement maar wel op een superplek, in El Borne en ook dichtbij het strand.
Zeker als je fietsen hebt, een fijne uitvalbasis!
- Anna (8/5): Great location, decent lodging - Area is amazing-- so many great things outside your doorstep. Apartment is quite small but comfortable. The only frustrating part of our stay was that we received no instructions about how to check in. So we hauled our suitcases on public transportation to the apartment, only to find it empty with a sign saying that the main rental office was in an adjacent neighborhood. So we hauled our stuff to the rental office, checked in, and then hauled our stuff all the way back. More clear instructions would have been really helpful.
- Nicoline (10/5): Perfekt fin lille lejlighed - Rigtig fin dejlig lille lejlighed. Perfekt beliggenhed, fin stand og pæn og ren. Dog skal man være obs på, at der ikke er håndsæbe eller bodyshampoo. Men der er opvaskemiddel og ting til at lave mad. :-)
- Jean Louis (6/5): - Joli appartement, en plein centre El Born , a deux pas du Passeig del Born .
Seul problème clés magnétiques .
Un oubli en pleine nuit de votre clé , et vous devrez payer pas loin de 30€ de frais de déplacements
- Mo (6/5): Good Location - Strange set up. Elevator inside the room and can hear this going up and down all night from other guests in building. 2 single beds pushed together. Extremely small. they do not clean the room or change towels sheets etc.
- Lisa (6/5): - Väldigt lyhört hus.
- Gab (2/5): Not a hotel. Key pick not on site. Late informatio - No pick up on site. No clear directions where. Bad heating. No soap. Lift opens in room but not reassuring.
- Bradley (6/5): Good... could be better - We loved that we were really central to everything. We were actually moved to another apartment due to there being no water in the other apartment so was very accommodating. Pillows however were very uncomfortable, satellite channels did not work, hot water runs out fast, we also lost WiFi connection for an entire day. The streets are noisy so if you looking for something quieter this is not the area for you.
- Thea (8/5): Nice hotel, best location in Barcelona. - Nice hotel. Rather small, but perfect fit for a couple.
Best location in Barcelona.
- Verified traveler (8/5): Nöjd - Inget toalett papper & ACn hade fastnat på 24 grader - vilket blev rätt kallt.
Annars helt magiskt!
- Verified traveler (8/5): - My sister and I loved the studio apartment, it was clean and in very good condition. The kitchenette area is very convenient and doesn't take up too much space. We stayed in June and were thankful for the AC in the room. My only criticism would be that the room was not cleaned during our stay because we only stayed for 4 nights, which is somewhat understandable, but when we asked for more (clean) towels to be dropped off we were told no because the limit is two towels for two people.
- Shawn (6/5): - The location can't be beat. Right in the Born neighborhood, a short walk to the beach or the Gothic quarter. Great restaurants just downstairs in the same building. It's a small set of rooms - the elevator opens right into the room.
The room is nothing special. It was very small. There is a balcony, but it was small and was used to store cleaning supplies. You'd be able to walk out onto it without the cleaning supplies there, but, as is, there's not enough room to walk out onto it. There were ants in the room. Very little shower pressure. Shower door was missing it's handle. No toiletries. No safe. The room is only cleaned after your stay, not daily. Three stars seems like a stretch to me. Good wifi though.
You have to go to a separate office to check in. It's not far, so no big deal, except the check-in communication was a little off. We were early, but were told the room would be ready at 1:30. We got our keys at 2:30 and walked about 10 minutes to the room. It was still being cleaned. We were told to come back at 3pm. Not a big deal, but a little poorly managed.
- Verified traveler (8/5): Top locatie! - Top! Mooie locatie, fijn apartementje, alles schoon en nette spullen
- Lisa (10/5): Lovely flat in the heart of the action - So close to Museu Picasso and Barcelonetta! Lively part of town late into the night. We had a great time but if you go to bed early, it might be too loud for your taste.
- YUKIKO (4/5): 悪くはないけど。。。 - 立地は非常に良いです。便利ですし。
ただし、1泊目が違うところを指定されました。
次の日も交渉してやっと予約したところに変更(じゃないけど)してもらった感じです。
時間もまともに守りません。まぁ、それはスペイン全体に言えるのかもしれませんが。
受付も遠いので、荷物を持って移動はキツイです。
- Arne (4/5): Dusty and cold, but perfectly situated. - Not clean (very dusty), cold (no heating) and no soap/shampoo, no wine opener (broken), no complimentary water (badge only, no water) and no pot to heat milk (only frying pans (two!)). Location fantastic, quiet, close to everything and nice little balcony. Service at office very nice. Not really worth the price.
