Palazzina Grassi
Location: San Marco 3247, Venice, VE, 30124, Venice, IT
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Discover the enchanting charm of Venice at Palazzina Grassi, where luxury meets comfort in the heart of the city.
Spectacular Rooftop Views
Unwind on our stunning rooftop terrace, offering breathtaking views of Venice, perfect for a sunset cocktail or simply admiring the skyline.
Culinary Delights
Savor exquisite Italian cuisine at The Restaurant, coupled with a lively bar/lounge. Enjoy the convenience of room service or indulge in a delicious continental breakfast daily.
Comfort and Convenience
Relax in one of our elegantly designed guestrooms featuring modern amenities like minibars, espresso makers, and complimentary Wi-Fi, ensuring you feel right at home.
Book your unforgettable stay at Palazzina Grassi today and immerse yourself in the magic of Venice!
Important Information
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Front entrance ramp
- Proposal/romance packages available
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Concierge service
- Wheelchair accessible
- Elevator
- Free airport transportation
- Breakfast available (surcharge)
- Library
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Smoke-free property
- Tours/ticket assistance
- Rooftop terrace
- Airport transportation - pickup (surcharge)
- Couples/private dining
- Proposal/romance packages available
- Banquet hall
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Food and water bowls
- Accessible shuttle
- No accessible shuttle
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Deluxe Room, Terrace
1 King Bed
323-sq-foot room, furnished balcony/patio with city views
Internet - Free WiFi
Entertainment - 25-inch LED TV with digital channels
Food & Drink - Espresso maker, minibar (fees may apply), room service, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathrobes, slippers, and a hair dryer
Practical - Safe, free newspaper, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Heating
- Slippers
- Bidet
- Terrace
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Furnished balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Local maps
- Electrical adapters/chargers
-
Deluxe Room
1 King Bed
312 sq feet
Internet - Free WiFi
Entertainment - 25-inch LED TV with digital channels
Food & Drink - Espresso maker, minibar (fees may apply), room service, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathrobes, slippers, and a hair dryer
Practical - Safe, free newspaper, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Heating
- Slippers
- Bidet
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Local maps
- Electrical adapters/chargers
-
Suite (Grand Canal)
1 King Bed
646 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 25-inch LED TV with digital channels
Food & Drink - Espresso maker, minibar (fees may apply), room service, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathrobes, slippers, and a hair dryer
Practical - Desk, safe, and free newspaper; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Heating
- Slippers
- Bidet
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Separate sitting area
- Room service
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Local maps
- Electrical adapters/chargers
-
Junior Suite
1 King Bed
377 sq feet
Internet - Free WiFi
Entertainment - 25-inch LED TV with digital channels
Food & Drink - Espresso maker, minibar (fees may apply), room service, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Heating
- Slippers
- Bidet
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Local maps
- Electrical adapters/chargers
-
Signature Suite (Grand Canal)
1 King Bed
743-sq-foot room with canal views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 25-inch LED TV with digital channels
Food & Drink - Espresso maker, minibar (fees may apply), room service, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathrobes, slippers, and a hair dryer
Practical - Desk, safe, and free newspaper; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Heating
- Slippers
- Bidet
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Separate sitting area
- Room service
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Local maps
- Electrical adapters/chargers
-
Junior Suite with terrace
1 King Bed
377-sq-foot room, furnished balcony/patio with city views
Internet - Free WiFi
Entertainment - 25-inch LED TV with digital channels
Food & Drink - Espresso maker, minibar (fees may apply), room service, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathrobes, slippers, and a hair dryer
Practical - Safe, free newspaper, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Heating
- Slippers
- Bidet
- Terrace
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Furnished balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Local maps
- Electrical adapters/chargers
-
Superior Room
1 King Bed
213 sq feet
Internet - Free WiFi
Entertainment - 25-inch LED TV with digital channels
