OYO 761 City Hotel

Location: 118-120 Jalan Petaling City Centre, Kuala Lumpur, my

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Luggage storage
• Express check-in/check-out
• Ironing service
• Non-smoking throughout
• Shared lounge/TV area
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Security alarm
• Key card access
• Television in common areas
• Express check-in
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request

Rooms Available

• Premium Suite room

  This air-conditioned suite is consisted of of a TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 5 (4 Adults)

  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Trash cans

• Deluxe Suite

  This air-conditioned suite includes a TV with cable channels and a private bathroom.

  Max Occupancy: 3 (2 Adults)

  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Trash cans

• Deluxe Triple Room

  This air-conditioned triple room is consisted of of a TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Trash cans

• Standard Twin Room

  This air-conditioned twin room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Trash cans

• Standard Double Room

  This air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Trash cans

• Superior Suite

  This air-conditioned suite is consisted of of a TV with cable channels and a private bathroom.

  Max Occupancy: 4 (3 Adults)

  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Trash cans

• Deluxe Twin Room

  This air-conditioned twin room is consisted of of a TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Trash cans

• Deluxe Double Room

  This air-conditioned double room is consisted of of a TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Trash cans

Guest Reviews

• NYEIN CHAN (1/5): -
• Slidefun (1/5): When I arrived the receptionnist said it was fully booked. - Nothing When I arrived the receptionnist said it was fully booked. I had booked online and they didnt warn me in advance. I asked for a payback but for now didnt receive any news or reimbursment from the. Avoid.
• MUJAYAL (5/5): -
• Mark H82 (7/5): -
• Sin Ngit (4/5): - 员工的服务态度很好，虽然预订的房型出了问题，员工们都很乐意帮忙。地点也很优异，如果房型没出错性价比是很高的。之前入住过酒店的豪华双床间体验很好，这次也预订了相同的房型却在办理入住时只能入住标准房型，标准型和豪华型房间的清洁度相差很大。 房间的清洁度，有霉味，窗帘甚至有大片干了的水迹
• Abdul (9/5): - Good Very good
• Christine (7/5): - Good simple well equipped room. Very central near jalan petaling,you find many shops, restaurants etc nearby. My room was not on the front side, so i didn't hear rhe street noise. Staff was friendly and helpful. The walls are not so soundproof, so i heard some noise of the next room, like tv, talking. Also, some mosquitoes in the eoom.
• Keng Wah (9/5): - Very suitable for moving around Petaling streets, value for money.
• Franklin (8/5): Friendly staff, comfortable room, good location, sketchy at night, not family friendly - The staff, Ryan, was great. The room was comfortable, neat decor, sufficient amenities but could have used a little set with shampoo, body wash, and toothpaste. The room was close to good restaurants and cafes and bars, and that photo area behind Da Bao restrobar. There's a brothel next door. As you exit the hotel, directly to the right there's a small shuttered door. They open it in the evening/night and there's men who stand/sit outside and I was assaulted by one, they yelled at me and tried taking my cellphone. I told the staff in the hotel and they told me that those are bad people, black market people and to avoid them. So, exit to the left, avoid the right side.
• nacer (10/5): - Sans plus Néant
• Lew (4/5): Bathroom was disappointing - Close to most of the facilities The bathroom was flithy, and floor was not clean, we encountered a few cockroaches
• nacer (10/5): - Super Nickel 👍
• nacer (10/5): - En général c'est sympas
• Bruce (9/5): - Staff very accommodating and helpful, agreed to store luggage. Excellent location at the mouth of Petaling street and only one block from LRT and MRT. Clean drinking water available on each floor, big saving in plastic.
• Frederick Wisly (5/5): -
• Kia Fatt (5/5): Haiyaa - The hotel is located near Merdeka Stadium, which is the finishing line of KLSCM 2025 The water pressure in the shower is too weak at level 5. The door knob not friendly.
• Max (1/5): J’ai réservé une chambre, quand je suis arrivé c’était full et je n’ai tjrs pas reçu le remboursement ! 2 semaines après - Le réceptionniste est détestable !
• Harisson (10/5): -
• chee keong (3/5): - Staff, good service The first time I went to the hotel, the air conditioner had to be washed by myself The air conditioning was not cold at all, but the staff helped us change rooms
• Annie (7/5): ok - was ok Signage. Booking.com has down as OYO something. The sign outside only has My City Hotel as I remember. Frustrating confusion that led to locals misdirecting.
• Siti (8/5): Very good -
• Jue (7/5): Good - The price and comfortable place to sleep. There is no wifi, no internet at room. TV is not functioning.
• Wan (6/5): - - - -
• Onuma (8/5): - Good
• Dace (8/5): Very good - Location The lady in reception was unwelcome.
• Saifulizam (10/5): Exceptional -
