Samaya Hotel Deira
Location: Riggat Al Buteen, Deira, Dubai, 88449, Dubai, AE
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Spa Services
Indulge in massages, body treatments, and facials at our full-service spa to relax and rejuvenate during your stay.
Recreational Amenities
Enjoy the outdoor pool, sauna, and fitness center, perfect for unwinding and staying active while on your trip.
Delicious Dining Options
Savor delectable meals at Staircase restaurant, grab a coffee at the cafe, or opt for 24-hour room service for ultimate convenience.
Experience ultimate relaxation and luxury at Samaya Hotel Deira, ideally situated in Dubai for a memorable stay. Book now to enjoy these fantastic amenities and more.
Important Information
- Pool access available from 8:30 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Alcohol is not served at this property.
- A car is required for transportation to and from this property.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Express check-out
- Fireplace in lobby
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- Gift shops or newsstand
- Fireplace in lobby
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Full-service spa
- Meeting rooms
- Express check-in
- Tours/ticket assistance
- Conference center
- Pool sun loungers
- Banquet hall
- Wheelchair-accessible spa
- Wheelchair-accessible pool
Rooms Available
-
Samaya Suite
1 King Bed
732 sq feet
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - 26-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- In-room childcare (surcharge)
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Smoking and Non-Smoking
- Bed sheets not available
-
Classic Room
1 King Bed OR 1 Twin Bed
344 sq feet
Internet - Free WiFi
Entertainment - 26-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Phone, access to in-room child care, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - No windows, bed sheets not available
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- No windows
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bed sheets not available
-
Classic Creek View Room
1 King Bed OR 1 Twin Bed
344 sq feet
Internet - Free WiFi
Entertainment - 26-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, a down duvet, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Phone, access to in-room child care, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - No windows, bed sheets not available
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- In-room childcare (surcharge)
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- No windows
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bed sheets not available
Guest Reviews
- Ali Reza (8/5): - I liked kind staff good breakfast Didn't like too cool every where
- Moses (6/5): Fairly good. - My stay was good but the hotel has lost the touch on how it used to be 2018 just before Covid - need to improve the customer service .
- Hoda (8/5): - Enjoyed our family stay, will come again.
- Haroon (8/5): lovely place - Its a lovely place. Only issue was room service keep forgetting to leave towels and other things after cleaning. So everyday we had to call them to come and replace things.
- Anwar (8/5): -
- Zahoor (10/5): Very good hotel - Clean and spacious room with good amenities and economical price. Check-in was fast and pleasant.
- Haroon (10/5): Very nice - It is a lovely peaceful Hotel. Very good sized rooms.
- Aminu (10/5): - I like almost everything about the facility. My choice whenever I am in Dubai
- Anthony (6/5): - I always stay at this hotel as historically I have enjoyed the hotel location and the people working in the hotel are courteous and helpful, what I have noticed this time is particularly the concierge group are sullen and unhelpful, for instance to call a taxi they actually told me to do it myself!! I did because I had a meeting but they had no interest in assisting me which I found really dissapointing
- Sayed (6/5): Poor - Booked king bed the give me twin bed
- Verified traveler (10/5): - Great location at a great price
- Abdirizak (8/5): - It was wonderful trip.very short
- Bobby (4/5): better service/quality found elsewhere for same $ - Booked a night for New Year’s Eve and then extended my stay for another night as I needed to stay in Dubai. They however would not grant me the discounted rate had I booked two nights initially. Also the hotel is not worth 500 AED a Nigh, not sure how it got it’s star rating, there is a lack of quality in the hotel finishing, lack of sockets in the room, a dated phone where house keeping doesn’t answer, poor quality beds. Was not happy with the attitude and service of the manager Jerilyn.
- Jawaid (4/5): - when I make a reservation I told them I want to higher floor and great view but unfortunately they did not give me a higher level and didn't give me not good view as well and the next day I request again and they said okay they're going to give me a high-level but with two single bed my wife was very upset and we did not enjoy it that much 😔😔😔😔
- Mohammad (4/5): Lack of management - Most of the cover sheet , pillow,blanket were so old ! The room was dirty with inconvenient condition , some of the pillow cover were teared !!! Also you could find lack of manager every where... The cost is not match with this hotel
- Verified traveler (4/5): - Dirty old rooms. Bathroom requires major renovations. Not fit for 2 stars.