Food & Drink - Espresso maker, minibar (fees may apply), room service, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathrobes, slippers, and a hair dryer
Practical - Safe, free newspaper, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Heating
- Slippers
- Bidet
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Local maps
- Electrical adapters/chargers
-
Suite (Rooftop)
1 King Bed
484-sq-foot room, located on the top floor, furnished balcony with city views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 25-inch LED TV with digital channels
Food & Drink - Espresso maker, minibar (fees may apply), room service, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathrobes, slippers, and a hair dryer
Practical - Safe, free newspaper, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Heating
- Slippers
- Bidet
- Terrace
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Separate sitting area
- Room service
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Local maps
- Electrical adapters/chargers
- Location - top floor
-
Suite (Attic, Grand Canal View)
1 Queen Bed and 1 Double Sofa Bed
320.2-sq-foot room, located on the top floor, canal views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 25-inch LED TV with digital channels
Food & Drink - Espresso maker, minibar (fees may apply), room service, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathrobes, slippers, and a hair dryer
Practical - Safe, free newspaper, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Heating
- Slippers
- Bidet
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Separate sitting area
- Room service
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Local maps
- Electrical adapters/chargers
- Location - top floor
-
Family Suite
1 King Bed and 1 Double Sofa Bed
591 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 25-inch LED TV with digital channels
Food & Drink - Espresso maker, minibar (fees may apply), room service, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathrobes, slippers, and a hair dryer
Practical - Desk, safe, and free newspaper; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Heating
- Slippers
- Bidet
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Local maps
- Electrical adapters/chargers
Guest Reviews
- uwe (3/5): Man sollte sich besser ein anderes Hotel aussuchen für günstigeren Preis - Das einzige, was uns gefallen hat, war die Lage Unser Aufenthalt in diesem angeblichen Fünf-Sterne-Hotel in Venice war leider eine große Enttäuschung. Das komplett weiße Doppelzimmer wirkte durch die zahlreichen mannshohen Spiegel eher erdrückend als stilvoll. Hinter einem Vorhang befand sich zudem ein schrillgelbes Baukastensystem, das überhaupt nicht zur übrigen Einrichtung passte. Auch das Badezimmer war zwar groß, aber mit seinem ungewöhnlichen Wasserhahn und dem sehr eigenwilligen Waschbecken eher unpraktisch als luxuriös. Besonders enttäuschend war, dass weder Seife noch hochwertige Duschartikel vorhanden waren – für ein Haus mit diesem Anspruch absolut unverständlich. Dazu kam, dass das Zimmer unangenehm kalt war und sich die Klimaanlage beziehungsweise Heizung nicht vernünftig regulieren ließ. Das Frühstück war leider ebenfalls weit entfernt von dem, was man in dieser Preisklasse erwartet: abgepackte Butter, Marmelade in kleinen Portionsgläsern, aufgebackenes Brot und sehr überschaubare Auswahl. Der zum Ei bestellte Schinken war zudem komplett verbrannt. Insgesamt hatte das Ganze eher den Eindruck eines einfachen Drei-Sterne-Hotels zu Preisen eines Luxus-Hotels. Für uns definitiv kein Hotel, das wir noch einmal besuchen würden – und auch keine Empfehlung für Reisende, die in Venice Wert auf Komfort, Qualität und echten Fünf-Sterne-Service legen.
- Aleksandr (8/5): -
- Claudia (10/5): -
- Donatomarco (9/5): -
- Susan (10/5): Short but sweet! - Lovely place. The people were exceptional. Venice is beautiful! Nothing!
- Elizabeth (10/5): Gorgeous Boutique property! - Beautiful boutique hotel with a delicious generous breakfast. Loved the robes and comfortable bed. The staff were wonderful and it's quite elegant. The room was a bit small for us. The beds and bath were fantastic but there was only one place to put a carry on out and access clothes unless you unpacked your items.
- Séverine (10/5): -
- 561d89f400c97061cb58277224bd65b4 (10/5): -
- eaac074a849a72a99a4a3f6df67d0d2f (9/5): -
- Carla (10/5): -
- Maria (10/5): -
- Emmanuelle (10/5): -
- Antonija (10/5): -
- Chiara (9/5): -
- Nadine (10/5): -
- Paul (10/5): -
- Hans Friedrich (9/5): -
- Eva (7/5): - Sauber, stylisch, modern, die Einrichtung….. Toller Mix&Match,….geniale Kunst, zuvorkommendes und unglaublich freundliches Personal,….stets bemüht alle Wünsche zu erfüllen Zuviel Spiegel in den Räumen, zu wenig Ablagen fürs Gepäck und die Technik im Zimmer überfordert etwas
- Q5671MHirenet (10/5): Wonderful Hotel Experience! - Beautiful hotel and great location. The staff was friendly, helpful and provided exceptional service. We had a wonderful experience and highly recommend this hotel.
