Crowne Plaza Dubai Jumeirah by IHG
Location: Al Mina Road, Opposite Al Hudaiba Awards Bldg., Dubai, Dubai, AE
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxury Amenities
Indulge in massages and body treatments at the spa, enjoy the outdoor pool, health club, and sauna for relaxation.
Dining Options
Savor international cuisine at 2 restaurants and a cafe. Unwind at the poolside bar or 2 lounges for a refreshing drink.
Convenience and Comfort
252 air-conditioned rooms with Smart TVs, minibars, and Egyptian cotton sheets. Stay connected with complimentary wired and wireless internet.
Pamper yourself at Crowne Plaza Dubai Jumeirah for a luxurious and convenient stay in Dubai.
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - anytime
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Free beach shuttle
- Health club
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- Gift shops or newsstand
- Breakfast available (surcharge)
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Full-service spa
- Wedding services
- Tours/ticket assistance
- Free wired internet
- Wheelchair accessible parking
- Free self parking
- Computer station
- Free beach shuttle
- Pool sun loungers
- Ballroom
- Banquet hall
- Reception hall
- Covered parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Change of towels (on request)
- Change of bed sheets (on request)
- Well-lit path to entrance
- Stair-free path to entrance
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Standard Room, 2 Twin Beds (Top Floor)
2 Twin Beds
377 sq feet
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Club Suite, 1 King Bed (Club Floor)
1 King Bed
700 sq feet
Layout - Dining area and sitting area
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and dining table
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Turndown service
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Club Room, 1 King Bed (Club Floor)
1 King Bed
377 sq feet
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Junior Suite, 1 King Bed, Smoking
1 King Bed
484 sq feet
Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Smoking
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Standard Room, 1 King Bed, Smoking
1 King Bed
377 sq feet
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Smoking
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Suite, 1 Bedroom
1 King Bed
700 sq feet
Layout - Dining area and sitting area
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and dining table
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Turndown service
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Junior Suite, 1 King Bed (Top Floor)
1 King Bed
484 sq feet
Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Standard Room
1 Twin Bed
377 sq feet
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Suite, 1 Bedroom (Top Floor)
1 Twin Bed
700 sq feet
Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and dining table
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Suite, 1 Bedroom, Smoking
1 King Bed
700 sq feet
Layout - Dining area and sitting area
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and dining table
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, queen sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Turndown service
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Smoking
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Club Suite, 1 Bedroom (Club Floor)
1 Twin Bed
700 sq feet
Layout - Dining area and sitting area
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and dining table
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Turndown service
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Standard Room, 2 Twin Beds, Smoking
2 Twin Beds
377 sq feet
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Smoking
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Standard Room, 1 King Bed
1 King Bed
377 sq feet
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Junior Suite, 1 King Bed
1 King Bed
484 sq feet
Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Suite, 1 Bedroom, Smoking
1 King Bed
700 sq feet
Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and dining table
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Smoking
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Standard Room, 2 Twin Beds
2 Twin Beds
377 sq feet
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Standard Room, 1 King Bed (Top Floor)
1 King Bed
377 sq feet, located on the top floor
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Hand-held showerhead
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Standard Room, 1 King Bed, Accessible
1 King Bed
377 sq feet
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height electrical outlets in bathroom, wheelchair-width doorways, toilet grab bar height (inches): 48, roll-in shower, wheelchair-accessible doorway width (inches): 63, low-height view port in door, low-height door lock, bathroom emergency pull cord, hand-held showerhead, shower grab bar height (inches): 32, wheelchair accessible, grab bar in shower, and roll-in shower width (inches): 52
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Hand-held showerhead
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Shower grab bar
- Bathroom emergency pull cord
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Club Room, 2 Twin Beds (Club Floor)
2 Twin Beds
377 sq feet
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Guest Reviews
- rodericko749 (10/5): Exceptional and memorable stay - I book a room for a christmas treat to my friends, the team really anticipate and go above and beyond. They upgrade my room even without asking for it and extend their excellent service to my friends. The room was huge and comfortable. The club lounge and reception are the best hightlights. I would like to special mention to Ms Jolor for the exceptional service and friendliness, to Sharmain who are very welcoming and accommodating, to Iris who is very helpful late at night they are working at the reception. The bartenders at the Docks are fantastic! We will definitely come back!
- MohammedK796 (10/5): Nice stay - Amazing hotel Central location Friendly staff Comfortable and quiet room The breakfast was nice but need to give more variety from different cousins not just Indian
- tonerjetl (10/5): can highly recommend it - Very satisfied with Mr AbdelSalam, All employees are very helpful and friendly and quickly find a solution. I can highly recommend it.
