Splendid Holiday Hotel Spa
Location: 16 Ngõ Thọ Xương lane, Hanoi, vn
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Central Location:
Situated in the heart of Hanoi, Splendid Holiday Hotel Spa is a stone's throw away from iconic landmarks such as St. Joseph Cathedral and Thang Long Water Puppet Theater.
Luxurious Amenities:
Indulge in a range of amenities including a business centre, concierge service, 24-hour front desk, and complimentary WiFi in all areas.
Culinary Delights:
Savor a delightful breakfast spread and relish American and Asian cuisine at the on-site restaurant, with a vegetarian menu available upon request.
To experience the epitome of comfort and convenience in Hanoi, book your stay at Splendid Holiday Hotel Spa today.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Guest education on local ecosystems and culture
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Massage services
- Currency exchange
- Non-smoking throughout
- Shuttle service (additional charge)
- Concierge service
- Public transport tickets
- Fruits
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Mobile app for room service
- Happy hour
- Cooking class
- Supervised childcare/activities
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Health or beauty spa nearby
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Family Room, Balcony
2 Queen Beds
431-sq-foot room with city views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV, cable channels, and DVD player
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Desk, computer, and safe; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Restaurant dining guide
- Wheelchair-width doorways
-
Family Suite Room
2 Queen Beds
387-sq-foot room with city views
Layout - 2 bedrooms and sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV, cable channels, and DVD player
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Desk, computer, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Restaurant dining guide
- Wheelchair-width doorways
- Desk chair
- Travel crib
-
Junior Suite Room with Balcony
1 King Bed and 1 Twin Bed
355-sq-foot soundproofed room, balcony with city views
Layout - 2 bedrooms and sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV, cable channels, and DVD player
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Desk, computer, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Restaurant dining guide
- Wheelchair-width doorways
- Desk chair
- Travel crib
-
Honeymoon Room
1 Queen Bed
269-sq-foot room with city views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV, cable channels, and DVD player
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Desk, computer, and safe; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Restaurant dining guide
- Wheelchair-width doorways
- Desk chair
-
Family Room
Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned family room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as a quiet street view. The unit has 2 beds.
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
-
Superior Double Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV with cable channels, a private entrance, soundproof walls and a mini-bar. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
-
Superior Twin Room
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV with cable channels, a private entrance, soundproof walls and a mini-bar. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
-
Deluxe Double Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV with cable channels, a private entrance, soundproof walls and a mini-bar. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
-
Deluxe Twin Room
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, soundproof walls and a mini-bar. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
-
Deluxe Double Room with Balcony
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a private entrance, soundproof walls, a mini-bar and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Terrace
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
-
Deluxe Queen Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room features air conditioning, a private entrance, soundproof walls, a mini-bar and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
-
Deluxe Family Suite
Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as city views. The unit offers 2 beds and 1 futon.
Max Occupancy: 6 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
Guest Reviews
- will (10/5): -
- vanessa (6/5): Céntrico y nada lujoso - Ubicación céntrica en el old Square que te permite llegar caminando a cualquier lugar. La atención del personal extremadamente amables, gentiles y serviciales. Jacky, Tomás y Niam fueron muy agradables en todo momento. Cuando llueve la calle del hotel se inunda y no te permite acceder al hotel, tuvimos que quitarnos los zapatos y caminar por aguas negras y sucias hasta la entrada. Deberían tener alguna estructura o darte impermeables para los pies por si eso ocurre, pues pudimos tener una infección. Además la habitación se sentía húmeda y algunas áreas descuidadas, además se nos inundó el baño porque el desagüe se tapó y tardó un rato para bajar.
- Jeanette (10/5): -
- Ilaria (10/5): - Excellent Hotel. Tom was very good for organized all the trip to Halong bay , Ninh binh . Perfect
- Thomas (10/5): -
- Renee (10/5): - The hotel is located in a great spot on a quiet lane. It is very close to everything. The staff were very friendly and helpful. A big shout out to Mira, Harry and Tom! The pool is not located at the hotel. It's a 10 minute walk away.
