Phoenix Palace Hotel Hanoi

Name: Phoenix Palace Hotel Hanoi
Address: 27 Phu Doan Street, Hanoi, vn

Location: 27 Phu Doan Street, Hanoi, vn

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Convenient Location in Hanoi's Old Quarter
Phoenix Palace Hotel Hanoi offers spacious rooms with city views, big windows, and free WiFi. Situated near St Joseph's Cathedral and just a short drive from Hoan Kiem Lake and Hanoi Night Market, the hotel is perfect for exploring the lively Old Quarter.

Comfortable Accommodation with Modern Amenities
The soundproofed rooms at Phoenix Palace Hotel Hanoi feature flat-screen TVs, tea/coffee makers, and fridges. Guests can enjoy attached bathrooms and some rooms even boast private balconies for a relaxing stay.

Exceptional Services for a Memorable Stay
Enjoy travel services such as tour arrangements and flight bookings, along with convenient amenities like currency exchange, car rentals, and 24-hour room service. Make the most of your visit to Hanoi with a stay at Phoenix Palace Hotel Hanoi.

Book your stay now to experience the best of Hanoi at Phoenix Palace Hotel Hanoi!

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Ironing service
Car hire
Currency exchange
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Public transport tickets
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service
Cooking class
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Housekeeping on request
Secured parking
Bicycle-friendly property
Guest education on local ecosystems and culture
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Deluxe Quadruple Room, City View

1 Double Bed and 2 Twin Beds
376-sq-foot room with city views

Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
Suite Double with Bacolny and city View

1 King Bed
269 sq feet

Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
Deluxe Triple Room (with Window)

1 Queen Bed and 1 Large Twin Bed
301 sq feet

Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
Family Suite, Balcony, City View

1 Queen Bed and 1 Twin Bed
322-sq-foot soundproofed room, balcony with city views

Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
Triple Room with Balcony

This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Deluxe Double Room (with Window)

1 Queen Bed
236-sq-foot room with city views

Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
Family Room with Bath

Furnished with wooden flooring, this nonsmoking room includes air conditioning, a working desk, a wardrobe and an in-room safe. Free bottled water and complimentary tea/coffee making facilities are provided. A flat-screen TV with cable channels, electric kettle and refrigerator are included. The private bathroom features a walk-in shower or bathtub (upon request), hairdryer, bathrobes and free toiletries.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Connecting Room with City View

Furnished with wooden flooring, this spacious nonsmoking room includes air conditioning, a working desk, a wardrobe and an in-room safe. Free bottled water and complimentary tea/coffee making facilities are provided. A flat-screen TV with cable channels, electric kettle and refrigerator are included. The private bathroom features a walk-in shower or bathtub (upon request), hairdryer, bathrobes and free toiletries.

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Shared toilet
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Family Room with Balcony

Providing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a mini-bar as well as city views. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Deluxe Double Room

This nonsmoking room includes air conditioning, a flat-screen TV, work desk, wardrobe and in-room safe. Free bottled water and complimentary tea/coffee making facilities are provided. The private bathroom has bathtub and hot/cold shower.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Junior Suite with Balcony

Furnished with timber floor, this nonsmoking room includes air conditioning, work desk, wardrobe and in-room safe. Free bottled water and complimentary tea/coffee making facilities are provided. A flat-screen TV with cable channels, electric kettle and refrigerator are included. The private bathroom features a walk-in shower or bathtub (upon request), hairdryer, bathrobes and free toiletries.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Triple Room With Balcony

Featuring a balcony with city views, this non-smoking room includes air conditioning, a flat-screen TV, work desk, wardrobe and in-room safe. It comes free bottled water and complimentary tea/coffee making facilities. The en suite bathroom has a freestanding bathtub and a hot/cold shower.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Lockers
- Key access
- Key card access
Luxury Quadruple Room

Furnished with wooden flooring, this nonsmoking room includes air conditioning, a working desk, a wardrobe and an in-room safe. Free bottled water and complimentary tea/coffee making facilities are provided. A flat-screen TV with cable channels, electric kettle and refrigerator are included. The private bathroom features a walk-in shower or bathtub (upon request), hairdryer, free toiletries.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access