- Verified traveler (8/5): Fair enough - Good location, the service is also good and attentive, and the standard room is average in terms of size. Small gym and normal breakfast. A bit noisy if your room is close to the elevators area.
- Hung (8/5): Happy stay - The location is good and convenient. Near the airport and easy to get everywhere. A lot of great restaurants and supermarkets nearby. Nice staffs and the room is clean. Just need to get improved is the hair dryer which is not strong enough. The rest is absolutely great!
- Musa (10/5): Hazel is the staff of the month in Samaya - It was good and amazing
- Verified traveler (10/5): - This is my second time of staying Samaya hotel. I liked, great.
- PROKASH (2/5): One of the WORSE hotel stay in my life. DOn't book - One of the WORSE hotel stay in my life. Don't book this hotel. Hotel room I was offered was not the one I have booked. They said its not avaiolable at that moment. However, I booked the hotel months ago and confirmed. The room is too small and smell of smoke. I wanted to non-smoking room and it was not what I got. I wanted to leave the hotel nect day and asked money back, they declined. I felt so bad that I was almost forced to stay in that hotel. :-(
- Zatoon (8/5): - Beautiful hotel was lovely staying at samaya hotel we stayed 2 night breakfast was nice my daughter loved it will definitely go back to this hotel
- Verified traveler (10/5): - Nice stay and Good Service. I recommend this hotel.
- radu bogdan (10/5): Good Deira hotel - Hotel was good, services and breakfast was great. Little far from the metro but taxi is a good way to move around also. It"s next to a mosque so no alcohol at the restaurant or minibar. We arrived at 10am and they gave us the rooms and that was a big plus. Walk to Dubai Deira center and gold suk is about 40 min
- Solilar (4/5): fair stay - The hotel has poor housekeeping, room I stayed was dirty and internet is poor however, receptionists were kind and nice
- Verified traveler (4/5): - Place was nice but not what was advertised. I had a 4am flight and tried to order room service while i was getting my things together and they didnt have most of the menu that was advertised as available 24/7. There were some issues with AC and internet but maybe they switched my room and that was fixed.
- Naz (6/5): - The bed was extremely uncomfortable. I woke up every day with a headache - it was as if there were fumes / a chemical smell in the room; possibly insecticide.
- M (2/5): - The restaurant staff was good and friendly. However every day unless I request they didnt provide towels. What’s worse was every time I request at reception, they have to ask the manager and the manager is always out. The worst experience was I found leakage at the bathroom on my departure morning, I requested the manager to check or talk over the phone but not to fix as I am catching flight. And of course, they said the manager won’t come and couldn’t reach, and the superintendents came and occupy the bathroom for 30 minutes when I want to depart, and the receptionist said the problem was now fixed....just unbelievably rude and inconvenient arrangement.
- Peter (10/5): Excellent value for money - Great little hotel great location. Air conditioning in the room could have been better otherwise fabulous. Very friendly staff.
- Verified traveler (6/5): - Good
- Keshi (8/5): Fantastic stay - worth your money! - Really good hotel with perfect location. Lovely swimming pool and the staff were excellent. The breakfast was boring. It could really be improved. It was the same breakfast items every morning. The room had a great view of the Dubai Creek especially at night with the city lights. The size of the room was excellent.
- Trevor (8/5): Superb hotel with great location and views! - I only experienced problems with the internet connection. It could only be improved if I switched to a paid internet service.
- Cawaale (6/5): Not ideal location, staff very selfish! - They did not clean the room properly and they just show up and gone quickly Hotel staff are not even interested to give u any information outside there hotel and were telling me no! I don’t know! I just felt like unwanted guest!
- bogdan (8/5): affordable but nice and cozy - Good choice. My wife and I spent 6 nights in this hotel. Overall happy with the stay. Affordable but good value for money. Nice and cozy room with everything you need. Bathroom could have been a little larger. Did not turn on the TV but some friends complained about not having many programs and no international programs. I did not care. The only complaint is when i checked in the room was set up for only one person (one robe, one glass, one pair of slippers, etc). I had to call three time to front desk as every time the cleaning boy forgot to bring something. Anyways they solved the problem in no time. Nice coffe restaurant across the street, with very good food and service for cheap money. Nice and cheap shisha too. 24hrs supermarket also across the street. Hotel breakfast is nice if you stay only few days. Should you stay longer might feel a bit boring though. Pool is small but water is worm and the view is great. Fitness room is also nice. In conclusion I would return to Samaya with no regrets
- Lun (8/5): Nice 4 star hotel - Stuff let us check in earlier, room is big and clean, breakfast is superb. It is not very near to metro station though.
