Amora NeoLuxe Hotel
Location: 6/1 Sukhumvit 31 Road, KlongToey Nua, Wattana, Bangkok, Bangkok, 10110, Bangkok, TH
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Step into a world of comfort and elegance at Amora NeoLuxe Hotel, perfectly situated in the vibrant heart of Bangkok.
Recreational Delights
Unwind in our sparkling outdoor pool or stay fit in our well-equipped fitness center, ensuring a refreshing stay for all our guests.
Gastronomic Experiences
Savor delicious meals at NeoCafe featuring a bar/lounge, or enjoy room service during limited hours for a cozy dining experience. Begin your day with a scrumptious continental breakfast available daily.
Comfort and Convenience
Our uniquely decorated 60 guestrooms offer you the comforts of home with amenities such as refrigerators, LCD televisions, and complimentary internet access, making your stay seamless and enjoyable.
Don’t wait, experience the best of Bangkok with us at Amora NeoLuxe Hotel.
Important Information
- No pets and no service animals are allowed at this property.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Designated smoking area
- Wheelchair accessible
- Elevator
- Fitness facilities
- ATM/banking
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Free newspapers in lobby
- Porter/bellhop
- Tours/ticket assistance
- Free wired internet
- Snack bar/deli
- Computer station
- Pool sun loungers
Rooms Available
-
Deluxe Room, 1 King Bed
1 King Bed
258 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and DVD player
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
-
Superior Room, 1 King Bed
1 King Bed
236 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and DVD player
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
-
Executive Room
1 King Bed OR 2 Twin Beds
279 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and DVD player
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
Guest Reviews
- GoPlaces44158289702 (10/5): Best value next to Emsphere - Big room smell beautiful and big bath tub very cute and cozy pool and also gym have everything u needed love all staffs worth for this price the location is the best in Sukhumvit step out to the Emsphere
- 71aidane (10/5): Good place to stay in central Bangkok - Room was excellent as was the location, I was given a free upgrade on arrival!
I've stayed here many times and the staff are always very friendly and helpful.
They have a restaurant with room service.
The swimming pool on the top floor is a good size and the gym is well equipped.
- jamescU9802FQ (10/5): Fantastic Stay - Have a fantastic stay. It was my second time here at the hotel and everything was as usual perfect. Was visiting Bangkok to see friends and the location was perfect.All of the staff here where super nice and, I will for sure book again when in Bangkok 5.5
- LeoL70 (10/5): A place and stay to remember - This hotel has a few assets to mention.
The location is perfect regarding access to BTS and also very quiet at night.
One of the main assets is the commitment of the hotel staff at all levels. From cleaning staff up to management.
This results in a clean and well maintained hotel
Breakfast is mainly asian oriented but has more than enough varietis for european travellers.
I really enjoyed my stay
- 748oc (8/5): Reasonable good hotel to stay. - All the ingredients for a good enjoyment stay at reasonable price. Definetly will book again. Breakfast also quite good. very short walk to suhkvimit and asok station. opposite emspere mall too, just across the main street. will stay again.
- FrenchyGirl1 (10/5): Pool, gym, comfort, central location... - Stayed here recently and was very pleased with the experience. The location is quite good, within walking distance to the metro, making it easy to get around. The rooftop pool and gym are great add-ons, perfect for unwinding after a day out.
The hotel offers daily cleaning service, keeping everything tidy and fresh. The staff is very friendly and always willing to help. Plenty of dining options nearby, making it convenient for meals.
Overall, a great value for money—would definitely stay again!
- 358brooked (8/5): Consistently Pleasant - Great small hotel with very pleasant staff. We've stayed at this hotel for multiple visits over the course of multiple years and are always well taken care of. Service is consistent, rooms are clean and well equipped with all the essentials. Hotel location is quite convenient to the BTS, shopping and restaurants. Will definitely return to this property for future visits.
- Soloblackwoman (10/5): Great Location in Bangkok - I absolutely enjoyed staying at this hotel! The room was clean and the king size bed was comfortable. The bath tub is really deep and there is and is connected to the shower. If you have difficulty lifting your legs its not ideal for you. Housekeeping cleaned daily. We arrived at 1 am. The amazing staff held our bags while we went to find something to eat. They allowed us to check in early for an additional fee. They answered all our questions. They will provide a car service, but it’s expensive. I recommend downloading the grab app for a cab and download the klook app for activities that include rides. The restaurant staff is awesome!!! I cant remember all the staff names but they should be recognized. They actually sung birthday to me which was very nice. Beam was exceptionally nice. The food is really good and worth the price. The pool is beautiful but it wasn’t heated. The next block is al the shopping you can imagine and the sky train. Perfect location. Exchange money at the airport for free. There is a lot of pollution in Bangkok so wear your mask on days when air quality is above 100. I downloaded an air quality app to track it. I highly recommend this hotel!