- 932kumkums (10/5): Gym Experience During First international Trip - I have enjoyed alot doing workout .. This gym has excellent equipments . Thanks for giving me such great experience. Thanks for the coach RABEA 💝💝💝
- 808zwk (8/5): Overall it was excellent - The hotel environment was comfortable. We visited during the National Day holidays, and with Christmas approaching, the hotel was decorated with blooming fresh flowers, which was delightful to see. The service attitude was very good, and the staff were warm and friendly, especially the restaurant service, which was attentive and thoughtful. We hope to stay here again next time.
- loidad75 (10/5): Excellent. Verygood service. - Verygood service and friendly specially to abdelsalam. The place is nice and beautiful. Thank you very much. Keep it up
- 637bradc (2/5): The downward slide of the Crowne Plaza brand continues. . . - This place is a comedy of errors. I often don’t bother writing hotel reviews, but I’m taking the time to write this one in hopes that they read it, and actually try to do something to improve the service. I’m a bit shocked at all the positive reviews here to be honest, but maybe I just caught this Crowne Plaza on a bad week. I’m an IHG Platinum card holder for 8 years in a row (with a couple of years of Diamond in there pre-covid), so I’m not unfamiliar with staying in IHG hotels, and a lot of them have been Crowne Plazas. Upon checking in, the friendly desk woman assigned me to a room at the far end of the hall on the 4th floor (top floor for rooms). Seems like a good location, but upon entering the room I immediately noticed a loud humming sound. Turns out that the room was right under the air conditioning compressors on the roof of the building. I called down to ask for a new room and was told that there were no other rooms available, but that they could move me ‘tomorrow’. I was tired so accepted the explanation, ordered some food (more on this later), and went to bed. But that noise drove me crazy, so around 1am I packed my stuff and went to check out and move to another hotel. At the desk, of course they immediately found me another room. But with zero apology, nor explanation for how a room magically became available in the middle of the night. Next was room service: Before the above noise related drama, I ordered a simple tomato soup, salad, some bread roles, and a diet Pepsi with ice and lemon. I was told it would be 20 minutes, but 45 minutes later it still wasn’t there. I called back and they said it would be 5 more minutes. Sure enough – 5 minutes later it arrived. Cold soup, no bread, no glass, ice, nor lemon, and a salad so small that I finished it in 8 bites. All for the bargain price of $30. And when I called to try to have this remedied, no one seemed to speak English anymore – so I gave up. The next day around noon I thought I’d go to the gym. Nope. Closed for the day for ‘unscheduled emergency maintenance’. The rooms are okay and have clearly had a recent facelift, but they fixed up the rooms, and skipped the bathrooms. Bathrooms are old and outdated, and both of the rooms that they gave me had running toilets that required a lot of button-jiggling to stop them from running. Clumping body lotion that hasn't been filled in probably months, sticky coat hangers in the closets, musty smell in the room (both of them) and an average (at best) breakfast. Chat GPT says there are over 800 hotels in Dubai, so my advice to you, dear reader, is to give this Crowne Plaza a hard pass and find something else. Crowe Plaza used to be a trusted brand with a good balance between price and quality, but many of them have been slipping in recent years. This is a prime example of that slide.
- 279samiths (10/5): Perfect hotel great sumir. - I’ve stayed at the Crowne Plaza Jumeirah several times over the past few years, and once again it’s been an absolutely wonderful experience. All of the staff are exceptionally personal, friendly, and helpful — genuinely some of the best people you could hope to meet. Their professionalism, training, and the way they work together as a team really stand out and create such a welcoming atmosphere. The breakfast buffet is fantastic, with a great variety of quality food, and the lounge service is excellent. Every part of the stay was enjoyable — from check-in to checkout. I can’t say enough good things about this hotel. I’ll definitely be back again, just as I have in the past. Just a little bit a few of the friendly personnel who are magnificent at all times, specailly front office sumir was excellent service . Front office manager boutrosh agata ,shajahan very well problems handling so ankush great job.
- rosegR1196LD (10/5): Dubai experience vacation. - Shari and Dhana : excellent service.always clean room and kept bed and well stocked.will book again.industrious and good workers.
- 82dressler (10/5): The best 🍾 - my stay was truly exceptional, thanks to the outstanding service of Mr. Hani . He is a true professional — polite, attentive, and always ready to help with a warm smile. Mr. Hani made sure every detail was taken care of and that we felt completely comfortable throughout our stay. His kindness and dedication truly reflect the highest standards of hospitality. Thank you so much, Mr. Hani, for your excellent service and genuine care. You made our experience unforgettable!
