City of Dreams Macau - Nüwa Macau
Location: Estrada do Istmo, Cotai , Macau, mo
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Nüwa at City of Dreams offers 300 guest rooms, including 33 villas, designed to provide an exclusive and refined experience. The rooms feature modern amenities such as a 42-inch flat-screen TV, iPod dock, and breathtaking views of Cotai through floor-to-ceiling windows. Guests can unwind in the deep soaking tub or separate rain shower in the en suite bathrooms, complete with complimentary bath amenities.
Pampering Spa Experience
Indulge in a rejuvenating experience at NÜWA Spa, where guests can enjoy body massages, sauna sessions, and various beauty treatments. The spa provides a tranquil retreat to relax and unwind after a day of exploring Macau's vibrant attractions.
Convenient Location and Services
Located just a short distance from popular landmarks like Taipa Houses Museum and Cunha Street, Nüwa offers easy access to Macau International Airport and the Maritime Ferry Terminal. With 24-hour concierge and room services, along with complimentary local and IDD calls, guests can enjoy a seamless and convenient stay at this award-winning property.
Experience luxury, relaxation, and convenience at Nüwa - book your stay now for an unforgettable Macau getaway!
Important Information
Please note that children's breakfast is not included in the breakfast-included rate. Children's breakfast will be charged separately.
Please note that for rate plans that include breakfast, breakfast is for 2 adults. For any extra breakfast required, please contact the hotel directly.
Choice of In-room Breakfast from: American or Chinese Breakfast.
The name on the credit card used for the booking should correspond to the guest staying at the property.
The credit card used for booking must be presented at check in.
Room photos are for reference only and room facilities may be varied by different room layout.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Free beach shuttle
- Offsite parking discounted rates available
- Nightclub
- Clubhouse
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Lift / Elevator
- Luggage storage
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Currency exchange
- Concierge service
- Wheelchair accessible
- Lower bathroom sink
- Emergency cord in bathroom
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- CCTV outside property
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Happy hour
- ATM/banking
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Free beach shuttle
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Clubhouse
- Wine release events
- Exercise/lap pool
- Secured parking
- Casino nearby
- Health or beauty spa nearby
- Swimming nearby
- Electric bicycle charging station
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Nuwa - Deluxe Suite
Nüwa's suites offer a perfect destination for refined tastes, with contemporary luxury and enchantment around every corner. Each 82-sqm suite features a living room and a bedroom where you can sink into delightful relaxation with the bedroom's lavish Simmons oversize king bed, fitted with premium BCI cotton linens, a premium 100% white goose down quilt and a range of comfortable pillows. The suite also offers other delights, including a touchscreen tablet, a 65" 4K HD television, ensuring that multiple entertainment options are always within reach. This room features a Complimentary selected mini bar items. If you would like to chat with your family or check in with your job, a 22" computer is also available at your request. For a moment of bliss, indulge in a refreshing shower or bath in the large marble-decorated bathroom and a cloak room.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
-
Nuwa Villa
Located on Nüwa's 28th to 33rd floors, these 160-sqm suites perfectly showcase their own unique Asian elegance. Enjoy a stunning view of Cotai from above, enhanced with exceptional hospitality.
Each luxurious suite features a dressing room, private lounge, large kitchen and spacious bedroom. This room features a Complimentary selected mini bar items. The bedroom with attached bathroom includes an ultimately comfortable full-sized bed with a premium down quilt, as well as a separate shower room, hydro massage tub, double basins and two fitting rooms.
The suite also provides privileged access to touchscreen tablets, 65" and 85" 4K HD TVs, an exclusive video-on-demand system, a Blu-ray player, an iPod dock, and a 22" touchscreen computer is also available at your request, as well as a two-line phone. The extensive living room and dining area offer a wealth of exquisite details and refined artistry. Your unique perspective will give a crowning touch of flair to the luxurious setting.