- 923heshamo (10/5): Best hotel in Bangkok. - First of all I would like to thank all the staff in the hotel, special thanks for Jira in the reception for much help all the time, we love you🙏🏼
Location was great near everything, new furniture and very clean.
The rooms are very clean and comfy.
Breakfast was great and changing most items everyday.
We love this hotel and sure we will come back.
Thanks Amora hotel for making our stay perfect and enjoyable.
- Voyage44570777144 (10/5): Great Location - The staff staff here are very friendly and helpful as I did request an early checkin which was great arriving in a flight in the morning.Close to the shopping malls ,nice restaurants and quiet ,safe location .Breakfast was yummy has a good selection of foods .Enjoyed my time here thank you !
- braedeneb (10/5): Short stay in Bangkok - A very nice hotel. The room was clean, spacious and well equipped with everything you need. It is located in Sukhumvit not far from nearby stations, shops, parks and eateries.
The staff were very kind and helpful.
The pool was large and so nice to take a dip after a busy day exploring.
Overall, the stay was excellent.
- Y5412RBjohnn (10/5): A comfy stay in the heart of bangkok! - Amora Neoluxe is in Sukhumvit and across from EmSphere. It is a location that is relatively easy to get to with grab. There are also train stops on either side of the hotel that are walking distances.
The room is very nice, big and spacious with a comfy bed. The is a master controller next to the bed that controls lights, aircon, alarms and service needs - this is super handy. Bathroom is super spacious as well!
There is a breakfast option as well, but I did not try it.
The pool and gym are on the top floor and seem to be very good, likewise, I did not try either.
Staff were lovely and accommodating - able to answer any of my queries or concerns.
- Indrajit1234 (10/5): Excellent Hotel in Bangkok City - This was our 2nd stay in this hotel. 2023 December we stayed 10 nights and 2024 December we stayed 10 nights again ( from 22nd December to 1st January 2025) . My previous review has mentioned the hotel location, service standards and facilities. This review I have to mentioned the staffs. The team lead by resident manager Ms. Jang who is a good administrator as well very professional hotelier. She is always with smiling face and check all her guest needs. Thanks to front office staffs BB, Ming, Tang Mo and oylee. They were very proactive and helpful all the time. Restaurant staffs Pam and Beam were always curtesy and hard working staffs. Housekeeping Anjali was great and keep our room always clean. Lastly the security officer Mr. Sit who is very professional and curtesy to all the guest. This is a excellent hotel and we highly recommend for good service and value for money.
- Voyage61545032217 (10/5): Wonderful Hotel - We had an absolutely amazing time at Amora Nuoluxe Hotel Bangkok. We stayed for 4 nights on December , 2024. Very neat and clean room. Room was also well decorated. Room rate was cheap too. If possible I have rated 6 star for Amora Neoluxe Hotel Bangkok.
- pastormatt960 (10/5): Staff Very Accommodating - Staff very accommodating. I left some things in the fridge, called back to the hotel. They saved them for me. Asked for extra omlette at breakfast. Not a problem. Bath tub was great. Hot water and cable TV... everything worked as it should. Much appreciated!
- timetraveller04 (8/5): Great location and fab staff - Amora Neoluxe Suites is centrally located surrounded by a huge choice of restaurants, easy access to trains (approx 10 mins) both ways. Staff truly make the difference here from the happy and helpful staff on reception through to the lovely staff at breakfast who took our egg orders and generally liked after us. The breakfast is more than enough to start the day, pastries, pancakes, toast, cereal, fruit, salad, cold meat and curry & rice. Always fresh fruit and yoghurt too. Booked a day trip with taxi company at hotel with Mr Dingdong. Great day visiting floating market and railway market, takes a while to get out of Bangkok due to the heavy traffic. Very touristy but worth going! A great, central spot to stay. It is a little tired and worn but clean pits staff really make the difference.
- donald w (10/5): perfect location - I enjoyed my stay at Amora , hotel is close to BTS, shopping malls , restaurants , 7/11 and everything else. The buffett breakfast was very good, lots of choices, Staff was polite and helpful, the room was nice , bed cumfy , shower is a bit weird though , but it worked i will be returning to this Hotel
- Chuck (10/5): - EXCELLENT MANAGEMENT AND STAFF.
