Aloft by Marriott London Excel
Location: One Eastern Gateway, Royal Victoria Dock, London, gb
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Discover the perfect blend of style and convenience at Aloft London ExCel, your gateway to the vibrant Docklands.
Sleek Accommodations
Each spacious room is designed with modern elegance, featuring a 42-inch flat-screen TV and luxurious signature beds. Relax in large showers, and for those needing extra space, our suites include a separate living area.
Convenient Access
With the Prince Regent DLR Station just steps away, explore iconic destinations like Canary Wharf and the O2 Arena in under 10 minutes. Plus, London City Airport is less than a mile away, making travel a breeze.
Dining & Nightlife
Savor seasonal delights at Docksider restaurant, available for breakfast, lunch, and dinner, with 24/7 snack options from re:fuel by Aloft. Unwind at the lively WXYZ bar, where signature cocktails await.
Don’t miss the chance to experience it all; book your stay at Aloft London ExCel now!
Important Information
The credit card used at time of booking must be valid for the entire stay. Please present the credit card used to make your reservation upon check-in at the hotel. Please note that in the event that you cannot produce the same credit card, the hotel reserves the right to ask for an alternative method of payment.
Credit/Debit Card Policy:
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Payment Policy:
Third Party Credit Card: Third party credit card forms are not accepted. Bank transfers and CHAPS payments are accepted. Please note that the hotel does not accept third party bookings paid by credit card: contact the hotel directly for information regarding bank transfers.
Check: Banker checks are not accepted. Traveler’s checks are not accepted for payment or exchange. Guest must show valid passport for the transaction.
Direct Bill: Direct billing is only available after approval of the credit manager. The company to be invoiced must fax an invoice request to the hotel and include the specific charges to be invoiced.
Dogs weighing less than 40 pounds (18.14 kilograms) are allowed in guest rooms at no extra charge. Guide dogs are not subject to weight limits. A pet liability waiver must be signed upon arrival. A “pet in room” sign must be displayed on a guest room’s door. Dogs cannot be left alone in a guest room, must be leashed or muzzled in public areas, and are not allowed in food and drink venues. The hotel reserves the right to charge a guest’s credit card for additional cleaning and excessive damage caused by a dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Fitness facilities
- Express check-out
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Soundproof rooms
- Facilities for disabled guests
- Sauna
- Non-smoking throughout
- Concierge service
- Wheelchair accessible
- Kid meals
- Heated pool
- Lower bathroom sink
- Emergency cord in bathroom
- Coffee Shop on site
- Pet bowls
- Pet basket
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Fitness facilities
- Shopping on site
- Breakfast available (surcharge)
- Television in common areas
- Express check-out
- Meeting rooms
- Billiards or pool table
- Snack bar/deli
- Parking (limited spaces)
- Access to nearby indoor pool
- Internet access
- Wine release events
- Swimming nearby
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Bulk dispenser for toiletries
Rooms Available
-
Family Room 2 Double Beds
The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room features a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Aloft Room, Guest Room, 2 Twin Bed(S)
The twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The twin room features a flat-screen TV, a wardrobe, a safe deposit box and a carpeted floor. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
-
Aloft Room, Guest room, 1 King
The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room has a flat-screen TV, a wardrobe, a safe deposit box, as well as a carpeted floor. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
-
Urban Room, Guest room, 1 King, High Floor
The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room features a flat-screen TV, a wardrobe, a safe deposit box, as well as a carpeted floor. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
-
Savvy Suite, 1 Bedroom Executive Suite, 1 King & Sofa Bed
The suite features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The suite provides a wardrobe, a safe deposit box, a sofa, a carpeted floor, as well as a TV.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Interconnected room(s) available
- Sofa
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
Guest Reviews
- sijbrand (9/5): -
- Terry (8/5): -
- Juliet (10/5): Super value, great facilities. Haved rebooked before even leaving - Receptionist Harry was brilliant! Very knowledgable about the area despite hailing from sleepy Somerset. Super helpful and on it with everything. Loved everything
- charlotte (10/5): -
- Keith (9/5): Great hotel. Very clean with great facilities. - Great location for getting in and out of London. Very clean hotel with great facilities Only room service knocking on my door at 9am and coming in when check out wasn’t until 12:00pm
- Nicholas (8/5): - Good value for what i paid. Location To far from central london
- Jasdev (8/5): -
- Paul (10/5): Amazing can’t wait to go back - Very nice modern and clean , the staff at breakfast were lovely so helpful and kind , will definitely visit again. Can’t think of anything negative to say
- michelle (10/5): - The property was close to where we need to go and the hotel has a pool Not a good selection of food for children
- Toni (7/5): -
- Stefanie (10/5): -
- MARIA DEL ROCIO (8/5): -
- Yasin (10/5): -
- marie (10/5): -
- lolade (10/5): very good, but parking is too expensive - staff services parking too expensive
- Ishani DasGupta (8/5): -
- Harper (10/5): -
- Jayne (10/5): -
- Saule (4/5): - Неплохие завтраки и расположение рядом с Excel. Уборка плохая, в последние дни чай и молоко вообще не ложили. Жили в семейном номере на 4х, дают всего одну баночку воды. В номерах воняет, окна не открываются. Есть бассейн, нет халатов. Отель далеко от центра. На ресепшн не хотели давать счет, хотя Booking писал, что счет должен выдавать отель. Сняли за завтрак за 10 дней, хотя в реальности мы завтракали 9 дней. На ресепшн обещали исправить, но по приезду домой, банковская выписка подтверждает, что сумму сняли за 10 дней. Не рекоммендую этот отель.