• Syed (2/5): Just passing time and feel like handicapped - Improve your staff capacity to deal with customers Staff behaviour
• Shazrul (1/5): Bad -
• Rasheedh (5/5): Passable -
• Brian (8/5): Very good -
• Mohammed (10/5): Exceptional -
• Asyraf (10/5): Exceptional -
• Ng (9/5): Superb -
• Ng (8/5): Very good -
• Supergdl (1/5): Bad - The location is good. It's in petaling streen. Convenient to other places. The wifi is really bad. One day the WIFI was acting up whole day, when I approached to the stuff in reception desk, he said it is normal and asked me to watch TV... How can you stay in a hotel without wifi nowadays? And I don't know their language in TV! And this hotel required for payment on arrival without going through booking.com. Since money has been gone into their pocket, there is no way to get refund and change hotel. Be cautious!
• Bao (4/5): Not recommended - - Basic things are run fairly - They provide free hot and cold drinking water on the 1st floor - They don't accept payment by card, they required us to pay in cash right on checking in, and I have to find the ATM to pay them at 11:30 PM night - I booked the room with 2 double beds for 4 adults but they said to me this room was full and asked us to get the room with 1 double bed and 1 single bed (3 adults). THEY DID NOT GIVE ME ANY RECOMMENDATIONS, JUST ASKED US TO CHANGE WITHOUT SORRY - The door is hardly closed and opened - When I checked out, they required us to return them the air conditioning remote and the used towels (it is so weird to return the used towels). When I said I left them in the room, they threw the card room IN FRONT OF ME - The hotel doesn't open 24/24
• Nga (2/5): NO - The location. This is not a Hotel, its just an old, unkept building pretending to be a Hotel. The staff were unprofessional and looked bored. Booking.com need to take this Hotel off their list of places to stay in KL as it gives a very bad first impression. There are too many things too talk about here, put simply one of the worst Hotels that I have ever stayed in.
• Lcchoo59 (3/5): Disappointed quality, services and misleading advertisment! - Location Book 1queen and 1single triple room, but gave 1 queen bed only. Low water pressure, spider net, no window per advertise that misleading, not confort bed.
• Ahmad (2/5): Very poor -
• Ram (7/5): Good - We are happy
• Gael (3/5): Beurk but well located - Localisation in chinatown + the personal very nice and helpful Really disgusting place, à lot of dust in the room, curtain with yellow stains, cleaning wasn’t done before we arrived, few cockroach popping during our stay, a smell between pee and rotting body … And don’t need to say that you will improve your hotel with my comment, you respond this since few months and it look like nothing improve !
• Oussama (1/5): Bad - I actually didn’t like the proprety, not clean at all. Dirty toilet, cockroaches everywhere especially under the bed, TV broken, room smell so bad.
• Suen (4/5): Disappointing -
• Wan (4/5): Disappointing -
• Dora (5/5): Passable -
• Minh (7/5): Good - Good place and good hotel
• Tn (3/5): Poor -
• L. (1/5): Avoid at all cost - Nothing Disgusting place. Should be shut down. Very different reality than from the pictures. Extremely smelly room. No ventilation. No window (we didn’t know). Hair on walls and on the floor in both bathroom and main room. Dirth ceiling. Dirty desk. Dirty chair. Dirty towels. Dirty door. Dirty DND sign. Stained bedsheets. Broken room key. Weird lobby. Presence of COCKROACHES The 2 elderly men at front desk were unprofessional and not necessarily nice. Booked this very last minute around 10pm as our flight was delayed and we simply wanted a place to nap from 10pm-2am. We left after 3minutes. They refused to reimburse us despite the repulsive room.
• Amirul (1/5): very bad and uncomfortable - They charged me for the towel, airconditioning not maintain or service, water pressure in toilet very slow and poor. No parking access and the picture is very different from the actual room. do not trust the picture
• Islam (3/5): Poor -
• Campos (2/5): Not good place to stay - Nothing to like Full of cockroach in the room Under the bed is full of trash which they didnt clean
• Hamidah (9/5): Superb -
• Alabsi (1/5): Bad - Nothing I booked and paid money and then I go there hotel was closed
• Abd (6/5): Pleasant -
• Mr. (5/5): Passable -
• Mohd (7/5): Good -
• Mr. (5/5): it is still alright to stay here . The main door is lock at 11.00pm. It is very safe at night. - The check-in process is very poor. the check in process.
• Chitra (1/5): do not stay here or u will get bed buck - location bedbugs both room508,511 went hospital Bc very bad all of us big cockroaches on wall n bathroom disgusting place bad experience
• Nathan (7/5): Good -
• Nalinee (1/5): Very bad experience....untidy room...lots of insects....uncomfortable sleep - Very bad The room very dirty
