Novotel Living Singapore Orchard

Location: 8 Claymore Hill, Singapore, sg

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Ironing service
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Kids' outdoor play equipment
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• CCTV outside property
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Exercise/lap pool
• Garage
• Golf cart
• Swimming nearby
• Pool toys
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Three Bedroom Apartment

  This spacious apartment consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, a coffee machine, a seating area as well as city views. The unit offers 5 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Executive Studio

  Providing free toiletries and bathrobes, this apartment includes a private bathroom with a shower, a bidet and a hairdryer. The fully equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, a coffee machine, a dining area as well as city views.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Bidet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Three Bedroom Premium Apartment

  The spacious apartment has 3 bedrooms and 3 bathrooms with a bath and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, a coffee machine, a seating area as well as city views. The unit has 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• The Penthouse

  This spacious apartment is consisted of of 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, a coffee machine, a seating area as well as city views. The unit offers 5 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• One Bedroom Apartment

  The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a bidet. Meals can be prepared in the well-fitted kitchenette, which has a stovetop, a refrigerator, kitchenware and a microwave. The apartment features a washing machine, a coffee machine, a seating area, a flat-screen TV with streaming services, as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Bidet
  • Coffee machine
  • Linen
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Two Bedroom Apartment

  This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, a coffee machine, a seating area as well as city views. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Carolyn (9/5): Wonderful stay for our family of 5 at the Novotel living, 3 bedroom apartment was perfect, breakfast was great and the l - Location and staff
• Pia (8/5): - Die Lage, Zimmergrösse, Personal (besonders erwähnenswert:Jag) und Pool. Z.T. Sauberkeit im Zimmer. Reinigung immer sehr schnell gemacht, oft hat etwas gefehlt, was aufzufüllen gewesen wäre
• chinseang2023 (10/5): Wonderful 14 days! - My wife and I had a fabulous time at Novotel Living Orchard Singapore for 14 nights in a 2 bedroom apartment. We love the coffees tea lounge, pool, gym, spacious rooms, amenities and super quick access to the heart of the city. Many thanks to Rehan and Jessie who were always pleasant, quick to listen and professional, they went above and beyond in their care and service throughout. Kudos also to the impeccable housekeeping team for their daily work that didn’t go unnoticed! Best!
• Lithel Joey (9/5): More than pleasant stay at Novotel Living - We loved the location of the room; we loved being able to wake up and have easy access to Orchard Road and many more in just a few minutes' walk. The staff were lovely and helpful, especially Jag, who gave us various tips and tricks to make our stay much better. The location was on a hill, which wasn't to the detriment of the hotel; there are just times after a long day of walking around, when it can get tiring going back.
• Ian (10/5): -
• JEROME (8/5): Bon hôtel confortable et calme proche du quartier huppé de Orchard - Hôtel bien placé près du quartier des boutiques de Orchard. Studio simple spacieux et bien équipé. Il y a des courts de tennis au pied de l’hôtel qui peuvent créer du bruits tôt le matin. Un peu désagréable aussi les portes qui claquent. Il serait bien de mieux gérer ces fermetures de portes. Le petit déjeuner est un peu cher et trop light.
• Arulmozhi (9/5): -
• Monika (10/5): We had a great time traveling as a family of 4. - The room was great and comfortable. Very clean. The location was great as we could walk easily to the MRT, restaurants and shopping. The breakfast was VERY GOOD! They had a variety of options for different taste buds. The staff always greeted us with warm smiles in the morning. We used the fitness center every night. Everything was great.
• Margaret (9/5): Apartment did not disappoint, wonderful experience, sorry to leave after two weeks! - Great location, friendly and obliging housekeeping staff. Sunil and Mas, in particular, was particularly helpful and kind. Apartment was fine. I wanted more space than just a one room hotel room, and the apartment suits me just fine. Wonderful to have a breakfast area that serves free tea, coffee and cuppuccino 24 hours a day!!! No operations manual for washing machine/dryer. Air conditioning unit over the dining area drips sometimes. There should have been a plastic cup for brushing teeth, which reminds me there was no two-pin socket for electric toothbrush, which is not unusual in Singapore hotels.
