Le Rêve De Naim - Roma
Location: Via Mario de' Fiori 3, Rome, RM, 187, Rome, IT
Star Rating: 8.6 Stars
Property Type: Riads
About this Property
Step into luxury at Le Rêve De Naim - Roma, your perfect haven in the heart of Rome.
Modern Comforts: Enjoy our 42 elegantly designed guestrooms equipped with memory foam beds, LED televisions, and deep soaking bathtubs, ensuring a restful and rejuvenating stay.
Unmatched Amenities: Stay connected with complimentary wireless internet, and let our dedicated multilingual staff cater to your needs, including concierge services and room service during limited hours.
Prime Location: Strategically located just a short stroll from iconic landmarks like the Spanish Steps and Trevi Fountain, immerse yourself in the rich culture and history of Rome right at your doorstep.
Your unforgettable Roman experience awaits—book your stay at Le Rêve De Naim - Roma today!
Important Information
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Policies
Check-in: 02:00 PM - anytime
Check-out: 11:00 AM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Concierge service
- Wheelchair accessible
- Elevator
- ATM/banking
- Safe-deposit box at front desk
- Multilingual staff
- Limo or town car service available
- Smoke-free property
- Tours/ticket assistance
- Airport transportation - pickup (surcharge)
- Eco-friendly cleaning products provided
- LED light bulbs
- Eco-friendly cleaning products used
- Humane animal treatment
- Locally-owned & organized tours & activities
- Double-glazing on all windows
- At least 80% of all lighting comes from LEDs
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Family Suite
1 Queen Bed and 1 Twin Bunk Bed
Soundproofed room
Layout - Bedroom
Internet - Free WiFi
Entertainment - LED television with digital channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Memory foam bed and bed sheets
Bathroom - Deep soaking bathtub with a rainfall showerhead
Practical - Safe, laptop workspace, and iron/ironing board (on request); cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Memory foam mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
-
Classic Double Room
1 Queen Bed
194 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - LED television with digital channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Memory foam bed and bed sheets
Bathroom - Deep soaking bathtub with a rainfall showerhead
Practical - Safe, laptop workspace, and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Memory foam mattress
- Deep soaking bathtub
- Rainfall showerhead
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
-
Deluxe Double Room
1 Queen Bed
226 sq feet
Internet - Free WiFi
Entertainment - LED television with digital channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Memory foam bed and bed sheets
Bathroom - Deep soaking bathtub with a rainfall showerhead
Practical - Safe, laptop workspace, and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Memory foam mattress
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
-
Luxury Apartment
3 King Beds and 1 Large Twin Sofa Bed
1938-sq-foot room with city views
Layout - 3 bedrooms and dining area
Internet - Free WiFi
Entertainment - LED television with digital channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Memory foam bed and bed sheets
Bathroom - Deep soaking bathtub with a rainfall showerhead
Practical - Safe, laptop workspace, and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (8 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Separate dining area
- Free WiFi
- Memory foam mattress
- Deep soaking bathtub
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
-
Junior Suite, 1 Bedroom, Annex Building
1 King Bed and 1 King Sofa Bed
646 sq feet, located in an annex building
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - LED television with digital channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Memory foam bed and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, laptop workspace, and iron/ironing board (on request); cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Memory foam mattress
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
-
Executive Double Room, Kitchenette
1 King Bed
592 sq feet
Internet - Free WiFi
Entertainment - LED television with digital channels
Food & Drink - Kitchenette with electric kettle
Sleep - Memory foam bed and bed sheets
Bathroom - Deep soaking bathtub with a rainfall showerhead
Practical - Safe, laptop workspace, and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Kitchenette
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Memory foam mattress
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
-
Junior Suite
1 King Bed
484 sq feet
Layout - Bedroom
Relax - Private hot tub
Internet - Free WiFi
Entertainment - LED television with digital channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Memory foam bed and bed sheets
Bathroom - Jetted bathtub and separate shower with a rainfall showerhead
Practical - Desk, phone, and safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Jetted bathtub
- Separate bathtub and shower
- Free WiFi
- Memory foam mattress
- Deep soaking bathtub
- Rainfall showerhead
- Private spa tub
- No rollaway/extra beds
- No cribs (infant beds)
- Separate bedroom
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
-
King Superior Room
1 King Bed
258 sq feet
Internet - Free WiFi
Entertainment - LED television with digital channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Memory foam bed and bed sheets
Bathroom - Deep soaking bathtub with a rainfall showerhead
Practical - Safe, laptop workspace, and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Memory foam mattress
- Deep soaking bathtub
- Rainfall showerhead
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
Guest Reviews
- Steven (9/5): - Sehr zentral gelegen in der Innenstadt, alles schnell erreichbar
- IonelaMat (10/5): -
- ROSARIA (10/5): -
- Marc-André (8/5): bon séjour - localisation, accès, personnel agréable
- Amanda (3/5): No hooks for towels. Which was inconvenient, duvet was not on a cover just had a sheet over it. - Very impressed at first. Lovely hotel and good location. We came back to our room one evening to find the cleaner had eaten an apple in our room and left the apple core on the bedside table and the apple sticker on the bathroom shelf. Staff did not understand that it was not our apple, and I don’t feel they took it seriously enough.
