ANDAZ CAPITAL GATE ABU DHABI, BY HYATT
Location: Abu Dhabi National Exhibition Centre, Al Khaleej Al Arabi Street, Abu Dhabi, 95165, Abu Dhabi, AE
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Spa Retreat
Indulge in massages, body treatments, and facials at the spa. Unwind in the outdoor pool, steam room, or 24-hour fitness center.
Culinary Delights
Savor meals at the restaurant, have snacks at coffee shops, and enjoy 24-hour room service. The bar/lounge and poolside bar offer perfect settings to mingle with other guests.
Convenience & Comfort
Complimentary Wi-Fi, concierge services, and 24-hour business center ensure a hassle-free stay. Rooms feature minibars, LCD TVs, and luxurious bathrooms.
Book now for a truly lavish experience at ANDAZ CAPITAL GATE ABU DHABI, BY HYATT in Al Rawdah!
Important Information
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Policies
Check-in: 03:00 PM - anytime
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- Gift shops or newsstand
- Conference space
- Breakfast available (surcharge)
- Library
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Full-service spa
- Meeting rooms
- Pool umbrellas
- Tours/ticket assistance
- Free wired internet
- Wheelchair accessible parking
- 24-hour business center
- Free reception
- Snack bar/deli
- Parking (limited spaces)
- Free self parking
- Free valet parking
- Computer station
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- 24-hour fitness facilities
- Banquet hall
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible on-site restaurant
- Stair-free path to entrance
Rooms Available
-
Executive Suite
1 King Bed
1076 sq feet
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - LCD television with premium channels
Food & Drink - Espresso maker, minibar (stocked with some free items), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Mobile key entry
- Desk chair
- Smooth flooring in room
-
Family Room
1 King Bed and 2 Twin Beds
Soundproofed room
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - LCD television with premium channels
Food & Drink - Espresso maker, minibar (stocked with some free items), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Mobile key entry
- Desk chair
- Smooth flooring in room
-
Room, 1 King Bed (View)
1 King Bed
484 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LCD television with premium channels
Food & Drink - Espresso maker, minibar (stocked with some free items), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Mobile key entry
- Desk chair
- Smooth flooring in room
-
Executive Suite, 2 Bedrooms
1 King Bed and 2 Twin Beds
Soundproofed room
Layout - 2 bedrooms
Internet - Free WiFi and wired internet access
Entertainment - LCD television with premium channels
Food & Drink - Espresso maker, minibar (stocked with some free items), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Mobile key entry
- Desk chair
- Smooth flooring in room
-
Suite (Diplomat)
2 King Beds
2637 sq feet
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - LCD television with premium channels
Food & Drink - Espresso maker, minibar (stocked with some free items), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Mobile key entry
- Desk chair
- Smooth flooring in room
-
Room, 1 King Bed
1 King Bed
431 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LCD television with premium channels
Food & Drink - Espresso maker, minibar (stocked with some free items), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Mobile key entry
- Desk chair
- Smooth flooring in room
-
Suite (Andaz)
1 King Bed
1292 sq feet
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - LCD television with premium channels
Food & Drink - Espresso maker, minibar (stocked with some free items), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Mobile key entry
- Desk chair
- Smooth flooring in room
-
Deluxe Room, 1 King Bed
1 King Bed
484 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LCD television with premium channels
Food & Drink - Espresso maker, minibar (stocked with some free items), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Mobile key entry
- Desk chair
- Smooth flooring in room
-
Room, 2 Twin Beds
2 Twin Beds
431 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LCD television with premium channels
Food & Drink - Espresso maker, minibar (stocked with some free items), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Mobile key entry
- Desk chair
- Smooth flooring in room
-
Deluxe Room, 2 Twin Beds
2 Twin Beds
484 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LCD television with premium channels
Food & Drink - Espresso maker, minibar (stocked with some free items), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Mobile key entry
- Desk chair
- Smooth flooring in room
-
Suite (Capital)
1 King Bed
753 sq feet
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - LCD television with premium channels
Food & Drink - Espresso maker, minibar (stocked with some free items), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Mobile key entry
- Desk chair
- Smooth flooring in room
Guest Reviews
- SHAHAB (10/5): Great hotel - Iconic hotel, very nice and helpful staff. Special thanks to their assistant manager, Sagar Chavan. Unexpectedly, I arrived 1 day prior to my other family members, late night. Despite high load of guests, Sagar tried his best to give me the room one night earlier and he made it! That was a great relief after a long stressful trip. 24 hours room service is a plus. Breakfast buffet was excellent with numerous items and the kind staff in the breakfast area approached frequently to make sure we get everything. Overall, it was an unforgettable stay and I highly recommend this hotel.
