Riu Palace Peninsula - All Inclusive
Location: Blvd. Kukulcan, Km 5,5, Lote 6-C, Zona Hotelera, Cancún, mx
Star Rating: 5 Stars
Property Type: Resorts
About this Property
Luxurious All-Inclusive Resort in Cancún
Experience the ultimate getaway at Riu Palace Peninsula - All Inclusive, located just 600 meters from Tortuga Beach. Top-Notch Amenities await you, including a fitness center, free private parking, and a garden. Indulge in exquisite dining at the on-site restaurant, keep the little ones entertained at the kids' club, or unwind with room service. Unparalleled Comfort is guaranteed in the well-appointed rooms featuring modern amenities like a flat-screen TV, air conditioning, and a private bathroom. Take advantage of the hot tub, evening entertainment, and 24-hour front desk. Endless Entertainment options such as table tennis, diving, and snorkeling ensure a memorable stay. Book now for an unforgettable experience at Riu Palace Peninsula - All Inclusive.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Clubhouse
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Safety deposit box
- Tour desk
- Facilities for disabled guests
- Hot tub/Jacuzzi
- Car hire
- Massage services
- Table tennis
- Shared lounge/TV area
- Wheelchair accessible
- Heated pool
- Evening entertainment
- Public Bath
- Entertainment staff
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Steam room
- Beauty Services
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Security alarm
- Key card access
- Broadcast Live sport events
- Aerobics
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Billiards or pool table
- Free wired internet
- Snack bar/deli
- Golfing on site
- Playground on site
- Scuba diving on site
- Snorkeling on site
- Self parking (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Clubhouse
- Exercise/lap pool
- Japanese garden
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Water sports equipment
- Beach club nearby (surcharge)
- Hosted evening meal (reserve)
- Beach toys
Rooms Available
-
2 Bedroom Junior Suite Ocean View
Guests will have a special experience as this suite offers a hot tub and a spa bath. This air-conditioned suite is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 3 beds.
Max Occupancy: 8 (6 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Socket near the bed
- Smoke alarm
- Key card access
-
2 Bedroom Junior Suite Superior Ocean View
The hot tub and spa bath are the standout features of this suite. This air-conditioned suite is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Socket near the bed
- Smoke alarm
- Key card access
-
Junior Suite, Connecting Rooms, Ocean View (B2C-CA)
2 King Beds
Features a private balcony
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Connecting Rooms (C)
4 Double Beds OR 2 King Beds
Features a private balcony
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Connecting Rooms, Ocean View (C)
2 King Beds
Features a private balcony
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Connecting Rooms (B2C-CA)
4 Double Beds OR 2 King Beds
Features a private balcony
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, 2 Bedrooms, Garden View (C)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Connecting Rooms (M)
2 Double Beds OR 1 King Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Connecting Rooms, Sea View (M)
1 King Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Connecting Rooms, Ocean View (L)
2 Double Beds OR 1 King Bed
Features a private balcony
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Connecting Rooms, Ocean View (Superior | L)
2 Double Beds OR 1 King Bed
Features a private balcony
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, 2 Bedrooms, Garden View (B2C-US)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Garden View (B2C-CA)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Garden View (U)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Garden View (B2C-US)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Connecting Rooms, Ocean View (Superior | C)
4 Double Beds OR 2 King Beds
Features a private balcony
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Garden View (E)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Garden View (C)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Sea View (M)
2 Double Beds OR 1 King Bed
431-sq-foot room with a balcony
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, double sofa bed, and iron/ironing board
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Sofa bed
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Sea View (Superior, M)
2 Double Beds OR 1 King Bed
431-sq-foot room with a balcony
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Connecting Rooms, Ocean View (E)
2 Double Beds OR 1 King Bed
Features a private balcony
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Connecting Rooms, Ocean View (E)
2 Double Beds OR 1 King Bed
Features a private balcony
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)
4 Double Beds OR 2 King Beds
Features a private balcony
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Connecting Rooms, Ocean View (Superior | E)
2 Double Beds OR 1 King Bed
Features a private balcony
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Suite, Ocean View (Elite Club +18, B2C-US)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite (Villas Swim-Up, Elite Club +18, E)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Suite (Villas, Elite Club +18, C)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Suite, Ocean View (Elite Club +18, U)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Suite, Jetted Tub, Sea View (M)
1 King Bed
753-sq-foot room with a balcony
Layout - Bedroom and sitting area
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Private spa tub
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite (Villas, Elite Club +18, U)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Suite, Jetted Tub, Ocean View (C)
1 King Bed
Features a private balcony
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite (Villas Swim-Up, Elite Club +18, U)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Ocean View (Villas, E)
1 King Bed
441-sq-foot room with a balcony
Layout - Bedroom and sitting area
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Private spa tub
