ST Residences Novena

Name: ST Residences Novena
Address: 145A Moulmein Road, Singapore, sg

Location: 145A Moulmein Road, Singapore, sg

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation

ST Residences Novena offers a luxurious stay just a short walk from Novena MRT Station. The air-conditioned apartments are elegantly designed with modern amenities including a pool and free WiFi. Each apartment boasts a well-equipped kitchenette, perfect for guests looking to enjoy a home-cooked meal.

Convenient Location

Situated in the vibrant area of Balestier, guests can easily explore numerous dining options and immerse themselves in the local culture. With Orchard Road just 3.9 km away, shopping enthusiasts will delight in the proximity to one of Singapore's premier shopping destinations.

Travel-Friendly Amenities

Featuring free parking (subject to availability) and being just a 45-minute drive from Changi International Airport, ST Residences Novena ensures a seamless and convenient travel experience for guests.

Book your luxurious stay at ST Residences Novena now for an unforgettable experience!

Important Information

Please inform ST Residences Novena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of SGD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. The payable total price may be increased by 1% due to the GST increase in 2024. Full payment is required upon check in.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Fire extinguishers
First aid kit available
Invoice provided
Smoke alarms
Food delivered to guest room
CCTV outside property
24-hour security
Security alarm
Key card access
Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Beach umbrellas
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Exercise/lap pool
Japanese garden
Garage
Swimming nearby

Rooms Available

Executive One-Bedroom Apartment

Spacious room is fitted with a personal safe, a DVD player and 2 cable TVs. Includes a well-equipped kitchenette with a microwave, a fridge and tea/coffee making facilities. Comes with a washing machine (with dryer function) and a balcony. Also has a living area with sofa. Housekeeping services are available from Monday to Saturday (excluding local public holidays). A minimum stay of 7 nights is required.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- DVD player
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Barbecue
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
Studio Twin Apartment

The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the kitchen. The apartment also comes with a barbecue. This apartment features soundproof walls, flat-screen TV, garden views, as well as chocolate for guests. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- DVD player
- Toilet
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Additional toilet
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Barbecue
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
Premier One-Bedroom Apartment

This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the fully equipped kitchen. The apartment also has a barbecue. The air-conditioned apartment offers a flat-screen TV, a washing machine, soundproof walls, a seating area as well as garden views. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- DVD player
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Barbecue
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
Executive Studio Apartment

The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the well-equipped kitchen. The apartment also includes a barbecue. This apartment features soundproof walls, flat-screen TV, garden views, as well as chocolate for guests. The unit has 1 bed.

Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- DVD player
- Toilet
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Barbecue
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
Executive Two-Bedroom Apartment

This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the well-fitted kitchen. The apartment also features a barbecue. The air-conditioned apartment offers a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit has 2 beds.

Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- DVD player
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Barbecue
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
Studio Double Apartment

Room is fitted with a personal safe and a 40-inch flat-screen cable TV. Includes a well-equipped kitchenette with a microwave, a fridge and tea/coffee making facilities. Some studios have a sitting area. Housekeeping services are available from Monday to Saturday (excluding local public holidays). A minimum stay of 7 nights is required.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- DVD player
- Toilet
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Additional toilet
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Barbecue
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window

