CityInn Hotel Taipei Station Branch III
Location: No. 77, Chang An West Road, Taipei, tw
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Vibrant Design Collaboration
Experience the vibrant and stylish design collaborations with Quiksilver at CityInn Hotel Taipei Station Branch III. The bright orange, lime green, and white decor will uplift your mood during your stay.
Convenient Location
Located just a 5-minute walk from Taipei Main Station, CityInn Hotel III offers easy access to popular attractions such as Q-SQUARE and The Museum of Contemporary Art (MOCA), Taipei. Explore the city with ease and immerse yourself in the local culture.
Modern Amenities
Enjoy modern conveniences in the air-conditioned rooms, including free Wi-Fi, a 32-inch flat-screen TV, and a designer work chair. The 24-hour shared kitchenette area allows guests to prepare snacks anytime. Plus, take advantage of complimentary laundry facilities and daily newspapers.
Book your stay at CityInn Hotel Taipei Station Branch III for a vibrant and convenient experience in Taipei!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Currency exchange
- Non-smoking throughout
- Shared lounge/TV area
- Shuttle service (additional charge)
- Shared kitchen
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- CCTV outside property
- Process in place to check health of guests
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Family Room
Large air-conditioned room features a 42-inch flat-screen TV, fridge and free internet. Free snacks, bottled water and tea packets are also provided. Can sleep up to 4 guests.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Standard Double Room - No Window
Air-conditioned room features a 32-inch flat-screen TV and free internet. Free snacks, bottled water and tea packets are also provided. Please note that all room for this room type does not have window.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Elite Double Room
Large air-conditioned room features a 42-inch flat-screen TV, fridge and free internet. Free snacks, bottled water and tea packets are also provided.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Adjoining Rooms - Two Double Rooms
The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a bidet. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Deluxe Twin (washlet toilet)
2 Twin Beds
205 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LED TV with digital channels
Food & Drink - Refrigerator, free minibar items, electric kettle, and shared/communal kitchen access
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, a toilet with electronic bidet, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Room service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- No cribs (infant beds)
- Separate bedroom
- Shared/communal kitchen access
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Elite Twin Room
Large air-conditioned room features 2 single beds, a 42-inch flat-screen TV and free internet. Free snacks, bottled water and tea packets are also provided.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Standard Double Room
The double room includes a private bathroom, well-fitted with a shower, a bidet, a hairdryer and slippers. This double room has air conditioning, a tea and coffee maker, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Deluxe Double Room, 1 Double Bed (washlet toilet)
1 Double Bed
205 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LED TV with digital channels
Food & Drink - Refrigerator, free minibar items, electric kettle, and shared/communal kitchen access
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, a toilet with electronic bidet, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Room service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- No cribs (infant beds)
- Separate bedroom
- Shared/communal kitchen access
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Comfort Double Room, 1 Double Bed
1 Double Bed
161 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LED TV with digital channels
Food & Drink - Refrigerator, free minibar items, electric kettle, and shared/communal kitchen access
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, a toilet with electronic bidet, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Room service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- No cribs (infant beds)
- Separate bedroom
- Shared/communal kitchen access
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Mathias (10/5): - Very good location, right next to Taipei Main station. Staff was so welcoming and friendly, rooms were modern and well equipped. They offer free coffee, laundry and even ramen on the evening. Would 100% stay there again
- Abel (10/5): Fantastic and would recommend! - The staff were excellent! They alone made the hotel worth it. The self serve laundry was very convenient, and the tea and noodles were very much appreciated. It is a short walk to the Taipei main station mrt. Bed was a little hard.
- Jessie (9/5): -
- Ikue (8/5): -
- Mrs Mayura (8/5): -
- Suzi (7/5): - It is good for a short stay because is near Taipei Main Station Rooms are quite small, but for one or 2 nights is enough
- 夜咬 (10/5): -
- Chun Chi (8/5): 住宿地點方便 - 地點方便 隔音
- 嘉璇 (9/5): -
- Yuki (9/5): -
- L9587CJbryana (10/5): Amazing stay and experience - We had a truly wonderful stay at this hotel in Taipei. The staff went above and beyond to help us with everything we needed, making our trip very comfortable and memorable. What made our stay extra special was the surprise party they helped arrange for our mother’s birthday and Mother’s Day celebration. It was such a thoughtful and heartwarming experience that our family will never forget. Special thanks to Sam and Debby for their excellent service and very kind attitude. They were always approachable, cheerful, and genuinely caring. Sam even personally helped us with our laundry, which we truly appreciated after a long trip. We received a letter from them before we depart which made us more happy. Thank you to the whole team for making us feel so welcome and cared for. We highly recommend this hotel to anyone visiting Taipei and would gladly stay here again!
