The Brook Green Hotel

Location: 170 Shepherd Bush Road, London, gb

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Pets allowed
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Kid meals
• Outdoor furniture
• Fruits
• Pet bowls
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• Broadcast Live sport events
• Television in common areas
• Express check-in
• Free wired internet
• Snack bar/deli
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Japanese garden
• Vegetarian menu options available

Rooms Available

• Studio Suite

  1 King Bed

  Individually decorated room

  
  

  Internet - Free WiFi

  Entertainment - Digital channels

  Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Electric kettle
  • Room service (limited hours)
  • Daily housekeeping
  • Espresso maker
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Double Room

  Traditional room with air conditioning, free Wi-Fi and tea/coffee facilities.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Small Double Room

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Suite

  Boasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a walk-in shower and a bath. This suite has soundproof walls, flat-screen TV with cable channels, city views, as well as wine/champagne for guests. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Sofa bed
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Twin Room

  Traditional room with air conditioning, free Wi-Fi and tea/coffee facilities.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

Guest Reviews

• John (8/5): Ett mysigt boende med en pub som lokalbefolkningen kommer till både på lunch och kväll. - Traditionell engelsk pub med mycket karaktär, Saknades hiss
• Sarah (7/5): Pub with rooms in a beautiful part of London - The interior decor of the room was very nice - the colours, the William morris prints. Bathroom was big - we had a twin room. Very quiet, surprisingly They took ages to reply to my request to confirm a twin and not a double - but it happened eventually. Thank you.
• Serge (8/5): Bel hôtel traditionnel proche du métro et sur une ligne de bus. Personnel à l’écoute. Ambiance cosy malgré de petits déf - Intérieur et extérieur offrant une ambiance cosy et très traditionnelle. Conservation gratuite des bagages pour notre dernière journée à Londres. Petit problème de plomberie qui n’a pas pu être réglé durant notre séjour. Isolation phonique médiocre avec la rue et avec la chambre voisine.
• Emily (8/5): Mycket trevlig vistelse! - Läget var toppen! Litet och gulligt hotell. Lugnt på hotellet. Smidigt att ta sig från ock till Heathrow med tunnelbanan. Enkelt att ta sig vidare runt i London. Lugn och mysigt område. Att ambulanserna hördes sent på kvällarna. Utryckningsfordon har station nära. Bör nämnas att vi hade rum mot stora gatan.
• wangermez (8/5): Super séjour - Décoration Localisation La partie petit déjeuner buffet est très limitée si l’on ne souhaite pas prendre le petit déjeuner cuisiné
• Shehrina (9/5): Cosy hotel with friendly staff - The hotel was fantastic. Really enjoyed the rustic lodge feel of the rooms. The bathroom were clean and well stocked with amenities. The breakfast was also fantastic. All in all, highly recommend the place! The hotel is near a hospital so can get loud with all the ambulance noise, bring ear plugs!
• benpT6607AD (10/5): Charming, friendly, a great place to stay. - This was the 2nd time I stayed and it was just as good as the 1st. The rooms are charming and well-appointed. All staff members were friendly, helpful, and interested in making sure my stay was enjoyable. The food and drinks are first-rate. The atmosphere is welcoming and lively without being overly boisterous.
• Jonas (9/5): Mysigt hotell med bra läge för weekend med kompis - Fint hotell i mysigt område, lagom promenad från Shepherd's Bush och Hammersmith's tunnelbanestationer. Mycket restauranger och butiker i närheten. Fina och välstädade rum! På hemresedagen skulle vi ta en taxi vid 07:00 men hela nedervåningen på hotellet var låst och ingen personal på plats. Som tur var kunde vi ta oss ut på innergården och ta oss ut genom en grind. Kan vara bra att som gäst ha möjligheten att ta sig ut, speciellt när jag dagen innan frågade i receptionen just kring den tidiga utcheckningen,