• teambloopy (8/5): Spacious and well located apartments - We stayed for 8 nights as a family of 4 in a 2 bed apartment. We were very impressed with the size of the space for Singapore and the in room amenities. The proximity to Orchard Road and the MRT was great. The pool was also much appreciated in the sticky weather especially by the kids. The only issues to note were some inconsistent cleaning (eg hair stuck in drains) and long waits for the lifts as refurbishment work is happening in the building. But we would definitely stay at the Novotel Living again next time we are here.
• Gcinumuzi (8/5): Good accommodation - Room The washing machine which does not completely dry clothes
• Mazinawati (9/5): Memorable 9 days, will definitely stay again. - Room had what I needed plus washing machine and kitchen, nice views, netflix, youtube, sports channels. pool is clean next to breakfast area. location very comvenient. halal food. hard to find better option elseehere which fits all that. thicker towels would be great. better lighting for area going to royal plaza
• Janet (10/5): Location excellent. Facilities clean and up to date. Rooms were roomy. Staff friendly. - Excellent friendly staff. Great location. Clean facilities.
• Spokeshave13 (10/5): Home from home in Singapore with great service - Return visit to the Novotel on Claymore in Singapore to celebrate our wedding anniversary and pleased to report it is better than ever. Rooms and amenities as good as ever, but the help and assistance we received from Lena and her staff in gathering together all our anniversary guests before going to dinner was really outstanding. Definitely the place to stay in Singapore if you are going to stay for 6 or more days and want easy access to Orchard Road and all its attractions.
• Wong (7/5): -
• Asaf (9/5): -
• WendyWoo1977 (10/5): Great Location, Very clean and spacious - We chose a great location for our 9 nights-stay, close to the vibrant and beautiful Orchard Road - our apartment was so spacious for the 4 of us, cleaned every morning, and had lovely views! My son was at that pool every spare minute he could, he loved it (and the endless free hot chocolate of course) it was so relaxing at the pool area, and the staff were so friendly and helpful each day. Thank you for a lovely stay, hope to be back one day. 🌸 From North-East Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿
• Hellen Cristiane (10/5): very comfortable for long stays and all the staff are very helpful - The hotel is very nice. The room has everything you need for long stayings (washer and dryer machine, full compacted kitchen, and water filter (no need to buy bottled water). And the bed is very comfortable. The staf is very friendly and helpful. The breakfast could be better. It is ok, but only has the basic (could have more fruits, more options of protein).
• Michael (10/5): - Staff very friendly and helpful.
• AaradhanaK1 (10/5): Perfect Family Stay in Novotel Living Singapore Orchard - We stayed at Novotel Living Singapore in July for two weeks with our family and absolutely loved it. Everything about our stay was amazing — from the warm welcome to the thoughtful service throughout. The apartments are spacious, clean, and well-designed, making it very comfortable for a family stay. The location is convenient for exploring the city, and the facilities on-site made our time even more enjoyable. The staff were consistently friendly, attentive, and went out of their way to ensure we had a wonderful experience. We truly felt at home and would highly recommend Novotel Living Singapore to anyone looking for a comfortable and family-friendly stay in the city. We look forward to returning!
• Gail (10/5): - Excellent staff. Particularly Rehan who was so lovely and tried to get us in early as the kids were tired. Thank you.
• Christina (9/5): Great apartments, clean comfortable and close to everything. - Fantastic location, very easy to get everywhere via MTR. The pool was beautiful, great temp and never too crowded. Room had plenty of room for the family to stay comfortably. Nothing, everything was great.
• Navara (10/5): -
• benjamapornk2025 (10/5): Comfortable Stay in a Convenient Location - I recently stayed at Novotel Living Orchard and had a very pleasant experience. The rooms are modern, spacious, and well-equipped for both short and longer stays. The bed was comfortable, and the cleanliness was excellent. The location is perfect—right in the Orchard area with plenty of shopping and dining options within walking distance. Breakfast had a good variety, and the staff at the breakfast line were friendly and attentive. A special thanks to Joo, who assisted with our reservation and made the check-in process seamless. Check-in and check-out were smooth, and overall, the service was professional and helpful. I would definitely recommend this hotel for anyone visiting Singapore, whether for business or leisure.
• Jeanne (9/5): Value for money and really enjoyed our stay. Highly recommended and we personally would go back when we travel as a fami - Convenient, very reasonable price, excellent service, clean and comfortable. Wish they provide some cleaning tools for the weekends when there’s no cleaning service. The charging cables connected to their landline phone is quite cool, unfortunately it was broken.