- Thijs (8/5): prima plek in Barcelona - prima plek, dicht bij metro
- Rowena (6/5): - Schattige studio. Kleine badkamer en naar mijn mening was het bed hard.
- Kim (10/5): A great little space! - Another great stay with AinB.
- Verified traveler (6/5): - Une nuit à Barcelone, belle chambre pleine de charme dans un quartier animé, faux lit king size(deux petits lits collé), isolation phonique complètement à la ramasse (porte fenêtre cassé)
- Bernd (8/5): Location was great in the center of El Born! - There were a lot of nice little tapas restaurants near our Hotel. Within 3 minutes walking distance you can easily find several tapas restaurants.
- Verified traveler (8/5): Apartment in gotischen Viertel - Für einen Städtetrip zu zweit perfekt!
Föhn war leider kaputt
- Verified traveler (8/5): Tolles Studio in bester Lage. - Wirklich ein super Aufenthalt in bester Lage. Nahe am Strand, nahe an der Basilika. Einfach traumhaft. Nahe an der Metro. Leider gab es keinen Kleiderschrank und keinen deutschen Sender im Fernsehen. Zu verkraften. Immer wieder gerne.
- khadija (8/5): ENDROIT IDEALE - très surprise quand j'ai vu que l'ascenseur donnait directement dans la chambre !!
tout était parfait, le quartier sympa et vivant, tout se trouve a proximité.
- Verified traveler (4/5): Not comfortable! - The bed was extremely hard and the elevator that opens directly into the room had me nervous all the time! One time the cleaning staff opened the elevator onto us sleeping, we also walked in on them cleaning our room without notice. Check in is super tricky. You need to go to the main building for check in which wasn't specified. Therefore I carried my 23kg backpack between the apartment and the main office, which was about 500 metres either way! Check in staff were good, even watched our bags while we explored Barcelona before check in!
- Liv (6/5): Tiny but ok enough - Really not easy to find. A better map / guidance to the apartment would have been good. Tiny place, and the balcony was a joke with 4 heaters (from ditto air conditionars in the house). The surroundings were very ok, though: living just in the middle of everything of interest.
- Verified traveler (8/5): Top! - Klein maar fijn, uitstekende locatie in de schattige straatjes van El Born, vriendelijk personeel.
- Verified traveler (10/5): Apartamentos bonitos y muy céntricos. - El staff de recepción nos atendió amablemente... están gestionados profesionalmente.
Todo fue de maravilla.
- joaquim (10/5): Apartamentos muy bien decorados y super céntrico. - Agradable estancia en el centro de la ciudad.
Muy limpio y el personal muy servicial..
Repetiremos!!!
- Serge (6/5): Appartement très bien situé - Nuits bruyantes mais l'appartement est très bien situé. Idéal pour un couple ou jeunes célibataires.
- Bethany (8/5): Barcelona trip - Difficult to find reception , received a nice upgrade
- Verified traveler (8/5): Perfekt område - Perfekt område, værelset var lille men fint. Hvis man vil bo i el Born, og helt tæt på hvor alt er godt. Så er det stedet
- Sofia (6/5): Bra läge men inte så mycket mer - Vi bodde här 7 nätter och hade en helt okej vistelse. Man checkar in på ett ställe ca 5-10 min bort från själva huset man bodde i. När vi checkade in var personalen hur trevlig och hjälpsam som helst men när vi återkom till receptionen för frågor de andra dagarna kände vi oss inte alls särskilt välkomnade. Vi fick ingen städning eller byte av handdukar/bädd av säng alls så efter den fjärde natten gick vi och sa till. Då var de i receptionen mest irriterade och sa att vi bodde på ett lägenhetshotell, och därför skulle man inte förvänta sig något. Vi fick iallafall våra handdukar bytta till slut, något som stod i att det skulle göras dagligen i broschyren på rummet... Läget på rummet var det som var bäst, 10-15 min promenad till både stranden, La ramblas och Placa de Catalunya. Mysiga "gamla stan"-gator omkring med massa härliga restauranger. Dock lite skumma gränder på natten så se till att gå i på de "större" gatorna och inte genom de mörka gränderna. Sängen var hård men inget vi störde oss på. Vi fick bo på översta våningen, och hade ett rum helt utan utsikt (fönstren satt uppe vid taket). Vi trodde även att vi skulle få en balkong men fick en ca 1 kvadratmeter stor terass fylld med allas air-condition-fläktar som brummade högt och var väldigt varma, så man kunde inte vara ute på terassen (air-conditionen var för övrigt väldigt bra). Så om ni kan önska något i bokningen önska att ni slipper att bo på våningen högst upp. Wi-fi:et på rummet funkade bra hela tiden.