- 983xingl (10/5): Sam and Debby - Sam and Debby were very helpful staff which catered to our needs. Their excellent services were beyond their call of duties.
- Voyager48478176419 (10/5): Wonderful Experience! - The hotel is well located as it is very close to the Taipei Main Station, which allows for convenience to reach any parts of Taipei. Other than that, the staff (particularly Sam) is very friendly and helpful in sharing tips and assistance for our day-trips to Jiufen, Shifen and Tamsui. I will definitely recommend this hotel!
- Joi (9/5): -
- Sujata (10/5): Satisfactory and great value for money. - Everything was nice. Room, staff, pantry and snacks, amenities. Great location. In the branch 2 I found the room was a little bit better I guess. The rooms were not very soundproof, but did not face much issue
- 俊維 (8/5): -
- jennylJ4271DL (10/5): Nice , Friendly ,convenient to everything specially 6 minutes walking to Taipei main station , free laundry machine - Very nice counter services specially Sam and Debby . Sam recommended good foods stores, Debby care for my laundry while we were sleep at midnight. Very appreciated CityInn Hotel Taipei Station Branch III for our stay in Taipei 6 days .
- yo (8/5): -
- Zhang (8/5): -
- Sightseer56854761500 (10/5): Wonderful Experience Hotel Services - I stayed 4D3N at this hotel and had a very pleasant experience. The location is excellent—very convenient, with easy access to the main station, Airport Express train, High Speed Rail, local trains, and MRT. The room was clean, and the bed was cozy and comfortable. I especially appreciated the thoughtful amenities—there was free laundry service with detergent provided, as well as complimentary snacks (energy bars) and drinks available from 7:00 AM to 10:00 PM. From 10:00 PM to 7:00 AM, the hotel even offered free supper in the form of large cup noodles along with drinks. Although there is no dining area, guests can bring the food back to their rooms, which was convenient. The staff were friendly and polite throughout my stay. I was particularly fortunate to meet Miss Debby (李亦晴）, whose attentiveness and excellent customer service truly stood out. She quickly came to the pantry when she noticed the coffee machine had run out of fresh milk while I was trying to make a cup of coffee. It was late night, she even offered to help with my laundry so I could rest well for the next day—something I have never experienced in previous hotel stays. As it rained for a few days and disrupted my outdoor plans, she also kindly suggested alternative indoor activities, which was very helpful. Overall, this was a memorable and comfortable stay, made even better by the outstanding service.
- sangupillais (10/5): Taiwan trip - Near to Taipei main station..nice room ..coffee and tea sachets, snacks with two bottles of water provided daily..very enthusiastic and cheerful staffs ..free washing machine and dryer with powder provided .. Very satisfying stay ..I will stay again..No doubt ☺️
- Zhong Jun (10/5): -
- Zhong Jun (10/5): -
- valerie (9/5): - Loved this hotel, walked to it from the main station, staff great, facilities great.
- 禹帆 (8/5): -
- Wojciech (8/5): Clean, quiet and very conveniently located hotel, though fairly basic. - Clean and well-kept. Very convenient location, about 5–10 minutes to the metro and easy access to Taipei Main Station. Close to a busy street but the room was quiet.