Guest Reviews

annieCG2023 (10/5): 9 day vacation for Anniversary - My husband and I went here last February 8 to 16, 2025. We were welcomed by very accommodating staff. Our room 501A was clean, spacious and well maintained. The kitchenette was great and provided basic cookwares and complete set of dinnerwares for two. The location was near the MRT Novena that makes easy to travel. Thank you so much to Glenn and Lai for making our stay comfortable and memorable.
albinar372 (10/5): Excellent stay with outstanding service and great amenities - I had a fantastic stay and would highly recommend this place! The customer service was exceptional—the staff were incredibly kind, always willing to assist, and responded promptly, even late at night. Any minor issues I encountered were resolved immediately. The room amenities were also excellent. The bed was spacious and very comfortable, with a variety of pillows to choose from, ranging from soft to more firm. The balcony provided a peaceful space to relax, and I appreciated the twice-weekly room cleaning service. Additionally, the washing machine and other appliances functioned flawlessly throughout my stay. Another great convenience was the handling of mail and packages. The staff received all deliveries without any issues and simply notified me when I needed to collect them from the lobby. The outdoor seating areas were also a highlight, offering plenty of space to unwind. There were two seating areas—one on the top floor and another on the ground level—both providing a comfortable environment to relax or work. However, there were a few aspects that could be improved. My room had two TVs, but they lacked YouTube and had limited channels, so I had to connect my Apple TV to stream content. The gym was quite small, and the machines were old—while I initially thought it would be sufficient, it ended up feeling too cramped. The pool was decent, but its location, surrounded by tall buildings, meant that it received very little sunlight, which limited its usability. Despite these minor drawbacks, my overall experience was excellent, and I would gladly stay here again.
airamyh (10/5): Convenient and comfortable - This serviced apartment was a great stay for my 10 days in Singapore. I think you have to stay a minimum of a week. It’s conveniently located in a safe area. It’s 5-10 minutes to bus stops and a MRT. It’s 15 minutes to Velocity Mall and the Pek Kio Hawker Center. It’s an area that’s walkable and generally close to the major tourist attractions. The pool was clean and in good condition. It was 1.2M deep, so can swim but not too deep. There were pool towels available. There’s a small gym that’s usually empty. There’s one treadmill, one elliptical, some weights. It’s air conditioned with drinking water available. One housecleaning per week is provided. The apartment was clean, comfortable, and had basics of what’s needed. There is are laundry machines available, but I got the room that came with a washing machine inside. There was a drying rack on the balcony to use. The kitchen had a microwave, a small oven, water boiler, utensils, knives, fridge, two pots, two dishes/ mugs/ plates/ bowels/ glasses. The bathroom had towels and body wash and shampoo. The bed was really comfortable. I felt that it was easy to communicate with the staff via Whatsapp for all my needs. This place isn’t fancy, but I felt super comfortable and can’t think of anything that I needed that wasn’t available. I would definitely stay here again. There’s a parking lot at the bottom of the building. Tips: - Don’t forget to bring your international outlets. There’s no plugs for just USB. You can get an international plug at Gadget Mix at the nearby mall. - The tap water in Singapore is supposedly ok to drink. I drank it without issues. - Don’t leave food out because it can easily attract ants. - The TV is not a smart TV. But I thought the internet was consistent and the speed adequate for Netflix.
Verified traveler (10/5): Convenient and comfortable - This serviced apartment was a great stay for my 10 days in Singapore. I think you have to stay a minimum of a week. It’s conveniently located in a safe area. It’s 5-10 minutes to bus stops and a MRT. It’s 15 minutes to Velocity Mall and the Pek Kio Hawker Center. It’s an area that’s walkable and generally close to the major tourist attractions. The pool was clean and in good condition. It was 1.2M deep, so can swim but not too deep. There were pool towels available. There’s a small gym that’s usually empty. There’s one treadmill, one elliptical, some weights. It’s air conditioned with drinking water available. One housecleaning per week is provided. The apartment was clean, comfortable, and had basics of what’s needed. There is are laundry machines available, but I got the room that came with a washing machine inside. There was a drying rack on the balcony to use. The kitchen had a microwave, a small oven, water boiler, utensils, knives, fridge, two pots, two dishes/ mugs/ plates/ bowels/ glasses. The bathroom had towels and body wash and shampoo. The bed was really comfortable. I felt that it was easy to communicate with the staff via Whatsapp for all my needs. This place isn’t fancy, but I felt super comfortable and can’t think of anything that I needed that wasn’t available. I would definitely stay here again. There’s a parking lot at the bottom of the building. Tips: - Don’t forget to bring your international outlets. There’s no plugs for just USB