In addition, a VIP butler is assigned to each suite to take care of all your needs and ensure that your stay is not just extraordinary, but perfect in every way.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
-
Nuwa - Premier King Room
Surround yourself with Eastern culture and luxurious amenities in one of Nüwa's spacious 60-sqm rooms. Diverting entertainment through the room's 65" 4K HD television and chargeable electronics. This room features a Complimentary selected mini bar items. Fall into sweet slumber in the comfort of a bespoke Simmons bed, fitted with premium BCI cotton linens, a premium 100% white goose down quilt, and a range of pillows to suit every taste. Indulge in a refreshing shower or bath in the large, marble-decorated bathroom, with a cloak room available.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
-
Nuwa - Premier Queen Room
Surround yourself with Eastern culture and luxurious amenities in one of Nüwa's spacious 60-sqm rooms. Diverting entertainment through the room's 65" 4K HD television and chargeable electronics. This room features a Complimentary selected mini bar items. Fall into sweet slumber in the comfort of a bespoke Simmons bed, fitted with premium BCI cotton linens, a premium 100% white goose down quilt, and a range of pillows to suit every taste. Indulge in a refreshing shower or bath in the large, marble-decorated bathroom, with a cloak room available.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
-
Nuwa - Premier Suite
Beautifully designed with Asia's traditional elements, Nüwa's 114-sqm suites present a refined and elegant home-away-from-home full of contemporary luxury and enchantment. Each suite includes a living room, dining area, and a bedroom with a marvelous panaromic view of Cotai. Inside the bedroom, you can relax and unwind in the comfort of a bespoke Simmons oversize bed, fitted with premium BCI cotton linens, a premium down quilt and a range of comfortable pillows. The suite's other delights include a touchscreen tablet, a 65" 4K HD television, and chargeable electronics, ensuring that multiple entertainment options are always within reach. If you would like to chat with your family or friends, a 22" computer is also available at your request. For a moment of bliss, indulge in a refreshing shower or bath in the large marble-decorated bathroom and accompanying cloak room.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
Guest Reviews
- Yu Tsung (10/5): -
- Tefang (10/5): 接待員Kurk很專業早餐很豐盛下次來玩還是會選頤居 - 整體都很滿意 沒有
- Lesley (10/5): Mostly good - Very nice hotel and our hotel room had a wonderful view of the strip. The room was large and comfortable. We were given lots of goodies to eat and take away. The check-in and concierge staff were very good but the man outside directing traffic not so much. Accessing the hotel was a pain both in and out. We took the shuttle from the ferry but had to wait 20 minutes for it to arrive and then had to walk a mile through the shopping centre to reach the hotel. I would just take a bus or taxi in future. Also walking to the hotel from the strip was not that easy as the entrance was away from the road. We wanted to get a taxi when we left the hotel but the man outside directed us down to another rank where there was a queue and in the end a man from the neighbouring hotel took pity and called us down to his taxi rank where he got us a cab straight away.
- LEE (10/5): Wonderful elegant hotel with matching customer service. - Convenient location, large beautiful room with a great view over the strip, awesome bathroom, great gym and friendly helpful staff. Everything was perfect.
- Diana (10/5): Would stay at the hotel again. Can’t fault it. Excellent in every way. - I was pleasantly surprised how modern the hotel was. Everything was great. The staff were friendly and helpful especially in recommendations of where to go to eat and where to visit. Could not fault anything about the hotel. Mini bar was free, fruit platter and other nice touches that were made. Convenient to the House of Dancing Waters. None
- wei (9/5): -
- Emma (10/5): Perfect service = perfect stay - Wow, what a hotel. This could potentially be the best hotel we have ever stayed at.
I primarily say this because of the service. Every need of ours was anticipated and far surpassed.
When we first arrived (ahead of check-in time, extremely tired and jet lagged), they made a room available for us immediately. They even had time to fill it with balloons for my birthday :-) As no rooms with a view of the Cotai strip were available when we arrived, they held a room for us to move into the next day ... and provided a birthday cake as well.
