Smile Hotel Sugamo

Location: Toshima-ku, Sugamo 2-4-7, Tokyo, jp

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Ironing service
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Internet access
• Housekeeping on request

Rooms Available

• Single Room - Non-Smoking

  Basic rooms are furnished with air conditioning, a flat-screen TV, a fridge and an air cleaner/humidifier.

  Max Occupancy: 2 (1 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Air purifiers

• Double Room with Small Double Bed - Non-Smoking

  Offering free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. This double room is air-conditioned and has a seating area with a flat-screen TV, an electric kettle, a carpeted floor and heating. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Air purifiers

Guest Reviews

• Austin (10/5): - Loved the amenities, kind staff, and location Could have gotten a softer pillow but that’s my fault for not asking for one, def ask for one if you like them soft
• Tetsushi (8/5): 満足 - スタッフの対応がずば抜けて良い。荷物の保管などしっかりしている。 特になし
• nonaka (5/5): -
• MARIANA (8/5): -
• 雅崎 (8/5): 省錢好選擇 - 位置很棒，24小時的西友超市也很近，每天回家都可以進去逛一下 房間灰塵蠻多的，眼睛會一直很癢，空氣清淨機要一直開著
• 岡崎 (7/5): -
• Junko (8/5): 昭和の良さが残っている、フレンドリーなホテルでーす💕 -
• Hiroaki (7/5): -
• 敏春 (6/5): -
• theresa (8/5): Good price for a private room in Tokyo - The room was very clean, a bit small but to be expected. The location isn’t too close to many attractions; however, it was located close to the Yamanode line and was about a 20-30 minute commute to all of the main tourist attractions. I like how the neighborhood wasn’t too busy, felt very safe. The walls are thin so you can hear the people next door if they’re loud, heard someone lightly snoring at night.
• Rodriguez (10/5): -
• Princess (7/5): - Value for money and 5 min walk to Sugamo JY Line. It's a bit loud and you can hear other rooms when they close or open their doors.
• Kane (8/5): Would Recommended for Solo Travellers - The location is very close to the station and it was incredibly convievent being on the Yamanote line. There is also a Family Mart next door. The staff were very attentive and there was often always more than one around. The bed was comfortable and the room is enough for one person, two might be a little squish. It is a little old looking, and the general vibes it gives off might turn some people away. But if you are happy with a Japanese business style hotel (smaller rooms, no frills kind) then this place is great. Sometimes the hallways had a weird smell, not bad, just weird. Also didnt love that the cleaning cart was kept in the hallways some days even though it was covered. Needing to hand they key over when leaving the hotel is odd but it worked out fine and ther was always someone ready at the desk to give the key back when returning.
• wang (10/5): -
• Patrizia Anika Aldana (8/5): - Location was great! A Family Mart was located right outside the hotel, and a Seiyu department store was also a few steps/1-2 minute walk from the hotel. The best part was that the train station which is part of the JR line was within a 5-minute walk from the hotel. The bed was a bit too small for 2 people...