• Tomasso4now (1/5): NO-NO ho-tell room by OYO - This hotel should called NO-NO. The most disgusting duvet you will ever see. The place smells horrible from the entrance up. Claustrophobic room, no window, painted dark green. Stains everywhere. Most disgusting was obviously the bed. The room looks like a crime scene. It also expensive, so fork out a few more dollars and stay in a luxury. I was tricked by OYO in this case. Firstly, when I was booking this disgusting room the price for the night was £9, than £10, and after booking I see £13, plus they charged me 10 ringit for tax. But that's okay, if the room was any reasonable standard but it is just disgusting. I sent them a photo of a duvet. Pillows also sub standard but this is just unacceptable. I don't even want to mention other issues now. This place should be removed from Bookings.
• Federica (10/5): Exceptional - The staff was very friendly and helpful The location is just perfect The room didn't have a window but they told us it wouldn't.
• Raj (1/5): Very worst hotel - Very worst hotel . They took more money. Staff behaviour very rude. Bathroom not clean . They didn't give receipt. Very worst experience.
• Jet (2/5): Not recommend - There was some drawing on the wall,and it's look scary Cleanliness
• Ronsome (5/5): Honestly best policy - The oyo Hotel mislead us by stating it is only RM31.20. but did ask us to pay RM40 Inform us exactly the price.
• John (8/5): Very good - Clean room. Near to petaling street. Towels need to pay extra.
• Fatin (1/5): Bad - None. It wasn’t the same as the pictures. The electricity was cut during my stay. 1) I don’t like the receptionist (the old guy) I’ve told him and even show him the proof that I’ve made a payment through Booking.com using my credit-card and he still insisted for me to pay cash in order to get in. I’ve waited 1 hour (+) and even called OYO Group to confirm about my payment but the receptionist refused to listen. 2) The receptionist told me I couldn’t get in if the Manager is around because of the price that I got from Booking.com is too low. I’ve explained him that I’ve always book hotels with Booking.com, the perks that I got from Booking.com that helped me to give cheaper price whenever I book a hotel. (As I’m at the Genius Level) Thanks to Booking.com 3) What kind of a hotel that close their gate at 11PM and open by 7AM? There’s curfew for staying in this hotel. 4) Electricity was cut during my stay for about 30 Mins (?) 5) Please change the Receptionist because he doesn’t understand and really know what a Front Desk should do. 6) The room is too hot though AC is working.
• Nurhana (4/5): Disappointing -
• Mr.bk (2/5): never aspected stay and poor exprience. - The room is not clean and and a bit bad smell. Location very nouisy at night. the room i got faced the road and unable to sleep at night. The room rate that i booked rm60 but after reached i had to paid rm90.00 hoping the friendly receptionist and room can be updated and paint and change the creativity a bit.
• Mr. (8/5): Very good -
• Tere (1/5): horrible - The room were full of coackroach eggs and smell bad
• cavassssin (6/5): Big problem well solved - First of all, the Chinese receptionist is really well skilled and she does such a good and meticulous job. I was quite happy with my room, looked like to be clean, not too broad, but comfy enough for a night. Once I came back from dinner, I found two mice on the table right where I had my candies and snacks. The receptionist men were kind and respectful enough to come to help me packing all my stuff and they moved me to another room, on another floor. The second room was just a bit better then the one in the first floor. Bedrooms are overpriced.
• Chinhung (4/5): Disappointing -
• Zanzan9 (3/5): It's cheap and dirty. - - there's water dispenser provide. - near Chinatown - walking distance to the train station. - we book for a room that has window and they tried to give us a room without window. - the room is not clean at all, very dirty. I feel itchy when I walk with bear feet in the room. - they have an opening and closing time for the front door of the hotel (7 am to 11 pm). - the room is not soundproof, you will hear the noise from street, hallway and the air-con outside almost all the time. - no towels provide.
• Ashabul (5/5): Passable -
• Anonymous (2/5): Very poor -
• Feyfey. (10/5): Exceptional - Staff very good Limited parking
• Ng (2/5): Very poor - HELP TO CLEAN FILTER AIRCON
• Siti (5/5): Passable -
• Constanza (10/5): friendly place - have hot and cold water dispensers and the room are very comfortable that check in is very late (3 pm)
• Christopher (3/5): Poor -
• I9383LPgregb (2/5): Ohh no .. OYO! Don't be tricked. - Never got past the lobby for out 3 night booking! We arrived at 1.25pm, the receptionist said 'wait until 3pm' I said we have booked a Standard Room with window as pictured on thev Agoda booking page and repeated throug the booking process ( pic below) . I was so wanting a window room after 2 previous no window stays so as well as the picture for confirmation I requested a 'window room please'. The retort was Standard room no window. Deluxe room has window. Ohh I said, so it's not like the picture? Turns out the Deluxe room was the same price on the day. I said 'easy fix' , 'move us to a Deluxe Room'. I can't do that only Standatd room. "Can I speak with the manager' ? "He's asleep". We waited more than 2 hours for the manager who arrived from upstairs in his underwear. in the lobby and knowing about 8 words of English said 'Standard room no window. Call police. " agressively. I said Window picture displayed on Agoda. Reply "Agoda put pics. "Getting nowhere, we left to pound the streets for a place for the night.