The turndown service was unbelievable ... each night we arrived back to a room that was tidy beyond belief (they even folded all of our dirty clothes we'd thrown on the floor!), with 'surprises' left on our beds (like face masks, or sprays to help us sleep).
Additionally, the room itself was a great size and well equipped, as were the amenities provided. For example we had child sized bathrobes and slippers, toothpaste, toothbrushes, shower gel etc.
And when it came to check out, the porter was already at our door to escort us and our bags to the hotel shuttle, which we had asked the concierge about the previous night.
The location of the hotel was also great - we had a perfect view down the strip, seeing the 'Eiffel Tower', the Londoner, etc etc. Great to see the nights at light.
I highly recommend booking here, you will feel like royalty. Nothing, it was all amazing.
- Hung (10/5): -
- Cheryl (10/5): - The staff were friendly, helpful and always smiling. The service was excellent and the little extras they do, really made the experience wonderful. I didn't stay there long enough 😪
- OKURA (9/5): 最高の宿です。また泊まりたい。 - 部屋がとても綺麗。広くて、眺めも最高。水場も広く、浴槽も大きい。朝ごはんも美味しく、会場がおしゃれ。スタッフも気が効いていて丁寧。 初めてのマカオ旅で、質問にも答えてくれた。 特になし。おもてなしが多く、フルーツが食べきれず申し訳ない。
- PAOHSIEN (9/5): -
- Steven Drinnan (10/5): A great way to celebrate your special occasion - Loved the location and the staff.
As usual they go out of the way to make your stay amazing. Nothing.
- Luini (10/5): -
- Chan Pang (9/5): -
- Andreas (1/5): - Very bad experience.
Room was on do not disturb and staff enter in our room again our will by force Management is missing
- 育媚 (9/5): -
- Daniel (10/5): -
- Louis (10/5): Exceptional stay! - I absolutely loved my stay here. The Asian-style interior design is stunning - elegant, calming, and beautifully detailed throughout the property. My room was incredibly spacious, with a fantastic view and everything kept in pristine condition.
The staff were outstanding - attentive, warm, and genuinely caring. A special shoutout to the housekeeping team: the room cleaner went above and beyond, noticing small details like the glasses we left out and thoughtfully leaving us cleaner wipes for them. That level of attention truly made the stay feel personal and luxurious.
Highly recommend this hotel to anyone who appreciates exceptional service, comfort, and design. I’ll definitely be coming back!
- Zi (8/5): -
- Andreas (10/5): Εξαιρετικές διακοπές με φίλους - Τα πάντα ήταν υπέροχα, καθαριότητα προσωπικό , εξυπηρέτηση, παροχές
- Jo Chi (10/5): - 服務非常好 早餐好吃 安靜舒適
- Marcelo (10/5): -
- Erez (10/5): - מלון מצויין
- Konstantin (10/5): Amazing experience, we will definitely return. - Everything! The staff, room, view, breakfast variety and taste, comfortable beds, hotel location, n/a
- Bonnie Hu (10/5): 近兩年入住體驗最美好的飯店 - 新濠天地 – 澳門頤居真的是很棒,早餐雖然項目不算非常多,但是每樣都很美味,餐廳景色更是為早餐體驗增色不少。服務人員都非常的親切與友善,這次跟父母親一起前往旅遊,職員還幫我們開通了中間的門變成連通房。看完了水舞間走路三分鐘就可以回到飯店休息。
與家人、朋友、同事出國出差,也陸陸續續住過不少飯店,頤居的美好讓我留下了深刻的印象,我們也在這裡度過了很愜意的四天三夜! 雖然我們都是住在禁煙房,但是我們其中有一個房間一開始入住時還是發現有些許的煙味,反應後飯店馬上搬來一台空氣清淨機,協助消除一些味道,十分積極協助處理我們反應的問題,隔天味道消散不少
- Jomar (10/5): -
- Guat Eng (10/5): It was fantastic! - We were very impressed by the bell service and front office. Staffs were very helpful and friendly but most impressive would be the housekeeping. The room and bathroom were so well cleaned with our toiletries so tastefully and artfully arranged. Very pretty and attentive to details. Thank you so much! A bit of a walk to the hotel lobby from our drop off point. We alighted at the COD countdown from the shuttle service.