• Derick (10/5): Memorable - Rooms were neatly cleaned.
• Jaswankoemar (9/5): - Vriendelijk personeel, schone en ruime kamers. Super centraal gelegen.
• Brett (9/5): -
• Abhay (10/5): - We stayed in a two bedroom apartment. Working air conditioning (did read reviews that some people had issues), staff was excellent and helpful. Clean room and the tinted window kept the room cool all the time. Loved the central location of the property. Faultless stay.
• Jeanette (10/5): - We went for the cheapest option and it was very spacious. We had non stick pans, stainless steel pots and pans, plates, bowls, electric rice-cooker, coffee machine, kettle. Trust me, the washing machine was so handy especially for Singapore's weather so we didn't have to bring much at all because we could wash clothes everyday. It's very clean and the air-conditioner is very good. All the staff were friendly and helpful. The hotel isn't far at all from the Thai embassy where there is a hop on and hop off bus. It's on a quiet road but very close to Orchard mrt station and it's only about a 3 minute walk to the Shaw Centre where you'll find lots of cheap food options starting from £3 to £10 for a bowl of noodles.
• Rebecca (10/5): - Great stay, great size two bedroom apartment near the heart of Orchard rd. Check in was quick and everything was prepared for our arrival.
• Sightsee67373185834 (2/5): Horrendous stay. Avoid! - Stay clear of this poorly managed property. I generally do not write bad reviews but this place is truly deserving of it. The GM condones the bad behaviour of certain long term selfish inconsiderate guests - items like shoes, slippers and bicycle can be found in the common areas even blocking the fire exit sign and potentially a fire safety hazard. Understand that they are allowed to place such items outside as they have no space in the apartment. Bad smells can be found on many floors. An ozone generator is placed permanently in the corridor for the selfish guest who decides to turned it on all day and night generating an unpleasant choking smell, without any regards for the well being of other guests and staff who are forced to live with it for the entire day. The GM should try spending some time with the ozone generator to get an experience of it. Typically hotels utilise such equipment only when necessary for a short period of time which are then removed immediately once it has met its purpose of removing odour but shockingly it is placed permanently for the selfish guest who is seemingly addicted to it. If one tries to switched it off for some fresh air, selfish will come and activate it back. Any educated person will know that long term use of ozone generators are not recommended due to potential health risks. Continuous use may lead to respiratory irritation, worsen asthma and potentially cause permanent lung damage particularly in the vulnerable. Walls are also very thin. Can hear the continuous sound emitting from the ozone generator, closing of doors, beeping sound of washing machine, crying of kid who has been spanked and the ringing of bicycle bell occasionally in the morning from the selfish who placed their bicycle in the corridor. Potentially problematic for light sleepers. Poorly trained staff - entering of units even when do not disturb sign is hanged on the door knob. Lifts are extremely slow - be prepared to wait, there are chairs placed at the carpark lobby which staff/guests frequently utilised while waiting for the lift. Poor designs - many units have either a steep staircase climb up or down to reach the unit so those with young kids or mobility issues may want to take note. Kitchen sink is built directly behind the main door which swings inwards in some units - an accident waiting to happen. Location while near Orchard road is up on a hill, something to consider for those with mobility issues. Breakfast is extremely limited, cold and poor taste. It’s catered from the hotel beside it where food is prepared prior to 7am to be brought over for breakfast hour 7-10am. So the peak hour breakfast crowd of 9-10am are consuming food which is prepared some time back. Plenty of better options can be found in the vicinity. For a couple of dollars more, one can actually have the full buffet spread in the hotel next door. Skipped it throughout my entire one month stay even though its part of my diamond benefits, setting the record of the only place in the world where I deliberately avoid breakfast. Sadly, will be staying clear of Accor properties for the time being due to the GM and definitely will not wish for others to go through such an experience ruining their holiday/staycation. Not recommended. A huge relief to be finally out of the place. Worse GM ever encountered and that is saying a lot given that I stay hundreds of nights annually with the various hospitality brands. Unfortunately staff are limited in the ways they can deal with selfish inconsiderate guests if the GM is not supportive. Tip: Avoid staying on level 22 in particular if one wish to avoid the full horror experience described above as selfish long term guests can be found in unit 22A.