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Suite (Villas, Elite Club +18, U)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Villa, Jetted Tub, Ocean View (Suite, L)
1 King Bed
441-sq-foot room with a balcony
Layout - Separate sitting area
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Private spa tub
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Villa, Jetted Tub (Suite, L)
1 King Bed
441-sq-foot room with a balcony
Layout - Bedroom and sitting area
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Private spa tub
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Ocean View (Elite Club +18, B2C-US)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite (Villas, Elite Club +18, B2C-US)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Suite (Villas, Elite Club +18, B2C-US)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite (Villas, Elite Club +18, C)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Suite, Jetted Tub, Ocean View (Villa - U)
1 King Bed
646-sq-foot room with a balcony
Layout - Bedroom and sitting area
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Private spa tub
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Villa, Jetted Tub, Sea View (Suite, M)
1 King Bed
753-sq-foot room with a balcony
Layout - Bedroom and sitting area
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Private spa tub
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Ocean View (Elite Club +18, E)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite (Villas, Elite Club +18, E)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Suite, Ocean View (Elite Club +18, E)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite (Villas Swim-Up,Elite Club +18, B2C-US)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Suite (Villas, Elite Club +18, E)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Suite, Jetted Tub, Ocean View (SUMZ / B2C)
1 King Bed
431-sq-foot room with a balcony
Layout - Separate sitting area
Relax - Outdoor private hot tub
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Private spa tub
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Private spa tub (outdoor)
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite (Villas Swim-Up, Elite Club +18, C)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite (Villas Swim-Up, Elite Club +18, E)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Suite (Villas, Elite Club +18, E)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Suite, Ocean View (Elite Club +18, E)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite (Villas, Elite Club +18, E)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Suite, Ocean View (Elite Club +18, C)
1 Double Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Villa, Hot Tub, Ocean View (Suite, L)
1 King Bed
646-sq-foot room with a balcony
Layout - Bedroom and sitting area
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Private spa tub
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Change of towels (on request)
- Energy-saving switches
-
Villa Suite Jacuzzi Ocean View Adults Only (+18 yrs)
This villa features a hot tub. The air-conditioned villa has 1 bedroom and 1 bathroom with a bath and a shower. This villa features a mini-bar, a coffee machine, a flat-screen TV with satellite channels and a terrace. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Bidet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
-
Double Room with Garden View
Max Occupancy: 4 (3 Adults)
-
Junior Suite
This double room features a hot tub. The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a bath and a shower. Featuring a terrace, this double room also provides a coffee machine, a seating area and a flat-screen TV with satellite channels.
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
-
Junior Suite Ocean View
This double room's standout feature is the hot tub. The spacious double room offers air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a bath.
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
-
Junior Suite Superior Ocean View
The hot tub is a top feature of this double room. The spacious double room features air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a bath.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
-
Suite Ocean View with Hot Tub
This suite offers a hot tub. Featuring 1 bedroom, this spacious suite offers 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite provides a flat-screen TV with satellite channels, a mini-bar, a coffee machine, a wardrobe as well as sea views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Bidet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
-
Villa Junior Suite Jacuzzi Adults Only (+18 yrs)
Guests will have a special experience as this villa offers a hot tub. The air-conditioned villa features 1 bedroom and 1 bathroom with a bath and a shower. This villa has a mini-bar, a coffee machine, a flat-screen TV with satellite channels and a terrace. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
-
Villa Junior Suite Jacuzzi Ocean View Adults Only (+18 yrs)
This villa's special feature is the hot tub. The air-conditioned villa features 1 bedroom and 1 bathroom with a bath and a shower. This villa has a mini-bar, a coffee machine, a flat-screen TV with satellite channels and a terrace. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
-
2 Bedroom Junior Suite
This suite features a hot tub and a spa bath. This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as outdoor furniture. The unit offers 3 beds.
Max Occupancy: 8 (6 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Socket near the bed
- Smoke alarm
- Key card access
-
Large Double Room
The unit has 3 beds.
Max Occupancy: 8 (6 Adults)
-
Deluxe Room
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
-
Double Room with Sea View
Max Occupancy: 2 (2 Adults)
-
Junior Suite with Private Pool
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
-
Suite with Sea View
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
-
Suite with Sea View
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
Guest Reviews
- Alejandro (9/5): -
- Ian (9/5): Wonderful location. 9/10 - Food in main restaurant was excellent, the 'specialist' restaurants though not as expected., as the foord was 'ordinary' and in some cases not pleasant.