- Chuck (10/5): - EXCELLENT MANAGEMENT AND STAFF. :)
- Nicholas (8/5): Ok - Location is convenient and room size is acceptable however breakfast choices are limited.
- Chuck (10/5): - EXCELLENT STAFF.
- Chuck (10/5): - EXCELLENT STAFF
- Chuck (10/5): - EXCELLENT STAFF.
- Chuck (10/5): - EXCELLENT STAFF.
- Chuck (10/5): - EXCELLENT STAFF.
- Gabriel (10/5): - Hotel is in a convenient location, right next to Sukhumvit rd, which is perfect for getting around for shopping and eating. Nice and comfortable stay, would stay again.
- Verified traveler (10/5): Good Hotel - Comfortable stay for chill tourist. Affordable and convenient. Thanks!
- Shawn (8/5): - Location was good room size is enough. Two thing to take note. Required a smoke free level but i could smell smoke in the room from time to time may be its coming from the air vent. Also the flooring wood have crack and hole. They are refurbishing it any so its okay. As there is a notice saying that.
- thomas (6/5): Not Impressed - What i didnt like was paying 500 baht to go to the airport.
I was told due to it being an hour away, it is not an hour away, but around 20 minutes, so they charged me to much and it also says airport transfer on their site which i thought was a courtsey and included.
Also the reason i even got this hotel was due to a tub in the bathroom since i had a long flight coming.
The water was a filthy brown, so i scraped the bath and took a shower and the towel was a filthy brown from me drying off..
I will not stay there again.
- Syy (6/5): - The property looks a lot nicer in the pictures. The location is ok. But fo r the price, i’ll choose other newer hotel instead
- Verified traveler (8/5): - Nice room, helpful staff; weird balcony; close to all the action
- Gillian (10/5): Worth staying - Very nice hotel. Excellent breakfast and very nice and modern rooms. Would stay again
- Verified traveler (8/5): More than reasonable. - Location is convenient and room is enough clean comparing price. I use here every time for long private trip.
- John M (8/5): Outstanding Hotel with a great value. - This Hotel was great. wow did they go out of their way to support and help me. the friendliest group I've experienced in a long time. I will absolutely stay here again. yes the hotel is dated and it was spotless. the pool was relaxing and a great workout area. it has great location and I was able to get around Bangkok easily. I really loved this Hotel and I look forward to coming back. all the best, JG
- Verified traveler (8/5): - Very good location, like 100 meters from the main road, but it’s quiet surroundings inside the small road. Walking distance to shopping malls. Value for the price.
- Verified traveler (8/5): - Don't judge when u reach to lobby rooms are really good and clean
- Verified traveler (8/5): - Good hotel but during our trip the traffic was too high so if you’re planning to rush during your trip better avoids this location.
- ZhenKai (4/5): - I have stayed at this hotel many times now. So far the experience was good but for this time. the room given to me was not in good shape.
The door was faulty and it makes it so hard for me to open the door. the room couldn't see any view and there was a window that can allow me to open. I checked with the staff and they told me is not a smoking room. But it is not a smoking room why you gave me a room that can open the window?
I think they need better customer service for customers that are returning to the hotel.
- John (8/5): Worth the money. - Close to resturants and walking distance to bars massage parlors and Soi Cowboy and shopping malls about 8 minutes walk to the BTS. Staff were great room was big. Will stay again on my next visit
- Verified traveler (8/5): - I like the area location is convenient and you can walk to dept store, eatery , shops and quiet enough to have a good night sleep since is off the main road
- Putri (8/5): - Liked the location - few minutes walk to the BTS, there are plenty of shops nearby ie Boots, Family Mart, 7-e.
Kitchen staff are helpful - they accommodated our requests to heat up some food in their microwave (we're Muslims, sometimes halal food can be hard to obtain so we bought halal packed food from 7-e etc.)
- Gregory (6/5): Not as good as it looks - Good location and helpful staff. Although the hotel looks modern, it’s in quite bad shape. The shower often had low water pressure and the water was not hot. The HVAC unit was extremely noisy and intrusive. Th me breakfast was okay but the coffee was burnt.
- Douglas (10/5): Best Hotel in Bangkok - I've stayed at over 15-20 different hotels in Bangkok. Some cheaper, some more expensive. But this one is by far the best VALUE for people seeking a 4-star experience at a 3-star price.