Uwe (8/5): - Nice apartment in a really good location: if you want more space, a washing machine, and a great convection to the MRT system, this is the place. Just be aware that the photos are maybe 10 years old and so are the apartments. Wallpaper is coming off, and the wood floor has been repaired a couple of times. Anyhow, all is is squeeky clean and problems are resolved quickly, and staff is very helpful and courteous. If you need space and your own apartment at a good price, take it. If you want luxury, or 'really nice', do not.
Verified traveler (10/5): Would recommend - No frills stay in Singapore. The rooms were quite small but that's pretty much all homes in Singapore but it was quite well organized and equipped with pretty much everything we needed. The mall was about 10 minutes walk and the public bus was around a 100 feet. Overall a really nice place in a residential neighborhood and good bang for the buck.
cortezs769 (10/5): Very nice studio - Wonderful studio apartment in a fantastic location, with shops and a mall within walking distance. The kitchen is fully equipped, making the stay stress-free. The unit was clean, well-appointed, and the host was very organized. Highly recommend!
Lin Aung (6/5): - The place is old, and a bit run down. Good location, 7 mins walk to a shopping mall/mrt.
agush2025 (8/5): Cozy apt - The place is very near novena shopping mall and huge hospital. Very easy and accessable. We had a great stay there, thebonly draw back was that the Aircon remote was not in full function, thus we need to turn it off after midnite because it was too cold.
Verified traveler (10/5): - Great stay, a couple of issues with the air conditioning but sorted and very helpful.
Hyunwook (2/5): not recommend - it is completely not recommend
RAMAA (10/5): - Room is very comfortable, and the road was very quiet. Is very close to a number of locations. Staff was very helpful. Did not see anyone in the lobby, most of the time But by WhatsApp , They are prompt in responding and were quite helpful
Ludovic (10/5): - Friendly and efficient staff. Nice and clean place with amenities near shopping malls, subway and city centre.
Hamid (8/5): - The property is not 5 star or 4 star if you expect that but, within its classification, it is very good & sufficient for staying safe & near amenities in Singapore. 10 minutes walk to Novena station full of shops & restaurants. The room is good & clean & staff excellent & always helpful. If you manage to get a bigger room with balconies then you have no worries at all. We weren’t that lucky due to rooms being fully booked. I highly recommend this place.
sadanand Avinash (10/5): - Easy to commute, quiet, clean
simon (6/5): 1 Week stay in one bed apartment - There is no person manning reception, all communication is thru whatsapp, unless you read the flyer closely you won't get a room clean unless you ask for it. Wifi was extremely poor within my room. Pool area is aging, tiles are missing around the pool.
John (8/5): - It is a serviced apartment and in a nice residential area. Close to the Novena hub with good SMRT links. Cleaning is on request. It was fine for our purposes and the nearby supermarket is well stocked.
Adrian (8/5): - Overall the stay was good. Very quiet and clean. Things to improve: TV (TV was garbled with little channels to choose) Dryer (3 defective dryers: one didn't even dry my clothes after 90mins, one with dryer door that cannot close, and one with the dryer fan dislodged.. my clothes were dry but the fan dislodged onto my clothes, covering it with fabric particles.)
Syazwani (10/5): Cosy and comfy stay - Great stay and very helpful staff! Location is good, close to amenities (Novena MRT)
Thuan Shiah Michael (6/5): - Advertised as "sleep 3", but actual sofa is too short for a third adult to sleep on. Property rep explained that its for 2 adult and 1 child (sharing bed with adults). That's not how I understand "sleep 3".
Patricia (10/5): - Good sized studio apartment for Singapore with a practical layout. Bed was very comfortable! Super friendly and helpful staff. The room was clean and well furnished with good water pressure and hot water & great AC. Twice weekly cleaning was easy to schedule and anything extra that we required was quickly and pleasantly provided. Refreshing outdoor swimming pool on the ground floor and a nice rooftop garden with seating and shade & a great view. Location isn’t super close to anything but gas easy access to public transport (bus is very close and MRT just a short walk) to take you anywhere easily. Easy walking distance to three different hawker food centres as well as 4 malls with great restaurants and food centres and grocery stores.
