City Stay Prime Hotel Apartment

Location: Behind Mall Of The Emirates Al Barsha 1, Dubai, Dubai, Al Barsha, Dubai, AE

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Amenities & Facilities

• Fitness facilities
• Health club
• Free WiFi
• Swimming pool
• 24-hour front desk
• Terrace
• Luggage storage
• Sauna
• Designated smoking area
• Concierge service
• Wheelchair accessible
• Steam room
• Elevator
• Fitness facilities
• Health club
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Pool umbrellas
• Tours/ticket assistance
• Wheelchair accessible parking
• Free self parking
• Airport transportation - pickup (surcharge)
• Pool sun loungers
• Wheelchair-accessible public washroom
• Wheelchair-accessible van parking
• Wheelchair-accessible pool
• Wheelchair-accessible fitness center
• Wheelchair-accessible on-site restaurant
• Well-lit path to entrance

Rooms Available

• Apartment, 1 Bedroom

  1 King Bed

  807-sq-foot individually decorated room with a balcony

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV with satellite channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead

  Practical - Washing machine, free local calls, and safe; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Bathroom emergency pull cord

  Smoking And Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Satellite channels
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Wheelchair accessible
  • Free newspaper
  • Daily housekeeping
  • Free Local calls
  • Separate sitting area
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Rainfall showerhead
  • Separate living room
  • Free cribs/infant beds
  • Separate bedroom
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Soap
  • Local maps
  • Window screens
  • Electrical adapters/chargers
  • Laundry detergent
  • Bathroom emergency pull cord

• Apartment, 2 Bedrooms

  1 King Bed and 2 Twin Beds

  1442-sq-foot individually decorated room with a balcony

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV with satellite channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - 2 bathrooms, bathrobes, and a shower/tub combination with a rainfall showerhead

  Practical - Washing machine, free local calls, and safe; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair-width doorways

  Smoking And Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Satellite channels
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Wheelchair accessible
  • Free newspaper
  • Daily housekeeping
  • Free Local calls
  • Separate sitting area
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Rainfall showerhead
  • Separate living room
  • Free cribs/infant beds
  • Separate bedroom
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Soap
  • Local maps
  • Window screens
  • Electrical adapters/chargers
  • Laundry detergent
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Low-height desk
  • Low-height bed
  • Bathroom emergency pull cord
  • Wheelchair-width doorways

• Deluxe Apartment

  1 King Bed and 4 Twin Beds

  1561-sq-foot individually decorated room with a balcony

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV with satellite channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - 2 bathrooms, bathrobes, and a shower/tub combination with a rainfall showerhead

  Practical - Washing machine, free local calls, and safe; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Bathroom emergency pull cord

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 8 (6 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Satellite channels
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Wheelchair accessible
  • Free newspaper
  • Daily housekeeping
  • Free Local calls
  • Separate sitting area
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Rainfall showerhead
  • Separate living room
  • Free cribs/infant beds
  • Separate bedroom
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Soap
  • Local maps
  • Window screens
  • Electrical adapters/chargers
  • Laundry detergent
  • Bathroom emergency pull cord

