Hôtel Atlantis Saint Germain des Prés
Location: 4 Rue du Vieux Colombier, Paris, Paris, 75006, Paris, FR
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Discover your Parisian retreat at Hôtel Atlantis Saint Germain des Prés, where elegance meets comfort in the heart of the city.
Modern Amenities Enjoy seamless connectivity with complimentary wireless internet access throughout the hotel. Indulge in 24-hour room service as well as concierge services, ensuring your needs are met at any hour.
Sumptuous Breakfasts Start your day with a delicious buffet breakfast available daily from 7:30 AM to 10:30 AM. Savor a variety of delectable options to fuel your adventures in Paris.
Prime Location Nestled in the charming 6th Arrondissement, you’re just a short stroll away from iconic sites like the Louvre Museum and Luxembourg Gardens, making it an ideal base for exploration.
Experience the allure of Paris at Hôtel Atlantis Saint Germain des Prés – book your stay today and immerse yourself in a world of luxury!
Important Information
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Policies
Check-in: 02:00 PM - 05:30 AM
Check-out: 11:00 AM
Amenities & Facilities
- Express check-out
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Concierge service
- Elevator
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Express check-out
- Smoke-free property
- Express check-in
- Tours/ticket assistance
Rooms Available
-
Standard Double Room
1 Double Bed
118 sq feet
Internet - Free WiFi
Food & Drink - 24-hour room service and minibar (fees may apply)
Bathroom - Bathtub, bathrobes, and towels
Practical - Safe, free newspaper, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Need to Know - No housekeeping, no rollaway/extra beds available, bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Desk
- Free newspaper
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- No housekeeping
- Bed sheets not available
-
Deluxe Double or Twin Room
1 King Bed OR 2 Twin Beds
204-sq-foot soundproofed room with a balcony
Internet - Free WiFi
Food & Drink - 24-hour room service and minibar (fees may apply)
Bathroom - Shower/tub combination, bathrobes, and towels
Practical - Safe, free newspaper, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Need to Know - No housekeeping, no rollaway/extra beds available, bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Desk
- Free newspaper
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- No housekeeping
- Bed sheets not available
-
Deluxe Triple Room
1 King Bed and 1 Twin Sofa Bed OR 3 Twin Beds
226-sq-foot soundproofed room with a balcony
Internet - Free WiFi
Food & Drink - 24-hour room service and minibar (fees may apply)
Bathroom - Shower/tub combination, bathrobes, and towels
Practical - Safe, free newspaper, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning
Need to Know - No housekeeping, bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Desk
- Free newspaper
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
- No housekeeping
- Bed sheets not available
-
Superior Double Room
1 King Bed
183-sq-foot soundproofed room with a balcony
Internet - Free WiFi
Food & Drink - 24-hour room service and minibar (fees may apply)
Bathroom - Shower/tub combination, bathrobes, and towels
Practical - Safe, free newspaper, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Need to Know - No housekeeping, no rollaway/extra beds available, bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Desk
- Free newspaper
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- No housekeeping
- Bed sheets not available
-
Classic Double Room
1 Queen Bed
150 sq feet
Internet - Free WiFi
Food & Drink - 24-hour room service and minibar (fees may apply)
Bathroom - Shower, bathrobes, and towels
Practical - Safe, free newspaper, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Need to Know - No housekeeping, no rollaway/extra beds available, bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Desk
- Free newspaper
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- No housekeeping
- Bed sheets not available
Guest Reviews
- Pierre (8/5): - This is a quaint, small hotel close to St Sulpice church, shops, restaurants and pubs. The room was on the small side but comfortable, and the air conditioning cooled the room adequately. The elevator is extremely small, and only one person can go in it with their luggage. Otherwise, this property is very acceptable for its great location.
- Gregory (6/5): - Spent $300 per night for a room with outdated furniture and in need of thorough cleaning and/or painting.
- Carl (6/5): - Well located but run down, 2 star standard
- Catherine (10/5): - We loved our stay! Many steps to climb to our 6th floor room, so mobility is a must. Lovely narrow balcony with terrific views. Wonderful location, friendly snd helpful staff.
- Joseph (10/5): - Great service, great view and excellent location
- Lawrence (8/5): - Overall the place is good and a good deal. It lacked the extra oomph of many places, but all was good. Room grew on me as I was in it. So all OK.