• MrsDew (10/5): Lovely welcome, spacious two bed apartment - We booked this room a few weeks before we arrived in Singapore. It was ideal as there were three of us travelling and the cost of a two bedroom apartment was similar to a two queen bed room in a hotel. The rooms were clean and well appointed but what made it was the welcome from the staff on arrival. Very convenient having a washer dryer that could be put on at night and have clothes clean and dry in the morning. Our check in was streamlined and we were shown to our room and given a tour. The only downside was that the pool and entrance were being renovated and given the heat, it would have been great to have the pool available to use. There was an alternative in another hotel around the corner but it’s not quite the same as the convenience in your hotel. The hotel is in an excellent location not far from Orchard and MRT stations. Would definitely consider staying here again
• Belinda (7/5): Good but could have done with notice of no pool - The apartment was clean, and cool. The beds were comfortable. The staff were very friendly Unfortunately I was not advised by the hotel that the pool was not in use during my stay. My kids love swimming pools and I was shocked to turn up to find we couldn't use it. Instead we had to be escorted to another hotel to use a pool. This was not on your website about the maintenance or having to use another hotels pool, when I told reception about this he claimed it was last minute urgent repairs that needed to happen. That being so surely you should still advise your guests that the facility was not available so they can decide if they still want to stay or even as a customer service act! The front of the hotel was also under maintenance again with no notification before hand causing our travel arrangements to cause confusion for the drivers on drop offs and pickups, as well as confusion for visiting relatives. Also I paid for breakfast as on the website it stated it was continental, however on our first morning of breakfast there was not the continental we were expecting instead there was curry, rice and some Singaporean cakes. The array of cereals was of 3 choices and one choice of milk. My kids would not eat the food provided due to it being curry etc and therefore we had to go elsewhere/provide other options.
• Pooja (10/5): Exceptional -
• CCinCbr (10/5): Huge unit, great for families - Fantastic value for money. Brilliant location, we enjoyed walking to the MRT and along Orchard Rd too. Plenty to see and do within walking distance. Having kitchen facilities allowed us to self cater so easily, and the Marks and Spencer was about 300m away. Lots of gluten free foods there, made it easy for catering to dietaries in our family. The unit was huge - go for the 3b as it has washing/drying machine too. Huge open plan unit, nicely serviced each weekday. Jag was so helpful when we left, getting our five huge suitcases loaded and a lovely chat about what to enjoy at the airport. All staff were always happy to say hello, very friendly and welcoming hotel. We will certainly be back - always more to see, do (and eat) in beautiful Singapore!
• Lou (7/5): Good - Excellent location Spacious and clean apartment Did not think that reception staff were helpful. Swimming pool closed for repairs….a let down. Renovations to apartment meant the entrance of building was difficult to get to. Drilling and power tools disturbed us at room window.
• Trek322000 (10/5): Amazing stay - Comfortable room, great location, amazing staff who were helpful in every way. Our welcome by Sunil started a fantastic holiday but thanks to all who made our stay here the best experience.
• Rizkiati (10/5): Exceptional - None
• Lazzat (6/5): Good - Have washing machine plus dryer. That saves my money 😃 Didn’t say in website swimming pool was under renovation and I couldn’t use the pool
• Mazinawati (8/5): First time at Novotel - close to orchrad and mrt. washing machine and kitchen the back way to royal plaza is too dark
• Adil (9/5): Superb -
• Maxwell (10/5): Exceptional -
• 947wenh (2/5): Not feeling good - We stayed for 7 nights, the air conditioner was very noisy, we asked the service staff to come and check it out, but they never fixed it, and they kept telling us that it was fixed, and the air conditioner could only be turned on to 18C. The daily housekeeping is not very clean! But the service staff on 5/1 was very nice
• Lars (9/5): Great stay in a super location - Excellent location, close to shops, cafees, restaurants, subway and buses. Central and easy to get around, but still in a quiet street. Nice pool area, also quiet and with fresh towels available. Gym available. The apartment was perfect for a family vacation for two adults and children aged 9 and 11. Forthcoming and friendly staff. Some more food/snacks available at reception would be nice.