Guest Reviews

• Khozema (6/5): Staycation - Location is good, service is excellent, cleanliness is average, found cockroach in kitchen, bathroom is below standard (water spills on the bathroom floor because the glass barrier is too short), mattress and pillows are not comfortable
• Anas (10/5): - 5min walk to mall of emirates, great location. This is our second time staying here.
• George (4/5): - I would rate this a 2 star hotel. Air conditioning extremely noisy, tub drain plug didn’t work, water dripping in kitchen trough lights and ceiling because if the AC mold on grout in bathroom tub tiles. Very little kitchen ware to cook, no oven, stove vent shorting out
• zoheb (4/5): - The establishment workers are great though the management is horrible. Heres why. This is the first time i stayed somehwere i see the furniture with stains but also wet! Because they wash it and leave under the sun for 1 day with all the fumes and pollution outside to suck in and still not dry. My kitchen chairs took 3 days to dry. The smell is the worst which is of mold and wet moisture never goes away.... I ultimately decided to change my checkout date also because i hear honking and traffic noise at night whilst booking the stay at this hotel it was listed as soundproof. They denied my early checkout under nonrefundable policy allthough the condition of the apartment was not acceptable to stay 19 nights.
• Sn (2/5): - Very dirty hotel Full of cockroaches
• Sn (8/5): - Good all round
• Salim (10/5): - Selection of TV Channels inadequate
• fahad (6/5): - Good
• Laraib (8/5): - Staff was very helpful but the sofas were not clean
• Alyanna Levy (6/5): - The area is big but not all washroom has toiletries we have to ask reception for them. Wondering why we have to pay tourism fee
• Bridget (8/5): DON’T DO IT! - STOP PLEASE READ!!! The hotel staff WAS WONDERFUL but the hotel itself needs to be UPDATED and EXTERMINATED. I have never been on a hotel until now and had ROACHES!!! There are other hotels that have multiple bedrooms and baths that are way better and I wish we had did more research. Find another place until they get this one together!
• ABDULATIF (2/5): - I did not like ‏atmosphere, I don’t recommend it for family.
• Shihab (10/5): - Pretty good place, nice staff and location. Rooms are clean,, only downside would be the tv (had only one or two English channels, rest all were arabic)
• Susan (10/5): - Great location and our apartment was huge. Staff extremely helpful. Would definitely stay again.
• Prema (8/5): Nice apartment stay in great location. - We stayed here for 15 days on our way to America. The location was ideal and suited our need. Check in was quick and staff at front desk and housekeeping were excellent. The apartment was just what we wanted. We had a grocery store around the block for stocking kitchen and restaurant delivery options were many though we didn’t use. The washing machine worked well and the balcony was ideal for drying. Liked that there was a half and full bath. What could have been better was the cooking vessels in the kitchen, but we managed. The tv was there in both hall and bedroom but with very limited channels. Used the gym daily. It was good. Didn’t use the pool. Ample parking was there. There was absolutely no sounds of the road and we recommend this place for a homely comfortable stay in Dubai with access to transport nearby like metro and buses
• Jessica (8/5): Good apartment - Good place, comfortable, friendly staff, good cleaning and big kitchen. Comfortable bed room. Nice balcony.
• Mehtab (4/5): Not happy at all - The place had broken sofa damaged tv which I complained nothing was done, the WiFi doesn’t connect properly. The furniture and the fit out in the place is a disaster one of the worst I have in Dubai. The staff are not friendly I asked only for water they told me to shop abruptly. I’ve been dubai 4 years this is the worst experience I have ever had. I’m sure if this was England trading standards would have close this place down. Go and check the rooms out your self
• Junaid (8/5): Peace and Accessibility - Peaceful environment and very accessible to all areas and necessities
• Verified traveler (4/5): Hotel for cockroaches! - Stayed whilst waiting for COVID test to return to Abu Dhabi. Cockroaches and bugs everywhere, even on the 11th floor (I've lived in the Middle East 6 years, it's not that hard to keep cockroaches away, especially on such a high floor)! Floors covered in a greasy, slippery film. Unfriendly staff at check-in. Air conditioning useless, 23C boiling one minute, 27C freezing the next. Patchy paint all over the walls. Photos are not representative of the apartment!
• Raz (8/5): - They need to do something about their exhaust system. Rooms and bathrooms get a bad smell. Also noise from the street is very high.
• Rahima (4/5): Not clean - Not clean hotel
• Ali (4/5): Alot of flying insects - There are a lot of flying insects in the apartment, cockroaches in the bathrooms, and furniture is not refurbished
