Wyndham Garden Cancun Downtown

Location: Avenida Tulum Supermanzana 4 Manzana 14 Lote 2, Cancún, mx

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Car hire
• Currency exchange
• Non-smoking throughout
• Shared lounge/TV area
• Concierge service
• Grocery deliveries
• Outdoor furniture
• Fruits
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Pub crawls
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Exercise/lap pool
• Secured parking
• Garage
• Swimming nearby
• Vegetarian menu options available

Rooms Available

• Junior King Suite - Non-Smoking

  The suite provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The suite features a coffee machine, a wardrobe, a safe deposit box, tumble dryer, as well as a flat-screen TV with cable channels.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Coffee machine
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• King Room - Non-Smoking

  Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a coffee machine, a wardrobe as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Coffee machine
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• Deluxe Family Room with City View - Non-Smoking

  This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Coffee machine
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• Queen Room with Two Queen Beds - Mobility Access/Non-Smoking

  The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Coffee machine
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• Queen Room with Two Queen Beds - Non-Smoking

  The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Coffee machine
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

Guest Reviews

• Jhon Alexander (9/5): Comodidad y ubicación - La ubicación, la comodidad y la atención del personal Todo muy bien
• Chiquete diaz (8/5): -
• Edgar (6/5): - Las instalaciones No me han solucionado el tema de la facturación
• Leonardo Primante (8/5): Ótimo custo benefício - Localização, atendimento da recepção, garagem para o veículo gratuito. A temperatura do salão do café da manhã extremamente gelada, atendimento demorado quando solicitado troca de roupa de cama.
• Jane Fonseca (10/5): - La ubicación es excelente ya que edta muy cerca del centro y de plaza las américas. La habitación tenía la temperatura perfecta y la cama era muy comoda. Te ofrece cafetera con todo lo necesario para prepararte un rico cafe por la mañana Nada
• Sthephane (6/5): - É um hotel funcional, clássico “hotel pra dormir”, tem estacionamento grátis e café da manhã Chuveiro fraco e estrutura bem caída
• RND (7/5): -
• Marjorie (10/5): Aparte del aire acondicionado que sonaba demasiado lo demás estuvo perfecto - El servicio al cliente El aire acondicionado sonaba demasiado para poder dormir teníamos que apagarlo
• Veronica (7/5): -
• Terry (7/5): Nice location to Cancun centre - Location was good. Room and room also nice. Breakfast was poor and repetitive
• OLEKSANDR (3/5): -
• MARCELA (10/5): -
• Ahmed (4/5): - لم يعجبني شي ابدا فندق مخيب للامال رائحة الغرفه والحمام كريهة جداً والغرفه غير نظيفة وسعر الغرفه جداً مبالغ
• Adolfo (1/5): - Cuando llegue al hotel me cancelaron la reserva tuve que buscar un hotel de emergencia fue todo un estrés...por dicha conseguí en otro hotel no recomendaría nunca este hotel jamás!!! Me cancelaron la reserva y tuve que buscar otro hotel de emergencia!!
• Sowad (10/5): -
• Carine (7/5): Hotel com boa localização e Estacionamento - Localização , chuveiro e tamanho do quarto. Estacionamento 24horas. Checkout rápido e tranquilo. Ar condicionado bom, cama boa. Tv a cabo boa. Café da manhã pouca variedade e igual todos os dias., os funcionários do hotel não ajudam com malas ou prestando suporte oferecendo carrinho, nós que tivemos que ir atrás, estávamos com crianças pequenas e idosa. Travesseiros podia ser melhor.
• CARLOS (7/5): - Mejorar la oferta del desayuno
• Demian (7/5): -
• Mounir El Debs (6/5): -
• Angel (10/5): -
• Alejandro Gustavo (7/5): Normal - La ubicación las instalaciones Que me cobraron 30% de lo que figuraba en la reserva de booking, un robo a mano armada