• Jiasing (9/5): -
• sylis (9/5): -
• Joshua (10/5): -
• Clarisse Jan (10/5): - I love everything!! Nothing, all I need is here ❤
• Akane (7/5): - スタッフの方が明るくて丁寧に対応くださいました。部屋は掃除が行き届いており清潔でした。リーズナブルな価格です。 ベットサイドにあるダイヤルを回して空調温度を調整するようですが、それに気づかず、一晩中暑くて窓を何度も開け閉めしました。
• mino (9/5): -
• Masahito (10/5): -
• Hiroto (7/5): -
• Cassandra (10/5): - Excelente ubicación del hotel!!! Super recomendado para volver!
• Natsuki (8/5): - 連泊なら無料の水が貰える(?)から出かける前は助かった。 駅が近いし、周辺に飲食店も多く立地は良かった。 壁が薄いから隣の話し声が聞こえる時があった。
• Hee-Jong (7/5): - Smell of the bathroom from the (?)drainage.
• Hoansung (9/5): - Overall is good. Staffs were kind and helpful. Room is a bit small, but it was good value for money. It was quite noisy. Every morning I woke up by talking and knocking sound came from corridor. I think the hotel is old, so the soundproofing is poor.
• Yuki (10/5): 快適だった。 - 快適だった。 特に無し。
• Uzoma15 (10/5): Wonderful stay, - Very nice, perfect for 2 People and very close to the yamanote line
• IDANADIA (5/5): - good
• Kazuaki (3/5): -
• Ｈiromi (3/5): NG - スタッフの対応 水まわりが　不快な臭いで　吐きそうになる
• Joo (10/5): 地理位置優越 - 像家一樣的住宿感覺 無
• 揚舜 (10/5): -
• Neve (10/5): - good location near sugamo station and lovely staff with good facilities
• Ricardo (8/5): Stay for a day. - It was convenient and had a good location. I couldn't enjoy the breakfast.
• Masaya (10/5): ありがとう。 - 駅からとても近いこと シャンプー、ボディソープがよい香りだった カミソリがもう少しよいものがあったら変更してほしいです。
• naoko (5/5): -
• Takamaru (8/5): -
• yasuhiko (6/5): -
• Tanaka (10/5): 目的は達した。 - 立地が良かった。 値段がお得だった。 スタッフの対応がムカついた。
• ryoko (7/5): -
• eiji (7/5): ゆっくり休みが取れました。ありがとうございました。 - 比較的会議場所から近かった。近くに店舗が多く便利でありました。 朝食が食べたかったです。朝食込みの宿泊代で設定が欲しかった。
• KEIKO (5/5): まあまあでした。 - 駅から近くて良かった。 お隣の部屋の雑音が、耳ざわりだった。
• KATSUHIRO (8/5): -
• Akiko (7/5): 東京ドームからのアクセスが便利です。 - ロケーションは良く、駅近で周囲にコンビニ等もあり便利でした。 初めての利用でしたが、アメニティの説明が無く歯ブラシなどが1階にあることに気付きませんでした。
• suzuki (7/5): -
• Hiroaki (8/5): - 値段の割には、清潔 ロケーションとアメニティがいまいち
• Hiroki (6/5): -
• Cheng liang (7/5): - 服務 環境
• TAKURO (5/5): -
• WEI (10/5): -
• brigitte (10/5): À 2 pas de tout par la Yamanote - À 2 pas de la Yamanote, et de SUGAMO. Personnel aimable et efficace.
• SHIN (8/5): -
• Thao (7/5): -
• 青柳 (9/5): -
• Kumar (10/5): -
• yumi (8/5): また利用したい -
• yumi (8/5): 快適 - 駅近く便利だった 特にない
• Chananuch (10/5): Good value for money even though we literally booked two days before our stay. - Location is very good! The neighborhood is quiet and there’s a lot of restaurants including supermarket (seiyu, that also has tax free service!) Familymart is also near the hotel. I feel like the room is slightly bigger than the typical business hotel I’ve stayed in before. Lobby is spacious. Despite many comments saying the hotel is quite old, everything is kept very clean and tidy. They even give out free water for every night you spend, water size is very compact so you can also bring them out. Would love to stay here again in the future. The con is that there’s no key card but they use the actual key. So when you get out, you’ll have to deposit the room key at lobby and retrieve them when you’re back. The front desk opens 24hr so it’s still ok.