- Saad (10/5): - hotel over all was very nice & close to all areas
- K. A (6/5): Some good some bad points - The hotel room was smaller compare to other I stayed in dubai at same price the toilet is very tiny difficult to use every thing, the 500 dhs deposit taken by reception means you are a runner or means you may be a thief but they forget that they have all our details no one can run away without paying, none of other hotels in dubai take deposit. The check in process take ages they will tell you the room need to be clean so wait after 10 minutes when ask them again same answer the room is cleaning they just want to push you to wait some more time. If need some help from room like my tv remote is not working they will say Ok we will send some one but they will not send until you call them 3 or 4 times. The positive points are that my room was on high floor and have a good view of Greek , cleaning was quick and on time.
- Rotimi (8/5): - My stay was Kool, I like the facilities in and all around the hotel
- mieneke (8/5): Nice hotel close to airport. roofpool with view - Nice cosey quiet hotel for some nights and stopover. Good food. Nice people.
- Verified traveler (10/5): - Very good staff and manegment goooooooooooooooooooooooooooooooooooooooooooooooooooood
- Verified traveler (10/5): Hotel close to airport - Great hotel, close to the airport for an overnight rest before next long haul flight.
- Muhammad Gidado (10/5): My Stay at Samaya Hotel, Dubai, UAE. - It was lovely. My wife and I enjoyed our one week stay in Samaya Hotel, Dubai, UAE. We have no regrets whatsoever. We had value for money, to say the least.
- Faisal (4/5): not a good option - the experience wasnt great as the check in late at night took forever to be completed. it wasnt a good first impression, also the reception didnt tell me what are the rules of the hotel and a lot of miscommunication. the perfect thing were the concierge were super helpful and done their job perfectly. I forgot my charger there and still havent got any notification and i called them but no defenite answer!
- Bruce (10/5): - Really good hotel for the price. However they should have a few American English speaking channels on Their TV offering
- Destiny (6/5): Needs updating - Staff are amazing but some things need replacing eg the fridge, kettle most of the time didn't work and the worst hairdryer ever. Bring your own hairdryer with you. Location not so great, far from the glitz and glamour of Dubai although metro station is about 15min walk and takes you all over Dubai.
- Daryoush (8/5): Nice hotel - Very good Hotel. unfortunately I found out the water for showering was not hot. It was warm. I stay at many hotels around the world, doesn't matter hot or cold weather. shower always should have hot water available. sorry guys I had a 17 hours flight and I was looking forward to my hot shower. Nice area, there are lots of restaurants are available around the hotel. Very handy to the CBD.
- Angela (6/5): Great location - needs some TLC. - I was eventually upgraded to a third room which was a penthouse suite. The rooms were very large and so was the bathroom. The shower was very small though and with two doors, they opened whilst you were in the shower if you turned around! Also, the doors met over the edge of the shower tray, so water went on the floor. Weird. The staff were always trying to be really helpful and the room service was great - the food was delicious. The worst part was the wifi. Very intermittent and kept dropping out. No signal by the pool and struggled in the room as well. The whole hotel needs a good clean and some TLC. It looks very worn and tired, especially as I think it's only ten years old.
- Mohammed (4/5): Poor - Not bad , my booking the room creek view but when check in room city view and when complain with front desk they said your room creek view , bath room not clean well , take long time for check in ..
- Ashish bothra (10/5): Must stay - Amazing
- Paul (10/5): Always a great place to come back to - I always stay here when conducting business on this side of Dubai Creek. This hotel is quiet, pleasant, clean and well situated, and the staff is always warm and friendly. I saw significant improvements since last year too - lots of upgrades to the lobby and to the rooms. Even the dining space improved.
