San Telmo Suites

Location: Chile 437, Buenos Aires, ar

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Terrace
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Car hire
• Currency exchange
• Solarium
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Shared kitchen
• Public Bath
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• 24-hour security
• Security alarm
• Mobile app for room service
• Television in common areas
• Express check-in
• Free wired internet
• Pool sun loungers
• Internet access
• Housekeeping on request
• Reception hall
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Junior Room

  1 King Bed OR 2 Twin Beds

  344-sq-foot room with courtyard views

  
  

  Layout - Living room, sitting area, and office

  Relax - In-room massage available

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access

  Entertainment - LED television with premium channels and pay movies

  Food & Drink - Room service (limited)

  Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains

  Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead

  Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (free) available on request

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Need to Know - Housekeeping on request, no rollaway/extra beds available, bed sheets not available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • DVD player
  • Private bathroom
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • In-room massage available
  • HDTV
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Pillow menu
  • Rainfall showerhead
  • Separate living room
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Soap
  • Window screens
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Bed sheets not available
  • Desk chair
  • Office

• Junior Suite

  A comfortable suite featuring 2 mezzanine levels and a private bathroom with luxury amenities. The suite cannot accommodate extra beds.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Additional toilet
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Bidet
  • Laptop
  • Cots
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Suite

  A spacious 2-level suite with 2 bathrooms, including a bathtub, a shower, a bathrobe and quality toiletries.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Bidet
  • Laptop
  • Hypoallergenic
  • Additional bathroom
  • Cots
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Jose (6/5): -
• Alexandra Bech (10/5): -
• Charles (3/5): Slightly run down. - The property was well located and there’s lots of cool bars and markets nearby. The place seemed clean and they cleaned everyday. But this is not a hotel. It’s not bad and for the price it’s fine. The photos make it look better than it is and unfortunately the bathroom experience is just lacking. Hot water is flakey and the water pressure isn’t good at all. The WiFi is also not great, couldn’t have an online meeting on it. Most disappointing was the response to the complaint about hot water.
• Mariana (9/5): -
• Guest (10/5): -
• Agustin (9/5): -
• Vieceli (9/5): -
• Gina (4/5): Tired hotel in need of some help - The staff Dog poo left by a customer on hall floor- need extra towels and tea and coffee
• María Elena (4/5): Si bien la ubicación es muy buena, no esta a la altura de un hotel 4 estrellas. Es para quedarse una sola noche, no reco - La ubicación es perfecta Linda casa reciclada de epoca Llegamos al hotel dos horas después del horario de check in y no estaba lista la habitación. Tuvimos que esperar una hora mas. Podrian al menos dar aviso via whatsapp para uno poder organizarse ante imprevistos. Nos ofrecieron late check out para el dia siguiente, lo cual se agradece. La habitación no cuenta con jabon para lavarse las manos ni secador de pelo. La cama es bastante incomoda, colchón hundido. No hay servicio para dejar el equipajes antes/despues del horario.
• Dayle (8/5): - Location Unique floor plan Soap dispensers empty, No toilet paper in one bathroom, No hot water… discovered we had to turn on the breaker
• Emmee (8/5): - Location , 2 bathrooms in the suite , design overall place a little bit outdated (bathrooms)
• Lovatto (10/5): -
• Frederik (7/5): -