- Dale (10/5): Great location, staff, breakfast room all wonderful. Will definitely be back! - Fabulous location, friendly, helpful staff, especially Mr Harry and Brian who attended to all our needs. Nothing.... perfect.
- Anna (9/5): - Tom and Anna, and all the team were welcoming right from the start. You get a welcome drink and some refreshing melon. The staff were always smiling and willing to help. The room was clean with really good air conditioning which is very welcome after the humid streets. The location is within walking distance for hoan Kiem lake, train street and the markets. The breakfast was exceptional lots of Vietnamese and European choices with good coffee and lots of fresh tropical fruits. Passion fruit seems very popular here. And I enjoyed the spa treatments. Prompt and efficient taxi service to and from the airport. If you can, ask for a room with a window view. My room had no natural daylight. Also the swimming pool is a 5 minute walk away, in another hotel, but I would still rate this hotel as fantastic value for money.
- Paul Wright (9/5): - Location and staff Walking to the pool, only downside
- jean marc (10/5): - Mr Tom excellent tranquillité
- Kerri (9/5): Great location, comfortable bed - I loved the friendliness of the staff and their willingness to teach me the main statements ie omg that’s too much. Very much appreciated. The bed was very comfortable in the superior dbl room and hot was was good pressure. Location was great right next to the big church. And it’s got an elevator Nothing. Also a great breakfast
- Vince (10/5): Génial - Brian,John,Anna and Mr Tom sont à l'écoute de leurs hôtes.Nous avons très bien été reçu. Ces cinq nuits ont été parfaites pour découvrir Hanoï. L'hôtel est très bien placé ,les chambres sont confortables et le petit déjeuner et copieux et varié. Je recommande
- Eric (9/5): -
- Linda (10/5): - Everything was good and Tom was very nice
- Louise (5/5): Décevant - L'emplacement et le confort du lit sont les points positifs Déception, sur l'absence de piscine dans l'hôtel, la propreté de la chambre (le sol surtout), l'odeur d'égoût dans la salle de bain, le petit déjeuné bondé. 15 jours au Vietnam, vraiment décevant par rapport à tous les autres hôtels que vous avons réservés. Il y a bien mieux à Hanoï pour ce prix!!
- Wilco (7/5): Handig in de oude wijk - Goed bed, vriendelijk personeel Zwembad was op een andere locatie in de stad. Dat stond nergens in de advertentie
- Abidi (7/5): -
- Gabrielle (10/5): - La localisation est très bien situé Anna et Angela ont été au petit soin tout le long du séjour .
- YUZURU (8/5): -
- Roberta (10/5): - La stanza era spaziosa e luminosa. Lo staff molto gentile, Harry mi ha dato la possibilità di fare il check out posticipato alle 13. Ti danno anche un sacchettino con il caffè come ricordo. La colazione sia occidentale che asiatica
- Bakkeralsader (10/5): - Very nice people mr Ton Mr Brian And Angela and Anna.
- Renee (10/5): - Loved the location, buffet breakfast and cost efficiency. John was really helpful and happy to assist in any way needed. Pool off site
- Nicole (9/5): -
- Lucas (10/5): - I like everything special. Thanks to Tom very helpful 👌 recommended
- Marie (9/5): - God lokation
- Jean (10/5): Endroit très bien situé au cœur des activités qui nous a séduit - Excellent emplacement et rapport qualité prix. Personnel très serviable voir familial. Mina à la réception et Tom en particulier nous ont beaucoup durant notre séjour Tout était parfait voir même au delà de nos attentes
- Patrick (10/5): - Service impeccable , merci à Jacky, Brian et toute l'équipe. Chambre impeccable et emplacement près du lac et du vieux hanoi.