- 8aakashj (10/5): Fantastico 😍 - Last week my wife and I had a wonderful stay at Crowne Plaza Jumeirah. The service throughout our stay was truly outstanding. The next morning, we went for breakfast the buffet was excellent and the service was top-notch. I would rate it 10/10.A special mention to Mr. Hani the manager and his team for being so attentive and ensuring everything was perfect. We truly appreciated their warm hospitality and professionalism.
- SUNILDASWANEY (8/5): GOOD EXPERIENCE - We went for a party in the ballroom at this hotel.The atmosphere was good with matching service by Anu&Deepak.Overall worth having a party for about 25-50 persons.
- 568smitak (2/5): was good - Pls improve quality of all food including rice and starters especially Veg Manchurian. Service is good Ambience is good
- 167emelynp (10/5): Passionate Mahmoud at The Docks - Crown Plaza is always the best. We enjoyed our evening at “The Docks” Experience was superb, it’s great to see some passionate and talented service. Shout out to Mahmoud at The Docks, his passion at work and exceptional attention to details amazed us. Margarita he prepared for me and for my friends was the best. Food soooo yummy. Great service and would highly recommend the place too. Kudos to All🤜🏼🤛🏼
- Gualtiero (10/5): - Tutto
- Hemoha (10/5): Great hotel - Great services from Alisa and the whole staff . They make us feel at Home we Will come Back again for sure 😊😊😊😊😊😊😊😊😊😊😊😊😊
- mudassard2024 (10/5): Beautiful hotel fabulous service. - a wonderful stay at the hotel and would like to extend my heartfelt thanks to the entire staff for their exceptional service. The housekeeping team kept everything spotless and comfortable throughout my visit. The breakfast was delicious with a good variety every morning, which made a great start to each day.wel coming was extra. Ordinary specially sumir Anish ankush Sanju was excellent service . Front office manager boutrosh and Agata. Handle problems smoothly. Recommend hotel love it
- U3562XEmohamedm (10/5): Great experiance.love it. - I had an outstanding experience at Crowne Plaza. We came for brunch and were genuinely impressed—from the generous spread to the way everything was paced and replenished. The food was fresh, varied, and well-presented, but what made it exceptional was the service: every team member was attentive without hovering, quick with refills, and proactive about dietary preferences. It felt thoughtful and effortless at the same time. Specially thank Sumir.you are aamzing.
- ajaya594 (10/5): Beautiful moment thank you sumir.💯 - I honestly don’t even know where to start because crowneplaza dubai jumeirah is just amazing. From the moment you arrive, you’re treated like absolute royalty. The staff are so friendly, welcoming, and helpful — they go out of their way to make sure everything is perfect for you, and you can genuinely tell they care. The hotel itself is stunning. Super elegant and peaceful, but still feels relaxed and not too “stiff.” There are two big outdoor pools which are perfect for chilling in the sun, and they even have an indoor pool that’s really nice if you want something quieter or if the weather isn’t ideal. Specially sumir sikhar sathik was excellent treat and warm welcoming was next level . As well receptionist sharmine manager sahajahan, boutrosh excellent care with problems handling recomended hotel .💕
- mahmoodnawazn (10/5): Fantastic stay - stayed at Crowne Plaza Jumeirah for about 2–3 weeks, and it was one of the best hotel experiences I’ve had in Dubai. The hotel is very clean, well-located, and reasonably priced—but what truly made it special was the staff. Everyone—from the doormen and receptionists to the housekeeping team—was incredibly kind, attentive, and welcoming. They treated me like a long-time friend, not just a guest. A speially thank you sumir Hassan wahab shikhar sathik Hashim as well security Ankush Anish Sandeep. Highly recommended if you’re looking for a warm, friendly place to stay in Dubai.Thank you to the entire team, I’ll definitely come back!
- farhankhalilk (10/5): Great experience - Great facilities and genuinely friendly staff made our stay memorable – an excellent choice for anyone planning a staycation. The rooms are stylish, comfortable, and well-equipped for a relaxing break. Dining choices are plenty and always satisfying. Plus, the location offers easy access to both the city and the beach. Specially sumir Hassan wahab hashim sathik you are heart of the hotel . Reception sharmine manager boutrosh Hisham, sahajahan they are amazing handling all the dificu6 situation. Hats off . As well so ankush anish Sandeep you also great hk dhana clean always my room.
- Discover38873591760 (10/5): Excellent service. - It's very beautiful friendly hotel welcoming and check in was fast . Concierge team was next level as well receptionist was very kind with smile specially front of the hotel Concierge sumir, Hassan, wahab sathik superb with smile love . It's home pool and pool bar was amazing. Receptionist sharmine manager boutrosh , shahajahan best superb problems handling with care.recomended hotel .as well so Sandeep anish ankush very well done. If you are Dubai Visit crowne Plaza family environment.