• Verified traveler (10/5): - Perfect it was Best price best rentability Enjoy !
• Forever (8/5): - Nice spacious apartment. Staff very helpful and well mannered. Close to local amenities which is very useful.
• Aideen (10/5): Great family holiday - We had a fantastic stay at City stay prime. The location of this hotel is excellent. All the staff are friendly very helpful and polite. The apartments are very well maintained and spacious. We would definitely return to these apartments
• Alicia (4/5): Dirty and Old - Myself and two friends booked the two bed, 1 king, 2 twin room. The apartment was not clean at all, carpets were not vacuumed well, crumbs all over, along with dust and hair. The bathroom showers (both bathrooms) were moldy and black along the cracks. Called housekeeping, and they attempted to clean then sent a man to re-cork the bathrooms, but it was just a mess and smelled. Apartment was a great size.
• Liky (10/5): - The only let down was the safe and the iron did not work, They should’ve checked this before we check in, also the kitchen utensil was not cater for cooking for example i there was no scissors tin opening,no Sieves & Colanders other then that we had a excellent stay.
• Verified traveler (8/5): - The staff were friendly, extremely helpful and quick to respond to any our needs. The hotel room was very spacious but the decor was a little outdated. However, I enjoyed my staff and felt safe and comfortable.
• Anjo (10/5): Very much satisfied - Our stay at this hotel truly amazing, the location perfect for all attractions in Dubai. They having plenty of private car parking which was very helpful. House keeping was very good and all staff were very friendly to us. Overall we are very happy and will recommend to my friends in future.
• Semina (8/5): Nice hotel close to Mall of Emirates - Hotel doesn't look all that from the outside but inside the rooms are very nice and modern decor. Housekeeping were very polite, friendly and professional. Wi-Fi not very good in the rooms, not all of us could connect at the same time (5 of us). Near to Mall of emirates, metro and big bus. Also near by were places to eat that were reasonably priced. Beauty salon and barbers outside the hotel...so treated myself to massage, pedicure and had my hair done!
• john55 (8/5): Good location - A great location, close to the mall and lots of local shops. 10 minuets to the train station, very easy to navigate
• Verified traveler (8/5): - Good.Generally a clean place to stay and good for big families. Also it being a serviced apartment is very good as place is daily tidied. Very near the Mall of Emirates which is convenient as you can easily find food there and also Carrefour is within the Mall.
• Verified traveler (8/5): Good place - Overall, it was good and comfortable. Really close to the mall of the emirates and easy to get taxis. The downsides were: our visitor wasn’t allowed in, there was no buffet breakfast; the pool, gym & sauna opened late at 10am and closed early at 8pm. Nevertheless, it was a good experience.
• Verified traveler (6/5): Good location - Pluses: good location, near Mall of Emirates and metro station, nice staff, very clean, nice pool on top of hotel. Minuses: very cold, got back to a room of 17 degrees Celsius, the AC is ridiculous in Dubai, make sure to tell the staff you don't want the AC so high, hard to warm it up (you can adjust the temp yourself), very loud - there was a construction going on right next door, but also the windows have no sound cancelling features at all, you can hear every car from the street. Maybe higher levels are better.
• Rebecca (8/5): Nice hotel close to Mall of the Emirates - Friendly staff, clean hotel and spacious 2 bedroom apartment. 5min walk from the mall of the Emirates.
• Hatim (2/5): Worst experience in Dubai - I have been to Dubai arround 20 times and this was by far the worst experience ever. AC was not cooling, wifi was not stable, front desk staff were not helpful.
• Verified traveler (8/5): - Nice hotel for family and kids because it's apartments so it's Suitable for families especially families with kids
• Donnabelle (4/5): Dusty and noisy hotel - When we get in, the floors were wet, meaning they just finished mopping. Even so, after the floors dried up it's still dusty. Out feet were dirty from walking inside the room. The carpet was so dirty and dusty that the whole time we were inside we were sneezing and coughing and our eyes itch. We stayed there with kids and the dust triggered all our allergies!! It was noisy at 5am because there's a construction going on in the front of this hotel. The good things about this is the location and staff, it's near Mall of Emirate and Lulu's supermarket. Staffs were ok, we asked for extra pillows and blankets and they were there in minutes. There's a mini market downstairs where you can buy some food, and pharmacy to buy meds for your allergies! Lol!!! But stay away from this hotel, there's far more better hotels than this one with the same price point.