Angeline (6/5): - Pictures on the app look good. In reality, the room is very small. Supposed to come with washing machine, but there isn’t 1 in the room. You have to use the washing machines hidden at basement carpark, and pay S$5 for each wash cycle. Also no sofa no seating area, unlike shown on the app pictures. Conclusion, don’t trust the pictures on app.
Hope (8/5): - stayed for 6 nights! other than the smell after microwave the food in the oven, all are alright. might come back to stay again next year! :-)
Sivasubramanian (6/5): - Housekeeping help is not upto level
Uwe (10/5): - Good sized apartment with nice interior. Super friendly and helpful staff. Stayed here 4 weeks and will gladly come back!
christopher (8/5): A Little tired - The ST Residence in Novena is well located for easy access to public transport and most city areas. The room was clean and well furnished but Hot water was poor and taps and showers had to be run for over 5 minutes to get any warm water. The swimming pool was clean and adequately sized but some tiles were damaged or missing and required repair. The roof garden was good but the furnishings require renewal or recovering.
Verified traveler (6/5): - The location was great, super close to the mrt and a mall. The facilities were great, nice pool and rooftop terrance. Overall, room I stayed in was ok. The layout of the room was great however needs to be cleaned more. The shower needs a deep clean and so does the fridge as it had a funny smell. Communication was fast and effective.
Irene (6/5): - Likes:- Great location, very central to wherever I went. Property is clean. Roof top garden with its 360 degrees panoramic views of the surroundings. Small swimming pool which serves its purpose. What I didn't like about the property is:- the lack of human interaction as there is no phone in the room and whatever is required is dealt through WhatsApp. I wonder what happens if someone is not tech savvy and English is not their everyday language! Bath towels are too small for the average guest, instead bath sheets (100cm x 160cm) should be provided. Requested for face and hand towel but was told that they are not provided for. Requested for kitchen towel (I live in a studio apartment with kitchenette) to dry cutlery and crockery after washing but was informed that they do not provide that as well. I had to use tissue paper to dry or wipe up spills! I requested for coffee sachets but was told they are not provided for. Only a variety of teabags are provided for. Also, sugar is not provided for ! Of the 15 days stayed, I was given only 2 bottles of complimentary water! Stayed for 15 days, requested for late check out to facilitate a quick shower in the hot and humid weather before going to airport but was declined. Reason cited - another guest is checking in after me. However, if I were to pay a fee, that can be arranged.
Asmitha (4/5): - Rooms were so much smaller compared to the photos online.
Ban (6/5): - Good Different
Alison (10/5): Stay here if you can! - We loved our 9 day stay at Novena. The studio was small, but had a full sized refrigerator, cook top and sink and was well-equipped. The hotel is conveniently close to bus and MRT lines, and there was an excellent hawker center just a 10 minute walk away. But the very best part was the well-furnished covered deck on the roof -- we relaxed up there every day watched the sunset and sunrise up there. The staff was always helpful on the rare occasion that we needed help w/ a taxi. Very highly recommended all around!
Glen (10/5): - Enjoyed our stay, let us check in early, and looked after luggage until our flight..thanks
Abhijeet (6/5): - Good location and relatively clean property. Room needed quite a few maintenance fixes. Bathroom door was stuck and had to be pushed really hard to open and shut, bathroom roof leaked when it rained, floor boards were coming up.
Asmoni (6/5): Bad service recovery - There was a leaking pipe that caused my paintwork to be stained that cannot be removed
Verified traveler (10/5): - A good place to stay, love the pool and the rooftop garden.
Caleb (8/5): A good find in the downtown area. - Clean, quiet and comfortable room.
Dan (10/5): - Had to find lodging as our home renovation couldn’t be completed in time. We booked a stay at ST Residences Novena after staying three nights at another serviced apartment. Enjoyed our stay so much that we extended by another two nights! Clean, easy to communicate with staff even though there wasn’t any receptionist on duty. Requested for housekeeping twice. Location is perfect; there are so many options for food delivery! Thank you for making our stay a comfortable one :)
Verified traveler (10/5): Value for money stay - Quiet but near city. Small yet complete.
Verified traveler (10/5): happy stay - very conveniently located in the city yet quiet. staffs were friendly.
