Hotel Presidente Macau
Location: 355 Avenida da Amizade, Macau, mo
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Convenient Location
Only a 15-minute walk from Macau World Trade Centre & Macau Fisherman's Wharf, and local casinos within a 5-minute walk.
Easy Access to Transport
5-minute drive from Macau Ferry Terminal and a 10-minute drive from Macau Airport. Attractions like Ruins of St. Paul's and Macau Museum are within a 10-minute drive.
Comfortable Accommodation
Air-conditioned rooms with TV, work desk, and private bathroom. Options for both smoking and non-smoking rooms.
Book your stay at Hotel Presidente Macau now for a delightful experience!
Important Information
Please note that the swimming pool will be closed until further notice.
Renovation work is done from 09:00 to 19:00 daily on the property. We apologize for any inconvenience caused.Swimming pool: Closed from Fri, Dec 26, 2025 until Thu, Dec 31, 2026
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Ironing service
- Packed lunches
- Currency exchange
- Concierge service
- Coffee Shop on site
- Fruits
- Fire extinguishers
- Invoice provided
- Smoke alarms
- CCTV outside property
- 24-hour security
- Security alarm
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Internet access
- Housekeeping on request
- Wine release events
- Indoor/outdoor pool
- Swimming nearby
Rooms Available
-
Executive Room, 1 King Bed
1 King Bed
560 sq feet
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, slippers, and towels
Practical - Desk and phone
Comfort - Air conditioning
Need to Know - No housekeeping, bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Room service (24 hours)
- Free WiFi
- Smoking and Non-Smoking
- No housekeeping
- Bed sheets not available
-
Standard Room
1 Double Bed OR 2 Twin Beds
269 sq feet
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Bathroom - Shower, slippers, and towels
Practical - Desk and phone
Comfort - Air conditioning
Need to Know - No housekeeping, bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Slippers
- Bottle of water
- Room service (24 hours)
- Free WiFi
- Smoking and Non-Smoking
- No housekeeping
- Bed sheets not available
-
Superior Twin Room
This twin/double room features air conditioning, a TV and a private bathroom.
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key card access
-
Superior Double Room
Featuring free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. The double room features air conditioning, a wardrobe, an electric kettle, a carpeted floor, as well as a TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key card access
-
Deluxe Room
The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This double room has an electric kettle, a carpeted floor and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key card access
Guest Reviews
- My Linh (6/5): Convenient spots to go to different casinos with shuttle buses - .We would like a buffet breakfast free of charge There was No facility to hold your hands when you walk outside the premises. It is steep and easy to fall down especially when you walk with the luggages, especially for the elderly.
- Kit Ping (10/5): 十分滿分 - 位置非常方便,鄰近多間大型賭場酒店,步行至議事亭大三巴等觀光點也只需十多分鐘路程,房間清潔舒適,職員友善,非常滿意,下次再來!
- Zhengjie (6/5): 普通 - 地點 不乾淨
- James (9/5): -
- YAOTSE (9/5): Tout etait parfait ,nuit paisible et la vue o 19eme etait super - La proprieté et l’acceuille J’ai demander qu’on m’imprime juste 1 document d’une page et c’est NoN
- claudio (7/5): -
- Daniel (8/5): Great location - Location Breakfast not included
- Tahir (3/5): -
- Georgy (7/5): Вполне достойное место для остановки. - Месторасположение очень удачное, особенно оценят любители казино.
Отель большой, но уже требует косметического ремонта.
Интернет не нормальный.
В номерах чисто.
Персонал вежливый. Матрасы жесткие.
- Georgy (8/5): В целом отель чистый и приятный, но немного «уставший», что заметно в деталях - Местоположение оптимально отличное.
Номера просторные.
Персонал очень приветливый.
В целом в отеле чисто и без посторонних запахов. Матрас жестковат, как и подушки.