- ERIKO (10/5): -
- F7941WIjonj (10/5): Another happy return to my favourite hotel ( Cityinn Taipei) in the world. - Always looking forward to my next trip to Taiwan and returning to my favourite hotel ( Cityinn 1, 2,3 Taipei ) I’ve been coming here for around 20 years, and know the consistent reliable quality care and stay I will get. Great rooms, quiet and clean, comfy bed, laundry room, coffee snack room, great reception staff ( all are lovely, including Sam, Debby, Lilian, Becca and everyone at reception). See you all soon! You’re all everything I could ask for! Best wishes
- 欣怡 (9/5): -
- 崢 (9/5): -
- brisapeishant (10/5): Comfortable Stay with Excellent Service - We had a wonderful stay at CityInn hotel. The service was excellent, and the staff were incredibly thoughtful and caring throughout our visit. A big shout out to Sam and Debbie!! The hotel location is super convenient, it is situated near to Taipei Main Station, making it easy to get around. The hotel offers laundry facilities, allowing guests to do their own washing and drying using the provided machines. There is also a well-equipped pantry with a water dispenser, coffee machine, microwave, and toaster, which made everything feel very homely. What stood out the most was the warm hospitality—returning to the hotel after a long day and being greeted with genuine smiles always made us feel welcome. It truly felt like a home away from home. Will definitely stay at CityInn hotel during my next visit!
- Bihlian (9/5): À part le bruit des travaux et la fenêtre, tout est parfait - Très bien situé (3-5min à pied au métro), près des commerces et restaurants. Propreté, personnel très accueillant et efficace, équipement laverie est un plus ! La fenêtre minuscule (tarif payé avec fenêtre). Le bruit des travaux de rénovation non signalés (9h-18h est énorme pour quelqu'un avec le décalage horaire)
- Flyer06593114681 (10/5): Thanks - Clean room, great location. Very professional stuff. Special thanks to Mr.Kenny and Mr. Sam for their great help. Thanks all Sincerely
- 華嶽 (8/5): -
- Yuki (10/5): -
- Chun Chi (8/5): - 地點 房間隔音
- Listricia (10/5): -
- Safari50405196100 (10/5): Memorable Family Stay with Helpful Staff - Wonderful stay with family and very helpful staff We had a wonderful stay here with our family. The hotel is in a very convenient location, especially near Taipei Main Station, which made getting around so easy. A special thanks to Sam, who was incredibly helpful throughout our stay always friendly and ready to assist with anything we needed. Really appreciate the great hospitality. Would definitely recommend and stay again!
- Maps66500150294 (10/5): Memorable Family Stay with Outstanding Service - We had such an enjoyable trip staying at this hotel with our kids. Traveling as a family can sometimes be challenging, but everything here made it feel easy and comfortable. The location was very convenient, especially with easy access to major transport links, which helped us get around without any hassle. What truly stood out was the exceptional service. A big thank you to Sam for going above and beyond to make our stay smooth and enjoyable. He was always friendly, attentive, and especially patient and helpful with our kids, which we really appreciated. The warm hospitality made us feel right at home, and it’s definitely a place we would return to on our next family trip. Highly recommended for families looking for a stress-free and pleasant stay! :)
- Seaside42227877087 (10/5): Fantastic Stay With Wonderful Staff - First time here and loved it Came along with a friend who always stays at this hotel, and I can see why. It was my first time here and I had a really pleasant stay. The location is super convenient and easy to get around. The staff were amazing especially Sam and debby, who was very helpful and welcoming throughout our stay. Would definitely come back again!
- 翌盛 (10/5): -
- kimlY8820ST (10/5): Convenient location and amazing staff as always - I always stay at this hotel whenever I visit Taiwan, and it never disappoints. The location is super convenient, especially being close to Taipei Main Station. A special thanks to the Sam and Debby for their outstanding service. They were incredibly helpful and went the extra mile to assist us, making our stay smooth and enjoyable. Really appreciate the warm hospitality and this is exactly why I keep coming back! :)
- akihiro (9/5): -
- meixuec2026 (10/5): CityInn Hotel Review - I had a wonderful stay at CityInn Hotel during my trip to Taipei. The room was clean, modern, and very comfortable—perfect for relaxing after a full day of exploring the city. The location is excellent, with easy access to public transport and many popular attractions nearby, which made getting around incredibly convenient. What really made the experience stand out was the exceptional service. A staff member named Sam was especially helpful—he took the time to share his local insights and recommendations for our Taipei itinerary, which turned out to be incredibly useful and made our trip even more enjoyable. 10/10 highly recommend!