Naveen (10/5): thank you - house keepers are nice, reception is friendly. value for money
Keng Hwee (10/5): Helpful front desk - I'm glad that I've chosen this hotel, the staffs are warm and friendly
Verified traveler (8/5): Residence near Novena - Property is close by to shopping mall and large medical facilities.
Darren (10/5): Pleasant stay! - All was great from the check in late at night, to the room, to the internal communication, and the staff was terrific :)
Verified traveler (10/5): - Excellent staff. Completely accommodating and welcoming and thoughtful
JL (8/5): - Courteous and helpful staff. Had a pleasant stay. 10 mins walk to mrt, shopping centres.
Benjamin (10/5): - Rooms were clean and functional. Surroundings were quiet despite being on the main road. Just a short walk to mrt and the staff was polite, extremely helpful and accommodating.
Atawy (8/5): - Everything was good except when the reception insisted that the check in time is 15:00 not 14:00 and after telling him that I will raise to Expidea, he allowed us in at 14:00.
David (10/5): - Good location, 10 mins walk to Novena MRT station. Room had a small kitchenette, washing machine, fridge, balcony. Breakfast was included with hot and cold items. Nice swimming pool and a small gym.
Verified traveler (10/5): - Close to shopping and mrt. Easy access to everything. Staff pleasant and very customer focused.
Verified traveler (10/5): - Very helpful, and very friendly. Lovely staff. Great place to stay.
Reuben (10/5): CEO - This is a wonderful place for business trip or family trip. I will recommend. Reuben
Peter (10/5): Great small hotel. - The Residences were 7 mins easy walk from the MRT station which was within a shopping centre where it was possible to buy a wide variety of good quality food and drink. It was also easy to travel to all the usual tourist places. The Residences themselves were extremely well appointed with a pool and beautiful rooftop terraces. The breakfast was well presented and abundant in variety. Staff were excellent, very professional and extremely helpful. If in Singapore again, we would certainly stay there again.
Verified traveler (10/5): - Great value for money and excellent location just 5 minute walkf from the Novena MRT. Russell and the team were very friendly and could not do enough to help with any enquires.
Verified traveler (10/5): - Good location and good breakfast. Staff were very helpful
Verified traveler (4/5): Disappointing second time arround - This is the second time we have stayed at this hotel.The first when it was called Forrest by Wangz and the hotel was great but the second time the hotel has gone backwards.The staff are friendly and the hotel clean but the new hotel owners are failing to give guests the necessities to enjoy there stay.For example they no longer provide bar of soap to wash your hands and tea towel to dry the dishes and face washer to use in the shower.Of all the hotels I have stayed at these have always been provided.The breakfast provided was not as good as our last stay.This hotel need to go back to the way Wangz had run it.When we go back to singapore we be looking for a new hotel to stay.
Verified traveler (10/5): As if we were at our 2nd home..... - The services exceeded expectation, customer-oriented, friendly, and very helpful. In fact, even though we were going home - the manager still recommended us to visit Jewel, when he knew we would depart from terminal-1. We did and found the visit was so lovely.... thanks so much !!!
Verified traveler (10/5): - Lovely roof garden with great views of the city.Friendly and helpful staff. MRT station 10 minutes walk away. Very nice cooked breakfast .Great value-I wouldn't stay anywhere else.Highly recommended.
Peter (8/5): Top customer service. Room smells slightly musty. - Customer service staff at The Forest are the best I have seen. Reception & breakfast staff are second to none. Location is good within walking distance to Novena. The only negative is the musty smell from the bathroom which in my opinion is caused by bad plumbing design, and there is no easy way to overcome it except to renovate the bathroom again.
Verified traveler (10/5): - The room was spacious, clean, comfortable. In a good location. The stuff were extremely friendly and helpful. Short walk to a shopping centre and a short walk to Balestier Road with lots of restaurants and hawker centre. Would definitely stay there again,
Verified traveler (10/5): - Friendliness of the staff, Very comfortable rooms.
Jane (8/5): Great boutique accommodation - We had a restful stay at The Forest. The breakfast in the morning exceeded our expectations, so much a la carte choice and the buffet selection was fantastic. The bed and pillows were better than most hotels we’ve stayed in. The location was good, it’s a short walk to shopping centers with lots of food options, or there’s a locals hawker market Pek Kio nearby. Also a 5 mins walk to Novena MRT. Staff are all really friendly, Sylvia and the front desk team were always smiling and helpful. We did stay in a studio, I only wished in the bathrooms they provided face washers and there were more bench space for toiletries. The TV in our room didn’t really work well but as we were on a couples holiday, I figured that wasn’t a terrible thing!