Guest Reviews

Sara (9/5): -
Effendis (9/5): - Blisko centrum, czysto Można by dać prysznic zamiast wanny, trochę za mało miejsca w pokoju
marie (8/5): -
Murat Deniz (4/5): - Location maybe It could be more comfortable, and unfortunately, like other places, this is an old accommodation.
Jean (7/5): - L'accueil a été un peu long et pas très souriant
Kévin (9/5): -
Kévin (9/5): -
Jacques (10/5): -
Edward Fernando (8/5): - El personal fue muy servicial, el desayuno rico y me gustó mucho que arreglaban la habitación todos los días. Las instalaciones en general y la habitación ya necesitan mantenimiento porque se ven algo viejas.
Fernando (3/5): -
Odette (9/5): -
Karen (8/5): Good place, cheap, free breakfast and the staff cleans the room - I like how the place is close to a lot of restaurants and shopping stores. You get what you paid for.
Quirine (8/5): -
Pierre (10/5): - Good hotell
Lê (10/5): - Khách sạn rất tốt . Tôi sẽ quay trở lại khách sạn nay nhiều lần nữa
Guest (8/5): -
Wiebke (9/5): All you need to put your head town. - Clean and tidy hotel in a great location. Super helpful and friendly staff who were happy to facilitate a late check out for us. Shower was a shower head mounted above bathtub - might be worth mentioning in room description for less mobile travellers. Not sure about other rooms though.
THIERRY (8/5): - L'emplacement, la gentillesse du personnel.
VANESSA (5/5): - Simpatia do staff e localização PA tinham pouca opção ocidental. A limpeza, era okay, mas aspias nas wc não escuavam a agua deixando sempre a pia com agua accumulada. A Anna , Kevin e Peter, eram muito simpaticos e boa malta!
Laura (9/5): - Location, helpful staff, good size room
Sarah (10/5): - L’emplacement
Karina (10/5): -
Laura (10/5): - Great location, good value, clean, everything you need
Diana Oprean (8/5): -
MyMy (8/5): -
Katerina (9/5): -
Willmes (8/5): -
patrick (7/5): hotel correcte - Petit déjeuné au top,le serveur très gentil du choix rien a dire . Le personnel de l établissement est a l écoute est sympatique La qualités de la chambre ne correspond pas du tout a la photos sur le site ci mieux expliqué j aurai préférer mettre un peut plus chère pour une chambre donnant coté rue.
Sigmund (5/5): Ohne Seele - Die Freundlichkeit des Personals Die Trostlosigkeit des Zimmers
Kanwaljit Singh (9/5): - Delighted to have stayed with the hotel.
Jesper (10/5): -
אלי (3/5): מזעזע ! - כלום הכל
Jason (7/5): -
Vikas (10/5): - Goood hotel - . Anna , hana , peter , ben , kevin . Very good satff
Phillip (3/5): Choose another hotel. - Fairly good location. Short walk to Hoan Kiem lake. The woman working reception during the day was very nice. Room was dirty and mould in bathroom.. The man at reception was not friendly and only wanted to talk if he thought he could sell you something. The lobby turns into a hangout space for various people during the day, playing cards and possibly gambling etc. Most fixtures and fittings in the room were broken eg. Door handles and electrical outlets. Hotel very noisy. We were on 6th floor and there were always loud noises outside at night i don't know what they were doing. Rubbish dump on other side of road. Slowest lift ever. I initially thought it might be normal for Vietnam but we have now stayed in many other places and everywhere else has been clean and professional.
Henri (8/5): -
Laurence (7/5): - Bien situé proche du centre et du vieux Hanoï La première chambre attribuée avait une très forte odeur de moisi, mais sur notre demande on nous en a attribué une autre très rapidement
Laura (7/5): -
Zeiad (10/5): -
Tuvshinbayar (9/5): -