- zainelabedin (10/5): - Good hotel, friendly staff, location amazing
- Yoshihiro (8/5): - almost food in macau i don'teat enagh bet is good
- 41jos_manuela (4/5): Nice location, pleasant personal, no English , nightmare breakfast - Hotel that has seen better days, no upgrade, no one spoke English and those who did spoke broken English.
Room WC with no bidet which mean everything you go to the loo you have to undress to wash unless you don’t.
The worst breakfast I had in a hotel in all my life.
- Jason (4/5): - Room smelt like smoke even though we were on a non- smoking floor. Room felt stale.
- Chuen Yuen (8/5): - Quite Good for all
- Dulatre (1/5): Bad -
- SIO LONG (8/5): - 酒店情況一般 價錢合理
周邊多食市店 賭場
吃喝玩樂都算方便
- Ka man (2/5): - 冲凉無熱水,房間有味道,電視機古老,搖控壞咗
- Verified traveler (4/5): - 予約時のエクスペディア表示時に朝食ビュッフェの表示があったので予約しました(我が家の旅行において朝食ビュッフェが大きな楽しみの一つ)。しかし朝食ビュッフェはなく、アラカルトの食事でした。ホテル内を探しましたが、他にレストランはなく、このホテルの朝食は全てアラカルトのように思われます。ホテルの問題ではなく、エクスペディアの確認漏れおよび表示間違いではないでしょうか?返金いただきたい思いです。
- Chi Wai (8/5): 在酒店大堂未能取得房間 - 1 在澳門外港碼頭找不到專屬總統酒店的專車前往酒店 ,要乘坐 附近酒店的穿梭巴士前往酒店。
2 因為登記姓名同身份證姓名有出入 ,去到酒店取房的時候 , 出了問題 ,最初未能夠成功取得房間。
要致電貴公司的服務員協助解決。
電話服務員態度友善, 很快幫我解決了問題。
- Verified traveler (2/5): - 냄새남. 쩐내 작렬. 정댜다시는안감. 조식은 딱 그정도이며 온도조절안되서 추워죽음.....................................
- Lin Lin (8/5): Regular stay - location - Have been staying in this hotel for its location. Hotel looks a bit dated but overall the cleanliness standard is maintained.
- Takuji (6/5): - 部屋は広くて快適だが、朝食が品数も少なく物足りない。ロケーションはいい。
- eunhye (6/5): 좋네용 - 위치가 좋습니다.
- JUNGSOO (10/5): 만족 - 만족스러웠다
- Enrico (8/5): Hotel vecchio stile - L'hotel e' tipo quelli che si vedono nei film di in po' di anni fa.
Quando sono andato a fare check-in il personale non e' che sapesse benissimo l'inglese ma comunque e' stato molto gentile. La camera era spaziosa anche se pareva vecchiotta. La colazione mi ha deluso: e' stata a buffet il primo giorno e c'era poca scelta ed i giorni successivi c'era il menu.
C'e' anche il casino' attaccato ma non ne ho fatto uso, e' a 2 minuti di cammino dalla stazione dei bus.
- Verified traveler (2/5): - 호텔 모든곳에 에어컨 찌든내가 진동을 함.
조식은 한국의 분식집보다 못하며 객실안에는 냉장고는 물론이고 생수도 없슴.
한국의 4만원짜리 모텔보다 못함.
누구던 가지마셈~~
- TOMOKO (2/5): 立地は良い。 - 安かろう悪かろうです。値段が安いから、こんなものだと思います。
ただ立地は良いですね! 寝るだけと思えば我慢できるでしょう。
部屋が古臭い?埃臭がします。
- Verified traveler (8/5): 安く上げたい人にオススメです。 - 目の前に主流な大きなホテルがあり、そこから無料シャトルバスであちこちに行けるので便利でした。朝食は普通のアメリカンブレークファーストであまりビュッフェのチョイスがないのが残念でした。大人2人、子供1人で利用しましたが子供分の朝食券が付いていないので40ドル(500〜600円)支払わないといけません。
部屋は豪華で申し分ありませんでした。格安旅行を計画している方にはちょうど良いと思います。
- Verified traveler (6/5): - 中国人旅行者向けのホテルのようでした。
フロントも英語での対応が苦手のようでした。
朝食もイマイチであり、積極的な営業は行っていませんでした。
- Christine (8/5): Average hotel. - Room was very clean and comfortable. Front desk staff was welcoming and professional. However, floor service staff could use more training in greeting guests and politeness. Buffet breakfast was also disappointing.