• maria de las mercedes (7/5): -
• Roberto Miretti (5/5): Apenas aceptable. - La ubicación muy buena. Nuestra habitación tenía mucho olor a humedad. Al hotel le falta mucho mantenimiento. No hay posibilidades de desayunar. La segunda noche logramos que nos cambien de habitación y nos pasaron a una en la que la ducha es tan chica que cuesta bastante entrar. (Parece la de un camarote de un crucero básico.) Precio no acorde al estado del hotel.
• Sacha (9/5): Très bien ! - Les gens étaient très amicaux et très accommodants. Le réfrigérateur de la chambre me semblait pas être froid lorsque l’on est arrivés. C’est le seul aménagement qui ne fonctionnait pas vraiment. À notre demande ils l’ont réparé !
• Juan Ignacio (10/5): -
• Ireen (7/5): -
• Saikat (9/5): -
• Martin (10/5): -
• matteo (10/5): Consiglio! - La struttura è bellissima
• Facundo (10/5): Impecable todo, muy lindo el lugar la atención del personal es excelente. - Todo
• Lars Storm (10/5): -
• nazareno (10/5): -
• Christiane (3/5): Charming building but a little dirty and run down. Internet is really bad. - The location is perfect and the staff is wonderful, extremely helpful and friendly. When we arrived at AEP airport we learned that our original reservation at another property was canceled. So we had to find an alternative hotel room quickly, as it was late in the day. We found San Telmo Suites on booking.com and booked the last room they had. After booking, I contacted them via WhatsApp and the lady told me that the room we booked is not available and should not have been on the booking.com website because the AC is broken. I explained our situation and she gave me different options. She would give us the room with the broken AC, if we wanted it, and she offered an entire apartment at another building but we decided to go for the room w/o AC because it was late and we would've had to pick up the keys at a different location than the other apartment was located, so too complicated at that time of the day. While we were on our way from the AEP airport to San Telmo Suites she contacted me to let us know that they just had a cancelation and we can get a room with AC at San Telmo Suites. The internet was really bad, not just in our room, I spoke to a few other hotel guests. So if you rely on good internet during your stay, that's a problem at San Telmo Suites. There is also no suited common area where you could sit down and do some work. As charmning as the entire building is, unfortuntely it is pretty run down and not the cleanest place. Our room and bathroom were pretty filthy. Broken and dirty tiles in the shower, dead bugs in the door frames and on the walls. (I asked those to be removed but it never happened). Missing baseboards. Broken hand railings. Towel service is only every three days. No floor towel. No coffee maker or water kettle in the room. Little fridge in the room didn't work well and needs urgent de-icing. There is a shared kitchen on the ground floor, but if your room is not on the ground floor you have to go down the staircase, make your morning drink in the kitchen and climb back upstairs. Only Spanish TV chanels and one Italian. Netflix and YouTube didn't work because of the bad internet connection. There is a cute 'coffee bar like setting' in the 'foyer' with an professional espresso machine but unfortunately it is not staffed. Overall we were thankful that we had a place to stay and again the satff is super nice, which makes up for a lot, but it was not a great place. Especially since they call themselve 'Luxury' San Telmo Suites. It has nothing to do with luxury ;-) Also, most rooms are 2 floors with the bathroom and toilet on the lower floor, not ideal for everyone ;-) Again we were thankful that we had a place to stay but I also wanted to be honest about the condition of the place.
• Paolo (10/5): Posizione top e location bellissima - Stanza subdue livelli molto grande e bella, inclusi i due bagni molto confortevoli. Palazzo bellissimo in piena santelmo da cui partire per visitare strade e locali nei dintorni. Tutto eccellente.
• Romina (10/5): Único - Hermosa la atención
