Numa Milan Camperio
Location: Via Camperio 9, Milan, MI, 20123, Milan, IT
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Discover the charm and elegance of Numa | Camperio Rooms & Apartments, perfectly situated in the heart of Milan.
Stunning Views and Relaxation
Enjoy breathtaking views from our terrace and garden, providing a serene escape amidst the vibrant city life.
Modern Comforts
Our 22 individually decorated rooms feature Smart televisions, espresso makers, and designer toiletries, ensuring every stay feels special and luxurious.
Convenient Amenities
Stay connected with complimentary wireless internet access, indulge in a daily continental breakfast, and take advantage of express check-in/out and luggage storage for your convenience.
Experience the best of Milan with just a stroll to iconic landmarks like Piazza del Duomo and Teatro alla Scala. Don’t miss out—book your stay today!
Important Information
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- A car is not required for transportation to and from this property.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - anytime
Check-out: 11:00 AM
Amenities & Facilities
- Express check-out
- Free WiFi
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Wheelchair accessible
- Elevator
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Front desk (limited hours)
- Express check-out
- Smoke-free property
- Express check-in
- Housekeeping on request
- Wheelchair-accessible spa
- Wheelchair-accessible pool
Rooms Available
-
L Studio with Kitchenette and Sofa Bed
1 Queen Bed and 1 Double Sofa Bed
431 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with satellite channels
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and espresso maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and climate-controlled heating
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Kitchenette
- Microwave
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Espresso maker
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Spices
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
XL Studio with Kitchen and Balcony
1 Double Bed
495-sq-foot individually decorated room with a balcony
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with satellite channels
Food & Drink - Kitchen with stovetop, oven, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and climate-controlled heating
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Espresso maker
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Spices
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
1 Bedroom Apartment with Sofa Bed
1 Queen Bed and 1 Double Sofa Bed
431 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with satellite channels
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and espresso maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and climate-controlled heating
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Kitchenette
- Microwave
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Espresso maker
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Spices
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Small Room - Single Bed
1 Twin Bed
172 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with satellite channels
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and climate-controlled heating
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Espresso maker
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
XL Studio with Kitchenette and Sofa Bed
1 Queen Bed and 1 Double Sofa Bed
452 sq feet
Layout - Bedroom and living room
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with satellite channels
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and espresso maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and climate-controlled heating
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Kitchenette
- Microwave
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Espresso maker
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Spices
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Medium Room
1 Queen Bed
237 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with satellite channels
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and climate-controlled heating
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Espresso maker
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Large Studio with Kitchenette
1 Queen Bed
344 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with satellite channels
Food & Drink - Kitchen with stovetop, microwave, cookware/dishware, and espresso maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and climate-controlled heating
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Microwave
- Private bathroom
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Espresso maker
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Spices
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Medium Room, Accessible
1 Queen Bed
334 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with satellite channels
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and climate-controlled heating
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Espresso maker
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
L 1 Bedroom Apartment, Sofa Bed - Duplex
1 Double Bed, 1 Double Sofa Bed and 2 Twin Beds
517 sq feet
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with satellite channels
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and espresso maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and climate-controlled heating
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Kitchenette
- Microwave
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Espresso maker
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Spices
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
XL Studio Kitchenette, Bathtub, Sofa Bed
1 Queen Bed and 1 Twin Sofa Bed
484 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with satellite channels
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and espresso maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, designer toiletries, and a shower/tub combination with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and climate-controlled heating
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Kitchenette
- Microwave
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Espresso maker
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Spices
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- maisone682 (10/5): Worth every penny. Perfect location. - Perfect location. Comfy and chill atmosphere. Clean big room. Easy access, classic interior but modern facilities. With breakfast and storage on site. Clean accommodation. Complete kitchen needs.
- suvenn2025 (4/5): Would NOT recommend - We booked two rooms for two nights. Other than the room and bathroom being clean - nothing worked! The safe did not work. The coffee machine did not work. We had to keep going down to reception to keep getting something done. Seemed like a show piece of amenities that did NOT work.
