Tirant Hotel
Location: 38 Gia Ngu Str., Old Quarter - Hoan Kiem Dist, Hanoi, 10000, Hanoi, VN
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Discover an oasis of relaxation and elegance at Tirant Hotel, perfectly situated in the heart of Hanoi.
Indulgent Spa Services
Pamper yourself with our rejuvenating spa, offering a range of massages designed to restore your well-being.
Recreational Amenities
Enjoy our outdoor pool, sauna, and easy bicycle rentals, allowing you to explore the vibrant surroundings while staying active.
Culinary Delights
Savor exquisite dishes at our Tirant Restaurant, or unwind with a drink at the bar/lounge and poolside bar, complemented by 24-hour room service.
Experience comfort and convenience with amenities like complimentary Wi-Fi, a business center, and more. Embrace the charm of Hanoi—book your stay at Tirant Hotel today!
Important Information
- The seasonal pool will be open from March 01 to October 31.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Full-service spa
- Boat tours nearby
- Express check-out
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Sauna
- Concierge service
- Outdoor pool - seasonal
- Elevator
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Full-service spa
- Smoke-free property
- Pool umbrellas
- Tours/ticket assistance
- Conference center
- Snack bar/deli
- Parking (limited spaces)
- Rooftop terrace
- Airport transportation - pickup (surcharge)
- Train station pickup (surcharge)
- Pool sun loungers
- Boat tours nearby
- Banquet hall
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Junior Room, 1 Queen Bed, Terrace
1 Queen Bed
280-sq-foot soundproofed room, balcony with city views
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Bathrobes, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking, renovated in December 2012
Room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Terrace
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Separate bathtub and shower
- HDTV
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Soap
-
Deluxe Double or Twin Room, Internal Window
1 Queen Bed OR 2 Twin Beds
237 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Electric kettle, 24-hour room service, free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking, renovated in 2014
Room/bed type depends on availability at check-in
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
-
Tirant Suite with Terrace - High Tea included
1 Queen Bed
Soundproofed room
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - 24-hour room service and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Bathrobes, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Satellite channels
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
-
Executive Double or Twin Room, Balcony
1 Queen Bed OR 2 Twin Beds
350-sq-foot soundproofed room, balcony/patio with city views
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Electric kettle, 24-hour room service, free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking, renovated in 2014
Room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
-
Junior Suite with Terrace - High Tea included
1 Queen Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - 24-hour room service and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Bathrobes, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Satellite channels
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
-
Deluxe Double or Twin Room, City View
1 Queen Bed OR 2 Twin Beds
Overlooking the city
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - 24-hour room service and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Bathrobes, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Satellite channels
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
-
Family Room, 1 Bedroom, Balcony, City View
1 Queen Bed and 2 Twin Beds
592-sq-foot soundproofed room, balcony with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Electric kettle, 24-hour room service, free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Bathrobes and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Connecting rooms available
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
-
Superior Double - No window
1 Queen Bed
209 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Electric kettle, 24-hour room service, free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No windows, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- HDTV
- Free WiFi
- No windows
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
-
Suite, Terrace
1 Queen Bed
425-sq-foot soundproofed room, balcony with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking, renovated in December 2014
Room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Terrace
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
Guest Reviews
- Jane (10/5): A family of 11 stayed at hotel and we were very happy with how the staff looked after us and answered our questions - Property was very central location and easy access to everything, lake, shops, food Stairs going up to the pool were a little slippery
- Jessica (10/5): Lovely - Great location, lovely staff and beautiful rooms right in the heard of old quarter but the rooms are still quite. Lovely roof top bar and pool with great views of the Hanoi
- Brooke (10/5): Fantastic location and staff - location Pool towels - they need an upgrade
- Ingrid (9/5): - Location in the Old Quarter was great The staff bent over backwards to give any information and assistance Our room that had no view of the outside
- Erin (10/5): -
- frances (9/5): -
- Ernesto (10/5): - Everything Nothing
- Carol (10/5): A fantastic stay, would recommend this place to stay when visiting Hanoi - Friendly helpful staff, breakfast, room was nice and clean and it was so close to many local attractions & food places.
- La Fontaine (10/5): -
- Kelly (9/5): -
- Ciara (9/5): -
- Cheryl (9/5): Great hotel would stay again - Great location in the old quarter close to everything well maintained clean and nice interior which provided a buffer to the business of hanoi Nothing
- Emma (10/5): 10/10 would recommend - Reception staff were excellent and welcoming. Great location in old quarter. Breakfast buffet and the rooftop restaurant were also quality. Room was fabulous and clean with good AC.