- 姚 (10/5): -
- Alastair (9/5): Nice comfy hotel in great location for Excel - Comfortable well equipped room
Pleasant staff WIFI - wasn't mentioned about paying and hence free wifi was not good and I couldn't send some emails
- Hollie (10/5): -
- Gurjit (7/5): - Location to Excel Room layout
- Elaine (10/5): Really clean and quiet - Clean, quiet, safe and serves great coffee
- Marie (10/5): Really nice recharging stay for my fiancé and I. Far enough out from the hustle and bustle but very luxurious feel to th - Clean, really nice facilities and the bed was SO comfy!
- Martin (10/5): Great stay - Clean and well priced Nothing
- Gbemi (9/5): Very convenient location extremely helpful staff - Accessibility to Excel Centre Nothing
- Elisa (10/5): Soggiorno confortevole - Struttura moderna e molto curata. Ho apprezzato particolarmente il comfort dei materassi, davvero eccellenti, e la praticità di avere in camera sia il bollitore (per tè e tisane) che il frigorifero. Nonostante la prenotazione fosse per 4 persone, al nostro arrivo il set di asciugamani era solo per 3. Inoltre, il phon in camera inizialmente non funzionava. Devo però sottolineare che il personale è stato molto efficiente e ha provveduto immediatamente alla sostituzione e a fornirci la biancheria mancante.
- Ewa (10/5): -
- Kolawole (10/5): I'm completely satisfied - Fantastic N/A
- Roseann (10/5): - Everything
- Phill (9/5): -
- Radostin (10/5): -
- Geovanni (10/5): -
- Bailey (10/5): -
- Aminul (9/5): -
- Shelly (9/5): -
- MIKI (10/5): -
- LUIGI (10/5): Ottima scelta - La piscina e la palestra top. Stanza molto grande e ben arredata. Colazione top staff gentilissimo Prezzo un po caro. Mi hanno dato una stanza comunicante in cui l’insonorizzazione non era il top
- JOANNE (9/5): Value for money. - Easy access to London transport.
Room and facilities are clean.
Professional and friendly staff. None.
- Jason (10/5): Really good hotel with Spa facilities - Staff was very friendly and really helpful Nothing
- Rukiya (10/5): -
- Lynette (9/5): Fab comfortable stay - Proximity to Excel and the pool Menu choices were limited
- Garry (10/5): -
- Analiza (7/5): - Very good breakfast
Nice location with swimming pool. Very dusty head board.
My husband didn't sleep well 😕 kept sneezing.
- Jennifer (10/5): -
- Dean (10/5): -
- jane (8/5): Very enjoyable - Breakfast was great, Everywhere was clean and tidy. Staff helpful The service outside for food was a bit chatioc
- Kathryn (10/5): -
- Daniel (8/5): -
- Awolalex (6/5): would book again just to sleep near the excel if we had to - Thelocation was what we needed and the staff were lovley Room was very small and not really any amenities
- Hutton (7/5): -
- Bostjan (9/5): -
- Karen (10/5): -
- Caroline (10/5): Comfortable & convenient - Great location as I was going to the Excel. Room was huge compared to most hotels.
Staff were lovely, really helpful. They even left a gift in my room as I was doing the marathon. Nothing
- Janine (9/5): -
- Kerry (10/5): -
- Simon (9/5): The best for Excel. - Great location, modern, clean Staff was neutral and only business like. No warmth.
- Biola (10/5): - Nice food from chefs
- Milos (9/5): -
- Lesley (8/5): -
- Abida (4/5): -
- Yoana (9/5): Great stay - The breakfast was amazing!!!
- Andrei (9/5): -
- Nour Aburaed (10/5): -
- Oliver (8/5): -
- Lewis (8/5): - Service charge at the bar I thought was shocking, shouldn’t be charged service charge for going to the bar and buying a drink also no one knew how to make a Bloody Mary
- Maria (10/5): - I love the fact that there was variety of breakfast, the staffs are welcoming and the building is neat. It just feels like home to be there Zero hate
- Kabir (10/5): Definitely stay again - Value for money /bar area All good
- abbas (8/5): -
- Franz (10/5): Top. I’ll come back again! Recommendation. - The kindness of the staff and the equipment.
