The Hanoi Club Hotel & Residences
Location: 76 Yen Phu Street, Hanoi, vn
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation with Lake Views
Spectacular Views and Modern Amenities
The Hanoi Club Hotel & Lake Palais Residences offers well-appointed rooms adorned in elegant white and brown hues, providing sweeping views of West Lake. Each modern room features air conditioning, large windows, and hardwood floors, along with a cable flat-screen TV and an en suite bathroom with free toiletries. Guests can also enjoy the outdoor swimming pool overlooking the lake.
Relaxation and Recreation
Indulge in ultimate relaxation at the hotel's spa center with a hot tub, sauna room, and professional massage services. For the more active guests, car and bicycle rental services are available for exploring the beautiful surroundings.
Delightful Dining Experience
Tivoli Café offers a diverse menu of Asian and Western cuisine, where guests can dine while enjoying picturesque views of the lake and the hotel's pool.
Experience luxury and comfort at Hanoi Club Hotel & Lake Palais Residences. Book now for an unforgettable stay by West Lake in Hanoi.
Important Information
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Currency exchange
- Non-smoking throughout
- Concierge service
- Kid meals
- Coffee Shop on site
- Steam room
- Personal trainer
- Staff adhere to local safety protocols
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Invoice provided
- Smoke alarms
- Key access
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Happy hour
- Aerobics
- ATM/banking
- Front desk (limited hours)
- Free wired internet
- Access to nearby outdoor pool
- Tennis lessons on site
- Self parking (surcharge)
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Garage
- Golf cart
- Casino nearby
- Health or beauty spa nearby
- Swimming nearby
- Charcoal grill
Rooms Available
-
Studio, 1 King Bed (City View)
1 King Bed
431-sq-foot room with city views
Layout - Dining area and sitting area
Relax - Fireplace
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 43-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator and microwave
Sleep - Memory foam bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Iron/ironing board, safe, and desk; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Fireplace
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Memory foam mattress
- No cribs (infant beds)
- Free cribs/infant beds
- Separate bedroom
- Smoking and Non-Smoking
- Bedsheets provided
- Local maps
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Luxury Apartment, 1 Bedroom (City View)
1 Double Bed
807-sq-foot room with lake views
Layout - Bedroom, dining area, and sitting area
Relax - Fireplace
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 43-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Day bed, iron/ironing board, and safe; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Fireplace
- Wardrobe or closet
- Stovetop
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- No cribs (infant beds)
- Separate bedroom
- Day bed
- Bedsheets provided
- Local maps
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Deluxe Double Room, 1 King Bed (Partial Lake View)
1 King Bed
291-sq-foot room with partial lake views
Relax - Fireplace
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 43-inch LCD TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, single sofa bed, and desk; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Fireplace
- Wardrobe or closet
- Sofa bed
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Superior Double Room, 1 King Bed (City View)
1 King Bed
269-sq-foot room with city views
Relax - Fireplace
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 43-inch LCD TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Fireplace
- Wardrobe or closet
- Sofa bed
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Superior Double Room with City View
Overlooking the city, modern rooms come with large windows and a flat-screen TV.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Fireplace
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Deluxe Double Room
Overlooking the partial views of the lake, modern rooms come with large windows and a flat-screen TV.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Fireplace
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Superior Twin Room with City View
Overlooking the city, modern rooms come with large windows and a flat-screen TV.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Fireplace
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Studio
The studio is well equipped with a kitchen and a large room. The kitchen has a big fridge, an electric stove and a microwave. Views of the city can be enjoyed from the studio.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Fireplace
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Premier Double Room with Lake View
Guests will have a special experience as this double room provides a fireplace. The spacious double room offers air conditioning, a mini-bar, a balcony with lake views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Fireplace
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Premier Twin Room with Lake View
This twin room's special feature is the fireplace. Providing bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as lake views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Fireplace
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
One-Bedroom Apartment
This apartment offers a fireplace. This spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and bathrobes. Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, kitchenware, a microwave and an electric kettle. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, a mini-bar, a seating area as well as lake views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Fireplace
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Two-Bedroom Apartment
Guests will have a special experience as the apartment provides a fireplace. This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and bathrobes. Guests can make meals in the kitchen that is equipped with a refrigerator, kitchenware, a microwave and an electric kettle. This apartment is air-conditioned and features a flat-screen TV with cable channels, a washing machine, a mini-bar and a seating area. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Fireplace
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- Paolo (10/5): Always the perfect stay in Hanoi. -
- Hartono (7/5): -
- Monica (9/5): -
- YIFTACH (10/5): - I loved the place
- Maciej (9/5): -
- Rok (10/5): -
- Maria Natacha (9/5): - Le spa, l’emplacement Le lit trop dure
- Catherine (10/5): -
- Klara (10/5): -
- Daniel (9/5): -
- Ksenija (9/5): -
- Sam (8/5): Great value for money! - - Staff super friendly - Driving range at the hotel was a very unique aspect and was very fun - Cosy hotel - Massages weren't great
- Ah Sen (8/5): Despite the location near West Lake, it was not worth the rate charged - Location The property including the rooms are old and lacked upkeep, designs, fittings and decoration were aged.