- R3483ZManneb (8/5): Central , clean , lovely old building which has been modernised - Location is superb - walking distance to duomo and many cultural areas . Setting lovely - courtyard, wide stone stairs inside , handy coffee shop in basement. All codes / communication. Worked well. Definitely recommend.
- Ortwin (8/5): Quite amusing central and well-serviced hotel - The set-up of the hotel is quite surprising. Non-standard rooms with a personal touch. Also rooms are large enough and equipped with a fridge and a coffee /teamaker. Large desk, nice chair, charming environment. I had trouble with getting to know how the lighting works. There are buttons for one and buttons for all the other ceiling lights. One is presented earplugs, but I didn't need them. The hotel is in the city centre but the noise outside during the night is limited to a single cleaning vehicle. Old-fashioned, antique looking bath room. The shower temperature was okay but could have been warmer. Breakfast is in a separate bar downstairs which is a nice environment, but service is a bit slow. On the other hand, they offer quite a good and safe, self-operating luggage storage where you have a seating area, toilets and coffee. Excellent when you arrive before your room is ready or you need to wait for transport. Though you get a access code upfront and it looks as if you need to do everything by yourself, the presence during the day of staff helps. It is certainly not an impersonal location.
- Stelioskal (10/5): Great stay! - It is a very nice and convenient place at an excellent location. The way it works is also very efficient and we had a great stay there!
- Stefan (10/5): - The staff manning the check in desk were very helpful. Room was very clean and modern. Because construction was going on nearby they even left us two bottles of beer in the fridge.
- farhadv66 (2/5): Unreliable Service and Extremely Poor Management – Avoid Numa Properties in Milan - In short: STAY AWAY. Could I give 0 or negative stars I would. Read for details: I stayed at two Numa locations in Milan (Loreto and Camperio), and the experience was deeply disappointing from start to finish. What began as a routine business trip turned into weeks of frustration, stress, and unfulfilled promises. At Numa Camperio, we suffered a COMPLETE POWER FAILURE on the first night, leaving my wife, our 7-month-old baby, and me without air conditioning, refrigeration, lighting, or even the ability to boil water. Despite multiple assurances from the staff that we would be relocated, no solution was provided, and we were forced to stay another night under uncomfortable and unsafe conditions. What made matters worse was the way Numa’s management handled the situation afterward. Although compensation and refunds were agreed to both verbally and in writing with the staff at Camperio, the company repeatedly changed its stance, delayed responses for weeks, and even altered the booking check-out date in their system—reducing the number of nights to be refunded. This was later dismissed as an “error,” but it showed a disturbing lack of transparency and accountability. I have exchanged nearly 40 emails and spent more than 3 weeks trying to get Numa to simply honor their own commitments. Their customer support team was inconsistent, inefficient, and dismissive, offering apologies instead of solutions. Even after escalating to management, the issue remained unresolved for far too long. In summary, Numa’s operations and customer support are poorly managed, and they fail to deliver the reliability one expects from a professional hospitality provider. Guests should be aware that in case of any issue—technical, operational, or managerial—you will be left on your own. I would strongly advise against booking with Numa unless you are prepared to deal with a lack of accountability, slow communication, and promises that may not be kept.
- Sally (6/5): - I was traveling solo on business so for the price and location it was worth it. However, if I thought I was going to Milan for a romantic excursion or family getaway, I would’ve been deeply disappointed. If you are a finicky traveler don’t go, but if you’re someone who considers a hotel room just a place to pop down and sleep until your next excursion then this is a great place for you.
- Darlene (10/5): - Excelente
- Cecilia (10/5): - Great location to stay in Milan. Close proximity to dining and shopping locations. The rooms are spacious with gorgeous decor. They have a laundry room which was a huge plus.
- Lama (10/5): - Great & convenient location
- Christine (10/5): - Great apartment right in the centre of Milan. Short walk to the cathedral and castle. Lots of bars, restaurants and shops nearby. If breakfast is added to the booking it’s served in the bistro downstairs. Loads of options. Very friendly helpful staff at reception. Would stay there again.