- fabian (10/5): - This is a great place to stay. Everything is within walking distande. If you want shopping it is there. If you want food it is there. If you want to just sit and have a beverage. It is all right here.
- Dominique (8/5): - Quaint old fashioned hotel, situated in one of the best places in Paris: close to all city centre attractions and very close to the Metro. Staff are very helpful and friendly. Despite the lack of à decent lift, complimentary tea and coffee, I really liked the hotel and am very likely to come back.
- Richard (8/5): - Good location, helpful staff. Elevator in hotel is unbelievably small.
- LM (8/5): - Clean and quiet and staff were attentive. Good hot water and shower However towels ran low towards end of stay, and a small instant Coffeea d tea machine in room would have been great Overall very good Loved the little desk with only 3.5 legs gave me good material for a stand up routine.
- Verified traveler (10/5): - Great location for access to Notre Dame, latin quarter and metro stops. The lift is truly tiny but that wasnt a problem. Clean towels daily, clean rooms. A very happy customer.
- Michael (10/5): - Great neighborhood! We’ll definitely stay there again.
- Tawna (10/5): - Perfect placement for shopping, dining and exploring what Paris has to offer!
- Joy (8/5): - This was a great, quiet place to stay. Staff very courteous. We brought our own shampoo and soap, which was good since none was provided, other than hand soap . Super close to metro and bus. Enjoyed our time there
- Aileen (10/5): Wonderful - Wonderful small hotel that I have stayed at many times and it has had some lovely updates..can’t go wrong for the 6éme and rooms with wonderful views of St. Sulpice.
- Verified traveler (8/5): Nice convenient place, unless you/luggage is big - Pretty convenient with a chunk of restaurants etc nearby, not a huge walk to Notre Dame and other scenery. The room was not huge but not tiny. Bathroom was not cramped. Toilet, sink, shower all in one room which does not lock. Since it is on the inside there is no ventilation of the bathroom, like so many places. Bathroom and room appeared very well cleaned. Curtains darkened the room well; windows blocked a lot of the street noise. Employees were nice. The Achilles heel is the lift (elevator). It is VERY shallow and the rear door accordions to the inside. Also not super wide. So if you or your luggage is very large that will be a problem.
- Philip (4/5): - Nothing
- susana (10/5): - Wonderful location, excellent breakfast and cordial, helpful staff.
- Catherine (4/5): - We had an urgent situation where our son needed to come to our room with us. The hotel clerk insisted that our son couldn't come to our room and said he would call the police. We brought him to our room to make a plan for him. The clerk then came to our room and insisted that our son leave. We asked if we could pay for him to stay for the night as his school dorm was closed and the hotel advertises that they accept extra guests in the room on a rollaway bed for 25 euros. We paid that fee, but were never offered a rollaway bed, sheets, or blankets for our son. He slept on the floor on our blankets. The next morning we took him to his dorm and let the day desk clerk know that our son was not staying at the hotel anymore. When we came back from dinner that night, our son was with us. As we walked into the hotel, the night clerk stood up and repeatedly yelled at us that our son couldn't come to our room. We showed our son's dorm card and explained that he wasn't staying with us anymore. During a 20 minute argument, the manager walked into the hotel. We explained that our son was not a guest and we showed his dorm card. The manager refunded the 25 euro fee we paid after we showed a picture of our son sleeping on the floor. He made excuses for the unprofessional staff, told us that we could call President Macron to complain, but he allowed our son to come to our room. We saw a rollaway bed in a closet 12 feet from our room that would have easily fit in our suite.
- Marlany (8/5): - Although there was a mishap at the beginning of our trip, it all worked out. Thank you.
- Steven (8/5): - Very nice. Walkable to everything you want to see
- Janine (8/5): - The location was great! Very close to the metro and walking distance to several monuments. On the downside the room was quite small and the space to set items in the bathroom was extremely limited
- Maria (6/5): - The receptionist thought I had not paid the tax and threatened me lo call the police as we were leaving to the airport. The water in the room 4 euros small water. Horrible. Building in poor conditions. NO vayan a este hotel, está deprimente, 2 personas en el elevador apretados, si llegan carry on y son varios se la pasan en el elevador. Pensaron que pague las taxes y me amenazó gritándome que llamaría a la policía. La ducha súper peligrosa con una media puerta de cristal que se mueve, prepárense para caerse. Edificio descuidado NO VAYAN ESTE HORRIBLE HOTEL. ESTA EN BUENA ÁREA SOLAMENTE. AMEN!!!!