- Phan thanh Luan (9/5): -
- Hiria (10/5): Lovely helpful staff and beautiful views - Open and large facilities Slow elevator
- Laura (8/5): Très bon séjour à Hanoi ! - Personnel très aimable, chambre spacieuse, literie très confortable, la vue sur le lac est splendide Petit plus pour le practice Hôtel loin du bruit de la ville très appréciable La salle de bain, au niveau de la baignoire
- Randi (9/5): - Location was away from the hustle and bustle. The hotel was very clean, comfortable and staff were friendly and helpful.
- Tyson (9/5): Just a great place to stay 👍 - Fantastic amenities and amazing, thorough staff
- Peter (8/5): - Staff, facilities room Reastaurents lacked atmosphere Breakfast uninspiring
- Cheng (10/5): -
- Pavan (9/5): - Swimming pool and coffee shop were great. The room was super
- Andrew (5/5): Service staff needs training - Nice view in a quiet location The check in staff did not charge me a deposit when I checked in even though that was confirmed in the booking email. Later I ordered food and drinks and intended to charge it to my room. When I got back to my room, they called me in the middle of my bath to say that they needed me to pay for dinner because I didn’t put down a deposit. I called the front desk and told them I wanted to pay the deposit because I also intended to order more food and drink later and pay for everything at the end. They said I could give my credit card to the staff who would then charge the deposit. Minutes later I saw a charge on my card for only the amount that the dinner costs, not the entire deposit. I then had to go downstairs to make sure the staff understood how to charge a deposit and to reiterate the really basic fact that hotel guests want to charge everything to the room and pay for everything once at the end. At the time, I was interested in the serviced apartments and residences. The manager said she asked the staff to email me with information about living in the residences, but they did not. The next day she asked me if they had contacted me and I told her I didn’t get any email. She said she would ask them again to send me information about the serviced apartments. I did not receive any information or communication from them. The the hot water heater does not have enough hot water to fill the tub.
- Mei Lan (6/5): - The hotel is great but a bit outdated in the room. It location 2km away to old quarter. But if give you a quite sleep.
- Tung (8/5): - Surprisingly nice hotel with lots of amenities. Overall very clean and comfortable with the exception of mold on bathroom door in my room. Lots of food options nearby.
- Jordan (10/5): Lovely hotel in a good location. - Excellent hotel, room was very spacious and clean. Facilities are excellent, good gym, pool, tennis courts and a drive range. The walk in to the old quarter and other local attractions is pretty straight forward. Takes about 20-30 mins, taxis cost buttons and take about 10-15 mins. Friendly staff and very helpful. Pricier than other hotels but it’s got the luxury feel about it at a very reasonable price.