• Raíssa (5/5): Bem mediano mas não voltaria - Os funcionários do hotel foram muito atenciosos. Forneceram box lunch pro nosso café da manhã, pois tivemos que sair antes do horário do café pra fazer passeio. O quarto estava com cheiro de tinta. O buffet de café da manhã era muito fraco com poucas opções. Comemos no restaurante do hotel, pedimos o menu executivo e foi bem ruinzinho. A noite pedimos o que estava no cardápio estava muito gostoso, nem parecia ter vindo do mesmo lugar do almoço. No dia seguinte quando precisamos do restaurante às 22h falaram que o serviço já tinha encerrado mas que tinha o cardápio do room service e que seria até às 4h da manhã. Mas quando fomos fazer o pedido falaram que só tinha lanche e pizza, uma pena porque os tacos do dia anterior estavam deliciosos e a gente queria repetir.
• Christine (8/5): -
• Mario (10/5): - Struttura di livello top!!! Ottima qualità prezzo!!!
• Laura (9/5): -
• Sthefania (9/5): -
• Hayra Santiago (10/5): Great staff and clean. - Nice place NA
• Marcela (10/5): - La atención del personal y la limpieza y también la ubicación. Saludos cariñosos para todas las personas que estuvieron atentos en cuanto a los requerimientos.
• Oscar (10/5): - La ubicación, limpieza y atención del personal El sanitario estaba constantemente con problemas
• C7693IHdannyc (2/5): Overpriced run down - Bad run down hotel and they will steal your money extra charges..alot people in the past have claim stolen items happens here..
• Ivan (9/5): -
• Raymonde (5/5): - Le buffet normalement chaud du petit déjeuner n’était jamais chaud. Pas une grande variété non plus : Œufs brouillés, fèves noires en sauce et plat de viande avec légumes mélangés.
• Madry (9/5): -
• Fabio (8/5): -
• mimastech (6/5): A good international hotel in Cancun downtown - Wyndham Garden Cancun Downtown is located along Av. Tulum (route 307), a major thoroughfare in Cancun downtown. It is not in the downtown core, though there is a 7-11 and a few sit-down eateries within walking distance. You can easily reach other places via Didi/Uber. We got a king room at Wyndham Garden. The room is of decent size, with a king bed, a sofa, a writing desk, a clean bathroom with shower of good water pressure. The room has a balcony overlooking the city. The hotel also has an exercise room in the 1st floor with a treadmill, a stationary bike, a weight lifting machine and a water machine. There is a rooftop balcony that you can walk around that is overseeing the city. The hotel provides daily breakfast buffet (included in our booking), which includes a good international/Mexico selection, such as fried zucchini, eggs, tortilla chips, ham, cheese, hard boiled eggs, cut fruit (honey dews, honey melons, water melons, bananas), coffee, fruit juice. The breakfast is of basic quality. The restaurant also has an evening buffet at 220 pesos per person. Overall, this is a fair quality budget hotel to be used as a base to explore the surrounding area of Cancun.
• ANDRÉS FERNANDO ESPINOSA (1/5): Experiencia desagradable. - Quisiera decir que algo me gustó, pero no fue así El servicio del personal, especialmente en recepción, no volveré a este hotel.
• ANDRÉS FERNANDO ESPINOSA (1/5): Experiencia desagradable - Nada en absoluto Pésimo servicio al cliente
• Manuela (8/5): -
• Ana Rosa (5/5): - La ubicación El desayuno incluído, es poco posible alcanzarlo, el horario des muy corto y termina a las 9:00 am, por lo tanto no lo alcance, los baños no estaban completamente limpios y es antihigiénico
• Sathish (7/5): - The location was good, very near to the American Plaza front desk and the overall upkeep of the property, needs remodelling
• Howard (9/5): -
• Nancy (8/5): - El hotel en generas se encuentra limpio, la gente es muy amable, desde los de limpieza hasta los que te atienden al llegar, me permitieron hacer check in llegando Mi habitación todo el tiempo olía a humedad, se entiende un poco pues la mayoría del tiempo anda uno húmedo, la otra habitación de descompuso el clima, el desayuno bufete tenía pocas cosas a elegir y los huevos siempre se sentían y se veían crudos