- Steven (10/5): - Construction across the street woke us up pretty early. Property is right in the middle of all the site's. Room could use an upgrade. Not a fan of the green carpet. They offer free laundry but the drier does not work so we had to hang our clothes off anywhere we could find. Good thing the room was large and had a balcony.
- Kenya (10/5): - Beautiful decor with close proximity to great shops.
- thibaud (10/5): - sublime
- jorge (10/5): - Very clean and well equipped rooms
- L5128QHronaldb (10/5): Simply great - Great place, comfortable and designed with taste, extremely well located. Very close to the center, duomo, restaurants etc.
- Tara (10/5): - Great location and beautiful old building nicely renovated
- Christian (10/5): - Everything perfect with the exception of a wrong pin to enter the apartment. We had to wait for 15 min.
- Carmela (10/5): - Secluded hotel near Duomo and main shopping and dining area. Room was huge with lots of space, including large bathroom and dinette area. We only spent a night but would definitely book again.
- Keith (4/5): - Nice location, but issues with cleanliness of the room (boogers smeared on the wall by the upstairs bed). AC was not cold enough. The bed was uncomfortable. We booked for three nights but left after two.
- Lauren (10/5): - The staff was so helpful, and available for requests, recommendations, and assistance throughout the day. The place was large and clean and quiet. My family of 4 was comfortable in one of the larger rooms and we will definitely be staying there again for our next trip to Milan. They also had a partner shuttle service (paid separately) that was very convenient and took us right to the hotel no problem.
- DORA (8/5): - Code to access hotel did not work, had to contact hotel several times. Overall a very nice room.
- Clara (10/5): - Great location, beautiful apt and easy check in. Will stay there again!
- Michael (4/5): - The door keypad doesn’t work properly. It took an hour to get in. There’s no phone signal at the door. There’s no wifi at the door. We only got in when someone else who lived in the building opened it. The not very helpful woman at the “reception” (a cheap office desk at the bottom of the stairs) gave us a new code, but had no idea we were at the door trying to get in. THe new code didn't work either. There is no elevator to the third floor where the room is located. There is no-one to help with heavy bags. The furniture in the room is dirty. We don’t want to sit on it because it’s stained (with what?). The curtains were moth-eaten and dirty. There are holes in them. A spider or some other bugs bit us both all over. The closets are disturbing. There was no plug in the bathroom sink. There was a sign warning us to open the windows when cooking in case we set off a fire alarm. We are afraid to cook. On day two the third code to the front door stopped working, so we were locked out again. I wish we hadn’t come here.
- Jeffrey (10/5): - Superb location. Capacious space. Friendly staff. Ease of use. Not luxurious but quite functional indeed. Would use again.
- Scott (2/5): - This is NOT a 4-star property. It is 2-stars at most. -Terrible customer service via phone - empty promises and insincere apologies with little to no follow through. -WhatsApp chat is with a chatbot only. So annoying! -Filthy walls that need scrubbing. The whole unit needs re-paint. Kitchen cabinets are scratched and dirty. Gross! -2 flat pillows on the king bed. If you ask for extra pillows, they won't deliver them until the next day! And - you only get 1 at a time. -No blackout shades on windows so when the sun rises, so do you! -Uncovered electrical outlets and junction boxes - unsafe! I have pictures to validate all comments above but this review page doesn't give me an option to attached them. Just finished 3+ weeks in Europe at only 4 & 5 Star hotels and this hotel was BY FAR the worst in every aspect. DO NOT book here. There are so many better options in the same location for the similar price. Don't make the same mistake I did!
- Deanna K (10/5): - Lovely.
- Tamara (6/5): - The property is absolutely stunning, but unfortunately, the bed was quite uncomfortable. While it’s labeled as a king-size, it’s actually two twin beds pushed together, which makes for a less-than-ideal sleeping experience. Hopefully, this can be improved to match the beauty of the place!