- Verified traveler (6/5): Great for the price - overall good
- Verified traveler (6/5): - not a ***** Star hotel😁😁😁 dirty and very old looking
- Khalid (10/5): Good cleaning and amazing view - Very comfortable and great location
- Verified traveler (6/5): booked hotel for shopping and beach shuttle - disappointing. roach was in my bathroom twice and saw one crawling out of my luggage. tv channels limited. rooms smelled of smoke even if non smoking room. the décor and layout was not 5 stars. wifi is AWFUL and must keep logging in even in the lobby. food not good, massage not good and both overpriced. tours overpriced. shuttle locations and times inconvenient. that beach is AWFUL and have to pay for it although not mentioned. the Dubai mall or mall of emirates is a better location than city center. only one time for the beach...jumeriah beach is better than that awful beach offered here. shuttle should take to local areas such as the spice and gold souks and deira creek since these things are so close by. should not have to take a taxi or tour when hotel has shuttle. need more hours and frequency for beaches. the customer service and concierge was superb and their attitudes were superb.
- Verified traveler (10/5): - Very hygienic & great service, the staff were extremely helpful &I we had no complaints about anything the whole time we stayed there.
- Akwasi (10/5): Pls go and see for yourself - Wonderful staff always helpful during my stay . Thank you all so much
- Ali (8/5): - Our stay was good. Better to have loyal card and memebership
- Verified traveler (8/5): Lovely stay in a comfortable hotel - I always stay in Samaya for several positive issues, last visit it was partially under construction, I am interested to stay after its fully renovated
- Verified traveler (8/5): - Refurbishment is going on Nd swim pool not available
- Verified traveler (10/5): Welcoming staff - Very helpful, kind staff, gave us extra mattress for the kids, nice little evening snack as a surprise.
- Z (8/5): Family Vacation To Dubai - During our stay, the hotel was under renovations. The staff was great but the hotel is a lot further away from the Metro Line and tourist spots - if your willing to walk 15-20 mins, then it should not be a issue. With small kids the walking distance is too far.
- Nerminka (10/5): Excellent - Great stay. Need at least 3 days more.
- Paul (8/5): My go to place in Dubai - Because of its location near the Dubai Chamber, Dubai Creek and a metro (Union), this hotel is an ideal spot for when I come to Dubai on business. The staff is always very eager to help, the rooms immaculate and the views wonderful.
- Hossameldin (2/5): - Uncomfortable
- Simone (6/5): Great value. - Staff was friendly and very helpful. Hotel room was large and nicely appointed. Unfortunately, the hotel is under construction so things are a bit dusty and moved around. However, based on renderings and pics, new digs should be lovely.
- Gilberto (10/5): Great hotel at good location - If you have to stay in Dubai this is the perfect place. Conveniently located and at a reasanoble price.
- Peter (4/5): - We booked 3 rooms in our tour, one adult per room. 1st room, average. Fridge didn't work, hot water was not hot, barely just warm. 2nd room, bad. Same problem with the hot water. Worst still, they forgot daily cleaning. Eventually, they brought new towels, nothing else and gave an excuse said the time was too late for cleaning, it was only 7:00 p.m. 3rd room, average. Fortunate that everything worked. Location wise, in the Middle of no where.
- Jashvant (2/5): Bad stay. Be aware - Very Bad. Because we had a book room with Non smoking rooms. They had a given us smoking rooms. We inquire about non smoking room. They said they are doing renovation. But we find out cheaper rate rooms get smoking.
- Verified traveler (6/5): Not bad - Nice place for short staying in Dubai less than three days
- Verified traveler (2/5): Avoid it, don't even think about booking it. - It took them an hour to check me in they told me please send us your itinerary in the email because we don't receive it from Expedia !! There was a maintenance in the garage the cement was all over the basement that you can inhale it, plus the difficulties I found to exist the parking cause you will find another car parked just in front of your car. The manger is just like a mob hides inside the room till you ask to see him then he will says if you don't like it just cancel your reservation the rudest manager I ever seen.
- Helene (8/5): Very nice stay - My first night, on Saturday, it was a bit too noisy as the hotel has the Casino and the music was playing until 4:00 am!!! The food was great, we have an array of choice (continental or chinese...) for breakfast buffet
- Allan (8/5): Good value accommodation in central location. - Good central location but Hotel very much in need of room renovation/update....which we were told had commenced but not on our floor. Service by staff good, particularly so at reception when checking in and out. Rooftop pool area small but acceptable. A clean fair value Hotel.