• Victoria (8/5): - El personal es súper amable, y la ubicación está de lujo. Es muy seguro, limpio y cómodo. Disfruté muchísimo mi estancia. Como sugerencia, ofrecer desayuno o café ya listo por las mañanas con algunas medialunas sería un gran detalle.
• Pedro (10/5): Duplex ótimo no coração de San Telmo! - Localização ótima, tudo limpo e confortável! Mariana nos ajudou muito!
• Kristoffer (10/5): -
• Julie (5/5): Reasonably priced room for location but be prepared for steps and noise - Location was close to the marina very friendly and helpful staff. Described as luxury but was not. No elevators and lots of outside noise all day and night. Bed was in a loft and bathroom on lower level was not ideal.
• Joseph (10/5): Overall, it was a very pleasant stay, good value for the money, and I would be happy to stay there again. - What I liked most about the property was its excellent location—it’s conveniently situated with several very good restaurants just a short walk away, making it easy to enjoy the neighborhood. The staff were extremely helpful and welcoming, and I especially appreciated Lucía, who was particularly attentive and kind during my stay. The rooms are spacious, comfortable, and very clean, which made the stay relaxing and enjoyable. One small note: the refrigerator worked fine, but it could keep the drinks a little colder. Aside from that minor point, everything else was very good.
• Joseph (10/5): Overall, it was a very pleasant stay, good value for the money, and I would be happy to stay there again. - What I liked most about the property was its excellent location—it’s conveniently situated with several very good restaurants just a short walk away, making it easy to enjoy the neighborhood. The staff were extremely helpful and welcoming, and I especially appreciated Lucía, who was particularly attentive and kind during my stay. The rooms are spacious, comfortable, and very clean, which made the stay relaxing and enjoyable. Overall, it’s a great place to stay and a wonderful base for exploring the area. One small note: the refrigerator worked fine, but it could keep the drinks a little colder. Aside from that minor point, everything else was very good and I had a pleasant stay overall.
• Marisol (10/5): - Todo! El lugar, la habitación super cómoda y grande, la ubicación. Repetiría
• valentina (10/5): Acogedor, y elegante estadía! - Me gusto que había olor a limpio, la cama y el sillón eran muy cómodo y todo parecía nuevo, además el diseño de todo el lugar es hermoso. Algo importante la iluminación de todo los ambientes bien pensada, generaba climas muy cálido. Divino por afuera también, las plantas. Lo único que observé fue que en esta habitación había una sola silla, siendo que éramos dos. Solo eso.
• Aliye (9/5): Ushiada daha iyisini bulabileceğimizi düşünmüyorum - Yataklar, rahattı, sorunlarımızı hemen çözdüler. Ve manzara olağanüstüyd. Bir odamız çok iyiydi ama 2. Sonradan verilen odada temizlik kötüydü bunu bize aceleyle hazırlamalarına bağlıyorum. Herşeyi düzeltmeye ve bizi rahat ettirmeye çalıştılar.
• PIERRE (9/5): - Emplacement idéal. Des bars et resto sympas tout autour. Un endroit qui a du cachet, avec son petit patio, sont toit terrasse et ses chambres avec mezzanine. Notre hotesse a été très accueillante.
• Eugeniu (7/5): Good value for money - The location is excellent. Right in the old quarter, but on a quiet street. Slept like a baby. The WiFi. It sucked. Has to go to a cafe nearby to actually get work done.
• Steven (8/5): Would stay again - The communication with staff was good. They arranged a taxi pickup for us from the airport. Location was good and the room was a good size. A solid 8 for price paid. I bit dirty. The plumbing leaked and hot water was an issue at times. The couch was old and uncomfortable.
• kristina (3/5): Dingy and worn down - Location Not as advertised
• Lorenzo (7/5): Peccato! Un hotel lasciato andare e mai manutenuto - La struttura è in un quartiere vivo e comunque abbastanza centrale. La ristrutturazione ormai vecchia di 15 anni molto interessante infatti ha vinto un premio o della associazione architetti, ma credo non sia mai più stata passata nemmeno una mano di vernice da allora Nessun servizio nemmeno a pagamento, abbastanza sporco, letto assolutamente vergognoso… materassi da cambiare perché sfondati e lenzuola bucate. Non presente un copri materasso. Inoltre i due bagni avevano i soffioni doccia ridicoli e rotti