- Byron (6/5): - This is an older building in a great location. While the apartments are very roomy, we experienced plumbing problems in two apartments. They couldn’t fix the problem (no toilet flush) in the first one so we asked to be moved and luckily they had a free place. The people at the front desk are there from 8 am to 11 pm and did not seem to be well trained to help with the issues we encountered.
- Alexandra (10/5): - We stayed in a double room. The location was excellent, we could walk everywhere, saving so much time. The room was clean and larger than pictured. The shower was excellent and the bed was super comfortable. We would stay here again!
- Tiffany (6/5): - The property was very close to the metro station, and the room came equipped with all the amenities required, however both safes were unusable and the bedside lamp didn’t work and the property said they’d fix both the following morning and did not. There were laundry facilities onsite which was nice as they provided the soap as well, however the wall instructions for the washer were for a completely different machine. I would not stay again, but a big room, comfy bed, and if you need to eat in, they provided the essentials.
- Selami Ilgaz (10/5): - A/C system doesn’t work properly, the room’s temperature was too high and was not able to cool down. There are some other review about this subject too. Thanks.
- Selvi (4/5): - Two single beds put together is not a double bed Couldn’t find area to change towels. Lack of human interaction meant I couldn’t get coffee refills (human staff didn’t want to help me when I did see them) For the amount of money I spent, I didn’t think there was anything special to report from this experience Some clean towels and coffee and new bottles of water - really wouldn’t have hurt!
- Altug (8/5): - Location is very good
- Lynn (10/5): LOVE this apartment in Milan!! - What a fabulous apartment in a great location in Milan!! We had a king-sized bed and lots of space to spread out. We felt like royalty at this apartment and the staff was very helpful.
- Isabelle (10/5): Milano - It’s perfect! Very appreciated!
- Serge (8/5): - The only problem is the checkin process
- Sandra (10/5): - Very clean and quiet, walking distance to il Duomo and Castle. Would definitely recommend
- Nicole (4/5): - This hotel did not have hot water in the shower. No towels. Lockers not working and the AC went out. Nobody onsite to help with anything
- Marissa (10/5): - Helpful staff and perfect spot to stay near restaurants and main shopping street!
- Blake (10/5): - Such a cute hotel in a great spot! Super walkable and right near the metro. Must stay!
- Juan (10/5): - Great place to stay walkable to all majors sites. You will get a notice or what’s app stating they want your id to register. Totally legit
- Peter (8/5): - Lovely flat in close proximity to shops, restaurants and metro but everything was automated and it lacked human touch although host left us a lovely welcome basket of goodies.
- Paul (10/5): - Excellent place
- Lovie Jay (10/5): - Place is very nice and comfortable for 5-6 people. Loved the treats in their fridge. They have free locker storage in the building that is very useful.shopping and restaurants are literally few steps away. i would love to come back and stay here again
- Siomir (2/5): - AC not working and terrible support
- simonadS2621LC (2/5): When it’s 40 degrees with humidity and your AC is broken - I tried for two day to speak with a useless AI agent, trying to be modern.. to realize that this online no persons approach does not work!!! 5 stars? Unfortunately not even 2, when the AC broke down and you spend time and 20 emails and sms to be finally heard! It’s unbearable here… hoping that a technician(real human being) will save us soon…
- Nora (10/5): - Very cute place. Perfect location. Great communication. Loved it!!
- Anna (10/5): - this was perfect for our stay in milan! great location and easy instructions for check in and check out. the room was clean and tidy and adequate space for 4 guests
- Karina (10/5): - Very beautiful,, great location
- JING (4/5): - There were several issues 1, no baby cot set up as I requested, then they finally arranged it, no baby cot mattress, just back and forth for so many time to get it right, wasted my time. 2, aircon issue, the same, back and forth many times 3, the shower! The water was barely hot enough for us to take a shower, also we had to shower our 7 months old baby in lukewarm water. 4, the lockers for the luggages, a lot of them don’t work, when I contacted them, they were like, well we just do you a favour, I am sorry they don’t work. You can try other lockers around the area. 5, not easy to find as there is no reception.