• Manoj (9/5): -
• renaldo (10/5): Excelente - Todo Todo
• renaldo (10/5): -
• Peter (10/5): We would like to thank front desk clerk Silvia for her help and excellent communication and service. She went above and - The location was very good for us. We mostly had things to do in centro so it was good location for us. Everything was good.
• Carlos Andrés (8/5): - La atención del personal Poca variedad en los desayunos
• Lesbia Maria (9/5): muy bien - amabilidad
• JOSE MANUEL (9/5): Buena ubicacion y la relacion calidad-precio lo dice, es bueno - un edificio no tan grande, rapido para subir o bajar, no tiene mucho que desplazarse, esta cercano a una plaza comercial las amaericas, asi que tienes opcion d salir, esta cercano a todo, un buen lugar para descansar. limpio y ordenado el servicio de alimentos, era a la carta y estuvo medio lento a pesar que habia poca afluencia de personas en el establecimiento, el dia que fue buffet no me gusto muy poca variedad de platillos y el mesero tardaba bastante y eso que solo estab al pendiente del cafe, ojo aqui, mejorar el servicio con meseros.
• CARLOS MANUEL (10/5): -
• vincenzo (7/5): - location close to commercial business, room okay, old building out dated washroom, breakfast was okay, staff very helpful. pool cold, washroom outdated, room cold no heat
• Miguel Antonio (9/5): - La atención del personal. Nada. Muy conforme.
• Natasha (5/5): -
• Leiva Bustamante (5/5): Regular - La cama Tostadora en mal estado, limpieza de los pasillos regular, ventanas descuadradas de la pieza, agua tibia (no caliente), un foco quedamado (el de la entrada).
• Hazel (9/5): Reasonable budget hotel for one night - Reasonable budget hotel for one night stay before catching ADO bus to Merida. It was clean, comfortable bed and the staff were very friendly and efficient. Buffet breakfast was good, especially the scrambled eggs. To be honest, the hotel is looking tired and our bathroom needed a refit.
• Fawell (10/5): Un excelente hotel. - Me encantó el trato del personal, muy limpio y bien ubicado. Nada
• Sonia (8/5): centrico , buen hotel - hay un oxxo y un seven abajo, hay un restaurant tambien a lado muy amable el personal
• Thomas (6/5): Just ok - The manager,Rebecca, was great The women, named Karen, at the restaurant checkin was rude, lazy and useless
• Jose (8/5): - Lo mejor, la comodidad de la habitación y la atención del personal.Hacen la experiencia más agradable. El área del Gimnasio tiene mucho para mejorar. Pienso que no acompaña el prestigio de la cadena Wyndham.
• Carine (7/5): Boa localização perto de downtown - Ter estacionamento e recepção 24horas, ter uma boa ducha para tomar banho e máquina de gelo no andar. Ter elevadores torna o processo bem acessível e carrinho para transportar as malas, também ajudam. Parte da refeição deixou a desejar. O cafe da manhã incluso é ok, porém repetitivo, mesma coisa todos os dias e falta utensílios como pegadores para servir, então os hóspedes misturam as colheires da gelatina com o queijo ou as frutas etc. Nesse ponto de ter poucos itens para servir, era anti higiênico. Além disso, o valor pago no local para o que o café oferta é muito caro 220pesos mexicanos. Não vale a pena. Adicional Opções de menu muito fraca para um refeição noturna.
• Vivian (6/5): The stay was good at this price point. - It was clean The hotel has a strange smell throughout. Not sure if it is the cleaning agent they use. It smells like chlorine. The elevator is stuffy. Breakfast is ok.
• YAFFA (7/5): - ארוחת בוקר טובה. חסר קומקום חשמלי בחדר.
• Thomas (6/5): Need better restaurant staff. - Manager Rebecca was great. Nice bed. Good internet. Felt safe. The restaurant staff generally was below par. Often no corkscrew to open wine bottles at the restaurant. The ladies at restaurant refused at first to let me have a take out fajitas meal at dinner time. Lousey loud music at the pool.
• Baptiste (6/5): -
• E8757WCtoms (8/5): Good - Rebecca is great. Breakfast good buffet. Good wifi, air conditioning and umbrellas beside the pool. Quiet, safe. No corkscrew at restaurant to open wine bottles???