- Daniel (10/5): - Very nice hotel
- chanudet (9/5): - Le lieu, la gentillesse du personnel Rien
- tuấn kiệt (10/5): Tốt - Rất thoáng và dễ chịu Không có
- stanley (10/5): - Excellent stay for the second time in two months. I visited Hanoi Club with my brother who is disabled and the staff was absolutely amazing. I will definitely be back.
- Kevin (7/5): Great hotel, fantastic location but bathrooms need updating. - Great location and staff were very friendly. The golf range and swimming pool were brilliant and breakfast was also very nice. The bathrooms need upgrading. Both of the rooms we had have very outdated bathrooms and the showers were nearly impossible to use and setup.
- ibrahim (9/5): - Güzeldi Golf keyifliydi 100 top için 7 dolar ödedik Kahvaltı daha çeşit olabilir Sadece Vietnam kahvaltısı servis ediliyor
- Hannah (8/5): - Bit out of town, but
- John (8/5): - Comfortable, quiet when I was there. Very helpful friendly staff. Room was clean but dated. A little guidance in the restaurant for newcomers would be welcome.
- yvonne (3/5): Disclosure - Locatio out of the city was good but facilities ar I und the hotel limited The pool area was run down. The umbrellas by the pool were moldy and smelt bad when i tried to put one up. Very disappointing. This hotel is currently undergoing a renovation and noise at times was loud and disturbing. This should be disclosed upon booking.
- Heather (6/5): Can’t really judge as renovation work taking place - They were having renovation work completed so it wasn’t a particularly quiet or peaceful time to stay. The sound proofing of the rooms wasn’t great therefore it was quite noisy at times. The bed was very comfortable but the bathroom was very small. There was a lovely view from the room.
- Karen (10/5): -
- Dorothy (8/5): - Property is good and clean,and a bit busy on the entrance but the bellhops and the porters are really really friendly and helpful but the senior person who assisted us in the front desk is curt and non smiling The breakfast menu does not have many options at that time.
- Verified traveler (10/5): A great hotel for the price paid - The staff are very friendly. Various facilities are available for exercise (swimming pool, fitness club, driving range). The variety of food at the breakfast buffet is commensurate with the price paid. The rooms do not feel cramped. I was provided with a free minibar.
- sharon (6/5): - B
- Aoife (9/5): Lovely hotel in a nice area - Our room was very comfortable and spacious. Best hotel gym I have seen. The concierge was so kind and attentive. Very pleasant experience. I would avoid the casino. Very strange and uncomfortable experience. Some strange rules which made me feel like it was a way to rip off tourists.
- Greg (8/5): Very good -
- John (7/5): Good -
- Tun (10/5): Exceptional -
- Haidee (8/5): - Its central to the tourist spots. Friendly staff.buffet breakfast was good. Rooms are spacious.
- Paolo (8/5): Very good -
- Francesca (8/5): Very good -
- Kelica (3/5): Poor - Gym Uncomfortable bed, smell of cigarettes, construction going on and no warning of it. Couldn’t sleep well at all.
- MANOJKUMAR GOVINDLALJI (8/5): - While hotel is good the area is not recommended and it is far
- Andrew (10/5): - First time I say that this hotel, but I strongly recommend. Excellent location overlooking lake good breakfast excellent rooms. They even have a golf driving range and a pool. The spa service is also excellent
- MIGUEL (10/5): - really nice hotel , you can get a very good value for your money
- Jarrod (8/5): Very good -
- Miranda (8/5): Very good -
- Zoe (10/5): - Lovely position of the hotel overlooking West Lake. Amazing pool and great gym. Courteous staff especially the bell boy Alex. Servicing of the room very good too.
- prakash (10/5): - Swimming pool, Zym, Golf is amazong at this hotel. Also the breakfast and staffs are very respectful and helpful. Definately a class of hotel, will come back again.