- Marta (10/5): descanso y diversion - excelente todo esta bien
- Varvara (10/5): Good memories - Very good All
- Wanruo (4/5): -
- Rafael (1/5): Decepção - No primeiro dia estava tudo perfeito até que tudo começou a ficar ruim. Recebemos a notícia de que o hotel fecharia nos próximos dias para uma reforma e com isso começou a faltar insumos básicos como pão e manteiga no café da manhã, bares e restaurantes temáticos fechados e muitos trabalhadores realizando uma obra antecipada interferindo na paz e sossego da estadia Fui questionar com a gerente a situação da falta de insumos e o fechamento dos bares e restaurantes e ela disse que nada poderia fazer. Eu insisti que não queria ficar naquele hotel e ela me transferiu para um do mesmo grupo, mas de valor inferior, fiquei com o prejuízo
- Evelyn (5/5): Esperaba mucho más - El lugar ya se veía viejo, lo que no sabíamos era que el siguiente día de nuestra salida empezarían a remodelar Estaba muy viejo y los Jacuzzi sucios
- Laura (10/5): - Todo
- Tania (9/5): - Vista, instalações
- Alejandra (9/5): -
- Lynne (8/5): -
- mariana (10/5): Excelente - La atención de la gente Quizás las habitaciones un poco descuidadas
- Hiroshi (10/5): 休暇 - 1人で宿泊したけど十分楽しめた。隣のリウカリブは系列なので入ることができ、リウパーティーにも参加できて良かった。ビーチに関しては想像するようなビーチってわけではないが綺麗で遊べるビーチだった。初めてのオールインクルーシブだったが、いい体験ができた。 エレベーターが潰れていて1つしか稼働していなかったのでエラーベーター待ちの行列できていた。日本食レストランの歌舞伎はみんなが想像するような日本食ではない。あくまで創作料理として食べるべき。でも美味しかったよ。
- Veronika (10/5): exsceletní vracíme se již roky -
- Edgar (10/5): -
- Alves de Mello (9/5): Excelente - Boa infraestrutura e farta alimentação De tudo
- marina (4/5): -
- Eliran (1/5): - Everything is bad with them bad service! The rooms smells so bad!
- Wenjie (2/5): If possible, I would like to claim some refund or credit. - The beach is nice. The hotel will be closing for renovations immediately after our check-out, which likely explains why we were unable to fully enjoy the facilities during our stay. For example, there are supposed to be seven restaurants available, but most of them were closed while we were there. As a result, I don’t believe we received the level of service or value that we paid for.
- Joshua (8/5): go to it and enjoy it. They got everything you need to relax and very secure place - The restaurants and the people serving the restaurants are excellent. They’re right on point with anything you need at all times. they are renovating the hotel on April 6. They started shutting down a couple of restaurants and shops a couple days before.
- Mohamed (10/5): I will be back ASAP. Amazing - Amazing everything amazing.
- yosef (10/5): - הכל
- S6950NKjustint (2/5): Rude staff, not worth coming. - Rudest staff I’ve ever had. Everyone seems annoyed you’re there. Countless times you ask for something politely and you get a sigh or they seem angry. Most restaurants were closed on Saturday (we stayed 3 nights). The food is actually good. The room is mediocre at best. Overall would never come back.
- Kimberly (2/5): dont do it - location dirty, horrible food horrible drinks, the facilities were so bad bathrooms near pool area were beyond disgusting . Bed sheets were stained or dirty . it was just a bad experience
- DANIEL (3/5): -
- Roberto Carlos (10/5): -
- Powell (10/5): -
- Thiago (10/5): -
- hirotaka (7/5): -
- Dwaylon (10/5): -
- jemazi (2/5): Not the typical Riu experience - The Riu Palace has been my go-to resort since 2009, and I’ve stayed at many properties in multiple countries. This trip, however, was extremely disappointing. My husband and I, there to celebrate our anniversary, were told upon arrival that we couldn’t have the king bed room we booked, only a room with two double beds. The guest in front of me in line was told the same – he yelled and made a scene, and was given the king bed room. I didn’t want to do that, and instead agreed to pay an extra charge to stay in the adults only area so we could have a king. We specifically asked if our upgraded room would be facing the highway and were assured it was a garden view room. It wasn’t – you could see and hear the traffic from our balcony. That night we tried to go to two specialty restaurants. Both were EMPTY, but we were still turned away at both. I’ve never had this happen at a Riu before. Sure, you have to wait if they are busy. But it was obvious they were understaffed and accepting fewer guests than normal. I found out this resort was days away from closing for six months for renovations, which I didn't know when I booked the trip. You could tell they had already started the process of shutting down, and that we were not going to receive a typical Riu experience, which we didn’t. But of course the price I paid for the trip was the same as always. I might not have said anything, but a staff member at the sports bar was extremely condescending to my husband when he went for coffee the next morning, and I decided to express my disappointment with everything that happened in our first 12 hours there to the staff. Lalo at the front desk did offer me a refund on the extra I paid for the adults only room if I was willing to move to a king bed room in the main building, which is what I had originally booked. Now, suddenly, it was available? Why couldn’t I have just gotten what I had paid for the day before? It’s like I wasn’t an important enough guest – or I guess a loud enough guest. And at that point, I had heard multiple complaints from guests about the elevators not working in the main building, and I thought things might only get worse if I moved rooms. Lalo told me to come back after 12 p.m. when a different manager was available and maybe they could do something else for me then. I waited in line for 20 minutes for him to basically tell me the same thing he said earlier in the day. In the middle of our conversation, another front desk worked interrupted us and starting talking to Lalo. I proceeded to stand there for another five minutes like an idiot as the two of them ignored me, then finally walked away in disgust. What was the point of making me come back and waste all that time on vacation? It only made me more angry. We