- Eleanor (10/5): - LOVED the studio room we had that had a double bed, sofa, desk, and kitchenette! A great space for a 3 day visit. Also greatly appreciated the laundry room with free self service laundry. I had a question at one point and got a response within 10 minutes on WhatsApp from Numa, answering and resolving our question. We had a great stay!
- sanghee (4/5): Mosquito infestation - There were a lot of mosquitos in the room. We couldn't sleep a wink. We bought a spray and killed them but it seemed continuously to appear every night. There is no housecleaning at all during our 3 night stay. Emailed to request more towels but no response at all. Worst experience.
- Sharon (10/5): - nice location and spacious room.
- Alexander (10/5): - The hotel location is excellent: super close to the Castello and Duomo. Nice building. But they don’t clean the room during the stay. We couldn’t even get towels to be replaced. No formal reception either. You’re supposed to call someone, which maybe it works but it’s an extra hassle. For 3 night stay it wasn’t a big deal..
- Elnaz (10/5): - Great area, beautiful spacious room, definitely would stay here again!
- Pamela Sue (4/5): - While location and condition of the property was wonderful. There were questions about cleanliness as the unit was infested with mosquitoes. We had to buy insect repellant and sleep with it on, but even that was not enough. I had to find medications to treat bites, and assure bite-ridden kids for most of our stay. Additionally, it had reached the 80s that weekend, and there was no AC available. We are pretty disappointed in that regard.
- H8428XGsusanb (4/5): Good first trip, bad second trip. - The reason I booked this is I had stayed in 2016 and liked it very much. The location is quite good. However, this time my experience was quite different. No human present to assist whatsoever: only way to communicate was via text or email. The decor was exactly the same except extremely worn and tired: the walls were badly marred, lights in the bathroom did not work and were not fixed even though I asked. The only footstool in the TV area was broken. (It was replaced by two tiny cubes)The A/C was turned off, so the room was quite warm. No facility amenities like an ice machine. To their credit, there is a laundry. I could not recommend it.
- Andrea (10/5): - Amazing location, very clean and great communication. Electric car charge nearby but regular parking is challenging. I have stayed here 4 times and will always come back
- Julianne (6/5): - Only downside was stains on furniture/ carpet did not look clean. Also every night we had people wiggling the door handle to try to enter (maybe they thought it was their room) happened 2-3x every evening
- Marissa (10/5): - This place has plenty of room for 4 people. It is clean, safe and convenient. You can walk within 10 mins to restaurants, Duomo, and shopping.
- Verified traveler (2/5): Worst travel experience ever. - It took multiple attempts to scan the passports, second passport then required taking a photo, then uploading into their system. There is no one in the property when a problem. Room entry key code wouldnt work. No one to talk to. Requires calling a phone number that is answered by computer. Or entering into l WhatsApp which just comes back 'can you restate the question'. Do not stay there, you're on your own.
- Hilana (2/5): - The worst customer service, they locked us outside the property because I forgot to pay a 10 euro taxes, it was freezing and after midnight, they kept us outside for almost 1.5 hour, the lady I spoke to hang up the phone in my face, after getting inside there was no heat and cold water, I took a shower in cold water after freezing outside because we were locked outside, these people are a scam and I don’t recommend anyone to go there
- Brenda (10/5): - Great place to stay if you want to be near shopping and dinning areas.
- Frank (10/5): - Great
- Ramona (8/5): - Spacious rooms with comfortable beds but checking in was awful since there is no concierge desk. Took them 30 minutes to send me a code to open the main door while we waited outside in the cold. Servers at the cafe seem to know nothing about allergens either.