• Cyril (9/5): -
• Vincenzo (8/5): -
• Mabel (9/5): -
• Mabel (9/5): -
• Cara (8/5): -
• Susan (9/5): -
• suvarna (10/5): Excellent place and close to everything u need - Every thing the location and friendly and very helpful staff No lift
• Michele (9/5): Ottimo hotel ad Hammersmith. - Posizione, qualità delle stanze, disponibilità dello staff alla reception. Molto bello anche il pub sottostante. Le due stazioni della metro di Hammersmith sono a poche centinaia di metri. Nulla in particolare.
• Giuseppa Rita (10/5): Top,consigliato - Pulizia,cortesia Nulla
• Sam (10/5): Super cosy and British - Lovely Super cosy
• davide (7/5): Camere piacevoli, ambiente tipico, personale educato. Prezzo alto rispetto alla qualità. Colazione nella media: meglio n - Posizione, architettura, personale accogliente Una delle 2 camere era piccola, colazione di media qualità, prezzo alto rispetto alla qualità
• matt (9/5): -
• Dorien (7/5): Zeer mooie en propere kamers. Jammer dat het personeel niet heel vriendelijk is - Mooie kamers, gezellige pub, zeer proper We bestelden ontbijt op voorhand bij. Bij de breakfast tabel ontbraken veel zaken die normaal wel inbegrepen zijn (waaronder yoghurt). Personeel werkte er precies tegen hun zin. Amper goedemorgen. Warm ontbijt werd vergeten, en na het aan te geven moesten we alsnog 15 min wachten na al 45 min te wachten. Er kwamen geen excuses van het personeel. Ontbijt wel lekker.
• David (9/5): -
• Rachel (9/5): - Lovely location, incredibly convenient, charming ambiance and helpful staff.
• kbobble (10/5): Wonderful - A wonderful hotel; the staff were so helpful and kind. The room was perfect with everything you could need; including a very comfortable bed and pillows. The food was outstandingly delicious and great value for money. Would highly recommend and will be making this my go to place to stay when visiting London.
• hanna (9/5): -
• Valentina (9/5): -
• timpU9773VG (10/5): Great base for a short trip to South West London - We were looking for an overnight stop whilst travelling to Shepherds Bush for a concert. The Brook Green was really well located with great links by bus to Clapham Junction (stop outside the pub). The room was clean, fresh and welcoming, the bed very comfortable and overall surprisingly quiet. We slept very well indeed. We had a late Sunday Lunch and a couple of drinks the beer was excellent. We had the Roast and overall food was reasonable but maybe a bit late in the day to be at its best with vegetables a bit tired. The desert, a crumble was delicious. We would both stay again and are happy to recommend the Brook Green as a great place to stay whilst visiting London.
• ColinMcDale (10/5): I've stayed here on many occassions. I like the fact it's homely, clean and great service. - Room's great. Location good. Breakfast fantastic. Nothing. It's great
• Lucy (10/5): Fab everything we needed - Loved the decor location was perfect was us. Breakfast was really good and a great price all round for stay Nothing I did t like
• R7138NCwillg (10/5): Great pub - Had a wonderful time at the Brook Green, Kate and Marin have always been lovely!
• Michella (10/5): Fantastisk ophold! - Personalet var søde og imødekommende, faciliteterne på hotellet var virkelig hyggellge, der var rent & vi var tæt på transport. :) Ingenting.
• John (10/5): Lovely pub and hotel in a great location with wonderful staff to match - The breakfast was the nicest hotel breakfast we have ever had. The hotel location is really nice. We like The Brook Green just the way it is There isn’t one thing we did not like
• Michelle. H (8/5): Great location - Great location, friendly staff, good facilities Room was very small (room 12)
• Gerry (10/5): -
• veronica (10/5): - Ambiente curato personale gentile Nulla
• Oyin (10/5): -
• Traveler55854196310 (10/5): . - Cosy pub, gorgeous rooms, and a Sunday roast that genuinely rivals anything in the city. Johnny was an absolute star friendly, thoughtful and clearly loves what he does. Can’t recommend this place enough.
• Sladjana (10/5): -