- 917ankusha (10/5): Best experiance.love it. - Great place to stay I stayed in the hotel for only one night, my first impression was the beautiful care and assistance of the concious sumir hassan receptionist sharmine duty manager hisham shahajahan as well security jahanzaib samith was really good caring and polite ,also the breakfast was amazing with full different choice ,i’ll be back again ❤️❤️
- sandeepdP8000UY (10/5): Best Experience family Environment - I went for dubai its a very warm and fantastic hotel. All the staff was excellent work with good behaviour. Receptionist duty Manager bautrosh shahajan, quick check in . Concierge team was superb specially Sumir wahab sathik they are always helping with everything. Valet azhar and Ahmed also doing very good. Its a like family house. My holiday was amazing 👏 recommended hotel .if you visit come to crowne plaza jumeirah perfect location.
- A6597DRahmedr (10/5): Thank you sumir and valet Ahmed - Pool bar was awesome staff very kind and helpful. Big lobby docks pub superb specially front of the hotel sumir Hassan welcome was next level valet Ahmed Excellent service so sandeep also hats off. Cuisine ginger restaurant food was amazing 🥧🍮🍿
- 556damithap (10/5): awesome stay ! - Thank you for giving grate experience while in crown plaza ! Enjoyed every minute special thanks gose to hassan / sumir and sharmine thank you guys for helping on everything!
- Ipawankumar (10/5): Excellent Services - I stayed here for 5 nights and had a wonderful experience. The ambience, hospitality, and location were all excellent. Special thanks to Mr. Shahjahan, Mr. Hasan, Ms. Sharmine, Ms. Ivie, and Mr. Joseph (the chef), along with many other staff members who were incredibly supportive and cooperative throughout my stay. Their warm service truly made a difference. Highly recommend!
- aadarshah (10/5): Wonderful - Hotel is nice and I would definitely recommend this hotel for a good stay. The rooms are also good and well faciltated. Ms. Laxmi from the reception is very helpful and fulfilled our every needs and made our experience great at this hotel. Although the hotel is short staffed they did a great job.
- E6611WSrichardl (10/5): Relaxing Stay! - Fantastic amenities and warm employees during our stay – highly recommended for those looking for a staycation! The rooms are modern and comfortable, with everything you need for a relaxing break. Dining options are varied and delicious, making every meal enjoyable. The location is convenient, with easy access to both the city and the beach.
- 749thear (10/5): Excellent service - We had brunch in this Crowne Plaza and had an excellent experience. Ivie Maneclang Pelagio is an absolute diamond!!! We love going to this restaurant because of her professional attitude.
- Resort28481533055 (4/5): Club Lounge - Stayed 9-10 Aug. We used their club lounge. Phillippina attendant's body language suggested it was a help yourself kind of place. I asked her if they had sparkling water she pointed to a fridge and said they had cans of soda water. Later I noticed she brought a bottle of San Peregrino from somewhere to another table..... We liked Intercontinental Hotel Festival city's club lounge and Crown Plaza was the same IHG group but our experience was very different.
- Claire (10/5): Great Hotel - Was a very nice hotel, the rooms were very nice and clean, staff very friendly
- meryemm455 (10/5): Great place to stay - I stayed in the hotel for only one night, my first impression was the beautiful care and assistance of the Arabic receptionist I forget her name ,she was really good caring and polite ,also the breakfast was amazing with full different choice ,i’ll be back again ❤️❤️Meryem
- Sightseer66456443616 (2/5): Extremely Disappointed with Service at Crowne Plaza Jumeirah - My experience at Crowne Plaza Jumeirah was nothing short of frustrating and disappointing. I checked into the hotel only to be hit with a strong, unpleasant odor in the room. I immediately reported this to the front desk and was told to wait for someone to come inspect it. After waiting 5 minutes without any assistance — and already feeling exhausted, I went back to the reception myself, hoping for a swift solution. I was then informed that the only available alternatives were either a smoking room or a twin bed, neither of which matched my original booking for a non-smoking room with a king bed. I asked again if there were any other non-smoking king options, and was met with a flat "no." At that point, I had no choice but to leave the hotel, as I refuse to rest uncomfortably in a place I paid for in full. I emailed the reservations team requesting a refund, given that the property failed to provide what was clearly advertised. I even attached screenshots showing that the booking channel specifically stated non-smoking + king bed. Despite this, the front office manager showed no empathy, no interest in reviewing the evidence, and was adamant in denying the refund. Let me be clear: this isn’t about the money. It’s about the complete lack of accountability, understanding, and basic customer service. This kind of treatment makes it abundantly clear why guests don't return. I sincerely hope senior management takes this incident seriously and trains the front desk and management staff on how to handle guest concerns with logic, fairness, and empathy. This was a major letdown coming from a supposedly reputable brand. I expected better and so should anyone booking here.