also had an experience on the beach I wanted to mention. My husband, who is Black, decided to have a cigar on the beach. The hotel has ash trays scattered around, and there are no “No Smoking” signs outside. But apparently it is illegal to smoke on the beach in Mexico, and we didn’t know that. After less than 10 minutes, the Mexican police arrived. They first approached the only other Black male guest on the beach and asked if he had been smoking. Then they came over to my husband. We had no idea what was going on. The cops took pictures of us with their cell phones, then let us go. It seemed obvious that someone had called the cops and reported a Black male smoking on the beach. Either that, or the police came on their own and targeted the only two Black male guests on the beach, one of whom was not smoking or doing anything illegal. Neither possibility is one that would make me feel comfortable returning to Cancun with my husband. This was my seventh trip to the area, and there have always been people smoking on the beach, and the police have never questioned anyone. But I have also only traveled with other white guests in the past. We finally got into a specialty restaurant on our last night. Again, it was empty and we were initially turned away. The host showed me that 29 people were ahead of me in line and tried to discourage me from adding my name to the wait list because we might not get in. I did anyway, and we were seated 25 minutes later. It made no sense. Our poor waiter got four tables at once and was racing to serve us all. It was nothing like a typical Riu dining experience. We also learned from a staff member that the restaurants are all shutting down before the hotel does -- the guests who are staying there this weekend are really going to be stuck with nothing, and I bet they don't know that. And I bet they were charged the same as I was for my trip. After this, I am definitely on the hunt for a new resort chain to use as my go-to. If anyone has any recommendations, I would love to hear them!
- HUGO (9/5): -
- Omar mauricio (4/5): No regresaria nunca a ese hotel - El area de la playa No me gusto la decoracion y la iluminacion de todo el hotel De muy mal gusto y todo viejo
- Tichnell (5/5): Fabulous weather but horrible facilities. - Clean everywhere! The staff are excellent! The elevator situation is horrible. 6 elevators -2 built off, 2 only work from lobby with an employee. Can’t get in going down. The other two worked for a while but one stopped. So 1 elevator for 1400 people is ridiculous. We should get a refund for a ruined vacation.
- Enery (10/5): Amazing! - The staff were great and friendly with my child. Cleaning was great they cleaned our room twice in a day. The food was amazing. The restaurant amazing. One out of 2 elevators was not working. (For one day only)
- Jorge (2/5): Vacaciones - La playa La decoración espantosa, las camas demasiado aguadas
- Jennifer (8/5): -
- Bettina (10/5): -
- BEATRIZ (8/5): I will definitely come back here. - Located along the hotel zone, this property offers the perfect balance of convenience and tranquility. Despite being close to all the action, it remains quiet, peaceful, and feels very safe throughout the stay. The atmosphere is relaxing and ideal for unwinding. There are also well-organized resort activities scheduled daily, giving guests plenty of options to stay entertained without ever feeling crowded or overwhelming. Overall, it’s a wonderful place for both relaxation and enjoyment. The tours are a little pricier than other private tours.
- Samantha (10/5): -
- Jovanny Andres (10/5): Excelente - La vista al mar y las opciones de comida disponibles Algunas personas con exceso de alcohol que hacen sentirte incomodo en ocasiones
- eddibus (10/5): Restaurant review - Just returned from 14 nights here... food was excellent but the stand out service was from the Japanese restaurant.. the manager and staff went above and beyond their duty to give us fantastic service each time we visited... they even put banners and balloons up for my wife's birthday
- Sergio (8/5): -
- Steven (8/5): -
- Departed68 (4/5): Disappointed! - I can't afford to get away every year, so I was really looking forward to this trip. Unfortunately, we had a lot of problems. We had booked 2 rooms and requested that they be close. I know they can't guarantee adjoining rooms, but we weren't even in the same building. We also upgraded to an ocean room view. My balcony had a 4 foot concrete wall. If I sat in the half broken chair that was provided, I saw 4 concrete walls and nothing else. The next day, I went and requested that I get moved to be in the same building as my friend, as they had suggested. Horrible view. The room was mainly overlooking a roof with only a partial view of the ocean. I went to use the ironing board, but when I took it out of the closet, it was so old and rusted that 2 of the legs were no longer attached. I told the cleaning lady so that they would replace it for the next person in the room. Instead, they wanted me to pay for breaking it. Eventually, they made me sign a waver that said that I did not do the damage. The resort was so loud, I barley slept the entire trip. They use heavy doors that slam very loudly when they shut. These doors were slamming all night long. It almost sounded like a gun shot (I knew it was not a gun shot). It was that loud. Also, people were partying and screaming in their rooms and hallways until 4 or 5 am each night. There was no security and apparently no rules. The drinks were definitely watered down and horrible tasting. It is the only time that I have had a terrible margarita in Mexico. The pools all closed at 7 pm which I have never experienced either. I've only been to resorts where they close at 10 or 11 pm. The safe in the room didn't work and the freezer in the mini fridge looked dangerous. The hotel is old and needs some repairs, did not seem like a 5 star despite the amenities available. On a positive note, the beaches were beautiful, and there were many lovely pools. Overall, the staff were also very friendly.