- Ben (10/5): - Near city. Convenience to every where. Hotel digital type
- Verified traveler (8/5): - everything is good, staff, rooms, service & location
- Lyndsey (4/5): Nothing like the photos - This hotel looks nothing like the photos. It’s dated and grungy. We had to change rooms on check in because there was something growing on the bedroom wall. One of the housekeepers came by and said there’s nothing they could do. The second was only slightly better and still noticeably dirty. The beds are hard as a rock and the bedroom has a frosted window into the bedroom so if your partner turns on a light in the middle of the night you’ll see it. The pool was similar to the room and pretty dingy. This hotel is definitely not a 4 star, more along the lines of a 2 star and if we would’ve paid 2 star pricing I wouldn’t have had such a problem with it. Would not recommend, would not stay again.
- Wilson (8/5): - Property in Good location. Walking distance to BTS or the train station. Friendly staff and room is clean
- Hans (8/5): - A food hotel with excellent service. Only the taxi driver who we booked at the hotel could not find the address in Bangkok we want to go, apparently he is not familiar with GPS
- Pui wan (6/5): Solo stay - It should be 100% as their staffs friendly n helpful.. But the room have ants.. So don't leave food overnight.. And last night in my stay, got a room smoking! Really bad! Whole room mine smoke smell!! I don't see free toothpaste, toothbrush, so do bring own.. Bed comfortable. Four pillow different comfortable.. They have free can opener too! Good! Area very quiet, not street food but got a very yummy ramen shop beside.. Pool small.. Inner pool tiles kinda broken, careful walk..
TV have lot program and huge tv.
- Ching Wai (8/5): Little bit disappointed - Everything ok just don't have fridge in room..
They can provide wine glass , but if you want to drink white wine or sparkling wine in room , you need to borrow ice bucket from hotel and buy ice from family mart or hotel .
- Chun Hong (10/5): - Clean hotel with parking space
- Jaime (8/5): - Good overall stay. Near nightlife but without the noise :)
- Nur (8/5): Walk to enjoy - You have to be adventurous and love to walk if you want to stay here. The distance is a bit far from train station. Not alot of the tuktuk or taxi driver know the hotel.
- Verified traveler (6/5): - Room was comfortable but the air conditioning started leaking in the night and left a massive puddle of water on the floor. The tapping sound of the water dripping kept me up all night
- Verified traveler (10/5): - 4 days 3 nights stay was comfortable. Hotel technician assisted in power plug issue immediately after I called the reception at 8pm, well done. Clean bedsheet, towels and robes. Friendly and approachable staff. Overall very good experience and will come again!
- RSanFrancisco (10/5): - Breakfast has variety of selections and it changes each day. Great staff. Gym is small and equipment is somewhat old. Free water bottle at the gym. The room I have has one (1) dual voltage for 110 and 220 volts, where you can switch between the 2 voltages. Walking distance to Asok BTS (about 10 minute walk). Barber is nearby also about 3 blocks away, name Never Say Cut - ask the front desk for direction.
- Verified traveler (8/5): - Clean property and good location. Near to metro and malls
- Stephen (6/5): N Z Traveller. - Good smaller hotel in central area just off Sukhumvit,i had a room with non opening window and it smelt musty, sort of damp, i dont really complain too much but i found the bed to be very hard and i had trouble sleeping, i do suffer from hip pain anyway, most people may find the beds to be o k but for me was way too hard, The staff were very helpful and moved me to another room with opening window and tried to resolve the bed problem but i think all of the rooms have the same hard mattress.other than that everything was good, small gym which i used, good clean pool, friendly helpful staff at reception, if not for the bed issue i had i would definately stay again.
- Verified traveler (8/5): - Love this hotel for accommodations and location. I have stayed here on 4 separate trips to Bangkok.
I will say that over the years the condition of the hotel has degraded (🙁). I am hopeful that a makeover is in the works.... or at the very least some serious maintenance!
Plumbing fixtures, lighting controls, and painted finishes are in need of attention.
That being said I would happily stay again ! And the staff is fantastic !
- Mayulee (10/5): - Perfect small hotel but very clean .every one very sweet. I’m enjoy thanks
- Ben (6/5): - Upon check in they tried to give us a smoking room. When we said we would not take it they finally found a non smoking room after initially saying that’s all they had left. On our last night our key card stopped working. They made us new cards but it was the door that was broken. We needed security to let us in our room each time with their machine.
- Stuart (6/5): Ok hotel - + Clean ,friendly ,good location and decent prices.