Marzena (10/5): - verry good hotel
Gail (10/5): - Good staff . Good hotel
Martim (7/5): -
Cecile (1/5): Déçue. A éviter ! - La seule personne agréable et vrai est la réceptionniste. Une dame très gentille, serviable et avec un très bon anglais. L'emplacement dans la ville est top! Tout le reste. Tout d'abord la chambre : humide, moisissures... heureusement la réceptionniste a réussi à nous changer de chambre mais plus petite... Le personnel (les autres): le gérant, pas très agréable, avec un anglais très moyen, fourbe et faux. Ex: avant notre départ, il a voulu faire lui même son évaluation sur mon booking. Et voyant que je ne voulais pas, il m'a offert des bouteilles d'eau, des bonbons pour les petits... La salle de petit déjeuner qui se transforme en "tripo". Ça joue entre homme à des jeux d'argent devant les clients. Le petit déj : moyen. Pas beaucoup de choix, les jus proposés semblaient douteux. Bref, hormis cette SUPER réceptionniste, rien de bon!
Quang (10/5): - Good hotel . See you again come back hotel
mazac (10/5): - Good staff
Kevin (10/5): - Good staff.
Maryne (8/5): -
Himanshu (10/5): - Good hotel
Fernando (3/5): Terrible foods and team, but with good location - The location Breakfast is terrible
Isidro (10/5): -
Mahmoud (6/5): - Acceptable comme hôtel, un bon emplacement et les lieux qui valent le détour sont à portée du train onze👍😛 Il ont doublé la facture pour un report de réservation bien que j'ai expliqué que le visa que j'ai reçu de passporta n'était pas conforme et n'était donc pas accepté par Qatar Airways...enfin, ils ne m'ont pas raté 😄😂😅
Michael (8/5): - Location and very friendly and helpful staff.
YOUNGCHUN (9/5): -
Magdalena (9/5): -
Louis (9/5): - Personnel très gentil et agréable. Petit déjeuner très correct, frais préparé sur place. De nombreux clients font claquer les portes, il faudrait mettre des systèmes d'amortissement, svp.
Nida (10/5): No complaints! - Breakfast was great. coffee was great. good variety of fruits and breakfast The front desk did all the services from serving food, checking in people and helping with their needs.
Tom (9/5): - Bra läge, närma till mycket. Rummet bra, rent och snyggt. Dålig wifi. Trevlig och hjälpsam personal. Frukost ok. Dålig mottagning på wifi.
Andrea (10/5): Great location and good for families. Great breakfast - Great location and friendly hosts. Had a great time.
Joseph (10/5): Séjour agréable - Qualité prix,propre et sympa .Emplacement très intéressant,proche du centre Tout est parfait
Tejung (8/5): -
Donnen (7/5): Hotel économique proche vieille ville - Proximité avec le vieux quartier, Rapport qualité prix, petit déjeuner à la carte et varié (Pho délicieux) personnel arrangeant et professionnel (Notre chambre ne convenait pas, car trop humide, elle a été changée immédiatement) Décoration et entretien = Hôtel dans son jus à rafraîchir
Asta (8/5): -
Nikolaos (3/5): - Κοντά στο κέντρο, μέτριο πρωινό Πολύ υγρασία στους τοίχους, καθόλου ίντερνετ, όταν παραπονέθηκα μου είπαν να βρω άλλο ξενοδοχείο στις 10 μμ,δεν το συνιστώ σε κανένα
LYE (9/5): Excelent - Value for money n Great location
Marc (5/5): - Très bon emplacement Petit déjeuner copieux et bon Personnel et accueil OK Mais pour le reste, je déconseille Odeurs dans la chambre, pas d'aération. Fenêtre qui donne sur un mur = pas de lumière du jour. Propreté relative Draps qui ne sentaient pas bon. Les photos ne reflètent pas la réalité
iolanda (9/5): Soggiorno piacevole! - Posizione centrale, lo staff molto disponibile, grazie! La colazione; la camera molto datata, con muffa in bagno dovuta a perdite dal piano di sopra .