- feliciat541 (10/5): Great location, Beautiful - The location is fantastic with a beautiful, swimmable beach. Take your snorkles and with a little snack of bread you will see a variety of fish in the water near the large rock outcrop. We saw Sergeant Majors, Anglefish (Palometa), Black Damsels, Angelfish and many other white fish. We also saw a small Baracuda. The white sand is phenomenal and there are many palm trees on the beach that we liked. There was always lounge chairs available in nice shady spots. There were umbrellas and always someone to bring an umbrella and set it up. There were waitors on the beach and service everywhere was above and beyond. The Las Olas buffet was excellent. The Steakhouse was really good and we had steak and lobster, go early to secure your table. We went 2 times and had the lobster, quite large. We liked the Bloody Mary station and the Mimosa one, every morning. We liked the Neon Party and didn't find the music on other nights too loud, too late. We liked the live music on Latin night? and the piano bar. Check in and out was fast and polite. Patricia suggested we upgrade and could check in early (at 12:00) and we did. We were on the 12th floor and had breath taking views out the window across the pool and to Isla Mujeres. The isalnd lights were beautiful at night. Our bathroom was nice with granite counters and a rainshower. Huge bath tub...big nice towels. Immaculately clean.nice tv with good reception.Stocked mini fridge and bar. No complaints from me. The color scheme with purple and hot pink was Miami vice like, but it was also kinda working with the beach scene. Purple glass blocks in the bathroom were a bit dated, but unique. The gardens were amazing and immaculate. Overall, a great time and I would definitely return.
- Estefania (9/5): Excelente - Las habitaciones y piscinas y la atención de los meseros
- Mai (10/5): Fun place to stay if you like relax and clubbing/party vibes. They have quiet moments too. - Clean, fun & beautiful! Beds were hard. No windows in the hallways so it was super stuffy.
- Jiaqi (8/5): A vibrant, adult-oriented all-inclusive resort with great energy, best suited for couples or groups rather than families - The hotel has a beautiful beachfront location with stunning ocean views and a lively atmosphere. The pools, entertainment, and overall energy make it a great choice for adults looking to relax and socialize. Service was friendly and efficient, and the all-inclusive offering provided good variety throughout the stay. The resort feels more tailored toward adults and a party-style atmosphere, which may not be ideal for families seeking a quieter or more kid-focused experience. Some areas can get busy and noisy, especially during peak times.
- Beatriz (4/5): This Hotel should be rated two stars. - The Drink we’re good . The Elevator took forever. Old floors. The beds were not comfortable. They did not provide me with the room i booked.
- Sheila (1/5): It’s horrible. I would never recommend it to anybody and I’m gonna post my displeasure on Facebook, Instagram and TikTok - I didn’t like anything about the property. Yes I he did everything about this property. It was a baiting switch. I paid half down before I came down for the vacation and only expecting to pay 4500 bucks for the rest and instead of costing me another $4000 and then they tried to tell me they gave me a junior suite when in fact it was just a regular room and to upgrade to a suite at that point cost me another $4000 there was jackhammering in the morning that started at seven couldn’t hardly sleep. The elevators were so small that they couldn’t accommodate anything more than seven people with luggage this was the worst expert in my entire life.
- Alejandra (8/5): -
- Alejandra (10/5): - Habitaciones muy cómodas, personal increíble, instalaciones perfectas
- nicolebS5150OC (2/5): Worst travel experience ever - We had a confirmed, fully prepaid 5-night stay at Riu Palace Peninsula booked months in advance through our travel agent. After a long day of travel with our two young children (ages 4 and 2), including one with special needs, we arrived at the resort in the evening—only to be told they were overbooked and had no room for us. What made this worse is that they clearly expected us—they handed us pre-printed envelopes with our names and reservation details before informing us we couldn’t stay. There was no prior notice, no apology, and no real effort to handle the situation with empathy. We were told we’d be sent to a sister resort “20 minutes away.” In reality, it was closer to 40 minutes, in the direction we had just come from. After already traveling all day with exhausted and hungry children, we were put back on a bus, delayed further for a gas stop, and didn’t arrive at the new hotel until much later. Upon arrival, we were asked to sign a form stating that we voluntarily chose to stay at the alternate property and waived any claims. That is simply not true—we had no choice. We also originally booked a two-bedroom junior suite to accommodate our group, but instead were given two separate standard rooms. This was a clear downgrade from what we paid for. To make matters worse, when we asked for a very simple accommodation—a peanut butter and jelly sandwich for our autistic child who has limited food options—we were refused, despite the ingredients clearly being available at the resort. Overbooking can happen, but how a resort handles it matters. In this case, the lack of communication, poor treatment, and complete absence of customer care turned what should have been a special family trip into a stressful and disappointing experience. I would strongly caution others before booking here.