- Peter5479 (10/5): -
- TAKANORI (10/5): - 一人旅でスタンダードルームに泊まりました。
スタッフのおもてなし、部屋の設備、広さ、清潔感全て最高のホテルです
- CHIAWEI (10/5): - 每個環節的員工態度都很好而且很貼心,客房乾淨也很寬敞,這次入住的房間正對威尼斯人、倫敦人跟巴黎人的景觀,晚上可以直接看到夜景;飯店位置離機場很近,搭計程車大概MOP40左右,威尼斯人就在對街,距離倫敦人巴黎人都算近,散步去官也街也大概20分鐘左右,非常推薦的飯店,下次去澳門還是會選擇頤居
- Roger (10/5): -
- 政竑 (9/5): -
- NORIAKI (6/5): - 很棒的铺床员工
- 心韻 (HSINYUN) (10/5): 房間倒早餐供應,是尊榮級的貴賓享受。 - 舒適,整面落地窗view很棒。
mini吧點心、各種果汁、飲料持續供應,每天供應新鮮水果。
早餐,尊榮貴賓級享受。
從住宿,到餐廳,到前台,到禮賓,到house keeping ,都那麼客氣、禮貌周到。 找不到!
- Ying-Ting (10/5): -
- MengJing (10/5): - 服務要給十個100分!每個服務人員都非常親切有禮,會為了這個服務而再訪。房間備品齊全、床非常好睡、唯一缺點應該是浴缸不方便進出,要小心使用,早餐屬於精緻型、種類不多,個人覺得不一定要加購早餐~
- Wai Man (10/5): -
- Liang (10/5): - A great hotel, very convenient to walk to everywhere on the Cotai strip; however, not overcrowded like the Venetian. Staff were exceptionally friendly and helpful. The room controls (lights/sounds/blinds) are controlled by tablets, took a bit to get used to, but ok. Will definitely comeback.
- Wang (10/5): 服務很棒 - 非常舒服享受
- Adrian (10/5): 禮貌態度好過日本 - 景觀一流, 員工態度親切有禮, 比日本的生硬禮貌有明顯對比
- Sarah (10/5): - Great new hotel
- 美妃 (10/5): -
- Steven Drinnan (10/5): This is true Five Star experience. - This Hotel has exceeded my expectations. From the time I checked in till we left we felt nothing but welcomed and looked after.
We booked the cheapest room in the hotel but we still treated as a King and Queen.
Every staff member went the extra mile to make sure our experience was perfect.
From the room tour to the turn down service.
This place is truly a five star dream.
Overlooking the Coati strip
No hidden surprises.
Thank you to all the staff.
Patrick - Bell Man who took us to the shuttle area. Thanks so much.
And to the other staff who showed us the room.
Sorry I forgot the name.
If you want an unforgettable experience don't wait. This is the hotel for you. Nothing really. The breakfast was.kre catered to Asian tastes. But still and exceptional experience. So even though it didn't suit my tastes the staff and the restaurant were excellent.
- yuji (10/5): -
- wai man (10/5): - 服務人員Jim 跟 Aaron 服務一流,十分有禮貌,會主動了解及幫忙解決問題。令你覺得旅程十分舒適及貼心。
- Morteza (9/5): -
- 佳聖 (10/5): -
- Mei Ling (6/5): - 房的燈光,窗簾均需於牆上小屏幕調較,沒有 i pad協助下較不便。今次房的水溫較難調較,沖涼時水曾變冷水,一會又變熱水,退房時巳向職員投訴,他們也即時通知員工上房檢查。
- Nhi Manh (10/5): - Properties conditions excellent!