- Bimalkumar (10/5): Best hotel in Abu Dhabi - Value for money. Great management. Aroop in morning breakfast very caring. Kajal in reception very helping leader. Above all general manager is very good. So obvious hitel stagf including concierge Sahid are reall good.
- Bimalkumar (10/5): Excellent amazing stay - Excellent stay - returning soon - stay all the time - breakfast team very kind and helpful to cater vegtarian special dishes. MOST THANKFUL to chef who made LANGOS as a special request. Great Guys at front desk also. prompt. Ms. Kajal good leader, 3 cheers for Breakafst team. Stayed 10 nights + 2 nights booked for a friend in suite
- Samir (10/5): - Great Hotel with a great location in Abu Dhabi
- Rifat (10/5): - Excellent and convieience for ADNEC
- Arindam (10/5): Excellent stay with breathtaking views - Andaz Capital Gate gave me a wonderful experience. Beautiful rooms, excellent breakfast spread with live stations. I enjoyed staying and spending time. The view was awesome.
- Amirmohsen (10/5): - Amazing architecture, so unique and beautiful. Super friendly and courteous staff, awesome breakfast options. Couldn’t be happier.
- TALHA (10/5): Fabulous - Very good hotel, friendly receptionists, clean, modern interior design, good food and staff at the restaurant, breakfast mix of arabic, indian & international cuisine. Location is on your way to the city.
- Hong Hao (10/5): Spacious and clean room! Great service! - Fantastic stay here at the Andaz Capital Gate Abu Dhabi. Check in service staff were wonderful and very hospitable. Check in was a swift 3 minutes and very pleasant. Our service from Ram was also top notch! He was very helpful! The hotel and rooms are very nice and clean! The photos do not do it justice. It is much nicer in person. Thank you Andaz team for the great stay!
- Joey (8/5): - a spacious room and great layout
- Sylvain (8/5): - The hotel is very nice and very convenient if you have meetings in this area. Breakfast was nice. Beautiful views. I was a bit disappointed by the bed cushions which I found too soft.
- Hatim (10/5): - Adjacent to ADNEC
- kakali (10/5): - Excellent property with amazing service. Will highly recommend the place 👌👌
- Karl (10/5): Few days in Abu Dhabi - Lovely hotel. Staff were lovely and very friendly and helpful. Spotlessly clean and very large rooms.
- YVES (10/5): Top class ! - From check in to check out our stay was simply a fantastic experience. The welcome at check in was smiling and efficient, as were all the services (concierge, restaurant, café, bar, pool, ...) we enjoyed during the 2 days we stayed at the hotel. Comfortable, large and quiet rooms with great views. The bed was a dream. Special mention to the GM who was very friendly and went the extra mile to organise a service for us. Top class !
- Tamara (10/5): - Beautiful accommodation and facilities and very friendly, attentive staff.
- Kenechi (10/5): Great hotel - Great hotel, clean, modern, friendly staff. Restaurant food also very good. About 20 minutes from town centre.
- Adam James (10/5): - This is quite easily the nicest hotel i've ever stayed in, and the views were great. The only real negative is that the surrounding area isn't much to do as it's towards the business district
- Mashari (10/5): - Love the bathtub, and comfy room
- shahid (10/5): - Great experience! Will recommend.
- NELSON (10/5): - I recommend
- Hamzeh (8/5): - The property design.