- Sandro (6/5): - The location was perfect but the hotel needs some upgrades.
- Carol (10/5): - I absolutely adore this hotel in Paris. The location is perfect, close to everything, yet right off the beaten path. The room was comfortable, the bathroom large! And the staff are awesome and at the front desk 24 hours a day. ⭐⭐⭐⭐⭐
- stuart (6/5): - The location is perfect, the only reason our review was not 5 star was the poor quality furnishings and the hotel needs redecoration.
- Adriana (10/5): - Excellent location. Comfortable room and great service. They have the tiniest elevator but at least we didn’t have to carry the luggage upstairs. I’d definitely stay there again.
- Andrea (10/5): - This was a fabulous stay! The location is a 10 for all the main sights, restaurants and metro. We had a room on the 6th floor with a little balcony and bistro set which was an added bonus. The room was very spacious for Paris. Very clean room with comfy bed. The elevator was the smallest I have ever seen, it fits 1 person and suitcase side by side. Would definitely stay here again.
- William (6/5): Don't stay here - This hotel is in a great location, but you do not get a lot for your money. The Pro's for this hotel are the location, king bed, great water pressure and hot water. There is an elevator, but it's the worlds smallest elevator. It's a tight fit for two adults and no luggage. The Cons far outweigh the pro's. The picture on Hotels .com looked nothing like our room. The furniture is shabby, battered, and mismatched. The furniture looked like it came from a flea market. There was a hole in the baseboard. The ceiling was a flexible vynal fabric, but it looked like a real ceiling. The bed was hard, lumpy and uncomfortable. The carpet in the hallways and stairwell is very worn and has some holes. The front desk staff barely said hello. I don't know how this hotel had such a high rating on hotels.com. We paid about $300 a night for this dump. I would not reccommend this hotel to anyone.
- Colleen (10/5): - This hotel was everything I was looking for. It’s an old building with a spiral staircase, big windows, and crown molding-so pretty. There was a large shower/bathtub, and a small mini fridge. The AC was not working, but with the large windows, it was comfortable enough. Location is great-convenient to a couple train stations, restaurants, cafes, souvenirs, and market grocers all within a ten minute walk! One thing you should know before you stay is while there is an elevator, it’s really only big enough for a person to stand with a small suitcase-it was fine for me, but not what I was expecting.
- Murat (10/5): - We always stay at Atlantis in Paris, we like the hotel and we like the location.
- Michael (8/5): - It was conveniently located, Friendly and helpful staff. Room was a little tight as well as the lift.
- nancy a (8/5): - Location was perfect. Staff helpful and friendly.
- Jun (6/5): - Wonderful location. Very close to everything. But the hotel is quite old. The room was small, and the items provided was bare minimum
- Kathleen (8/5): - Location was excellent. The room had AC, which was great during the heat wave.
- Dima (10/5): - Hotel is clean. Staff are helpful. Excellent location.
- Gregory (8/5): - Best AC in Paris maybe France! Great location amidst restaurants and shops.
- Amber (10/5): - Elevator too small
- Paschalis (10/5): - Great option at St Germain des Pres area, which is beautiful and safe. Nice facility, kind staff, also kept the room key for me whenever I left the room to venture outside.
- Monica (8/5): - We had a wonderful stay. Location is excellent. Very close to a Metro and all the shopping and food places. Rigt next to St Sulpice church. Our room for two is spacious including the bathroom and shower. I requested a lower floor which is great so I only took the stairs each time and just used the elevstor for our luggage.
- Irene (8/5): - It was a nice hotel. Our room faced the street but quite at night.
- David (8/5): - Enjoyed our stay, good continental breakfast served in a charming breakfast room. Clean and quit hotel steps from the Metro
- Isabel (10/5): - Good location
- Carol (10/5): - Very quiet.large bedroom and spacious bathroom. Very convenient for Metro station
- Erynn (6/5): - We absolutely loved the area! Our balcony (which was difficult to access) had a wonderful view of Saint Sulpice Cathedral. We felt safe the entire time. The staff were alright, not necessarily friendly, but not mean. Definitely did not seem to be super fluent in English, which is fine because I was the foreigner! We did have an ant problem that we chose not to address because I knew it would be difficult. The elevator is TINY. Like, struggle to fit one person tiny. We did not have the breakfast, so I cannot speak to that.