Ethel (10/5): - The property was very nice and well serviced by staffs! Staffs were very helpful and friendly! The room was clean and neat! And the location was good, that the neighbourhood was quite quiet. It was good for people who would love to stay a bit away from the busy districts and enjoy a peaceful time. It was near to various kinds of restaurants and shops, good enough for simple and fine dining.
Verified traveler (10/5): - Friendly and helpful staff. Conveniently located 1 MRT stops away from shopping central, Orchard Rd. Balcony available which is handy for laundry. Beautifully maintained apartments.
Verified traveler (10/5): - Excellent staff and handy location for nearby hospital. Rooms very spacious and decent size po pool
Stu (10/5): - Great small hotel. Quiet clean conveniently located with excellent staff
Demetris (10/5): - Great
Raju (10/5): I will stay again. - Simply amazing, relaxing, and very helpful staff.
Verified traveler (10/5): Lovely hotel - Stayed at tge forest by wangz for 15 nights and loved everyone of them. Staff from cleaner to management are a credit to the hotel. So friendly and helpful. The roof terrace was large with 4 large comfatable seating areas and the pool the perfect size. Lots of funky artwork around as well. Will definately go back.
Douglas (10/5): All the comforts of home - Extremely friendly and helpful staff. The rooms are quite big, the one we used had a washer/dryer, which was great for our 3 week stay. Breakfast was basic but good. Fresh fruit, breads and pastries, plus a choice of eggs with bacon and baked beans if desired. The swimming pool was fine for a refreshing dip. There are no 5* facilities, but we didn't expect them, and not a 5* price. The small number of staff got to know us quickly and were very important in making it a home from home. Would definitely come back next time we're in Singapore.
Verified traveler (10/5): Relaxing stay - Had a wonderful stay. Staff was very helpful.
Nina (10/5): Loved this place - Excellent and helpful staff, fantastic facilities, spacious room and only a short stroll to Novena MRT.
Mrs Desley A Revell (10/5): A Great Boutique Hotel - This boutique has the most amazing staff. Everyone on board couldnt do enough for us right from the reception staff, domestic staff and dining room staff. The hotel gave us a great welcome and invited us to have breakfast until our room was ready. Very comfortable king size bed. Choice of pillows. A shuttle is available to take guests to nearest MRT or into the CBD. A particular mention must be made of Ivan on reception who could not do enough for us. We would ask a question and he would always find out the information we required. Ivan is a credit to the hotel.
Christopher (10/5): Excellent facilities and welcoming staff. - Our stay at the The Forest by Wangz was excellent. All staff are welcoming, friendly and helpful, and they were able to accommodate our request for an early check after an overnight flight. Room amenities included a free smartphone to be used during the day which offered discount tickets to major attractions. Included breakfast was good with eggs cooked to order. Located just a 5 minute walk from the MRT and shopping centres we would not hesitate to recommend anyone to stay here. We certainly will when we holiday again to Singapore. Thank you!
Lyn (10/5): Fabulous boutique find! - From our late evening arrival until check out, our stay could not have been more comfortable and enjoyable. ALL staff were most friendly, helpful and accommodating. Our room, pool, breakfast and roof top garden area was beautifully maintained and much appreciated after a week of exploring Singapore and it's amazing diversity. We will definitely recommend this hotel.
Verified traveler (10/5): Great Staff - The staff were extremely helpful and friendly and went out of their way to help in any way they could. The rooms were spotless and extremely comfortable. Being close to Novena MRT was great. Would definitely stay again and have recommended to freinds
londs (10/5): Wonderful staff and I would recommend the Forest - Very friendly staff and they couldn't do enough for you. Great location, nice rooms. I loved the rooftop lounge, very relaxing.
Gary (10/5): Fabulous Extended Stay - Fabulous spot for an extended stay. Close to MRT and lots of good food nearby. No complaints. Staff go out of their way for you. Lovely pool and rest areas on roof. Small gym but fine. There is even a free mobile phone to use while you are there. Breakfast is provided except on Sundays. We went to Clueless Goat up the street for a fabulous Aussie style breakfast on our last Sunday.