• Juan (8/5): Very nice apartment. Goood location. - Very nice apartment with generous spaces. Very clean. Just 1 block from Mall of the Emirates where you can get the Metro, excellent location.
• Alaa (8/5): A Nice Hotel Apartment - The check in was quick, free upgrade due to unavailability of our selected apartment, spacious, clean, late check out, great location, and value for money. This place is recommended :)
• Verified traveler (8/5): - Very nice and clean and walking distance to the Mall.
• M.Imran (6/5): Near to MoE and easy access by taxi to hot spots - Location was good , its budgetary hotel appt for large number of groups and family stay.Service was just okay and not upto the marks as mentioned in other comments. The cleaner using same mob in washroom and outside areas. There were flies and stains on sofas . Infact 3 start hotel but mentioned as 4 on hotel.comwhich I belive not correct.
• Vishal (8/5): Overall Nice Experience - Excellent location as Bikanervala, other Restaurants, Mall of Emirates, and Grocery stores are all at walking distance. Nice, Clean Rooms with Kitchen. We stayed for a week and it was a very comfortable stay overall. They even decorated room for my daughter's Birthday. Staff was very friendly. Only thing which I didn't like was the small bathing area and weak shower force.
• Claire (10/5): large apartment in great location - Fantastic apartment ,2 large bedrooms,2 bathrooms ,1 cloakroom ,3 balconies ,facilities great ,even had a washing machine !Very clean,room service food fab and very cheap .We arrived for check in at 930 and as our apartment wasn't ready they upgraded us to a bigger one free of charge !!Cleaners everyday even washed your dishes ,swimming pool small but great and lifeguard on duty ,gym small but enough in it .Great week here as location near airport and 5 min walk to mall of emirates and metro !
• Lisa (2/5): Terrible experience at this hotel - The room was cleaned at the end of the day meaning the floors were wet when I retuned, resulting in a terrible fall. There was no access for a ambulance bed to take me to hospital.
• Verified traveler (10/5): No Breakfast - Excellent, but doesn't a restaurant for free breakfast.
• Verified traveler (6/5): - The air condition didn't work very well. Hot in some rooms and too cold in other rooms. The pillows, couches and walls were all stained. There is construction next to the hotel so it's noisy. Taxis had no idea how to get to the hotel so always had to tell taxis to get to the mall of Emirates and had to walk from there.
• John (10/5): Nice hotel walking distance to Mall of Emirates - Great location for shopping. Big spacious two BR apartments excellent for large family. Not many restaurants within walking. Great parking and super fast wifi.
• Verified traveler (10/5): Convenient and well kept apartments - Great location. 5 mins from emirates mall and 10 mins from metro. Very comfortable. Some building works noise nearby otherwise 5 stars throighout.
• ahmer (8/5): Nice hotel close to the mall - friendly staff, clean apartment, daily housekeeping with full clean of apartment and fresh towels etc. all staff very friendly and greeted you everytime you entered of left.
• Verified traveler (10/5): Nice hotel for a big family. Woth it. - We had a great stay at city stay prime hotel. Location wise is very convenient. There's emirates mall behind the hotel, walking distance to lulu hypermart, convenient store next to the hotel where you buy and cook food in the hotel with a complete kitchenette.
• Fahad (8/5): - It was good. Location is also good close to malls.
• Ro (10/5): Superb Ubication and everything looks new - The first is recognize the great job of the staff in general, always kind and with a smile and great service since reception, until lifeguard in the pool. The apartment looks new and the cleaning was great, better location for the price impossible, a lot of options to eat a few steps and the Emirates Mall and metro 5 minutes walking. Definitly I will stay there in my next Dubai trip.
• Verified traveler (10/5): Highly recommended - Superb. Everything available nearby. Taxi every minute. Mall of Emirates inhousing metro station at walking distance. Friendly staff. Enjoyed the stay. Slightly expensive. Highly recommended.
• glenn (10/5): Great place to stay near to everything - The room was large and clean with everything thing in you needed we had a room for 5 people
• Verified traveler (6/5): Very far from things other than MOE - Cleanliness was moderate. Very small elevator. The rooms were huge for a big family. Furniture was pretty up to date. MOEis a 10 minute walk from location. Construction noise was not horrible as others mentioned and I was on a lower floor. If you plan on going all around the city with a bug family with children rent a car. The metro is located at MOE for convenience but unrealistic if your travelling with a big family. Wifi is so weak in the bedrooms!!