- Maziar (10/5): - …
- ivo (10/5): - Absolutely perfect, Only the location is not the best
- Mark (10/5): - Incredible staff. Kind, attentive, generous. Quiet rooms. Very filling breakfast. Good gym and spa / steam room.
- Maaz (10/5): Beautiful hotel with beautiful staff - My trip was amazing and the staff was very friendly especially the room service gentleman Ram who was always ready to make our stay comfortable we enjoyed the stay
- Rehan (8/5): - Unique design..
- Marc (8/5): - Unique property in that the building leans - very neat and tidy - staff were extreamly friendly - check in process was ok (waited but not too long) - we felt that breakfast was expensive at 130aed per person - we opted not to have breakfast at the hotel - room was on the smaller side but very neat and comfortable - good view from our window on the high floor - few complimentary items in the bar fridge - everything considered it is a very nice hotel and we will go back
- Roberto (10/5): Nice hotel - Very nice hotel, beautiful views and nice touches
- Patrice (10/5): - It is so convenient for the Adac conference center with easy access by taxi to downtown Abu Dhabi. The decor is superb with splendid original paintings to be admired. The reception on the 18th floor is incredible and the staff so professional. The rooms are well appointed with an incredible view. It is worth the little more than the surrounding hotels. Especially appreciated the outdoor pool on the 19th floor.
- Verified traveler (6/5): - First impressions of the hotel are good enough, the arrival and lobby area is nice. We arrived at 3.30pm and our room wasn’t ready until 4pm, despite check-in being from 3. This was slightly annoying but no major deal. The hotel staff also seemed miserable, the only friendly ones we encountered were the security guard and valet outside and the restaurant staff. Luckily we only stayed for one night, the pillows were by far the worst I’ve experienced, in a hotel or anywhere else. The AC in the room sounded old and rickety, there’s no noise protection from outside, you can hear anyone walking down the hallway, and worst of all the room constantly creeks during the night, it literally sounded as though someone was walking around in our room. I’ve probably stayed at 50+ different hotels in my life and this is the first time I’ve ever felt the need to write a review at how bad it was. Apart from the awful sleeping conditions (probably the most important part) the hotel is fine, but it certainly doesn’t justify it’s price tag, you could stay at a holiday inn for a third of the price and get better service and comfort.
- Paulos (10/5): - Excellent
- Jequan (10/5): - The interior design of the rooms was incredible. Everything from the walk-in showers to new desgned carpet felt lavish.
- Scott Daniel (10/5): - We stayed at the Andaz for a conference next door at the convention center. The location was perfect for the event and the hotel met our expectations on every level. The room was spacious with an amazing view, the pool was likewise gorgeous, and the restaurant was top notch. The staff from the front desk to the cleaning crew were friendly and went above and beyond. Everyone was incredible! I will definitely stay here again when in Abu Dhabi next time.
- Gordon (8/5): Second Stay would go again. - Good experience from checkin to checkout. Staff friendly and helpful.
- Nabil (10/5): - I liked everything
- TALI (8/5): מלון נחמד - מלון חביב, נמצא מעל קומות משרדים, עיצוב קצת מיושן. ארוחת בוקר טובה. הצוות מאד שירותי וחביב. מיקום בעייתי מאחר ואין מה לעשות מסביב
- Margaret (10/5): - Wonderful building, great view, large room
- WILSON (10/5): - The design of the hotel is top notch! Kudos! Plus the rooms are impeccable and beautiful. Cozy yet romantic!
- Simon (10/5): Stunning hotel - Stunning hotel with beautiful spacious rooms. Staff incredibly helpful and friendly. Great gym and although the pool is quite the small its location is pretty spectacular. Really enjoyed my stay.
- Cathy (8/5): - Landmark building. Foyer was under refurbishment but internal parts of hotel where clean and impressive
- Jean Pierre (10/5): Great experience - It was a very amazing adventure to stay at this hotel. Great architecture and very good interior design for the room and lobby. If you come from Dubai or coming to stay in Abu Dhabi, please check for PCR test. It's mandatory in this emirate.
- Danny (10/5): - New and nice concept hotel. Big rooms with nice view. Free valet parking.