• Nor (4/5): Disappointing -
• Josh (1/5): Bad - Check in process took close to three hours being asked to pay in full despite providing clear evidence of full payment via Booking.com. This combined with bed bugs and a clearly unclean room. The door also did not lock correctly leaving me to feel unsafe.
• Fatan (5/5): Passable -
• Vkeynesswaren (10/5): Exceptional -
• Javid (3/5): Poor - location close to China town not clean, no window in the room. very damp room.
• Zarith (5/5): Passable -
• Afifah (1/5): Bad -
• Khairil (5/5): Passable -
• Izzul (1/5): Bad -
• AhmadB1864 (2/5): hotel at its worst Dont ever stay here - Worst hotel. They cancelled our reservation without prior notice. They even closed the door without letting us in. They advertise the hotel in Booking.com but they did not want to be responsible, they ask us to cancel and deal with Booking.com ourselve. Abusing customer right. The man that treat us also look like gangster, worst experience ever. Dont stay here. They even deny our waive for cancellation fee, so we still have to pay eventhough they cancelled us
• NINGNING (10/5): a nice stay - we stayed only one night since we were just transferring. The hotel room has no window (not as it's shown in the pic), but it's not a big issue for one night stay. The uncle at the front desk was super nice. It's in a very good area for food and sightseeing. If I go again to KL I will stay here again.
• tim (6/5): - air-condition not well, a bit hot
• Coupletravel2 (2/5): Ms - We booked and paid this hotel online by Hotels com. When we went there for check in Chinese owner was very rude, unfriendly. He didn’t said hi or something. He seemed angry. He asked our reservation number, when I gave what I had got from Hotels.com he started shouting for us that is wrong number. I checked email what I had and number was same. Then he lost total temper and started screaming ; foam came from his mouth that I must give a right number even he had yet found my reservation with name. He acted aggressive and run out and back inside, maybe tried calm down.i tried explain that Hotels.com using Expedia and they using different numbers.. . he came same side with me and I started cry because I was so afraid of his aggressive action and screaming. I said I don’t want stay this hotel and I want my online payment back. He screamed :go out from my hotel, I don’t pay back. We said that we can call police.when police come he still shouted to police. Police asked do we report of him. We went to police station and make report to her back our payment( it wasn’t much but for principal!) I recorded video clip of Chinese owners acting and showed that for police. Police were very kind for us. We don’t recommend this hotel for anyone!
• Verified traveler (6/5): - Budget hotel however booked out early to better location
• Aj49265 (8/5): Visit to oyo room - I got the room at only 60rm . Room was too small but I got fine ac with a TV in room.bed was fine for one person.but the washroom wasn't so good.they don't have any swimming pool or restaurant.it is located in bukit bintang
• Ana (8/5): Nice stay - Excelent location, near Petaling Street Market but way from the noise. Very confotable room, clean and quiet. Value for money
• 793anastasiat (8/5): Non covered Petaling str., less noise!!! - First time in KL we decided not to stay at the plexi roof covered part of Jalan Petaling, we immediately chosen this hotel, some 100m further on same str., for their very good offer at 20€ plus taxes, for a double a/c room with window and bathroom of course. So, absolutely good value. Good service. Pretty friendly. Totally chinese, of course, nicely decorated lounge, as chinese new year coming soon. The room was O.K., the matress almost O.K., equipped with TV and a very noisy a/c. The view to Petaling str. always interesting. The room needed maintainance though, we noticed the board outside asking for maintainance workers. Pretty clean. Chinese! In the heart of KL Chinatown. Many shops around plus very interesting restos of various origins, even halal chinese and Nonia food nearby! You name it. Quite a few brothels downstairs. Many cafes and drinking bars all around. Hot shower available. Refrigarator, microwave ovens and ironing facilities in the lounge. Smelling good. So, Kong Si Fa Tsai!
• AlbertSeah (4/5): Very low cost budget hotel - The good thing about this hotel will be the location only. Room wise: 1. Toilet was not so clean 2. Sound proof system not good 3. No safety box 4. No fridge 5. The floor is not equipped with carpet...is wooden floor, they do not provide floor mat at toilet area as well. So, you may expect wet floor

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