- Avinash (6/5): - i was in 108 then at 408, both rooms had washroom towel hangers ring broken, had to call to get it checked. It also had the sink choking with bare min usage. Had to call for help.
- vardaant2022 (10/5): Amazing Stay - I had a fantastic stay with them. A special mention to Jolon from Front office and the Duty Manager at that time. They went out of their way to make sure we had a very comfortable and an amazing stay. My only concern was their housekeeping at night, the staff would come very late when we would request for something.
- malaylja (10/5): Mr.Butros at reception and Ms.Era at restaurant honour me always. - Mr.Butros welcoming from heart is a feeling and comfort .if he is busy he directs his subordinates to take care this 25 years old loyal Diamond member . BREAKFAST ,service by Ms.Era the oldest staff and my familiar face done special care . Both of them are an attraction to visit This property for me . Home away from home feeling
- stevenjnewsome (10/5): I lost a personal item which was recovered by your Mr Subin on security reception who I found very helpful - All ways helpful service excellent I've been loyal client for 20 years the lunch buffett is well priced and friendly service I live next door so I take my customers there the pub is good atmosphere and bar snacks excellent..the coffee and croissant deal I support in your reception
- 600freep (10/5): I had a truly wonderful stay at this hotel and will be my next accommodation in my upcoming visit to beautiful Dubai - I had a truly wonderful stay at this hotel, and I’d like to highlight the exceptional service provided by some of the staff who made my experience extra special. Hesham at the reception was incredibly professional and welcoming. He greeted us with a warm smile and handled the check-in process smoothly and efficiently — a great first impression! At the restaurant, Jigo stood out with her attentive and friendly service. She made sure every detail was perfect and that we were comfortable and satisfied throughout our meals. Also, a big thank you to Ahmed and Wahab from the valet team. They were quick, courteous, and very respectful — always ready with a helping hand and a smile. Thanks to all of you for your outstanding hospitality. Looking forward to coming back again soon!
- GemsyLou89 (8/5): Lovely stay - Attended here as two couples. Rooms were spacious. Hotel overall was very clean and the staff were mostly friendly and helpful. The breakfast buffet was very plentiful, tasty and good variety. The pool was very clean and well kept, plenty of lounges and a drinks bar area. Alcohol is sold at the hotel but very expensive (as limited places in UAE to buy alcohol). Near to restaurants, the frame and other destinations. 20 minute taxi to downtown and the Dubai Mall. Lovely stay.
- mynameisle (8/5): Worth it if the price is cheap - Stayed at this hotel from 11th-20th May 2025. Stayed here as half board was working out best deal. I mad a bad decision as I could have gone to a better hotel for example grand Hyatt for same price but no half board. First of all the hotel is decent but this is more of a 4 star hotel. Hotel service was very good can’t complain. The receptionist and valet parking and room cleaners were very friendly and lovely. The worst part of my stay was ginger restaurant. First of all where I booked this holiday (love holidays) it said that I can choose from 3 restaurants. Arriving in Crowne plaza the restaurant I was allowed to eat in was the buffet service. The food was similar and boring every day. I instantly regret paying for half board. My wife gave up eating after 2nd day. We ate out mainly rest of holiday. They had a day when they cooked fresh fish but they wanted to charge us extra for this. The behaviour and attitude of ginger restaurant staff was awful. I felt me being a south Asian they looked down on me and didn’t get the service I paid for. I am guessing is because I was annoyed at the fact that they wanted to charge for something I paid for! Anyways I would advise people only book this hotel if it’s dirt cheap. Otherwise go other places. I have stayed at Crowne plaza in festival city which was similar to this experience
- Hanan1610 (10/5): Best stay experience whether on holiday with family or on a business trip - I loved everything about my stay at Crowne Plaza and have nothing negative to say about them. The room was very good and the bed and pillows arw so comfortable to sleep on. Buffet breakfast, lunch and dinner was all so good and nothing to improve on. Wifi speed is also very good. All the staff were wonderful, very friendly and very welcoming and accommodating. They will go above and beyond to make sure your stay is as pleasant and comfortable as possible. Special shoutout goes to the Reception staff: Laxmi, Color and Somaya who were amazing and very helpful. I would definitely come back again if I'm back in Dubai in the future :)
- 880aymans (10/5): Feels Like Home — Even Though I Live Nearby - Even though my apartment is nearby, this hotel has become my go-to escape. Shamara’s Bloody Mary is unmatched, and the service from Shady at the bar, Mageed at the front desk, and Botros as the assistant manager keeps me coming back again and again.