- Krul-van Bebber (10/5): -
- Lianne (7/5): - Aardig personeel, goede kamer en uitgebreid ontbijt. Er zitten karpers in een klein bakje water naast de gym op -1, zo klein en totaal geen groen. Dat is eigenlijk dierenmishandeling. Het was beter geweest als er geen vissen in hadden gezeten. Verder zijn de kamers aan voorkant hotel zeer gehorig. We wisten niet van tevoren welke kamer we kregen, en achteraf viel het lawaai s nachts erg tegen. Wel een gratis upgrade, dat was heel aardig.
- Ian (10/5): - 2nd stay. All good. Would visit again.
- Ian (10/5): Great stay to explore Hanoi - Great location with all the facilities you could need and very attentive staff. Always offering more. Some milk in the room for tea and coffee would be good
- Kelly (9/5): -
- Petter (10/5): -
- Magdalien (10/5): - De heerlijk badkamer met geweldige douche.
- Caroline (10/5): Experience Hanoi - Perfect location, staff were very friendly especially staff at the roof top bar. Breakfast was wonderful, great variety to keep all the family happy. I was happy with everything
- Samantha (10/5): -
- Samantha (10/5): -
- Christian (10/5): We had a great stay with excellent hotel and location, and special thanks to Mr. Dong for the outstanding support with -
- Vanpeene (9/5): Je recommande - Personnel sympatique,à l'écoute et toujours là pour rendre service. Petit déjeuner parfait pour tous les gouts du sucré au salé. Rooftop avec vue impressionnante sur la ville de Ha Noi. Se situe au coeur de la ville. Calme Le marteau piqueur cette nuit là,mais il y avait eu probléme.
- Louise (10/5): Perfect stay in classy Hanoi - Great location, clean, breakfast superb and staff amazing, will book again
- narendran ramakrishnan (9/5): - The hotel was very conveniently located. Our room was very comfortable and spacious. Don and Nancy were very helpful. No dislikes. But a bit more vegan or vegetarian options in breakfast would be good.
- Mariam (10/5): -
- Victoria (10/5): Charming hotel and convenient location in the heart of Hanoi - Great location, roof bar and pool, lovely room and super friendly staff Just the pillows were too thick
- Leah (8/5): -
- Amir (8/5): - Location, staff, rooms Breakfast
- Kristan (8/5): -
- Beatriz (10/5): Modern hotel with central location - A very comfortable and modern hotel located right in the middle of the old quarter of Hanoi, making it within walking distance of mostly anything and everything. It was the perfect stay. Nothing
- Adam (8/5): -
- Elli (10/5): Fantastic, would recommend - Great service, great breakfast, great location, loved the rooftop pool and dining/bar area!
- Klaus (10/5): Great location perfect for exploring Hanoi also a lovely rooftop bar - The rooftop bar and location
- James (10/5): -
- Julie (9/5): Great stay and would absolutely stay again. Thankyou Don and thankyou to the lovely breakfast Chef who made in my opinio - Great location, walk out the door and bam you’re there! Staff were very attentive. Don is exceptional at customer service and really goes the extra mile. The stand out for me was the Chef at breakfast. Listened and gave me exactly what I asked for, even with pushy tourists pushing in, he saw and would look over and serve you with a knowing. The swimming pool is right in restaurant area and feels like a bit of a fish bowl. I ended up not swimming as don’t like an audience.
- Mỳ (10/5): tốt - bữa ăn sáng và cách phục vụ rất tốt
- Annalyn (10/5): - Location and the staffs. Chester was amazing along with Andie and Silva
- Melinda (10/5): Great hotel - All the staff were friendly and helpful. The rooftop bar/restaurant area was a great area to relax.
- Joseph (7/5): Comfortable and good location - Perfectly located in the old quarter Feels a bit more dated than what it looks in the photos
- NADINE (10/5): -
- Sjoerd (10/5): Hotel dat alles heeft op een geweldige locatie - De locatie in the old quarters is geweldig. Je loopt overal snel naartoe. Alle werknemers, van de heren die de deur voor je open doen tot de werknemers op de rooftopbar zijn, zeer vriendelijk en behulpzaam. Kamers zijn netjes en schoon. We hadden een late vlucht, we zijn tot we gingen zeer goed verzorgd in de lobby door Don, nogmaals bedankt!