• 656felinam (10/5): Good days enjoying London! - Our new Sunday tradition My husband and I tried Brook Green Hotel for the first time last month and we’ve been back every weekend since. The Sunday roast is just gorgeous everything cooked perfectly and great value too. Johnny is a star, always smiling, remembers how you like things and just makes you feel really welcome. It’s become our favourite part of the week honestly. Love this place.
• gleissonl340 (10/5): What a Sunday in London! - What a Sunday! Came here with a few mates last weekend and we had the best time. The Sunday roast was just brilliant, huge portions, gorgeous gravy, and the potatoes were spot on. Johnny looked after us all afternoon, kept the drinks flowing, and had a proper laugh with us. Felt like we’d been coming here for years. Already got next Sunday booked. Highly recommend.
• Anika (10/5): -
• Kate (9/5): Excellent home away from home - Well placed location wise, it’s welcoming and warm as a pub and then with well decorated and thoughtfully planned interiors A lack of a magnifying mirror in the bathroom but that’s only because I need glasses!
• 610annelisee (10/5): It was great - The food was very delicious and our servers James mand Marin were extremely kind.
• D9169UUandreask (10/5): Dinner - James and Marin was great. We enjoyed fish and chips.
• catherine (10/5): Totally enjoyed your place very welcoming not too much trouble thanks ever so much for a wonderful stay - It was a pleasure to stay here the staff are very friendly nothing to much trouble has been so nice to stay it not too far between tubes station and another amenities Only thing I did not like the stairs but nothing could be done it
• T4457XZpaulal (10/5): Loved it - Lovely hotel, music at a nice level, staff fantastic, decor brilliant and food was excellent. Great experience.
• Fred (8/5): -
• Catherine (8/5): -
• Duck (9/5): - Locatiin, staff,food excellant.individual style. Nothing
• darrenmarsh (10/5): Great venue - Really enjoyable stay the place as a real British pub feel. The staff are amazing and very friendly, great selection of beers and good food. A special call out for Shoun who really look after us. Thank you
• Joanne (8/5): A hidden gem, will def stay again next time there’s a gig - A hidden gem, close to the Shepherd’s Bush Empire and at the nice end of the road Was worried about getting back in late but actually was very straightforward
• Holly (10/5): -
• 560neemab (10/5): Business Event with 20 people. - James, Shoun, and Kate were incredible for our event. Would highly recommend stopping by to anyone in the neighborhood.
• David (9/5): A good pub with a nice atmosphere and a nice rooms above. Excellent location for the Apollo too. - The room hadn't been cleaned when we arrived and had been missed by the cleaning staff. The pub staff jumped on it immediately, gave us free drinks and a discounted meal whilst we waited. It was a mistake, but they more than put it right. excellent breakfast, evening meal and helpful staff.
• torsten90 (10/5): Fantastic bar - Great bar and lovely atmosphere. Barbara is always very welcoming and attentive. We come back all the time.
• Catherine (10/5): Little gem of a hotel. - This was a really lovely stay for us. The attention to detail really made it special (such as the little snacks in the room, the lovely Bramley skincare products in the bathroom and the overall decor. The bar was lovely and had a nice little buzz when we sat to have a drink later in the evening. The room was bright with huge windows bathing it in natural sunlight, the shower powerful, the beds comfortable and the room spotless. Service was great. Kate greeted us with a smile throughout our stay and nothing was too much trouble for her. We’ll definitely be returning, but next time we’ll stay longer than one night!
• Angelika (8/5): -
• Richard (8/5): Lovely place in a great location - Comfortable, good facilities, great food and drink, very helpful staff (especially the lovely Kate!)
• Tom (9/5): -