Gillian (10/5): Fautless - Our stay at Forest by Wangz went way beyond our expectations we loved every aspect of the property, the hotel is outstanding, from the rooftop lounge ,pool ,cleanliness, comfort ,.breakfast and room facilities. By far the greatest asset to the hotel is the staff ,they were truly wonderful and made our stay memorable. This rates as the best hotel we have stayed in.
NAMKON (10/5): Happy stay - It was very pleasant stay for 7 days! Every thing was perfect, at most breakfast was wonderful. Even there was minor issue with some bugs in the room but almost it was vest stay ever. thanks!
Tracey (10/5): Excellent in all areas - This hotel is very central to everything. It has everything going for it. The staff Jill, Riz , Pin and Chef were faultless they were very efficient and helpful in all areas to places to see, ongoing travel places and recommendations for dinning. The hotel was faultless , breakfast was amazing, rooms were clean and all general access areas( pool, rooftop, gym) were spotless says a lot for cleaners as well. It was our first time in Singapore and in all honesty will not stay anywhere else but here for future visits. Amazing staff and facilities well done Hotel owners.
Mikhail (8/5): Nice week in Singapore - Nice serviced apartment, not far from MRT. Room was reasonable size, breakfast OK. Reception and service personnel very friendly and helpful (special thanks to Jill). Hotel is next to major Singapore hospitals, which was handy in our case.
Verified traveler (10/5): Great boutique hotel - We enjoyed our stay at Forest by Wangz. The room was comfortable, the front of house, cleaning and kitchen staff were friendly and efficient. As it is close to the Novena MRT station, you can easily travel to anywhere in Singapore. The roof garden is also great for relaxing and viewing a tropical downpour.
Angus (10/5): Fantastic - I don't think you could do any better than this hotel for price,location or friendly staff.I stayed here with my two grandchildren in October and we all loved the apartment we had.We were made to feel very welcome,each member of staff knowing our names from day one,however giving us the privacy we wanted.Nothing was too much for our wonderful hosts and I wish them all the best for the future.Thankyou for a wonderful stay.
Edward (10/5): One of the best hotels I have ever stayed at - Honestly one of the best hotels I have ever stayed at. The service was outstanding. The rooms are big by Singapore standards. The staff is wonderful.
Verified traveler (10/5): Excellent Service - Nice, friendly attentive staff. Good breakfast.
Jerome (10/5): Nice hotel-apartment - recommended! - Nice & quiet hotel near Novena MRT, groceries, fast food chains and walk-in medical clinic. Breakfast room's 24-hour availability for coffee machine/clean water-refill is a big plus. Most of their staffs are friendly and reliable. However, don't expect a big welcome or a grand tour of the hotel facilities on your first day, as my wife & i (not a biggie though) did not have. With nearly 19-day stay, i've noticed that filipino front desk staffs are the ones providing a sincere warm welcome and mini-tour of the hotel facilities. I believe some of these great front desk staffs are Jill, Macky and of course, Jerry - pleasant guy in the restaurant (to name a few). Their free "scheduled" shuttle ride to some downtown routes/Vivo City(on weekends) is a big plus! House keeping is good, but shower cap was often missing. Mentioned the problem to Sylvia once but still kept recurring. Sunday/holiday.... NO breakfast and NO housekeeping. It's written on their fine print and website. Inclusion of these would make this rating 5 out of 5. Until then, 4.5 is the best yet I can give.
gabe (10/5): This is the new standard - I really can't say enough good things about FBW, but like other reviewers, the staff makes it. They go above and beyond in every way. Beyond that the facilities are beautiful, you can tell a lot of thought was put into everything, the layout, materials used, lighting and nativity like light... Breakfast was simple and awesome, the pool was great and the location is central to east and west Singapore. Also value for money was awesome.
Thomas (10/5): Well equipped apartment hotel - Very well equipped furnished apartment with every thing except for a dish washing machine. Full size refrigerator, electric stove, microwave, conduction oven in room. Washing machine can be coin operated in basement with free dryer access. Speedy effective free WiFi connection. Breakfast is adequate, features cappuccino machine. Salad consists of lettuce, tomato and recently cucumber. Yoghurt, cold cereals, cooked-to-order egg dishes and various sandwiches. No breakfast on Sunday's.No room cleaning on Sunday's. Fitness room and outdoor pool easily available. Easy connect to shopping center, neighborhood eateries, supermarkets, subways and buses. A/C works wonderfully. Quiet neighborhood. House keeping great. Concierge lady walks from guest to guest every morning offering helpful advice on touristic activities. Two complimentary English language newspapers. Free scheduled shuttle. Comfortable. Quiet. Convenient.