- Cameron (9/5): Very nice staff and excellent location for the excel centre and reasonable price for what you get - I liked how secure your room was from people who weren't staying there via the room card and by how close it is to the excel centre Trying to connect my phone to the TV in my room didn't work due to wrong information given and in my room the lever for the shower was very stiff to turn on and off
- Alexander (5/5): My stay was a curate's egg. - The breakfast and location next to London ExCel were excellent. Even with the air conditioning turned down to the minimum of 18 deg C, it was too hot. And the network was a bit on-and-off - I could always connect but sometimes it chucked me off for no reason.
- Leaonie (9/5): Amazing, would definitely book to stay again - Facilities, comfort , cleanliness staff where amazing and so polite Room was a little bit too hot, the air con didn’t seem to get cold enough
- Bosworth (10/5): -
- Gergely (10/5): - Room size and furniture Everything was fine
- Roseann (10/5): - Incredible hotel amazing staff and facilities
- Biola (8/5): -
- Mary (8/5): - The location was superb for the Excel and train station. Housekeeping needs improving.
No shampoo in dispenser, no toilet roll just cardboard tube, only 2 cups when we had booked family room for 3 people.
- Evie (3/5): -
- Jacqueline (10/5): Great for convenience and comfort - Very convenient for ExCel London and very good for parking
- BASILIO (10/5): - 5 estrelas,
Parabéns,
- Evi (8/5): -
- Ladapo (10/5): - Best location with direct access to our event at the Excel Centre with onsite parking. Nothing
- Melissa (7/5): About 30min travel to London, modern rooms, small pool -,okay when passing through- not for a long stay. - The proximity to public transportation, good shower, modern and possibility to eat something. Housekeeping did not once ensure the correct amount of fresh towels, water bottles, coffee pads, etc. There were four of us staying in a family room yet we only got three towels, one can of water, sometimes two, sometimes two coffee pads, sometimes none- so we had to make a lot of trips to reception. We stayed 5 nights, so this was a bit annoying.
- Hussayn (8/5): -
- Scott (10/5): - Lovely hotel, great facilities and they unexpectedly upgraded me to a suite! Nothing.
- Staphanie (9/5): -
- MegGannon (9/5): Amazing! - Amazing hotel. Lovely pool and gym facilities and great location. The beds are huge and so comfortable! Weird bathroom layout.
- Modupe (8/5): -
- rrtammy (10/5): Super convenient. Excellent for Excel visitors - Excellent hotel. Enjoyed my staying. Clean, nice, spacious room, very helpful and friendly staff. Ideal if you are heading to Excel Convention Center. Great for Excel Convention Center yet requires a ride of at least 45 minutes to the city center.
- christina (8/5): Relaxing - Location, facilities(sauna, gym, steam room, laundry facilities), staff(particularly the restaurant & housekeeping), breakfast, menu, comfort (bed), room temperature control, huge television with access to apps such as Netflix, tea making facilities, fridge/cooler, proximity to public transport & Excel exhibition centre, 3 good-sized lifts, relaxing & pleasant smell of the main foyer, huge bar with massive television for watching sports, plentiful supply of towels in the swimming pool/sauna/steam room, modern facilities Floor in bedroom & bathroom not clean(noticed nail clippings), pool temperature & quality of water( my child & I both itched whilst in it & even after coming out, water suspiciously tasted salty as it hit the lips, how often is the water quality checked or treated? ), no food available in the bar/restaurant before 5:30pm, noise insulation poorly installed (can hear the next room flushing toilet & the noise in the corridor), £20 parking fee daily, pricey food & room rates,shower head too high & difficult to reach for adjustment
- Astrid (7/5): - Frühstück, das 2 Bett Zimmer. Für 2 Personen gab es eigentlich nur ein Bett (Queensize). Ich hatte dieses mit meiner Tochter gebucht und dankenswerter Weise ein kostenfreies Upgrade in das größere bekommen. In einem der Betten wäre es auch definitiv zu eng gewesen. Das Hotelbist schon etwas in die Jahre gekommen.
- anne (9/5): -
- Redmond (9/5): Fabulous little stay in London with the kids! - The pool!! Breakfast was great too, with the kids loving the pancake machine. Proximity to DLR and Elizabeth line a great help as well. The bed mattress kept sliding off the base which was quite offputting as the bedsheets then all came undone.
- ahmed (10/5): -
- Luke (10/5): -
- Andreas (9/5): -
- mauro (10/5): -
- Knectt (8/5): -
Photos