• Cosmopolitan323982 (8/5): Great part of town- very hospitable team. - The location is great! Easy walking distance to Hammersmith train and tube station. Rooms are comfortable and clean. There is no elevator and rooms are upstairs. Fine for fit folks. It is not ADA compliant. Housekeeping staff deserves accolades as they pick up when desk staff is,,,unavailable. Desk staff doesn't seem to have the best communication, but friendly. Pub downstairs is comfortable and chef is great. The short ribs and the beetroot hummus were remarkable. Prices were fair. A big downside for noise sensitive people is the proximity to police station. Sirens were audible every night. Curtains are black out. There are restaurants and a large Tesco nearby. LOVED THE AREA!! Had a great walk to the river and enjoyed riverside pubs and people. We had the bigger boutique room for part of our stay, and the huge tub was a treat. Would stay again, but definitely bring better earplugs.
• Ike (9/5): -
• Katie (10/5): - Style and location
• Fulvio Simone (10/5): -
• marie-claude (8/5): Hôtel de charme, un peu loin du métro quand il pleut (10 mn) - Très bel établissement au charme ancien avec beaucoup d’allure. Le rdc est magnifique. RAS
• Jutta (8/5): - Sehr schönes und gemütliches Pub & Hotel Modernes Badezimmer, sehr komfortables Bett. Wir hatten ein größeres Zimmer mit viel Platz
• HansO5 (10/5): Hammersmith’s best - A great hotel with a staff that was so friendly, understanding and helpful. I am definitely coming back here!
• Eline (9/5): -
• Gerry (10/5): - Returning here for a week long stay and really enjoyed it. The room was very comfortable and perfectly clean. Sunday lunch was fantastic. Shall definitely be back!
• Catrina (8/5): Very pleasant overnight stay after a long haul flight. The lovely deep bath was a fab bonus. - The outside garden area could have done with a check. I took my wine out there and the tables weren’t wiped, ashtrays full. Cushions in disarray.
• Rental Workspaces (2/5): - cosy room staff were unclear on taking a deposit as oppossed to simply taking card details against any spend on hotel while staying. Then simply didnt tell the truth upon qustioning the situation.
• Klaus Taferner (8/5): - Trotz Straßen ist es im Zimmer sehr ruhig. Das Personal geht mit einer großen Freundlichkeit auf die Kundenwünsche ein ( Koffer vor dem offiziellen Check-In im Hotel deponieren, Frühstück individuell angepasst). Die nächste U-Bahn ist ca 5-10 Minuten entfernt. Keine Möglichkeit, im Zimmer zu lüften. Aus Sicherheitsgründen sind die Fenster verschlossen. Jedoch gibt es Menschen, die gerne bei geöffnetem/gekippten Fenster schlafen oder am Abend das Zimmer kurz mit Frischluft versorgen möchten. Ein Kippfenster wäre schon eine ideale Lösung.
• Heather (10/5): -
• paultH7841CH (10/5): Excellent stay, wouldn’t hesitate to return - Warm atmosphere with a good vibe. The room was a great size and clean, with a large comfortable bed. The staff were friendly and helpful, the food was great and everything was a fair price and breakfast to the room at no extra cost was a nice touch, would not hesitate to return when I travel to this part of London again. It was a thoroughly enjoyable stay.
• Ash (8/5): Great location for Hammersmith - Location, restaurant, bar, room facilities Shower pressure was super low this time.
• Paul (10/5): Excellent, wouldn’t hesitate to stay again, clean spacious rooms, staff great, food great - Room was a great size, it was clean, and the bed was very comfortable
• Susan (9/5): A wonderful stay - Beautiful building and decor. Outdoor seating space. Close to tube, shops, restaurants etc. very comfortable bed. Everything you need such as fridge, ironing board & iron, safe and hairdryer. Helpful and attentive staff. Lovely shampoo, conditioner, etc in good size bottles. Good selection of teas, coffee etc. Lots of storage in room. No complaints
• Matt (6/5): Pleasant but slightly underwhelming - Clean and tidy Sadly the room was quite small and we had issues with the shower being too low pressure and either scolding hot or too cold. Raised issues with staff on checkout who apologised and said someone else had also made the same complaint.