- Maxo (4/5): It was horrible based on my previous experience at other RIU - Drinks and staff Rooms are horrible and they have roaches
- Chad (10/5): - 4th time there loved it Rain
- Ricardo (10/5): -
- Javier (5/5): -
- Joshua (9/5): Great - Great location they take great care of you No transportation to the airport, you have to use taxi or Uber. Booking.com is our fault for that because they don’t let you know that.
- 230JenniferM (2/5): Awful - Riu peninsula is keeping our money from a cancelation due to illness . We need a document for our travel insurance and the representative from India is demanding we give him $1000 for the needed documents. He was yelling and argumentative demanding more money from us when we are going through travel insurance. This is a total scam and he eventually hung up on us when we wouldn't give him $1000. When we initially tried to cancel with them, they said it was too late, yet now riu packages is demanding $1000 and refusing to give us needed documents for our travel insurance. I know riu reads these comments, please send us contact info immediately to fix this.
- 739callied (2/5): Staff are Thieves - I hate I have to give them even one star. DO NOT STAY HERE IF YOU WANT TO KEEP YOUR BELONGINGS. Housekeeping went through my daughter's personal stuff and stole her iPad. (It had all of her notes for college hence why it was so vital we got it back.) We proved it through the "Find My" app, but we didn't discover it until a few hours for leaving for the airport. Gustavo, the manager on duty at the time, took our information and promised the resort would make it right since we had to leave to come back home. And, again, had proof it was removed from the resort solely by someone on their staff since we hadn't been off resort and no one else had come in our room. Since then, the resort has yet to acknowledge the complaint, and what they did address, is not at all what happened. I've now had to pay to replace it and the resort is denying any involvement. DO. NOT. TAKE. THE. CHANCE.
- Christina (10/5): -
- Nemorin (10/5): - Dans l'ensemble tt était convenable jusqu'ici n'y avait pas de langouste dans le restaurant de grillade toute la semaine alors que c'était écrit sur la carte les animations le soir étaient vraiment top
- Bruno (8/5): Bon séjour - La vue , la localisation , le buffet Mobilier vieillissant
- Zarek (7/5): -
- Stelsie (9/5): - Excelente comida y servicio de bar en la playa.
- Luis Ernesto (10/5): -
- Caletta (4/5): -
- Jorge Alberto (10/5): Felicidad, es mucho más de lo qu espera por ser la primera vez en un all inclusive - Destacó la atención del personal, en todos sus puestos. Las instalaciones, los eventos, la comida y bebida. No encontré nada que no me haya gustado.
- Ana Carolina (10/5): -
- CURRUCHICH (10/5): - La comida deliciosa. El personal muy amable
- Gonzalez Alvarez (10/5): -
- SunDaisy76 (6/5): Mixed feelings - First, let me say we're repeat Riu guests. We've come to expect a certain level of quality from Riu, especially from a Riu Palace. The staff, as always, was absolutely amazing - friendly, helpful, efficient, and hardworking. However, this hotel has a major upgrade starting in a month or so. It was very clear that there was no room in the budget for actual repairs beyond cleaning because of this pending update. Two elevators out of 6 were out of service, and one of the others had a malfunctioning weight limit alarm, so we often took the stairs from the 6th floor. Tiles were broken and missing everywhere, especially in the pools, and we saw numerous guests requesting bandaids for injured feet in the pool area. Art on the walls was zip-tied together. The steam room was luke warm, with controls hanging off the wall. Lots of cracked furniture cushions, chipped paint, and old towels were common. Our room's door wouldn't latch without significant effort. The food was truly disappointing. The buffets were absolute chaos, with no clear flow of traffic, which means people were constantly running into each other and dropping plates. Rice was often hard, dishes were cold and bland, meat was either overcooked or undercooked, and the main coffee shop didn't open until 10am. The burger & hot dog stand by the pool (instead of an amazing fresh taco stand, like some other Rius have) ensured we smelled like grease every day that we swam there. Custom-made food was pretty good, aside from occasional lack of seasoning. Entertainment staff was excellent, cleaning staff kept this aging resort spotless, check-in staff was very helpful and courteous, and wait staff was incredibly attentive. They saved our vacation. I sincerely hope Riu takes care of them during construction/shutdown, because they are the sole reason for this resort's success.
- Danilo (10/5): Incrível, voltaremos! - Limpeza, qualidade das refeições e atendimento dos funcionários Quarto com decoração antiga e falta de transfer para o aeroporto no checkout.