Peter (10/5): The Forest by Wangz has the wow factor. - My wife and I stayed 7 days at The Forest by Wangz and experienced the ultimate in Holiday Apartment living. From booking the stay until departure we were treated with total professionalism by all the the Wangz staff, unlike the large hotel chains we were treated as special guests. Special mention to Jill for her special bubbly enthusiasm to ensure we enjoyed a memorable vacation, we will certainly be booking again.
Jonathan (10/5): Fabulous and Convenient - The Forest by Wangz was extremely lovely with wonderful staff who were eager to help when required. The facilities are extremely clean and modern with a pool, gym and a general purpose room where breakfast is served. They were even able to accommodate an earlier check in, which was great after a very long flight and a busy family schedule during Chinese New Year. The location is fantastic, with only a five minute walk to Novena MRT station and a five minute cab ride to the main drag on Orchard Road (Orchard station is only two stops from Novena). It helped enormously to have a washer and dryer in the apartment as it meant that we wouldn't be going home with much dirty laundry (considering the humidity in Singapore). The only thing I would say is that there wasn't a drying rack inside the apartment, which made it difficult to dry things that aren't dryer friendly. Breakfast was great as you could order from a menu for something to be cooked as well as the buffet (modest but more than sufficient). My only criticism is the way the showers are designed as they seem to let out a small amount of water when showering. The rooms are a little dated and require a bit of maintenance but all in all, still in great condition and very comfortable. Otherwise I would definitely come back here to stay!
cheryl f (10/5): Bigger is not necessarily better - Stayed 11 days. Staff very welcoming. Location convenient to MRT. Comfortable rooms, good breakfast choices, really helpful staff. Would certainly stay again
Verified traveler (10/5): Close enough to get around without the crowd - Great friendly staff. Most helpful with recommendatiions regarding sight seeing, eating out etc.
Jackie (10/5): Professionally run but friendly hotel - Brilliant staff who couldn't be more helpful. From start to finish they made our stay enjoyable. We wanted a small hotel that was professionally run and offered breakfast facilities.
Bolortuya (10/5): Must return :) - This hotel is lovely and staff are very helpful with everything. Definitely come back to stay again.
Cathy (10/5): Lovely quiet hotel - We very recently stayed at this hotel, and it was fabulous! The staff were so attentive and very pleasant, nothing was any trouble for them. The rooms were small but very comfortable especially the bed. Breakfast was very nice with an assortment of pastries, fruit, breads/cereals etc, and the chef will cook up a fresh hot breakfast for you as well. A very well positioned and maintained hotel/apartment. Would definitely recommend!
Vadim (10/5): My stay in Forest by Wangz. - Almost everything was perfect. The level of service was beyond compare. They were very friendly and always ready to help for my slightest request. Highly recommended for tourists.
Verified traveler (10/5): Great place to stay! - Great apartments with lovely and attentive staff. Close to transport and food. Highly recommend forest by Wangz
Win (10/5): Wonderful small, friendly, convenient hotel - We had a studio apartment which had a full fridge, oven and hob providing excellent cooking facilities if required. We didn't use them as Singapore is such a marvellous place for eating out, but would be perfect for a family. The hotel was out of the main busy city yet within an easy walk of the MRT and buses. There were heaps of eating places close by too and the great Newton Circus food stalls just 1 underground stop away. The breakfast provided was fabulous with lots of choice including cooked dishes. The pool was a welcome relief after the heat of Singapore and the king sized bed comfortable. However, the greatest asset of this little hotel was its staff. Soooo friendly, helpful and thoughtful. It was lovely to be greeted by all of them and to be made to feel a part of the family not just one of a production line of tourists. They were also very knowledgable about Singapore so could give clear and useful advice.
Vili & Adam (10/5): Friendly staff in a spunky boutique hotel - My partner and I always enjoy our trips away to Singapore made more welcoming by staff at the Forest. We look forward to going there over the coming years.
Greg & Barb (10/5): Great hotel experience - Forest by Wangz is in a great location, extremely clean and well maintained, service and attentiveness from the staff was way and beyond what I have experienced elsewhere - will certainly book again!