• ianmK2609OP (10/5): Loved our stay at Novotel Living - Lovely studio apartment, loved the extra space provided as opposed to a hotel room. Staff were very polite and friendly. The rooms and public areas are kept very clean and tidy. Nice pool area to relax in if needed. Close by to Orchard MRT ♥️♥️
• BelC0001 (10/5): Brilliantly located hotel, better than expected, great for families - Cannot speak more highly of this hotel. Part of the Accor Group, the hotel is spotless, our suite cleaned perfectly on the week days (not on weekends or public holidays). Our stay came with hot and cold buffet breakfast each morning, served in the Lobby's cafe, which was highly appreciated and ample to start the day's sightseeing. The hotel is surprisingly quiet, being one block back from the corner of Scott and Orchard Roads. It's only a short walk downhill to either of Scott or Orchard Roads and their bus and train stations (Orchard MRT is a major train hub) so, armed with a Singapore Tourist 5 day Pass, we were very able to catch any bus and get to all of Singapore's tourist attractions easily. Handily, Orchard MRT is one of only 15 train stations which can sell the 5 day Pass, so that was hugely convenient. Our suite came fully equipped with iron, ironing board, an LG washer/dryer machine (so convenient and helpful to manage our washing and drying), fully equipped kitchen with crockery, cutlery, glassware and plates. Each room of the suite came with its own air conditioning controls, which was very useful. The hotel is a block away from the Far East Plaza (inexpensive grocery stores) as well as the Marks & Spencer department store, cafe and supermarket - both were ideal for purchasing bottles of peach tea, mineral water, dinners and dessert for the nights we chose to eat in. The main swimming pool was lovely, the children's wading pool and playground equipment thoughtfully planned for little visitors. A big Thank You to Sunil and Shawn for welcoming us and answering all of our questions. Thank you to the hotel staff who made us very comfortable in this home away from home.
• Atul (7/5): Nice place to stay specially if you are a family looking to stay close to all the amenities and public transport. - The property is conveniently located near the famous orchard road and the ion MRT station. The property was clean and the bed linen and towels were clean. The staff were friendly and willing to help. The swimming pool and the gym were well maintained. The kitchen was fully equipped with crockery and utensils. You also have your own microwave and a washing machine. The fact that the housekeeping only works Monday to Friday was a bit odd, but didn’t cause any inconvenience for us. The fixtures in the bathrooms were showing signs of aging. There was little variation in the morning breakfast with almost the same menu everyday. There is a nespresso coffee machine provided with some complementary pods, however if you run out of the pods you might need to buy your own as the hotel does not seem to have any stock available.
• Julie (10/5): Comfortable, relaxing and full of fun. - The apartment was spacious, we all had our own bathrooms, very clean and beds were comfortable. The kitchen was very equipped with all our needs. The washing machine was a bit tricky to use due to the settings. But it still did the job.
• joyanns268 (10/5): Wonderful - We had a wonderful time. Facilities and staff are kind and professional. Nothing is too much trouble for the staff. It’s very difficult to continue to say words up to 200 characters when I believe I said it all. They are happy to store our luggage until we need to get to the airport later today.
• siawsian (10/5): The conclusion is very satisfied - • Location is in the centre of Orchard, go to MRT station only minutes walk(maximum) • Room fully furnished, from cutlery, frying pan, coffee machine, microwave, iron + board until washing machine all complete • USB charging ports, 2 on each side of the bad. • 24 hours coffee and tea available at the reception area • The last one is the most important, cleanliness. The room is clean and with air purifier.
• Martin (8/5): Very good -
• Lex (6/5): Pleasant enough. We were out most of the time. - Staff very pleasant. Great hot water pressure. Air conditioning lovely and cold. No dishwasher. No instructions for washing machine ,tv or hot water service . Furniture and beds very hard. No ordinary black tea bags in room.
• Lance (10/5): Long Stay in Singapore - We had a 21 night stay in the Novotel Living. Its in a great place centrally located in Singapore with easy access to transportation. Shops, supermarkets, bars and restaurants. The initial welcome was great and all the staff are very friendly and helpful. Room was exactly what we needed and is well serviced. Plenty of space to cook, eat and relax. Pool is wonderful and most days we had it to ourselves.
• Ashara (10/5): - The staff were exceedingly kind and helpful and went out of their way to accommodate me. The location is fantastic and in the heart of the city. They don't have a restaurant but do offer breakfast. The rooms are plush and comfortable and well equipped for an apartment-hotel. I would definitely consider staying here again.
• Anne (9/5): Would recommend to anyone who would like to have the convenience of an apartment close to orchard ro - The location is excellent and Ash the manager is really lovely. Front reception staff are helpful and responsive.