- Sabrina (8/5): Bra lägenhetshotell med bra läge - Vi hämtade nycklarna på ett ställe hos en trevlig receptionist som erbjöd sig att följa med oss till vår lägenhet som låg fem minuter bort. Vi tackade nej och tänkte att vi hittar själva. Det gjorde vi inte, utan frågade oss runt och till slut hittade vi. Tips - om de erbjuder hjälp, ta den!
Rummet var litet men räckte gott och väl för oss. Stor säng, men platta kuddar. Det är faktiskt det enda minuset. I övrigt är vi väldigt nöjda med läget och lägenheten.
- Sofia (8/5): Jättebra läge - Läget är helt klart bäst med den här lägenheten. Rummet har det man behöver även om storleken inte är så stor. Skulle kunna tänka mig att återvända!
- Lisa (6/5): No amenities, horrible staff, but nice rooms - The room is a 10 minute walk from reception, and they do not help with carrying bags to your room, so you are on your own. The elevator opens directly into your bedroom, and on one occasion the cleaning staff came up from the elevator to find us half naked taking a nap in the middle of the day between seeing the sites (very uncomfortable). The hotel confirmation included buffet breakfast. There is no buffet breakfast, and we actually had to fight with them in order to get a voucher for a croissant and coffee from a café down the street. The confirmation listed free wireless internet. There was no internet working the entire time we were there. We complained on 3 different occasions about it and it was never fixed during our stay. We ended up spending 25 dollars to use our own internet access via our phones because this amenity was not available. There was also no phone in the rooms, so we spent another 25 bucks just making calls locally on our personal cell phones because there was no phone available there, any the staff was unwilling to make calls for us. Staff was slow, and did not take care of our issues or concerns.
- ABC (4/5): Tiny room - Most of the room was taken up with an elevator! The galley kitchen was about 30 cm wide, so almost impossible to use. Twin beds when a double was requested. Wifi didn't work. Only saving grace was the great location. Overall very poor.
- Vlad (2/5): Never book this hostel - This is the worse hostess you can meet! The room is extremely small, the wardrobe is just a tiny box with 4-5 wire hangers, no any drawer or shelves. There is no bed stands or drawers at all. There is no telephone in the room, so you can't contact the owner or any other staff person with your questions or request.
The kitchen area is very small and the set of dishes is poor..
The entrance door is constantly closed and when you come first time to get in you have to call phone number shown on the door and ask somebody to come and let you in. We had to wait over 1 hour until the woman (owner?, consierge?) came from the city to open the door.
One more trick - you get only 1 key for the couple and this key is for entrance door, for elevator,which brings you directly into your room, and for turning on the electricity in the
room.So, if you are a couple, you have to leave the building together or to stay in together, otherwise the person, which leaves the building without the key can't get in or if you will take key with your other party will sit inside without the electricity.
The room gets slightly cleaned once in 2 days, no bedding has been changed for all the time of our stay #4 nights).
Summarized all said we would never recommend anyone to choose this hostess for stay,
although its location is perfect for Barcelona visitors.
- Mairead (4/5): - Apartment tiny sparsely equipped. Sheets were never changed during the week. It was two single beds even tho it was advertised as a king size. Cleaning was minimum. Towels were changed every second day. The location was great cud walk to main street La Rambla and the square catalunya. Staff were very helpful. Enjoyed our stay but wud not go back to Borm Damas again.
- Jane, S (6/5): 5 star location... Good if you only need a bed - Great location in amongst the Gothic Quarter, we needed up staying in the Corders apartments listed by the same company (three streets over from the Born-Damas apartments). After a very frustrating and confusing start to getting into our apartment, we finally got in- the apartment was small but all we needed and the apartment company was so apologetic about the confusion with the change of apartments they bought us a bottle of champagne and chocolate. Great location if you're there to see the beach, gothic quarter and Las Ramblas. Ask for level 6 - it has it's own private rooftop!
- Verified traveler (8/5): Small room, great location - The hotel room was in an amazing location just a short walk from most everything. Access to the beach was very good and there was a lot in the area and it felt safe. The room itself was very small, which was actually fine. The bed was very uncomfortable BUT had we complained they seemed like they would have been very accomodating. The staff was very nice and did accomodate all requests we did make. CALL AHEAD TO KNOW WHERE TO CHECK IN. It is close by, but if you don't have a phone it would be tough if you don't plan ahead.
- Verified traveler (8/5): Comfortable, close to harbour - This accommodation was very comfortable with the apartment having its own kitchenette and clean and modernised fittings in the bathroom. Fairly quiet.
Reception was located separately to where we stayed and was easy to find once we had written instructions from the staff. Apartment was 10 minute walk from point of check-in. Be sure to have the location of reception figured out before you go. Staff were mostly helpful.
Photos