- pekyingo (10/5): 干净整洁，还有热心的员工 - 在CityInn Hotel Taipei Station Branch III 的體驗非常棒！房間乾淨整潔，詢問在地建議時，他們也會推薦飯店附近許多好吃的食物。They are really friendly and helpful, and it made our experience here better too!!! Check-in的時後有和前台的Sam聊到我們的旅遊規劃。他很熱心的給了我們很多建議，后来还特意送来詳細的交通攻略給我們，真的對我們非常有幫助！很nice的住宿體驗
- 胡椒蝦 (9/5): -
- T7834UQesthern (10/5): Highly recommend hotel with friendly staff around. - I had a wonderful time stay at this hotel. Excellent location, convenient and easy to access nearby attractions and amenities. Besides, lots of authentic food around the hotel. The service was also very good, one of the staff name Sam who was friendly, helpful, and always ready to assist. I especially appreciated how attentive he was, making the whole experience smooth and comfortable.In between he makes us feel like home. Overall, a great place to stay and with great staff. I definitely will come back again and look for Sam. Highly recommended!
- 545wenm (10/5): Friendly and helpful staff - Stayed here whenever we visit Taiwan and stop by Taipei. Love the location, rooms are clean and service is impeccable. We have been receiving warm and great service from all their staff, in particular, Sam. We got to know him when we first stayed here over 7 years ago and every time he has been very thoughtful and friendly. We have fell more in love with Taiwan because of him!
- Discover63751668184 (10/5): A very chill and cozy birthday trip in Taipei - Stayed again in my favorite hotel in Taipei. Just like staying at home because of its warm and friendly hotel staff. Especially Sir Sam who made our check in and stay very comfortable. Thank you too for making my birthday stay fun and very nice. Will definitely return and stay again.
- JUI FANG (10/5): - 很乾凈 舒服 雖小間但很舒服
- andersonlim (10/5): My place to stay in Taipei. - This is the best hotel in Taipei. There are 2 MRT stations near the hotel. Sam and Melody would patiently help us with our queries and make sure our well being in the hotel. Thanks to all the staff at the counter for their hospitality toward both of us.
- Alice (8/5): -
- Ching Wen (10/5): - 一直都很愛新驛 Cp值很高，雖然現在房價比以前貴，但我還是會優先選擇這裡 服務一直都很有友善，還有自助洗衣很方便
- Anyuan (9/5): -
- HSIU-CHUAN LIAO (9/5): - Centrally located, having umbrellas near the main entrance
- Tiffany (10/5): Comfortable, accessible play to stay with welcoming staff. - The staff (specifically staff member Sam) went above and beyond in making me feel welcome after unexpectedly traveling alone and arriving late at night. I received a complimentary room upgrade and was very comfortable. The location was very convenient and a 5 minute walk from the Taipei Central Station, making it very accessible and safe feeling when traveling around Taipei and New Taipei district. Would gladly stay here again! The laundry services are free for guests and I really appreciated it. Unfortunately, and this may have been residue from another guest, one of the machines left brown stains on my clothes after using it. I wish I spotted it sooner so I could have let the hotel staff know.
- Aaron (8/5): - Good location Smaller room
- Claire (8/5): -
- Claire (9/5): -
- michelle3824mg (10/5): Super Convenient Location and Lovely Team - This is our second stay at CityInn Hotel Taipei Station! We loved our first stay in Branch II 2 years ago, so we thought to return to Branch III this time and definitely do not regret it. The hotel is based at a very convenient location, near Taipei Main Station. We could easily access the trains, MRT, and HSR with 5-10 minute walk. Furthermore, there are many shops and vendors, ranging from Department Store like Q Square to family based local shops. This allowed us to explore Taiwan without any hindrances. Furthermore, the hotel has a super lovely team that is always ready to help. When we first arrived at 7am in the morning, we were greeted by passionate smiles, especially from Sam Chen :) Given that I arrived during Lunar New year, I was concerned that my trip would fail and all the shops would close during the holiday. He was super patient, knowledgeable and brainstormed with me to the alternative places I can go while the shops are closed during the public holiday. Really appreciate his help! Overall, highly recommend this place for anyone that is travelling to Taipei!