- Verified traveler (6/5): 立地最高 - 一人で宿泊しました。近辺の高級ホテルと比較しなければ全く問題ありません。寝るだけならここで十分だと思います。朝食もついて立地が最高に良いです。
- Verified traveler (10/5): - I asked for a non-smoking room and was given one smelled of cigarette. I supposed they do not do a good job policing travelers and making sure they understand that non-smoking means 'Non-smoking'. My room did not have a safe and I had to use the one at the receptionist. The free wi-fi in the room is off-and-on at best but worked fine in the lobby. Breakfast in the 4th floor was a little crowded at times because of the tours visiting from mainland China. Otherwise the location is hard to beat, right in the center of action, walking distance to casinos, historical sites, churches, museums and even the ferry terminal.
- WAH (8/5): - 在春節期間入住,性價比高,房間及浴室的裝修不錯,餐廳提供的早餐,種類太少,可嘗試大堂提供的一份美式早餐,較為精美。勝在位置方便,酒店沒有專車接送,可坐星際酒店車,就在對面。
- chin (6/5): 早走,未知退房是否可以延遲。 - 太舊了,好像沒裝修過,電視還是我很多年前住過的盒子電視機
- Tony (8/5): Not bad - The hotel room was clean and tidy; staff are friendly; breakfast buffet which taste okay; close to shuttle bus nearby. Overall, I would not say it is too bad
- MINJU (6/5): - 룸에 쿰쿰한 냄새가 엄청 많이나고 옆 방에서 담배피면 담배 냄세가 다 들어옵니다. 그리고 실내화가 없어서 씻고 나오기가 불편해요.
- Verified traveler (6/5): - There got street girl following me into the lift. Security is needed much to block this kind of happening.
- Elena (8/5): Общее приятное впечатление. - Приятное впечатление. Отличное расположение в центре. Быстрое оформление с учетом пожеланий по этажу, комнате для некурящих, виду из окна. Номер удобный.Персонал услужливый и внимательный, все просьбы были быстро исполнены. Завтрак приносит официант по меню, которое включает 2 яйца, 2 сосиски, 2 булочки, масло, джем, чашка чая или кофе, сок. Завтрак меня вполне устроил.Учитывая цену, отель хороший.
- Verified traveler (8/5): Good location. - Not too far to walk to Senado Square and other places of interest. Also easy to reach from airport. Comfortable stay.
- JOSE BORIA (8/5): - Great hotel. Good location. Few employees were not customer oriented, to assist in getting transportation or city sightseeing information.
- KIM WAH PETER (6/5): - 1 房間燈光不夠,昏昏暗暗,可考慮改 LED 燈泡。
2 早餐,不夠熱,種類少,太多精製肉,只得麥片。可考慮加入粥,蒸點心蒸包等。
- Globetrotter (2/5): Choose a different hotel - Virtually everything about this hotel was bad.
- smoking on non-smoking floors
- old, dilapidated décor
- mildew smell in the room
- cracked mirror in the bathroom
- 20 year old television that barely worked
- staff not very helpful; couldn't even call a taxi for us
- breakfast was mediocre
There are many other great alternatives.
- fumiaki (2/5): WIFIは問題 朝飯はまあまあ 場所は便利 値段もまあまあ - 朝食goodパン、春巻きはまあまあ
WIFI弱いのか一部証券会社と連絡が取れなかったのは問題、今後は使えない
部屋からの景色(ウイーンホテル側)は良い
風呂の水が捨てれず翌日の処理に、寒い
- jeffreyhunt (2/5): Lousy hotwl - I should have read the TripAdvisor reviews before I booked this hotel. Virtually everything about it was bad.