- oubi1 (10/5): Excellent hotel at a great location - We stayed here for 3 nights in Milan. Room was incredibly spacious for us 3. While one of the beds is a sofa-bed it was still very comfortable. The rooms are clean and spacious with a very complete kitchenette including hot plates and microwave. There’s enough space for a 3 person table without feeling cramped at all. I’ve lived in smaller apartments! Bathrooms are incredibly beautiful and fully loaded. There’s plenty of storage space around the room. Make sure you don’t forget anything! Although there’s no staff on the lobby the WhatsApp service of Numa is a breeze to use. They were always incredibly quick to solve all my questions or problems. For people booking through agoda or a different travel site: make sure you reach out to Numa on whatsapp directly on the day of the check in to get your entry code. I feel this should be more visible in their site, although it was not a problem for us having already stayed at Numa hotels before. Location is just perfect: a little out of the way from the touristic places so you can catch good rest (walks are not paper thin, rare in hotels around Italy, thanks!) you have to walk to get anywhere but it is a short walk (6-8 minutes) to a couple of metro stations and to the Milan cathedral/Vittorio Emanuel (10 min) My only suggestion would be to have more washer/dryers as it was hard to get some time to use them as it seems they use the same ones for washing hotel stuff.
- angelica (10/5): - Great Location, and a great place
- Gloria and Michael (8/5): - Great location
- Jose (4/5): - Pros, location. Cons, no cleaning service, the AC did not work.
- carmancw (8/5): great for couple or single - junior suite is very spacious. the self-check in very easy. helpful staff via whatsapp. very centrally located. all great. however, the only bathroom inside the ensuite bedroom may not work for some.
- Carmen Elena (10/5): - Amazing location, great staff. Super clean. A must in Milan
- CHRISTINE (10/5): Beautiful and great location in Milan. - Beautiful and perfect location in Milan. We had a great stay. Caution to remember to add ALL of the staying guests ID’s before your stay. This held us up a bit. Frustrating to be adding at the last minute with no wi-fi. You cannot get access info until all guests ID’s are added. Otherwise all good.
- Natalia (10/5): - Loved our stay decore of rooms very well though…close to attractions we wanted to visit.
- Richard (10/5): - Nice location near Duomo, LaScala and Castle. Clean interior with nice furnishing. Efficient remote check-in and staff very responsive communication through WhatsApp. Only negative is that someone tried to open our apartment door multiple times the first night and morning of the last day - quite scary.
- VMomofteens (8/5): Spacious apartment in safe/central location - Very spacious apartment (Maisonette) in a perfect and safe location with comfortable beds for our family. It is located off a side street so the noise was minimal but close to the metro, sites and shopping/restaurants. There was some sort of air conditioning system that worked fine. Also, safe too because your entry code is needed at the main street door, building door and apartment door. We appreciated having a washer/dryer in the building. (Tip: use 30-minute wash as regular wash took 1.5 hours and dryer doesn’t really work so plan to hang clothes in apartment). We wouldn’t recommend the breakfast though – it looked like pastries, etc. were left out for the week. Yes, the rooms/appliances are a bit dated and we knew there wouldn’t be daily housekeeping. However, the spaciousness and ability for my kids to have their own beds/little area outweighed these minor issues. We would definitely stay here again.
- enes (10/5): You will be surprised - My wife was afraid of the self check in and check out but Everything was great I truly regret my past trips to Milano not staying at Numa Highly recommended
- LesleyConsani (2/5): This is NOT a 4* hotel. It is a badly serviced airbnb - DO NOT STAY HERE! I stayed here twice before when it was a lovely welcoming Italian hotel. Now it is a sterile bunch of rooms (coffee facilities for 1 day but nothing else) with NO reception, NO room cleaning and a bunch of lies about service on their website. Want your towels changed? Add an extra €45 a day. How about a clean, or more coffee? Add €45 a day. Ask for assistance from their so called on-line service and you are given meaningless platitudes of no assitance. They have made a mockery out of Italian hospitality and offer no extra employment and rip one off if you need any extras. The world does not need business models like this. AVOID
- Camper43501852806 (2/5): Overpriced Airbnb with no facilities pretending to be a hotel - DO NOT STAY HERE!!! Their website LIES!!! An extra €45 for a towel change or room clean. I stayed here twice before when it was a lovely central hotel. Now it has NO reception, NO room cleaning AND no facilities at exorbitant rates. They have ruined Italian hospitality and turned this place into a sterile hostel. They lie on their website about wonderful service! Try ask their anonymous staff about anything and you are sent meaningless platitudes which solve no problems. Do you want your towels changed? Add another €45 per day to your cost. They make a mockery of Italian salaries too. DO NOT SUPPORT THIS PLACE
- Verified traveler (10/5): Great stay - When the shower got clogged, they were very fast to respond. The place is very well located, with great options for food around. Definitely recommend. Only downside is there is only one cleaning if you're staying 8 nights or more, and no cleaning at all if less.