- Jacqui (10/5): -
- Clinton Robertson (10/5): - Location is excellent. Staff were all very helpful and kind. Tom, Brian, Anna, Mina, Angela, Jacky. Superb Staff. Peter and Tony at the door also superb!! Will definitely come again
- Michelle (9/5): - The staff was truly exceptional. I broke my foot while in Vietnam hiking. They went out of there way to make me as comfortable as possible. Just before breakfast was ending They even called and asked if they could bring me something. Location was great right near the church and could hear the church bells from my room. Walking distance to everything. As I mentioned I broke my foot and there are some stairs to deal with but there are stairs at almost every hotel.
- Alo (10/5): - I had a wonderful stay at this hotel. The breakfast was excellent with a great variety of options—everything you could need. The room was very clean, recently renovated, and featured a comfortable wide bed. The Wi-Fi worked perfectly and was unlimited, which was a big plus. The staff were always polite, friendly, and ready to help with anything. Overall, a very pleasant experience—we would definitely come back again!
- alan (7/5): -
- Mel Fattore (10/5): - Wonderful staff. The massage was the best we have had in Vietnam. The room was very spacious and the location down a quiet lane is fantastic. Nothing
- COLETTE (7/5): Très bien situé, attention, la piscine n'est pas dans l'hôtel. Le personnel charmant. - positionnement, accueil des équipes (présence de fruits frais avec le jus de bienvenue et le café offert au départ). Petit déjeuner très bien sur les fruits, les repas un peu secs. la piscine n'était pas dans l'hôtel ce qui, sauf erreyr de ma part n'était pas indiqué dans la description de l'hôtel à 5mn à pied. La chambre de ma fille donnait sur un mur ce qui ne correspondait pas du tout aux belles photos du site avec balcon.
- Giulio (10/5): Hotel cin la H maiuscola. - Tutto. E' un hotel veramente eccezionale. Molto professionale,con personale altamente qualificato e gentilissimo. Lo consiglio a tutti. Nulla
- Damon (10/5): - Nice view & location, friendly staff. Anna & Angela were great, thanks!
- Beza (10/5): Séjour très agréable dans un hôtel à taille humaine avec un personnel très accueillant et très serviable. - Un accueil très chaleureux. Toujours prêts à rendre service. En centre ville historique, idéalement situé, tout proche de la Cathédrale st Joseph. Rien
- Mel Fattore (10/5): Great stay - The location of the hotel is wonderful. The check in was seamless and the staff namely Jacky, Brian, Nina and Anna were exceptional. Nothing
- Nadia (9/5): Clean, comfortable rooms with beautiful balcony to enjoy Hanoi. - The hotel is in a fantastic location in Hanoi. I highly recommend booking the rooms with balconies. We were in a family room overlooking the church nearby and the view was beautiful. Lovely, clean rooms. Friendly and accommodating staff. The pool is located at a nearby hotel which I didn’t realise when booking. It was a short walk away. Still nice to have a pool to cool down in.
- Violaine (10/5): - Super hotel, le personnel etait vraiment incroyable, la chambre etait grande et on etait vraiment bien situé. c’est un tres chouette quartier! Petit clin d’oeil a Madame Mina qui nous a vraiment bien acceuillis!!
- Kylie (10/5): Would stay again - Perfect location. Room comfortable. The breakfast was exceptional! Mina and Anna provided the best customer service and experience. Location and staff friendliness
- Sam_Meg (10/5): Amazing! - Everything was amazing. The staff were really friendly, communicated with us from the minute we booked, organised a transfer from the airport for us. Room was spacious and clean, bed was comfy. Breakfast was amazing each morning. Nothing, everything was great.
- Pauline (10/5): - Hotel was in a central location. Staff were really helpful and friendly. We had an early departure for the airport and the hotel arranged a taxi and also provided a packed breakfast to take to the airport. The pool was unavailable
- Leisa (10/5): Comfortable clean and lovely smiley friendly staff. A great location close to all things in the Old Quarter Hanoi and in - Excellent location close to all things Old Quarter. Jacky the Hotel Manager and staff were extremely helpful and friendly ☺️. Breakfast was enjoyable each morning with varieties changing each day. If you’re looking for a smaller boutique hotel in a great location I would definitely recommend Splendid Hotel. Nothing no complaints.