- 洪銘均 (10/5): - 整體氛圍 淋浴間太小，只能原地轉身
- Jung Jung (9/5): -
- 翊泰 (10/5): -
- Stanleyshc (10/5): Hotel like a 2nd home - This was my first stay after my monthly visits in Taipei last year for medical purpose. This time I went there for holidays with my wife and friends. Upon my hotel booking a month earlier, hotel staff, Sam whom i get to know after my frequent stays earlier texted me and ask me about my trip purpose and welcome me. During my stay i was upgraded to VIP status and get to enjoy discount, extended check out and etc without requesting. There was a slight issue with the lighting control late at night during my stay and the hotel immediately dispatch staff to rectified, another staff Jay who now stationed in branch 2 drop by during the repair to say hello and ensure everything is fine. I was impressed when he commented i look much healthier now (he remembers my condition which i mentioned to him a year ago). The staff attended to our every need and preference with sincere pleasure. Our laundry was even folded nicely when collected the next morning. Their service was really exceptional. This hotel also is part of the reason for me to visit Taipei every year.
- Kuan-Ling (4/5): - 位置便利，入住手續簡便，員工服務以及應變態度 此為第三次入住新驛系列，前兩次在疫情期間，無論是房間的整潔度、服務人員的應對，或是針對需求提供的協助，都讓人相當驚豔，我亦曾經在房內的意見表留下評語，感謝旅店的相關人員給我不亞於星級飯店的住宿體驗。或許是因為前兩次的印象，更讓我覺得這次的住宿經驗匪夷所思且難以忍受。 入住當天極晚到達，由於相當疲累也就不太在意房內略顯潮濕的氣味，隔天外出返回房間後，發現床單下半部散布黑點，原以為是自己衣服上沾有灰塵所致，但意識到自己從未觸碰過那塊區域的表面，也想起當天並未要求打掃，房內也沒有打掃過的痕跡，不應是清掃時造成的疏忽。最後發現，冷氣位於床尾上方，黑點是從冷氣口飄下的污漬，這些髒污，不只分佈在床單、亦落進我放在一旁的行李箱之衣物上（此為返家整理衣物時才發現）。我本以為是可輕易拍掉的灰塵，原想自己處理，但輕輕一抹，髒污便擴散至其他部分並滲入床單，我只能立即聯絡櫃檯說明情況，一位女性主管馬上過來協助處理，經過討論，換至另外一間房間（不同於入住時的房型），整潔如故，讓我訝異於其間差異竟如此之大。 這個的評價是針對換房之前的入住經驗。我亦猶豫若衡量換房之後的經驗、以及該位女性主管負責的態度與迅速地應對，是否需要給出如此低的評分。但肯定較高房型的舒適程度，無法掩蓋這是我所有旅行之中最不可思議的體驗；再感謝從業人員的辛苦與體諒，也無法認同在基本設備的維護或是清潔上疏忽至此。猶豫了兩個多月後還是認為有必要留下評論，再次感謝當晚協助我換房的主管提供的各種幫助。
- 翌盛 (10/5): -
- 歷彥 (10/5): -
- 54eunicet (10/5): Where Thoughtful Service Meets Perfect Location - The hotel rooms were very clean and convenient (2 -3 min walk to Taipei Main Station and 2 convenience stores below the hotel). The staff was also very friendly and helpful. Special thanks to Sam, who provided us with amazing food recommendations as well as directions to reach the locations. The hotel also provided free flow drinks (coffee, tea, hot chocolate), as well as supper snacks (cup noodles, biscuits). The hotel is also not expensive and the service provided is so worth the money. Overall this was a memorable experience and we would definitely come back again when we visit Taipei in the future!
- Lucas (8/5): -
- 翊泰 (10/5): -
- 翌盛 (10/5): -
- Chotika (9/5): -
- Teo Chee Cheng (10/5): Clean, Comfy, 24hrs reception service - Clean, comfy, free laundry, free beverages and snacks, location was great. Staffs are very friendly. The family room of 3 is a little cramp to open 2 large luggage.