- martin (10/5): -
- martyq65 (4/5): Second time disappointed - I will at sometime write a full review but for now this will do. We are at the minute staying at the Riu Palace Peninsula. We chose here as we had stayed before and it was an excellent hotel. How things have changed. The hotel is to close soon for refurbishments. The refurbishment isn't the issue. Everything has gone down hill. The food is mediocre at best. The choice in the restaurants is very limited and not very good. It has become a hotel for young drunk and very loud guests. At the minute we are sitting in the lobby and there is no escaping the noise. The Riu Party seems to go on forever. I like the craic and fun as much as the next person but there has to be an end to it. Guests playing their own music through portable speakers in the lobby bar in the early evening. Come on Riu management do something.
- Beatrice (9/5): -
- Neil (6/5): -
- Johnson (1/5): The worst vacation ever. - The pool. Everything was broken. So many issues with our room that needed to be fixed (lightbulbs needed to be replaced, tv remote broken, tv skipping every 10 seconds, all channels in spanish except news, tub drain didn’t work properly and no drinks in the room that were not carbonated, not to mention the shower door came crashing down on me due to wear and tear from the hinges. I got several abrasions and cuts on my hands and feet. The elevators make a strange sound like they are breaking every time you get to the lower level. The food was disgusting. If you are used to America food, do not come here.
- Eloisa (10/5): Melhor impossível, mas não - Simplesmente encantada com tudo: localização, limpeza, comidas, drinks, atendimento nota 10
- Courtney (10/5): Everything was perfect from check in to check out. Highly recommend -
- Marco (9/5): -
- Dorina (6/5): It was one and done - The outdoor facilities were lovely. The indoor lobby was ok, but the rooms were tired and the beds were uncomfortable
- j73alb73 (10/5): Best bang for your buck in Cancun! - I had an amazing stay at the Hotel Riu Palace Peninsula and would absolutely recommend it to anyone visiting Cancún! From the moment we arrived, the service was outstanding. The staff was incredibly welcoming, attentive, and always ready to help with a smile. Check-in was quick and smooth, and we immediately felt like valued guests. The resort itself is beautiful and very well maintained. Our room was spacious, spotless, and had a stunning ocean view that made waking up every morning feel like a dream. The beds were comfortable, and the room amenities made the stay even more enjoyable. The food exceeded expectations for an all-inclusive resort. There were multiple restaurants offering a variety of cuisines, and everything we tried was fresh and delicious. The buffet had plenty of options, and the specialty restaurants made each evening feel special. The pools and beach area were another highlight. The beach had soft white sand and clear turquoise water, and there were always plenty of loungers available. The pools were clean, relaxing, and perfect for enjoying the warm Cancún sunshine. Entertainment and activities were great as well—there was always something happening, from live shows in the evening to fun daytime activities around the pool. Overall, Hotel Riu Palace Peninsula delivered a fantastic vacation experience with great service, beautiful surroundings, excellent food, and a relaxing atmosphere. I would definitely stay here again! Footnote: I only had a few very minor gripes. A couple of times we needed more water and coffee. It took two calls to the front desk to get it delivered. The steak I had at the Japanese restaurant was extremely tough and chewy. The room service menu is very limited. The towel card system is kind of annoying but I understand why they do it. Only two out of three elevators working on our side of the building.
- O4127MXmichellec (10/5): We will be back. - After researching all the AI resorts in Cancun I booked with RPP. Feb 24-March 3. My Husband and I enjoyed every aspect. Food was good at all restaurants and buffets. Beach was small but beautiful, and the water was so clear my 6’3” Hubby could see his feet at shoulder depth. Love that some of the pools were heated. Staff were very friendly and helpful. Drinks were not overly strong, but when I’m sipping all day they don’t need to be,(you could always ask for extra etch) and they make drinks with real fruit. Rooms need a Reno which is happening in a month. The only annoying aspect was that they were working on the elevators and you could hear jackhammering most of the day in the main atrium. They should have waited to do this when they were shut down for Reno’s.
- Federico (7/5): Bye - The building was very nice The pools and the beach They could clean the sargasm better Theyre police and staff Everyone talks something different No teamwork No nothing Was my 2. time at this resort and unfortunately the last one expensive too For what they offer you Sausage and pattys for fattys
- Davelarde (9/5): Great location, very clean - The staff was very friendly. It was extremely clean and great Bar pool was so dirty, and food wasnt that good
- Lucas (8/5): Excelente, mas poderia ser melhor. - O hotel tem um excelente espaço, com vários restaurantes, bares e um trecho de praia bom. Café da manhã excelente, com muitas opções e a comida muito boa no buffet geral. Há uma quantidade muito pequena de garçons/barmans, por isso sempre era preciso esperar para conseguir um drink. Quase não há garçons na praia/piscina, obrigando o hóspede a ir até o bar ou carrinho de bebidas para conseguir um drink. Apesar da variedade de restaurantes, todos têm poucos lugares e limitadas opções de pratos. Os drinks, em grande parte, são pré-preparados, muito econômicos na quantidade de álcool e com qualidade mediana. O hotel dá um "cashback" de metade do valor de hospedagem em créditos para serviços no hotel, todavia, os créditos só concedem pequenos descontos, nunca tendo opções boas para o seu uso. Pelo que se paga no hotel, esses pontos realmente incomodaram.