Lovely hotel.
Staff friendly and nice.
- NHI MANH (10/5): - staff's friendly, nice place and clean.
- Coral (10/5): Exceptional -
- Kate (10/5): - Impeccable service.
Very attentive staff
- Maggie (10/5): - Excellent service, friendly and helpful staffs, nice view facing the strip from the room. Large and clean room with great amenities. Totally recommended.
- Joanna (9/5): We had a pleasant stay overall - Modern, clean, bed is comfortable, with complimentary fruits and drinks, staff are helpful & nice Smoke alarm sensor light was blinking throughout the night was so annoying
- Zoe (10/5): Excellent the fruit everyday was exceptional 👍 - Location staff restaurants .. everything
- Mei Ling (10/5): - 補了房間差價後轉至千多呎房,非常舒適,整潔,且有無敵金剛大道景,很難忘的一夜。櫃檯職員非常有禮貌及耐性地替我們辦轉房手。
- Owen (8/5): Very good -
- Samer (9/5): Superb -
- Keith (10/5): Exceptional -
- Beo (10/5): Exceptional -
- King (10/5): I would like to praise the staff Tiffany who works at the hotel lobby reception. She helped us a lot with the room check - The staff at the hotel lobby reception Tiffany was very kind and helpful! Without her welcoming us and helping us, we wouldn’t enjoy the stay with 110% satisfactory. I would say if there are free movies available would be appreciated!~
- Dan (10/5): Highly recommend this hotel/location - Breakfast quality and choice was fantastic, and service throughout the hotel was impeccable. Special mention to to Reception and Concierge, but couldn't fault anybody or anything. There is a huge amount of competition in the area, but the Nuwa really stands out. Nothing!
- JISUNG (10/5): - 서비스. 시설. 위치 다 너무 좋습니다.
마카오 방문 두번째인데 이번에 또 누와로 갔습니다.
이번에도 좋았습니다.
- Robertm (9/5): Superb -
- Antreas (10/5): The best of the best - Amazing hotel 7 star service
- JIYOUNG (10/5): 코타이 최고의 호텔 - 마카오에서 묵어본 네 군데 호텔 중 모든 것이 완벽했던 호텔입니다. 특히 세심한 서비스와 응대가 매우 훌륭했습니다. 투숙 전 기념일 웰컴을 요청했는데, 기대 이상의 환대를 해 주었고, 특히 셔틀버스 타러가는 곳까지 짐을 운반해 주신 친절한 버틀러분을 잊을 수 없습니다. 시설도 매우 깨끗이 관리되고 있었으며, 코타이 전체가 한 눈에 들어오는 매우 훌륭한 뷰로 리프레시되는 최고의 호텔입니다. 규모도 다른 코타이 호텔에 비해 크지 않아서 조용하고 세심한 서비스를 받을 수 있어 다음에도 꼭 숙박하고 싶은 곳입니다.
- Li Yin (10/5): - 房間很大很舒適,早餐好吃😋
房間view 很好,可以看到倫敦人&巴黎人,相較其它飯店較不擁擠,下次會再入住。
- Abdulla (9/5): Superb -
- HUNG-MING (10/5): - 服務到位,貼心細節都照顧到!值得再訪的飯店,有慶生的絕對要來這家飯店體驗
- Verified traveler (10/5): - Friendly staff with good attitude! Hotel is very nice and with great view!!
- Chiwen (10/5): Exceptional -
- Chiwen (10/5): Exceptional -
- Soo (9/5): Superb -
- Hon (10/5): A perfect stay and great value compared to nearby similarly standard hotels - The breakfast buffet area was on the 27th floor and had a fantastic view over Macau cotai strip. The food was very high quality with a decent spread.
The staff were the highlight of the trip, they went out of their way to assist us and help us in anything we requested incl escorting us personally to the food court in the adjoining mall in case we got lost. The TV system could be a little more intuitive and there wasn't a choice to watch live Premier League football. Otherwise, very little to complain of.