- John (10/5): Nice hotel close to airport and main centre - Staff helpful, restaurant reasonably priced, close to bus route for city tour and airport.
- Munish (10/5): - staff was very friendly and courteous. View from the room was nice. Close to airport.
- Verified traveler (10/5): nice modern hotel - Very nice modern hotel with all modcon facilities. Had problems with the aircon when I first arrived and within 5 minutes an engineer came to fix it! They also brought a small platter of fruit each day which was a very welcome gesture. Staff very friendly and helpful, hotel in a very nice area, plenty of restaurants nearby, near the Metro and about 10 minutes taxi to the Gold and Spice Souks and the Abras that take you across the creek to the old part of Dubai. Definitely will stay here again on my next visit.
- George (10/5): Does the job - I just needed a quick stay overnight in Dubai and this did the job. Find your own cab though its less expensive...A continuing issue though is that they have a problem of finding peoples rez. I read this on other reviews, and luckily took a picture of my reservation. I dont understand why this is a problem.
- essam (8/5): nice hotel - good hotel
- Verified traveler (10/5): رائع - رائع
- Taoufik (8/5): Hotel is amazingly in an active and quiet Dubai - Although, we thought breakfast was inluded, which appeared not to be, This hotel is a very recommended destination in Dubai. Reasonable fars, quiet and absolutly clean, calm and pleasent with all needs up to the pool on the roof!
- Robert S. (10/5): Great location near Souks and river - Wonderful staff, provided drinks while we waited to be serviced. very attentive and helpful. Nice lounge as well. small giftshop could be larger.
- Valerie (8/5): - In an excellent place for a nice walk to the gold souk
- Fereidoun (8/5): nice - on the whol it was great.i stayed there several time always i enjoyed.
- Andrew (8/5): convebient for the Dubai Creek area - Nice enough hotel, and reasonably priced. Convenient for the Creek and with a good view from the small pool area on the roof.
- Verified traveler (10/5): It was wonderful stay - It was one of my perfect stays will definitively stay here again even in future didn't like others too much.
- Verified traveler (10/5): Amazing Place to Stay - Close to Dubai International Airport and Union Metro Station. Rooms very clean and up to the 5 star quality as expected. Fortunate to have a room facing Dubai City with views of the Burj Khalifa and Dubai Skyline!
- Shri (6/5): Document your booking etc. otherwise you would fac - Front desk was very uncooperative, can not find my bookings until I show my booking on I phone, I am glad I had it otherwise I would not get the room. She was playing over smart She would not believe me until I show the e-mail. Quite a harassment after traveling 18 hour flight.Be careful
- well traveled (6/5): Slow to the draw - I wish this hotel catered more to the guests, and more time efficient. They request top dollar for room service but when they forget items you verbally requested in placing the order. They still take 1 1/2 to bring it to you by that time its cold, ruined and you don't want it anymore.
- Karen (6/5): Nice hotel close to deira city centre. - Had a brilliant time in Dubai.samaya hotel good value for money.
- c (4/5): Rude staff at a 3 star hotel - The hotel staff was the most disappointing of all, especially the tall gentlemen with the glasses. I checked in about 1800 and it was a horrible experience. He tried to make me pay for a prepaid room, he charged me more for my deposit than others, and he preceded to place me in a smoking room when we had just discussed and was written on my confirmation nonsmoking. I visit dubai often as well as other countries, I have never been treated with so much disrespect. I will never stay at this hotel again, and if asked, will definitely sway others away.
- Paddy (10/5): Comfortable Deira hotel - We enjoyed our stay at this hotel. Central location with easy access to the Creek, souks and via the Metro the Malls.
- Verified traveler (8/5): - Large room. Hotel location is ideal for those who are in Dubai for a holiday.