- Needs better maintenance ( tiles missing from swimming pools and poor workmanship of of some work that has been done)
Front rooms are noisy (but we are talking about Bangkok)
Breakfast was ok at best.
WiFi was slow but worked all the time I was there.
Would I stay there again ? Yes (ish)
- Verified traveler (6/5): - Location not bad, room getting old and mold in bathtube, lot of ants. Except that front desk staffs are really kind, effective and attentive! (Speaks and underatand well english). But for the price we paid it was overall acceptable
- Simon (10/5): Location is key - Nice quiet hotel close to all that Sukhumvit has to offer.
- Candace (10/5): - The hotel was really good especially the staff. The are very helpful and welcoming.
- Jun (10/5): - Comfortable bed, accessible to BTS though furnishings seemed a bit worn down
- Verified traveler (8/5): - overall good stay, breakfast could be improved with variety and items they offer
- Teo (10/5): A comfy hotel - Stayed here the second time. Love the hotel. Pleasant staff and housekeeping was good. Definitely a re-book for the future
- Verified traveler (8/5): - The bed a really comfortable. I liked how close it was to the SkyTrain and the Sol Cowboy and other clubs. Easy to get to places due to Sky train. Sometimes it was hard to get a taxi because they did not know where it is.
- HO YUEN (10/5): Nice clean rooms and great location - Great location in the heart of Sukhumvit. Short walk to Phrom Phong BTS and Terminal 21. I was kindly given a room upgrade to a Deluxe and it didn't disappoint. It's good value for the quality and location. I've stayed in more luxury 4* hotels but the price was very fair.
- Verified traveler (6/5): Great location and overall a pleasant stay - The hotel is conveniently located close to Phrom Phrong BTS station (10-15 minutes walk away). There are many yummy food stores in the vicinity (eg. Isao, ranked #1 for sushi in Bangkok in Wongnai and we loved Brainwake, a café down the street that offers great food). Convenient stores such as 7-Eleven, Familymart and Tops mini supermart are also conveniently located nearby which made it a very good location. The gym is awesomely equipped too (although I didn't try it). The swimming pool looks very shallow though and its really small, I doubt anyone uses it. Apart from the fact that occasionally there were sudden loud bangs from the room above ours, its a relatively good experience. The staff are pretty friendly too and able to communicate in English :)
- Ding (8/5): 距離BTS Asok 好近 - 員工有禮,價格不貴,附近設施十分好也十分方便!
短線行十分推薦,樓下有租車服務可直去Big City 收費不貴.
- Dee (6/5): - We stayed here twice on our recent trip to Bangkok. First time we just slept there as we were exploring lots. Second time we spent more time in the room as I was sick. We got upgraded for free however the toilet was dirty when we arrived and we were locked out of our room both nights and had to get let into our room by security because our cards wouldn’t work. Paid for breakfast with the room but we ended up eating out instead because our first experience was inedible. Staff were lovely and location was perfect right down the road from terminal 21
- Verified traveler (8/5): Close to two malls - Very convenient and well located hotel with the necessary set up to feel confortable when staying there,
- David (8/5): - The room was very spacious and comfy. Bed was excellent, the only disappointment was the bathroom, the drainage from the bathtub was very slow, and water was clog, told front desk to ask technician to repair but probably forgot about it. Otherwise still worth to stay again.
- Verified traveler (8/5): Very near to BTS - This it was my second stayed, and it was very nice. You pay what you get.
it near to BTS and the mall "Emquatia"
- Sheung (10/5): - Nice hotel, convenience and the price is good.
- Felly (8/5): Close bts statition - It's nice hotel and really happy to stay there,the staff are really helpfull too. However there are misunderstanding between hotel and expedia. When i booked this hotel it's stated i would get breakfast buffet but when i came there the hotel staff said its didnt include breakfast so im quite disappointed about that.
- Verified traveler (8/5): - Nice and good stay.
Breakfast is good.
Swimming pool is good too.
Room are clear.
Overall good place to stay.
- roy (10/5): - Excellent hotel in central location
- Jacob (10/5): Pleasantly surprised. - Big room, comfortable bed, hot water, many spas and food in area. Wifi was ok. Close to 3 malls.
- anwar (10/5): - Nice
- BYUNGWOOK (6/5): so far so good - in the good lacation
- Gunaavathe (10/5): Strategic location and easy access - Highly recommended place to stay. Very near to BTS and MRT. and opposite you can find bike taxi waiting for you. Hotel location near to famous shopping centre Terminal 21. 7e just side corner to you. Best location to stay, i love it.