- Roger (8/5): Very good - Room spaced out well with very good size bathroom. Chairs comfortable. Nothing significant other than that pillows & bed a bit soft
- Wing (8/5): Very good -
- Taylan (10/5): excellent - it was our first time visiting Macau, and I believe we stayed in one of the best hotels. The reception team was very attentive—whenever we asked for directions, they would offer to personally take us there. Mr. Kurt assisted us during our stay, and we were very impressed with his service. There was nothing we didn’t like.
- Greselva (10/5): Exceptional -
- Jason (10/5): Exceptional -
- Lui (10/5): Exceptional stay with excellent service. - Best 5 stars hotel we stayed at. Attention to fine details and all staff we encountered provided exceptional service. Including front desk/ concierge staff (Jeffrey, Tiffany, Kurt and Aaron) to bell captain and room cleaning staffs are all providing above and beyond services. The condition of the hotel is exceptional and view/location are all excellent. There is absolutely zero imperfection. nothing
- Yifan (10/5): Luxury with style, great view from the room - Great view from the floor to ceiling window.
Staff was excellent, very courteous and helpful.
Excellent breakfast buffet in a beautiful setting.
Love the control panel at the bedside. It controls the lights and the curtain. Nothing. Will come back!
- Dominic (10/5): - 客房寬敞舒適,讓我一夜好眠。服務人員專業親切,隨時樂於提供協助。早餐種類豐富,現點現做的料理特別美味。
- Shaun (10/5): Exceptional -
- Wai (10/5): It’s my second stay in this hotel. I love this hotel environment and staff there are well professional! They make me fee - The hotel is very modern and clean. The environment is quiet and away from most busiest area. All staff are very nice and attentive.
- Hessa (10/5): Exceptional - الفندق رائع
- Edmond (10/5): - Well furnished. Service is excellent
- Peter (10/5): Exceptional -
- Musaed (10/5): Exceptional - Miklo the manager was the best .. she provided us with every bit of service we needed for our honeymoon stay in Nüwa I wish we've stayed longer
- Clement (10/5): Exceptional - Everything they gave us a fruit plate and spent so much time at check in with us. Best service we’ve experienced! Welcome drink was great too. Thank you so much
- Semera (10/5): Lovely, if I ever find my self in Macau again will definitely look to stay here again! - Hotel was beautiful, attention to detail was excellent Directions were not clear at times, at times we found ourselves going the long way round. On departure the guidance to get to the correct border gate was just wrong, we ended at the wrong bottom crossing and had to exit, get into a taxi and head off to the correct border crossing to get back to Hong Kong, mildly stressful, fortunately we had no deadline to meet.
- Josephine (10/5): Best of the best. - Atmosphere, staff, service - everything is just too-notched!
- Vladyslav (10/5): Perfection - Absolutely top notch place
- Sheryl (10/5): - Returning stay as I personally enjoyed the rooms and the service. Special mention to Jason/concierge who went out his way to research and suggest local recommendations when I requested. That made the trip very personalised and interesting for us.
It’s our second time encountering him and it was extremely pleasant! Kudos to his dedication and commitment. He is definitely a gem!
- Anselmo (9/5): Superb -
- Karen (10/5): Very pampere - Very plush hotel with all amenities Bus pick up a long way from hotel entrance
- Elan (10/5): Best stay in Macau - Hotel is Elegant and comfy None
- Elan (10/5): Perfect stay in Macau - Elegant design and great service None
- Elan (10/5): Have stayed in more than 10 hotels in Macau and this one really the top of my list - Room very comfortable and nicely decorated Pillow was too soft but actually there are different types of pillow that I could request for.
- Rui (10/5): Exceptional - The facilities, the decoration of the room and the staff.
- Jing (10/5): Exceptional - everything is perfect, from check in till check out, staff are helpful .
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