Grande Collection Hotel & Spa
Location: 46-48, Bat Su Street, Hang Bo Ward, Hoan Kiem District, Hanoi, 100000, Hanoi, VN
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Experience the essence of elegance and comfort at Grande Collection Hotel & Spa, nestled in the vibrant heart of Hanoi.
Indulgent Spa Services
Pamper yourself with our onsite massages to rejuvenate your senses, or unwind on the terrace while soaking in breathtaking views.
Exceptional Amenities
Stay connected with complimentary wireless internet access, and enjoy the convenience of a 24-hour front desk, concierge services, and daily buffet breakfasts offered from 6:30 AM to 9:30 AM.
Cozy Accommodations
Retreat to one of our 45 air-conditioned rooms, equipped with LCD televisions, minibars, and private bathrooms featuring complimentary toiletries, ensuring you feel right at home.
Don't miss your chance to discover this charming oasis in Hanoi – book your stay today!
Important Information
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Elevator
- ATM/banking
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Free newspapers in lobby
- Tours/ticket assistance
- Airport transportation - pickup (surcharge)
- Banquet hall
Rooms Available
-
Junior Suite, City View
1 Queen Bed
323-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
-
Deluxe Double Room
1 Queen Bed
215 sq feet
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
-
Family Triple Room, City View
1 Queen Bed and 1 Large Twin Bed
323-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
-
Family Quadruple Room, Balcony
2 Queen Beds
431-sq-foot room, balcony/patio with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
-
Grande Suite, Balcony
1 King Bed
377-sq-foot room, balcony/patio with city views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
-
Deluxe Twin Room
2 Large Twin Beds
215 sq feet
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
-
Family Quadruple Room (Window)
2 Queen Beds
377 sq feet
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
-
Family Triple Room (Window)
1 Queen Bed and 1 Large Twin Bed
323 sq feet
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
Guest Reviews
- Sarjesh (10/5): - Staff were great.
- Sarjesh (8/5): - Bathroom was not in great shape.
- Chong (10/5): - Superb location within the Old Quarter of Hanoi. Very clean, very spacious and good beddings. Staff were super friendly and offered to pack an early morning breakfast box for my morning tour!
- Verified traveler (6/5): - Small, dark room. Noise from the lobby and other floors carried up the stairwell, which interrupted sleep. A mistake was made with our booking and we had to change rooms for a two-night stay, which was inconvenient and seems like something hotel management would want to avoid. At the very least, a room rate discount would have been better appreciated than a discount at the hotel spa. Sometimes we were ignored by staff when we entered the hotel lobby instead of being greeted when staff were just sitting around the lobby. Breakfast was good, but staff was indifferent and seemed put upon if you ordered eggs. We stayed in this hotel five years ago and found it satisfactory then, but after this visit, I wouldn’t stay again.
- Nestor Anthony (10/5): - Excellent hotel in the middle of the city. Great staff and the service is topnotch
- Verified traveler (2/5): DO NOT RESERVE THIS HOTEL!!!!! - Terribile hotel!!! I have had a Very bad experience with this hotel, which I have never had before!!! All walls, celling, door and window faces to corridor are very thin structures and pass through all noises of hotel!! I could not sleep until 02:00!!! Hotel reception lady is very unfriendly and doesn’t say even hello when I pass her. Bathroom has very bad smell of sewage. Breakfast is poor. Everything is worst and further it is not cheap!!! It is better to choose another hotels because there are lots lots of hotels much better than this hotel!!!!!
- Haruto (10/5): - 玄関や受付にいるスタッフが素晴らしく、親切にしてもらえました。 初めてのハノイ旅行でしたが、ホテルはあたりだと思います。また利用したいと考えてます。
- Teena (6/5): Small and dark dark room - The location was perfect, it was walking distance from the centre. Rooms are not like pictures on the website. It is small and very dark inside. Lots of dust in under the bed. No lift to the 7th floor or no interconnecting rooms. Breakfast area is very small.
- sylvie (10/5): Hôtel à ne pas manquer - Excellent séjour le personnel d une grande gentillesse a répondu à toutes nos demandes avec toujours le sourire Chambre très confortable, bon petit déjeuner, on a eu du mal à en partir
- Ángel (10/5): - Everything good
- Ángel (10/5): - Great location, in the old quarter, just in the middle of everything. You can get by walk to all main places in Hanoi or even to take a public bus near by to get to the French Quarter in just 15 minutes. Great service and breakfast, including eggs fresh made. It also count with laundry service really affordable and fast (in just one day).
- leah (6/5): - The employees at the property are so nice and accommodating. I think this is the reason the property has good customers ratings. However, this is not a 4 star hotel. It is rundown and more like a basic older motel. However, it is in an excellent location so if you want service and good location, this place is for you. If you want an upper scale hotel with a nice room and good shower, this place is not for you.