• Livia Faraco (10/5): - Conforto das camas Foi tudo ótimo, não tenho pontos negativos
• Oscar Barbera (9/5): -
• jacqueline (8/5): - Llegamos muy temprano. Nos mandaron la clave de la puerta y pudimos dejar las maletes en el hotel y salir. La habitacion esta en el segundo piso sin ascensor.
• florence (10/5): -
• Blondie (10/5): -
• Stefanie (8/5): -
• Selig (7/5): - Location, rooms were very nice Arrived late - not told that ac was not working in room - fan was not adequate - was not a comfortable night. They offered some money back the next day when told about it on WhatsApp - unfortunately they did not follow up - despite promising they would work it out.
• Ana Carolina (10/5): -
• jimena (8/5): Respeta es espíritu de san Telmo - Linda Un poco sucia
• Gustavo (10/5): Noche romantica con mi pareja por aniversario - Muy linda la habitacion. Excelente ubicacion. Excelente limpieza. Muy agradables las recepcionistas
• Manuel (10/5): - The place is in middle of San Telmo and also close to puerto maduro. Everything was completaly fine.
• Gareth (9/5): Very happy - Very good hotel .., super location No tea/coffee in room… but a kitchen downstairs
• James (10/5): It was a beautiful stay in a terrific old neighborhood in Buenos Aires. A very special place. - San Telmo Suites is a beautiful historic hotel in downtown Buenos Aires. The room and facilities exceeded my expectations. The staff were very kind and professional and I felt right at home during my stay. The only thing I didn't like was that I couldn't stay longer because of other obligations. I can't think of a single thing I didn't like about the accommodations. I might like to see more food offerings in the hotel.
• Barbara (7/5): agradable - La ubicacion Las camas no son cómodas, se hunden en el medio, La ducha no funcionaba y quedaba perdiendo una vez abierta
• JOSE LUIS (10/5): Excelencia - La atención y amabilidad , nos brindaron todo
• Andrea (10/5): -
• Svetlana (10/5): Würde es wieder so machen - Die Lage mitten in der Altstadt ist hervorragend. Die meisten Sehenswürdigkeiten sind zu Fuß erreichbar. Viele Restaurants und Einkaufsmöglichkeiten in der Nähe. Sehr freundliches und hilfsbereites Personal. Zimmer ist geräumig und gut geschnitten. Küche kann benutzt werden. Man hat alles was man braucht. Alles war gut bis sehr gut
• gaston (8/5): -
• Dom (10/5): -
• CLAUDIA (10/5): -
• Helen (10/5): -
• Javier (10/5): - Muy limpio y Cómodo. Excelente atención de la Recepcionista.
• Tamara (10/5): -
• francesco (7/5): -
• Kurt (7/5): - Some mold in the bathroom. Cob webs on the ceiling. Dead bolt on room door didn’t work. Security door to enter building was not secure.
• Mariana (9/5): -
• Nancy (9/5): - Nice, comfortable apartment. Great view. All good.
• Nick (5/5): Expensive and tired - Location was ok Really expensive for what it was, whole place needs a refurbishment/ refresh / no towels or even a bottle of water on arrival. The taxi arranged for us by the hotel was $65 and shouldn't have cost more than $20
• Juan Martín (10/5): -
• Marthese (7/5): - Location and size of room I love a cup of tea in the morning it would be nice to have a kettle .
• Chris (10/5): Excellent! - Nous y sommes allés deux fois et avons beaucoup apprécié le charme de cet hôtel , son emplacement , comme la gentillesse de Lucia et de l’équipe .
• Dorthe (10/5): -
• Elizabeth (10/5): Espectacular - Casona restaurada Todo muy bien
• jolanda (7/5): -
• angelique (6/5): Great location - Great location - quiet area The room smelled of tobacco and cleaning products. No pressure in the shower
• Andrea (4/5): Aussen hui innen pfui - Das hotel an sich und die Lage sowie die Ausstattung wären schön. allerdings ist alles sehr heruntergekommen und renovierungsbedürftig und weist im ganzen einen schmuddeligen Eindruck auf.