- Mark (10/5): - Beautiful property
- Alina (10/5): - The location was great. The staff was extremely helpful. The rooms were ample the bathrooms were clean. I will stay there again and I recommend it very pleasant day.
- Christopher (8/5): - The location is great for getting on busses or the metro.
- David (10/5): - Very friendly staff, perfect location, super clean. Highly recommend.
- Faith (10/5): - This property has a good size suite, super clean, and smells nice all the time. The location is very convenient to everything couldn’t ask for better to place to stay with during our vacation in Paris. Definitely would go back here and higly recommended even the breakfast👌
- María Mercedes (4/5): - The hotel is very run down. Nothing like the pictures. The pillows smelled like cigarettes and the room like mold. No view at all. Half of the staff were rude.
- Leona (10/5): - The location was perfect for a short stay and the hotel room was exactly as shown
- pbridge1300 (6/5): Functional but not welcoming - I'm going to give this three-star hotel 2.5 stars. Somehow this place just misses. The front desk wasn't welcoming and the room was a little bit off. It just didn't feel good, it wasn't nicely put together. The table was a small plastic table and the chairs were small plastic chairs. The size was generous and the bed was comfortable. There were thumping noises throughout the night for three nights - I'm not sure if they came from inside the hotel or from the street, sounded like inside the hotel to me. Regardless the thumping went on sporadically all night. I didn't love being here but I'd be willing to return if it were all that was available.
- Amy (6/5): Adequate - Not a bad place and I would stay here again, but they don't really hit. Front desk not very welcoming, room generous and bed comfortable. Thumpy noises through the night, not sure if they came from in the building or outside. I was there three nights and it happened every night. Somehow this place is just missing on hospitality and psychological comfort. Functionally it was fine.
- Michael (8/5): - Great location. Good size room.
- Meghan (6/5): - This hotel is in an excellent location close to public transportation options and within walking distance of many tourist attractions in Paris.
- Horace (10/5): - We loved the hotel and the area. Had a wonderful time.
- Vishal (8/5): - The elevator is dangerously small and should be disclosed by the hotel. It is very claustrophobic and accommodates only one person.
- pamela (8/5): - The Area.
- John (6/5): - Sporadic Bus noise through night is the only negative. The staff is terrific.
- Eric (8/5): - Great location
- Gary (10/5): - We loved everything about Hotel Atlantis, especially the quiet room. The elevator is small
- John P. (8/5): Decent place to stay in Paris. - The room could use a chest of drawers. Service was great. Good location for what we wanted to do.
- monica (6/5): - Love the location and staff.
- lynn (8/5): - Amazing location. Smallest elevator in history and had to ask for extra towels, no face cloths. But aside from that great value
- Susan (10/5): - Quaint hotel in safe, convenient location. Small but charming room - nicely renovated.
- Doris (10/5): - Good size bathrooms, convenient location, friendly and helpful staff.
- Laura (8/5): Great location - Hotel wasvin a greatblocation. Close to metro, busses and restaurants and shopping. Stairs to rooms are spiral and uneven, but room was clean. Mattresses were very firm. Because the nights were cool ac was not available and room felt stuffy. Opening windows helped.
- Ajay (10/5): Would stay here again - Nice and quiet location, close to public transport and good eateries, pleasant staff.
- Marie (10/5): Loved it! - Stayed here for a week and loved it! The location made it easy to get on the metro and access all the main tourist attractions. The breakfast available was pastries, coffee, and yogurt. The staff were all very nice. Only complaint was that the elevator was extremely small, but we made it work!
- Juan (10/5): - Nice hotel with friendly staff
- Sandra (10/5): - Rooms were surprisingly large. Nice bathroom. The elevator was tiny tiny. So we used the stairs a lot.
- George (8/5): - This facility was clean. It was somewhat small. The bathroom was adequate. There is an "elevator" but it was the smallest that I have ever seen. They do have stairs that reach every level, but if you are wheelchair bound, it WILL NOT FIT YOU? If you are somewhat claustrophobic it will push you to your limit. If you are fully claustrophobic, you will absolutely refuse to let the doors close on you. Other than that, it was fine and a good value.