- Maciej (10/5): - Perfect stay, helpful staff, really good breakfast. Recommend!
- corinne (1/5): Arnaque - Quand nous sommes arrivés heureusement que nous avons discuté avec des personnes qui quittaient l’établissement qui nous ont dit que c’était le pire hôtel de leur voyage Que la piscine était inexistante et qu’il fallait aller dans l’hôtel de la sœur du propriétaire pour pouvoir en profiter Les photos ne sont pas conformes à la réalité il a été mélangé avec un autre hôtel Nous avons négocié le remboursement de la 1ere nuit prélevée et l’annulation gratuite de notre séjour et avons trouvé un autre hôtel
- Ana (5/5): If you are looking for a short stay, without swimming pool in the building, is ok! - The location is very good, walking distance to old quarter, nice restaurants and cafes all around. Manager is attentive and trying to sort out issues we have brought They advertise a swimming pool that it IS NOT located at their property. You need to walk outside on the street scorted by them to another hotel 5-7 min away. I feel this is important to mention and Booking should have a look at this. I would not stayed here have I known. Breakfast was unfortunately cold and property is in need pf renovation.
- Stephen (10/5): Very happy - Location was very good and easy to get around and have a focal point with cathedral Friendly staff. Harry and jacky made sure we was looked after
- Lee (10/5): - Great location
- Chris (10/5): -
- Botaina (10/5): - Ms Anna and John and Brian and Jacky were very helpful. Also Jacky helped us with our Nin Bing tour and Cat ba tour. Very good.
- Faustine (10/5): Un très bon séjour - Tout était très bien, la chambre très propre et l’équipe est aux petits soins pour nous faire passer un magnifique séjour à Hanoï. Nous avons booké un food tour merveilleux via l’hôtel que nous recommandons fortement. Mr Harry GM, Mina, Anna, Kevin, Jacky et toute l’équipe étaient formidables La piscine n’était pas dispo mais l’établissement propose de se rendre à celle d’un autre hôtel à 5-10mins à pieds, mais nous n’y sommes pas allés
- Tim (2/5): Um den Pool betrogen - Das Hotel war sauber, super zentral und dennoch ruhig gelegen, die Betten bequem, das Personal sehr freundlich und hilfsbereit, das Frühstück reichhaltig und lecker. Der versprochene Pool ist allerdings ein Reinfall, denn die Fotos der Anzeige zeige einen Pool in einem anderen Hotel 5 Minuten entfernt und das wurde aus der Beschreibung nicht ersichtlich. Das wurde damit begründet, dass ihr Pool kaputt ist, aber anderen Bewertungen zufolge wohl schon sehr lange. Der Pool des anderen Hotels ist zwar sehr schön, aber es ist nicht dasselbe, wenn man seine Sachen alle packen muss und durch die Stadt laufen muss um dorthin zu kommen. Wir hatten das Hotel extra wegen des Pools gebucht und sind sehr enttäuscht darüber. Meine Frau wurde beim Checkout zudem vom Besitzer bedrängt, dem Hotel jetzt sofort eine 10-Sterne-Bewertung zu geben und er hat ihr Handy bedient, das war sehr übergriffig und es gab keine ehrliche und offene Möglichkeit, dem Besitzer Feedback zu geben.
- Laura (10/5): Awesome! - This is in a great location and very clean. Mr Jacky and Mr John did a fantastic job of answering questions and helping with things. Everything was great
- Sabrina (7/5): Hanoi è meravigliosa - posizione buona, personale disponibile, anche se si sono dimenticati di portarci le valigie in camera. ho prenotato questo posto per avere la piscina, non sono stata avvisata che era fuori uso. Ci hanno portato in una piscina di un altro hotel, ma non è la stessa cosa che scendere o salire in accappatoio per rientrare in camera tua, difatti non l'ho più utilizzata. è stata proprio una brutta sorpresa, avrei soggiornato altrove.