Our room was supposed to be smoke free but the smell of smoke permeated the elevator, hallway, and our room.
The carpet was so old and smelly that my throat was sore in the morning when I woke up. Also, it was badly stained to the point that we wouldn't walk on the carpet in bare feet.
The decor was horribly out of date, the mirror in the bathroom was cracked, and the TV was probably 20 years old.
The mattress was like sleeping on a piece of wood. Very uncomfortable.
And the breakfast was of a very bad quality, and selection was weak. You would be better off going to a nearby hotel to eat.
Also, it is clear that most of the action has moved to Cotai. The casinos near the hotel were empty to the point we wondered how they could survive. We took the shuttle over to Cotai and the hotels are nicer and there are a lot more people.
I strongly advise staying away from this hotel.
- Verified traveler (2/5): カビ臭いホテルでおすすめしません。 - まず、フロントの対応は雑で、いやいや仕事をしている風だった。ホテル自体もカビ臭く、部屋はさらにカビ臭さと湿気に気分が滅入る。朝食はワーストワン。朝から揚げ物はない。中国の方と思われる団体客が多く、すぐ食堂を出てきたが。カジノの中心エリアにあり、世界遺産群にもそれほど遠くなく、場所は悪くなかった。wifiは普通に部屋で使えたが、今時ブラウン管のテレビはないだろう。二度と泊まりたくないホテル。
- Karen (6/5): 設施頗舊 - 有歷史的酒店,外觀尚可,設施用品要改善,員工質素要改進訓練,食物理想,。
處理入住手續要先進些,房間燈光不足,電腦用具不足。
管房員工友善!
- Verified traveler (10/5): 老牌5 星酒店~ - 酒店比較舊,但內部整齊及整潔,床舖舒適。酒店地理位置又方便,四通八達,但半小時一班來往碼頭的車則比較梳落。性價比5星星。
- Hsien-Wen (8/5): - 入住21F視野很好(有海景),面向星際、永利,還看得到旅遊塔。交通便利、服務還ok。客房服務-餐點不錯吃份量很大。
設備較舊、隔音不佳、早餐不優、吹風機風量太小。
- jbscram (2/5): It was extremely disappointing - I went to Macau for a weekend. While the hotel's location is good, that is about it. The bed was comfortable and the bathroom is fine, but the carpet had a large stain on it and the desk was impossibly small to use. There was a definite lack of electrical outlets that were accessible as well. However, those are all moderately minor inconveniences that are not necessarily deal breakers for me. I went to the restaurant and after waiting for about 20 minutes, left. Then I thought I would go to the bar. It didn't look like anyone was working there. The front staff (with one exception, and I wish I could have gotten her name) was very unprofessional. When I would ask for directions or the best way to get to a place, I felt like I was distracting them. The biggest problem I had was the bill. I had paid the bill in advance through a booking site. They insisted on charging me again. Then when I produced from my phone app, proof that I am already being booked for the stay, it was one story after another. I asked to speak to a manager. The person left for a moment came back and said that there was no manager on duty. Then the story was that it would take 2 weeks for my deposit to be refunded. Then it was I was going to be charged. After 20 minutes or so, I directly told them that they can do what they want because I was going to simply have my bank cancel the charges. So now I am still checking my credit card every day to make sure that I am not being double charged by them. It was more aggravation and dealing with incompetence than what was needed. Under no circumstance, will I ever stay at this hotel again.
- qing (10/5): - 总体不错,就是WIFI信号较弱
- gwi yoeng (6/5): - 처음에는 많이 실망했는데 나중에 불편함을 얘기하니까 다른 방을 바꿔줬습니다 그 룸은 매우 만족했습니다.
- SandsCoin (8/5): Good hotel in the Macau peninsula - The rooms are tidy and comfortable, it is much better than I expected. Its location is extremely convenient, you can either walk across the Amizade Road from Starworld or walk for just 3-5 minutes from the Lisboa. The hotel staffs are nice.