- madihau2025 (10/5): Excellent experience - I stayed at Crowne Plaza Jumeirah and their hospitality was excellent. I didn’t like the view from the first room, so they changed it to a much better one as soon as it was available. My husband was on a business trip, and on the day of checkout, he got free a bit late, so they even gave us an extension. Special thanks to Jolor and Phyu!
- 284safaa (10/5): Good experience - Good experience, the staffs were very friendly and supportive. The conference room and foods were good as well. I would like to suggest bring comfortable chairs for the conference as we seat for 8 hrs in a day. All the necessary equipment were well functioning in the room without any issues
- ArthurD347 (10/5): Excellent Service and foods - I am having my breakfast in Cuisine ( Lobby )today. The food was amazing and service as well, especially srever ( Chit ) , She is helpful and assists to me . I'm enjoying my breakfast and thankful to the service staff, Chit. Also, she can speak the Korean language fluently and easily to understand those who are difficult to explain English.Im recommend the food and service are amazing 👏. Hopefully will see you again.
- raadhassan (10/5): big thanks to Crown Plaza management and stuff for their hospitality and kindness - I’m writing this review to say how much I am happy with my stay in this respect Hotel and respect management.I thanks the front office staff miss MARINA miss Sumaya and Mr.Botros for their kind hospitality and their kindness with all of us during our stayed , special thanks to Mr. Ahmed Najeeb, Mr. Mohammed el dahakil Mr. Emad Mr. Faris all of them from my deepest respect from me to them for their kind meeting, all of you thank you so much and wish you all the best. We really happy to have you all in my and our hearts, big regards and the best to Crown Plaza at Jumeira for their kind support as usual.
- RDChh (10/5): Comfortable - The stay was very comfortable stay and relaxing vaccation for us. The team is professional and makes you feel comfortable at all times. OVerall room quality is good, although a little smaller than the average rooms in the area. Overall its good for stay.
- alexsV3238OW (10/5): Crown Plaza great experience! - Great service at the pool with Ram and Mylene, lovely pool area and bar. Rooms are excellent and easily accessible around Dubai. Lovely Easter buffet on the Sunday with excellent food. Easily accessible from the airport with plenty of taxis at affordable prices.
- harpreetk647 (10/5): Brilliant stay in Dubai! - We stayed from end of March into the 1st week of April 2025. Upon check in we they had issue's finding our booking but that was the travel agents fault, they dealt with the issue quickly. We got given a smoking room but my family are non smokers, so we found it difficult staying in the room due to the smell. Next morning i asked to move rooms, they followed this through quickly and by 3pm that day i had changed my room. They really do care about your experience and try their best to make it as comfortable as possible. Breakfast was busy after 9am, so best to go earlier if possible. Breakfast was a good large spread, you will have plenty of choices, but as will most hotels by day 4 you are a bit bored of eating the same things. They did switch up some things, but it isn't as extensive as for instance a resort which will offer tonnes of choices. The rooms are cleaned daily to a high standard. Special shout out to Buddho who left my daughter little treats in the room, which she enjoyed. All the house keeping staff are warm and friendly and do a excellent job. The concierge are also amazing and highly professional. The hotel reception were always helpful with directions, or taxi bookings and advice, it is overall a very friendly team of staff who want to give you the best experience at the hotel. Hotel is near lots of local shops and restaurants so really convenient. Free shuttle goes to la mer beach, dubai mall and another mall nearby. This bus gets VERY busy, so its first come first serve! Would be good if they did a booking system for this as we found it to be a bit of a rat race as everyone tries to get a seat on that mini bus which can be difficult esp when you have young children. Everything else in terms of attractions, you'll have to get a taxi or use public transport.
- WorldInfluencer (10/5): Ginger Restaurant - It was an amazing Thai experience in the heart of Dubai at Ginger restaurant at Crown Plaza Jumairaha.The best noodles I have ever tried .The chicken and fish dishes were tender , juicy , and spicy in harmony , dissolving in my mouth like magic. The desserts were another dimension of the wonderful mouth treat I had .The chocolate brownies were a wonder of deliciousness. The cheese cake was a real joy while the cream caramel exploded with caramel flavours. I loved the setting ,the decoration ,lights ,seats, and food display were harmonious beyond words . The staff were really amazing .So friendly ,helpful, and professional . A special thank you goes to Wanrie ,Keylene ,Mahi ,Leilani ,Eva , Ivie , Mawan , and the amazing chefs ,Khemae and Chada. Highly recommended .
- Jesus (10/5): - We had a great time in this hotel, and the staff was friendly and helpful. The hotel was clean and not too busy. It had a great breakfast and many options to eat. Vallet parking is complimentary.