- BIBOLLET / MANTENAC (9/5): -
- Shiv (10/5): - Great location and breakfast
- Kari (9/5): - Vaikka spa oli remontissa, uima-allas ei ollut. Ja kyllä kuuman päivän jälkeen auttoi. Hotelli on rannalla lähellä kaikkea. Aamupala normaali hotelli sellainen.
- Lisa (10/5): A great friendly family hotel in a fabulous city. - Excellent staff. Courtesy plus. Mr Brian, Mr Harry, Mr John and young Mr Peter make you feel like a family. Clean rooms. Good breakfast. Great central area in old quarter for Hanoi street markets food and shopping. Nothing.
- Ales (9/5): Great hotel for central stay with very helpful staff. - The staff was extremely helpful and attentive. Jacky wend out of his way to accommodate us.
- Joyce (10/5): -
- marianne (6/5): Room was ok, great location, staff very helpful - Great location within the old quarter ideal for seeing the sights Breakfast room was too small. Food wasn’t ready at 0630. Pool wasn’t available due to maintenance issue although was given to another pool nearby but wasn’t ideal
- Lars (10/5): -
- Lisa (5/5): - Nette Mitarbeiter. Gutes Frühstück. Beim Check-in würden wir darauf hingewiesen, dass wir ein kostenloses Upgrade erhalten haben und das Zimmer daher anders aussieht als auf den Fotos bei Booking. Uns wurde im 3. Stock ein Zimmer mit Fenster mit direkt gegenüber liegender Wand gezeigt. Daraufhin haben wir uns beschwert und ein Zimmer mit Fenster erhalten und zwei Doppelbetten. Jedoch war das Zimmer weiterhin nicht so wie abgebildet und deutlich abgenutzer und kein 4sterne Standard. Der Pool wäre wohl in Reparatur wegen Sturm, aber man kann zu einem anderen Hotel 8min zu Fuß entfernt laufen. Das ist das Solaris Hotel. Von diesem Hotel stammen auch alle Fotos in der Anzeige! Man bekommt also einen falschen Eindruck von der Anzeige bei Booking. Eine andere Familie hat mir ebenfalls von den "Upgrade-Geschichte" erzählt, nur im gegenüberliegenden Haus untergebracht direkt bei der Karaoke Bar. Für das Geld bekommt man definitiv besseres und wird nicht verarscht. Wir sind nur geblieben weil es nur zwei Nächte und wir erschöpft waren.
- Christian (10/5): -
- James (10/5): - Great location and very friendly staff especially Mina, Anna, Brian. Highly recommended as close to all attractions and lovely room.
- Lien (9/5): - Das personal war sehr hilfreich und freundlich besonders Brian :)
- Sabine (8/5): empfehlenswert - die Lage umd ein gutes Frühstück
- Nikki (10/5): - The staff was amazing! Breakfast was great! Jacky and Angela went above and beyond!!!
- Svetlana (10/5): - Our stay was wonderful. The hotel is in a very quiet place, yet at the very center of the old quarter, which was very comfortable. The food veriaty was great, there are also great vegetarian options to choose from. The staff and the owner of the hotel are the sweetest and most welcoming people, helping with every little question or problem.
- chris (10/5): Brillant location and quiet hotel and good breakfast - Helpful friendly staff . Personal touch with mr Harry the manger .
- Angelika (8/5): - Das Personal war sehr freundlich. Die Lage des Hotels ist super.
- Lucia (8/5): Prima, wir kommen gerne wieder. - Die Lage war perfekt! Es war nicht luxuriös, aber es war alles vorhanden, was man benötigt. Für ein 3-Sterne Hotel wirklich prima. Nur den versprochenen Pool gab es leider nicht wegen Schäden durch das Wetter. Das es keinen Pool gab.