• TOSHIKI (6/5): -
• Christine Mae (10/5): -
• Honami (9/5): -
• Lucas (8/5): -
• Naing (5/5): -
• Eva (8/5): -
• Iina (8/5): - The hotel staff were very friendly and they have a great sense of humor. The location was great too.
• Kazuki (10/5): 限られた時間に対して全てを効率よく満たしてくれました - 全てにおいてシンプルでよかったです 特にありません
• HARUNA (8/5): -
• 翊瑄 (10/5): 中央空調系統無法調整溫度，冬天暖氣很強建議開窗，離車站很近很方便，附近很多超商跟超市還有糖果餅乾店，整體來說很不錯！ - 貼心的服務態度和良好的品質 空間偏小
• Steffen (9/5): - All Nothing
• Guest (5/5): まあまあ - 価格が安い 入室時にゴミが落ちていた
• Junko (9/5): あたたかい昭和の良さと、平成、令和がつながっているホテルです〜！ - JR巣鴨駅から、徒歩3分くらい、大通りの白山通りには面していないが、築地 銀だこ酒場の角を曲がってすぐに見えてきます。　白山通りに面したAP○ ホテルとは、かなり経営の仕方がちがいますー！😊　わたしは、Smile Hotel に来る前、2泊3日でAP○ ホテル 駒込に宿泊しましたが、客室の温度が28°〜30°くらいから下がらず、昼も夜も、熱帯夜を味合わされ、ホント、お金も、時間も、体力も、返してほしいーー！(怒り💢)を経験しているだけに。。。Smile Hotel の良さを痛感していますーー！　スマイルホテルはなんとなく、昭和の良いところが残っている感じのホテルです〜😊 ベッドの高さも、背が低い自分には、丁度よい高さだし、 TVもバカみたく大きくなく、26〜30インチ？くらいのPanasonic 製で、威圧感もなく丁度よいです！ あと良いところは色々ありますが、文字で書くのは時間がかかるので、写真を撮って、載せますーー！！　👍🌏 ❤️ 今のところ、特にはないです〜
• Tan Ruolin (8/5): Close proximity to Yamanote Line😊 - Very convenient to Yamanote line. There is a family mart just beside the hotel. Seiyu department supermarket is just within walking distance. The quiet neighbourhood and close proximity to Sugamo station is the plus points. Reception staff are friendly and approachable😊 Nothing😊
• 鈺婷 (8/5): -
• Chloé (10/5): -
• Emily Tvxq (10/5): - Location was close to Sugamo station. Staff are helpful and friendly. Clean nice rooms. Lots of amenities Nothing
• Dota (6/5): -
• Dota (6/5): -
• Dota (6/5): -
• Max (7/5): -
• Chigusa (8/5): コスパよく快適 - 清潔 タオルの匂い
• Aso (8/5): -
• Lorenz (6/5): Passables Hotel für den ersten Japan Urlaub - Das Hotel ist gut gelegen von der Lage. Die Sugamo Station ist vom Hotel zu Fuss eine Minute entfernt und hat eine super Anbindung, sprich man kommt schnell in Tokio herum. Das WLAN ist gut. Ich hatte in der Zeit, wo ich dort war, kaum Abreisser oder Verbindungsfehler. Die Wände des Zimmers sind sehr dünn, heißt man hört die anderen Nachbarn. Das Bett ist hart. Nach dem zweiten oder dritten Tag hatte ich Kreuzschmerzen.
• Araki (8/5): -
• Sakakibara (7/5): 駅から近い為良かったです - 脱衣所に髪の毛がいっぱい落ちていたので、清掃しっかりお願いしたいです
• Kato (6/5): 満足 - 駅から近い 新聞無料配布
• Stella (8/5): - Gute Erreichbarkeit von öffentlichen Verkehrsmitteln und kleines sympathisches Viertel
• yves (10/5): - Idéalement situé tout près d'un station de métro qui dessert les lieux à visiter. Personnel très discret et réactif en cas de besoin. Café à disposition, machine à laver. Parfait !
• Andrew (8/5): -
• tooru (5/5): -
• Hosoyama (5/5): -
• James (9/5): -
• Youko (7/5): - 清潔感があった フロントの人は笑顔でいて欲しかったです
• Ryoko (6/5): -
• 千暖 (7/5): -
• SHIRATORI (10/5): おもてない最高‼️ -
• Hau Chi Bob (10/5): - 地點 衛生
• QIAOLI (8/5): -
• Jerry (6/5): -

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