- haileyr593 (10/5): friendly staff delicious food - iftar with friends in cuisine restaurant, good ambience very friendly staff , specially ivie always smiling at us we feel so comfortable while enjoying the place and very delicious food well come again . i will recommend it to my friends very nice location
- 402mihirh (10/5): Superb Ramadan meal - Ivie was an incredible host and made us feel incredibly welcome. Amazing experience overall and service was good. Quality of food also stood out and the crowd was well managed. Hygiene and cleanliness was also well looked after with the team clearing tables with efficiency.
- mtk396 (10/5): BEST PLACE TO DINE - I highly recommend this place for anyone looking to enjoy a quality meal in a relaxed setting. Whether it's for a casual dinner or a special occasion, this place is sure to impress. I will definitely be returning soon! spl thanks to Ivie. She is very cooperative and professional
- Resort32065747841 (10/5): Best place to dine in - It was really good and i can say its a home away from home in terms of delicacy of food. Staff is very humble and very cooperative. Sply thnks to Ivie for making our experience more good. A must visit place. Located in a charming part of town, the ambiance was warm and inviting, making it the perfect spot for a cozy dinner. The menu offered a variety of delicious options, and I was impressed with the creativity behind the dishes.
- agustinaG95RP (10/5): Cuisine restaurant crown Plaza Jumeira - I've been there for my dinner cuisine restaurant I was alone but im not regret the food was amazing and a lot choices. the staff very accommodating especially to Ivy she's kind and very approachable and always smiling. The service was fantastic I will recommend to all my friends. I will come there soon before Ramadan finish. Thanks a lot.
- Anna (10/5): - I love this hotel very much!
- MINSUNG (10/5): - confortable stay and good access to main areas as the beach or Dubai mall via shuttle bus
- Sathish (10/5): - Pool is nice, and pool bar is pretty good. Steam room and Sana excellent. Good service and good restaurants. I highly recommend this.
- Milonja (8/5): - Godt hotel med gode restauranter. Venlige og hjælpsomme personale. Bus til stranden og i byen.
- KISEONG (10/5): - business 출장에 작합한 호텔 입니다
- Milonja (10/5): - Vi kunne godt lide område med mange spisesteder og gode faciliteter på hotellet. Det er stor swimmingpool, sauna og træningslokale. Personale er venlige og hjælpsomme. Det er stort hotel og det kommer mange mennesker. Det er bus til stranden og tilbage. God morgenmad med alt muligt og mulighed for at spise godt på de forskellige restauranter på hotelområdet. Alt i alt en god oplevelse.
- Amjad (8/5): - Overall hotel is very good , location , rooms are good . We had two rooms one room did not have a safe , I went down to front desk and they promised that they will get safe for the room but they never brought a safe . I had to carry my passports with me all the time . Not sure why they don't provide the safe in each room .
- Bassem (10/5): - Exceptional
- Satoshi (4/5): - リノベーション中途のことにて朝8時頃から夕方18時過ぎまで終始騒音に加え、真横にモスクがあるので朝5時過ぎから大音響のお祈りが聞こえる。 少なくともリノベーションが終わってからの宿泊をお勧めします。 ホテル自体は、部屋、スタッフ、朝食とも上質で他のクラウンプラザ同様でした
- Simon (10/5): - Very smart shiny hotel with lovely rooms and great to have a big bath (which could have done with some soap more accessible). The bar restaurant was favoured by me ahead of the Asian restaurant. Breakfast buffet was spot on (didnt spot any jam). Very well furnished and pleansant pool area together with an attentive bar. To reach attractions taxis or uber are easy and cheap to get which was handy as reception advised that was better than using the metro. Supermarket nearby. Highly recommended high end hotel.
- Barissanajah (10/5): - Amazing
- Diana (6/5): - Nice clean hotel, good size room and housekeeping. Restaurant was average, evening service not great - average food and no staff to help
- Jasper (10/5): - good
- Abdullatief (4/5): - Weak wifi signal. Small swiming pool. I stayd in 1st floor room 161. I can hear my neighbours. Night club in same bulding loud i cant sleep . Start from12 am-4 am. First and last visit. Bar was ok. Service at the bar is good. Mr edwardo the bar manager was frendly and hard working man. Food is over priced all over the hotel.
- nathalie (10/5): - Great staff
- Ugur (6/5): Juste le nom ! Rien de spécial - Hôtel dans l'ensemble correct mals Un service pas de game ...
- Jonathan (8/5): - Hotel good value for money friendly staff keep away from tour operator book family hot air ballon ride promised every day to go then when I ask for refund my 5000 AED she said it would take many weeks for me to get it back. In other words we been ripped off.