- Janet (10/5): Exceptional -
- John Brandon (10/5): - Great hotel for the price. Nice quiet area, really nice amenities (pool, gym, golf range)
- Lois (9/5): Very relaxing stay - Facilities and location A bit far to walk to old quarters and others , but around the lake is good
- hildap758 (10/5): Brilliant Vietnamese welcome - My stay at the Hanoi Club was like visiting my second home after an absence of 17 years visiting Vietnam. The Hanoi Club has been upgraded since I lived here and was a Member and the service and attention given to me from the Doorman, the Porter, Front Desk, restaurant and Gym desk were nothing less than courteous and friendly as well as doing a great job to make my stay comfortable and a homecoming back to Hanoi. The staff, Front desk Manager Monica and Daisy organised a lot of little extras for me (Porter coming to get my bag at checkout, extra time to check out) and the 2 chambermaids on Floor 5, Loc and Thuy who’s humour was nice on Easter Day when I was away from my family. I hope to return soon.
- Patricia (9/5): Superb -
- Ronald (10/5): Friendly oasis in Hanoi - Stayed a number of times in recent years. Nice overall improvements to the property. Lots of facilities on site. Very nice restaurant and wide ranging menu selections. Staff is always super friendly and helpful. Good location encountered from airport into downtown and most of the attractions. Special note to golfers:excellent driving range facility!
- Jeremy (9/5): Superb -
- YOGESH (10/5): - Great staff and frendly service
- Slanty (10/5): Valued stay in Ho Tay area - The staff was extremely kind, especially one of the receptionists who allowed me to use the shower after checkout, considering my flight time. That was beyond my expectations. I would like to thank them again. Additionally, the breakfast was good, and the room was clean. I would love to stay here again if I'm in the area. The noise from the corridor could be heard through the door, but it was due to the guests' bad manners rather than the lack of soundproofing.
- okspurr (8/5): Nice hotel to sunbathe - Lovely quiet hotel to escape city life. Sunbathed in the day and got a taxi at night. This is one of the only hotels where you can actually sunbathe. Hence why I booked the hotel. The staff are very helpful and the rooms are very clean. Bizarre that there’s a glass window from the bathroom to the bedroom. Thankfully there is a blind that can be pulled down. The hotel would have had 5 stars but two things let the rating down. Firstly around the pool area it is never washed down. With the Smoggy area there is a film of silt on the tiles. Everyone had ground in dirty feet. Secondly, I think there should be a pool bar. On an evening to sit above the lake would be lovely. Theres too much unused area for Golfing. One night we returned at 10pm to sit and have a beer by the Lake. All the hotel was closed apart from the reception. Very dissapointing… Other than that the hotel would be 5 star. It is only £4 in a Grab taxi into the main city area.
- Michelle (2/5): - My entire washroom was flooded after taking a shower. I was promised city view and only got a view of the tennis court. My room looked nothing like the photos provided from the property, it felt like a scam.
- Brenda (8/5): Overall comfortable. Beds are big - Comfortable but a bit dated. Only compliant is the breakfast salad has lots of fruit flies and looks scary. The rest of the food is fine. Not sure why the flies attack the salad only, especially the green pepper and cucumber. Easily 10 flies resting on the pepper 😣
- Joanna (9/5): Superb -
- D1103OKisabelleh (8/5): Lovely - The Hanoi Club was a lovely hotel with big open rooms and great facilities. We moved here from another hotel in the heart of the old quarter as it was too crazy for us there. It’s about a 45 minute walk into the heart of the Old Quarter which we didn’t mind for a couple of days. The surrounding area near the lake is more local and less touristy and things are cheaper. The hotel staff were nice enough and the rooms were really lovely.
- Christopher (8/5): - Pretty solid property area around is a little rough, but it’s overall a great stay driving range
- Amenhotep (10/5): A wonderful, classy hotel - Clean, good location, courteous staff Everything was good
- Alexander (8/5): Good value. Four star comfort with a five star pool and gym - Excellent pool and gym right on the shore of West Lake. Good restaurant serving Asian and Western cuisine The breakfast buffet could have had more variety and freshness. At least they have a station where you can get eggs cooked to order. No fresh juice. The mattress was quite hard
- sydney (6/5): - The property was under construction with no elevator which made it difficult to get access to areas.Water leaking on the bathroom floor out of shower and from toilet. We had to move rooms as the room initially was so bad smelling. Gym, pool and buffet breakfast was very good.