- Abdumalik (1/5): See other hotel , not recommended at all - Only location Not clean A lot of dust in bed No facility maintenance, no even room service I don’t recommend for any allergic or asthmatic people As it have a lot of dust
- Kovari (9/5): -
- Patrick (8/5): -
- Tobias (10/5): -
- ANASTASIA (7/5): - Πολύ καλή τοποθεσία Χρειάζεται ανακαίνιση
- Alessandra (8/5): -
- Vanina (7/5): Bon séjour dans l’ensemble grâce à l’emplacement et au personnel, mais confort des chambres à améliorer. - L’emplacement de l’hôtel est excellent, à deux pas de la Fontaine de Trevi, du Panthéon et de la Piazza di Spagna. Cela permet de rejoindre facilement à pied de nombreux sites touristiques comme le Colisée ou le Vatican. Beaucoup de restaurants et bars se trouvent également à proximité. Le personnel est très accueillant, agréable et à l’écoute. Les chambres mériteraient un rafraîchissement : équipements usés, salle de bain peu fonctionnelle avec quelques défauts (porte qui ferme mal, fuite de douche, installation vieillissante).
- Regula (10/5): -
- Thomas (9/5): Sehr schön war es, und sehr ruhig. Grazie! - Wunderschöne Ausstatung, sehr stilvoll und trotzdem nicht übertrieben Wie immer und überall: es hat zuwenig Aufhänger/Garderobenhaken. Hier ganz konkret müsste hinter der Zimmertüre (Suite 107) noch ein Spiegel an die Wand und mehrere Kleiderhaken an die Wand.
- Abdellah (3/5): -
- Irene (8/5): Bien alojado - La localización La cama puede ser mejorable
- liana (9/5): -
- Erika (9/5): Despite the bed everything was excellent - Good location, nice decoration especially 2nd floor with fish aquarium The bed quite narrow.. to sleep two adults and with the baby was really difficult
- Alessandro (8/5): -
- Jan Kmínek (9/5): -
- Ben Ghorbal (10/5): - L'emplacement était parfait. L'hôtel est très classe et propre. Je le recommande vivement.
- diego (8/5): - Clean and comfortable. Great location
- Emanuele (7/5): - la camera del collega si affacciava ad un cortile in cui erano presenti condizionatori rumorosi di altre abitazioni e la vista non era piacevole
- Souney (10/5): - It was perfectly situated and central to most activities, the room is big and beautiful and we enjoyed the staff as they were very helpful... Would definitely stay there again. NA. Everything was really good. We have no suggestions or improvements. Thank you very much
- maroo (5/5): Great location but thats about it - The location was really good and it is only 5 mins away from spanish steps. The rooms were clean and cleaning done on time. There was a weird smell in the bathroom. There were no mirrors in the room and no where to store your clothes. The bathroom didnt have hooks to hang your clothes or towels and there were flies in the bathroom and the room. Even the bedside tables didnt have any storage space. There was also no soap dispensers in the bathroom and no body wash in the shower. Would not stay here again for the amount we paid.
- Josip (7/5): - location round bed, if you are higher then 180cm you will hardly fit
- Jessica (10/5): Great location. Great room. - Great location. 5 minute walk to trevi fountain. Very comfortable bed. The suite was gorgeous spacious rooms. Very clean. Cleaned every morning and fresh towels each day was great. Nothing
- Andrew (8/5): -
- Stephen (9/5): The staff were friendly with very clean rooms and only 10-15 minute walk to popular locations - Location, Cleanliness, Friendly staff Wifi was intermittent
- Ibrahim (7/5): -
- Michael (10/5): Great first trip - Location/ room size
- kelly (10/5): Excelente - Ótima localização! Atendeu as expectativas
- Mohammed (9/5): -
- Ashley (10/5): -
- GEORGI (8/5): -
- Adil (8/5): Ok, but for the price I would expect much better service and facilities. - Location For £500 plus per night, it did not meet expectations…. Have stayed in places a lot nicer for cheaper.