Jola (9/5): - Bardzo miły i przyjazny personel. Duży, ładny i czysty pokój oraz bardzo jasny (okna na dwóch ścianach).
Tu (8/5): -
Ella (10/5): - Good hotel
ROSELYNE (9/5): - emplacement et petit déjeuner
smogie (10/5): - Sehr freundliches hilfsbereites personal sauber sehr zentral gelegen ist zu empfehlen
ETeles (9/5): - Funcionários muito simpáticos Quarto muito apresentável
Curca (7/5): -
smadar (1/5): - nothing i could not come in first day and thwy cancel all 3 days and charge me for them.
Rex (10/5): -
Iqbal (7/5): Comfortable - Comfortable and great location in the Old Quarter
Artur (10/5): -
Anže (8/5): -
audrey (10/5): - Hôtel très bien situé . Les chambres sont spacieuses et propres . La literie est bien . Le petit déjeuner est bon .
Rikke Helleberg (9/5): - Fantastisk personale. Stort og lyst familieværelse med balkon. Fin morgenmad. Rene værelser og super grundig rengøring hver dag. Vi havde to værelser. Det ene værelse var lidt mørkt, da vinduet var ud til en mur. Tilgengæld var det andet værelse super lyst.
준석(JUNSEOK) (8/5): -
Oughighoush (8/5): - L'emplacement est parfait Le vieux quartier de Hanoï Le personnel est irréprochable Rien
Michel (9/5): 2e passage en 3 ans. Prêts à revenir - Le petit déjeuner était délicieux et le choix des fruits est exceptionnel. La prise en charge de nos vélos était rassurante. Super discussion avec la réceptionniste qui maîtrise bien l’anglais. La climatisation ne fonctionnait pas.
Georgiou (2/5): Unhappy - Location Cancelled our room while family out to Vietnam
Christophe (4/5): Trop bruyant - L'emplacement de l'hôtel dans le centre très animé d'Hanoï. La chambre est spacieuse et le lit est grand. Le bruit, on a eu une chambre au 1er étage sur la rue principale avec juste en face un retraitement des poubelles qui se fait dans la nuit vers minuit. Impossible à dormir pendant ce temps.
Kewalpersad (7/5): - Er was een vuilnis verzamelpunt voor het hotel. Er werd iedere avond en nacht vuil verzameld van de hele wijk. Deze werd aantal keren opgehaald. Dat was niet zo fijn. Viel een beetje tegen.
christian (8/5): Bonne adresse - Chambre confortable, petit déjeuner agréable et chaleureux de la part du personnel Rien
Lorraine (10/5): - Hotel very good
Lorraine (10/5): - Good hotel . Thanks . Hana , Anna , Peter, Kevin, Ben nguyen . See you come bank hotel
Jean-Baptiste (10/5): - Very good room bancony . Thanks so much hotel . See you come back hotel
Ken (8/5): -
Michel (10/5): - Goood very Hotel
Zaki (10/5): - Good hotel . Very nice hotel
Tung (8/5): -
Zaki (10/5): - Thanks so much hotel . Very room with bancony
Florian (9/5): - Die Lage ist hervorragend! Leckeres Frühstück
MARIUSZ (7/5): - Najbardziej mi się podobała lokalizacja! Było ok
Kevin (10/5): Fantastic - Super friendly and efficient staff, everything well organised for booking tours taxis etc. Breakfast and location ideal. I strongly recommend.
Ewa (7/5): Hotel zaproponował nam transport z lotniska za 22 dolary jednak ociążył kwotą 30 dolarów - Bardzo dobra lokalizacja. Mało elastyczny personel. Wyjeżdżaliśmy na wycieczki dosyć wcześnie, śniadanie było od godziny 7 , zwrócono nam uwagę , że podchodzimy do stołu o 6.50 ( nie oczekiwaliśmy pełnego śniadania, chcieliśmy tylko wziąć suchą bułkę ) Hotel zaproponował nam transport z lotniska za 22 dolary za 5 osób z bagażami, jednak obciążył kwotą 30 dolarów. Manager tłumaczył się , iż kierowca uciekł i musiał wysłać kolejnego. No niestety nie jest to wina klienta, a ryzyko gospodarcze jest po stronie przedsiębiorcy. Chyba jeszcze trochę pracy nad zadowoleniem klientów przed Państwem