• Jane (8/5): City Stay Prime Hotel Apartment - A brief stop over in Dubai. City Stay Prime was a convenient place to stay and the facilities (equipped kitchen plus washing machine ) provided would be beneficial for a longer stay. Apartment good size and clean.
• Koteiba (10/5): Clean and new - Very clean hotel apartments, staff are very nice and helpful, the apartment has everything you need, bed rooms are spacious with comfy beds. pool on roof was small but nice to spend sometime daily in it with our little boy.
• TonyS (10/5): Great place to stay! - For the price, we were not expecting this hotel to be as great as it was. We were more interesting in having two rooms, so we reserved the two room suite. We were expecting to have to share a bathroom, and were pleasantly surprised to find very nice bathrooms in each room, and another small bathroom near the kitchen. The rooms were very nice, beds were comfortable, and the AC remained on even when we left the room and pulled the room key. There was a lot of storage in each room, along with a TV in each room and one in the living room. The gym was small, but with enough equipment to get in a good vacation workout to burn some calories. The staff let us use the gym earlier than their normal operating hours, which was much appreciated. The location of the hotel is great, with many restaurants nearby, and a very short walk to the Mall of the Emirates. We will definitely stay here again!
• Uche Stanley (10/5): Nice apartment in a good neighbourhood. - It's a great apartment with very friendly staff.
• Verified traveler (10/5): Very nice hotel apartment - Was amazed how good the facilities are and really close to the mall of emirates and local shops. 10mins drive to the beach. Will come back
• Shah (10/5): - Excellant hotel. Friendly staff, always on hand to help. The hotel is situated close to the emirates mall so for food and shopping it is great. The metro station is within the mall so getting about is easy. I would definatley recommend and would stay again
• A (10/5): Lovely hotel - Lovely spacious apartments with all amenities . Polite , efficient staff members who go out of their way to help, I stayed with my three children all under 10, the rooms were large and the facilities were excellent, also has a swimming pool and within 10 minutes walk of the Emirates Mall and metro.
• ESSA S (10/5): Recommended stay - The stay was great and the suit is big and suitable for my family. Everything you need is near you.
• Muhammad Moin ud din (10/5): Good and clean, Family friendly hotel.....! - I stayed with family members and have great experience to be there. The hotel is situated at excellent location very near to The Mall of the Emirates.
• MR R Jabbar (10/5): Nice hotel close to the mall of Emirates - Great stay friendly staff , would stay again Great location. Staff are very kind and helpful
• Verified traveler (10/5): Huge rooms - Great size apartments good kitchen and bathrooms great lounge dining and 2 balconies very close to Emirates mall for food etc
• Verified traveler (8/5): Good hotel close to shopping centre - Had a good time and the staff were friendly and approachable
• Adeel (10/5): 5 star service - We got their early and they let us checkin approx 10am which was amazing with 3 kids and all night travel this was the best thing other hotels let you checkin at standard time which is 2pm
• Russel (10/5): Affordable, close by and friendly staff - Staff was super friendly. They would not even take the tips we left for them during room service. We did not have to hide our laptop or valuables because we knew it will be exactly where we left it.
• Verified traveler (8/5): Dubai Stay - Hotel was good but everyday had to ask for extra towels since it was 5 of us in a room. Had to get own dish washing liquids and paper towels for kitchen. Otherwise, all was good.
• Verified traveler (10/5): Great stay with one hiccup - We were there to do some activities at the Mall of Emirates - what a great neighborhood. The only issue was when the hotel called at 10:15 pm with an insistence that we decide if we were going to extend our stay or not. We had small children who were sleeping and that was not necessary.
• Akpesiri (10/5): Exceptional Service - I had a wonderful stay at this hotel. Polite and helpful staff. Location was perfect, having d mall of the emirates around was very convenient. Rooms were spacious and neat. I would definitely stay in this hotel again
• saeid (10/5): family reunion - stayed there for a total eight days and seven night,first time in dubai,really enjoyed the entire trip,for some of the family members it was over twenty seven years seeing each other for the first time,what an awsome experience,lots of cool places to see and fun things to do.
• Verified traveler (10/5): Excellent place near mall of emirates - Excellent place near mall of emirates.

Photos