- 嘉彬 (8/5): -
- 雅華 (10/5): - 櫃檯.房務都很nice
- Qingbo (10/5): -
- 佳毅 (8/5): -
- Mohammed Mursalin (10/5): -
- 翊泰 (10/5): -
- yu hsuan (10/5): - 櫃檯人員親切
- Shingo (7/5): 良かった。 - ロケーション、スタッフの対応が良かった。 日本語で対応して頂けた。 歯ブラシ、睡眠用のガウンがあると良かった。 机が狭く、ガラス部分に気を使った。
- U2537KF_ (10/5): Clean, great service and location - This hotel is very close to Taipei main stations, a lot of places are walking distance. The employees at the front desk are very friendly and helpful. The room is very clean and quiet. We will definitely go back to this hotel on our trip next time.
- Hsin Yi (9/5): -
- Relax825272 (10/5): Service That Brought Us Back — Twice - We first stayed at this hotel in 2024, and without hesitation, we returned again in 2025 - all because of Sam. Sam is not just a member of the hotel staff; he is the reason this hotel stands out. From the start, he went far beyond his role at the front desk. He became our guide, thoughtfully arranging transport, recommending the best sightseeing spots in Taipei, and sharing practical advice that made our trip effortless. When we travelled from Tainan to Taipei and experienced a sudden drop in temperature, Sam ensured we were well-prepared and properly clothed — a level of care that truly meant a lot to us. Most importantly, during the earthquake, Sam was there to ensure our safety, checking on us and reassuring us when it mattered most. His calm presence and genuine concern made a stressful situation much easier to handle. We would also like to sincerely thank Debby. When Sam was on leave, Debby ensured that everything Sam had previously helped to follow up on was properly arranged and on schedule. She was attentive, professional, and made sure our stay remained pleasant and seamless. Sam and Debby represent hospitality at its finest. They don’t just provide service — they genuinely care for their guests. Because of them, this hotel feels like a place we can trust and return to with confidence. We are deeply grateful and would highly recommend this hotel. 我們初次入住這間飯店是在2024年，而2025年毫不猶豫地再度選擇這裡——全因Sam的存在。 Sam不僅是飯店員工，更是這間飯店脫穎而出的關鍵。從最初入住，他就遠遠超越了櫃檯服務的職責。他化身我們的導遊，細心安排交通、推薦台北最佳景點，更分享實用建議讓旅程無縫銜接。當我們從台南北上台北遭遇驟降低溫時，Sam確保我們備妥禦寒衣物 - 這份體貼令我們動容。 最關鍵的是地震發生時，Sam始終守護著我們的安全，在最關鍵時刻確認我們的狀況並給予安撫。他沉穩的態度與真摯的關懷，讓緊張局勢變得容易應對許多。 我們也要衷心感謝Debby。當Sam休假期間，Debby確保所有先前由Sam協助跟進的事宜都能妥善安排且準時完成。她細心專業，讓我們的住宿體驗始終愉快順暢。 Sam與Debby展現了最高境界的待客之道。他們不僅提供服務，更真誠關懷每位賓客。正因有他們，這間飯店成為我們值得信賴、樂於再次造訪的所在。我們深表感激，並極力推薦這間飯店。
- 翊泰 (10/5): -
- mrgentlegeorge (10/5): Beyond 5 Stars - Night Shift Hero Sam Provides Unforgettable Service! - Our stay at the CityInn Hotel - Taipei Station Branch III was excellent, but one team member elevated our experience from great to truly unforgettable: Sam on the night shift. While the hotel is clean, modern, and conveniently located (as expected from the CityInn brand), it is the human touch that makes it exceptional. We encountered this in the most remarkable way. During our stay, we needed to do laundry late in the evening. Sam didn't just point us to the facilities; he provided service so far above and beyond that my wife and I were genuinely stunned. He proactively kept track of the washing machine's timer for us. Once it finished, on his own initiative, he transferred our entire load to the dryer. And then, when the drying cycle was complete, he didn't just notify us—he carefully took out our clothes and folded every single item neatly. We were absolutely blown away. This level of attentive, anticipatory, and kind service is something we have never experienced anywhere else in the world. It wasn't just a task for him; it was an act of hospitality that showed immense pride in his work. Furthermore, throughout our interactions, Sam was a treasure trove of helpful tips and thoughtful advice tailored exactly to what we needed, proving himself to be an invaluable resource. This experience solidified our belief that Taiwanese service culture, especially within hotels like this, is in a league of its own. The CityInn brand clearly fosters a team that cares deeply about their guests. Thank you to the entire team, and a special, heartfelt commendation to Sam. You are an absolute asset to the hotel and a big reason why we will return without hesitation. You made us feel not just like guests, but like cared-for friends.