- Verified traveler (8/5): Nice hospitality and very clean and quite - Nice hotel to stay in if you have business trips and need quite and no destripance of your stay
- Amanda (8/5): Convenient to local sites - The location was very nice to many of the local attractions. It is about a 5 minute taxi ride to the gold souk area and a 30 minute taxi ride to the marina area. We arrived late at night, around midnight, to be told they didn't have any nonsmoking rooms available with a double bed. I know preferences aren't guaranteed, but it was disappointing. The man at the front desk was very kind and upgraded us to a suite that was nonsmoking and had a double bed. The suite was very nice, but I would have been disappointed had I paid the full price for the suite. The shower leaked and flooded the floor when I took a shower and there were lights not working in the bathroom. It made getting ready in the morning a little difficult. The original room we had booked was inclusive of breakfast. When we went to breakfast the first day, the lady watching the breakfast area told us it wasn't included and charged us for two breakfasts. The breakfast had a nice variety of hot and cold options. The next room was very nice with a nice view of the water. It was very comfortable, but it too had a leaking shower. The checkout process was a bit on the slow side, and they still had forgotten to remove our breakfast charge. It took about 25 minutes to complete the whole check out process. Overall, the hotel was fine and in a nice location that was convenient to local attractions. I would recommend going to the road and flagging a local taxi instead of using the hotel taxi.
- Verified traveler (6/5): Holiday - The hotel staff were very welcoming particularly Mr Rashid and Raju. We weren't given any information about the hotel facilities upon arrival and even they didn't show us the hotel. We had to go back to staff each time to confirm everything. I would suggest that they should have enough staff who can show the hotel facilities to new guests. Hotel itself was very clean and room was also very clean and comfortable.
- Joseph (8/5): Good location, and great views from upper floors. - Busy Hotel, check-in took 15 -20 minutes. I was served a juice while waiting and then up-graded to a suit. Rooms are furnished nicely, alittle bit crowded but nice. Had a seperate jet tub and a walk-in shower, that was a very nice feature, for those who may not like climbing in and out of a bath tub. I didn't try room service or check out the gym. Internet worked wonderfully. Overall for Dubai this Hotel was a good choice, and I'm glad I tried it.
- Paul (10/5): A Fourth time stay - I just love this hotel's location, quiet and staff, especially those in the breakfast area. It is so easy to reach the creek and the metro, and always near me meetings. I've growb quite fond of making my home here and will return.
- Bruce (8/5): A Great Stay in a Good Location - Our stay here was pretty good. The area was a nice walk (about 10 minutes) to the Union Metro area or a short 10 dir taxi ride to the metro. Check in and check out were painless and quick. The staff was very friendly and helpful. The room was beautiful and well worth the good deal we found on Hotels.com! Here are some helpful tips to the hotel: please be sure to leave coffee each morning in the room (we only got it two out of three mornings); it would be nice to have 2 glasses in the room since there were 2 guests (we even left a note requesting this to house keeping but a second glass was not given); also please give one washcloth per guest - we had to share one each morning; provide an ice machine somewhere in the hotel for guests. BUT, the room was cleaned each day, the view was great, the staff was wonderful. Overall, a very good stay and we would recommend it!
- Neen (4/5): Not very welcoming - My sister and I chose this hotel for a 2 night stop over on our way back from Australia. We chose it for it's proximity to the airport, swimming pool and it had twin bedded rooms. We arrived at 5.30am and as expected we were told check-in was 12 o'clock. We eventually got into our room at 6.30pm. Despite regular visits to check with reception it simply seemed we were not in anyway a prority as the twin rooms were allocated to guests that arrived after us. They did at around 3pm give us a temporary king size room, which I think was an attempt to get us to accept this as an alternative. On getting into our room the toilet was blocked. We wanted to change up a small amount of cash and they refused as they didn't have suffucient change. Finally when we checked our room key was taken by a receptionist who then went on to check out 2 other guests and just left us standing there, another receptionist was eventually asked to deal with us and I wasnt given an itemised bill, as the man next to me was.
- Johan (10/5): Convenient location near river and shops - The hotel staff were very friendly and accommodating. The food was delicious and the scenery while having breakfast was beautiful.
- rudda (10/5): Friendly staff, great service, excellent location! - I've just returned from my stay and couldn't be more satisfied with my experience at this hotel. The hotel is located very close to rigga street, less than a 5 minutes drive, which has an endless choice of restaurants and cafes. Also it took us about 10-15 minutes drive to most of the areas we visited, apart from Jumeriah beach road which was about a half an hour journey. A supermarket and a few salons and cafes are located across the road from the hotel. It is very easy to access taxis. I would definitly recommend, a great place to relax with very pieceful surroundings and i will definitley be back soon!
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