- Meshal (8/5): Not bad - Good location, quiet area Something is There is a rather strange comment! All the staff I met at the reception, the concierge, the valet, no one was smiling or welcoming!! Everyone is sulky !!
- Haider (10/5): - Staff was great and make sure they accommodate the guest as much they could food is great
- Keith (10/5): First class hotel and service - Everything was excellent: the room, service, breakfast and the restaurant at night. Reception staff especially helpful. Thanks
- Omar (8/5): Overall good - Staff: friendly Room: big and clean. Breakfast: poor selection of food. Luggage when checking out: no one came.
- Ville (10/5): - An absolutely fantastic property. Patrick and Tamara at Cyan restaurant did our stay absolutely fantastic! They really went the extra mile to make sure everything was great during our stay at the Andaz!
- Mohammad (2/5): Not good - Was bad , parking isn’t suitable and far from entrance . Reception team ( night shift ) not helpful
- Parijat (6/5): Averge hotel - Pretty over rated. I wont even rate it more than 3 star. The parking is bare open. The reception is at 18 floor. Breakfast was disappointing. Not much choice. Only positive is the view from room. Nothing much to talk about. There are much better hotels in abudhabi .
- Verified traveler (10/5): - Service staff was very professional and helpful , they create a good atmosphere. Thank you .
- Raashid (10/5): Great stay - Wonderful one night stay here for my daughter’s birthday. The staff were very friendly and made it extra special for her. Rooms were fabulous, my only suggestion would be a thicker duvet. Great colourful decoration.
- Asad Aziz (10/5): - Extremely courteous staff especially restaurant area.Room cleanliness very good.I will recommend this hotel strongly
- jOHN (10/5): Superb weekend stay!! - Spacious rooms, bright and very clean. Awesome breakfast! Gym facilities were excellent! Above all, would like to thank the staff at the parking, gym, pool, breakfast room and the reception who were really friendly, always smiling, courteous and very helpful!! That is what made our stay something to remember!
- Michael (10/5): - This was the quietest hotel (room) I've ever stayed in. The architecture inside and out is breath-taking. Breakfast is fantastic. Public areas (restaurant and lobby) are very nice and inviting. I've traveled quite a bit and stayed in a lot of hotels worldwide. This is probably one of my top 3 favorites anywhere. The only drawback is that is it a little bit far from centers of activity. But taxis, which are reliable and cheaper than Uber, are fantastic.
- Amna (10/5): - Everything was perfect
- Verified traveler (10/5): Nice comfy rooms in a cool building - Amazing service and well kept rooms
- Verified traveler (10/5): - clean room... friendly staff
- Thayne (10/5): Great quiet and friendly stay - We had a great stay. Hotel is out of the downtown area but it is a short cab ride to most spots. Extremely friendly and helpful staff.
- Hamilcar Eldo (10/5): Perfect hotel in Abu dhabi❤️ - Unforgettable experience. Our stay was perfect.
- Verified traveler (10/5): - Lots of space, stylish rooms, courteous staff and fantastic service
- Verified traveler (10/5): - Lobby breakfast room was fantastic large, lovely bath
- Luluah (10/5): Amazing place to stay in - It was amazing and the sevice is so good
- Verified traveler (10/5): - Wirh rhe gentleness of the staff with me and my family, I was just like home. Never in my travellibg live I I been threated with so attention
- Verified traveler (10/5): - Very nice hotel to stay in. Food was great, accommodations were very good, nice coffee and fresh juices! I will definitely recommend this hotel to anyone.
- Verified traveler (10/5): - Very Beautiful. Great swimming pool. Lovely breakfast.
- Yat Leong (10/5): Nice Hotel in Abu Dhabi - Capital Gate free upgraded our room. Staff is very friendly and helpful who introduced some attractions in Abu Dhabi. Stylish and new hotel we have enjoyed even only 1 night stay.
- Orange (10/5): - lobby was very casual - level matches the high price
- Verified traveler (10/5): - The building as an architecture piece stands out. Everyone at the hotel was friendly and kind and they knew us by name upon our arrival. The location of the hotel is a bit off but we knew that prior to our arrival and we chose it on purpose. It is very close to Sheikh Zayed mosque. And taxi drivers know the hotel by Hyatt name and not Andaz. Apparently hey have been recently rebranded as an Anda by Hyatt branding.