- Shoshanna (10/5): -
- helene (10/5): -
- Eliane (10/5): -
- roee (10/5): - Great Hotel mostly recommended Everything was beyond expectations.
- Luca (10/5): -
- Ann4T (10/5): Gem in a quiet side street. - This hotel is amazing. The rooms are beautiful and the family room with two separate bedrooms and bathrooms was such a treat. All the staff were so attentive and helpful. Lovely breakfast. Nothing was too much trouble for the staff - one of the best hotels we have been in. A very peaceful location but very close to the main attractions in Venice.
- Claas (9/5): - Really friendly people offering a great service! From our room we could not see the water.
- Vanessa (9/5): Top - Le personnel la déco très originale le ptit dej .. Un peu trop de miroir dans la Chambre 🙈
- Dmitry (10/5): -
- Andrea (10/5): Venedig pur im Designerhotel - Wunderschöne designtes Hotel in bester Lage. Sehr freundliches Personal und tolles Frühstück. -
- Glenn (10/5): - Great service + location
- John (10/5): Great city centre hotel. The staff there looked after us so well. Would love to go back. - Great location, excellent staff, really comfortable, brilliant service. Nothing
- Juan Martin (10/5): -
- Jean marie (10/5): -
- C6820BAjohnp (10/5): Fantastic city centre hotel - I’m so pleased my wife and I chose to stay at the Palazzina Grassi for our first trip to Venice. Right from arrival our experience has been first class. The reception staff were excellent and so helpful and welcoming, our check-in process couldn’t have been easier, the room is delightful, comfortable and well equipped and the breakfasts are so much better than the average hotel. Finally, the barman who made our cocktails each evening could not have been nicer or done more to make sure we had exactly what we wanted. This is one of the best hotels I’ve stayed in and I would strongly recommend it to anyone coming to Venice.
- Francesco (10/5): -
- Tom (10/5): - Fantastic hotel and staff. We loved our stay here
- Sissy (10/5): -
- Shuaib (9/5): -
- Sandra (10/5): -
- wallace (9/5): - The staff. Friendly but professional. A comfortable, refined experiencd. There was not anything not to like.
- Tobias (9/5): -
- dagmar (10/5): Herzlich willkommen gefühlt und alle Wünsche sind erfüllt worden - Außergewöhnliches Hotel top gelegen Alles zu unserer Zufriedenheit es gibt nichts negatives
- Adam (10/5): -
- Bruno Forzza (10/5): -
- Stephanie (10/5): Beautiful, friendly and lots of fun! - The staff were so friendly! They really made our stay so special. Nothing it really was a perfect stay!
- Vsevolod (10/5): - All good as usual Nothing
- Universe0202 (10/5): Epitome of elegance - I found the epitome of elegance in the boutique hotel of Venice, Palazzina Veneziana. Everything was marvellous, from the unique interior design by renowned architect Philippe Starck to the quality of the sheets, the warmth of the staff, and the memorable views of the boats passing by… we made it a tradition to spend at least a night there every year, as should every Italian citizen and newcomer to Italy. Love the place!
- privat (10/5): Venedig zu Silvester - Die Lage des Hotels ist fantastisch, da man wirklich sehr viele Plätze gut zu Fuß erreichen kann! Außerdem liegt es sehr ruhig, nachts ist kein Lärm zu hören! Sehr hervorzuheben sind die 2 besonders freundlichen Damen beim Frühstück und Signore Michele, danke für alles!! Eine Flasche Prosecco am Zimmer, die Sauberkeit, die Qualität des Frühstücks sensationell...hier läßt es sich gut leben!! Die Heizung im Zimmer war leider 4 Tage lang defekt, es wurde uns am letzten Abend ein ektrischer Heizstrahler ins Zimmer gestellt und ein Zimmerwechsel angeboten, der sich aber für 1 Nacht für uns nicht mehr auszahlte
- Julia (10/5): -
- Giacomo (9/5): -
- Antonio (9/5): -
- Sharon (10/5): - We stayed 3 night in a family suite with two singe rooms and two bathrooms. The rooms are spacious, comfortable and clean. The staff is nice and hospitable. Breakfast is awesome. We enjoyed our stay. ACTV schedule to stop at the port is different at night.