- Kyu Hyun (10/5): - 정말정말 좋은 호텔이에요!! 일단 위치가 너무너무 좋고 주변에 나이트 마켓, 좋은 세탁소 맛집 등등 편하게 이동할수 있고 하노이의 감성을 밤늦게까지 즐길수 있어요! 방은 시원하고 깔끔하고 예뻐요~ 밖의 북적거림이 들리지 않고 잘 잤습니다~ 스카이 라운지에서 하노이 구시가지의 모든 뷰를 볼수 있어서 너무 좋았어요~ 스카이 뷰를 보며 하는 조식도 메뉴가 날마다 바뀌고 다양합니다. 맛도 좋아요~ 직원들도 넘넘 친절하시고 편하게 묵고 가요! 👍 없어요
- Shaun (8/5): Nice hotel with lovely rooftop swimming pool, outdoor terrace and gardens with views across the city - Location was perfect for exploring the city Breakfast choice could have been much more varied
- OLIVIA (8/5): - Location is incredible. You can walk every in 5 minutes. Fantastic area to do day trips from as well. Staff went above and beyond. Food at the hotel rooftop was very expensive and average food. However the buffet was very good.
- Julian (10/5): Perfect - Perfect in every way! We only stayed one night, but the facilities were excellent and the staff was incredibly attentive.
- Alexandra (10/5): Great location, even better staff!! - Fantastic staff. Staff went above and beyond to make us feel welcome. Don and Chester (minh anh) in the Customer Care team were incredible. Always greeted with a warm smile and made sure there was vegan food for me in the breakfast buffet! Great location too. We had an internal window room and was very quiet. 5 stars! The frosted bathroom walls took some getting used to, especially if you’re sharing a room with a friend!
- Daan (9/5): - Zeer vriendelijk personeel, ze doen erg hun best om je verblijf zo aangenaam mogelijk te maken.
- Tran mai (10/5): - Good Good
- Jade (6/5): - The staff were exceptionally friendly and welcoming throughout our entire stay
- Tran mai (10/5): - Good Good
- Henrik (10/5): 4 nætter i Hanoi hvor vi fik udforsket den gamle bydel og en tur til knivlandsbyen hvor man kan lave sin egen kniv - Beliggenhed, personale, værelse størrelse, og den fantastiske skybar med super udsigt
- Terence (10/5): A wonderful Stay in Hanoi - Everything went well from the moment we arrived and our suitcases were taken from us by the lovely people at the door to the warm greetings by Don who checked that we were ok every day and remembered our names instantly. The room was stunning and well equiped fro the four of us, with a lovely view outside. The rooftop was wonderful with beautiful views of the city and a great way to unwind at the end of the day. The breakfasts offered great variety in a beautiful setting. Special mention to the cleaners and the cute way that they arranged my youngest daughter's well travelled koala on her bed every morning and the young man at the door who assisted us when leaving on our last day. The location was perfect with great access to the magic of Hanoi. Nothing
- Luca (10/5): - Accoglienza calorosa, personale attento, competente e gentile, colazione ricca e variata, pulizia impeccabile
- Bruno (9/5): -
- Guest (10/5): -
- Guest (10/5): -
- Mitchelle (10/5): -
- Simon (9/5): -
- Lovely (10/5): If you want to experience the heart of Hanoi with unmatched service, Tirant Hotel is the place. - The exceptional service we received. From the moment we arrived, the staff demonstrated professionalism, warmth, and genuine care that made our stay truly memorable. Highlights of our experience included The attentive front porters and desk team who ensured a smooth check-in and provided helpful local recommendations. Housekeeping staff who maintained our rooms impeccably and always greeted us with a smile. The restaurant team who offered outstanding dining service, making each meal a delightful experience. The teams dedication to guest satisfaction exceeded our expectations and made us feel valued and welcomed throughout our stay. I will gladly recommend Tirant Hotel to friends and colleagues visiting Hanoi. Thank you once again for your exceptional hospitality. I cant think of anything
- Madeleine (10/5): perfect location in Hanoi for sightseeing, very comfortable hotel, with a nice restaurant/bar as wel - The breakfast was excellent, the restaurant too, and the bar at the rooftop is very nice.
- Steve (8/5): Nice short stay location. Would not recommend staying for an extended period. - Centrally located with good access to all the old quarter has to offer. Comfortable bed. Room decor was dated and dark. The bathroom facilities require an over haul as the toilet would block. Breakfast left a lot to be desired with limited options compared with other hotels in the region.
- Lixian (10/5): - Location of the property is so convenient. Close to everything, and also lovely staffs, speak very good English
- Lixian (9/5): -
- Tony (9/5): -
- alastair (9/5): Good value - Great location. And good selection for breakfast. Beds comfortable. I would recommend staying here
- Bieke (8/5): - mooie familiekamer Veel lawaai op straat.