- Eddie (8/5): - 地區市中心交通方便, 如果冇乜要求的這間酒店還算ok
- Ethan (8/5): Hotel with history - The overall experience is pretty good. It's in a convenient location near the city centre. The room was clean. However if there were more lights to the room it would be more comfortable.
- 776lawrencek (4/5): Hotel not up to standard - The hotel location and rooms are OK.
However the staff at the front desk are unprofessional, incompetent, impolite and unacceptable. Three months ago, I have reserved a non-smoking Superior Double Room with double bed. Upon at check-in, they have informed me that they have only reserved a standard double, moreover they could only offer me either non-smoking stand room with two single beds or a standard smoking room with double bed. They are so rigid and the service is unacceptable. At the end, I have paid the Superior Room rate but stayed in a Standard Smoking Room with a double bed.
They have asked for a deposit of HK$500 in cash, while having dinner at the Chinese restaurant, I have spent around HK$480. The funny thing was that I could not sign the bill even though I was the guest of the hotel. Their explanation was that my deposit is not enough ?! This is ridiculous and unbearable. This hotel doesn't deserve to bear 4 stars.
- jacky (2/5): - 以前は高級なホテルであったのかもしれません。しかしリフォームなどを施していないようで、かなり汚れや染みが目立ち、陰湿な雰囲気を漂わせているホテルです。
日本人ふくめ外国人にはお勧めしません。一部でホテルの評価が高いのは中国本土の観光客さんからの評価と思います。
- Verified traveler (8/5): 立地条件が良い - マカオ本島に用事があるなら、かなり優先的に選択肢に入れたいホテル。何かと便利な立地条件により、快適に滞在できます。
- Janice (8/5): near the center of Macau - nice hotel with good location, the staff provide good service and the facilities is enough.
- Verified traveler (6/5): - Was expecting a buffet breakfast
- Rahman (8/5): Presidente hotel good and bad - Area are good for casino hopping as the hotelnare really near to thise big game casino.the hotel have its own in house casino. But the table is limited.
The hotel should change their hotel appreance as the hotel looks good frim outside . But inside the room it looks really old. Should do something about the mold smell inside the room and also the corridor. Location wise is ok for those casino hopping gambler. Quite near to the outer macau harbour. Near to st paul ruins if u know how to walk around.
Breakfast is good for the chinese restaurant . But not for western one.
- fumiaki (4/5): - 客の評価で、コーヒー、パンの追加ありとあったがなし!
3日は種類の少ないバイキング・・・アメリカンBFのほうが良かった
冷房(空調)で寒い
- Verified traveler (4/5): Worst hotel - Worst toilet! Very dirty! Hotel employee doesn't know how to speak english, worst they also dont understand english! Location is far from san malo. The hotel doesnt have free shuttle.. i was so upset, i book 2 rooms 1 room for 3 pax (3 beds) and the other one is for couple, but unfortunately they gave us both rooms twin beds. Without even explaining to us the reason! As per breakfast they say its buffet but on our second day in hotel they serve us plated breakfast!
- gehad (2/5): Hotel macauvenia - Will never stay there ... horror hotel ... everything was old and broken on the room
Wifi didn't work except in bathroom
Towels were old and even torn ...
Room smelled
- Verified traveler (6/5): 가격 대비 나쁘지 않은 호텔 - 가격 대비 나쁘지 않은 호텔이었습니다. 객실 내와 침구가 눅눅한 느낌이 들어 기분이 좋지 않았습니다. 조식은 간단한 메뉴로 제공되지만 음식의 맛은 괜찮은 편입니다. 호텔 위치가 인근 유명 카지노와 가까워 좋았습니다.