- Hao Yin (10/5): - Fashionable hotel and all facility is good in this hotel
- Verified traveler (10/5): - great location, wine tasting! comfortable room and great food
- Davidson (10/5): - Really enjoyed my very short stay, 2 days. Very friendly staff from start to finish.Close to the convention center and airport.
- Verified traveler (8/5): - Spectacular building, rooms, art, and theme. Great service. Food left something to be desired and was expensive.
- Verified traveler (10/5): - Truly 5 star hotel. Excellent staff and emeneties.
- David (10/5): Great city hotel - The Andaz capital gate is positioned at the exhibition centre. We used it for our base for the Grand Prix for 7 days. Fabulous welcome large rooms. Small but pleasant pool area on the 19th floor of the worlds most “leaning” building. We had steak sandwich and monitors for lunch at the pool - yum! Can’t fault a thing. Our trip was split between Capital Gate and Fairmont Bab al Bahr both 5* and offer a different high quality experience.
- Lee (8/5): - Modern and clean. Friendly staff. Good facilities.
- Daniel (10/5): Nice hotel - Nice hotel with very large rooms. Pool area is nice and great view. Breakfast was great and plenty of options. Not a lot happening in the area but taxis are readily available and cheap.
- Monique (10/5): - The property is beautiful and rooms are spacious and well appointed. The staff is AMAZING! Energetic and always at your service.They arranges our tours and provided excellent recommendations The breakfast is among the best we have ever had. Not to be missed! We look forward to return
- Enzo (8/5): - Breakfast buffet is quite expensive if you start at 10.00 and no one tells you that is done at 10.30
- Doug (4/5): - If you are here for an event at the convention center, this place is perfect. Otherwise, consider a couple issues. The hotel/convention center is out in the middle of nowhere, so you need a cab to go into town. The window offers lousy views because the building has all these supports to make that lean. The parking is not so convenient. It is intended more for the convention center and not for this hotel. However, the staff was excellent.
- Simon (10/5): - Awesome, not close to much but most things are a short cab ride away. Not a hotel for the beach but if you don’t care about that then it’s great.
- Rashad (4/5): - There is no beach access. The swimming pool is very small. They didn’t extend late checkout more than 2 pm.
- Jamaal (10/5): Amazing hotel - The hotel is amazing. A little bit out of the way but I rented a car and the streets were empty it wasn't a problem for me. The style of the building is very alluring. Front desk service was prompt and helpful going as far as to write down names and addresses of happening clubs, lounges, restaurants and malls. Mr. Akash from concierge went up and beyond to help me plan and confirm tours and excursions. Thank you thank you thank you. I spent alot of time at the pool and spa. Wonderful messages, manicures and pedicures was very relaxing. Thank you again. I most definitely will stay here again my next trip to Abu Dhabi.
- Verified traveler (8/5): Hotel - It is very nice hotel but no shipping or activitIes around the hotel especially weekend.
- Roy (10/5): In a league of its own - As I write this review from another company's 5* hotel in Dubai, I am reminded of all the things that set the HCG apart from the rest. Even though both hotels are in their quiet periods, and both hotels still have plenty of guests, the HCG was at all times peaceful and very relaxing, with no other noices to be heard, thanks to the spacious rooms, wall-to-wall carpets, two layers of triplex glass between the room and the outside world, and a general design that makes one feel as comfortable as at home. The professionalism and sincere friendliness of the staff suggests that they all enjoy working at the HCG, and that they genuinely want their guests to be happy. This was our third experience at the hotel over four years, and it is now our hotel of choice for Abu Dhabi, even though it is out of the centre. On that point, taxies are plentiful and relatively cheap, making it inexpensive and not too difficult to get to the corniche, the Grand Mosque, the massive Yas Mall, or even the Louvre, with none of those single journies costing more than 50 dirhams (about £10).