- Miguel (10/5): -
- Ben (9/5): -
- Giulia (10/5): - An absolute gem, in a quiet area of Venice. Will surely be back
- jehiel (10/5): - Établissement exceptionnel, très accueillant, situation idéale service impeccable, hâte d'y retourner rapidement
- Daniel (10/5): Amazing Christmas holiday! - The chic interior styling complements the traditional exterior. Location is great and arriving by water taxi to the dock of the hotel was amazing! Quite hot in the room even with the air on on.
- 990msb (10/5): Outstanding Stay - We had a wonderful experience at this hotel. The staff, rooms and food was exceptional. The atmosphere was realaxing, refined and we loved the design!
- vittorio (10/5): -
- Tomasz (10/5): Everything amazibg! -
- Tomasz (10/5): Piękne wnętrza i fantastyczna pomocna obsługa. -
- Zeynep (9/5): -
- Hockemeyer (10/5): -
- luca (9/5): - Posizione, arredo, design, ristorante eccezionale
- CribLife (10/5): A beautifully chic Venetian escape - The moment we were picked up by the water taxi at the train station and taken straight to the hotel’s private dock, the stay already felt special. The team personally looked after us throughout, and the boutique charm of the property delivered everything you’d expect from a chic Venetian palazzo. The location is absolutely perfect — tucked into a quiet corner with a taqueria nearby, yet just a quick walk to both San Marco Square and the Rialto Bridge. The area is dotted with lovely shops, restaurants, and places locals actually enjoy. We truly wished we had stayed an extra night. A wonderful experience and highly recommended for anyone visiting Venice.
- Keli (7/5): -
- Christopher (9/5): -
- Vishalverma080479 (10/5): Polite, friendly and superb services. - Refined, high quality and friendly hotel, comfortable stay with excellent services. I would stay again
- tunto2025 (10/5): Great stay in a lovely hotel - This is a very nice hotel but what made a big difference was a really excellent staff. They were extremely polite, helpful and kind which made our stay particularly pleasant
- caroline (10/5): Un séjour très agréable à Venise - L’emplacement proche d’un embarcadère et le personnel très professionnel. Les chambres sont un peu petites.
- Nada (9/5): -
- 676lynnw (10/5): Fabulous five star Venetian hotel - This hotel was a special unique experience. Everything was top notch, from the service to the comfort and cleanliness of the room (we even had our own private terrace patio!) to the food. The staff was so warm welcoming and helpful. Our every whim was catered to. Our stay at the Palazzina Grassi will be a big part of our wonderful memory of our Venetian weekend.
- Swana (9/5): -
- vivian (9/5): a wonderful hotel experience - gorgeous decor and great staff there could have been drawers for items that you wouldn't hang in a cupboard
- Francesca (10/5): Sempre una garanzia. Il nostro albergo preferito di Venezia - Boutique Hotel sempre splendido sono 15 anni che ogni volta che siamo a Venezia soggiorniamo qui. Camere impeccabili. E servizio eccellente. Mio marito è allergico al lattosio e abbiamo chiesto di avere del latte per intolleranti, all’arrivo ci hanno fatto trovare il latte burro senza lattosio e cornetti vegani. La nostra camera purtroppo aveva un problema con il condizionatore ci hanno subito cambiato la stanza con due Junior, ancora più belle e spaziose. Voto 10 come sempre. Assolutamente tutto perfetto
- Anne (10/5): - great hotel. The location was fabulous and the staff were very welcoming and gracious
- Günther (10/5): Stylisches Hotel, perfekt für Verliebte - Sehr schickes, stylisches kleines Hotel. Die Zimmer sind besonders Verliebten zu empfehlen. Sehr gute Lage, Nähe Accademia bzw Sant Angelo, wenn es um den Wasserbus zum Flughafen geht. Bequeme Betten. Da gibt es nichts zu Meckern
- Seaside800805 (10/5): Until we meet again Palazzina Grassi XOXO - I must admit I am a hotel snob when I travel. The hotel is as much of the total experience as the places I visit. From the moment I booked to arrival and departure the experience was top notch! The hotel staff are the best in the business, I have never felt so taken care of and I have stayed in many 5 star hotels all over the world. We arrived to warm greetings and immediately were checked in and taken to our petite but absolutely luxurious rooms!! Each morning we were greeted by our names and served the most wonderful breakfast and each night we spent hours at the bar with two amazing bartenders who mixed some of the best old fashions and aperol spritz we have ever had. The front desk staff booked water taxi services for us which arrived at the hotel dock and seamlessly took us where we needed to go. I absolutely cannot describe how wonderful our stay was in such a short review. We will be back.