- Nikki (10/5): -
- Nicole (10/5): - Die Mitarbeitenden waren super freundlich und sehr hilfsbereit. Mina und John waren sauber nett. Die Lage war sehr gut.
- Renaud (10/5): -
- Uwe (10/5): - Manager Harry war superfreundlich Citynähe. Frühstück allgemein
- Denise (9/5): Fantastic location and great staff, comfortable room. - Everything great except pool is in another hotel. Brian was especially helpful after a mix up with transport arrangements. He sorted everything out for us. Pool in another hotel
- Lucy (10/5): - Location was great and staff. Breakfast excellent. Mr Harry very helpful
- Nathalie (10/5): - Très central, au pied de la cathédrale, personnel adorable ( Anna) et petit déjeuner excellent, frais et varié. Bon souvenir de Hanoï
- Adrienne Broe (10/5): - Very friendly staff. Angela, Anna, Mina. Great location. Very comfortable and excellent breakfast! Highly recommend!
- Sixtine (9/5): Hôtel confortable bien placé pour visiter - Chambres spacieuses, bon emplacement pour visiter la ville, personnel très sympathique et disponible
- Claire (9/5): Good for a short stay - Friendly staff and handy location
- Laurens (8/5): Prime location, good value for money - Prime location, very friendly staff and okay breakfast. Bathroom bit dated. Very humid and a light smell
- Róbert (10/5): - We were very satisfied with our stay. The rooms were comfortable and clean, and the services were excellent. The staff was kind, friendly and always helpful. The hotel is located in the city center, close to the main attractions, which made everything very convenient. We were very satisfied and would definitely recommend this hotel.
- Róbert (10/5): - We were very satisfied with our stay. The rooms were comfortable and clean, and the services were excellent. The staff was kind, friendly and always helpful. The hotel is located in the city center, close to the main attractions, which made everything very convenient. We were very satisfied and would definitely recommend this hotel.
- Christine (8/5): -
- Christine (8/5): -
- Marcella (7/5): Geannuleerd - Centrale ligging, behulpzaam personeel Achteraf straatje, felle TL verlichting in kamer, restaurant in kelder geen daglicht, foto’s en omschrijving op booking geven verkeerd beeld, verdeel over meerdere gebouwen.
- kellie (4/5): Would not recommend - Good location great breakfast Rooms are very dated. We were put in a tiny room for the first night and the second night the bathroom was poorly designed and in disrepair which meant the whole bathroom flooded when we showered.
- Michael (10/5): - Very nice hotel, great location, great staff, thanks Jacky for your kind halp
- Amedeo (10/5): - The location was perfect, near to the old quarter. Jacky was very gentle
- Patrice Florent (10/5): - Harry et son équipe furent forts sympathiques et à l'écoute, l'hôtel est très bien situé, a 2 pas de la cathédrale St Joseph. Je recommande cet hôtel pour la qualité de son accueil. I wonder what?
- Amedeo (10/5): -
- Vanessa (10/5): Great start to our Vietnam holiday. - Fantastic location, very centrally located with helpful staff. Arranged airport pickup, late check out & luggage storage. Love the complimentary bananas!! 🍌💛
- Grace (10/5): Very nice hotel - The hotel was i a very good location and the staff were all so friendly. The rooms are very well equipped and have everything you need for your stay. The reception staff Jacky was very nice and helped us with storing our bags for a while after we checked out. Nothing.
- Leidy Daniela (10/5): Maravilloso - John es súper amable y El personal en sí es muy agradable Todo está bien
- Alba (10/5): -
- Patrick (10/5): - Great location! Jacky helped a lot with city tour and transportation as well as found another stay closeby
- Frédéric (10/5): Très agreable hotel - Petit dejeunez très bien , acceuil Je ne sais pas
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