- Steven (8/5): Great location. Clean bathrooms - The rooms were bigger than we expected. The beds were more comfortable than we expected. There was no remote control for the air conditioning unit on the wall so it got too hot at night. The toilet seat was broken and you couldn’t sit without sliding off. I told the front desk about the toilet seat and they brought us more towels. I don’t understand their breakfast situation. It wasn’t explained, nor was there any brochure to tell us what we needed to do so we did not have breakfast there. They did they were very kind when we asked about the next morning. They said we didn’t order it, but they didn’t tell us how to order it the day before and the front desk people went and gave us a croissant. She was very professional and nice . The level of English language was very low, so it was very difficult to communicate with him even at a basic level In French or English.
- Verified traveler (8/5): - Need big Elevator, its only can go one person at time
- OSCAR (6/5): - The elevator is terrible way to small, the bed materials are not fresh, too hot.
- Matthew (10/5): - Immaculately clean with friendly and helpful staff.
- Kristopher (6/5): - 2 minute walk to subway station, cafes and restaurants everywhere within 1-10 minutes walk. Luxembourg Garden 12 min walk away. The air conditioning in the room was AMAZING! Area is very safe, laundromat 4 min walk away. The staff wasn't unfriendly, but they were not personable at all and probably the least personable staff of any hotel we've stayed at. We didn't pay for the breakfast since there were much better options for the same price just a couple to a few minutes walk away. The toilet seat in our bathroom was not attached completely so it slid around when we sat on the toilet. The elevator is a one person elevator so you are going to be walking up stairs.We were on the fifth floor and it got annoying real quick when we were a family of 3. We had 6 available electrical outlets in our room, but only 2 of them worked. We paid $400/night which was over $100 more than the advertised room charge on the hotel room door. We'd certainly stay in this area again, but definitely not at this hotel.
- Cindy (10/5): - We had a really great stay. The property is beautiful, great location, and the service was great. The elevator is the smallest I've ever seen. Max 2 people without suitcases. My daughter and I are not large but we were squeezed in.
- jacobsO6813JK (2/5): Most horrible customer service ever!!! - Horrible experience!!! We had to cancel due to medical emergency and they gave us the run around. Refused to refund and were extremely rude. Stay away this is the worse hotel in Paris. I would never recommend anyone to stay there or deal with the worst customer experience in the city. The hotel manager is lacking empathy and should not be allowed to work there.
- Joanne (10/5): - Marvelous location and service… tiny but charming and the people were wonderful!
- Maria (8/5): - Good location.
- Hassan (8/5): - Classic parisian hotel in spectacular St Germain district. Location is A for visitors, close to metro, bus etc. 20 mins walk to Notre Damn, 5 mins walk to Luxemborg garden which is amazing for a morning breakfast picnic. hundreds of eating options within 10-15 mins walk. Hotel itself is a bit old but staff are very polite and helpful. the elevator is hilarious small ( 2 person max) but I will take it over having no elevator. its very charming and a great value for the money and location. rooms are in clean good condition as well, al thought a little small.
- Roving488978 (2/5): Disappointed. Room not like on website. Poor cleaning. - Poor stand of cleaning. I highlighted this on arrival and was told it was told it would be cleaned. I was there 4 nights and not done despite towel change etc each day. Room uninviting due to dirt and terrible marks in walls. No bathroom robe or radio as advertised. Limited TV channels. Kettle but no cups/mugs, teaspoons or tray. I had to go out to buy. Lift very small. I sent my case up and only used the stairs. Friendly staff. Good towels and bathroom toiletries. Excellent location. I paid City tax on arrival but was asked for this again the day before I left which was surprising. I would not return. Expensive for what it is.
- Verified traveler (8/5): - Location was very good. Walkable area, good restaurant choices and safe. Room was large by European standard.
- Susan (8/5): - Lovely little hotel in the heart of St Germain. The hotel was always locked so the front desk staff always had to open the front door for us. We never had breakfast but the little lounge area was sweet. The tiniest lift you have ever seen - it was fine for us as we only had small backpacks but it would have been one suitcase and one person otherwise. Everything worked, everything was clean. Lovely big room. We enjoyed our stay.
- Reniel (10/5): - Nice hotel in the Latin quarter, good service and convenient location!
- Mark (8/5): Good location for Paris - Nice overall location within walking distance of most attractions..no tea or coffee facilities in room..had to pay extra if you wanted these and room was enough already.Rooms are small but good as a base.