- Mery (10/5): - Very recommend this place
- FRANCOIS (10/5): excellent hôtel - Hotel refait à neuf. Excellent service, chambre, petit-déjeuner…. Bien situé. Excellent pub anglais. Putu vous accueillera avec professionnalisme
- Pedro (10/5): - Their staff is amazing. Very friendly
- luis enrique (6/5): - Me toco en un piso de fumadores y olía pesimo
- Egemen (10/5): - Nice
- Oscar (2/5): - Rented 2 rooms and they couldnt find our reservsgions. Even with itinerary numbers. Bad service.
- Roland (10/5): - Schönes Hotel mit modernen und großzügigen Zimmern
- Andrew (4/5): A hotel lacking class, with poor service - I have stayed in many Dubai hotels and to be honest there are not many bad ones. But this pace had a 8.6 rating and price looked ok. The rating was massively flattering. Customer service was nearly rude, I seemed a nuisance. I was asked to pay my bill at the end of the say and they did not believe I prepaid via Hotels.com. many hand cleansing stations were empty 1. Hotel lacked the class of every other hotel I've stayed in in Dubai. May other hotels to pick, don't stay here if you want good service & luxury
- Rasheed (10/5): - Overall it was very comfortable and memorable trip. Will go back again and again. Highly recommended
- Gonul (2/5): ARNAQUE ATTENTION - Je déconseille cet hôtel faite très attention test pcr demander quelque jour avant on nous dis 100 aed par personne et le jour même 200 aed on nous a demander par personne, et on as pris l’avion sans test on les a jamais reçu je pense que c’est un coup montée de l’hôtel avec l’infirmière un arrangement entre les deux pour arnaquer les clients, on avais notre vol a 2h50 le réceptionniste apart nous dire à 1h du matin qu’il fallait payer un test plus chère pour avoir les résultats rapidement la blague nous avons payer le plus chère du secteur de dubai. Test fait à 8h du matin on nous as dis 10h les résultats et 24h sont passez toujours rien, nous avons envoyer un mail à la dha, a fuir c’est une équipe montée. 2 eme point nous avons demander une chambre fumeur lors de la réservation sauf qu’on se rend compte que ce n’étais pas une chambre fumeur donc tous les jours nous la réclamons et on nous dis que le lendemain la chambre sera dispo sauf qu’on as rien eu vraiment déçu, contacter à plusieurs reprise hôtel.com qu’il n’on même pas pris le temps de répondre, 1er et dernière pour moi les 2 (hôtel + site ) le seul point positif c’est le service voiturier eux on étais au top du début jusqu’à la fin!!
- Marion (10/5): - Excellent ! Very good I will come back
- Phillip (8/5): Stay here - Great hotel very clean just been refurbished great staff ideal for business district
- MICHAEL (10/5): Great stay in Dubai .. - It was a nice and enjoyable stay..all rooms are new decorated and the pool on the top floor is never crowded. The Asian restaurant has great food and a special thanks to Tia for a perfect service. Nearby the hotel you also find many restaurants, a small mall with several shops etc. The hotel has a perfect location.
- Verified traveler (10/5): Brand new - Hotel incorrect on Google maps which was annoying. Otherwise a great stay in a brand new/refurbished hotel
- Jorge (4/5): - The Location is not good, the hallway of the room smells like cigar, the hotel is undergoing renovation and you can hear some noise. We arrang
- Cindy (10/5): - Very nice hotel for the price!
- Rahul (2/5): - Terrible. Stay far far far away from the Crowne Plaza and the IHG group. The location for the property is wrong, there is no parking included as they make you use public parking and worst of all when I showed up to the property I was told they were fully booked (after having a confirmed reservation and calling in earlier in the day) and that I had to go check into a property over 30 mins away. Just simply atrocious.
- Christophe (10/5): Great Service, professional and friendly Staff - - Great place to stay! Yasmine at the front desk, Ei Ei Tahn at the restaurant with alex, and Neldie as manager were great profesionnal. So helpful, kind and attentive. Great hotel pros! give them a raise! I recommend stay there. Quiet, away from busy Dubai but still close to everything. Address on Hotels.com is wrong, be aware.
- Geoffrey (10/5): Good value for money - Great value for money. Hotel a Pub,,pool,,and they are renewing all rooms. Staff is good and very accommodating. Had problems with Hotels. Com during my booking process,,but the Hotel is very good!
- Christophe (10/5): Great Hotel, Wrong location and address from Hotel - Attention: the address and location on the map from Hotels.com is WRONG! This hotel is not located across the street from World Trade Center but the real address is 2B street 155. Hotel is great; clean, spacious, beautiful room, and staff is super nicer and attentive to your needs
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