- nicolaaX9946DY (4/5): No hot water until 7am - There is no reception or personnel present at this hotel. Instead, everything is robotically dealt with via Whatsapp chat. When we complained about there not being any hot water available in the early morning (the hot water comes on at around 7am), we were constanty contradicted and told that there is in fact hot water during the day. Like that's any use if you have an early start. We couldn't have a hot shower in the morning until 7am, which was a major inconvenience to our holiday plans. The virtual personnel will make you feel like a liar, and no effort is made to help you out. We had also requested an early check-in well ahead of our arrival, but we were instead made to wait in the lobby for four hours with our luggage (they don't have proper luggage storage save for a few school lockers) in a freezing cold living area. A mediocre hotel concept for an astronomical fee. Total scam.
- Ashwin (10/5): - Good stay with kitchen and right on Milan center. Communication was good and the self check in was smooth.
- Miltos3 (8/5): I would definitely recommend it to someone - I searched a lot for a room in Milan, it is an expensive city. I chose Numa in Camperio and I feel I did the right thing. I can't really understand the negative reviews. The location is simply UNBEATABLE and super safe. The room was spacious (we stayed in the intimate suite which we found in a nice offer via Tripadvisor), the bathroom was unbelievable, nice bed, kitchen with everything you might need, coffee, some snacks and refreshments for free, big tv, the A/C was working perfectly and above all, it was really clean! Additionally, you can store your luggage for free as there are lockers until 20:00 each day! I don't give 5/5 because it would be nice to have one person there at the reception for every need that might occure, the slightly strange elevator that is not easy to use (we stayed at the 4th floor). The last thing I want to mention is that at the 4th floor there are two rooms in total, which communicate through two doors seperately locked from each side but because of these doors, there was no soundproof. I could hear the neighbours watching TV and talk clearly. In any case, I would definitely reccomend it to someone!
- Oliver (10/5): - Nice serviced flats in an excellent location. Tech driven platform so moat communication is via whatsapp, which is fine.
- TimothyP8 (4/5): Great location- horrible room - Stayed in Deluxe Suite 31. Booking site says there is a concierge - there is not. So there is no help and no one to call to help. NOISY on busy street even 3 floors up. Description says AC - it’s really only those blowers they put in rooms with no real effect. Stuffy rooms. Breakfast in the basement is bad coffee and stale pastries and some fruit. Not hot dishes. Even with the great location, it’s not worth it. You will not sleep because of the noise or lack of air circulation. The bed and couch smells musty. The kitchenette is non functional. There is plenty of too. But go stay in a real hotel where you’ll be taken care of. Una Hotel just around corner. This more like a 2 star hotel. Lots of good restaurants around that is a saving grace but hotel is gross. Don’t stay here
- Traveler66522704076 (2/5): not pleasant - the pictures look way better than the reality. towels, bed sheets etc, everything is of really low quality. i expected a chic experience and it just wasnt at all. i wouldnt go back there. the only thing i liked about it was the location.
- Rami (10/5): Best Accommodations and Location in Milan! - The accommodations and location were both amazing! My wife wanted to move in and stay permanently.
- Lewis M (2/5): - This was a terrible experience. We have gone to the Camperio Hotel four times before and have always found the place to be elegant, the service to be very attentive and the breakfast to be lovely. Although it still advertises breakfast, there is none. Worse, there is no service. Begrudgingly someone was washing windows when we arrived and he explained how to get in, but there was no one to check us in, no one to answer questions , and worst of all, no one to call a cab to the airport. The hotel tells you to call a number that did not answer for a cab. We came close to missing our flight, trying to get one and ultimately had to give up, lugging huge suitcases through the subway system. Do not stay here! We were charged 345$ for a small and cramped room and we will never return!