- 王子 (6/5): アクティビティに至便なホテル - 近隣にリスボアやウィンもあり、マカオ半島の中心的なロケーション。全体的に可もなく不可もなくといった印象です。唯一評価を下げざるを得なかったのは、ユニットバスの排水口の栓が故障しており、奥に溜まっていた毛髪などが上がってきた事。普段は見える範囲では無いですが、修理交換は済ませておいて欲しかったですね。
今回は朝食が料金に含まれていましたが、喫茶店のモーニングみたいなセットメニューだったので、時間に余裕のある方はホテル周辺に24時間営業の飲食店がありますので、そちらをお薦めします。
- Juiyuan (6/5): 位置方便 附近有永利 美高梅 星際酒店的免費巴士可搭乘 - 位置方便 但附近感覺龍蛇混雜
- ANDY TUNG SING (4/5): - 電視舊,熱水煲壞
- dib_dey (6/5): Location good - Macau is divided into Cotai island and Macau peninsula. Cotai has all newly build extravagant hotels like Venetian, Galaxy, Parisian etc. We stayed in presidente which is centrally located in Macau peninsula. Close to ruins of saint Paul and other local historic places. Hotel is comparably cheap but has smoky smell in non smoking floor also. You can take free shuttle opposite the hotel to visit Cotai hotels for free.
- capsicum0620 (2/5): A disaster. Avoid, avoid, avoid - The Front desk staff at this hotel is one of the most hostile and incompetent of its kind across SE Asia. Obviously, the "Organisation"that runs this dump has very little to do with hospitality management.
Rooms are beyond their time: the TV must have transmitted Armstrong's first steps on the moon, the tub drain was stuck etc etc...
Avoiiiiiid
- teopag (8/5): Good location - Location is good.
We booked two rooms and two neighbouring rooms were arranged for us which appeared to be very convenient for family members.
Although facilities are relatively old, the hotel is clean and comfortable for us.
My mobile phone was left in the room and realised of it right after check out, i was assisted by the staffs to find my phone in the room.
- Daniella555 (4/5): Old hotel - The hotels location is its only benefit. Old hotel, rooms are dirty and smell of smoke and food. would not recommend it to anyone. Stayed one night on passing and will never come back. There are a lot of new and wonderful gotels in Macau.
- Verified traveler (6/5): 価格相応 - シーツ、タオルなどは交換してくれますが、フロアの清掃は毎日してはいない感じでした。
予想していたよりは、静かなホテルでした。
- Verified traveler (4/5): カジノが近い - 宿泊するだけでの利用でしたが、特に問題ありませんでした。
- SUSAN OW S.C (10/5): - Non-smoking room should be free of cigarettes smell so that our stay would be more pleasant. We had to tolerate the smell throughout our stay.
- Dex (6/5): Hotel Presidente 2N stay - The street-walkers were gathering outside the main entrance. I had to enter the hotel by the side entrance to avoid these people in the early morning around 4am. The non-smoking room has strong cigarette smell. The wireless wi-fi is strong only near the door; it was weak nearer to the study table/window.
- Hiroyoshi (6/5): 前回よりは良くなっていたホテル - 久し振りに滞在しました。
以前、カフェで朝食をとってる最中に掃除を始めたり、ベルボーイやウェイターが勤務中にスマホをいじってたりなど対応ははっきり言って良くなかったのですが、今回は朝食付きで安かったので宿泊しました。
朝食の時に、以前はコーヒー、パン、などのおかわりは出来ませんでしたが、今回はウェイターから色々おかわりはどうかと聞いてきました。
しませんでしたが、サービスが少し向上したのかも。
部屋の風呂の栓が甘く、足で抑えながら入浴しました。
- Horace (4/5): - Requested double bed but offered 2 single bed
Restaurant service is poor with no credit card payment for paying bills
Room service is good and room size are quite large
- Kevin (4/5): 2 star motel - This hotel has had its day. It is not for the north American. The hotel stinks of mold and smoke. Only 2 floors are none smoking which means it's a smoking hotel. Hookers in the lobby every night. And the rooms are cold. No heat. The only good thing is the location and the view. The beds are worn and need to be replaced. I would not go back. I spent 4 days what a regret. Go pay the extra and stay at the new hotels.