• Bernardo (10/5): Superó nuestras expectativas - Es muy central, ideal si estudias en la UCA. Asimismo, queda a unas cuadras de las avenidas más turísticas de Buenos Aires. Se puede caminar con total seguridad en el sector. Las instalaciones del hotel son lindas, la suite donde nos alojamos es muy agradable, silenciosa y el trato de Lucía fue muy bueno. El trato por parte de Mariana, al parecer la administradora o dueña del lugar. Recomendamos mejorar ese punto. También, ingresaron a la habitación con una supuesta intención de realizar mantenimiento, pero no nos avisaron desde el día anterior, llegamos y nos encontramos con la puerta abierta.
• Lucia (9/5): -
• YUAN (10/5): - The location is perfect. We also experienced the local San Telmo market on Sunday. Here beds are clean and the staff are all very friendly.
• Cristian (10/5): Recomendable - Muy buena ubicación, limpio, asistencia, excelente
• Vargas (9/5): - O hotel fica numa localização ótima. Já é a terceira vez que ficamos hospedados nele quando vamos a Buenos Aires. O atendimento da Lucía foi excepcional. Muito atenciosa e profissional. O hotel é muito silencioso e confortável. Não servem mais café da manhã, mas a região é muito bem atendida com ótimas cafeterias. Esse fato não prejudica em nada a avaliação do hotel. Recomendo muito.
• Gatica (9/5): -
• De Los Santos (10/5): - Super comfortable
• Maurizio (9/5): - Location e struttura Stanza troppo piccola. Senza finestre
• Magali (6/5): Hermoso , solo detalles a mejorar - La cama , la ubicación del mismo... A media cuadra ya tenésa feria de san telmo El aire acondicionado , ya es viejito y no refrescaba la habitación , tenía la cortina rota , la cual entraba el reflejo del sol por la misma , al ducharme llene la bañera y cuando saque el tapo , empezó a inundarse el baño , así que estuve un rato ahí , haciendo que de apoco salga el agua de la bañera ... De apoco estaría bueno que cambien los aires ya que es un hospedaje hermoso , pero eso es una pena
• Emily (4/5): Good location - Comfortable bed and great location The whole place needs a really good clean. The bathroom in particular. It is very old, mouldy grout and spores on back of door. The curtains are also horrible, holes in them, dirty and they don’t close properly. There is a flat downstairs as soon as you come in and there is a cute dog but it barks late at night. Also there was also a smell of smoke when we came in.
• Loic (10/5): Great location, clean, comfortable and quiet - We were 3 and stayed just one night but will definitely come back next time in Buenos Aires. It was clean, comfortable, with an easy check in and check out process and a very kind staff. The location is also great, and it was quiet at night
• Nathalie (9/5): Hôtel de charme, calme et bien placé - Emplacement au cœur de San Telmo, accueil et conseil, calme, chambre en duplex spacieuse Sombre, chambre sur patio intérieur
• Fernando Luis (7/5): - En general todo bien en el hotel, la habitación cómoda y con todo lo que se requiere. La atención del personal no fue la mejor durante la tarde/noche. El personal no responde el canal de comunicación cuando hay inconvenientes. No funcionaba mi AC y había insectos en mi habotavión y no hibo solución.
• Marcela (8/5): muy bien - hermosos lugar, excelente atención y ubicación detalles, ducha funciona mas o menos, cortinas rotas
• christian (5/5): - Chambre vaste et bien équipé seul bémol seulement 2 prise 220v compatibles standard européen et situées dans l'escalier Le personnel refuse d'appeler un Uber et nous propose un transfert pour 2 fois le prix
• Tjalling (8/5): - Great room with a lot of space. And a nice kitchenette we could use.
• Raidalva (10/5): Indicarei a outras pessoas - Não tinha café da manhã, mas a acomodação foi excelente. A localização maravilhosa e o atendimento impecável.
• Maria Dalila (10/5): Hermoso - Varias cosas: el hotel es hermoso estéticamente; la habitación súper funcional, cómoda y bella; la ubicación, inmejorable. El trato de los encargados del lugar, súper cordial. Es súper recomendable este hotel. -
• Cecilia (10/5): -
• Morillo (10/5): -
• Daniel (9/5): -
• Sander (8/5): -
• Carola (5/5): - Zimmer ruhig und sauber, Personal sehr freundlich und hilfsbereit, Lage gut. Bad und Dusche sehr klein, Dusche mit wenig Wasserdruck, Zimmer teils nur mit Fenster zum Innenhof, Ausstattung insgesamt etwas in die Jahre gekommen, Luft durch Feuchtigkeit in den Wänden deutlich belastet (für Allergiker nicht geeignet).

Photos