- Mitsuo (4/5): - 窓周辺に蟻と白蟻が行進しているうえ、窓の直下に冷蔵庫があり、迂闊に物を置いておくと集ってきてました。 一見綺麗にしてあるので、防虫対策をやってもらいたいです。
- Ana Paula (8/5): Ótima localização - Hotel barato, vale pelo preço. Bom atendimento e café da manhã.
- Morgyn (10/5): - Great location. Helpful staff. Was not prepared for how busy the streets are. Walking the street was chaotic at times besides that enjoyed our stay
- jaimee (8/5): - The rooms are large and very clean. Breakfast included but not that good. We had booked for 3 nights and needed an additional 2 nights. We checked outto go on an overnight cruise which they booked for us and when we came back the next day they told us someone needed to stay in the room we were supposed to ha ve and they are fully booked. We had to find a hotel during a weekend high season.
- Hannah (10/5): - Staff very nice, clean,food good
- Keng (10/5): - Very nice!
- Yuen Mei (6/5): - My friend needed to visit a doctor during the trip and the receptionist told us a clinic where there is no doctor. The spa and facial are quite good. The location is quite good as it is not far away from the tourist spots.
- KHENG HONG (8/5): - - excellent staff who are helpful & friendly - tastefully designed interiors & rooms - dated bath room & it’s accessories - windows & outdoor needs lots of cleaning & tidying to make whole property a happier place to stay - nice firm beddings - great room amenities - good location - great n non expensive spa services in hotel
- Alrisa (10/5): - In the middle of Hanoi
- Rosi (8/5): - Great location, staff and breakfast but very patchy internet especially when you work remotely. However the manager and staff tried their best to resolve the slow wi-fi issues while we stayed.
- Averynder (10/5): - Honnestly great stay. Spent over two weeks here, staff was always friendly and nice, was able to have services such as breakfast, regularly cleaning the room and even laundry. View was great from the 6th floor with tons of space, Overall a great experience and location in the old quarter is about a 15 minute walk from the "downtown" of Hanoi making the price very reasonable
- kyung (10/5): - There are so many hotels in hanoi tbh. to me a walking distance to old quarters and decent food in very close to proximity of the hotel was the main driver of selecting this hotel. However, this hotel nearly surpassed all my expectations for a local hotel in vietnam for the money I paid. Pros- Staff rating: Staff speaks great English Staff was honest Staff was courteous, always greeted me with a smile. Staff opened the entrance door when I walk in and left the building. These little details made a big impact for me. Staff was well trained Well staffed- In peak hours there are like 5 people there ready to check you in. Room: The room was clean, Bed: sheets pillows were clean. They provided toothpaste, toothbrush, comb, shower cap, qtips, a razer to shave WITH shaving cream and much more. The room had two safes. Included: buffet breakfast Cons- this was solely my experience and just my room. 1. The bathroom had this odor and I think it's coming from deep in the sewer. The bathroom itself was clean. 2. Breakfast - I know it's free but some of the dishes were unappetizing and selections were limited in my opinion. Like every morning they had this cold cuts and salad and nobody touched it. Noodles on the warmer was usually always soggy. Tbh the local meals are so cheap like 30-60k or 1-2 dollars a meal and this wasn't a deal breaker for me. With all that, the money I paid to what I received felt like a great deal and want to appreciate Rich at this facility
- Terri (10/5): - The staff are absolutely incredibly kind, helpful, supportive, and welcoming. They have excellent English and hospitality skills and treat you like family. The hotel is beautiful and in an excellent location. We loved it there!!!
- AYUMI (10/5): - 旧市街にある小さめの、インテリアが素敵なホテルです。 設備は少し古くなってきていますが、清潔でシャワーのお湯も十分に出ます。 アメニティはシャンプー、ボディーソープ、石鹸のみなので、コンディショナーと化粧水類は持参した方が良いです。 スタッフはフレンドリーで英語が話せます。 特にkiliさんは日本語が話せて素晴らしいスタッフです。旅行前の空港送迎やスパの予約も的確に対応してくれました。 朝食は種類が豊富で、ベジタリアン用のメニューもあります。 スパは予約時のみオープンにしているようでしたが、全ての疲れが取れるような素晴らしい施術で感激しました。 次回の旅行でもリピートすると思います。
- Honor (10/5): - We had a lovely room that was great value for money. The staff were fantastic and so helpful. We had a great stay at this hotel and would recommend it to anyone wanting a budget friendly option for Hanoi.
- robert (10/5): - i liked working elevator,great breakfast not the same everyday.Staff very helpful. Building clean,took care of our l laundry.Room was great and close to walkaround sites. We wanted to stay longer but we left the booking to long but they found us another hotel and forward our laundry over,great service
- Erica (10/5): - The hotel is stylishly decorated and has all the amenities we wanted. The real value for us, however, was the staff at the front desk. They were kind and thoughtfully recommended excellent hidden cafes/street vendors. Highly recommend staying at this hotel so you have access to these helpful people!