- Vanessa (10/5): Brilliant - The property was excellent it was clean, chic, with a very classy vibe to it. The staff couldn’t have been more friendly and helpful.
- Paul (10/5): - It was beautifully decorated, unique and the staff was excellent.
- SKWLovesTravel (10/5): A Special Place - From the moment we arrived, we were welcomed with such kindness. Everyone went out of their way to make our stay special, with warm greetings and thoughtful touches throughout. The furnishings were whimsical and cool, which made everything even more memorable. It truly felt more like staying with family than just a hotel.
- Lars (9/5): -
- Bradley (10/5): - The property is stunning but the staff is what sets this hotel above all the rest. From pre-arrival to check out the staff was over the top! I can’t say enough about the service. Can’t wait for my next visit to this fabulous property.
- TYLER (10/5): - Great location, and all of the staff were friendly, helpful and attentive!
- Jessica (10/5): Excellent staff - Staff was excellent’ they all went above and beyond! I am so impressed with their customer service skills. Every one we encountered took the initiative to make sure our stay was perfect! Thank you all!
- Yong (9/5): - private water taxi stop at hotel too noisy due to the Venice Arts Festival no space to put 2 big suitcases
- Vlastimil (10/5): - It was a wonderful property. Easy to get to by water taxi or by water bus. Very friendly staff and concierge. Very clean rooms and close proximity (walking) to almost anything you need! Highly recommend
- Enrico (10/5): -
- Zenia (10/5): -
- Pit (10/5): Traumhaft!! - Traumhaft schönes Hotel 🏨 mit moderner Einrichtung. Tolle Lage Sehr nettes zuvorkommendes Personal! Top!!! Alles bestens!
- Janice (10/5): - The hotel is beautiful but the staff was fabulous! Many thanks for all your help!
- sylvain (10/5): Très bon hôtel bien équipé - Agréable accueil Lit confortable La terrasse privé au soleil Petit déjeuner varié et très bon Équipement de la salle de bain au top Grand choix de savons… Votre bateau taxi pourra vous déposer devant l’hôtel Franchement rien .. l’offre taxi aéroport : très cher
- Robert (10/5): -
- Michaela (10/5): -
- Kazuma (9/5): 忘れられない経験 - スタッフにおすすめしてもらったレストランがとても良く素晴らしい経験ができた。全般的にサービスは、一流。
- 篠原 (10/5): -
- juliel166507 (10/5): Amazing hotel, 5-star staff! - Beautiful hotel with an exceptional staff! Our water taxi dropped us off at the entrance of the hotel - so special! - and the staff provided 5-star service from the moment through our departure. Their kindness and attention was so appreciated. The rooms are beautifully appointed and the restaurant/bar and terrace were perfect areas to begin and end our days. We also loved that the hotel was tucked away in a quiet part of the city but only a 10-15 minute walk from shopping, restaurants and St. Mark’s Square.
- krisseydeck (10/5): - We LOVED this hotel for so many reasons: 1) it's clean, comfy, beautiful, spacious, bright 2) beds are the most comfortable of any hotel we've stayed in Italy 3) the lounge/restaurant/bar is amazing - Michaele and Felipo are just fantastic - as is the food/bevs served 4) location was perfect 5) front desk referred me to Chiesa di San Salvador for the most incredible Catholic mass ever 6) the staff/service was top notch - second to none. We would stay here again and again! Thank you to all for such a memorable stay - we cannot wait to come back!
- I9342DXjohnh (10/5): A gem of an hotel … - This hotel is wonderful in many respects. The pre-arrival communications were excellent and our greeting on arrival by boat made us feel super welcome. And the staff were all wonderful throughout the short stay. The property is well located in a slightly quieter part of Venice, which is a very easy walk to all the main sights. We appreciated the location greatly. The hotel is immaculately well presented. Clean, well maintained and really cared for. A delicious breakfast too. Starck’s design vernacular really lends itself to Venice and its glass. The room, with terrace, was really lovely. The only slight negative was a mattress that felt below the quality of the property. It felt cheap, tired and lacking support. But overall, a really excellent stay.
- Inessa (10/5): - Great customer service! Beautiful hotel
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