- tomwilson29 (2/5): Dreadful - The attitude of the staff and manager in this hotel is appalling. As 3 backpackers we arrived to book a room and were told by the manager that there were no vacancies. We went along the road to a travel agency who then booked us in for a good price. It was 3pm and the manager then still refused us a room until 5pm which for a hotel in Macau is shocking as the normal check in time is 2pm.
The room in all fairness was very clean and tidy when we finally got in there.
In hotels that we have been in all over Asia when it is time to check out (12pm) you normally receive a phone call or knock at the door to ask if you are staying or checking out. Unfortunately for us we were asleep until 3pm which is when the phone rang demanding that we leave the hotel or we would be taken off the premises as we should have checked out. For a hotel in Macau this was unacceptable behaviour, as when we stayed in the MGM on a previous visit they woke us up with a polite knock on the door as most decent hotels do around the check out time.
We were then charged our deposit for the room and ordered to pay another nights fee even though we were not staying that night. The manager was on his way out of the hotel when he approached us off-duty shouting in the lobby that we would never get our deposit back and threatened to phone the police unless we did not pay the nights fee. This was despicable behaviour from a manager of a hotel and we plain right refused to pay the next nights fee due to the incompetence of himself and his staff.
When we told him that we would be taking this further he told us that we did not have to pay for the extra night and that he would only take the deposit off us. This was still not good enough but as he was in such a hurry he stormed out of the hotel and was smoking a cigarette outside. We did not get our deposit back
We later saw the 'manager' in a club where he told the bouncers to remove us from the premises even though we were just there having a good time and did not go near him. This was when we knew he definitely had it in for us.
We hope that nobody goes to this hotel in the future and that the manager is disciplined accordingly. When i e-mailed the hotel about this situation i received no reply, which shows how they treat their guests.
If I could give the hotel a zero i would have due to the arrogance and incompetence of the manager.
- nesyachaa (8/5): A GOOD LOCATION IN OLD MACAU - Location is very good, just a minute walking to Wynn shopping mall you can enjoy the Golden Dragon and Golden Tree rising in the lobby at certain time and at night, you can see the beautiful dancing fountain. This hotel has an own casino but you only need less then 5 min walking to Lisboa Casino, the oldest casino at macau. The room was spacious completed with an orthopedic bed. I love the blanket! You will have your body well at your wake up. Breakfast is so so, the staff can speak english as well.
- Verified traveler (8/5): - apart from a few prostitutes patrolling the entrances at dusk location is in heart of casinos
- santosh (4/5): Very average, would not recommend - Staff very unfriendly. The breakfast not suitable for anyone except asians. My pillows in the room had stains. Overall a bad experience and would not return back.
- Verified traveler (6/5): hotel on the main - my room has a nice view to the Wynn casino hotel and the coast. nice view up on the 21 st floor. however, since it is a smoking floor, the room was smoke filled and the windows were sealed.
- Henry (6/5): nice hotel to stay - near to everywhere
- Verified traveler (6/5): - Other than location, just an average hotel. Unfriendly staff, breakfast was pathetic, no choice. No pool, not any facility for guests.
- Verified traveler (10/5): Bad gone good - Well, when we checked in, the room given us was a smoking room with queen size bed, however, my request when I made the reservation about 5 months ago was a non smoking room with king size bed. The hotel staff was very friendly and accommodate us to suite level which was nice and next day, they found our room that was non smoking and king size bed. A bad going experience was immediately changed to a good experience by the hotel staff
- nag (6/5): Nicr - Nice.
Close to big casino like Wynn
It is close to massage center
- bloodbubble (6/5): Avoid if you can - Stayed here for one night on a whirlwind business trip. The hotel is reallyrun down, furniture in the room are all overdue to be replaced. The bathroom in my room smelled really bad. The walls are also really thin so you can literally hear the people living above and next to you. Location wise it is nearby adjacent casinos Wynn, Starworld, MGM, surrounded by a number of pawn shops. Not much to do nearby unless you're here just here for the casinos
- Roaming2011 (6/5): Rather rundown but OK for a night or two - Hotels in Macau are much more expensive than in Mainland China in terms of what you get for the money. Presidente was reasonably priced but it really needs to have a facelift. I arrived at 1.00 pm but was not able to check in until 2.00 even though I explained that I did not need to go to the room immediately. At two, a queue started to build up as many others were in the same position. The bedroom was rather dingy but the bed was comfortable. There was a very old television but the wifi was fine. I was in Macau to sightsee rather than gamble and the hotel is in a good spot to start exploring on foot.