• Stella (5/5): -
• Fatimah (6/5): Heb je een overnachting nodig en een bed maar ik zou verder kijken - We hadden een bed daar is alles mee gezegd Neem zeker geen ontbijt
• Alfredo (10/5): -
• Jakhongir (8/5): -
• Julio (10/5): - Todo es genial Sin comentarios
• Mosquera (5/5): Regular precio vs calidad - La habitación grande y limpia. El ruido que hacen los aires acondicionados.
• Tamayo (8/5): La estancia, salvo lo indicado, fue muy buena. Insisto, su ubicación es estupenda. El servicio de parqueadero es excelen - Si, muy bien la relación calidad y precio. Su ubicación es maravillosa, ahí es el punto de encuentro para la salida a todas las excursiones de todas las empresas. Está cerca de todo, casa de cambios, 7 eleven, restaurante etc. La instalaciones requieren mantenimiento y un cambio TOTAL de las toallas. Estás son muy viejas y necesitan se reemplazadas. Un día, de todos los de la estancia, específicamente el 1 de enero, no hicieron limpieza de la habitación y cuando se les reclamó indicaron que no habían alcanzado por el reducido personal ese día El tiempo de duración para el desayuno es muy corto, a las 10 cierran el restaurante
• lavender (8/5): Thank you for the hospitality. - Not in resort zone but close enough to take an uber to the beaches. We had some problems with our room initially. Staff were helpful and accommodating. Very much recommend the top, 5th floor, as the balcony was a super nice addition. Excellent restaurants a block away.
• Angel (9/5): Descanso total - Limpieza, personal en general muy atentos
• catalin (3/5): Avoid this type of hotels in Mexico. Pay more for good hotels and have nice memories, stay less but comfortable - The staff tried to be nice There is a mold smell everywhere in the hotel, clothes starts smells after one day. Breakfast is horrible
• Rajesh (6/5): Nice , very accessible, perfect for a short stay. - Location Bathrooms
• Ines (9/5): - Merci Mario pour les bonnes adresses !
• German (8/5): -
• angelo (10/5): It was a perfect stay in downtown of the city if u dont wanna stay in the hoteleria are - The person that Made me the check in was so nice and carefull. She helped for everthing.
• Sidharth (7/5): -
• XIAOMENG (6/5): 也就位置还不错。不配四星 - 员工友善，位置不错 房间上午没人打扫，下午4:30敲门要打扫。我们在房间就没用打扫，只要了手巾。连续两天都这样。早餐种类太少。手巾很旧。设施陈旧。
• sraj133 (6/5): Average stay at Downtown Cancun - Average stay, Hotel looks run down and needs refurbishment, very limited range of buffet, language communiaction for tourists can be improved. Location is near the American plaza mall. Location is good
• Lopez (10/5): - Todo No ubo nada que no me gustará
• Andres (9/5): - la habitacion amplia y el desayuno muy amplio. parqueo bajo techo.
• Marco Antonio (8/5): - La atención de una recepcionista, joven delgada de lentes El acceso al estacionamiento
• Murat (10/5): - De hotelpersoneel was heel erg professioneel en aardig behulpzaam.
• NESTOR (9/5): muy buena opción - Buena ubicación Parqueo
• Cristian (9/5): -
• Geiner (10/5): -
• Mahure (7/5): -
• Frank (10/5): -
• Hazel (9/5): -
• Thomas (4/5): Average hotel. - Clean room. Good wifi. Felt safe. Not a great breakfast. No shade by pool.
• Leila Maria (6/5): nao foi o que esperava - de nada nao gostei de nada
• Ronduen (10/5): -
• PATRICK (8/5): -
• Jinyun (6/5): -
• Vasilios (1/5): Nous sommes pas restés, nous avons avisé le personnel du lobby que l'hôtel nous comblait pas. - Juste l'emplacement près de plusieurs attraits et plages. Personnel compréhension de l'anglais difficile, semble être un hôtel pour les locaux. Aucune sécurité présente on ne se sentait pas en sécurité. L'établissement sentais l'humidité mis a part le lobby puisqu'il y avait un contrôle d'odeurs. Les étages étaient désuet, même qu'à une étage le plafond du corridor menant à l’ascenseur semblait endommagé lourdement. Notre chambre était désuet et sombre, bref loin de l'image de cette chaine d'hôtel reconnue.
• Juan Carlos (8/5): Práctico equidistante para moverte y recorrer la ciudad - Instalaciones cómodas, Buen desayuno
• Jeff VM82 (8/5): -

Photos