- Marilyn (9/5): I enjoyed every aspect of my stay, bedroom, restaurants, bars , pools and beach - First off the staff were so welcoming and very helpful and attentive I liked everything
- erinw135 (10/5): Loud, bad beds but all in all a great resort! - This is a lively resort! We did not enjoy the "shows" (just musical acts) but we could not escape them. From 9-11pm the entire resort is forced to listen because all rooms face the stage. And it's LOUD! The beds are very uncomfortable. The staff is wonderful! The location is great-about 35 minutes from airport. There's not a flat beach to walk but rather beach access points where they've made paths through the rocks. Not an issue for us. Buffet is exceptional. Drink service on the beach and throughout the resort is perfect. 5 pools are great. No issues at all finding chairs on the beach any time of the day but you definitely need to grab a chair by the pool early if you want one. Photographers will take your pictures constantly and they're $15 a piece to buy. Not a bad price. They'll upgrade your room from partial ocean view (lower floor, view is through palm trees) to ocean view for a small fee ($200). Carribe next door gets loud, so stay away from that side of the beach later in the afternoons. All in all we had a great stay!
- 144robbief (4/5): Beautiful property, serious issues beneath the surface - I want to be fair in this review because the location is gorgeous and the staff are generally friendly. But there were enough problems during our stay that I feel obligated to share them honestly. We arrived and were told at check-in that my name and birthdate had been changed in their system. When I asked them to fix it, they said they couldn't. Not a great start. The room was okay but the jacuzzi and bathtub were both dirty on arrival. We paid specifically for a jacuzzi room and never used it. The food is where things got serious. On our first night we ate at the Japanese restaurant. The shrimp was served undeveined — a basic preparation step that was skipped entirely. The sushi was cold and clearly not fresh. By the next morning my girlfriend was vomiting, had chills, and was having difficulty breathing. She was sick for the entire day — a full vacation day lost. When we reported it, management was apologetic but offered nothing beyond sending a doctor at our own expense. We escalated to a supervisor and then requested the GM. Every level of management responded the same way: "we have no other complaints so we can't compensate you." I've never heard that used as a reason to do nothing for a guest who got sick at your restaurant. A few other observations: plates at the buffet were visibly unclean on multiple visits. After 4 full drinks at the resort I felt nothing — a stark contrast to 2 sips of a margarita at the airport before arrival. Make of that what you will. The resort is beautiful and the location is hard to beat. But the food safety standards, sanitation, and management response to legitimate concerns left a lot to be desired. We ended up eating off-resort for the remainder of our trip, which partly defeats the purpose of an all-inclusive. Would think carefully before booking here again.
- Olena (10/5): -
- nikkraw (2/5): Absolute WORST customer service experience ever. - Front desk staff was the worst I've ever experienced. Not only are they rude, they're unable to solve simple problems. Wouldn't let me cover tax fees with cash or another card. Wanted me to cancel the whole thing and re-book. We also arrived early and were told we couldn't use the pool or any other amenities. Been to Cancun countless times and this was by far the worst experience. Rooms have small "double" beds. One outlet works in the entire room.
- fuentealba (8/5): Buenas vacaciones - La habitación, la limpieza y la ubicación El personal no me pareció tan amable con en ocasiones anteriores que visite México. Tuve una situación en que una persona intentó ingresar a mi habitación durante la noche, encontrándome yo con mi hija menor de edad. Llame a recepción, les pedí que por favor chequearan lo que estaba pasando, pero nunca tuve ninguna retroalimentación o llamada para que me quedara tranquilo
- paulina (9/5): vacaciones familiares - Hotel amplio, para toda la familia y edades, muchas áreas de esparcimiento para disfrutar, muchas piscinas para todos los gustos. Volvería sin dudarlo. En las habitaciones las almohadas no eran muy cómodas
- Brian (9/5): - Breakfast was excellent. Lots of food options throughout the day. Very accommodating for arriving before check in and leaving after check out! Down to 2 elevators in the section that we were in. Hallways uncomfortably warm.
- 465alokm (2/5): Bad customer service and loud music - Bad customer service, especially by front desk and rude manager on duty. Refused to correct a mistake they did with our room assignments. Horrible extremely loud party music continuing late in the night - “Riu Party” is a nightmare, not a feature.
- doris (10/5): -
- Maxine (10/5): -
- Scenic51584519975 (2/5): Food Poisoning trip to hospital - My grown daughter and I went to Cancun Mexico Feb 14-21. Stayed at RUI Palace Peninsula. Feb 16 th daughter had awful vomiting and diarrhea had an IV at hospital, after main buffet. Feb 18 th went to Italiano buffet and got food poisoning ended up at hospital. $1,000 Canadian each for IV. Plus one time payment of $225 USD for hotel Doctor. All staff was great except 2 female managers who just didn’t care. Room was great. Beach very rocky.
Photos