• Ottomarzo (7/5): Bene ma colazione da evitare - Hotel molto carino, nello stile "Pub tradizionale con camere". le camere sono ampie, sopra la media di Londra, ben pulite, molto belle e caratteristiche. il letto comodo e la pulizia molto buona. il bagno ampio e ampia disposizione di asciugamani ma l'erogazione dell'acqua calda è minimale, al limite del difficile lavarsi con così poca potenza. in camera sono messi a disposizione un minibar molto fornito, bollitore con the, macchinetta caffè a cialde e frutta. Piccole cose come l'illuminazione non regolabile e scarsa. ma i problemi maggiori sono stati la doccia, con pochissima acqua calda (un rivolo) e la colazione. l'abbiamo fatta una sola mattina e poi non più ripetuta. per un pub è una delusione. scarsa in quantità, pane raffermo (ma perchè non usare pane da toast?) qualità del prodotto di livello basso. mi aspetto questo tipo di colazione in un hotel molto economico, non al Brook green. anche tenuto conto del fatto che la colazione in due è costata quasi 50 sterline. onestamente da evitare. peccato perchè toglie molto fascino ad un hotel in stile pub.
• Tracy (9/5): -
• MarthaMn (10/5): - The room was very personable and cosy, like a soft nest. It was very nice to sleep in the nrd. water got topped up, good tea and coffee options, very quiet Top floor is a not of a climb with a suitcase, breakfast could've been included, the price was high enoz
• Andy P G (9/5): - Location to tube Nothing
• kevindB9592FY (10/5): Lovely clean hotel with great bar and breakfast - Very nice and clean hotel. Very good value. The gentleman who was serving the bar and reception when I was there was quite helpful. Good location and easy to get anywhere.
• MARK (8/5): -
• SVITLANA (8/5): -
• KIM (10/5): Will stay here again - Hi, location was ok for Olympia, a 20 min walk. Breakfast was yummy There was nothing to dislike
• altheus (10/5): Great stay in a great hotel - The hotel is such a nice change from the chain hotels. My room was spacious and had a beautiful bathroom with shower and bath. The staff were all friendly and check in and check out were both efficient. Also, the location is so good for the Hammersmith area. The station is 10 minutes walk away. I’d definitely stay in Brook Green Hotel again.
• Berthold (9/5): - Super Lage wegen den U-Bahn Verbindungen
• Jacqueline (8/5): Good - Lovely building, comfortable bed. Breakfast was confusing.
• CATHERINE (7/5): correspond parfaitement à mes attentes - Tres bien situé et bonne insonorisation pression de l'eau de la douche pas assez forte
• Zaklina (10/5): -
• Emma (4/5): Not recommended - Location is great and breakfast was very nice. Staff was very polite and service-minded, EXCEPT the manager. We didn't get the room we booked (paid for a suite, got a twin room). Though the hotel insisted that it was a suite, pics and description on booking.com AND their own website says differently. We genuinely felt scammed as it was supposed to be a special trip and instead of a huge bathtub we got a small bathroom with a tiny bathtub with things coming off the walls every time we showered (including a shelf that fell down). We also had water leak through the ceiling in the bathroom at 4 in the morning which additionally caused a power outage in our room. According to the manager "this happens".... we did get a refund for the last night because of this but I would not recommend staying at this hotel.
• Chris (10/5): Great value for money. - Staff were very friendly and accommodating. Could not have been more helpful. Very clean room and considering it's in Central/West London, it was very quiet. Nothing.
• Daniel (10/5): This was my third time staying here, and will definitely be back. - Breakfast was really good. Location was a 10 minute walk from the eventim Apollo. Perfect. The room was a little small for the price we paid, but everything else was great.
• Ann (9/5): Lovely neighorhood inn with a charming pub! - Nice neighborhood with a quick walk to a major tube stop. The bar/dining area was really welcoming. We enjoyed breakfast in the morning and a drink in the evening. Great staff! Our room could have been a bit bigger-tough with two people.
• Arnaud (7/5): Séjour sans surprises, bonnes ou mauvaises. - Propreté et confort de la chambre. Sirènes d'ambulance et police très fréquentes.
• Debora (9/5): -
• Andrew (7/5): Nice Hotel for the area and pretty good value overall. - Convenient for Westfield and surrounding areas. Room was nice but no blackout blind made for an early wake up. Bit of confusion around what time breakfast was served until but it all worked out ok in the end. Fine for us but having no lift to reach the upper floors would be difficult for someone with mobility issues.
• Lucas Lindegaard (8/5): -
• Eli (10/5): -
• Paul (9/5): -

Photos