- Verified traveler (2/5): Hookers are here - The hookers are all over the place.
The bathroom is not clean.
The noise from the corridor csn get into the room.
- Poh Khim (8/5): Good Hotel - this is the 7th time we are staying in the hotel. location is good.
- Poh Khim (8/5): Good location - Centrally located, opposite Wynn and Starwold hotels. Accessible to many landmarks
- David (4/5): Escape - I've booked and paid for 3 nights but finally stayed only 1 night.
Bed is extra hard.
Breakfast is the worst i have ever experience in a hotel. Only a coffee with two pieces of bread.
Working ladies in the lobby if you see what kind of lady i mean
Employee not kind at all since they doesn't care any customer.
Save your money and don't select that hotel
- David_Shanghai_China (4/5): Book 3 nights stay one - I have booked three nights and stay only one even if I paied for three nights.
Breakfast is the worst I have ever experienced in a hotel.
Only a coffee with a piece of bread.
Bed really too hard.
Old fashion TV.
Prostitute working in the lobby.
Overall not recommended
- Edwin (4/5): I dont think i will come back to stay again - It was too expensive for this kind of consition
- Verified traveler (8/5): Hotel at the right place - The hotel was much better than we expected. It is at walking distance to Wynn, Star Hotel, MGM and Lisboa. Even the historical area is at a descent walking distance. Though the hotel has a pick up & drop offcoach every hour, we jumped on the Wynn pick up coach to reach the hotel. We had requested for an early room as we arrived in the morning, but we had to wait till 2.00 pm. We left our luggage at the lobby and went out for a stroll nearby.
The free breakfast is simple but ample. It is served as per order, consisting of croissant/bread, egg, sausage/ham, tea/coffee & juice. The lobby is full of hookers after sun set, but they mind their own business.
Best thing about the hotel is its location, there are hundreds of toursist at the nearby casino even at 2 in the morning, making it a lively place. Moreover, we were able to see the Wynn water show from our hotel room. There are many eating joints around, mostly chinese. Being centrally located, we did most of our sight seeing on foot.
- TianChad_com (6/5): Looks antique, smoky, but good location to stay in Macau - Our room has a Queen-size bed, old school CRT TV, small fridge, water kettle, hair-dryer and all other basic amenities that you need in a hotel room. I like the shower because it has constant hot water and the mirror has anti-fog function. Just that the first time we enter our room we feel that the room is a little dim and we can't find additional lights to brighten it up. Since the power plug is the same in Malaysia, you can charge your phone and camera with ease. There are plenty of power plug around the room. You can use the free wifi inside the room too. Wifi signal is not strong but good enough for surfing.
There are two available choices to have your breakfast in President Hotel (Macau). You can choose either to have Western Breakfast set at the lobby or go to 4th floor for lousy buffet breakfast. All I can say is you can just book this place to stay overnight excluding breakfast. You can just go to the Cafe e Nata Margaret's Egg Tart Shop nearby for breakfast with good egg tart and milk tea. I still remember the boss was very polite to all customer.
Read more with a video review of the room: http://www.tianchad.com/2014/08/review-hotel-presidente-macau-timelapse.html
- lone yindu (4/5): Not worth staying - When we checked in we asked for the best room and city view was fine. But inside room ashes everywhere even in plant pots. Room was not big and no scissors available when we ask for it. Also when asked for I phone charger, no one paid attention. When we said we want to cancel the reservation, they were willing but no refund be made. Breakfast on the morning with oily spring rolls and cold French toast. Pathetic stay
- Alex (8/5): Excellent location at the right price - It was a quiet stay although I was at the center of the city.
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