- Eric (8/5): -
- slominski (10/5): A sanctuary near the Spanish steps - Clean, neat metro, close to the Spanish Steps ( two blocks) yet also tucked away on a side street away from the craziness. Everything was great
- gunika (9/5): Good times - Great location
- Paul (1/5): Love Rome but feel robbed paying £200 a night for this - Location is great The room was a shocker
- Michele (10/5): -
- Aviv (8/5): -
- Sergio (3/5): Solo vale la pena por la ubicacion - Ubicacion Parecia un puti club las habitaciones, la decoracion y la limpieza fatal.
- Salvatore (7/5): hospedagem discreta, podem fazer pequenas coisas que fazem grandes diferencia - Localização otima. o quarto é pequeno. Alguns elementos do banheiro (copo para escova de dente) eram super sujos. O quarto nao possuia nem uma cadeira para sentar nem um banquinho para apoiar e abrir a mala.
- Paul (8/5): À conseiller - La propreté, la localisation , le personnel, la literie confortable Pas de séparateur entre les deux pièces où étaient les lits, ce qui manque d’intimité
- Giuseppe (1/5): -
- Mia.Noll (9/5): -
- Genc (9/5): - Every think
- Josielle (10/5): Great - Location The lift is super slow. Bathrooms and walls need a deep cleaning
- Dragos (3/5): -
- Josielle (9/5): Was ok - Location is perfect Need soon some room refurbishment
- Salman (6/5): - Location Bad mattress Night manager tried to get me a taxi and got upset when I said I wanted to know the price beforehand keep in my it isn’t an official taxi
- Marián (6/5): -
- Olivia (8/5): Perfect location, lovely staff - Excellent location, great service, lovely bar. Our room was comfortable, but a bit run down. My only complaint.
- Cristiano (10/5): -
- Ferenc (9/5): Központi holyen van a célnak megfelelt de az ár egy kicsit a kivitelezési minőség kritikán aluli számomra. - Látványosságok jól megközelíthetőek voltak Maga az épület belül nagyon lerobbant volt
- Ale (9/5): -
- Djenebou (8/5): -
- Alexandru (8/5): - Location No soap only shower gel
- Helene (9/5): Très bien - Chambre très confortable et bien décorée. Bouteilles d’eau et café dans la chambre. Super emplacement. Nous avons tout fait à pieds. Notre fille a beaucoup aimé la fontaine dans le couloir 😂 le personnel était vraiment super Prix très élevé pour un verre en bas.
- Нина (5/5): - Местоположението е супер. Стаята беше тъмна, неприветлива, няма тоалетка с огледало в стаята, беше шумно от съседните стаи.
- Mashhour (10/5): -
- Cécile (7/5): Bien - Pas de petit dej dans cet hôtel, mais des bars tout proches La douche n'était pas en bon état : trés peu de lumière et les tuyaux semblaient mal fixés au mur
- OMAR (3/5): - عادي
- ALI ALMAEENI (10/5): - Location .
- Rinor (10/5): -
- Tuula (10/5): Varmasti varaan uudelleen, kun tulen Roomaan. - Sijainti oli aivan loistava, perhesviitti oli todella iso. Huone siivottiin päivittäin ja pyyhkeet vaihdettiin päivittäin. Huoneessa oli lämmitys ja viilennys; suihkusta sai lämmintä vettä; hyvällä paineella! Henkilökunta ystävällistä ja hyvin avuliasta🤗 Kaikki toimi😍
- Sahar (10/5): - החדר ממש יפה גדול ונקי מאוד ונמצא במיקום מצויין!! לא מצאנו משהו
- LIANG (10/5): 位置極佳 - 位置 裝修
- Csaba (10/5): - Nagyon jó volt,mindenhez közel volt.😊
- Michelle (10/5): Voor herhaling vatbaar! - Bij aankomst kregen we te horen dat we er gelijk al in konden en dat we ook nog een een upgrade naar een suite hadden!! Dit zit om de hoek van de receptie en wat was die geweldig, alsnog schoonmaak en goede ligging! We hebben een geweldig verblijf gehad!!
- Φωτεινή (10/5): - Ήταν άριστα όλα! Άμεση εξυπηρέτηση, κάθε μέρα καθαριότητα και αλλαγή σε πετσέτες, η καλύτερη τοποθεσία που θα μπορούσε, ήσυχα και πάρα πολύ κοντά σε όλα τα αξιοθέατα!