- Tan (10/5): Clean room and friendly staff - The room is very clean. The staff is very friendly and professional.
We encountered a little issue about the room, and the staff was able to take responsibility willingly. I was upset about the issue but the staff remained calm and friendly to resolve the issue. I like their professionalism. I would recommend this hotel to my friends.
- Verified traveler (6/5): Dispute with booking - One unpleasant incidence of theft of a small bottle of perfume which was replaced after our report to the reception when we came back to hotel room.
Reception staff ( one with the long hair) rejectd our booking conditions with Expedia. which stated clearly rooms come with breakfast..
We have 2 booking with Expedia, one which flight & hotel, the other only hotel room Both are for the same period of 19 -22 Feb. They only accepted the flight & hotel with breakfast and insisted the individual hotel room booking ( ref. 7322657476613) doesn't come with breakfast.
Your room confirmation stated clearly free parking,fre wireless internet,free buffet breakfast for 2 (per day).
Didn't bother to argue with him.
One other reception staff was nice helping us to get a cab with his personal mobile uber
- Larenzo (10/5): Great Hotel in Bangkok! - Great Hotel in Bangkok! I would definitely stay their again and I would personally recommend it. Great breakfast and extremely friendly staff.
- Hassan (8/5): - Location was close to everything. Staff were nice. Check in and out was fast. Breakfast was very good. There is a clean pool on the roof.
- Verified traveler (8/5): Pleasant hotel - Pleasant hotel for 3 nights stay..Breakfast selection can be more variety,, relatively quiet...but TV channel need to be fixed..
- Verified traveler (10/5): Nice location and facilities - Their location is nice Sukhumvit roamers. Also the service is decent and the room and facilities are all decent for the price you pay for the hotel.
- Louis (10/5): Great Location Hotel - superb location. great hopitality by staffs. nearby to everywhere.
- Kiki (10/5): 3rd stay - This is my 3rd time stay there and will choose this hotel again for sure if I have to do the business nearby.
Thanks
- Seamus (8/5): Worth a stopover - Great location, nice pool and gym on rooftop.
- BETSY (6/5): Room ok only for short stay - The hotel is on a great nice location with amenities all nearby.
Inside the lift and along the hotel room walkway including the room smells of cigarettes smoke probably because the flooring is carpeted and also it looks dark.
I was surprised there was an ashtray (clean one) inside the room which I thought all rooms are non-smoking.
- Tasha (8/5): Nice hotel near shopping district - We made it to Bangkok and the first hotel of choice reminded me of a scene from Hangover 2. After a few hours of searching we came across this hotel and they understood our frustration and allowed us to check in at 10 am. They staff was kind and worked hard to make sure we were comfortable. If I were to come back to Bangkok I would definitely stay here.
- Yaqoub (8/5): great location - good
- Wilson (8/5): Cosy hotel - -Friendly staff at the cafe
-Conveniently located between 2 BTS
-Close to many restaurants and eateries
- Johan (6/5): Great location near Sukhumvit and BTS - The hotel has a great location if you are up to staying along Sukhumvit road. It is also Close to a BTS, so communication is easy (for being in Bangkok). It also has free parking, which was a big positive for us. However, the room was smelly and the air quality was acceptable only after 30 minutes with the windows open. We didn't try the restaurant since we didn't have breakfast included.
- Dominic (2/5): Good location but it's a motel not a hotel - When checking in was told we not entitled to free bfast. Told them we had free bfast but was told to send an email to the hotel itself so funny n weird..after sending the email told us to just tell the coffeehouse we r entitled but next day morning when we do that they told us again no free bfast.. Was v disappointed front desk receptionist v rude n like we so desperate for free bfase... Anyway bfase v lousy. Room v v untidy table bathroom and bed all got small ants crawling around.. Even the bed is itch.. Would NV stay again even if it's free. Staff need lesson in customer service badly customers dnt stay for free and do not owe u ppl money to see ur poor n bad attitude. Do not recommend dnt waste money staying here.
- ying (10/5): Best location and hotel i stay soo far - The hotel locations is between 2 bts, about 5 mins walk.. there is a terminal 21 mall about 20 -25 mins walk..there is also a mrt nearby.. i am a person who loves walking soo no issue for me.. only problem is the bathroom shower head water was continuous coming out only hot water despite the technician help us to fix 3 times alr, we eventually gave up until they have a do a throughly check on the water tank on the last 3 days of our stay.. nevertheless, the hotel was good, staff were friendly.. will definitely come back and stay again..
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