- MIN (10/5): - A good hotel to stay!
- Lucy (10/5): - Perfect spot for a trip to the delightful City of Paris. Easy, convenient location in walking distance to the chic cafes of Saint Germany des Pres and a short leisurely stroll to other major sights such as the Musee d’Orsay. The staff were friendly and helpful, and the bed was comfortable. I’ll definitely return to this hotel.
- DAVID (10/5): - Very clean, good sized rooms.
- Pei-Yu (8/5): - The room was extremely clean. But the elevator was only 1ft x 3 ft no kidding. Impossible to fit in large luggage. Be mindful, you don’t want to end up carrying big suitcases and climbing 6 floors.
- Nancy (10/5): - Hotel Atlantis is a superb place for being central to everything in Paris. The staff were excellent and the rooms are very clean. I will definitely stay here again in the future.
- Nancy (10/5): - La service et la chambre sont excellentes
- Bradley (8/5): - Great location / great staff 👍 Would comfortably stay there again 👍
- Ernest (8/5): - Only problem: too small elevator.
- Caroline (8/5): - Ok little hotel in great location. Good price for city centre. Nothing fancy about but I would stay again
- suemon123 (2/5): Dirty and smelled like curry - My husband and I and another couple made reservations at the Atlantis for the end of Sept. 2023. From the website photos we thought it would be a charming boutique hotel, and it has a three star rating. We had reserved a “superior” room for 3 nights. We were greeted at reception by the manager and told to take our suitcases up in the elevator. There was no offer to help with the luggage. I’m used to small elevators in Paris, but this one was the smallest I’ve ever seen. It was cramped, old and not very clean. There was just room for me and my carry-on bag. Any person of a larger size would be unable to fit. When the elevator door opened on the 5th floor, I saw the housekeeper who was reclining on the stairs looking at her phone. She greeted me and pointed to the side my room was on. All of her cleaning equipment was laying in the hallway in front of my door and I had to lift my suitcase over it to enter. The room was dingy and had a low ceiling with large cracks in it. Instead of a king-sized bed (as advertised) we had two twin beds pushed together. There was no rug and no toiletries in the bathroom. The brown dust cover was coming off the bed at the foot, the plastic floorboard was dirty with big gaps between sections and the small leather chair was so worn that it looked fuzzy. The ceiling fixture had spotlight-style bare bulbs. The curtains were dirty and so was the cover on the desk chair. My friends’ room was just as bad. It was also grimy, with stained fabric-covered chairs. I’ve added photos with this review to show what it was like. My husband and I went downstairs to the breakfast area to wait for our friends. The carpet on the stairs was worn and dirty. The breakfast area was dark with mismatched furniture and smelled strongly of curry. I told the desk manager my concerns (in French to be sure he understood) and asked to be moved to another room if possible, but he just kept insisting that we had a superior room and didn’t do anything. After consulting with our friends, we found another hotel and made reservations there for our stay. As of now, I t’s unclear if we will get a refund from the Atlantis. Although we prepaid through the hotel website, the manager said that they use a third party in Singapore to handle their finances, and we had to work with them to receive any refund. When we got our bags to leave, the tiny elevator had stopped working so we had to lug our suitcases down 5 flights of stairs. Do not stay here and don’t believe the photos on their website. They don’t show how grimy and old everything is. The hotel is in desperate need of a deep clean and a renovation. I have no idea how it got a three star rating.
- teddyandrosie (2/5): Website is misleading - The pictures on the website do not reflect the real hotel. It’s dirty and old. Superior room was shabby, an old low to the ground mattress and old coarse bath towels. We got stuck in the elevator and a maid had to pull the doors open. Beware!
- Debrah (6/5): - The main entrance is hidden and you must ring a bell to enter. After check-in only one person can use the elevator and that is without luggage. Your luggage will be sent up after you. The winding staircase is wood till the first floor then old green carpet takes over. Upon entering the room the drapes were falling down, the furniture is mismatched and all beat up with broken hardware. The floor tile was uneven, lifting and spongy. The room is a nice size as well as the bathroom. The tub/shower is a very high step to get in and out of. There is a blow dryer but it is attached to the back wall and you need to keep the handle depressed to operate it. The paint was peeling all around. The WI-FI is very spotty. Turning off after 15-30 minutes then having to resign back in. But, as for the staff they were very nice and helpful.
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