- Catriona (8/5): -
- john (8/5): Enjoyed it - Clean in a good location Staff were miserable
- stephen (10/5): -
- Sam (9/5): Our favourite hotel in Vietnam. Great location and the staff were so friendly - Fantastic location, faultless staff and great rooftop area Nothing
- Reha (8/5): Gayet memnun kaldık. Çok teşekkürler - Çok iyi servis Rutubet nedeni ile oda sürekli nemliydi.
- Jeanne (10/5): -
- Jane (10/5): Lovely hotel in great location in the old quarter - Great location and luxurious room with lovely roof terrace and excellent buffet breakfast. Nothing
- Wu (10/5): Great value and service! - Variety and quality Would like more Vietnamese food
- Irina (8/5): -
- Andrew (9/5): - Nice and central. Staff were good, several of whom were exceptional (Jenny on the rooftop bar particularly and the lobby attendants) A little tired in places
- Madalina (10/5): 10/10 no notes :) - Great location. Amazing staff that made us feel welcomed. Beautifully designed hotel. The breakfast was fantastic. Nothing comes to mind.
- Manuel (8/5): -
- bernard (7/5): -
- Alasdair (10/5): -
- Gee (10/5): Fantastic stay, very comfortable - Clean, excellent location, friendly attentive staff, great breakfast. Fantastic rooftop bar & pool looking over the lake and the old quarter Very happy with our stay at Hanoi Tirant Hotel. Would definitely stay here again and recommend to anyone travelling to Hanoi.
- david (10/5): Literie , service , emplacement et accueil au top - L’emplacement et le personnel . Le petit déjeuner est fantastique. Fermeture du Sky bar 22h30 …
- Sam (10/5): -
- Marc (7/5): Very nice hotel for first Hanoi visit - Perfect location in old town, beautiful breakfast view and nice options, great staff, impressive building Room could use some maintenance (eg, bathroom didn’t lock, towel were old, pillow was bad), pool and gym weren’t great
- Elizabeth (9/5): Great value for money - Loved the location. Friendly staff. Great breakfast - best poached eggs ever! Nothing
- Jenna (10/5): Awesome facilities and staff! Recommenced - Beautiful, clean, very central. The rooftop areas was spectacular at night. The staff went above and beyond after I had my wallet stolen on the town. Helping with police, extending my checkout for free, and making showers and facilities available that night (well after checkout- near midnight) so we could be fresh before taking a night bus. Super great stay, highly recommended. Na
- Sam (10/5): Fab - Super helpful staff, great position, near the sites but quiet. Great coffee machine at breakfast, can they buy a second one to reduce the queing time please?!
- Mehmet Aybars (10/5): - Excellent service and very considerate team nothing
- Patrick (9/5): -
- David (9/5): -
- Maria (10/5): Nice, city centred hotel with a rooftop and pool. - The people, they were all very nice and attentive. My room had windows but I was facing another wall.
- Britt (10/5): - Central placering. Rumligt værelse. Sødt og hjælpsomt personale.
- James (9/5): Top property and location in the old quarter. - Great friendly and helpful staff throughout the hotel . Special mention to Chester and Don for being top ambassadors, always remembering our names and giving us a warm welcome every day at breakfast. Breakfast was plentiful and lots of variety. Great location in the old quarter and a very short walk to Hoan Kiem Lake. Highly recommended.
- Patrick (9/5): Very comfortable and convenient spot at the heart of old quarter! - The staff are very friendly and remembers your name.
- Jason (10/5): Beautiful hotel. Great Location - Beautiful hotel. Great Location. Don was super nice and welcoming. Would definitely stay here again. Highly Recommend.
- Céline (8/5): -
- Bart (8/5): Goed verblijf, lekker ontbijt. - Proper en rustige kamer. Zeer goed ontbijt met veel variatie. Het onthaal was vriendelijk, maar we moesten een extra ‘fee’ betalen voor betaling met bankkaart, terwijl die niet zou gelden bij betaling via Booking.com (de betaling vooraf werkte niet). De persoon aan het onthaal was echter vast besloten dat deze extra vergoeding terecht zou zijn. Ook het feit dat de elektriciteit op alle stopcontacten uitvalt (zo kan je niet even je toestel opladen als je weg bent) bij verwijderen van de kaart en de luide airco zijn een werkpunt. Spijtig, anders een perfecte score.
Photos