• Vicar (8/5): - Good property, very helpful staff, walkable to all the best malls. It was a bit dated, but overall was a great stay.
• kevinsC8514NU (10/5): Way better than expected! - Way Better Than I Expected! I recently tried out a service apartment for the first time at Novotel, and wow, was I impressed! The place was even better than I thought it would be. My apartment had a comfy little sitting area with free coffee, which was a nice touch. Breakfast was awesome too, with tons of yummy choices. But the best part? The staffs! Shout out to Shawn, Qamarina and Rehan. Everyone was super friendly and helpful. If you're looking for a service apartment, definitely check out Novotel. You won't be disappointed!
• Karo (8/5): Wonderful stay for our holiday. - Great location, the rooms were quiet without much disturbance. The unit was a good size for our family and well kept each day. Breakfast menu was just okay.
• Sijin (6/5): Pleasant -
• jerrypauljacob (10/5): 5/5, will return! - Extremely close to orchard road, very good amenities, clean staff, good homey vibe. we stayed for 3 weeks and just felt like home. Their bathroom shower head could be a bit higher but apart from that, not a single complaint during our stay. We stayed in a 2 bedroom, it had a massive kitchen and laundry was good too with 3 TVs.
• Lalitha (9/5): Superb -
• ecgood1 (8/5): Great location - Friendly, helpful staff, comfortable with all facilities required. Perfect location, a few minutes walk to Ion, Orchard Road and the MRT. Only slight downside is the lifts, which appear to operate on a first called first served system, leaving you waiting as they sail past your floor without stopping. A very slight irritant and definitely not enough of one that would stop me staying again.
• Culture294633 (10/5): SUPERB LIVING AT NOVOTEL LIVING ORCHARD - Excellent location and the accommodation was superb as were the staff, especially Rehan. We would definitely stay there again. House keeping staff were very efficient and friendly as were the maintenance people who rectified an issue with our tv, washing machine and air conditioning.
• srX3285ZF (10/5): Perfect stay in a prime location - Novotel Living Orchard Singapore is the perfect mix of comfort and convenience. The rooms are spacious, modern, clean and have everything you need. The location on Orchard Road couldn’t be better with easy access to all the shopping, dining, and attractions. The staff is very friendly and always ready to help with a smile. Huge thanks to Rehaan, who was so lovely and helpful, and made our stay even better with his assistance in planning our trips. Highly recommend this place for both short visits and longer stays!
• Scenic02771403976 (10/5): Comfortable stay at novotel living - Great location, next to lot's of different shopping centres and food outlets. The unit is clean and modern, housekeeping did a great job, rooms were large and very handy having the 2 bathroom's with the kids. Swimming pool was huge and perfect temperture. Lifts were fast. The only thing that was not exceptional was the breakfast, although it is free so I shouldn't complain. It was very small selection and not overly tasty. They do have toast, juice and coffee however.
• UtamiA3 (10/5): Perfect place for family - Everything was just great. Location was perfect, Room had all we need, and the staffs always all smiles and helpfull. Just as we needed and more. Our favorite were Rehan and Nasuya, they are outstandingly helpful. Definitely gonna stay there again, Thank you.
• trizqiaf (10/5): Love to stay here, and wanna come back - we stayed in 2 bedrooms apartement when we arrived we can see a spacious living room with a beautiful city view from washing machines, tap water and cooking utensils with a clean and comfortable kitchen makes you want to stay here for a long time
• 822rurir (10/5): highly recomended hotel in orchard singapore - We stayed in a two-bedroom apartment. There are very comfortable bedrooms with a Qibla direction marker and you can also request an extra bed. The bathroom with bathtub and the toilets with bidets. The apartment also has a living room, a mini kitchen, and a dining area. The space is very comfortable and fully equipped with any modern & advance appliances and most importantly, there’s a water refill station. There are complete apartment facilities, like a swimming pool area, with a children’s pool and a mini playground. It has a beautiful view, making it perfect for relaxing.And don’t forget to work out at the fitness center! You must also try the breakfast, there are so many options menu, and they offer halal dishes that are delicious and perfect for our taste! The location is very strategic in Orchard, close to many shopping malls and restaurants.