- yaroslav (10/5): - Great place to relax and very close to all the shopping.
- alltonnee (10/5): Excellent location and very peaceful - This is a great find in Milan, when prices can go through the roof during major trade fairs and exhibitions. Booking very last minute, I was prepared that the ‘intimate room’ was going to be tiny. In fact, it was a really generous size for a major European city. The cleanliness was faultless, the internet decent, the instructions and codes that were text and WhatsApp’d to get in and out the building we’re very easy to follow…… I didn’t book breakfast so can’t comment on that. But there were an abundance of cafes and restaurants within a short walk of the accommodation so that wasn’t a problem. My only minor complaint was a text to say my 3pm check in was now 345pm due to delays to housekeeping, which is never appreciated in any accommodation. But a flight delay my side meant it made no difference. But I will give it 5 stars on the basis of a surprisingly generous room size, faultless cleanliness, an excellent location, and very reasonable value for money during a period when a horrible hotel might be twice as much. If you want a private and quiet stay in Milan, this place is well worth checking out.
- adh-24364 (2/5): Avoid..it is an air b and b ..no service..no cleaning.. - Dreadful place..have been staying here since 8 years when it was fabulous..like a proper hotel..no more..it is an unserviced air b and b with NO SERVICE what do ever..it is worth 100 euros..not the 5 star charges they charge..never again..
- Mohammad (10/5): - So nice and prompt to respond your message, great and big room easy to check in and check out ,close from the center
- Wendy (10/5): - Great set up. Very clean and well laid out. Check in and out were very efficient. Communication was excellent. What would make this accommodation even better is the ability to leave luggage - although the team were very helpful and gave a recommendation for a left luggage company. Will use Numa again
- U7089ZAleandrov (2/5): Terrible place - This is B&B, isn't hotel, you don't have service. Terrible structure. Colect us for a hotel and you don't have anything. Dark place, reforming the place. I asked a taxi and send me a msg with telephone and sad me that will be imposible help me and my family. You don't have security, many people walk inside the place. Terrible.
- Verified traveler (10/5): Great short stay - We stayed with our two kids here for one night. The property is amazing and the location is excellent. The place is clean and superbly organized. The neighborhood is safe and well lit. Room for improvement: - the property needs to send reminder email the day of the reservation to ensure that the travellers have done the online check in. - wifi speed is excellent but the connection strength is just ok. - please put more water and beverages in the fridge I would love to stay here again. Overall, a great apartment!!!
- Teresa (8/5): - We arrived and were told we were suppose to have paid ahead (we booked through Expedia and usually pay on check in or it’s automatically paid through cc given on booking). Apparently we were supposed to have received an email beforehand w a link to prepay. We never received this email, and no, it wasn’t in spam. They were very helpful on the phone and we got it all squared away. Rooms (we had 2) were small but very nice and roomy enough. We were also told we could not have the “free” breakfast because you have to spend more than one night there. I’ve never heard of anything like that. We were allowed to purchase the breakfast for 15 euros each. We declined and did our own breakfast. We were allowed to leave our luggage onsite in a closet while we did a tour. The reception person was very helpful in trying to get us a taxi. Would I stay here again? Not sure. The mix up about not receiving the pre-pay email and then not getting the advertised free breakfast was disheartening. Not something you want to deal with after a long day/s of traveling.
- Verified traveler (4/5): bad - This month. The ownership / management have changed. As a gust for many years-rooms are not cleaned AT ALL - was not notified about it as well Reception un maned untill 10 Am. Only way to comunicate - is via wats up with a remote hotel service
- Douglas (10/5): - This property was in a perfect spot near the Duomo and dining. It was very nice with an extremely helpful staff.
- raquel (8/5): - I didn’t have an access to a phone so I couldn’t get into the property;, their doorbell/intercom didn’t work. Also on my booking site said checkin at 2pm and they sent me an email same day when I’m traveling and have not access to internet that the checkin is @3 with an access code to the property
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