- 太郎 (8/5): - 格安けど、快適です。
- Verified traveler (8/5): - Sfeer en personeel was zeer goed. Het ontbijt ook heel goed maar wat beperkt. Als je lang verblijft wellicht wat eentonig. Kamers zijn wat klein maar alles zit er in. Locatie was ook zeer goed, midden in het centrum. Overall genoten!
- Verified traveler (10/5): - The bed was super comfortable. We had everything we needed and got a great night sleep. Thank you
- Bud (10/5): - This property was an ideally located in the Hanoi Old Quarter. Everything was within easy walking distance. The staff was very welcoming and very helpful in stetting up tours and providing information regarding local points of interest. The room was very comfortable and quiet. We enjoyed using the balcony in the afternoon. Breakfast, included in the room rate, had good western and Asian choices. The only negative thing was very limited English Language TV channels (no BBC, CNN, DW news options). I mentioned this to the Manager and he said it was a very common compliant and he was bringing to the attention of the hotel owners with the suggestions that such channels be included from the hotel cable provider. I would totally recommend this hotel a great place to stay when visiting Hanoi.
- Noppawan (6/5): - The hotel is new, very clean with excellent service. Breakfast is great. Great Location. I have one problem is the noise, I heard everything happened in the hotel start from 6am.(plus construction niose), because of the high ceiling that go through from the frist floor right up to the top. Better ask them to aviod this kind a room.
- Eric (10/5): - Good hotel in a great location walking around Old Quarter.
- Gregory (10/5): Gem in Old Quarter - Convenient location...excellent staff service. Breakfast included. Staff helpful with arranging any tours or side trips as needed!
- Patrice (4/5): Not worth for the price - Nice room but old bathroom and not clean , bad signal of tv cable can't watch anything...no tv news anyway...nice staff , good location but busy road...windows glass are too thin can hear cars and bikes... breakfast was ok
- Verified traveler (10/5): - Great service, friendly staff, clean comfortable accommodations, Good location
- Peter (10/5): - TV need to have more English speaking channels
- Verified traveler (8/5): - The hotel is in the heart of old Town Hanoi. There rooms were very nicely done, but on the smaller side as would be expected in a central City hotel. The stag was amazing, breakfast was delicious... The only problem was they were doing construction in the building behind the hotel. It was nothing to do with the Grander, but because of the nose they moved us to rooms away from the contraction. The staff at the Grande were amazing. We would definitely return.
- Rosh (8/5): - Great location, and staff did everything to make sure we had a comfortable and satisfying stay.
- Verified traveler (6/5): Sadly, it’s a no from me... - Wonderfully friendly and eager staff which makes the overall experience all the more disappointing - I felt bad for them! Two major complaints - the noise from other rooms in the hotel and on-going building work is intense and far beyond what is acceptable. Secondly, I didn’t have hot water in the morning - which meant a cold shower at 4am before getting the train South. Just not OK. I would not recommend this hotel as I think quieter hotels with hot water could be found for a similar price in the same area of Hanoi.
- Verified traveler (8/5): - The property is centrally located and very clean. The service staff are attentive and service is generally good. Breakfast was simple but sumptuous. Our room was a Triple room but we found the size to be a bit smaller than we would like. Also our room had a small window but overlooking the wall of an adjacent building. So there is not enough natural light. Despite these drawbacks it was overall, a good choice considering the price we paid.
- KarenNguyen (8/5): - I like the property since it’s centrally located in old city of Hanoi so you don’t have to walk far to do a lot of sight seeing but it was noisy due to the traffic. Overall it’s a good location if you’re staying for a couple of days.
- filipe (8/5): good hotel for a family - Location its very good , just a problem with the renovation work( starts at 7 am) of the building next to the hotel.Very helpful staff room clean and new as illustrated in the photos, good breakfast. i will stay there next time
- Verified traveler (10/5): - The hotel is very pretty but the staff makes it a completely unique experience. They really took care of us during our hectic and unpredictable stay at the hotel. Lily arranged c an amazing, private tour of ninh Binh in couple of minutes. When we missed our flight, lily and the rest of the staff arranged our transportation to the airport and checked on us if we made it 😁 Also, breakfast was delicious
- Paulo (8/5): - The staff went out of their to help and were very friendly .
- Verified traveler (10/5): - Great service and value for money! Location is also really central. Perfect place to stay in Hanoi
- cj (10/5): - Friendly staff friendly staff friendly staff friendly staff
- Verified traveler (10/5): - The staff went out of their way to ensure everything went well. They were also very knowledgeable about Hanoi and could communicate in multiple languages and were always polite. I would highly recommended this hotel to anyone visiting Hanoi and would stay there on a future date.
- Anh Duc (10/5): What a great place to stay - Love the hotel so much. All the staffs are friendly and helpful. The room is very nice and clean. I like the breakfast. You can reach everywhere from the hotel. Would like to come back.
- Kurt (10/5): - I had just one night stay in this hotel, but everything went perfectly. The room is spacious with the comfy bed. Hoan Kiem lake and beer corner is just few steps from the hotel. Breakfast was really good with many choices
Photos