- cameron (8/5): - Given my early AM arrival later check out would have been appropriate. Otherwise fine.
- Allen (10/5): Beautiful - The hotel is very beautiful and the staff was excellent!
- Verified traveler (10/5): Great if you are attending a conference - It's an awesome hotel if you are attending a conference in the nearby conference center! If you are looking for beach or a pool, look elsewhere! its pool is a small one on the 19th floor! And you have no direct access to the beach! Other than that, the rooms and other amenities are exceptional.
- Verified traveler (10/5): Outstanding property - Contemporary, clean, spacious and comfortable. Excellent property. Breakfast was an outstanding spread. Right next to the exhibition center if attending a conference.
- Carol (10/5): wonderful stay! - When I arrived, for some reason they had a note that my cancellation had been cancelled, but they made sure they made things aright and from then on I can't say enough about the wonderful staff (from the reception to the concierge to the doormen. The location was perfect for business (next to exhibition center) but nowhere near anything else to do in Abu Dhabi.
- Keith (8/5): Well located in a great building - We would have given it 5 stars had not 2 things happened. 1) The lady in reception told us clearly that the Louvre museum was open on the only day it was not - Monday. So we wasted a lot of time and money going there and back only to be turned away. 2) the Concierge got us a taxi to the airport driven by the only driver in Abu Dhabi who did not know how to get there! When he finally did make iit, mostly with our help, he had no idea where to drop us off! It is a business oriented hotel so I would not choose it for a leisure holiday.
- Lee (6/5): Fair hotel poor food - Was here for a convention. The food in the hotel is mediocre. Breakfast buffet is expensive and not good. Room service was late and pizza was way undercooked And basically raw. The hotel is pretty and well equipped except for a fairly new hotel why would they not have USB inputs to charge tour portabl s.
- Verified traveler (10/5): Perfect location with the city backdrop. - Probably one of the best $100+/- hotels I’ve ever stayed in. Felt like a $200 a night hotel. It’s just outside of main city traffic but close enough to be there in a few minutes.
- Chirantan (8/5): Need to give break fast free in the morning - It was really nice hotel but the break fast was not free. All the motels or hotels in USA gives free breakfast but your hotel did not give us anything. That’s the lacking part besides that everything was good.
- Scott (10/5): Superb - Incredible service throughout our stay.
- Verified traveler (10/5): Great hotel - The hotel was modern and comfortable, the price was great and the staff was friendly. Would definitely recommend staying here!
- Verified traveler (10/5): Excellent hotel and staff - 100% recommended. The service is good as well facilities
- Sharon (10/5): If you're stil looking - STOP AND BOOK NOW!!!! - If you are reading this review and still searching for the perfect hotel in Abu Dhabi - stop looking and book ASAP. The staff - a huge thank you for making my stay wonderful. It was a pleasure. Your professionalism speaks for itself. Management is excellent. They are flexible and will respond promptly to your needs/requests. I arrived an hour prior check in. I was immediately assigned my room without delay. I had a do not disturb sign lit. Management called in the evening to see if I required any services. The rooms are heavenly. Clean, spacious, ample lighting, functional and most importantly excellent size bathroom with separate soaking tub. All the amenities you can think of: safe, coffee/tea, ironing board, slippers robe, petite refrigerator. Lot of mirrors. Kudos to the designers. I didn't utilize the pool - it is large. Med size clean gym good equipment. Do note if you do not rent a car you'll be cab hopping. I didn't want the hassle of driving and attempting to navigate and locate parking facilities. The food selection, presentation and service was first class. I had breakfast daily. Good variety and dinner nicely prepared and served hot not microwaved. I'm extremely picky. So for me to give this a 5 star rating. You can believe it is. I looked high and low for anything out of the ordinary. Couldn't come up with anything EXCEPT limited television channels. Now I am not technologically savvy so I could have been operating the remote incorrectly.
- Jason (10/5): Perfect hotel to me - Nice, clean, and quiet. Perfect for the people like me who attends trade show.
- Verified traveler (8/5): Great location, building and service. Average food - Too much executive type. Food was average as compared to other options available.
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