- CRISTINA DANIELA (10/5): excelent - locatia excelenta, camerele curate si cochete
- Alona (10/5): -
- Polách (1/5): -
- Ana Rita (9/5): -
- Ayca (10/5): - Roma'da daha iyi bir lokasyonda kalamazsınız bence İspanyol merdivenlerinin karşısındaki sokağa girip sola dönüyorsunuz sadece ve gitmek isteyeceğiniz heryere yürüyebilirsiniz. Yapılan birkaç kötü yorumu ciddiye almayın otel yenilenmiş ve tertemiz. Banyosu büyüklüğü harika. Başka otel bakmayın derim Sadece yastıklar çok rahatsızdı bizce ama yatak çok rahattı
- MOHAMED (8/5): Agréable bel emplacement - Emplacement Confort Prix trop élevé
- Sultan (6/5): -
- Joachim (8/5): -
- IAKOVOS (8/5): - Η τοποθεσια
- Agathe (2/5): Malhonnête et service cheap - La situation géographique Nous avions réservé une chambre avec vue sur la ville, nous avons eu une vue sur les poubelles. Dans chambre avec une seule fenêtre opaque , afin de cacher la misère qui se cachait derrière en terme de vue, on aurait espéré mieux! Aucun dédommagement financier malgré nos sollicitations polis. Le lit était ultra dur et les oreillers fait de petits morceaux de mousse qu’on trouve dans les super marché bas de gamme. Une catastrophe pour un 4 étoiles à 250 euros la nuit.
- Monika (8/5): Polecam - Swietna lokalizacja, bardzo mila obsluga, klimatyczny hotel. Lazienka wymaga drobnego remontu.
- Joost (9/5): -
- Giacomo (8/5): Bello ma..... - Posizione ottima, a due passi da Piazza di Spagna I due contenitori degli accessori di cortesia del bagno erano arrugginiti. Cuscino di appiggio del letto macchiato. Servizio bar pessimo.
- Emanuele (9/5): - Posizione struttura accoglienza bar Un po più di attenzione ai dettagli mancavano le bustine del the zucchero ce un bollitore mi aspetto di trovare qualcosa da metterci dentro
- Sensei (10/5): - I had an excellent stay at Le Rêve De Naim. The hotel was simply perfect, and its central location made everything incredibly convenient. It is situated right in the heart of the city, with all major historical landmarks, museums, and attractions just a short walk away. Additionally, the hotel is only steps away from some of the world’s most prestigious luxury brands, as well as top restaurants, supermarkets, and pharmacies. The staff were extremely helpful, attentive, and professional, always ready to assist with any request. Cleanliness was outstanding truly a 10/10 experience. I will definitely return, and I highly recommend this luxurious hotel to anyone visiting Rome.
- Adriana (7/5): -
- sh (10/5): Location - Excellent location Our stay was perfect
- Sam (10/5): Amazing stay room exceeded expectations - Beautiful room. Super clean. Amazing location Nothing
- Maria Victoria Altemir (6/5): Buena ubicación. Justonde aspecto - La ubicación Un poco justo. No es un cuatro estrellas como en España Necesita ciertos arreglos
- Helga (10/5): Le reve de Naim - ein Traum - Das Hotel hat auf jedem Flur ein anderes Motto. Unfassbar einfallsreiche Details. Lage ist zentral mitten in der Luxusschoppingmeile. Sehr freundliches Personal. Jederzeit wieder.
- Nalin (9/5): -
- Nicoletta (8/5): -
- Petya (9/5): -
- Mariusz (9/5): -
- Danielle (8/5): -
- Στεργιος (9/5): -
- Sharon (1/5): Terrible experience!!! - The location. The only thing There was no hot water at all in the shower on the first night. After they apparently turned on some switch, suddenly there was. It seems that there was a known problem with the hot water in this room, and yet they gave it to us! Of course, on the third night there was no hot water in the shower either, and after waiting an hour(!!!) we were offered to shower in another room, only 2 floors up in the elevator, and walk down the hallway in pajamas... Another solution that was suggested: change to another room, at 10PM, with a taxi arriving the next morning at 7:30 AM to take us to the airport... The room was also not cleaned at all after the first night - apparently the maid also knew that it was a room where no one slept. After the second night, the maid didn't refill the shampoo and soap - she probably knew what we didn't already know, that there wouldn't be a shower in this room! It's a shame that for such a high amount of money per night, the hotel dares to house guests in a room without any hot water. There was no apology, no taking responsibility, no refund. I suggest finding another hotel in Rome.
- barkin (6/5): -
Photos