• Firliparliningtyas (10/5): Comfortable place to stay - super complete facilities there is a washing machine, kitchen equipment there is a halal breakfast buffet, close to ion orchard near mrt. feel at home to stay here for a long time, super comfortable. for families there is also a pool for children and there is a playground
• tamiradimyati (10/5): Besttttt - Really enjoyed with friends, best facilities & hospitality, we ll comeback for sure. Halal breakfast, toilet with bidet very helful for moeslem. Located in the heart of orchard Road, only 10min to mrt / bus station, but with 6days conseceutive stay
• Vaseng (10/5): - Novotel Living Hotel is very nice place and very friendly staff including housekeeper. I recommend stay this Hotel is much better.
• Peter (6/5): Pleasant -
• S (7/5): Good - Room and location No 24 hour reception
• Wajiha (9/5): Excellent -
• Jay (9/5): Super clean, large service apartment style hotel with nice pool and friendly staff - Excellent service, very family oriented, staff is super friendly; large multiple bedrooms and bathrooms for our family of 4; washer / dryer in room; pool is also very nice & well situated in sun; convenient walk to Orchard but expect to take MRT or taxi most of time to explore other parts of lovely Singapore. Generally everything was great
• Ahmed (10/5): Exceptional -
• Pg (10/5): Exceptional -
• Phyo (7/5): Good -
• Kristy (10/5): Exceptional -
• Roy (8/5): Very good -
• Paul (10/5): - Two weeks in singapore a real home from home staff so freindly and helpful , makes the stay even better , three days is not enough in singapore to see it all amazing time amazing hotel
• Rodney (10/5): We are likely to be back - All of it Nothing really
• Phillip (8/5): Easy check in and departure, excellent location, very good overall, clean, as advertised. - Easy check in and departure, excellent location, very good overall. clean, as advertised. Kitchen tap wobbly, nearly ran out of toilet paper, cupboard door near fridge wouldn't close, just minor maintenance issues.
• David (8/5): - Other guests at the hotel on the 22nd floor were very noisy, but the staff took care of it rather quickly after I reported the issue. JAG was especially helpful for the entire stay.
• Nadia (10/5): It was a home away from home. - Everything was comfortable and nice. Beds were good, toilets were nice, rainshower was very nice. Perhaps it would be nice to have a larger trash bin in the kitchen, but overall we had a lovely stay. The staff were also very welcoming and attentive. Parking was convenient and the access to orchard road through royal plaza on scotts was convenient. Nothing to complain about.
• Jaber (9/5): Superb -
• Chun-Chang (6/5): Good Location but poor condition - Pros: good location Cons: poor condition. The room didn't even look like the photos. Bathroom hook was loose. Shower door loose and leaking water cause it couldn't close properly. After the shower ... used the hair dryer.. it sounded loose inside and started smelling smoking and had to go down and speak to staff about all the issue the staff didn't offer a room change even though i requested.
• Haiyang (10/5): - perfect apartment
• 5ur1 (10/5): Exceptional -
• Herlina (8/5): Will come again - Location is fantastic. Nothing
• Ayesha (7/5): Good - Apartment is spacious, very close to Orchard road. Check in took some time & the receptionist forgot to charge us an amount which then the hotel were quite noisy about it and kept calling everyday about it. We told them the payment will be settled on the last day. Also, the cleaning and changing of towels and linens was not clear in the booking. I wish they offered daily cleaning services.
• Darrell (9/5): Great location & value. - Location, value & especially the helpful staff. The electronic door lock malfunctioned several times.
• Tong (7/5): Good -
• Sie (8/5): Great location, great staff. Building and fixtures getting abit old. - Location and the size of the apartment Pretty noisy/echoey, can hear people talking pretty loud. Tap fittings are loose. One of the windows doesn’t close tightly, gaps on the sides. Can hear sounds from outside and feel the warm air from outside.
• Joshua (9/5): Superb -
• Hussain (10/5): Exceptional -
• Esra (9/5): Fantastic stay with very friendly staff - The location was extremely the best ever as it is close to all activity and shopping center, also it is close to Ion MRT which connect you to all Singapore. I did not try the breakfast but I knew it is served to the room which makes it a super services for who comes for leisure. Nothing to complain about,
• Foosein (8/5): Very good -
• Hannah (10/5): - Our family of four recently stayed here for 6 nights and had a wonderful time. The staff were helpful and communicative, the rooms were large and clean. The kids loved the pool and we were close to the metro and local shops (we would recommend the LG of the Isetan on Orchard and Scotts for groceries). We would happily recommend it to other families travelling to Singapore.

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