- ming (8/5): -
- Voyage579187 (10/5): The great hotel - 地點方便，价格合理，服務深得人心，尤其是Sam先生，非常专業介紹旅館設备及周邊的交通，还帮忙叫车，提行李，并告知司機地點 Convenient location, reasonable price, clean facility with everything (refrigerator & safety box), and excellent service.
- 145priscillial (10/5): Warm and Personal Stay at the Hotel - I had a wonderful stay at the CityInn Hotel Taipei Station Branch III. Its location near Taipei Main Station is perfect for travelers. A special shout-out to Sam and Debby at the front desk for their warm hospitality and for always being so helpful. I also want to mention 秋端 from housekeeping, who did a fantastic job maintaining the cleanliness of my room throughout my stay. Thank you, Sam, Debby, and 秋端, for the great service!
- Toyohiko (10/5): - 台北駅から近く、スタッフの方々の対応が本当に素晴らしいホテルです。 今回、どうしても外せない事情があり、事前に相談して無理をお願いしたにも関わらず、大きな荷物の宅配受け取りと保管を快く引き受けていただきました。おかげで安心して旅をすることができました（※通常サービスではないと思いますので、本当に感謝しています）。 【部屋について】 部屋はコンパクトで狭めですが、台北の物価を考えれば納得の範囲です。むしろ清潔で必要なものは全て揃っており、機能的で快適でした。大通りに近いですが、車の音も気にならず朝までぐっすり眠れました。 【サービスについて】 部屋には無料のスナックや飲み物が常備されています。共用キッチンに行けばコーヒーがいつでも飲めますし、夜食のカップヌードルも無料、お水の補充も自由にできるので、旅行者には非常にありがたい環境でした。 また台北に来る際は、ぜひ利用したいと思います。 良くなかった点は部屋が狭かったこと でも、そこは宿泊料と台北という場所を考えると仕方がないかなと思ってます台北という場所を考えると仕方がないかなと思ってます。
- 景芝 (10/5): -
- Jose Maria (9/5): - It's 5 minutes walking from main station. They offer laundry and small kitchen. Room is great. Staff are friendly.
- 伶伶 (10/5): -
- 文宜 (10/5): -
- Sin Fatt (9/5): -
- Danny (8/5): - location is good very convenience to everywhere. not enough counter space to put toiletry, and hook for towel after shower
- Chun-hsien (10/5): -
- 265hanlinz (10/5): Enjoyable staying journey - Sam is a very friendly and patient person. He warmly welcomed our stay, enthusiastically introduced the recommendations of Taipei and surrounding attractions, and introduced in detail the transportation methods and its street pick-up, as well as the catering around the hotel. With his warm reception, our stay is as relaxed as home. The hotel is located near Taipei Railway Station, and the transportation is extremely convenient. The hotel and rooms are clean, and hot and cold refreshments are provided all day long. What's more worth mentioning is that there is a taxi service, which is more favorable than the taxi outside. It's an excellent choice with good value.
- breadtalk (10/5): A wonderful stay in this hotel. - Cityinn 3 is located at a convenient site which is very near to taipei main station. The room is clean, bright n comfy. Snacks n hot drinks r provided in the pantry at lvl 1. There r convenient stores n eateries ard the area. The staff are friendly and helpful. I wd like express my special thanks to Sam n Debby for their excellent service that they hv rendered to us. Sam went beyond his duty to help us with the laundry at wee hours knowing tt we r too tired to do so. He also proactively prepared n provide informations of food eateries nearby for us. He is friendly n cheery, and we r very touched and warmed by his positive attitude n dedication to his job. On the whole, this is a 6 stars service in a 3 star hotel.
- Hsu (10/5): -
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