- Christopher (8/5): - The staff members were excellent, the room was pretty good. No prior notice of ongoing elevator repair, so every morning walking to breakfast service meant walking outside in the rain. Not terrible, but wish there’d been a discount.
- Benjamin (8/5): - Everything was great, although, my “King” size mattress was actually just two single mattresses on king size frame. Otherwise the hotel is pretty awesome.
- dan (10/5): - We enjoyed our stay... The staff was super nice andv always helpful and smilling! Basically, for me, just 1 small drawback....that was the 5 am neighborhood rooster call every morning. My suggestion is that rooster is on the next evenings menu....haha!
- Ah (8/5): A good find near the Hanoi West Lake - Location, cosiness, friendly & helpful staff Relatively small room size
- Laurence (8/5): Good time in club Hanoi - Good facilities, good location Was expensive but I knew what I was booking
- clive (10/5): - great location in a quiet side street by the west lake. 15 minutes from old quarter on foot
- Marc (10/5): Exceptional -
- Hayley (9/5): Superb -
- Victoria (1/5): Bad - I needed to use a towel to clean some dirt. I’ve got 10 usd of charge for a small towel
- natashaAung (10/5): Great experience at The Hanoi Club! - The room was really clean, friendly people, good location with the lake and cute cafes nearby! The breakfast was great and you should try the pork ribs with rice for dinner! Our family really enjoyed the dish! Highly recommended!! Thank you!
- Aditya (10/5): - The property is near a lake which was the best thing. It has all the required amenities many advance facilities like game room, golf area and wide area pool near to the lake. The rooms are spacious and the breakfast was fulfilling. The staff were really helpful and kind. If you need a good property near the west lake in Vietnam, this is the place.
- Ken (10/5): - This hotel was a highlight of our time in Hanoi, it was beautiful and the staff was excellent. We would stay here again for sure.
- Bernie (9/5): EXCELLENT HOTEL IN HANOI - beautiful hotel next to the lake , with lovely restaurant and delightful pool all good
- Charles (4/5): - Cleaning Staff knocked on my door then entered at 7AM waking me up. Ridiculous.
- Vince (10/5): - Loved the property. Directly on the lake with a pool and driving range. The gym was one of the better hotel gyms ive ever come across. The sauna and jacuzzi were a huge plus. Bun Cha at the restaurant was to die for. Breakfast Buffett was pretty good, loved the espresso machine. Staff very attentive, great customer service! A bunch of Cafes within 5 minutes walking distance to the hotel. WIll definitely be back.
- Frances (8/5): Very good -
- Meg2008 (9/5): Superb -
- Meg2008 (9/5): Superb -
- INGO (10/5): - Good place to stay great breakfast Nice rooms few drinks in mini bar free
- Guy (10/5): - Très bien
- john (10/5): - All services are 5 stars rated, excellent facilities and services are great!
- Nahye (10/5): Exceptional -
- Timothy (10/5): - Nice hotel with lake front. Good breakfast and friendly staff.
- OnAir31635788162 (10/5): Travel Trip - The hotel is very good, the staff is enthusiastic, the rooms are clean, especially the swimming pool is very beautiful, the scenery is also wonderful, I really like it, the room is very airy, the bed is clean, the hotel is near West Lake so it's quite romantic
- Stanislav (9/5): Superb - Clean room, comfortable bed, friendly staff, quiet during the night. The breakfast was okay, not bad, but also nothing special. What I liked less was the request to pay for the entire stay during the check-in. As a rule, in other hotels I pay during the checkout. At the end we agreed that certain amount will be just blocked on my credit card at check-in day, so the payment was done yet at the end of my stay. All in all, a small episode, which didn't affect the overall positive impression.
- Harsha (8/5): It was good - Comfortable room. Staff is good. Not many options for Indian food
- Kiev (10/5): Exceptional -
- Vincent (8/5): Very good - Nice getaway from the busy old town. Great pool
Photos
